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Page 1: Karya Technologies Provides Microsoft Dynamics Services AX At Affordable Cost

© KARYA Technologies Inc.

Services For

AX

Page 2: Karya Technologies Provides Microsoft Dynamics Services AX At Affordable Cost

© KARYA Technologies Inc. 2

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

Page 3: Karya Technologies Provides Microsoft Dynamics Services AX At Affordable Cost

© KARYA Technologies Inc. 3

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

Page 4: Karya Technologies Provides Microsoft Dynamics Services AX At Affordable Cost

© KARYA Technologies Inc. 4

About Us

Able Leadership

Resourceful & Focused Viable & Sustainable

• Provider of High-Quality Cost Effective Enterprise Solutions which includes

o Business Management Softwareo Technology Solutionso Information Management Solutionso Digital Transformation Solutions o Software Quality Assuranceo Infrastructure Services

• Current Headcount of 500. o 350 – RDD Center o 150 – Dispersed globally

• Headquartered in PA, USA with Research, Development & Delivery (RDD) center in India

• Established in 2007 by Bala Balasubramanian Group CEO

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History & Evolution

Strong Technology Foundation

Functional / Business / Domain Expertise

Project Management Skills

Balanced Multi-dimensional Growth

2007 2008 2009 2010 2011 2012 2014 2015

Mobile Platform Development &

Enterprise Mobility Services

Microsoft Dynamics Practice

Microsoft Technology Solutions

.NET Framework, SharePoint, SQL Server,

MSBI, BizTalk

Infrastructure with Cloud

Enterprise Information

Management

Open Source Technology

Web Applications

Social Media Integration

Oracle Platform Technology Solutions

Quality Assurance

Big Data

More ERPs, CRMs

Internet of Things

CMMI Action Plan

Technical Expertise

Functional Skills

Business Analysis

Industry Vertical SMEs

Technical Writing

Project Management

Infrastructure with Cloud

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Our Core Values

High Performance Service Organization

Page 7: Karya Technologies Provides Microsoft Dynamics Services AX At Affordable Cost

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Lines of Business

Enterprise Solutions

Business Solutions

• Salesforce

Technology Solutions

• Digital Transformation (Web Application, Mobile Application, IoT)

• Open Source (PLs/ Frameworks, CMS DMS, Web Servers BI)

Data Solutions

• EAI

• MDM

• Data Governance

• DW/BI

Quality Solutions

• Configuration Management & Orchestrations

• Cloud Testing

• Mobile Testing

• Security Assurance

• Test Automations

• Managed Testing Services

Infrastructure Services

• Cloud Migrations & Virtualizations

• Hardware, OS, Network, Storage, Firewalls• Microsoft Dynamics

Suite (AX, NAV, GP, CRM)

• Microsoft (Database, MSBI, SharePoint, Core .NET, BizTalk)

• Microsoft BI

• Oracle E-Business Suite

• Oracle(Database, OBIEE, Fusion Middleware, Exadata, Web Center)

• Oracle BI

Microsoft Platform Services

Oracle Platform Services

• Devops

Options • Ad-hoc support • Managed Services

• Data Center Management

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Our PeopleKARYA Technologies

Group Chairman / Group CEO (USA)/CFO

CEO India / VP Global Services

Digital Solutions150

Microsoft Practice 173

Dynamics

Oracle Practice 65

Microsoft Resource Pool Oracle Resource PoolDatabase 12

EBS 10

Fusion Middleware 10

PL/SQL 09

OBIEE 07

Core Java 12

NetSuite 05

Data Solutions

Data Solutions Resource PoolDB AdministratorsData Architects/ ModelersETL DevelopersReport DevelopersAnalytics DevelopersDW/BI ArchitectsIntegration ExpertsMDM SpecialistsData Governance Consultants

100609200605050504

70

Digital Solution Resource Pool

Web Application Developers

Mobile Application Developers

UI/UX Designers 10

Java 15.NET 13

iOS 18Android 25Windows 15Hybrid 40IoT Application Developers 14

Infrastructure Including Cloud 30Quality Assurance 40 DevOps 08

Delivery Manage-ment Group 72

Delivery Manage-ment Resource PoolDelivery Managers

08

Delivery Coordinators

18

Business Analysts

25

Industry Vertical SMEs

14

Technical Writers 07

Chief Architect (CTO) Global Delivery Head HR, Admin, Finance (GM)Marketing (CMO)

