Curriculum VitaeLauren Caroline Bell

lcbell1993@gmail.com078 5 043 38080191  4192866

76 Fountains CloseBiddick

WashingtonTyne and Wear

NE38 7TE

Personal StatementI am currently looking to move away from my Administrator role within Estate Agency by securing a fulltime role within a more creative industry. I would like to develop the skills which I already have as well as learn new skills and understand how a company and industry such as yours work, hopefully giving me the starting block of a career. I have started looking into roles that will help me engage business and sales skills as well as fulfil my desire to work within a creative industry. I feel that joining a company such as yours will allow me to broaden and strengthen my skillset and learn new techniques of working in a business led environment. I will work endlessly hard to exceed what is expected of me and to help your company meet every target with a professional and focused manor.

I am a punctual, hardworking and focused individual who will always give my all to complete tasks given to me. I work best in fast paced working environments, and actually feel I work best under pressure, thriving on prioritising and deadlines. I am very comfortable using Microsoft Office, Photoshop, Indesign, Illustrator and sites such as WordPress and Blogger. I thoroughly enjoy creating digital content and many different aspects of design.

Employment History

Bridgfords Lettings; Full-Time Lettings Administrator August 2014 - PresentI currently work for Countrywide Residential Lettings in their Newcastle Based branch, Bridgfords. My role in the branch is Lettings Administrator. I have the responsibility of completing all paperwork regarding a let from beginning to end, including having contracts drawn up and arranging appointments with landlords and new tenants. I have also been working as the Pipeline Ambassador for the last couple of months which I was selected for by the area manager. This role consists of myself holding weekly conference calls with other branches and speaking with other Pipeline Ambassadors across the country. I thoroughly enjoy my work with Bridgfords but I have always longed to work within a more creative based role.

Cellinis; Part-Time Service Person 2013-July 2014Part-time (though often flexible working full time hours) service person at this new and growing family run restaurant. I have the responsibility of cashing up regularly, taking reservations and managing service times but always with a primary focus on intense customer service for their new and developing client base.

Volunteer; Newcastle Fashion Week 2014.Helping style models before the Fashion shows as well as working in the pop up shop for Newcastle College situated in Eldon Gardens with a focus on deadline driven shows and customer service. I also helped design marketing material for Fashion week within different teams which was a very exciting project for me.

The Copthorne Hotel; Full-Time Service person, Bar and restaurant 2011-2013I worked long and flexible hours in catering service where constant outstanding customer service skills were expected of me. The hotel was very fast paced and dynamic so often my role was adapted to include management on the front desk, answering phones, dealing with customer queries and complaints. I thrived on the busy atmosphere of the company and the new challenges which could arise each day.

KYEO.TV; 2 month Work Experience, 2011. An online magazine based in the North East providing art and music news. My role included secretarial responsibilities, managing diaries and e-mails as well as assisting on the organisation of photo-shoots, interviews and editorial meetings.

Hallet Retail; Full time Sales Assistant 2010-2011I worked as a sales assistant with the obvious focus on customer service. Though since I was the sole staff member for the concession at any given time, my roles also included a great deal of visual merchandising, stock orders and management, logging of sales and cashing up at the end of the shift. I produced regular reports to monitor our sales progress which were sent to the head office for processing each week.

Prior to leaving school in 2009 I also worked part time at Office Shoes and Dainty Toys, both retail outlets in which I worked weekends, with focuses on customer service and stock management.

Education; Newcastle College – DiplomaDuring my time studying at Newcastle college I learned many skills which I think will help me in the role which I am applying. From creating digital content for different websites and blogs, designing and printing look books and learning how the marketing and PR departments work within large corporations.

This experience developed my desire to work within the creative industries and I hope I have the skills you are looking for to fill this role.

In the arears I am lacking, I can assure you I make up for with determination and passion.

Education      

Newcastle College 2012- June 2014*** Distinction Level 3 Diploma in Fashion Business and EnterpriseNOCN Level 1 Award in IT User Skills (ITQ) (QCF)

St Roberts Sixth Form 2009-20103 D-U AS Levels

Biddick School Sports College 2004-2009 9 A-C GCSE Including English, Maths and Science.