kinderconnect – provider registration · 1 day ago · if your schedule has hours that are the...

For more information, visit www.ohiocctap.info, email us at [email protected] or call us at 1-833-866-1708.

07/20OH

KinderConnect – Provider Registration

Providers and parents/sponsors must self-register before they can login to KinderConnect. This process can only be done once. The first person from the Provider to create an account is matched to the Provider information loaded into TAP. Once the first person has registered, they will be able to add new operators.

Open your web browser and enter the web address https://www.ohiocctap.com/kinderconnect. Note: You cannot access KinderConnect using Internet Explorer. Please use another browser such as Google Chrome, Firefox or Safari.

Click Not registered yet? if you do not have an account.

Click on the appropriate radio button to indicate if you are a Provider.

Enter the information in the required fields. • The email address and phone number as entered in OCLQS. • First and last name of the person registering. • CCP Number is the six-digit Child Care Portal ID number used

to log into CCIDS Provider Portal. • Provider number is the License number.

After entering the required information, press Verify.

To create your User name and set up security information and password, enter all the required information. Passwords are case sensitive, if capital letters are used while creating the password, they need to be used during login. The image below is an example, follow the instructions on your screen for specific password requirements.

Press Create Account.

A message will appear indicating that the account was created successfully. It provides you with a link to return to the KinderConnect Login page.

http://www.ohiocctap.info/

mailto:[email protected]

https://www.ohiocctap.com/kinderconnect

For more information, visit www.ohiocctap.info, email us

at [email protected] or call us at 1-833-866-1708.

07/20OH

KinderConnect – Login

After your account has been created, you will need to logon each time you use the system.

Open your browser to the page https://www.ohiocctap.com/kinderconnect Note: You cannot access KinderConnect using Internet Explorer. Please use another browser such as Google Chrome, Firefox or Safari. Enter your User Name and Password created at the time of registration. Passwords are case sensitive. If capital letters were used while creating the password, they need to be used when logging on.

Press Sign In to access your account.



https://www.ohiocctap.com/kinderconnect


12/18OH

KinderConnect – Add New Operator

Operators are all system users able to access the Program’s KinderConnect account. A Program can add more than one Operator. You should always Search for the Operator before adding a new one to avoid duplication.

Click Detail under Operator.

Press New, then enter the required information of the Operator indicated by a red asterisk (*) and click Add Provider to add the Program name.

Note: Every Program must have at least one Operator with the role Program System Owner. Ensure that your Program has at least one Operator with this role.

Note: Checking the Inactive check box will inactivate the Operator. This Operator will not be able to logon if this is checked.

Enter the Provider (Program) Name and press Search to locate.

In the search results, click to select the Provider and press OK to return to the Operator Detail page. Press Save. The system displays a message indicating that the record was saved successfully.

KinderConnect – Add Account

Once the Operator details have been added, it is necessary to add the login related information.

Click Account under Operator.

Enter the required information of the Operator indicated by a red asterisk (*).

Press Save. The system displays a message indicating that the record was saved successfully.




02/20OH

KinderConnect - Adding Private Pay Children

Private pay children are children who are not currently authorized to your program to receive publicly funded child care.

Click Detail under Child. Note: A child must be added before the Caretaker/Sponsor is added.

Add a private pay child by pressing New to create a new record. Enter the required information for the child indicated by a red asterisk (*).

Click on Add Private Pay Schedule.

Enter a Start Date and End Date. We recommend setting the End Date out one year. Press OK to return to the child Detail page.

Press Save. A message will display indicating the record saved successfully.




8/19OH

KinderConnect – Adding School Customized Schedules

Open the Customized Schedule Detail page.

Press New.

Enter the required information:

• The name of the new Customized Schedule in the Schedule Name field.

• The Active checkbox must be selected. • Press the Category drop-down arrow and select the appropriate

School Age category. • Enter the Start Date or use the calendar to select. • Enter the End Date or use the calendar to select.

Enter the Start Time and the End Time for each day of the week.