NAV

Epicor

16

06CRM 12

AX 50

GP 12

SharePointSQL Server & MSBICore .NET DevelopersBizTalk

18243203

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Global Footprints

KARYA’s Headquarters

Research Development & Delivery Center

Global Clients

63 Clients

75% - End users

25% - ISVs & VARs

18 Countries 10 Industry Verticals

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Some of our Esteemed Clients

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Partnering With Technology Leaders

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Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

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Our Service Offerings

24×7×365 Production Support

KARYA offers end-to-end services to your entire AX Ecosystem

Advisory Solution Delivery

• Implementation/Upgrade• Infrastructure Setup• Installation, Configuration• Data Migration

• Development & Integration

• Recovering Failing Projects

• Quality Assurance

• Training

• Entire AX Ecosystem Support

• Scope: Technical & Functional • Duration: Post Go-Live & Stable State• Types: Level 1, Level 2, Level 3

• Environment Monitoring

• Failure Recovery

• Security/Access Support

• AX Functionality Support

• Patches & Service Packs

• Performance Tuning (Reactive)

2012 2009 4.0

• Assessments & Recommendations• Fit Gap Analysis• Configuration, Customizations,

Localization, BI & Integration• Advanced Technology &

Automation• Performance & Security

• Architecture, Planning & Roadmap• Infrastructure Plan• Implementation/Upgrade Plan• Failover & Disaster Recovery

AX Application

SQL Server

SharePoint

Business Intelligence

Integrations

Add-ons

Infrastructure

AX Ecosystem

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Our Core Competency – Microsoft Dynamics AX

Competency Dynamics AX Dynamics NAV Dynamics GP Dynamics SL Dynamics CRM

Overall• Certified Solutions

Architects, Technical and Functional Consultants

• Certified Solutions Architects, Technical and Functional Consultants

• Certified Solutions Architects, Technical and Functional Consultants

• Certified Solutions Architects, Technical and Functional Consultants

• Certified Solutions Architect, Technical and Functional Consultants

• Financial Management• Human Capital Management• Production• Supply Chain Management • Procurement and Sourcing • Retail • Project Management and

Accounting • Sales and Marketing (CRM) • Service Management • Business Intelligence

Functional

• Financial Management• Supply Chain Management• Manufacturing• Project Management• Sales, Marketing, Service• Business Intelligence

• Financials • Human Resources • Supply Chain • Manufacturing • Project Management • Field Service • BI & Reporting

• Financials • Payroll• Supply Chain • Manufacturing • Project Management • Field Service • BI & Reporting

• Sales• Marketing• Customer Service• Social• Mobile• Online

Technical

• X++, .NET , Morphx• MSBI SSIS, SSRS, SSAS• Enterprise Portal• Management Reporter• AX Version- 3.0, 4.0, 2009,

2012 R3, Retail POS

• C/SIDE Development • SSIS, SSRS, SSAS• LS Retail NAV• NAV Version- 3.0, 4.0, 5.0,

NAV 2009 R2, 2013, 2015

• FRx • Dexterity development,

Dexterity Report Writer, Modifier, Crystal Reports

• Enterprise Portal • GP Version- 7.5, 8.0, 9.0 &

10.0, 2010, 2013, 2015 R2

• VB/VBA• Enterprise Portal• SL Version- 7.0 (2011)• Business Analytics

• .NET • Version- 4.0 ,2011, 2013

Hosting • Azure, Private Cloud and On premise

• Azure, Private Cloud and On premise

• Azure, Private Cloud and On premise

• Azure, Private Cloud and On premise

• Azure, Private Cloud and On premise

Integration

• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software

• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software

• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software

• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software

• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software

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Sure Step Methodology

We Enforce Methodology in all Phases

15

Mitigates Risks Improves Consistency & Predictability Increase Agility Scope, Timeline &

