Kimberly McLaughlin12716 Lee Park Lane • Austin, TX 78732 • (512) 652-8132 ● Kimberly@REDinAustin.com

SUMMARY OF EXPERIENCE

Extensive experience in eBusiness, Medical Insurance and IT management across a variety of industries. Proven ability to identify & resolve critical issues and move solutions from concept through implementation. Flexible, decisive and people-oriented with strong speaking and presentation skills. Running a real estate business and investment company. Core competencies include:

Program/Project Management Software Development Life Cycle Creative Problem SolvingCost/ROI Analysis Technical/Systems Integration BudgetingEnterprise Architecture Continuing Process Improvement Financial ManagementSales & MarketingEntrepreneurship

Technical/Management Consulting

Training/Coaching/MentoringPresentation Skills

SELECTED ACCOMPLISHMENTS

Department ManagementActed as interim Director of eBusiness during company merger. Result: Saved 5 jobs while resolving over 1.5M in budgetary issues within 3 months.

Directed a small but highly productive team responsible for the enterprise intranet and portal architecture and technology. Implemented several strategic web capabilities (WebSphere Portal, TeamSite, Verity) and associated process. Result: Enabled the business to maintain brand uniqueness in the market while reducing overall technical footprint and operational costs. Result: Improved organization of materials, ability to maintain information and improved search capability on the intranet resulting in productivity improvement for ~20K Associates.

Program ManagementDirected a multi-year project with a budget of ~$16.4M and a combined onshore/offshore team of over 150 resources at peak. Implemented best-in-class portal standards and technologies. Result: Enabled WellPoint to deliver usability, stability and performance improvements across their web assets.

Managed the implementation of an enterprise portal infrastructure that enabled client, who grew through multiple acquisitions, to establish a consistent experience across their web properties. Result: Reduced time to market, lowered operating costs (supporting WellPoint’s business model of continued mergers and acquisitions) and deployed a common look and feel improving customer satisfaction.

Project ManagementDelivered an executive dashboard portal from inception to implementation in nine weeks. Result: Facilitated executives and traders in making informed, efficient decisions in order to increase their profit potential.

Continuing Process ImprovementTransitioned the eBusiness department from reactive to proactive identification of financial risk. Resolved budgetary issues by implementing monthly budget meetings with all stakeholders in the department. Result: Reduced budgetary risk from three months (~25% variance on 22M) to one (~25% variance on 7.5M).

Developed a contract and invoice management process that shortened the time it takes to contract with vendors and improve on time payment for their services. Result: Reduced the overall risk of vendor lawsuits and late payment fees.Financial ManagementDirect the efforts of 7 Associates through all annual and quarterly budget cycles. Result: Accurately account for, analyze and report on ~60M in project labor.Technical Sales

Kimberly McLaughlinSold and delivered technical solution and implementation projects up to $4 million with 31 direct reports. Result: $4.5 million sales exceeded initial $2 million sales quota resulting in promotion to senior manager.

Created and presented sales materials for system integration technology and delivery services. Result: Contributed to sales at various clients some of which were multi-national. Vendor Management/Contract NegotiationNegotiated a long term fixed bid vendor contract to provide eBusiness production support. Result: Reduced operating expenses.

TrainingImplemented a 2 day “train the trainer” training course from concept through delivery. Result: Improved the dissemination of important process knowledge across a nationally spread department resulting in process efficiencies, productivity gains and better customer support.

EntrepreneurshipStarted a real estate business from scratch. Responsible for all sales, marketing and operational activities of the company. Result: Doubled annual production year over year, during a recession, for the first 5 years. Result: Closed over 200+ transactions including commercial leasing, residential new construction, resale, investment property and land.

Started a real estate investment business to identify and implement residential real estate projects in the Austin, TX market. The first project consisted of building a new construction home for resale in a growing area of Austin. Result: 21% return on investment in 9 months.

Created a golf academy at a driving range in Ipswich, England that included indoor/outdoor facilities, a golf shop and British PGA Professional led instruction. Result: First to offer an advanced golf teaching academy to the county. Result: Provided gainful employment to 4 people.

PROFESSIONAL WORK EXPERIENCE

REDinAustin, LLC., Austin, TX 2014-currentOwnerUnder the Roof Realty, Austin, TX 2008-currentOwnerWellpoint, Inc., Thousand Oaks, CA (telecommute from Austin, TX)Senior Advisor/Chief of Staff/Business Change Manager 2006-2008Director, eBusiness Enterprise Program Management 2005Interim Director, eBusiness IT 2005Director, Portal and Intranet 2003-2004Cap Gemini Ernst & Young, Dallas, TXSenior Manager 1995-2003Felixstowe Golf Academy, Felixstowe, Suffolk, EnglandOwner 1998-2000Sprint, Irving, TXProgrammer/Analyst 1994-1995

EDUCATION

B.S., Computer Science with Minor in Marketing, Texas A & M University (College Station, TX)Texas Real Estate License, Graduate Realtor Institute, Certified Luxury Home Marketing Specialist

VOLUNTEER/PERSONAL

BNI Chapter President 2 out of the last 4 years; Co-Chair Steiner Concert in the Park 2012-2014; Lucky Lab Rescue Foster Family; Coached my son’s Neighborhood Sports Basketball Team Spring 2016; Trail Running; Boating; Golf; Volleyball; Mother of 2 young men.