kristina slagle, robyn s. wilson, deborah k. hersha, and anne baird the ohio state university,...

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Why don’t they take action? Understanding Resident Decision Making in an Urbanizing Watershed Kristina Slagle, Robyn S. Wilson, Deborah K. Hersha, and Anne Baird The Ohio State University, School of Environment and Natural Resources

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Why don’t they take action? Understanding Resident Decision

Making in an Urbanizing Watershed

Kristina Slagle, Robyn S. Wilson, Deborah K. Hersha, and Anne Baird

The Ohio State University, School of Environment and Natural Resources

USDA-NIFA GoalsNational Integrated Water Quality

ProgramImproving surface water quality by

disseminating knowledge and providing tools that improve land use decision making among rural and urbanizing communities.

Watershed Scale ProjectsImprove the effectiveness of conservation

practices and programs through innovative social science research that informs the development of more informed and focused education and extension efforts, targeting critical populations in a degraded and rapidly urbanizing watershed.

Key questions for water outreach professionals

1. What do citizens know about water quality?

2. What influences matter to citizens with regards to stream stewardship?

Method: Mental ModelsStep 1: Creation of expert model of

environmental risk issuesStep 2: Mental models interviews with target

audiencesStep 3: Conducting a confirmatory surveyStep 4: Testing and evaluating

communications and Extension resources

Expert Decision Model

Action SustainabilityContinued Education*

Individual Involvement/Buy-In*

Purposeful PlanningCommunity SupportEconomic Support

Desired Outcomes

Achieve Regulatory Goals* Informed/Engaged Public*

Improved Watershed/Stream Health*

Sustainable Business/Industry

Water Law and PolicyFederal Government

State GovernmentLocal Government

Economic DriversLivelihood Protection* Access to Resources*

Industry PressureHigh Management Costs

Outreach and EducationMass Media*

One-on-One and Small Group*Technical Outreach*

Outreach/Learning EnhancementsSelf-Directed Learning

Scientific Research Studies

Basic Knowledge StudiesThreat and Impact StudiesHuman Behavior Studies

Ecological KnowledgeBiota*

Connectivity Effects Stream Geomorphology

WatershedStream Hydrology

Channel DevelopmentHeadwaters

Internal FunctionRestorative Properties

HabitatWetlands

FloodplainsTrophic Dynamics External Function

Chemistry

Threats/ImpactsPollution*

Run-off/Sedimentation*Land Use

Human PracticesNatural Influences

Identification FailureStream Structure/Function

Alterations

Individual DifferencesPersonal Preferences*

ValuesSocio-demographic

Socio-Cultural DriversCulture*

Tradition*Social NormsPeer Net work

Landowner/Citizen Internalization of ThreatAwareness

Perception Benefits of Healthy Streams/ Positive Action*Perception Risk of Degraded streams/Negative Action*

Experience with Streams*Adaptive Capacity

Citizen Decisions to Maintain and Restore Stream and

Watershed Health

Stream Restoration*Land Management

Water FiltrationMonitoring/PreventionRiparian Restoration

Quality Information Gathering and Processing

Information Availability*Motivation*

Information QualityAbility to Gather /Assimilate Information

Influential ActorsCommunity

Government*Special Interest

NGOs

Policy and Outreach

Ecosystem Knowledge

Perceived risk & Decision making

Individual & Societal Influences* Expert Response 50% or Greater

Pre-Internalization BarriersInsufficient Communication*

Benign Neglect*Decision making Errors

Limited Knowledge

Post-Internalization BarriersInstitutional Constraints*

Economic Interests

Experts say a lack of communication/coordination between agencies and between agencies and

citizens are barriers to action

ACTION STOPPERS

Landowner/Citizen Internalization of Threat

AwarenessPerception Benefits of Healthy Streams/ Positive

Action*Perception Risk of Degraded streams/Negative

Action*Experience with Streams*

Adaptive Capacity

Streamside Landowner and Citizen Decision Making regarding Stewardship of

Community Streams and the Watershed

Stream Restoration*Land Management

Water FiltrationMonitoring/PreventionRiparian Restoration

Pre-Internalization Barriers

Insufficient Communication* Benign Neglect*

Decision making ErrorsLimited Knowledge

Post-Internalization Barriers

Institutional Constraints*Economic Interests

Method: Mental ModelsStep 1: Creation of expert model of

environmental risk issuesStep 2: Mental models interviews with target

audiencesStep 3: Conducting a confirmatory surveyStep 4: Testing and evaluating

communications and Extension resources

Community Participants24 streamside landowners interviewedAges 30-80 (average 45)Agricultural, rural residential, suburbanLandowners were identified in critical areas in

watershed (natural areas in need of preservation or impaired areas)

Range of experiences with conservation programs (50% some experience, 50% no experience with conservation agents)

Identified major influences on streamside decisions to be targeted through new extension and outreach efforts

Gap 1: Defining Stream HealthGap:

Experts frequently discussed stream structures/functions.

