Presentation to

John FitzgeraldProject Manager & Document

Management SME, ESB Networks

P R O J E C T

Agenda

ESB Networks – Who we are & what we do

Safety Journey & Strategy, 2013 – 2017

OneSource and what it means

Where we are now

End Game

3

ESB Networks who we are & what we do

155,000km overhead network

Transmission Asset Owner, Distribution Asset Owner and OperatorMeter Registration System Owner and Operator, Telecoms Asset Owner

2.3 millioncustomers

3,000 staff 700 HV sub-stations260,000 MV sub-stations

2 million wooden poles, 230,000 pole transformers 2.3 million meters

400kV 220kV

110kV 38kV MV 20 kV & 10 kV

Distribution

LV 400 & 230 v

Transmission

4

Our Strategic Journey

Embedding the Transformation

20172014 & 2015

Building Blocks& Experimentation

Our 18 Projects

New JSSP

Enhanced Work Mgt

Contractor Safety

Sub-Stations Handbook/DWA

New Materials Introduction

Board

Safety in Performance Management

Technical Training Plan New Public Safety

Campaign One Source

(ECM)

Scantrepo Poles

Shield

Legal Compliance

Technical Approvals

Safety Engagement

Leading Indicators

Approvals Leadership & Behaviours

LV Commissioning

2016

Transformation

Transforming the way we do our business-

Experiencing the difference in the ground

1. Safe System of Work2. Competent Staff 3. Risk Assessment

Our 3 Life Saving Rules

From Compliance to Commitment

2013

Safety Strategy Development

Our Safety Vision & Behaviours

To establish and maintain Safety as a

core value within ESB Networks

LEADERSHIP

COMPETENCE

COMPLIANCE

ENGAGEMENT

5

Safety Strategy – Our Roadmap

Technical Approvals

Shield

D&CS S&OT

HVD&C

AM

HR&S

LEADERSHIP

COMPETENCE

COMPLIANCE

ENGAGEMENT

LV Commissioning

New JSSP

Enhanced Work Mgt

Contractor Safety

Stations Handbook

Scan Poles

New MaterialsIntroduction Board

Safety in Performance Management Technical Training Public Safety

ECM

Leadership & Behaviours

Assurance

Leading Indicators

Safety Engagement

Legal Compliance

6

Vision for OneSourceWe assess competence using the documents as a baseline

Managers accountable to have documents to govern the functions under their authority

Managers recognise compliance

Non-compliance is not tolerated.

Documents are clear and concise, written to new standard

Easy for users to understand requirements which apply to them

Development of rules with end-users

LEADERSHIP

COMPETENCE

COMPLIANCE

ENGAGEMENT

7

is ….

… the solution for achieving compliance with our systems of work in ESB Networks

Reliable, High Performing,

Compliant, and SafeBriefed & Trained

Requirements kept up‐to‐date (Relevance)

Realistic Requirements

Good Leadership &

Management

End user involvement & consultation

End user feedback & feedback

incorporated…Document is “lived”

“Just tell mewhat I need

to know”

Excellent ITsystem

Embedding is planned & structured

8

Project Structure & Rules for Rules

9

Growing Ownership

Development & delivery as a stand alone project risked procedures being “unlived”

Ownership

Con

trol

The greater the involvement of the line in development & direction, the greater the ownership & commitment

10

Growing Ownership from Small Steps

Resource Risk & Compliance

Manager

Commit to handbooks

Resource 14 handbooks

Write a sample “model”

procedure

Spring clean current

documents and reclassify

New IT SystemResource a Project

Manager

11

Foundations Of Embedded Ownership

1

3

7

22

40

> 200

Project Manager

Team Members

Risk & Compliance Managers

Document Developers

Reviewers

Contributors

12 esbnetworks.ie

HANDBOOKS

14 Handbooks

Asset Management:● Construction Standards● Operations

S&OT:● Managers & Supervisors● Temporary Earthing

D&CS:● Distribution OH Lines● Designer● LV Live Work● MV/LV Commissioning● Tool & Equipment

HVD&C:● Contractor● HV Cable Pulling● HV Lines● HV Sub-Stations V2● L1/L2 Commissioning

13

Examples

14

Auditing and Assurance

Peer Auditing● Hand picked for the purpose

● Minimum 15 years experience

AssuranceSign off by Managers that Staff have been:

● Trained● Assessed● Approved

15

What

● User friendly search – feedback extremely positive

● One source to access all policies, company standards, procedures & guides at the point of need

● Ownership of documents by the business

● Reinvigoration of importance of documents in the business

● Facility for staff to ask questions or provide feedback on documents

● Audit trail for document development and review

achieved

16

Office based staff accessing documents

NTs accessing documents on

Mobile devices at point of need

Document Developer, Reviewer or Approver updating document

Collaboration Portal Publication Portal

Published documents

IT System

Life-cycle stages:

• Create• Review• Approve

• Archive• Delete

Life-cycle stages:

• Access• Feedback

17

If you want to catch fish, think like a fish – not like a fisherman!

Developed with the user in mind

18

The End Game

Leaders

TechnicalCompetence

Compliances

Quality

Knowledge

Reliable

Consultation

Pride

SAFE

19

The Journey to Compliance

“Whether you think you can or think you can’t,you’re right.”

Henry Ford

… different words,same thing

Insights● when you stumble you're still moving forward● Never, never, never give up

Doing the Right Thing

Being Professional

Operating Safety

Ensuring Quality