kaust h13 behavioural safety_ver1.1 11may08 jc

8/17/2019 KAUST H13 Behavioural Safety_Ver1.1 11May08 JC

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FM HEALTH SAFETY & SECURITY

H13 Behaviour Safety

Date: May 8th 2008 Version 1.1


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KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY


H13 Behavioural Safety

Date: May 8th 2008 Ver 1.1

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Document Control

Change Record

Date Author Revision Change Ref.

Reviewers

Date ofReview

Designation Name

Approvals

Date of Approval

Designation Name

Distribution

Copy Name/Designation Department


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Table of Contents

1. Purpose & Description ........................................................................................................

2. Key Roles and Responsibilities ..........................................................................................

3. Glossary ................................................................................................................................

4. Supporting Documents ....................................................................................................... 5. Procedure Diagram ..............................................................................................................

6. Work Instruct ion...................................................................................................................

7. Records .................................................................................................................................


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1. Purpose & Description

This Procedure establishes the method to be adopted for the development andimplementation of a behavioural safety programme. By analysing the interactions betweenpeople’s behaviour and the working environment it is possible to identify those factors thatsupport safe or unsafe behaviour. By changing the environment to support safe behaviourand implementing behavioural safety processes, accidents and incidents can be reduced.

This is required to ensure that all the necessary means are taken to ensure that aprogramme of behavioural safety is developed effectively and that all those involved areaware of the process, predominantly detailing the steps to ensure that the process is inaccordance with legislation and International Best Practice. This document aims to:

I. Identify clearly the procedures to be followed and clearly identify the

stakeholders involved at the different stages.

II. Give detailed explanation of how to complete the activities within the procedure

III. Identify all relevant supporting information and documents to be used whenusing the procedures.

2. Key Roles and Responsibilities

Job Title Responsibil ities

Service Provider Service Provider to deliver FM services to KAUST includingmanpower

KAUST Client for all services delivered

H&S Manager Health & Safety Manager from Service Provider

3. Glossary

Word/Words/ Abbreviation Description

KAUST King Abdullah University of Science & Technology

SP Service provider

H&S Health & Safety

4. Supporting Documents

Document Title Descript ion

Unsafe Behaviour report Detailed report on unsafe behaviour of individual(s) carryingout tasks

Induction programme Training programme by organisation for new employeesestablishing operational expectations


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5. Procedure diagram


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6. Work Instruct ion

Activi ty 1 Identi fy the key safety behaviours expected whenundertaking any task

SupportingDocumentation

Responsibility Service Provider

Inputs

Controls H & S management system

Step 1 Identify from task key safety behaviour issues takinginto account the working environment and anypossible changes that could occur whilst the task isbeing executed

Step 2 Check if any historic data exists on behaviour issuesrelating to task

Step 3 Assess information and produce a list of key issues.

Outputs Identified and listed key safety behaviour issues

Activi ty 2 Develop a behavioural safety checkl ist and assessif any unsafe behaviour by employee



Inputs List of key safety behaviour issues List of key safebehaviour issues


Step 1 Develop a list of questions from the key issues andput forward to employee/staff, compile best practiceanswers

Step 2 From listed questions and discussion with employeeassess conduct to determine if unsafe behaviouralevent has occurred

Step 3 If unsafe event occurred by employee- go to activity 3

Step 4 If no unsafe act occurred - close out

Outputs Checklist developed and assessment carried out

Activi ty 3 If new employee include safety training ininduction process



Input Induction course training


Step 1 Include as part of a new employee induction course aprogramme on behavioural safety at the workplace

Step 2 Use best practice in delivering session to includerecording, reporting processes of unsafe behaviourand include a question and answer session.