Quality Assured Conformity

Comprehensive Methodology Tool, Templates & Good Practices AX, NAV, GP, CRM & SL

Sales Delivery Operations

Diagnostic Analysis Design Development Deployment Operations

Thoroughness Requirement Analysis Fit Gap Analysis

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Microsoft Dynamics License Resale

• New Licenses• BREP Renewals

• We help in getting new Licenses and BREP Renewals at Sizeable Discounts• We have the legitimacy to Raise/Resolve Support Tickets with Microsoft (on your behalf)• We help Educate/Try out/Productionalize – Periodic releases by Microsoft

• New feature packs• Patches• Documents

• We make Migration to/Addition of new Microsoft Dynamics products easier with our Process & License assistance

Why KARYA for Microsoft Dynamics Licenses?

LICENSES/HOSTING

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Operations, Maintenance & Support

Objective• Post go-live Stabilization• Stable State Maintenance & Support• Proactive & Reactive

• Environment Monitoring• Security Admin – User Role and Privileges• Troubleshooting• Failure Recovery• Bug Fix related Development

• Core AX – X++• Integration - .NET, Web Services, EDI• MSBI - SSIS, SSRS, SSAS

• Proactive Maintenance• SP, Patches, Hotfix

• Performance Tuning • Health Check and Diagnostics• Non Production Env Mgmt• Vendor Liaising• Deployment

• AX Application• SQL Server• Hardware & OS• Network

Multi-Channel Multi-Level 24×7×365

Technical Support

• Functional Setups/Configurations• Troubleshoot & Fix• Data Analysis & Reconciliation• Month End/Year End Closures• EU Functional Support

• How to Use it• Comprehensive Training

• Testing Support

Functional Support

24×7×365 PRODUCTION SUPPORT

• Financial Management• Human Capital Management• Production• Supply Chain Management • Procurement and Sourcing • Retail • Project Management and Accounting • Sales and Marketing (CRM) • Service Management• Business Intelligence

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Operations, Maintenance & Support24×7×365 PRODUCTION SUPPORT

* Support requests are limited to product support, any new developments/enhancements will be addressed as project requests** Key Influencing Factors – 1. Amount of Customization 2. Data Volume 3. Industry Vertical

Technical support*

Development Total hours per monthFunctional supportAdministration

• Bug and break fix failure

• Recovery and minor developments Core AX, Integration BI

• Module, configuration, training, Data reconcillation, monthly/yearly closing

• Security – User role and privileges

• Environmental monitoring• Proactive and reactive • Maintenance (SP, Patches and

hot fixes), DB and other Microsoft Technology Support

Typical activities

167 (45%) 361119 (35%)83 (20%)3 to 6** months post go live stabilization hours (percentage)

86 (50%) 17128 (20%)57 (30%)Stable state hours (percentage)

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Implementation & Upgrade

New Implementations• From any ERP/no ERP to Dynamics AX

• Single Instance/Single Domain, Single Instance/Multi Domain

• Global Rollouts

Failing ERP Project Recovery & StabilizationHigh Availability and Cloud Based Environment• Dynamics AX, SQL Server and SharePoint

Upgrades• Upgrade to latest version AX 2012 R3  from any prior versions

• Upgrade of Customizations, Add-on Solutions

• With or without code optimization

Data Migration• New Set-up/Migration of Master , Transaction and Opening Balances

SOLUTION DELIVERY

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Implementation Services - Two Phase ApproachMode of engagementTask Pricing

Fit Gap Analysis• Customization to Carry & Ignore• New Requirement Development• Industry Vertical Add-on Recommendation

T&M

Scope Definition T&M

Deliverable

Comprehensive study of existing business system• Infrastructure & Architecture• Setup, configuration• Development environment• Reporting, Data warehousing and Business

Intelligence• All External and Internal Interfaces

T&M • Mutually Approved Detailed Approach Document with Project plan

Implementation of the Project Plan• Execution• Control

T&M with Estimates

• Implementation & Go-Live• Training• 15 day Go-Live support• Extended AMC

1st phase

2nd phase

Hybrid

SOLUTION DELIVERY

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Development (Customizations & Enhancements)

