keynote on the future of library associations “but we’ve always done it this way…”: the...
DESCRIPTION
by Kelly Moore, CEO Canadian Library Association Keith Walker, CLA Past President and Director of Library Services at Medicine Hat CollegeTRANSCRIPT
![Page 1: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/1.jpg)
But we’ve always done it this way…
Kelly Moore Keith WalkerCLA Executive Director CLA Past-President
The recent experience of the Canadian Library Association
in change management
![Page 2: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/2.jpg)
Where we started
Challenges
deficit budgets declining
membership limited programs
Inspirations
loyal members national conference committed Executive
![Page 3: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/3.jpg)
![Page 4: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/4.jpg)
Where we started2010 Annual General Meeting
2 resolutions:
give direction to Executive Council to address the financial situation and propose changes at 2011 AGM
approve Council’s decision to cancel the 2010 elections, but hold election only for Vice-President/President-elect
![Page 5: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/5.jpg)
Phase 1: CLA Future Committee
![Page 6: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/6.jpg)
The changes
What areas take the most money to operate? governance professional units
What do we do that other associations do better? continuing education
What are CLA’s unique strengths? broad-based national organization international contacts main point of contact between federal government
and library community
![Page 7: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/7.jpg)
Process: Timelines Action Plan timelines – draft June 22, 2010
June 3- subcommittee formed June 9 – Vice President election call June 10 – blog open June 11 – feedback from conference discussions submitted by Executive
Council members June 15 – subcommittee teleconference held to decide on the process:
what information will be needed, review of the timelines, duties, communication plan, consultation plan
June 15 – process discussed with the Treasurer for budget planning connection
July 15, 16 – subcommittee meets in person in Ottawa to develop first draft plan and to review input received
July 17 – draft plan shared with Treasurer July 28 – proposed plan written up July 28 – draft budget plan shared with subcommittee August 13 – Vice President election completed August 20 – plan and budget sent to Executive Council August 31 - send plan to other associations September 23, 24 – Executive Council meets in Toronto to discuss plan September 25 – subcommittee reviews and revises plan based on EC
feedback October 4 – legal opinion on the plan October 12 – share plan with community November 1 – subcommittee teleconference to review input and plan
revisions November 19 – legal opinion on revised plan November 29 – revised plan to Executive Council for review December 10 – subcommittee reviews and revises plan based on EC
input December 17 – share revised plan with community January 21 – governance review against the existing policies February 28 – resolutions written March 15 – resolutions reviewed by Executive Council March 30 – resolutions sent to the members
Action Plan timelines – revised September 24, 2010
July 15, 16 – subcommittee meets in person in Ottawa to develop first draft plan and to review input received
July 17 – draft plan shared with Treasurer July 28 – proposed plan written up July 28 – draft budget plan shared with subcommittee August 13 – Vice President election completed August 25 – plan sent to Executive Council September 15 – budget plan sent to Executive Council September 23, 24 – Executive Council meets in Toronto to
discuss plan September 25 – subcommittee reviews and revises plan based
on EC feedback October 4 – parliamentary opinion on the plan and legal opinion
on the elections October 13 – Executive Committee teleconference to review the
revised plan October 18 – share plan with the community November 1 – comments received from the community November 5 – subcommittee to review input and plan revisions November 19 – legal opinion on revised plan November 29 – revised plan to Executive Council for review December 10 – subcommittee reviews and revises plan based on
EC input December 17 – share revised plan with community January 14 – comments received from the community January 19 – subcommittee reviews the input from the
community January 21 – governance review against the existing policies February 5, 6 – Executive Council meeting; review final plan February 28 – resolutions written March 15 – resolutions reviewed by Executive Council March 30 – resolutions sent to the members
![Page 8: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/8.jpg)
Process: Communications Plan
![Page 9: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/9.jpg)
Process: Consultation
Broad stakeholder consultation members non-members other library associations in Canada
Other consultation MLAS members directors of other non-library associations
![Page 10: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/10.jpg)
Content: unique value propositions
advocacy with federal government international engagement national research
leadership skills development through volunteer opportunities
knowledge-sharing and networking
![Page 11: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/11.jpg)
Content: Governance structurewhere we were
![Page 12: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/12.jpg)
Content: Governance structurewhere we are
![Page 13: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/13.jpg)
Content: Professional structure where we were
![Page 14: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/14.jpg)
Content: Professional structure where we are
![Page 15: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/15.jpg)
Content: the campaignMember questions: What is CLA doing about
this issue?
Response: Who is “CLA” in that question?
![Page 16: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/16.jpg)
Phase 1: did it work?
We followed the process and addressed the content
We re-wrote large parts of our Bylaws in line with the proposals in the Future Plan
We presented a balanced 2011 budget to members
We presented the Bylaw changes in a resolution at the 2011 AGM
Members passed the resolution UNANIMOUSLY!
![Page 17: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/17.jpg)
Phase 2: implementationAnd now, reality sets in!
transitional Executive Council elections for 2012 establishment of Networks call for volunteers review of awards changes to membership structure changes to membership fees and benefits
![Page 18: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/18.jpg)
Lessons learned
Communication is essentialConsult with all stakeholdersFocus on key areas for change
Be naïve enough to think change is possible
Be bold!
![Page 19: Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)](https://reader036.vdocuments.us/reader036/viewer/2022081519/554fc590b4c9053d018b4dfd/html5/thumbnails/19.jpg)
Overview
What we changed (phase 1):
governance structure
professional structure
timing for election & appointment cycles
budget structure re-defined priorities
What we left for later (phase 2):
membership structure/ fees / benefits
continuing professional development offerings
international engagement