Keeping you updated

In your neighbourhood…

• General public notice of upcoming work issued door-to-door

• Signs will be posted to give general information

• Prior to work starting, construction notice to identify specific

details, closures

• Updates will be circulated for longer projects

Anytime information…

• Website Updates

• One window contact for questions and concerns

Actions you can take

• Disconnect your downspouts

• Check for and fix leaks in walls, floors, windows and foundations

• Clear overflowing eaves troughs and downspouts

• Make sure your disconnected downspouts are draining properly

• Install flood-proofing devices, such as back-water valves, sump pumps, floor drains or caps, and check to ensure they’re working properly

• Consider soft-surface landscaping that allows storm water to soak into the ground

Basement Flooding Protection Subsidy Program

• City provides financial subsidies to help isolate home from the sewer system & prevent basement flooding:

- sewer service connection severing & capping

- sump pump (up to $1,750)

- backflow valve (up to $1,250)

BACKGROUND INFORMATION

TRAP

BREATHERSBREATHERS

FOOTINGFOOTING WEEPING TILEWEEPING TILE

BASEMENT BASEMENT FLOOR DRAINFLOOR DRAIN

Blocked street catch basin

Downspout to storm sewer

Flooded street

Pro

per

ty l

ine

Leaky laterals

Surface water

through MH top

Blockage in sewer or house lateral

Cracked MHor sewer

Cracked Sewer Sewer Blockage Sewer Protrusion Reverse-slope Driveway

Cracked Basement Wall

Poor Lot Grading

Surface Water Into Basement

-poor lot drainage-eavestrough overflow

-plugged downspout-leaky windows & doors

Weeping Tile to sanitary or storm sewer

Causes of Basement Flooding

Street Flooding Animation

• Basement Flooding Animation

• Basement Flooding Animation

• Basement Flooding Animation

• Basement Flooding Animation

• Basement Flooding Animation

Basement Flooding Animation

• Street Flooding Animation

• Street Flooding Animation

• Street Flooding Animation

• Street Flooding Animation

• Street Flooding Animation

• Street Flooding Animation

• Street Flooding Animation