First Phase Second Phase

• Core AX Application• Integration• Reporting and BI• Add-Ons

Project Plan Testing DeploymentDevelopmentRequirement Gathering/ FDD

Maintenance

SOLUTION DELIVERY

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FTPWeb Services

Messaging

ETL, EAI

• Portals• Commerce Solutions• Mobility

• SharePoint• MS Office• CRM• Quote/Order

Management Systems• Payroll• Other LOB Systems…

• EDI• Vendors/Customers• Statutory/Compliance• Other Third Parties

Enterprise Integration (New & Enhancements)SOLUTION DELIVERY

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Microsoft Business IntelligenceFeatures• Self-Service• Visualization• Mobile Devices• Cloud Orchestrations

Flat FilesFlat Files

EPMBusiness

Intelligence/ Analytics

ODS

Data Warehouse

OLAP Cube Dashboards

BI Portals

Data Sources IntegrationBatch (ETL) Real-time (EAI)

Data Warehouse Reporting & Analytics Reports, KPI Dashboards and Score Cards

Microsoft ESB

Objectives• Operational Efficiency• Sales & Marketing Effectiveness• Financial Analytics• Web Analytics

SOLUTION DELIVERY

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Training Services

Curriculum Structuring

Content Sourcing & Development

Training Delivery

Training Need Analysis Assessments

Our Approach – Custom Training

• Product Functionality Focused Training• Role-based Training

• Train the Trainer

• End User Training – Business and

Technology

• On-Job Training

• Product Functionality Focused Training

• Greatly Enhances Productivity• Real-time Hands-on• Certified/Experienced Trainers

Types of Trainings Key Benefits

SOLUTION DELIVERY

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Our Approach

Advisory Services

Our Current Engagements

Analyze the Situation

Identify the Problem

Shortlist Solution Options

Evaluate Options with Working Prototypes

Recommend Best Solution

Methodology

Doc

umen

tatio

n

Detail O

rientation

Justification

• Assessments & Recommendations• Fit Gap Analysis• Configuration, Customizations,

Localization, BI & Integration• Advanced Technology & Automation –

Mobile Devices, Barcode, RFID & Mobile Devices, Beacons

• Performance & Security

• Architecture, Planning & Roadmap• Infrastructure Plan• Implementation/Upgrade Plan• Failover & Disaster Recovery

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KARYA’s Industry Verticalization

Industries We Serve

7% 2%

21%

51%

13%

7%

Agriculture Food & Forestry

Health care

Manufacturing

Services

Supply Chain Management

Utilities

ADVISORY

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KARYA’s Industry Verticalization (Contd…)

Agriculture Food & Forestry• Dairy Products• Food & Beverage• Poultry• Wood Processing Ship Building

Health Care• Hospital• Pharmaceuticals

Utilities• Natural gas• Electricity• Telephone• Water

Services• Automotive• Carpentry• Education• Engineering- Construction/

Electrical/Electronics• Equipment Rental• Financial Services• Hotel/ Hospitality• Information Technology• Management Consultancy• Packaging• Professional Services• Thermal Solutions• Travel

Manufacturing• Discrete Automotive• Discrete Medical devices• Process• Process - Building Materials• Process Cement• Process Chemicals• Process Metal Finishing• Process Paper• Process Pharmaceuticals• Process Plastics

Supply Chain Management• Logistics/Distribution/ Transportation• Retail• Trading / Export/Import• Trading Apparel• Warehouse and Inventory Management• Whole Sale

ADVISORY

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Add-ons

To Enhance Automation & Productivity To bring Last Mile FunctionalitiesBuy or Build ? Either way KARYA can help !!!Technology Add-ons

ADVISORY

Horizontal Add-ons Vertical Add-ons• Automation – BPA, BPM, WFM,

Replication• Collaboration – Portals, e-Mailers,

SMS, Document Management System

• Integration – Mobility, EDI, e-commerce

• Can be Horizontal or Vertical

• Administration/Facilities• Corporate Finance• Enterprise Asset Management• General • Human Capital Management

(HCM) – Staffing• Supply Chain Management

(SCM)

