lauretta rosado resume: estate manager, house manage, executive personal assistant (expanded)

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LAURETTA O. ROSADO Valid Passport: yes Nationality: US Citizen Telephone: 703.296.8306 Email: [email protected] LinkedIn: linkedin.com/in/personalexecutiveasstlrosado Skype: lauretta.rosado INTRODUCTION Enthusiastic career support professional with extensive experience providing administrative and clerical support to high profile, ultra-high net-worth individuals, at affluent households, and to C-level executives in fast paced, deadline oriented environments. Extremely organized, motivated and adaptable self-starter, recognized for unwavering poise and professionalism, the ability to prioritize and manage multiple projects and responsibilities, exceptional follow through skills and keen attention to detail, the capacity to develop and sustain a strong team environment, the ability to work well independently and collaboratively, and for the aptitude to implement resourceful and cost effective operational processes. Personable, discreet, ethical, focused, and meticulous individual, exhibiting a proactive analytical approach and proficiency for effortless oral and written communication across all socio-economic levels. A “will do” attitude combines with strong interpersonal, leadership, computer, technology and administrative skills to produce consistent goal-oriented results. Will relocate globally. QUALIFICATIONS Microsoft Office (Excel, Outlook, PowerPoint, Publisher, Word), QuickBooks, WordPerfect, Mac, PC Heavy calendar and schedule management Office, household, property, and estate management Complex global travel arrangements and itineraries Comprehensive meeting and event planning Diplomatic, business, and social protocol & etiquette Bookkeeping (AP, AR, and payroll) Multi-million dollar budget creation and analysis HR processes Desktop publishing Staff training, development and, management Research and feasibility studies Project coordination and direction Wine cellar management Database development and management Basic German and Spanish Smart home technology Formal table service Floral arrangements Assure cost-effective, resourceful operations through office organization and administration; creating operational manuals; establishing and implementing operational procedures; coordinating all aspects of household and property direction; team development; staff and HR management (including forecasting staffing needs, interviews, screenings, hiring, scheduling, supervising, payroll submissions, training, performance reviews, terminations, and benefits administration); and the assessment and procurement of equipment and supplies. Guarantee economical operations through the execution of bookkeeping duties (administration of household, personal, and business expense accounts; annual projection and analysis of vast budgets; preparation of financial reports and documents; accounts payable and receivable; financial institution transactions; credit card and bank reconciliations) and the development of computerized bookkeeping processes and financial templates that increase the accuracy of information and speed in generating reports. Ensure efficient and secure operation and maintenance of business, investment, and personal structures by ascertaining maintenance, upgrade and repair needs; through research, engagement, and supervision of vendors, contractors and service providers; scheduling required services; reviewing proposals; obtaining necessary insurance documents and confidentiality agreements; and negotiating and approving contracts. Organize and supervise hosted social, business, and political events and meetings (comprehensive preparation; venue and vendor selection; staff selection and supervision; strategic planning of guest lists and seating charts; invitation design, production and mailing; and RSVP tracking). Safeguard the image, privacy, and security of Principal by monitoring, directing, and recording incoming telephone and email communications; greeting guests; screening visitors; responding to external requests and queries in a timely manner; receiving, sorting, and distributing mail and deliveries; managing personal and business calendars; and scheduling personal and business appointments. Assure resourceful use of Principal’s time by composing personal and business correspondence; serving as liaison with staff, vendors, contractors, and service providers; conducting personal shopping and errands; managing all special projects and requests; and exercising sound, independent judgment while acting as Principal’s agent within established parameters. Coordinate logistics of complex domestic and international travel arrangements (research, assisting with personal preparation; arranging multi-destination private and commercial flights; securing ground transportation, lodging, and restaurant reservations; coordinating recreational activities; and preparing comprehensive daily schedules). Professional interaction with celebrities, heads of state, prominent social and political figures, and senior level executives by employing knowledge of diplomatic, business, and social protocol

