knowledge for healthcare: an update€¦ · knowledge for healthcare: an update louise goswami...

Knowledge for Healthcare:

An Update

Louise Goswami

National Programme Manager for Library and Knowledge

Services

November 2015

www.hee.nhs.uk www.hee.nhs.uk #HEELKS

Communications and Engagement

• www.libraryservices.nhs.uk

• Knowledge for Healthcare blog

– http://kfh.libraryservices.nhs.uk/

• HILJ/ CILIP Update/ HLG Newsletter

• Advocacy toolkit

• Clinical and executive champions

http://www.libraryservices.nhs.uk/

http://kfh.libraryservices.nhs.uk/

http://kfh.libraryservices.nhs.uk/


Partnerships are central to success Continuing to develop strong partnerships with relevant bodies:

• NICE

• Public Health England

• National Institute of Health Research

• Public Libraries

• CILIP

• SCONUL

• NHS England


Current Awareness

Core Service

Offer

Streamlining KM Wider NHS

Patients & Public

Service transformation: Helen Bingham


Core Service Offer

• Develop core service specification, drawing on

LQAF, LDAs and existing service specs, to include

variations for different staff groups and KPIs for

each element of offer

• Draft service offer expected for initial consultation by

end November.

• Have encountered more variation than expected in

terms of what is provided free at the point of need.


Current Awareness • Map existing provision (including use of existing

collaboratives which may be scaled and locally produced bulletins that could be shared)

• Develop quality standards and good practice guidance for current awareness services

• Promote existing collaboratives and bulletins available for local re-use

• Method for mapping provision and gaps has been reviewed in light of high level of variation. Two stage approach now agreed - results of stage one high level narrative expected by end November.


Streamlining • Rapid review of existing regional and national

schemes

• Analysis of available data on quantities, sources and spend on ILDS, from national LKS stats returns and suppliers

• Identification and exploration of the options for streamlining; development of KPIs against which to evaluate these.

• Produce recommendations for improving cost-efficiency, effectiveness and equity


Patients and the Public • Identified examples of local good practice and

published an Ideas Bank

• Make contact with other partners involved in the delivery of information to patients and the public

• Produce recommendations in relation to the role of NHS LKS

• Produce guidance on effective approaches and the adoption/adaption of sustainable good practice


Knowledge Management

• Identify examples of existing local KM activity where

NHS LKS is making a demonstrable impact, publish

and promote

• Make contact with others involved in KM initiatives to

explore opportunities for collaboration

• Produce recommendations for extending and

embedding good practice


Wider NHS

• Scope current levels of service and access

• Produce summary report

• Develop evidence-based service specifications for

each group


Open

Access

Knowledge Hub

Collaborative procurement

Authen-tication

Discovery service for the future

Resource Discovery: Richard Osborn


• Explore existing landscape of resource discovery tools

• Audit resource discovery tools already purchased by

NHS organisations

• Consider discovery tools alongside our existing search

interface (HDAS) and link resolver

• Make recommendations for wider discovery service

provision across the NHS in England

Discovery service for the future


• Define Knowledge Hub and its scope

• Liaise with HEE colleagues responsible for the

development of other Hubs, e.g. TEL Hub, Research &

Innovation Hub

• Scope landscape of NHS Hubs across UK

• Consult and engage with LKS community and other key

stakeholders

• Develop draft specification for a Knowledge Hub for

wide consultation

Knowledge Hub


• Ensure existing open access material is easily

discoverable via Link Resolver

• Explore with NHS organisations and key stakeholders

their existing engagement with this area of work

• Scope good practice in open access publishing and

repositories

• Look into feasibility of a repository for NHS in England

• Develop draft HEE guidance on open access

• Maintain links to Finch project steering group

Open access publishing & repositories


• Compile national picture of resources purchased at

every level across the NHS in England

• Explore potential for increased collaborative

procurement nationally, across geographies, or as

flexible consortia across LETB boundaries

Collaborative procurement


• Scope existing authentication methods within and

outside NHS

• Compile comprehensive picture of IP addresses across

the NHS in England

• Gain greater understanding of embedded links process

and HSCIC Spine Compliance

• Make recommendations on how authentication should

be improved, to realise ambition of seamless access

Authentication


Workforce planning & development:

David Stewart

Workforce profile

Compet-encies

Training -curriculum

Talent manage

ment

The Learning

Zone


Stream 1:

Sue Lacey Bryant leading

review of LETB-level

leadership

Audit completed

2 HEE geography

appointments made:

North and South

Still work to do

Stream 2:

Leadership skills for our 600 qualified

staff

Using the CILIP programme as a base

Commissioned from CILIP and tailored to

the health setting

A preparation for the NHS leadership

courses

Launch scheduled for January 2016

Leadership (2 work streams)


• Using the CILIP PKSB as a baseline and will enrich the

statements to align with the healthcare sector

• Identifying competencies for a generic health librarian

including so far using and exploiting knowledge and

information, research skills, information governance and

compliance

• Output will be a PKSB for healthcare

Competencies


Aim: To produce a web based resource of learning

opportunities for all LKS staff

Addressing 3 core areas:

• Career development

• Core skills

• Specialist skills

The Learning Zone


• Using the 2015 learning needs analysis as a baseline

• Identifying 15 priority areas across 3 banding groups

• Options for delivery

Training Curriculum


Commissioned from Claire Bradshaw Associates:

• Refreshed talent management toolkit

• Promotional materials

• Training programme

Toolkit due before Christmas

Talent Management


Quality & impact: Clare Edwards

Metrics Impact

LQAF Research


Impact

• Scoping of current impact and value work is

completed

• Impact and value toolkit measurement priorities

identified

• Baseline of current levels of usage completed

• Work about to start on the toolkit


Metrics

• Identification of robust methodology and mechanisms

for metrics for success/KPIs

– Literature searching to inform methodology, mechanism and

principles

– Survey completed to underpin scoping and identify good

practice in use of LKS metrics

– Creation of a report will then determine way forward to

capture metrics and KPIs


Optimising investment: Louise Goswami

Funding

model for

local

services

Return on

Investment

study


Funding model for local services • Utilise existing data to understand current funding picture

across England

• Undertake an independent audit to provide further clarity on funding

• Engage with DH and Health Education England about options for reviewing funding model

• Consultation paper for tariff options is scheduled to be issued for consultation in December


Louise Goswami

National Programme Manager for Library and

Knowledge Services

[email protected]

01892 704241

Questions and comments

mailto:[email protected]

knowledge for healthcare: an update€¦ · knowledge for healthcare: an update louise goswami...

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