john roberto lifelongfaith associates...build the digital plagorm 6. design a process for assessing...
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JohnRobertoLifelongFaithAssociates
Empathize Define Ideate Prototype Test
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1. ResearchtheTargetAudienceandIden4fyNeeds2. BuildtheFaithForma4onNetworkDesign3. GenerateProgrammingfortheFaithForma4onNetwork
4. DesignaSeasonofFaithForma4onProgramming5. BuildtheDigitalPlaGorm6. DesignaProcessforAssessingandPersonalizingLearning
7. TesttheSeasonalPlanandWebDesign8. LaunchtheFaithForma4onNetwork9. EvaluatetheSeasonofProgramming10. DesigntheNewSeasonofProgramming
¡ Children&Families¡ Teens&Families¡ EmergingAdults:20s-30s¡ YoungAdults:30s-40s¡ Mid-LifeAdults:40s-mid50s¡ MatureAdults:mid50s-70s¡ OlderAdults:75+¡ Families¡ AllAges/Mul4genera4onal
1. LifeStageIssues2. Genera4onalIssues3. Milestones&LifeTransi4ons
4. Ethnic&CulturalNeeds
5. Spiritual&ReligiousNeeds
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1. Reviewtherelevantresearchandeffec4vefaithforma4onprac4cesforyourtargetaudience.
2. Conductfocusgroups&interviews.3. Conductresearchoutinthecommunity.4. Findpa^erns/commonthemesintheresearchfindings.
1. Compiletheresponsesforeachques4onfromalloftheinterviews.§ DigitalVersion§ NewsprintVersion§ Post-ItNoteVersion
2. Reviewtheresponsesforeachques4ontoiden4fyrelatedthemes.Grouptheseitemstogetherbygivingiden4calorsimilaritemsthesamenumberbeginningwith#1.The#1itemshouldhavethemostresponses,the#2itemthesecondmostresponses,andsoon.
3. Nameinonephraseorsentenceeachofthemostmen4onedresponses—themes.Developasummaryreportforeachques4onthatincludesonlythetopprioritythemes.
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SAY What do you hear your target group saying?
DO What actions and
behaviors do you notice in your target group?
THINK What might your target
group be thinking? What does this tell you about
their beliefs/convictions?
FEEL What emotions might your target group be feeling?
Produceasummaryreportoftheobserva4ons,asummaryreportoftheinterviews,andasummaryreportofthefocusgroups¡ Compileonereportofthemajorinsightsfromyourcommunityobserva4ons.
¡ Compileonereportofyourinterviewfindings—iden4fyingthemajorthemesforeachinterviewques4on.
¡ Compileonereportofyourfocusgroupfindings—iden4fyingthemajorthemesforeachfocusgroupques4on.
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ObservaBon Interviews FocusGroups
1. CaringRela4onships2. Celebra4ngtheSeasons3. Celebra4ngRituals&Milestones4. LearningtheChris4anTradi4on5. Praying&SpiritualForma4on6. ReadingtheBible7. Serving,WorkingforJus4ce,&CaringforCrea4on
8. WorshippingGod9. Missional10. LifeIssues11. Life-Stage12. MajorPrograms
Faith Community
Content Area
Content Area
Content Area
Content Area
Content Area
Content Area
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GROWTH IN FAITH
Caring Relationships
Rituals & Milestones
Church Year
Seasons
Learning the
Tradition
Praying
Spiritual Formation
Reading the Bible
Serving Working
for Justice Caring for Creation
Worshipping
FaithCommunity
Children&
FamiliesYouthand
Families
YoungAdults
Mid-lifeAdults
MatureAdults
OlderAdults
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IntergeneraBonalFaithCommunity
SundayWorship@Home Faith
PracBces@Home:
SeasonsoftheYear
FaithPracBces@Home:Bible&
LearningtheFaith
FaithPracBces@Home:Rituals&Milestones
FaithPracBces@
Home:Service
FamilyLifeAssets
ForParents
Children’sPrograms&
Events
Missional/Discovering
Faith
FamilieswithChildrenFaithFormationNetwork
IntergeneraBonalFaithCommunity
SundayWorship
LiturgicalSeasons
ScriptureEnrichment
SpiritualEnrichment
FaithEnrichment
Service&Mission
LifeIssues&
Milestones
Grand-parents
Missional&
DiscoveringFaith
AdultFaithFormationNetwork
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1. Correlatethemostimportantneedsfromtheresearchintotheappropriatecontentareasofthenetwork.Someoftheimportantneedswillbeincludedinmul4plecontentareas.
