j&m presentation.ppt
TRANSCRIPT
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Prepared by:Kevin Puttock, Reed Business Insight
On behalf of:
ICIS / J&M – Chemicals Market Survey ‘09
April 2009Reference Number: 4983
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ICIS / J&M chemical market survey ‘09
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Contents
• Background & Objectives
• Methodology
• Respondent Profile
• Main findings
• Key findings
• Appendix
Slide 3
Slides 5 - 12
Slides 13 - 34
Slides 35 - 36
Slides 37 - 49
Slide 4
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Background & Objectives
• Global financial traumas, lack of business confidence and a sharp fall-off in chemical demand are forcing companies to take critical short-term actions as they focus on surviving the crunch.
• Research was required by ICIS and J&M Management Consulting to measure the current pulse of the industry and find out how chemical industry executives are reacting in these unprecedented times.
• Research will be used by ICIS primarily for editorial purposes
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Methodology
• The survey was conducted as an online self completion quantitative survey sent by email to registered readers of ICIS Chemical Business.
• The survey was incentivised with a prize draw to win an iPod Touch.
• Fieldwork was conducted over a 3 week period from 2nd – 22nd April, 2009.
• In total 275* respondents completed the survey.
* Although this is a typical response for a survey of this kind, it is still low overall and it should be remembered that the majority of prospective respondents did not reply. Therefore care must be exercised when interpreting the results as those non-respondents may differ in their profile and views. In addition, a self completion survey tends to be biased towards the more loyal readers of a publication.
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• Respondent Profile• Job position• Length of time spent working in the chemicals industry• Geographic location• Segments operating within• Global revenue• Number of employees• Organisation ownership status
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ICIS / J&M chemical market survey ‘09
Around a quarter of respondents are CEO’s, Chairmen or Presidents of their organisations
6Base: all respondents (269)
Q. Which of the following job titles best reflects your position?
6
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ICIS / J&M chemical market survey ‘09
Around three quarters of respondents have been working in the industry for more than 10 years
7Base: all respondents (272)
Q. How many years have you been working in the chemicals industry?
7
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ICIS / J&M chemical market survey ‘09
39% of respondents work for organisations based in North America, followed by 20% in Europe and 17% in India
8Base: all respondents (274)
Q. Where is your company based?
8
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ICIS / J&M chemical market survey ‘09
Respondents most commonly work for orgabnisations that operate within the specialty chemicals segment
9Base: all respondents (273)
Q. In which of the following segments does your company operate?
9
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ICIS / J&M chemical market survey ‘09
Just under half of respondents work for organisations with a global revenue of up to $500m
10Base: all respondents (271)
Q. What is the total global revenue of your company?
10
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ICIS / J&M chemical market survey ‘09
Just over half work for organisations that employ 500 people or less in total
11Base: all respondents (275)
Q. How many people does your organisation employ in total?
11
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ICIS / J&M chemical market survey ‘09
Around a third of respondents each work for organisations that are publicly listed, privately owned or family owned
12Base: all respondents (274)
Q. How would you describe the ownership status of your company?
12
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• Main findings• Expectation of whether the downturn will continue• Change in demand over the next 12 months• Change in employment levels over the next 12 months• Expectation of whether respondent will still be employed in 12 months time• Expectation of debt defaults over the next 12 months• Expectations of changes in mergers and acquisitions activity• Importance of performance metrics• Change in working capital• Change in demand over last 6 months• Excess capacity• At risk suppliers• Renegotiating terms with suppliers• Importance of customer-focussed activities• Customer-focussed activities currently being used• Investment in R&D• Plans to bring new products to market• Employment actions taken• Agreement with opinion statements• Expectation of duration of downturn• Expectations of whether company will survive the downturn
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ICIS / J&M chemical market survey ‘09
Around two thirds of respondents believe the current downturn in demand will continue into Q2 of 2009
14Base: all respondents (275)
Q. Do you expect the sharp downturn in demand in Q4 2008 / Q1 2009 to continue in Q2?
14
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ICIS / J&M chemical market survey ‘09
Over a quarter of respondents expect demand in the chemical sector to decrease by more than 11% in the next 12 months. The majority of those that think demand will increase, believe it will be by 1-5%
15Base: all respondents (275)