Micro Vertical & Last Mile Functionalities• Agriculture• BFSI• Education• Food and Beverage• Fashion• Hospitality• Healthcare and Pharmaceuticals• Manufacturing – Discrete• Manufacturing – Process• Media and Entertainment• Services• Retail

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Specialized Services for ISVs & VARs

ISVs VARs Key Benefits

• Pre-sales Support (RFP, POC, Documentation)

• Product/Add-on Development• Core Functionality • BI • Integration • Adv. Tech Features – Mobility ,

RFID, Bar Code• White Labelled Implementation

Services• White Labelled Product/Production

Support• Resell

• White Labelled Services• Pre-sales Support (RFP, POC,

Documentation)• Implementation & Upgrade• Development • Integration• Business Intelligence• Consulting & Training• 24×7×365 Operations,

Maintenance & Production Support

• Add-ons• Infrastructure with Cloud• Hosting Services

• Resources• Scalability of Resources –

Demand Based• Dedicated if required

• White Labelling• Cloud & Hosting Services• Confidentiality of IP• Favourable Pricing

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Mobile Enabling Dynamics AX

Mobile Enabling

Dynamics AX

Time & Expenses

Retail POS

Field services

CRM

Inventory, Warehouse

and Logistics

Business Intelligence(BI)

Manufacturing Management

HR Management

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Our Technology

Microsoft

Mobile

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Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

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Engagement

How we do it ?

Process

Documents Executed

Delivery Mechanism with Tool

Knowledge Transfer

Types of Engagement

Overall Process

Collaboration – Mode, Timings

Modes of Engagement

People & Logistics

Pricing

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Types of Engagement

Types

Opted During

Support Requests (Mostly)

Project Requests (Occasionally)

We Support you for the Hours Purchased

• You Purchase certain hours, We agree scope and serve you for the hours

• 24×7×365 Production Support

• Can be used for Development Projects as well

Resource Requests

We Offer Resources

• You request certain skillset

• You manage Our resources as your team

License Requests

We help Procure Licenses

Project Requests

We Undertake Projects

• You can assign us end-to-end projects

• Can be Infrastructure, Analysis, Design, Development and Quality Assurance

• We help you purchase Microsoft, Oracle and other third-party licenses

• Cloud and other Hosting spaces

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Overall Process

Document Execution & Engagement Kick-offSign MSA, SOW, SLAFormal kick off meeting

Designate KARYA/Client POCs

Establish Client ConnectivityVPN & Preferred Access Tools

Setup Client in KDMS

Knowledge TransferOn all aspects to our senior Functional & Technical

Consultants

Engage, Execute & DeliverAnalyze, Design, Develop, Deploy, Test,

Maintain

CollaborateContinuous Meetings, Reporting and KDMS

• High Degree of Resource Scalability• Much Faster Resolution• All Technical, Functional, Administration and

Industry Vertical experts under one roof• Judicious combination of People, Processes &

Tools

Highlights of our Engagement Process

One

-tim

e Ta

sks

Rec

urrin

g Ta

sks

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Documents Executed

Default SLAMaster Service Agreement

SOW

SLA

Mutual Signing of KARYA’s MSA with Default SLA

Mutual signing of the first SOW along with SLA and Engagement Kick-Off

Mutual signing of additional SOWs for subsequent projects during the course of time

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Knowledge Transfer

Identify Systems Relevant to KARYA’s Scope

Gain Access to the Relevant Systems

Document Findings and Review with Client

360o Technical Analysis

360o Functional Analysis

Inventory the Client’s Enterprise System

Socialize within our Delivery/Support Team

From KARYA to ClientApproach

Objective

Understand • As-Is Scenario• Current Pain Points Document• To Fill Gaps• To Educate KARYA Support Teams

Scope

• Depends on Scope of SOW• Comprehensive or Targeted• Core Application • Add-ons or Legacy Systems (if any)

Method• Use Senior Consultants and Developers• Run Scripts, Inspect Logs• Review

• Processes• Documentations• Code Base

• Conduct Client Interviews

From Client to KARYA

Project Requests

• Design Documents – Functional & Technical• User Adoption Training & Documentation• Best Practices Documents