If your schedule has hours that are the same Monday through Friday, enter the hours for Monday, then press the button located to the right of the Customized Schedule to automatically populate both the Start Time and End Time in the remaining days. Otherwise, enter the hours for each day Monday through Friday.

If the hours are the same for all days of the week, enter the hours for Monday, then press the button located to the right of the Customized Schedule to automatically populate both the Start Time and End Time in the remaining days. Otherwise, enter the hours for each day Monday through Sunday.

If you make a mistake when entering the times, you can use the following options to clear the incorrect times:

• Press the button located to the right of the Customized Schedule to remove all times entered in the Start Time or End Time fields and re-enter the times.

• Press the button located on top of each day of the week to remove all times entered for that day.

Assign or unassign children to a Customized Schedule. Refer to the Assigning or Unassigning Children to a Customized Schedule QRC for additional information.

Press Save.

Enter the reason for adding the Customized Schedule, then press OK.




8/19OH

KinderConnect – Assigning or Unassigning Children to a Customized Schedule

Use Customized Schedule Search to locate the Customized Schedule you would like to assign or unassign children to. Refer to the Searching and Exporting Customized Schedules QRC for more information.

Once located, click on the name of the Customized Schedule to open.

Click the Filters button and make your selection to filter unassigned children by one or more age categories. Press OK.

To assign children to a Customized Schedule: • Click on one child’s name in the Unassigned Children box and

click to move the single child. • Using your keyboard, press and hold the Control Key and click on

multiple children names. Then, click to move all selected children.

• Click to to move all Unassigned Children to the Assigned Children box.

To unassign children from a Customized Schedule: • Click on one child’s name in the Assigned Children box and

click to move the single child. • Using your keyboard, press and hold the Control Key and click on

multiple children names. Then, click to move all selected children.

• Click to move all Assigned Children to the Unassigned Children box.

Press Save.

Enter the reason for making changes to the Customized Schedule, then press OK.




07/18OH

KinderConnect - Adding Caretakers/Sponsors to a Child Click Detail under Sponsors.

There might already be information in the Sponsor Detail that you would like to review, otherwise press New to create a record. Enter the required information about the new caretaker/sponsor indicated by a red asterisk (*). Be sure to add a telephone number to a Caretaker/ Sponsor since it will be required to check children in and out of care.

Click on Add Children.

Enter the Child’s First and Last Name. Press Search.

Check the box next to the name of the Child you want to select. Press OK.

Repeat, starting at Step C, as many times as necessary to add more children.

In the Sponsor Detail page, press the drop-down arrow next to the Child Name to select the relationship between the Caretaker/Sponsor and the child. Press Save. The system displays a message indicating the record saved successfully.




07/18OH

KinderSign - Initial Registration of Provider’s Tablet You will need to register each tablet one time only. To register the tablet you must complete steps in both KinderConnect and KinderSign. You must be able to log in to KinderConnect on your computer using the URL https://www.ohiocctap.com/kinderconnect provided to you in the Read Me First document. There are additional Quick Reference Cards (QRCs) if you need more information about KinderConnect.

To use KinderSign on a tablet you must first register with KinderConnect using a computer. Login to KinderConnect using the user name and password created during registration. Click on Reports under Reports.

Press the drop-down arrow and select KinderSign Tablet Registration Form from the menu.

Press View. A document that contains the Quick Response (QR) code is automatically downloaded to your computer and an icon labeled KinderSign Tablet…pdf appears in the lower right corner of the screen. Note that the exact location may be different depending on your browser. Click on the icon to open the PDF document. When the .pdf opens in a new browser, maneuver between the two tabs at the top of your screen.

The PDF document contains a scannable QR code. This PDF can be used from the computer screen or can be printed and used in paper form.

Verify the tablet is connected to wireless internet (WiFi). Using the tablet, open KinderSign. Tap Scan on the tablet screen, which switches the tablet to scan mode. You may either…

• Scan the KinderConnect QR code on the computer screen, or

• Scan the KinderConnect QR code from a printed copy.

To scan, move the QR code into the view of the tablet camera so that the QR code is visible on the tablet screen. As soon as the whole QR code is visible to the tablet camera, the tablet scans the QR code automatically.