Step 3 If unsafe action endangers other person(s) or ServiceProvider- go to activity 4

Step 4 If unsafe action does not endanger other person(s) orSP- go to activity 6

Outputs Safety training included in induction course


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Activi ty 4 Inform KAUST of unsafe process and person /organisation involved


Responsibility KAUST

Input Unsafe behaviour incident report Unsafebehaviourincident report

Controls

Step 1 Service provider to identify all parties includingindividuals and organisations carrying out unsafe acts

Step 2 Details forwarded on to KAUST of unsafe behaviour inreport including:

• Time / date

•

Organisation responsible• Employees names

• Details of incident

• Rectification action

• Evidence

Outputs Behavioural incident forwarded onto KAUST

Activi ty 5 KAUST monitors si tuation and in tervenes /advises as necessary



Input Unsafe behaviour report Unsafebehaviour report

ControlsStep 1 KAUST to review report, monitor the situation, reviewany actions carried out and advise if necessary

Step 2 KAUST to update report as required

Outputs KAUST monitored and advise where necessary

Activi ty 6 Discuss the safety issue wi th the employee / staffmember



Inputs Unsafe behaviour report

Controls H&S system

Step 1 Arrange meeting with employee / staff to discuss

identified safety issue. Check if the employee/staff isaware that a safety violation has occurred

Step 2 Analyse results to identify root cause, trends, patternsany areas of weakness in training programme & HSmanagement system. Record and documentoutcomes

Step 3 If training failure occurred, modify training programmeto include improvements.

Outputs Safety issues discuss with employee/staff


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Activi ty 7 Document meeting and develop a programme ofeducation on safety



Inputs Individual Safety meeting report

Controls

Step 1 Assess outcomes from staff meeting to develop asafety programme for delivery to employees/staff. Useindustry best practise in developing programme.

Outputs Education Safety programmed developed

Activi ty 8 Implement the training programme SupportingDocumentation

Responsibility Service providerInputs Education Safety Training programme

Controls

Step 1 Arrange and deliver training programme to allemployees/staff and implement

Step 2 Monitor training programme success/failure

Step 3 Develop multiple answer tests for attendees to ensurethat all key safety aspects are understood.

Outputs Training programme implemented

Activi ty 9 Review training for effectiveness and ascertainany lessons learnt


Responsibility Service ProviderInputs Outcome of training programme

Controls H&S Management System Outcomes

Step 1 Assess training programme and session feedback

Step 2 Discuss results and establish lessons learnt, developlist of improvements for recommendation for inclusioninto a revised education safety training programme.

Outputs Reviewed training effectiveness

Activi ty 10 Review the lessons learnt and t rend analysis toascertain if procedures / induction to be amended



Inputs List of actions / improvementsControls H&S Management System

Step 1 Agree lessons learnt and any trends.

Step 2 Revised training programme and any consequentialprocedures to be amended. Agree changes andimplement into relevant documentation and prepare tosubmit to KAUST for approval.

Outputs Full review carried out on programmes/proceduresand recommendation incorporated.


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Activi ty 11 Not ify KAUST of changes to procedures orinduction



Inputs Revised Induction programme / relevant procedures Revised Inductionprogramme /relevantprocedures

Controls H&S Management systems

Step 1 Prepare and notify KAUST of proposed changes toprocedures / induction training, detail reason forchanges and support with relevant documentation.

Outputs KAUST notified of changes to procedures/inductions

Activi ty 12 Consider revised procedures or inductions forapproval



Inputs Revised Induction programme / relevant procedures Revised Inductionprogramme /relevantprocedures

Controls

Step 1 Carry out review of revised documentation andrecommend amendments if appropriate

Step 2 Changes to procedures/inductions approved. Forwardto SP for implementation

Outputs Revised documents /induction for implementation

Activi ty 13 Revise procedures and /or induction andimplement



Inputs Revised documents/induction for implementation

Controls

Step 1 Develop delivery plan as appropriate and implementnew programme/procedures/induction.

Outputs New induction and procedure documentsimplemented – End procedure


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7. Records

The following records are to be held as an outcome of this procedure:

Record Name Responsibi lity LocationRetention

Period

Unsafe behaviour report Service ProviderMain Filingsystem

Indefinitely

Revised induction /procedures

Service ProviderMain FilingSystem

Indefinitely


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DOCUMENT CONTROL SHEET

Revision Version Date Originator Approver Descripti on

0 1 Feb 25th 2008 DD SB Stage 1

0 2 March 16th 2008 DD SB Stage 2

0 3 April 17th 2008 SB JC Stage 3

1 0 April 29th 2008 SB SR Final

1 1 May 8th 2008 JC SB After DD issued

VERIFICATION

Approved for issue

………………………………………………….

Job Manager

Date ………………………………..