Support Request

• Requests Knowledge Base – Issues & Resolutions

• Operational Statistics

• User Instructions

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Delivery Mechanism with Tool

`

What is a Request? – One of the Four from the Client• Project Requests (PR) Such as

• Analysis Design - FRD, BRD, FDD, TDD• Application Development – Core AX, Reporting/BI, Integration• Implementation & Upgrade• System Architecture• Tool Assessments/Selections• Documentations

• Support Requests (SR) Such as• 24×7×365 Operations, Maintenance and Prod Support

• Hardware, Software, Network, DB and AX• Failure Recovery, Break Fix• Security and Access related• Infrastructure and Sys Admin Tasks • How Stuff works

• Resource Requests (RR) Such as• Admins – SQL Server, AX• Developers – AX, MSBI• Project Managers and Business Analysts

• License Requests (LR) Such as• Microsoft Dynamics Licenses• Other Microsoft Product Licenses• Third-party Products Licenses• Web/Cloud Hosting Services

Request Management

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Delivery Mechanism with Tool (Contd…)

`

Request Pipeline

New PipelineRequest gets created,

categorized and approved

Execution PipelineRequest gets worked on

Client UAT PipelineRequest undergoes Client

UAT

Billing PipelineRequest gets Invoiced

Request HistoryRequest gets Archived

`

Advantages of using KDMS

• Strongly SLA driven

• Alerts and Workflows at right stages

• Works well for Project, Support Requests &

Advisory Requests

• Handles Traditional & Agile Methodologies

• Complete Visibility

• Cloud-hosted and Web-based Solution

• Accessible Anytime Anywhere

• Real-time status updates on Requests

• Placeholder for relevant SDLC Documents

• Knowledge base that stores/grows – Issues &

Solutions

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Collaboration – Mode

Chat

• Ability to adapt to any Client Mode of Messaging System

• Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me

Status Reporting• Sharing Project Artefacts Plans, Estimates,

Strategy and Roadmaps• Send Meeting Requests

Client System Access/Connectivity

• Static IP• Virtual Private Network (VPN)

• Cloud (DropBox)• Common Source Controls (BitBucket)

Day-to-day Task/ Activity

• Adapt to the clients existing Test Management, Bug Tracking, Task Management Tools / Usage of Common tools

• Propose a new model after POC• Usage of KARYA’s in-house tool (KDMS)

E-mail

Status updates• Daily, Weekly, Monthly, Quarterly and Annual

Status Reports Sharing, Project Artefacts Plans, Estimates, Strategy & Roadmaps

Exclusive Mail group• Access only to Client and KARYA members• Send Meeting Requests

Conferencing

• Ability to adapt to any Client Mode of Conferencing

• Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me

Modes of Conferencing• Voice Conferencing • Web Conferencing • Video Conferencing

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Collaboration – Timings

• Project Requests will be handled in our Business Hours with 2 to 3 hours of collaboration in client’s Business Hours. • Support Requests will be fulfilled on 24×7×365 basis.

