lange & hanz - what do university students want to know?: re-evaluating information sessions...
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What do university students want to know?
Re‐evaluating information sessions based on an analysis of commonly‐asked library questions
Jessica Lange, McGill University, Montreal, [email protected]
Katherine Hanz, McGill University, Montreal, [email protected]
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What do students want to know?
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Background on McGill
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Sample Population
• 13 sections from 5 classes in the Faculty of Education and Continuing Education
• 12 undergraduate and 1 graduate class
• Over 200 questions collected
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Methodology• Questions collected and entered into Excel
• Each question assigned a number
• Questions randomly sorted
• Questions coded according to classification scheme
• Questions analyzed by semester and month
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Results
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Overall question breakdown
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September vs. October
%
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Fall vs. Winter
%
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Observations
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Questions?
Credit: Klaus Fiedler, McGill Library
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Jessica LangeLiaison Librarian, Howard Ross Library of Management, McGill University, Montreal, Canada
Katherine HanzLiaison Librarian, Education Library & Curriculum Resources Centre, McGill University, Montreal, Canada
Contact
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Slide 1 &2: Questions Proposal by Eleaf, (http://www.flickr.com/photos/eleaf/2536358399/)
Slide 4: A Lovely Field at McGill University by RecoilRick (http://www.flickr.com/photos/magneticmediafed/3756094077/)
Slide 5 & 14: UF Chalkboard Green Chemistry Laboratory by cdsessums(http://www.flickr.com/photos/csessums/4423278525/)
Slide 8: Score! by bigbirdz (http://www.flickr.com/photos/bigbirdz/4352536575/)
Slide 12: observation desk by lvvaldzenl (http://www.flickr.com/photos/46157135@N06/5482578577/sizes/m/in/photostream/)
Slide 15: by Klaus Fiedler, McGill University