2. Addthefaithforma4onprogramsthatwillcon4nuetobeofferedforthetargetaudienceintotheappropriatecontentareasofthenetwork.Someprogramsmaybelistedmorethanonce.
3. Addevents,ministries,andprogramsfromtheintergenera4onalfaithcommunityintotheappropriatecontentareasofthenetwork.Someevents/programsmaybelistedmorethanonce.
ContentAreas Needs CurrentPrograms
Inter-generaBonal
NewIdeas
DigitalStrategies
CaringRela4onships
ChurchYearSeasons
LearningtheTradi4on
Prayer/SpiritualForm.
ReadingtheBible
Rituals&Milestones
Service,Jus4ce,Crea4on
Worship
LifeStageIssues
Missional
Addi4onalArea
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ContentAreas Needs CurrentPrograms:AtChurch,AtHome
Inter-generaBonal
NewIdeas
DigitalStrategies
CaringRela4onships
ChurchYearSeasons
LearningtheTradi4on
Prayer/SpiritualForm.
ReadingtheBible
Rituals&Milestones
Service,Jus4ce,Crea4on
Worship
FamilyLifeStageIssues
FamilyAssets
Parents
Missional
1. Whatneedsarewenotcurrentlyaddressinginthistargetaudience?
2. Whoarewecurrentlyserving?Whoarewenotserving?Dowehaveoutreachandprogrammingdirectedtowardthe“churchless”—thespiritualbutnotreligiousandtheunaffiliatedanduninterested.
3. Dowehavestrongintergenera4onalconnec4onsandprogrammingforthistargetaudience?
4. Areweu4lizingonline/digitalprogrammingandresourceswiththistargetaudience?
5. Dowehaveavarietyoflearningenvironmentsforthistargetaudience:self-directed,mentored,athome,insmallgroups,inlargegroups,church-wide,inthecommunity,andintheworld
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1. Focusonthelifetasks,needs,interests,andspiritualandfaithjourneysofpeopleinthetargetaudience.
2. Targetthespiritualandreligiousdiversityinthetargetaudience.3. Developprogrammingaroundtheeightfaith-formingprocesses.4. Offerawidevarietyofprogrammingtoaddressthediversityof
people’slives.5. Usemul4pleenvironmentsforprogramming:self-directed,
mentored,athome,insmallgroups,inlargegroups,church-wide,inthecommunity,andintheworld.
6. Designonline&digitallyenabledstrategiesintoprogramming.7. Incorporateintergenera4onalprogrammingintofaithforma4on.8. Designmissionalini4a4vestoreachthespiritualbutnot
religiousandtheunaffiliated.
IdenBfyopportuniBesforblendedfaithformaBon.
Online Faith Formation
Mostly Online with
Regular Interaction
in Gathered Sessions
Online Faith Formation &
Gathered Sessions (Flipped
Classroom)
Gathered Program
with Online Components beyond the
Program
Gathered Program
with Supportive
Online Content
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1. Whatnewprogrammingdoweneedtooffertoaddresstheneedsthatsurfacedinourresearch?
2. Whatwouldourtargetaudienceliketoseethechurchofferthemthroughfaithforma4on?
3. Howcanweaddresstheaudience’sneedsthroughage-specificprogramming?
4. Howcanweaddresstheaudience’sneedsthroughintergenera4onalorfamilyprogramming?
5. HowcanwedevelopmissionaloutreachprogrammingandstrategiestoreachtheSBNR&unaffiliatedinourtargetaudience.
¡ Brainstormresponsestotheques4on:“HowMightWe?”andabbreviateonpost-itswith“HMW.”
¡ “HowMightWeAddressthisNeed…”Goforquan4ty,notqualityatthispoint.Postalloftheideasonsheetsofeaselpaper.ClustersimilarHMWstatements.
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¡ Useimagina4ontogenerateideas.¡ Listasmany“whatif”statementsasyoucanonPost-itnotes.
¡ Askthemtocompletethe“Whatif…”statementpersonally,wri4ngonestatementperpost-it.Aoerseveralminutes,askpeopletoplacetheirPost-itnotesonasheetofeaselpaper.Thenclustersimilarideastogether.Asenseofpriorityisooenrevealedasoneormoreoftheclustersclaimtheenergyandinterestofthegroup.
