KNOWLEDGE MANAGEMENT PRESENTATION

ONGLOBAL SUCCESS STORIES

IN NCR

Presented By:

Shubham Singhal

80303120053

PGDM

NMIMS, Hyderabad

Introduction - About the Project

- About NCR Corporation

- About Employee Engagement

Objective

NCR Corporation is a wide spread organization present worldwide in many different countries and providing employment to many employees from these countries. Keeping the employees engaged is really a challenge for the HR team. Every year in the 2nd quarter the HR team sends out the employee survey forms, which are filled by the employees online and also the hard copies in a few cases. The HR team then analyses the data thus received to measure the employee engagement level and thus plan their next set of activities and comes up with new employee engagement practices as per the need of their employees. In this process many of the practices are being advised and executed, and it is very important that they are being properly communicated back to the employees, in order to get constantly high employee engagement level from them.

Approach and Methodology

In order to communicate to the employees all these Employee Engagement practices of their location as well as of the other locations in an effective way, the idea of making a short video came up during the brain storming sessions, which will then be circulated to all the NCR employees across the globe, and in creation of which inputs will be taken from all the HR team members and the leaders who designed the required employee engagement practices.

Sources of Knowledge

HR Team Video Creation

NCR Employe

es

KM Cycle

Creation of Knowledge

• From the HR teamTacit

• Documents and Reports

Explicit

Structure of the organization

& Leadership

KM System

The information regarding what all software tools should be used and what is their budget

S.No. Tool Name Versions Subscription period Pricing Web link1 Powtoons Pro Monthly $59/month http://www.powtoon.com/pricing/

2 Goanimate Gopremium Monthly $50/month http://goanimate.com/business/videoplans?hook=index.site

For video editingS.No. Tool Name Versions Subscription period Pricing Web link

2 Video Pad Video Editor Master's Edition NA 49.99 https://secure.nch.com.au/cgi-bin/register.exe?software=videopad

For audioS.No. Tool Name Versions Subscription period Pricing Web link

Goldwave Audio Editor 1 Year $19 http://www.goldwave.com/purchase.php

Softwares and Tools Required

For animations

All the knowledge from the implicit and explicit resources were then stored together in a structured way so that they can be put to use in the project, done at times of:- Different practices carried out at

different locations (present globally)- How all this should be structured and

sequenced so that it can be communicated beautifully and also convey the messageScenes

Scene 1Frame 1 < Attention grabber and make it interesting> Goanimate

White screenhand painting it to greenPainter painting green on a canvas<from left to right>The green paint converts to

Frame 2 Full Green from ppt NCR templateNCR <new> logo< a hand writing Engage in a blub of a tree> powtoonsEngage logo comes powtoons

Frame 3The Tree with bulbs comes with Engage as one of the bulb: Bulbs <some are existing> <some will be budding> preziEmployee EngagementAcquisitionTalent ReviewCareer DevelopmentLeadership DevelopmentHR systemsblack and white tree and forest in behindColoured green trees<Zoom out> NCR <Text> in green<zoom back to e- white one of the Engage>

Frame 4 <Zoom out Physical Form of Employee engagement survey form> ready but not exported prezi<Show the survey form><Employee will fill the form, ticking> net video<Employee will click on Submit> or self made video<emails flying out> go animate or powtoon

Frame 5 <Collection of all the filled forms> ready but not exported go animate or powtoon<forms flying in><into a box><from the box, comes the envelope named 'Results'>< 1st sheet - Loyalty matrix will pop out from the box> from ppt< 2nd sheet - The charts, depicting the action priorities>

<Zoom in - critical improvements, in the sheet> pezi

< Zoom out - managers discussing with each other> needs to be refined< one of the manager writing on the board the action plans>< takes it on a paper with him out of the meeting room to the employees><animated discussion with employees><heads knodding - acceptance> go animatepowtoon

<transitions>

Frame 6 2 parts<People busy working> <Calendar flipping>

<transitions> <people excited and happy><people multiplay across the globe>

Frame 7 World Map prezi and videos7 big circles

US UK

Technology&

Knowledge Sharing Culture

Use of Knowledge

Tacit

• Emotions of each and every employee i.e. each and every word in each and every frame has to be chosen very carefully so that it does not affect any employee’s emotions, culture, language, background etc. directly or indirectly

• The characters, colors, fonts, sequence of frames etc. chosen in the frames of the video has to be in compliance with all the employees

• No matter how great one’s creative idea is, it must be in compliance in accordance with the customer/client’s requirement(s)

Explicit

• Gathered from the documents and reports, showing what all employee engagement practices are being carried out at various NCR offices

The Video

Youtube link: http://www.youtube.com/watch?v=B8i1drF4cz8&feature=youtu.be

The video…

THANK YOU!Questions Please..