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LAURETTAO.ROSADOValidPassport:yes

Nationality:USCitizenTelephone:703.296.8306

Email:[email protected]:linkedin.com/in/personalexecutiveasstlrosado

Skype:lauretta.rosadoINTRODUCTION Enthusiasticcareersupportprofessionalwithextensiveexperienceprovidingadministrativeandclericalsupporttohighprofile,ultra-highnet-worthindividuals,ataffluenthouseholds,andtoC-levelexecutivesinfastpaced,deadlineorientedenvironments.Extremelyorganized,motivatedandadaptableself-starter, recognized forunwaveringpoiseandprofessionalism, theability toprioritizeandmanagemultipleprojectsandresponsibilities,exceptionalfollowthroughskillsandkeenattentiontodetail,thecapacitytodevelopandsustainastrongteamenvironment,theabilitytoworkwellindependentlyandcollaboratively,andfortheaptitudetoimplementresourcefulandcosteffectiveoperational processes. Personable, discreet, ethical, focused, and meticulous individual, exhibiting a proactive analytical approach andproficiency for effortless oral and written communication across all socio-economic levels. A “will do” attitude combines with stronginterpersonal,leadership,computer,technologyandadministrativeskillstoproduceconsistentgoal-orientedresults.Willrelocateglobally. QUALIFICATIONS

MicrosoftOffice(Excel,Outlook,PowerPoint,Publisher,Word),QuickBooks,WordPerfect,Mac,PC• Heavycalendarandschedulemanagement• Office,household,property,andestatemanagement• Complexglobaltravelarrangementsanditineraries• Comprehensivemeetingandeventplanning• Diplomatic,business,andsocialprotocol&etiquette• Bookkeeping(AP,AR,andpayroll)• Multi-milliondollarbudgetcreationandanalysis• HRprocesses• Desktoppublishing

• Stafftraining,developmentand,management• Researchandfeasibilitystudies• Projectcoordinationanddirection• Winecellarmanagement• Databasedevelopmentandmanagement• BasicGermanandSpanish• Smarthometechnology• Formaltableservice• Floralarrangements

• Assure cost-effective, resourceful operations through office organization and administration; creating operational manuals;establishing and implementing operational procedures; coordinating all aspects of household and property direction; teamdevelopment; staff and HR management (including forecasting staffing needs, interviews, screenings, hiring, scheduling,supervising,payrollsubmissions,training,performancereviews,terminations,andbenefitsadministration);andtheassessmentandprocurementofequipmentandsupplies.

• Guaranteeeconomicaloperationsthroughtheexecutionofbookkeepingduties(administrationofhousehold,personal,andbusinessexpenseaccounts;annualprojectionandanalysisofvastbudgets;preparationoffinancialreportsanddocuments;accountspayableand receivable; financial institution transactions; credit card and bank reconciliations) and the development of computerizedbookkeepingprocessesandfinancialtemplatesthatincreasetheaccuracyofinformationandspeedingeneratingreports.

• Ensure efficient and secure operation and maintenance of business, investment, and personal structures by ascertainingmaintenance,upgradeand repairneeds; through research,engagement,and supervisionof vendors, contractorsand serviceproviders; scheduling required services; reviewing proposals; obtaining necessary insurance documents and confidentialityagreements;andnegotiatingandapprovingcontracts.

• Organize and supervise hosted social, business, and political events and meetings (comprehensive preparation; venue andvendor selection; staff selection and supervision; strategic planning of guest lists and seating charts; invitation design,productionandmailing;andRSVPtracking).

• Safeguard the image, privacy, and security of Principal by monitoring, directing, and recording incoming telephone and emailcommunications;greetingguests;screeningvisitors;respondingtoexternalrequestsandqueriesinatimelymanner;receiving,sorting,anddistributingmailanddeliveries;managingpersonalandbusinesscalendars;andschedulingpersonalandbusinessappointments.

