keynote presentation dreamforce to you, copenhagen, 11th of november 2015

Get ready for a new kind of

Customer Success

Michael Zink Vice President

Cloud Computing Pioneer

New Technology Model

New Business Model

New Philanthropic Model

1960sMainframe

1980sClient/Server Cloud

Today

Subtitle text

APIs

Flexible, Scalable, Metadata Platform

Workflow Data & Objects Identity Analytics Collaboration Mobile UI

2,700+ Partner Apps

Largest Enterprise Ecosystem Cloud

Mobile

Social

Data Science

Trusted Multitenant Cloud

Fast App Dev & Customization

Common data model, workflows, and collaboration. Built for desktop and mobile.

Everything is Powered by the Salesforce Platform

Analytics Community Marketing Service Sales Apps Complete CRM

SF 1 Mobile slideSubtitle text

The Customer Platform to Sell from Anywhere

Sell from any mobile device

2,000+ AppExchange apps

Build custom mobile apps

Customized for you

Analytic slideSubtitle text

Get Answers at the Speed of Thought

Any Sales Rep Engages Data

Mobile Access to KPIs Insight into Any Data

Manage & Grow Pipeline

Sales Coaching & Performance Forecast with Accuracy

Subtitle text

Four Things that Matter

Sales Rep Productivity Customer Experience

Customer Insights Innovation

Innovation Speakers 10:30am - 4:30pm

9:00am - 10:00am

Travis Kalanick Uber

Main Keynote 1:00pm - 3:00pm

Keynote 5:00pm - 6:00pm

Mindfulness Day 10:00am - 1:00pm

Marc & Parker Q&A 2:00pm - 3:00pm

Tuesday Wednesday Friday

Satya Nadella Microsoft

Marc Benioff & Friends

Josh Tetrick Hampton Creek

Rick WeltsGolden State Warriors

Will Marshall Planet Labs

Welcome to

10M+Online Viewers

400+Partner

Exhibitors

170K+Registrants

1,600+Sessions

8 Industry Keynotes

Goldie Hawn

Jack Kornfield

Tara Brach

Donna Karan

Padmasree Warrior

11:00am - 12:00pm

Meng Tan

Larry Brilliant

15

Marc Benioff

Larry Baer San Francisco Giants

Women’s Leadership Keynote 5:00pm - 6:00pm

Susan Wojcicki

Thursday

Product Keynotes

Jessica Alba

VIP performance with John Legend

Dreamfest &UCSF Benefit7:00pm - 11:00pm

Gayle King

Aaron Levie

Box

Adrian Grenier

Actor & Entrepreneur

Emily Chang

Bloomberg

Salesforce & Microsoft Partnership

+Salesforce1 for Office

Salesforce integration with SharePoint and OneDrive for Business

Salesforce and Windows 10 integration

Salesforce Wave, PowerBI, and Excel Integration

Salesforce for Office

Patrik HimmelsfärdSolution Engineer.

Torben MarkussenDirector Solution Engineering.

#DF2U

Future Looking Statements

Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

4th Largest Software Company in the World in 2016

2013 • 2014 • 2015 2008 • 2009 • 2010 2011 • 2012 • 2013

2014 • 2015

2011 • 2012 2013 • 2014

2015

Most innovative

companies in the world

4th largest software company based on analyst consensus revenue for FY2017. Salesforce fiscal 2016 guidance provided August 20th, 2015: “revenue for the company’s full fiscal year 2016 is projected to be approximately $6.60B to $6.625B.”

$6.62BFY16 revenue guidance

20KFY16 employees

Billionsconnected things

Trillionsof customer interactions

MillionsThousands

IoT

DataScience

Social

Mobile

CloudThe Connected WorldEverything and everyone is connected

LAN/WAN

Client

Server

SNA

Mainframe

Terminal

Get Ready for a New Kind of Customer Success

Dev

Syst

Co

Ad

M ISVIoTIoT

1 to 1 customer relationships

Write once, run great everywhere

World’s largest enterprise ecosystem

NEWIoT Cloud

Connect to everything

Massive scale

Real-time

Powered by Thunder

How the IoT Cloud Works

Capture customer IoT events1 Trigger

1 to 1 real time rules2 Engage customers 1 to 13

Salesforce IoT Cloud

Powered by Thunder

Salesforce Apps Sales, Service, Marketing,

Communities

Internet of Things Events

Sensors, connected products, smartphones

Enhanced customer profiles

IoTIoT

The Salesforce Customer Success Platform in Action

American Express

CommunityMarketingService AppsAnalyticsSales

Intuit Mattel

Sales Cloud#1 Sales application

Lightning Experience | New Sell faster as a team

Sales Wave Analytics | New Sell smarter on any device

Sales Platform & Ecosystem Sell the way you want

The Sales Cloud has never been smarter

Connected CRM & EmailAll your data in context

Proactive & IntelligentSmart notifications, dynamic scheduling

Connects to Salesforce1Seamlessly keep your pipeline up-to-date

Download today

Connects to Sales Cloud

NEW

Jamie Wuopened youremail: “RevisedAcme proposal”

SalesforceIQ

for Sales Cloud


American Express


Intuit Mattel

#1 Customer service platform

Service Cloud

Lightning Service Console | New Empower agents with speed

Service for Apps | New Personal, in-context support

Service Wave Analytics | New Smarter service, instant insights


American Express


Intuit Mattel

Marketing Cloud#1 Marketing application

1 to 1 customer journeys Connect every interaction

Precision marketing Predict and personalize content

Every channel, every device Email, mobile, social, ads & web

Agenda

08:00 - 08:30 Registration and Breakfast

08:45 - 10:15 Keynote

10:15 - 10:45 Coffee

KEYNOTE ROOM BREAKOUT ROOM

10:45 - 11:45 Business Digitalization The Power of the Platform

11:45 Lunch

thank y u