leaders at tesco
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Leaders at TescoWe make what matters better, together
Tesco will be:
Wanted and needed around the world
A growing business, full of
opportunities
Modern, innovative and full of ideas
Winners locally whilst applying
our skills globally
Inspiring, earning trust and
loyalty from customers, our
colleagues and communities
Our Values: We treat everyone how we like to be treated
No one tries harder for customers
We use our scale for good
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Our Strategy: To grow the UK core
To be an outstanding retailer in stores and online
To be as strong in everything as we are in food
To grow retail services in all our markets
To put our responsibilities to the communities we serve at the heart of what we do
To be a creator of highly valued brands
To build our team so we create more value
Our Vision, Strategy and values
We are clear about what we want to achieve, we need a culture to enable it
No one tries harder for customers...
Everything they need, made better and easier Outstanding value for everyone Advice, inspiration and a smile An easy, seamless, personalised experience A thank you
…to help them to get the most out of life
What matters for customers?
WHAT MATTERS FOR COMMUNITIES?
What matters For colleagues?We treat everyone how we like to be treated…
Being proud of what we do Creating a great place to work: happy, honest and inspiring Providing opportunities for us all to be at our best Building relationships based on shared values and respect Where we all contribute, make a difference and can be ourselves
…to help us to get the most out of work
We use our scale for good…
Creating new opportunities for young people, wherever we are in the world Reversing the trend in obesity, in all our markets Leading the industry in cutting our food waste
…to help leave the World a better place
Our CORE Purpose is: We make what matters better, together
Our core Purpose is what we Are here for, our leadership is how we get there
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Knowledge Performance Delivery & track record
Analysing problems Finding solutions Making decisions
Collaboration Empathy Responsiveness Resilience Innovation
Authentic, honest Passionate Humble Bold & brave
A Sha
rp mind
Strong belief
s
Leadership skills
achievement
Leaders unlock potential and growth
Being a successful leader has four parts: Three are what you bring and our leadership
skills are common
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Trusting your colleagues so you achieve more together Having a network that stretches beyond your own function Knowing when to lead and when to be led Creating a team spirit of partnership wherever you go
Working together across the business to achieve shared success
Knowing yourself well and how to be at your best Having energy and drive to deliver beyond expectation Sticking to your values and doing the right thing, even when it’s tough Integrating home and work to achieve a balance that’s right for you Staying positive and inspiring confidence in others
Knowing your own sources of energy and keeping yourself fit for life
Putting people at the heart of everything you do Understanding how others feel and responding appropriately Being warm and welcoming in your interactions with others Taking time to see, hear and recognise others Building intimate, trust-based relationships with your colleagues
Building strong relationships with customers and colleagues
Continually scanning the horizon for trends and opportunities to improve the business Inspiring innovation and improvement in your part of the business Keeping your thinking current using a variety of sources (digital, personal networking) Creating an environment where new ideas are welcomed and explored Being connected to the latest thinking inside and outside the business
Keeping your eyes open so you can lead the business for the future
Juggling priorities and handling dilemmas when there’s no right answer Making decisions based on your values and what’s right for customers Responding quickly without losing sight of your long term objectives Taking measured risks to achieve results that grow our business Thriving on change and taking others with you to deliver it
Being agile in the way you think, make decisions and handle change
Our leadership skills
These skills will realise our vision and strategy in a changing world
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Take people with us
us
Improve the business for customers
i t
Live the values
ME
We make what matters better, together
And so, together our leadership will
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www.tescoacademy.com