• Assure resourceful useof Principal’s timeby composingpersonal andbusiness correspondence; serving as liaisonwith staff,vendors, contractors, and service providers; conducting personal shopping and errands; managing all special projects andrequests;andexercisingsound,independentjudgmentwhileactingasPrincipal’sagentwithinestablishedparameters.

• Coordinatelogisticsofcomplexdomesticandinternationaltravelarrangements(research,assistingwithpersonalpreparation;arranging multi-destination private and commercial flights; securing ground transportation, lodging, and restaurantreservations;coordinatingrecreationalactivities;andpreparingcomprehensivedailyschedules).

• Professional interactionwithcelebrities,headsof state,prominent social andpolitical figures, and senior levelexecutivesbyemployingknowledgeofdiplomatic,business,andsocialprotocol

LaurettaO.RosadoResumePage2

PROFESSIONAL EXPERIENCE VAENTERPRISES,LLC(UHNWGLOBALSALESCOMPANYHEIR,PROFESSIONALSPORTSTEAMOWNER,PHILANTHROPISTFAMILYOFFICE),GRANDRAPIDS,MI2013-2016Administrative EstateManager/Personal Assistant. Oversaw allmatters pertaining to themanagement and operation of “smarthome”10,000sfprimary residence locatedon10acreshostingseveralamenities, “smarthome”25,000sf lakefront residence,andfivebeachfrontguestcottages,withafivedirectreports.• ServedasfirstlineofcontactforEstate;functionasliaisonforPrincipalwithstaff,serviceproviders,andvendors;oversawguestservices• Pennedandmaintainedhouseholdmanual• Scheduled,trained,supervised,conductedannualreviews,andmadehiring/terminationrecommendationsforestatestaff• Vettedandselectedvendors,negotiatedcontracts,reviewedinsurance/confidentialitydocuments,andsupervisedprojects;managedpayables• Managedspecialprojects:personalevents,personalshopping,feasibilitystudies• WorkedinconjunctionwithExecutiveAssistants,ExecutiveProtectionteamandyachtcrewonschedulesandtravelarrangements• Cataloguedhouseholdsuppliesandinventory;developedandmaintainedcomputerizeddatabaseofitems• Assistedinset-upofnewconstructionresidenceandinvestmentproperties

UHNWGLOBALREALESTATEDEVELOPER,PHILANTHROPIST,POLITICALACTIVIST,MCLEAN,VA 2008–2013ResidentialEstateAdministrator/PersonalAssistant.Oversawallmatterspertainingtothemanagementandoperationofa10,000sfsmart home, primary residence and two guest cottages, located on seven acres housing several amenities, and a staff of 11.Remotelydirectedoperationsof13,000sfsecondresidence,withastaffoftwo.• ExecutedEstatefinancial/bookkeepingfunctions:budgets,payables,creditcardreconciliations,approveexpenditures• Pennedandmaintainedhouseholdmanual• ServedasfirstlineofcontactforEstate;functionasliaisonforPrincipalwithstaff,serviceproviders,andvendors;oversawguestservices• ManagedallHRfunctions;payroll,hiring,terminations,reviews,scheduling,benefits,andsupervisedestateemployees• Vettedandselectedvendors,negotiatedcontracts,reviewedinsurance/confidentialitydocuments,andsupervisedprojects;managedpayables• Managedspecialprojects:personalevents,personalshopping,feasibilitystudies,householdservices,winecellar• Managedcalendar,schedule,andtravelarrangements,inconjunctionwithExecutiveAssistant• Developedandmaintainedcomputerizedsystemstotrackassets,investments,collectibles,equipment,andsupplies