Landowners described healthy streams as those that were visually appealing

Significance: Landowners reactive instead of proactiveAbility to recognize problems limited and

actions focus on stream flow (log jam removal).

Gap 2: The cost of streamside landownershipGap:

Experts did not appear to be aware of the importance of costs to landowners, particularly when all costs are considered (time, financial expense, and physical/ emotional toll).

Significance:This lack of familiarity may lead experts to focus

outreach and education efforts primarily on encouraging practices to improve stream and watershed health while overlooking more salient concerns of landowners.

Gap 3: Awareness of regulations and responsible actorsGap:

Study participants who had no previous contact with a conservation organization, were largely unfamiliar with actions to restore and protect streams, local regulations, and responsible organizations.

Significance:This lack of awareness could have a potential

negative impact on participants‘ adaptive capacity or belief in their ability to take action.

Gap 4: Influential ActorsGap:

Experts emphasized the role of non-profit organizations.

Landowners emphasized local and state governments as influential.

Significance:Suburban residents may not be familiar with

watersheds organizations Rural residential/ag may be more comfortable

with govt/university assistance.

Gap 5: Cultural TensionsGap:

Cultural divide between people ag/environmental values; strong opposed to the metro park proposal moving from private to public ownership; suburban participants‘ experiences frustration with local governments assistance with flooding.

Significance: May need to be addressed before conservation

considered by ag, rural residential, and suburban audiences.

Gap 6: Actions to Restore and Protect StreamsGap

Experts did not mention some of the low cost action options to restore and protect streams mentioned by streamside landowners including education, collaboration, and volunteering

SignificanceImportant first steps for landowners

Final considerationsRisks of concern to landowners:

Loss of recreation potential, health affects, and loss of a functional property (adequate drainage, pleasing aesthetically, and protected market value).

Method: Mental ModelsStep 1: Creation of expert model of

environmental risk issuesStep 2: Mental models interviews with target

audiencesStep 3: Conducting a confirmatory surveyStep 4: Testing and evaluating

communications and Extension resources

SurveyMailed to 2000 in watershedSecond mailing going out next weekRISP model (Griffin, Dunwoody, and

Neuwirth, 1999)Avoiding/Seeking information about stream

healthHeuristic/Systematic processing of information

Theory of planned behavior (Ajzen and Fishbein, 1980)Understand antecedents to stream-health

related behaviors.

Thanks!USDA-NIFA (formerly USDA-CSREES)Gahanna-Jefferson Public SchoolsMid-Ohio Regional Planning CommissionFriends of Big Walnut CreekFranklin Soil and Water Conservation DistrictOur study participants

http://ohiowatersheds.osu.edu/usda

Landowner TypologyProvider

Visionary

Caretaker

TransitionalBenign

NeglectorVigilant

• Ag (operator)

• Ag (non-farmer)

• Rural Res./Ag

• Rural Res./Ag

• Suburbs• Urbanized

suburbs

Focusing on the Effects at the Expense of the Cause?

Experts most frequently indicatedthat “effects” should be a primary target as to what citizens and landowners need to know to make good decisions

Ecological KnowledgeBiota*

Connectivity Effects Stream Geomorphology

WatershedStream Hydrology

Channel DevelopmentHeadwaters

Internal FunctionRestorative Properties

HabitatWetlands

FloodplainsTrophic Dynamics External Function

Chemistry Threats/ImpactsPollution*Run-off/

Sedimentation*Land Use

Human PracticesNatural Influences

Identification FailureStream

Structure/Function Alterations

It’s More Than Science

Economic DriversLivelihood Protection* Access to Resources*

Industry PressureHigh Management Costs

Socio-Cultural DriversCulture*

Tradition*Social NormsPeer Net work

Landowner/Citizen Internalization of Threat

Awareness*Perception Benefits of Healthy Streams/

Positive Action*Perception Risk of Degraded streams/Negative

Action*Experience with Streams*

Adaptive Capacity

Quality Information Gathering & Processing

Information Availability*Motivation*

Information QualityAbility to Gather /Assimilate Information

Individual Differences

Personal Preferences*Values

Socio-demographic

Methodology: MixedCase study into a particular phenomenon

streamside land management decisions in an urbanizing watershed

Rocky Fork/Blacklick rapidly urbanizing typical of many Midwestern

watersheds in transitionConstructivist grounded theory

tells the story of people in their own words used both to develop interview guide and analyze data)