KARYAs Standard Business Hours

Sydney,Australia

Tokyo,Japan

Indian Standard Time

Dubai, UAE

Frankfurt, Germany

London,UK

NewYork, US

Los Angeles, US

2:00 PM 1:00 PM 9:30 AM 8:00 AM 6:00 AM 5:00 AM 12:00 AM 9:00 PM

2:30 PM 1:30 PM 10:00 AM 8:30 AM 6:30 AM 5:30 AM 12:30 AM 9:30 PM

3:00 PM 2:00 PM 10:30 AM 9:00 AM 7:00 AM 6:00 AM 1:00 AM 10:00 PM

3:30 PM 2:30 PM 11:00 AM 9:30 AM 7:30 AM 6:30 AM 1:30 AM 10:30 PM

4:00 PM 3:00 PM 11:30 AM 10:00 AM 8:00 AM 7:00 AM 2:00 AM 11:00 PM

4:30 PM 3:30 PM 12:00 PM 10:30 AM 8:30 AM 7:30 AM 2:30 AM 11:30 PM

5:00 PM 4:00 PM 12:30 PM 11:00 AM 9:00 AM 8:00 AM 3:00 AM 12:00 AM

5:30 PM 4:30 PM 1:00 PM 11:30 AM 9:30 AM 8:30 AM 3:30 AM 12:30 AM

6:00 PM 5:00 PM 1:30 PM 12:00 PM 10:00 AM 9:00 AM 4:00 AM 1:00 AM

6:30 PM 5:30 PM 2:00 PM 12:30 PM 10:30 AM 9:30 AM 4:30 AM 1:30 AM

7:00 PM 6:00 PM 2:30 PM 1:00 PM 11:00 AM 10:00 AM 5:00 AM 2:00 AM

7:30 PM 6:30 PM 3:00 PM 1:30 PM 11:30 AM 10:30 AM 5:30 AM 2:30 AM

8:00 PM 7:00 PM 3:30 PM 2:00 PM 12:00 PM 11:00 AM 6:00 AM 3:00 AM

8:30 PM 7:30 PM 4:00 PM 2:30 PM 12:30 PM 11:30 AM 6:30 AM 3:30 AM

9:00 PM 8:00 PM 4:30 PM 3:00 PM 1:00 PM 12:00 PM 7:00 AM 4:00 AM

9:30 PM 8:30 PM 5:00 PM 3:30 PM 1:30 PM 12:30 PM 7:30 AM 4:30 AM

10:00 PM 9:00 PM 5:30 PM 4:00 PM 2:00 PM 1:00 PM 8:00 AM 5:00 AM

10:30 PM 9:30 PM 6:00 PM 4:30 PM 2:30 PM 1:30 PM 8:30 AM 5:30 AM

11:00 PM 10:00 PM 6:30 PM 5:00 PM 3:00 PM 2:00 PM 9:00 AM 6:00 AM

11:30 PM 10:30 PM 7:00 PM 5:30 PM 3:30 PM 2:30 PM 9:30 AM 6:30 AM

12:00 AM 11:00 PM 7:30 PM 6:00 PM 4:00 PM 3:00 PM 10:00 AM 7:00 AM

Timings

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Modes of Engagement – People & Logistics

* Need based Travel

Use Cases KARYA’s Site

• 24×7×365 Operations, Maintenance & Production Support

• Development Projects• Infrastructure Services

Project Manager (POC)Resource Pool:• Solution Architect• Functional Consultants• Technical Consultants• Technical Writers• QA/QC

Modes

Mode 1

Mode 2

Fully Remote (to the Client)

Client Site

• None

• Implementation Projects• Comprehensive Industry

Vertical Add-ons• Training

Project Manager (POC)Resource Pool:• Solution Architect• Functional Consultants• Technical Consultants• Technical Writers• QA/QC

Hybrid

Mode of Engagement

• Project Manager (POC)• Solution Architects*• Sr. Functional

Consultants*• Sr. Technical

Consultants*• Industry Vertical SMEs*

Resource Location

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Pricing

Option1 Pay as You Use

Option 2 Flexible Monthly Packages

Option 3Dedicated Resources

$28.00

$30.00

$32.00

$34.00

$36.00

$38.00

$40.00

$42.00 $41

$11,100/Month for 300 Hours Service@ USD

37/Hour

$5,177/Month/Re-source @ USD

31/Hour

KARYA Technologies Provides three different Pricing Options to choose from

Unit Hourly Rate

Most VARs and ISVs opt this through out

End Users Clients prefer this typically during Evaluation Period

Opted during Maintenance and Support Phase

Opted for Long Term Partnerships

Project/Task Based

Resource Based

All Prices Quoted are for Remote Service only – Onsite Prices vary

Option 2: Flexible Monthly Packages• Commitment to Monthly Hours – 100, 200, 300• No Commitment to Resources• The Current Graph reflects a 300 Hour

Monthly Package at USD 11,100/Month

Option 3: Dedicated Resource• 6+ Months Commitment to Resources –

1,2,3….• The Current Graph reflects

5 resources commitment for at least 6 Months at USD 5,177/Resource/ Month

Option 1: Pay as You Use• No Commitment to Resources• No Commitment to Hours

Benefits of Our ModelMore the Commitment Lesser the Unit Hourly Rates and hence the Total Cost• No Commitment at all at a slight Premium• Flexible Monthly Packages in Option 2• Dedicated Resources in Option 3

