Job Title: Driver/ Fitter

Grade & Position Number: Grade B

Reports To: Logistics Supervisor

Role Responsibilities: Budget £0 FTE 0

Job Purpose

Essex Equipment Service delivers and installs vital equipment and adaptations to Service Users within their homes to aid independence, following an assessment from an Occupational Therapist. The role of the driver / fitter is delivering and fitting equipment into service users’ homes. Daily housekeeping with regards to the cleanliness of the vehicle. To be aware of and implement the relevant Health & Safety policy requirements.

Principal accountabilities

Drive a vehicle, which the gross laden weight will not exceed 3.5 tonnes.

Manage workload to achieve department’s target.

To be able to be contacted at all times during normal working hours.

Direct responsibility of confidentiality and security of manual and computerisedinformation in accordance with ECL policies on data protection and confidentiality ofinformation.

Have a wide awareness of the services that are provided by Essex EquipmentService and confidently work within that parameter.

Loading and unloading of vehicle ensuring equipment loaded is in an acceptablecondition for the service user and that the quantities loaded agree with thedelivery/collection documentation.

Ensuring that all used equipment collected onto the vehicle is “double bagged” toprevent cross contamination of the clean equipment to be delivered.

Deliver and install equipment into service users homes

Collect equipment from Service Users homes.

Accurately completing all delivery/collection paperwork, including No Reply Cards,and Manual collection paperwork.

Ensuring all deliveries/collections are carried out within the agreed specifiedtimescales.

Ensure vehicle is kept clean at all times.

When the vehicle has been used for collections ensure it is decontaminated/disinfected in accordance with MHRA guidelines (MHRA DB2003(06))

Other Duties

Working as part of a two man team or within the warehouse area when required.

Attend training in Health and Safety, manual handling and infectious diseases.

Participate in inductions and briefings.

Any other duties as may be required by management from time to timecommensurate with the grade and responsibilities.

As a driver/fitter you may be required to work in other areas/teams if your vehicle is off the road for servicing/repairs.

ECL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.’

Person Specification

Qualifications/Experience

English and Math’s at GCSE grade A-E, or demonstrably equivalent abilities

Computer Literate

Full UK Driving Licence with valid category B (maximum authorised mass not toexceed 3.5 tonne or 7,700lb) * Maximum of 6 penalty points.

Skills and Knowledge

Ability to record accurately in a legible manner

Knowledge / experience of working with Service Users with a variety of needs

Communication Skills

Self motivated and ability to work under pressure

Good time keeping

Good understanding of stock control

Knowledge of Health & Safety issues

Working experience of manual handling

Stock taking & audit knowledge/experience

Working as part of a team

Ability to effectively route daily workload to achieve maximum output

Experience of multi drop deliveries

* This will be checked at the time of your interview.

Drivers’ exceeding 12 penalty points and subsequently banned from driving will be required to tender their resignation.

ECL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.’

ECL Values and Behaviours – Aspire

ASPIRE Competencies Adaptable Changes behavioural style or method of approach when

necessary to achieve goals

Responds to and embraces change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Always looking for ways to improve services to the customer Openly communicates changes to methods of delivery in a consultative way with customers and shows a willingness to adjust

Supportive Identifies ways to work collaboratively with colleagues, services and partners to deliver common objectives

Demonstrates self- awareness and recognises how own behaviours impact on others

Is tactful, compassionate and sensitive, and treats others with respect

Consistently displays empathy when dealing with others and demonstrates an encouraging and reassuring attitude

Performs Understands what is expected of the role and how this links in with the wider organisations vision and outcomes

Meets and where possible exceeds, targets and objectives and delivers work accurately and to deadlines

Takes pride in achieving results and celebrates the success of others

Consistently delivers a high quality caring service

Integrity Upholds the highest standards of professionalism, is respectful of all customers and stakeholders and their opinions and decisions

Builds effective working relationships based on trust and confidence and communicates with customers, colleagues and stakeholders in an honest and open way

Acts as a role model to other colleagues and is passionate about our services

Responsive Effectively manages customer expectations and responds to their needs in a timely and caring manner

Consistently communicates in a clear and concise style

Focuses attention on meeting agreed priorities and objectives in the most effective and efficient way

Asks for help and responds to the requests from others

Enterprising Actively seeks out opportunities to continuously improve our services

Takes responsibility for own performance, identifying areas to improve and actively seeks out ways to develop these

Identifies problems at the earliest opportunity and thinks creatively in order to solve them

Understands and embraces the use of technology in creating future value