k-commerce onno w. purbo [email protected]. outline filosofy-nya platform knowledge commerce
TRANSCRIPT
K-commerce
Onno W. [email protected]
Outline Filosofy-nya Platform Knowledge Commerce
Asumsi Dasar Internet OK .. E-mail OK .. Web akses OK ..
Internet Pendidikan Indonesia ~ 200 PTS / PTN ~ 300 SMK
Target tahun 2000 ~ 750 SMK Program SMU 2000
Filosofy
What is Knowledge? Data Informasi Knowledge (Pengetahuan) Wisdom
What is Knowledge?
Datais a set of discrete, objective facts about events
Informationis data that makes a difference…
I.e. it is meant to change the way the receiver perceives something,
to have an impact on his judgement and behavior.
For informationto become
knowledge, human beings must really do
all the work
Gre
ater
Val
ue
Transaksi di e-commerce Transaksi informasi Transaksi uang Transaksi barang Transaksi pengetahuan / jasa
What is Knowledge?
Information Data + Context
Knowledge Information + Experience
What is Knowledge? Building block of a modern
organization. Knowledge is Perishable. Becomes
Obsolete Quickly. Always changing. Renewing is key
to competitive advantages. Knowledge = Power. Share it and it
will multiply.
Tujuan .. Knowledge Producer. Share Knowledge & Resources.
Filosofi Dasar Rizki & pahala – sesuai dengan
amal & ibadah. Dunia elektronik mengeffisienkan
amal & ibadah untuk orang banyak.
Contoh Knowledge Platform
Support Technology Knowledge Management
Enabling Knowledge Management
Browser, Mailbox UI
Distribution
Processing/Intelligence
Transport
Data
Publish, Push, Broadcast
Search/Retrieve, Agent, Information Mining, Filters, Collaboration
Messaging, Middleware, Workflow, WWW/Internet, GroupWare,
Document Repository, DBMS, Data Warehouse, Legacy,
Internet, Extranet
File Load In
Spreadsheets
Word processingdocuments
Presentations
Video
Audio
Voice mail
File servers
UNIX
Dri
vers
Applications (Java, CORBA, PL/SQL)
Windows clients
Web browsers
E-mail clients
FTP clientsFTP
Library Network http://www.lib.itb.ac.id/isis http://digital.lib.itb.ac.id/ [email protected] [email protected]
Digital Library http://digital.lib.itb.ac.id [email protected] [email protected]
System
CatalogAbstract
TextAudioVideo
Digital Libraryserver
Digital Libraryserver
Librarian Team
MetadataFull text &resources
INTERNET/INTRANETINTERNET/INTRANET
Colection
CD-ROM
AdministionDatabase
CollectionTransactionMemberUser
Pemakai
Services:•Catalog; searching...•Information; searching...•Education; self learning, editing...•Communication; email, bulletin...•Transaction; request, borrow...
Digital LibraryDigital Library
Inter LibraryNetwork
Institution (Intern)
CDS/ISIS
Process ElementData
CatalogAbstract
Entry CDS/ISIS
Full resources:TextAudioVideo
Full resources:TextAudioVideo
EntryRepository/Directory of digitaldata
Turn it into digital
Metadata
OPERATOR
WAIS-ISISRepository
Upload(FTP binary)
OPERATOR
SWISH-Eindexer &
search engine
SWISH-Eindexer &
search engine
WAIS-ISISsearch engineWAIS-ISISsearch engine
DIGITAL LIBRARYSERVER
NonCDS/ISIS
Entry conversionto CDS/ISIS
Txt,xls,dbf,...
APACHE + PHPWeb server
INTERNET/INTRANETINTERNET/INTRANET
Web FarmingMailing List Archiverspider
Archives
ToolsServer Web server (apache) Indexer (Wais/Isis, Harvest,
Swish-E, Dienst,Isite) CGI (YNIS, wwwwais, perl
scripts, PHP, dll) Database (POSTGRESQL,
Mysql, Msql, dll) OS (Unix FreeBSD, Linux) Mail achiving (hypermail,
MhonArc, Procmail)
Client Web Browser (IE,
Netscape) Adobe Acrobat reader
http://sunsite.berkeley.edu/Tools
All Free, can be downloaded from Internet
Tools Digital Library GNU Public License Public Domain (Free!) [email protected]
Implementation
Catalog Map
Catalog Search
Databasescollection
Librarianresponse
Selectdatabase
Search result
CatalogviewOrdering
Mencari Model Sederhana
ProsesIn
put Output
Umpan Balik
Model Sederhana
KnowledgeGeneration Database
Masyarakat /End User
KnowledgeDistribution
Kembangan Model
ProsesInput Output
Reviewer Librarian
Database
Kondisi Ideal
CustomizedAsyncFast
Database
Search
Bcast Data
Conversion& Entry
PowerUser
Kondisi Nyata
Database
Search
Bcast Data
Printed Media
Conversion& Entry
Database
EDIWAIS
Bcast Radio / TV One WaySlowSync
Perantara ke Masyarakat
Media Massa / LSM
Potential knowledgePotential knowledgePotential knowledgePotential knowledgeTacit knowledgeTacit knowledgeTacit knowledgeTacit knowledge Explicit knowledgeExplicit knowledgeExplicit knowledgeExplicit knowledge
The Three Types Of Knowledge
CollaborationCollaboration AnalysisAnalysisContent Mgmt.Content Mgmt.
