lauretta rosado resume: estate manager, house manage, executive personal assistant (expanded)
TRANSCRIPT
LAURETTAO.ROSADOValidPassport:yes
Nationality:USCitizenTelephone:703.296.8306
Email:[email protected]:linkedin.com/in/personalexecutiveasstlrosado
Skype:lauretta.rosadoINTRODUCTION Enthusiasticcareersupportprofessionalwithextensiveexperienceprovidingadministrativeandclericalsupporttohighprofile,ultra-highnet-worthindividuals,ataffluenthouseholds,andtoC-levelexecutivesinfastpaced,deadlineorientedenvironments.Extremelyorganized,motivatedandadaptableself-starter, recognized forunwaveringpoiseandprofessionalism, theability toprioritizeandmanagemultipleprojectsandresponsibilities,exceptionalfollowthroughskillsandkeenattentiontodetail,thecapacitytodevelopandsustainastrongteamenvironment,theabilitytoworkwellindependentlyandcollaboratively,andfortheaptitudetoimplementresourcefulandcosteffectiveoperational processes. Personable, discreet, ethical, focused, and meticulous individual, exhibiting a proactive analytical approach andproficiency for effortless oral and written communication across all socio-economic levels. A “will do” attitude combines with stronginterpersonal,leadership,computer,technologyandadministrativeskillstoproduceconsistentgoal-orientedresults.Willrelocateglobally. QUALIFICATIONS
MicrosoftOffice(Excel,Outlook,PowerPoint,Publisher,Word),QuickBooks,WordPerfect,Mac,PC• Heavycalendarandschedulemanagement• Office,household,property,andestatemanagement• Complexglobaltravelarrangementsanditineraries• Comprehensivemeetingandeventplanning• Diplomatic,business,andsocialprotocol&etiquette• Bookkeeping(AP,AR,andpayroll)• Multi-milliondollarbudgetcreationandanalysis• HRprocesses• Desktoppublishing
• Stafftraining,developmentand,management• Researchandfeasibilitystudies• Projectcoordinationanddirection• Winecellarmanagement• Databasedevelopmentandmanagement• BasicGermanandSpanish• Smarthometechnology• Formaltableservice• Floralarrangements
• Assure cost-effective, resourceful operations through office organization and administration; creating operational manuals;establishing and implementing operational procedures; coordinating all aspects of household and property direction; teamdevelopment; staff and HR management (including forecasting staffing needs, interviews, screenings, hiring, scheduling,supervising,payrollsubmissions,training,performancereviews,terminations,andbenefitsadministration);andtheassessmentandprocurementofequipmentandsupplies.
• Guaranteeeconomicaloperationsthroughtheexecutionofbookkeepingduties(administrationofhousehold,personal,andbusinessexpenseaccounts;annualprojectionandanalysisofvastbudgets;preparationoffinancialreportsanddocuments;accountspayableand receivable; financial institution transactions; credit card and bank reconciliations) and the development of computerizedbookkeepingprocessesandfinancialtemplatesthatincreasetheaccuracyofinformationandspeedingeneratingreports.
• Ensure efficient and secure operation and maintenance of business, investment, and personal structures by ascertainingmaintenance,upgradeand repairneeds; through research,engagement,and supervisionof vendors, contractorsand serviceproviders; scheduling required services; reviewing proposals; obtaining necessary insurance documents and confidentialityagreements;andnegotiatingandapprovingcontracts.
• Organize and supervise hosted social, business, and political events and meetings (comprehensive preparation; venue andvendor selection; staff selection and supervision; strategic planning of guest lists and seating charts; invitation design,productionandmailing;andRSVPtracking).
• Safeguard the image, privacy, and security of Principal by monitoring, directing, and recording incoming telephone and emailcommunications;greetingguests;screeningvisitors;respondingtoexternalrequestsandqueriesinatimelymanner;receiving,sorting,anddistributingmailanddeliveries;managingpersonalandbusinesscalendars;andschedulingpersonalandbusinessappointments.