Once the scan is successful, the tablet will be registered to the provider and displays the following message: Device Registered. Your device has been registered and is ready to use.

Now that you are registered, return to KinderConnect on your computer and click on Reports under Reports to finalize steps and be able to track attendance. Press the drop-down arrow and select Provider Mobile Sign In Sheet to complete setup.

Repeat steps C and G to connect the families to the Provider/Program. Upon successful completion, the telephone keypad displays and KinderSign is ready for Caretakers/ Sponsors to use for checking their children in and out of care.





07/18OH

KinderSign - Checking Children In and Out

Caretakers/Sponsors will use the keypad to enter the 10-digit telephone number. Tap Next.

NOTE: If more than one Caretaker/Sponsor shares the same telephone number, KinderSign displays a list of their names. The Caretaker/Sponsor needs to select his/her name from the list in order to continue.

Enter the PIN and tap Verify. If the Caretaker/Sponsor is signing a child In or Out for the first time, the system prompts the Caretaker/ Sponsor to create his/her own PIN. The PIN consists of four digits (contact the Support Desk if you forget your PIN).

When the Activities screen appears, tap Attendance.

The tablet will take a picture of the Caretaker/Sponsor who is signing the children In or Out of care. Tap Authenticate to capture the picture.

When the child list appears, select Sign In or Sign Out by tapping the corresponding box(es) for one or more children. The system will highlight your selections.

Tap Submit to automatically transmit the Attendance to KinderConnect. The tablet needs to be online.

A message will appear confirming the Attendance

was saved successfully. KinderSign returns to the telephone keypad and is ready for the next Caretaker/Sponsor to sign in.




10/18OH

KinderConnect - Correct Incomplete Attendance

If, after clicking Submit initially and selecting the desired service week, a child’s attendance appears in red, without a Submit checkbox and with an Incomplete status, the Provider needs to correct prior to submittal.

Click Correct to review. The example below shows the arrival time but no departure time. Make the necessary corrections and press Save.

The image below shows examples of common errors made while entering attendance which can generate an Incomplete status. Yellow boxes indicate missing In or Out times while the red boxes indicate incorrect

sequence on the times of arrival and departure. You can only enter one In or Out time for each time pair.

Note: A Provider can only enter one In or one Out per time pair. A Caretaker must approve all time entered by a provider prior to submission of attendance.




08/19OH

KinderConnect - Submit Attendance

Attendance is submitted by child. To submit Attendance for payment:

Click Submit under Attendance. Note that Attendance can be reviewed prior to submittal by clicking Detail under Attendance.

Click Submit on the row which corresponds to the service week you would like to submit.

If a child’s attendance appears in red, without a Submit checkbox and with an Incomplete status, the Provider needs to correct prior to submittal (refer to KinderConnect – Correct Incomplete Attendance QRC for more details).

Click the Submit checkboxes next to the children for whom you would like to submit attendance. You can select all children by clicking the Submit checkbox in the title bar (click again to deselect).

Press Save.

Review the terms and conditions and click on the check box if you agree. Press Submit Attendance.

NOTES: If Attendance is not submitted by the Saturday at the end of the fourth week after the week of service, KinderConnect will automatically submit all valid time pairs. KinderConnect will generate errors when submitting, among others, incomplete Attendance or Attendance that corresponds to children of school age that do not have an associated Customized Schedule, if during the school year as defined by ODJFS (first Sunday in September through last Saturday in May), preventing Attendance submission until the children are associated to a Customized Schedule. For additional information refer to KinderConnect – Add/Delete A Customized Schedule from a Child Detail QRC.




07/19OH

KinderConnect – How to Access Additional Training Materials including Webinars and Quick Reference Cards (QRCs)

Open your browser to the page www.ohiocctap.info

Click on the Programs tab. Click on the corresponding tab to review any of the Communication or Training material listed below. Note that the list below is just an example. The website will be updated regularly adding more communication and training materials.

Click on the Equipment tab to review agreement to receive equipment and the repair and replacement policy.




kinderconnect – provider registration · 1 day ago · if your schedule has hours that are the...

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