TrackingTracking
Search and deliverySearch and delivery
PeoplePeople
PeoplePeople InformationInformation
PeoplePeople
DataData
PeoplePeople
Path TowardsKnowledge Based University Evaluate KM Landscape
Evaluation Areas People Processes & Technology Business Relation Management
KM Landscape
Unaware
RandomInitiation
AcceptanceBuilding
Efficiency
ControlledExperimentation
Adopting forEffectiveness
Focus onGrowth
Leadership
Knowledge Commerce Mempercepat Perputaran
Pengetahuan Memajukan Pengetahuan Percepatan menjadikan Pakar .. Pendidikan Informal
The Platform
What Exactly is Knowledge Management? The process of
Creating Ideas and Identifying / Capturing Evaluating / Rating / Organizing Storing Sharing Distributing / Retrieving Maintaining
a company’s collective expertise
KM Platform Vision
Connecting the right people and the right information through extensions to familiar tools
Organizational Dynamics
CultureCultureCultureCulture
DeployDeployDeployDeploy
PlatformPlatformPlatformPlatform
ProcessProcessProcessProcess
Overcoming Cultural BarriersBarriers
Knowledge is Power Fear of Innovation
Enablers Intangibles
Executive Sponsorship Tangibles
Familiar Technology Rewards, recognition Focus on teams, not individuals
Integrated Enterprise
IntegratedIntegratedKnowledge Knowledge ArchitectureArchitecture
IntegratedIntegratedKnowledge Knowledge ArchitectureArchitecture
Collaboration & Content SystemsCollaboration & Content Systems
EmailEmailSystemsSystems
EmailEmailSystemsSystems
DocumentDocumentLibrary &Library &
AppsApps
DocumentDocumentLibrary &Library &
AppsApps
ExternalExternalRelationshipRelationship
Manuf Manuf SystemSystemManuf Manuf SystemSystem
ERPERPSystemSystem
ERPERPSystemSystem
HRHRDatabaseDatabase
HRHRDatabaseDatabase
Transaction SystemsTransaction Systems
Knowledge WorkersKnowledge WorkersKnowledge WorkersKnowledge WorkersCultureCultureCultureCulture
DeployDeployDeployDeploy
ProcessProcessProcessProcess
PlatformPlatformPlatformPlatform
KM Architecture
Knowledge PortalKnowledge PortalKnowledge PortalKnowledge Portal
Knowledge ToolsKnowledge ToolsKnowledge ToolsKnowledge Tools
Tracking & WorkflowTracking & WorkflowTracking & WorkflowTracking & Workflow
CollaborationCollaborationCollaborationCollaborationAnalysisAnalysisAnalysisAnalysis
Search & DeliverSearch & DeliverSearch & DeliverSearch & Deliver
ContentContentManagementManagement
ContentContentManagementManagement
SystemSystemSystemSystem
KnowledgeKnowledgeServicesServices
KnowledgeKnowledgeServicesServices
KnowledgeKnowledgeClientClient
KnowledgeKnowledgeClientClient
Business Logic Security Replication
Communication Directory Administration
CultureCultureCultureCulture
DeployDeployDeployDeploy
ProcessProcessProcessProcess
PlatformPlatformPlatformPlatform
Solution BlueprintConnectConnectConnectConnect
• Enterprise Enterprise PortalsPortals
• Document and Document and people people searchingsearching
• Rich people Rich people directoriesdirectories
• Enterprise Enterprise PortalsPortals
• Document and Document and people people searchingsearching
• Rich people Rich people directoriesdirectories
• BrowserBrowser• Search and Search and
indexingindexing• DirectoryDirectory• Basic Basic
TaxonomyTaxonomy
• BrowserBrowser• Search and Search and
indexingindexing• DirectoryDirectory• Basic Basic
TaxonomyTaxonomy
CollectCollectCollectCollect
• Relationships Relationships and and communitiescommunities
• VisualizationVisualization• TransformatioTransformatio
nn• Meta dataMeta data
• Relationships Relationships and and communitiescommunities
• VisualizationVisualization• TransformatioTransformatio
nn• Meta dataMeta data
• KM DesktopKM Desktop• Tagging and Tagging and
auto-auto-CategoriesCategories
• PersonalizatioPersonalizationn
• Real-time and Real-time and collaborationcollaboration
• Enhanced Enhanced TaxonomyTaxonomy
• KM DesktopKM Desktop• Tagging and Tagging and
auto-auto-CategoriesCategories
• PersonalizatioPersonalizationn
• Real-time and Real-time and collaborationcollaboration
• Enhanced Enhanced TaxonomyTaxonomy
ActActActAct
• Best practicesBest practices• Intelligent Intelligent
automation automation and trackingand tracking
• Best practicesBest practices• Intelligent Intelligent
automation automation and trackingand tracking
• Tracking and Tracking and analysisanalysis
• WorkflowWorkflow• Automated Automated
Team BuildingTeam Building
• Tracking and Tracking and analysisanalysis
• WorkflowWorkflow• Automated Automated
Team BuildingTeam Building
GrowGrowGrowGrow
• ““The Learning The Learning Organization”Organization”
• Intelligent, Intelligent, learning learning systemsystem
• ““The Learning The Learning Organization”Organization”
• Intelligent, Intelligent, learning learning systemsystem
• Qualities of Qualities of toolstools•IntuitiveIntuitive•ThinkingThinking•Seamless Seamless part of work part of work processprocess
• Qualities of Qualities of toolstools•IntuitiveIntuitive•ThinkingThinking•Seamless Seamless part of work part of work processprocess
Featu
res
Featu
res
Tools
Tools
Summary Knowledge Management –
conceptually challenging. Implement it – is an art. Future in far distance – but doable. Qualified people is the key to it.
Terima Kasih