• Assure resourceful useof Principal’s timeby composingpersonal andbusiness correspondence; serving as liaisonwith staff,vendors, contractors, and service providers; conducting personal shopping and errands; managing all special projects andrequests;andexercisingsound,independentjudgmentwhileactingasPrincipal’sagentwithinestablishedparameters.
• Coordinatelogisticsofcomplexdomesticandinternationaltravelarrangements(research,assistingwithpersonalpreparation;arranging multi-destination private and commercial flights; securing ground transportation, lodging, and restaurantreservations;coordinatingrecreationalactivities;andpreparingcomprehensivedailyschedules).
• Professional interactionwithcelebrities,headsof state,prominent social andpolitical figures, and senior levelexecutivesbyemployingknowledgeofdiplomatic,business,andsocialprotocol
LaurettaO.RosadoResumePage2
PROFESSIONAL EXPERIENCE VAENTERPRISES,LLC(UHNWGLOBALSALESCOMPANYHEIR,PROFESSIONALSPORTSTEAMOWNER,PHILANTHROPISTFAMILYOFFICE),GRANDRAPIDS,MI2013-2016Administrative EstateManager/Personal Assistant. Oversaw allmatters pertaining to themanagement and operation of “smarthome”10,000sfprimary residence locatedon10acreshostingseveralamenities, “smarthome”25,000sf lakefront residence,andfivebeachfrontguestcottages,withafivedirectreports.• ServedasfirstlineofcontactforEstate;functionasliaisonforPrincipalwithstaff,serviceproviders,andvendors;oversawguestservices• Pennedandmaintainedhouseholdmanual• Scheduled,trained,supervised,conductedannualreviews,andmadehiring/terminationrecommendationsforestatestaff• Vettedandselectedvendors,negotiatedcontracts,reviewedinsurance/confidentialitydocuments,andsupervisedprojects;managedpayables• Managedspecialprojects:personalevents,personalshopping,feasibilitystudies• WorkedinconjunctionwithExecutiveAssistants,ExecutiveProtectionteamandyachtcrewonschedulesandtravelarrangements• Cataloguedhouseholdsuppliesandinventory;developedandmaintainedcomputerizeddatabaseofitems• Assistedinset-upofnewconstructionresidenceandinvestmentproperties
UHNWGLOBALREALESTATEDEVELOPER,PHILANTHROPIST,POLITICALACTIVIST,MCLEAN,VA 2008–2013ResidentialEstateAdministrator/PersonalAssistant.Oversawallmatterspertainingtothemanagementandoperationofa10,000sfsmart home, primary residence and two guest cottages, located on seven acres housing several amenities, and a staff of 11.Remotelydirectedoperationsof13,000sfsecondresidence,withastaffoftwo.• ExecutedEstatefinancial/bookkeepingfunctions:budgets,payables,creditcardreconciliations,approveexpenditures• Pennedandmaintainedhouseholdmanual• ServedasfirstlineofcontactforEstate;functionasliaisonforPrincipalwithstaff,serviceproviders,andvendors;oversawguestservices• ManagedallHRfunctions;payroll,hiring,terminations,reviews,scheduling,benefits,andsupervisedestateemployees• Vettedandselectedvendors,negotiatedcontracts,reviewedinsurance/confidentialitydocuments,andsupervisedprojects;managedpayables• Managedspecialprojects:personalevents,personalshopping,feasibilitystudies,householdservices,winecellar• Managedcalendar,schedule,andtravelarrangements,inconjunctionwithExecutiveAssistant• Developedandmaintainedcomputerizedsystemstotrackassets,investments,collectibles,equipment,andsupplies