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1. ResearchtheTargetAudienceandIden4fyNeeds2. BuildtheFaithForma4onNetworkDesign3. GenerateProgrammingfortheFaithForma4onNetwork
4. DesignaSeasonofFaithFormaBonProgramming5. BuildtheDigitalPlaXorm6. DesignaProcessforAssessingandPersonalizingLearning
7. TesttheSeasonalPlanandWebDesign8. LaunchtheFaithFormaBonNetwork9. EvaluatetheSeasonofProgramming10. DesigntheNewSeasonofProgramming
FallSeason:September1–
January1
Winter/SpringSeason:January
1–May1
SummerSeason:May1–
September1
Fall
Winter-Spring
Summer
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1. Iden4fytheseason.2. Addcon4nuingage-groupprograms.3. Addintergenera4onalprogramsandevents.4. Addredesigned,digitally-enabledprogramming5. Selectnewprogrammingideas.6. Developthefinalversionoftheplan:§ Selecttheprogramideasforeachcontentarea§ Scheduletheprogramming,e.g.,amonthlyfocus
7. Developspecificplansforeachprogram:§ Dateormonth§ Learningenvironment(s)§ Digitalstrategy(s)§ Resources§ Leaders§ Cost
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1. Independent2. Mentored3. AtHome4. SmallGroup5. LargeGroup6. Congrega4on-Wide7. CommunityorWorld
IdenBfyopportuniBesforblendedfaithformaBon.
Online Faith Formation
Mostly Online with
Regular Interaction
in Gathered Sessions
Online Faith Formation &
Gathered Sessions (Flipped
Classroom)
Gathered Program
with Online Components beyond the
Program
Gathered Program
with Supportive
Online Content
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ContentArea Programming &Dates
Month1 Month2 Month3 Month4
ThemeorContentArea
Ac4vity1Resource
Resource
Ac4vity2Resource
Resource
Ac4vity3Resource
Resource
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IntergeneraBonalFaithCommunity
SundayWorship@Home Faith
PracBces@Home:
SeasonsoftheYear
FaithPracBces@Home:Bible&
LearningtheFaith
FaithPracBces@Home:Rituals&Milestones
FaithPracBces@
Home:Service
FamilyLifeAssets
ForParents
Children’sPrograms&
Events
Missional/Discovering
Faith
FamilieswithChildrenFaithFormationNetwork
FaithPracBces@Home
DailyDevo4on Resources
ReadingtheBible Resources
ServingOthers Resources
CaringConversa4ons Resources
ChurchYearSeasonal Resources
LearningaboutFaith Resources
Rituals Resources
Children&FamiliesProgramming
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Faith Community
Youth Programs
Confirmation Program
Sunday Worship &
Church Seasons
Adolescent Life Issues
Bible Study & Religious Learning
Prayer & Spiritual
Formation Service Projects Mission Trips
Milestones
Youth Leadership
For Parents
Parent-Teen Activities & Resources
Missional
YouthFaithFormationNetwork
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Prayer & Spiritual Life
Daily Devotion Resources
Spiritual Mentoring Resources
Prayer Group Resources
Spiritual Practices Course
Resources
Retreat Resources
Day at the Monastery Resources
Online Prayer Intentions
YouthProgramming
FaithCommunity
Worship&ChurchYear
LifeIssues,Transi4ons,
&Milestones
ScriptureEnrichment
FaithEnrichment
SpiritualEnrichment
Jus4ce,Service,Mission
Missional&DiscoveringFaith(AlphaCourse)
YoungAdultPeerCommunity
YoungAdultFaithFormationNetwork
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IntergeneraBonalFaithCommunity
SundayWorship
LiturgicalSeasons
ScriptureEnrichment
SpiritualEnrichment
FaithEnrichment
Service&Mission
LifeIssues&
Milestones
Grand-parents
Missional&
DiscoveringFaith
AdultFaithFormationNetwork
Spiritual Enrichment
Online Courses Resource
Apps & E-newsletters Resource
Online Prayer & Spirituality Resources
Small Group Bible Study Resources
Retreats Resource
Day at the Monastery Resource
Spiritual Book of the Month Club Resource
Monthly Spiritual
Practices Series Resource
AdultProgramming
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OtherPlaXormswww.wordpress.orgwww.wix.comwww.squarespace.com
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1. Chooseadomainname.2. Selectawebsitetemplatethatis“mobile”responsive.
3. Createtheprimarynaviga4onsystem(mainmenu)fromthenetworkcontentareas.
4. Buildeachwebpagetoincorporateallprograms,ac4vi4es,andresourcesforeachcontentarea.
5. Designthewebpageforyourtargetaudience—writethewebsitecontenttoyouraudience.
1. Don’tmaketheuserthink—makewebpagesself-explanatorysotheuserhardlyhasanyperceivedefforttounderstandthem,forexample,clearchoiceoflabels,clearly“clickable”items,simplesearch.