LEONSISFAMILYOFFICE(UHNWREALESTATEDEVELOPER,PROFESSIONALSPORTSTEAMOWNER,PHILANTHROPIST),ARLINGTON,VA2012–2013AdministrativeHouseholdManager/PersonalAssistant.Assistedwiththemanagementa19,000sfprimaryresidencelocatedon13acres,withstaffoftwo,andcoordinatedoversightofa5,000sfsummerhomewiththelocalpropertymanager.• ServedaspointofcontactandliaisonforPrincipalwithstaff,propertymanager,vendors,andcontractors• Maintainedpersonalcalendaranddatabase• Vettedandselectedvendors,negotiatedcontracts,reviewedinsurance/confidentialitydocuments,andsupervisedprojects;managedpayables• Managedspecialprojects:personalshopping,feasibilitystudies,householdservices• Arrangedglobaltravellogistics:itineraries,privateandcommercialflights,groundtransportation,accommodations,activities• Composedandpreparedpersonalcorrespondence

HNWDIVERSIFIEDENTREPRENEUR,PENSACOLA,FL 1998–2008ExecutivePersonalAssistant. Provided soleadministrativeandpersonal support toPrincipalswithbusiness interests in childcare,construction,eldercare,entertainment,andrealestate.Assistedinoversightof7000sfhome,withastaffoftwo.• ServedaspointofcontactandliaisonforPrincipalswithemployees,vendors,andtradeassociates• Establishedandmanagedstart-upofficeforbusinesses(filingsystems;operationalandproceduralprocesses)• ManagedHRforbusinessandpersonalstaff;assuredcompliancewithlocal,state,andfederalregulationsandlicensing• Maintainedallbusiness,financial,andpersonalrecords• Managedspecialprojects:businessandpersonalevents,personalshopping,feasibilitystudies,householdservices• Designedandpublishedmarketingandoperationalmaterialsforallbusinessventures• Managedoperationofinvestmentproperties(advertising,tenantapplicationsandscreenings,rentcollection,evictions,maintenance)• Composedandpreparedbusinessandpersonalcorrespondence• Arrangedglobaltravellogistics:itineraries,flights,transportation,accommodations,andactivities

NATIONALARTISTMANAGEMENTCOMPANY,NEWYORK,NY1997–1998FirstAssistant.ProvidedadministrativeandpersonalsupporttoPresidentofBroadwayproductioncompany(Grease,Chicago,AnnieGetYourGun).• Ensuredprofitsbyassistingwiththeplanningofmarketinggoals,promotions,andmonitoringimplementedstrategies• ServedasfirstlineofcontacttoPresidentwithemployees,tradeassociates,performers,press,andpublic• Developedcomputerizedtrackingsystemformultiple,concurrentlyrunning,globalproductions,andgenerateddailyreports• Supervisedproductiondepartmentstaffandsecondassistant• Arrangedglobaltravellogistics:itineraries,privateandcommercialflights,groundtransportation,accommodations,activities• Managedspecialprojects:businessevents,personalshopping,feasibilitystudies,householdservices

LaurettaO.RosadoResumePage3• Composedandpreparedpressreleasesandbusinessandpersonalcorrespondence

UHNWAUTHOR,PHILANTHROPIST,POLITICALACTIVIST,NEWYORK,NY 1996–1997PersonalAssistant/SocialSecretary.Providedadministrativeandpersonalsupporttoauthor/philanthropist.• Protected multi-million dollar investment interests by inventorying, cataloguing, and researching the provenance, of anextensive art collection, jewelry and other collectibles located at multiple residences; and through the daily tracking andpreparationofreportsonstockinvestments

• Createdandupdatedcomputerizeddatabasetotrackassets,investments,collectibles,equipment,andsupplies• Reviewedandpreparedsynopsisforsubmittedmanuscripts• Managedspecialprojects:personalshopping,feasibilitystudies,householdservices• Managedhomeoffice• Composedandpreparedpersonalcorrespondence• Coordinatedschedulesofdriveranddomesticstaff