LEONSISFAMILYOFFICE(UHNWREALESTATEDEVELOPER,PROFESSIONALSPORTSTEAMOWNER,PHILANTHROPIST),ARLINGTON,VA2012–2013AdministrativeHouseholdManager/PersonalAssistant.Assistedwiththemanagementa19,000sfprimaryresidencelocatedon13acres,withstaffoftwo,andcoordinatedoversightofa5,000sfsummerhomewiththelocalpropertymanager.• ServedaspointofcontactandliaisonforPrincipalwithstaff,propertymanager,vendors,andcontractors• Maintainedpersonalcalendaranddatabase• Vettedandselectedvendors,negotiatedcontracts,reviewedinsurance/confidentialitydocuments,andsupervisedprojects;managedpayables• Managedspecialprojects:personalshopping,feasibilitystudies,householdservices• Arrangedglobaltravellogistics:itineraries,privateandcommercialflights,groundtransportation,accommodations,activities• Composedandpreparedpersonalcorrespondence
HNWDIVERSIFIEDENTREPRENEUR,PENSACOLA,FL 1998–2008ExecutivePersonalAssistant. Provided soleadministrativeandpersonal support toPrincipalswithbusiness interests in childcare,construction,eldercare,entertainment,andrealestate.Assistedinoversightof7000sfhome,withastaffoftwo.• ServedaspointofcontactandliaisonforPrincipalswithemployees,vendors,andtradeassociates• Establishedandmanagedstart-upofficeforbusinesses(filingsystems;operationalandproceduralprocesses)• ManagedHRforbusinessandpersonalstaff;assuredcompliancewithlocal,state,andfederalregulationsandlicensing• Maintainedallbusiness,financial,andpersonalrecords• Managedspecialprojects:businessandpersonalevents,personalshopping,feasibilitystudies,householdservices• Designedandpublishedmarketingandoperationalmaterialsforallbusinessventures• Managedoperationofinvestmentproperties(advertising,tenantapplicationsandscreenings,rentcollection,evictions,maintenance)• Composedandpreparedbusinessandpersonalcorrespondence• Arrangedglobaltravellogistics:itineraries,flights,transportation,accommodations,andactivities
NATIONALARTISTMANAGEMENTCOMPANY,NEWYORK,NY1997–1998FirstAssistant.ProvidedadministrativeandpersonalsupporttoPresidentofBroadwayproductioncompany(Grease,Chicago,AnnieGetYourGun).• Ensuredprofitsbyassistingwiththeplanningofmarketinggoals,promotions,andmonitoringimplementedstrategies• ServedasfirstlineofcontacttoPresidentwithemployees,tradeassociates,performers,press,andpublic• Developedcomputerizedtrackingsystemformultiple,concurrentlyrunning,globalproductions,andgenerateddailyreports• Supervisedproductiondepartmentstaffandsecondassistant• Arrangedglobaltravellogistics:itineraries,privateandcommercialflights,groundtransportation,accommodations,activities• Managedspecialprojects:businessevents,personalshopping,feasibilitystudies,householdservices
LaurettaO.RosadoResumePage3• Composedandpreparedpressreleasesandbusinessandpersonalcorrespondence
UHNWAUTHOR,PHILANTHROPIST,POLITICALACTIVIST,NEWYORK,NY 1996–1997PersonalAssistant/SocialSecretary.Providedadministrativeandpersonalsupporttoauthor/philanthropist.• Protected multi-million dollar investment interests by inventorying, cataloguing, and researching the provenance, of anextensive art collection, jewelry and other collectibles located at multiple residences; and through the daily tracking andpreparationofreportsonstockinvestments
• Createdandupdatedcomputerizeddatabasetotrackassets,investments,collectibles,equipment,andsupplies• Reviewedandpreparedsynopsisforsubmittedmanuscripts• Managedspecialprojects:personalshopping,feasibilitystudies,householdservices• Managedhomeoffice• Composedandpreparedpersonalcorrespondence• Coordinatedschedulesofdriveranddomesticstaff