2. Peoplegenerallydon’treadwebpagesclosely;theyscan,sodesignforscanningratherthanreading.
3. Createaclearvisualhierarchyandmenusystem(mainmenu,submenus).
4. Makeitveryclearhowtonavigatethesite,withclear“signposts”onallpages.
5. Omitneedlesswords.6. Thehomepageneedsthegreatestdesigncareto
conveysiteiden4tyandmission.7. Promoteusergoodwillbymakingthetypicaltasks
easytodo,makeiteasytorecoverfromerrors,andavoidanythinglikelytoirritateusers.
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Discerning Learning Needs
Working with a Mentor/Guide
Finding Resources on the Network
Engaging in Formation in a Variety of
Learning Environments
Sharing Learning with Others
Reflecting on Growth & Identifying New Needs
Personalizedpathwaysfordiscipleship&faithgrowth....¨ Guidepeopleindiscerningtheirreligiousandspiritualneeds
¨ Equippeoplewiththeresourcesandtoolstolearnandgrowattheirownpace
¨ Providementoringandsupportforthejourney
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1. Letyouruserexperiencethenetworkonline.Showdon’ttell.Letthemreviewthewebsiteandtheprogramming.Justtheminimumcontextsotheyunderstandwhattodo.(Havecomputersortabletsavailableforpeopletouseoraskthemtobringadevicetothefocusgroup.)
2. Havethemtalkthroughtheirexperience.Forexample,whenappropriate,ask“Tellmewhatyouarethinkingasyouaredoingthis.”
3. Ac4velyobserve.Watchhowtheyuse(andmisuse!)thewebsite.Don’timmediately“correct”whatyouruserisdoing.
4. Followupwithques4ons,suchas:“Showmewhythiswould(orwouldnot)workforyou.”“Canyoutellmemoreabouthowthismadeyoufeel?”“Why?““Doyoufindthingsthatinterestyouandconnectwithyourlife?”“Aretherethingsyouwouldhavelikedtosee?”
Besuretopaycarefula^en4ontothe4tlesanddescrip4onssothattheycapturepeople’sinterests.Developdescrip4onsthatareposi4veintone,indicateclearlythecontentorfocusofanac4vity.1. Describehowyourofferingsrespondtosomethingwithinthelivesofpeople.Highlighttherela4onshipbetweenthecontentandthepar4cularspiritualorreligiousneeds,interests,passions,concerns,orlifeissuesofpeople.
2. Describethe2-3benefitsofpar4cipa4ngorengaginginfaithforma4on.
3. ExplaintopeoplehowtousetheNetworkandhowtoaccesstheac4vi4esandresources.
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1. Connectto(orextendfrom)agatheredevent,program,ministry.
2. Usepersonalizedinvita4ons.3. EstablishaFacebookpageforfaithforma4onforNetworkannouncements,updates,storiesandphotosfrompeopleengagedinfaithforma4on,etc.
4. UseTwi^ertoannounceupdates,events,andinvitereflec4onsfrompeopleontheirexperiencesintheNetwork.
5. Sendemailorregulare-newsle^erstotargetedgroups(useaservicelikeConstantContact).
6. Providewaystoshareexperiencesusingblogs,Twi^er,Facebook:videos,reports,photos,etc.
Oursocialnetworkismadeupofallthepeoplewe’reconnectedto,allthepeopletheyareconnectedto,allthepeopletheyareconnectedto,andsoon.
You
YourFriends
YourFriends’Friends
YourFriends’Friends
YourFriends’Friend’sFriends
YourFriends’Friend’sFriends
YourFriends’Friend’sFriends
YourFriends
YourFriends’Friends
YourFriends’Friends
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Feedback Capture Grid METHOD
Use a feedback capture grid to facilitate real-time capture, or post-mortem unpacking, of feedback on presentations and prototypes – times when presenter-critiquer interaction is anticipated. This can be used either to give feedback on progress within the design team or to capture a user’s feedback about a prototype. You use the grid because it helps you be systematic about feedback, and more intentional about capturing thoughts in the four different areas.
1. Section off a blank page or whiteboard into quadrants. 2. Draw a plus in the upper left quadrant, a delta in the upper right quadrant, a question mark in the lower left quadrant, and a light bulb in the lower right quadrant.
It's pretty simple, really. Fill the four quadrants with your or a user’s feedback. Things one likes or finds notable, place in the upper left; constructive criticism goes in the upper right; questions that the experience raised go in the lower left; ideas that the experience or presentation spurred go in the lower right. If you are giving feedback yourself, strive to give input in each quadrant (especially the upper two: both “likes” and “wishes”).