MARYBOONEGALLERY,NEWYORK,NY 1993–1996ExecutivePersonalAssistant.RenderedassistancetoPrincipalofgloballyrenownedcontemporaryartgallery.• Contributedtobusinessoperationsandexpansionbycoordinatingshipmentsoffineart;assessingclient interest inpiecesforsale;managingexhibitionarchivesandreferencelibrary;andmaintainingclient,inventory,andartistdatabases

• OrganizedactivitiesandmanagedcalendarforPrincipalandPrincipal’schild• Preparedmonthly,quarterly,andannualfinancialreportsforgalleryandartists• Managedspecialprojects:businessevents,personalshopping,feasibilitystudies,householdservices• Coordinatedschedulesofdriveranddomesticstaff

EDUCATION / AFFILIATIONS / CERTIFICATIONS • UniversityofPittsburgh,Pittsburgh,PA• StateofFloridaNotaryPublic• StateofFloridaConcealedWeaponPermit• CPR/AEDcertified

• Member:DomesticEstateManagersAssociation• RedCrossDisasterReliefvolunteer• MentorwithEnteringtheCollegeZone• Soloist:PittsburghRenaissanceBalletTheatre

TESTIMONIALS “Lauretta Rosado was employed as the Estate Manager for the principals of VA Enterprises, LLC…..During her tenure, Laurettademonstratedastrongworkethic,analyticalandproblemsolvingabilities,andachievedresultsinademandingenvoirnment.Laurettaisintuitive,selfmotivated,discreet,andcapableintheareasofhouseholdmanagement,eventplanning,andprojectoversight.”

-MarkBugge,CFO,VAEnterprises,LLC*“[Lauretta]hascourteouslyandefficientlyhandledamultitudeoftasksforourfamily.Sheimpressivelyjumpedrightinanddemonstratedashort learningcurve. Herprofessionalismanddedicationareadmiredbyall. ...ourlosswillbethegainofthefirmorfamilyfortunateenoughtoobtainherservices.

-TedLeonsis,Owner,WashingtonCapitals/Wizards/Mystics*“Laurettawasresponsiblefortheadministrationof[a]personalhome,itsgrounds,andtwootherhomesonthepropertyaswellasstaffandexternalcontractors…..[She]wasalsoresponsibleforoverseeinganddirectingfrequentdinnerparties…attendedbyHeadsofStateaswellasleadersofbusiness,entertainment,government,andphilanthropicenterprises. Shealsomanagedtheovernightstaysofmanyhighprofileguests.Herabilitytomanagethe…demands[of]a[stressful]environmentisatestamenttoherskills.”

-DanielJ.Radek,VicePresident,J.E.RobertCompanies*“LaurettaRosadowastheestatemanager,managing[a]sixacreestatewiththreehomes,afull-timestaff,andmanyamenities.Laurettawasalwaysavailable…totakecareofwhatneededtakingcareof....Veryoften,Laurettawouldanticipatewhatneededtobetakencareof…...Ineveryinstance,Laurettahandledherworkandherselfinafirstclassandprofessionalmanner”

-RichardK.Gottlieb,Owner,RKGCapitalLLC*“Lauretta is a conscientious, responsible, loyal employee with an exceptional energy level. She has integrity and appreciation forconfidentiality…... Her strengths include dependability, creativity, technical expertise and ability to quickly adjust to changingcircumstances. Lauretta has both the temperament and special skills required in dealingwith the difficult issues/problems of a familyhousehold.Shehastheabilityto‘getthingsdone…..”

-JimTardy,SpecialProjectsManager,JERCompanies*“Lauretta has provided me with excellent administrative and personal support as my Executive Personal Assistant….. She is a loyal,devoted, and ethical employee. Lauretta possesses exceptionalwritten, oral and interpersonal skills. She is organized, intelligent, andsolutionoriented.Ienthusiasticallyrecommendher.”

-PatrinaMoye,Owner,G.M.Concrete**-Lettersofrecommendation,inentirety,availableuponrequest-