josé l. gonzález office of minority and multicultural health 625 robert st. n p.o. box 64975 saint...

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José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 [email protected] http://www.health.state.mn.us/ommh/index.htm l

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Page 1: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

José L. González

Office of Minority and Multicultural Health

625 Robert St. N

P.O. Box 64975

Saint Paul, MN 55164-0975

651.201.5818

[email protected]

http://www.health.state.mn.us/ommh/index.html

Page 2: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

The Office of Minority and Multicultural Health

The purpose of the Office of Minority and Multicultural Health is to provide leadership within MDH to strengthen the health and wellness of Minnesota’s communities by engaging populations of color and American Indians in actions essential to eliminate health disparities and achieve health equity.

Lou Fuller

Page 3: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

The Minnesota Department of Health

• Mission: To protect, maintain, and improve the health of all Minnesotans

• MDH Goal: To eliminate health disparities and achieve health equity

• “Minnesota has one of the highest rates of health disparities for populations of color and American Indians in the country, and that is unacceptable.”

Edward P. Ehlinger, MD, MSPH

Commissioner of Health

Page 4: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

WHAT’S NORTH OF LAKE GENEVA, WI?

Page 5: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

Minnesota Population Change: 1990-2010

Racial/Ethnic Group

1990 2000 20101990-2010 Percent Change

African American 94,944 171,731 274,412 189.0

American Indian 49,909 54,967 60,916 22.1

Asian 77,886 143,947 216,390 177.8

Hispanic 53,884 143,382 250,258 364.4

White 4,130,395 4,400,282 4,524,062 9.5

% Non-White 5.6% 10.6% 14.7%

Total Population1 4,375,099 4,919,479 5,303,925 21.2

Source: US Census, the population for Census data is from 100-percent data based on single race categories1 The added value of each population group does not add up to “Total Population” because Hispanic, who can be any race are not counted in the total and because “Some other race alone” and “Two or more races” are not shown.

Page 6: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

Immigrants living in Minnesota, 2010

Racial/Ethnic Group

Foreign-born Population

Percent Foreign-born Population

1990 2010 1990 2010

African American

4,929 76,517 5.2 28.0

American Indian 638 928 1.3 1.6

Asian 76,771 131,824 62.5 62.8

Hispanic 49,664 96,217 16.0 38.8

White 113,039 131,500 1.4 2.9

Source: US Census, Race Alone

Page 7: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

Laws Guarantee Access

Title VI of Civil Rights Act of 1964

“No person in the United States shall, on ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal assistance.”

Minnesota Statutes 1995 (15,441)

“Every state agency that is directly involved in furnishing information or rendering services to the public and that serves a substantial number of nonEnglish-speaking people shall employ enough qualified bilingual persons in public contact positions, or enough interpreters to assist those in these positions to ensure provision of information and services…”

Page 8: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

Cultural Competency Proficiency

Culture influences an individual’s health beliefs, practices, behaviors, and even the outcome of

medical treatments.

What is Cultural Competency Proficiency?“The ability of individuals and systems to respond respectfully and effectively to people of all cultures, in a manner that affirms the worth and preserves the dignity of individuals, families, and communities.”

Why “Proficiency?”1)The learning never stops and it operates on a continuum

2)The learning and teaching should be a two-way process (Integration)

Page 9: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

Bicultural Continuum

*Marilyn Vigil, Eustolio Benavides, Joan Velasquez

Page 10: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

Six Steps TowardsCultural Competence Proficiency

1) Involve patients in their own health care

2) Learn more about culture; starting with our own

3) Speak the language; or use a trained interpreter

4) Ask the right questions and look for answers

5) Pay attention to financial issues

6) Find resources and form partnerships

Page 11: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

A Competent Interpreter

1) Introduces self and explains role

2) Positions self to facilitate communication

3) Accurately and completely relays the message between patient and provider

4) Uses the interpretation mode that best enhances comprehension

5) Reflects the style and vocabulary of the speaker

6) Ensures that the interpreter understands the message to be transmitted

7) Remains neutral

8) Identifies and separates personal beliefs from those of other parties

9) Identifies and corrects own mistakes

10) Addresses culturally based miscommunications when necessary

Page 12: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

An Ethical Interpreter

1) Maintains confidentiality

2) Interprets accurately and completely

3) Maintains impartiality

4) Maintains professional distance

5) Knows own limits

6) Demonstrates professionalism

Page 13: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

The Larger Challenge

More than half of a person’s health is driven by social factors

– Income: each additional $10,000 in an area’s median household income is associated with a full year gain in life expectancy

– Education: Life expectancy is nearly 5 years less for those with the lowest levels of education; compared to those with a high degree of post-secondary education attainment

– Race: Life expectancy in the Twin Cities swings widely from 83 years for Asians to 61.5 years for American Indians

– Neighborhood: Children born into the highest income areas live 8 years longer than those born into our poorest communities

“Revealing socioeconomic factors that influence your health,” supplement to The unequal distribution of health in the Twin Cities. BCBS Foundation of MN/Wilder Foundation, October 2010

Page 14: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us

The Easier Challenge

• Use trained interpreters/cultural brokers

• Use trained Community Health Workers (CHWs), Community Health Representatives (CHRs), Doulas

• From the Community• Take at least one annual training,

seminar, workshop to increase your cultural awareness and to help you be more culturally responsive

• Be Brave

Page 15: José L. González Office of Minority and Multicultural Health 625 Robert St. N P.O. Box 64975 Saint Paul, MN 55164-0975 651.201.5818 jose.gonzalez@state.mn.us