KARYA Technologies Pricing Model

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Pricing (Contd…)

Option 2: Flexible Monthly Packages

Monthly Billing Amount, USDMonthly Hours*

Basis Hourly Rate, USD

100 4,000 40

200 7,600 38

300 11,100 37

* Hours cannot be carry forwarded

Option 3: Your Office @ KARYA

Monthly Billing Amount in USD (Per Resource)

No of Resources Committed*

Basis Hourly Rate in USD (Per Resource)

1 5,833 35

3 5,500 33

5 5,167 31* Resources must be committed for at least 6 months

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Features of Our Model

Facilities• State-of-the-art closed IT Facility in Country’s Premier

IT Park• Security Surveillance & Monitoring

Network, Bandwidth & Security• 3 Dedicated Communication Lines to USA ( Skype

Business Conferencing)• Recovery time of 5 Minutes or less DR• Power Backup for 3 Days• Enterprise grade SONIC firewall SecurityHardware

• State-of-the-art Employee Laptops (i5 and i7)• SAN storage TFS & Git Hardware• Two Data Centers (Development Sandboxes and

dedicated production hosting)• Dedicated Network for Cisco VPN Fortinet (Global

Clients) Hardware & Software

Communication• Secured Wi-Fi for Employees• Lync-enabled Conference Rooms with Video

Conferencing Facility• Dedicated tunnel line for USA• Hi-Speed lines for other regions

Resources• Highly Experienced/Competent Resources• Thoroughly Screened/Background Checked• Trainings to improve Productivity• Motivation & Employee Welfare Measures

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Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

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ValueEfficiency (Time, Cost, Quality)

Client Focus SLA Compliance & Professionalism

Global Delivery ModelAgile, Responsive & Communicative

Competency (Skills, Experience & Complex Problem Solvers)Architects, Administrators, Developers, Business Analysts, Project Managers, SMEsAX Solution Architects, AX Administrators, Functional & Technical Consultants

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Why KARYA Technologies?

Comprehensiveness (Depth & Breadth of Services)Advisory, Delivery & 24x7 Production Support Services forArchitecture, Infrastructure, Application Design, Development, Integration & QA

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Beyond Basics

Performance Tuning

Add-ons Micro Vertical & Last Mile FunctionalityProductivity & Automation

Mobility Solutions

IntegrationCommerce SolutionsSharePointOther LOB Systems

Enhanced Business Intelligence

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QUESTIONS

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Dynamics AX Version Landscape

For More Information on Support Lifecycle: http://support.microsoft.com/lifecycle/search/Default.aspx?sort=PN&alpha=Dynamics%20AX

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Most Stable Version: December 2012• Microsoft Dynamics AX 2012 R2 Cumulative Update 7 (CU7 released on Nov 2013)Recently Released Version: April 2014 • Microsoft Dynamics AX 2012 R3 Cumulative Update 8 (CU8 released on Nov 2014)Expected in Mid 2015• Microsoft Dynamics AX 7.0 – Code Name: Rainier

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Older Versions

Mainstream Support End DateProduct

Extended Support End Date

AX 4 SP1 10/13/2009 10/13/2009AX 4 SP2 10/11/2011 10/11/2016AX 2009 (RTM) 1/11/2011 1/1/2011

AX 2012 (RTM) 10/9/2018 10/12/2021

AX 2012 R3 10/9/2018 10/12/2021AX 2012 R2 10/9/2018 10/12/2021

AX 2009 SP1 4/4/2015 10/9/2018

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What’s New in Rainier?

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Expected New Features

• Will be available as Infrastructure as a Service (IaaS)

• Microsoft Azure

• SQL Azure’s DaaS (Data as a Service)

• Next Generation User Interface (Browser-based)

• New “Workspace” through browsers which are platform independent,

replacing the current windows based Client

• Improved user experience based on HTML5 Technology

• Support for Development Tasks through Visual Studio (IDE

replacement for MorphX)