MARYBOONEGALLERY,NEWYORK,NY 1993–1996ExecutivePersonalAssistant.RenderedassistancetoPrincipalofgloballyrenownedcontemporaryartgallery.• Contributedtobusinessoperationsandexpansionbycoordinatingshipmentsoffineart;assessingclient interest inpiecesforsale;managingexhibitionarchivesandreferencelibrary;andmaintainingclient,inventory,andartistdatabases
• OrganizedactivitiesandmanagedcalendarforPrincipalandPrincipal’schild• Preparedmonthly,quarterly,andannualfinancialreportsforgalleryandartists• Managedspecialprojects:businessevents,personalshopping,feasibilitystudies,householdservices• Coordinatedschedulesofdriveranddomesticstaff
EDUCATION / AFFILIATIONS / CERTIFICATIONS • UniversityofPittsburgh,Pittsburgh,PA• StateofFloridaNotaryPublic• StateofFloridaConcealedWeaponPermit• CPR/AEDcertified
• Member:DomesticEstateManagersAssociation• RedCrossDisasterReliefvolunteer• MentorwithEnteringtheCollegeZone• Soloist:PittsburghRenaissanceBalletTheatre
TESTIMONIALS “Lauretta Rosado was employed as the Estate Manager for the principals of VA Enterprises, LLC…..During her tenure, Laurettademonstratedastrongworkethic,analyticalandproblemsolvingabilities,andachievedresultsinademandingenvoirnment.Laurettaisintuitive,selfmotivated,discreet,andcapableintheareasofhouseholdmanagement,eventplanning,andprojectoversight.”
-MarkBugge,CFO,VAEnterprises,LLC*“[Lauretta]hascourteouslyandefficientlyhandledamultitudeoftasksforourfamily.Sheimpressivelyjumpedrightinanddemonstratedashort learningcurve. Herprofessionalismanddedicationareadmiredbyall. ...ourlosswillbethegainofthefirmorfamilyfortunateenoughtoobtainherservices.
-TedLeonsis,Owner,WashingtonCapitals/Wizards/Mystics*“Laurettawasresponsiblefortheadministrationof[a]personalhome,itsgrounds,andtwootherhomesonthepropertyaswellasstaffandexternalcontractors…..[She]wasalsoresponsibleforoverseeinganddirectingfrequentdinnerparties…attendedbyHeadsofStateaswellasleadersofbusiness,entertainment,government,andphilanthropicenterprises. Shealsomanagedtheovernightstaysofmanyhighprofileguests.Herabilitytomanagethe…demands[of]a[stressful]environmentisatestamenttoherskills.”
-DanielJ.Radek,VicePresident,J.E.RobertCompanies*“LaurettaRosadowastheestatemanager,managing[a]sixacreestatewiththreehomes,afull-timestaff,andmanyamenities.Laurettawasalwaysavailable…totakecareofwhatneededtakingcareof....Veryoften,Laurettawouldanticipatewhatneededtobetakencareof…...Ineveryinstance,Laurettahandledherworkandherselfinafirstclassandprofessionalmanner”
-RichardK.Gottlieb,Owner,RKGCapitalLLC*“Lauretta is a conscientious, responsible, loyal employee with an exceptional energy level. She has integrity and appreciation forconfidentiality…... Her strengths include dependability, creativity, technical expertise and ability to quickly adjust to changingcircumstances. Lauretta has both the temperament and special skills required in dealingwith the difficult issues/problems of a familyhousehold.Shehastheabilityto‘getthingsdone…..”
-JimTardy,SpecialProjectsManager,JERCompanies*“Lauretta has provided me with excellent administrative and personal support as my Executive Personal Assistant….. She is a loyal,devoted, and ethical employee. Lauretta possesses exceptionalwritten, oral and interpersonal skills. She is organized, intelligent, andsolutionoriented.Ienthusiasticallyrecommendher.”
-PatrinaMoye,Owner,G.M.Concrete**-Lettersofrecommendation,inentirety,availableuponrequest-