Q. How do you expect demand in the chemical sector to change over the next 12 months?
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Total decreased = 64%
Total increased = 28%
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ICIS / J&M chemical market survey ‘09
Over a third of respondents believe that the level of full time employment in the chemical sector will decrease by 6–15% in the next 12 months. Only 8% expect the level to increase
16Base: all respondents (275)
Q. How do you expect the levels of full-time employment in the sector to change over the next 12 months?
16
Total decreased = 78%
Total increased = 8%
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ICIS / J&M chemical market survey ‘09
In terms of still being employed within the chemical sector in 12 months time confidence is relatively high, with 89% believing they definitely or probably will be
17Base: all respondents (273)
Q. Do you expect to still be employed within the chemical sector in 12 months time?
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Total ‘yes’ = 89%
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ICIS / J&M chemical market survey ‘09
21% do not expect debt defaults from any of the company types listed. Those that expect some debt defaults most commonly expect them from major customers
18Base: all respondents (274)
Q. Do you expect any debt defaults / Chapter 11 / bankruptcy filings over the next 12 months from the following types of organisations?
18
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ICIS / J&M chemical market survey ‘09
Around half of the respondents believe that M&A / divestment activity will slightly increase in the chemical sector over the next 12 months
19Base: all respondents (275)
Q. How do you expect mergers and acquisitions / divestment activity in the chemical sector to change over the next 12 months?
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Total increased = 64%
Total decreased = 18%
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ICIS / J&M chemical market survey ‘09
Cash flow is rated as the most important performance metric at the moment. 44% feel that people turnover is a low level performance metric for their organisation
20Base: all respondents (various)
Q. Please rate the level of importance of each of the following performance metrics for your company at the moment?
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ICIS / J&M chemical market survey ‘09
In total, 59% of respondents identified that their company’s working capital has decreased since this time last year
21Base: all respondents (275)
Q. How has the level of your company's working capital changed since this time last year?
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Total decreased = 59%
Total increased = 16%
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ICIS / J&M chemical market survey ‘09
Three quarters of respondents report that their organisation’s level of demand has decreased over the last 6 months
22Base: all respondents (275)
Q. How has the level of demand changed for your company over the last 6 months?
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Total decreased = 75%
Total increased = 14%
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ICIS / J&M chemical market survey ‘09
Around a third of respondents’ organisations have taken none of the actions listed to manage output over the last 12 months. 30% have introduced short term shut-downs for additional / accelerated maintenance
23Base: all respondents (275)
Q. Which of the following actions has your company been using to manage output over the last 12 months?
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ICIS / J&M chemical market survey ‘09
38% of respondents report that 1-20% of the asset capacity is currently excess to demand
24Base: all respondents (274)
Q. What percentage of your asset capacity is excess to demand at the moment?
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ICIS / J&M chemical market survey ‘09
Around a third of respondents believe that none of their suppliers are at risk from interrupting supply, however 41% believe that 1-10% of their suppliers are at risk
25Base: all respondents (273)
Q. In terms of supporting at-risk suppliers and securing long-term delivery, what percentage of your suppliers are at risk of interrupting supply to you?
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ICIS / J&M chemical market survey ‘09
20% of respondents are renegotiating terms with more than 25% of their suppliers
26Base: all respondents (273)
Q. What percentage of your suppliers are you renegotiating terms with?
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ICIS / J&M chemical market survey ‘09
22% of respondents rated segmenting clients’ supply chain needs as having a high importance for their organisation
27Base: all respondents (various)
Q. In terms of changing your customer offerings, please rate the level of importance of each of the following customer-focused activities your company is pursuing at the moment?
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ICIS / J&M chemical market survey ‘09
Over a third of respondents rated changing the level of sales calls / customer touches as having a high level of importance for their organisation at the moment
28Base: all respondents (various)
Q. Please rate the level of importance of each of the following customer-facing activities your company is using at the moment?
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ICIS / J&M chemical market survey ‘09
Over half of respondents are not scaling back on their R&D / innovation investment
29Base: all respondents (275)
Q. Is your company scaling back on its investment in R&D / innovation?
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Just under two thirds are planning to bring new innovations / products to market more quickly
30Base: all respondents (275)
Q. Does your company plan to bring new innovations / products to market more quickly?
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The most common employment action taken is to freeze basic pay, followed by a permanent reduction in the headcount of full time employees
31Base: all respondents (275)
Q. With regards to people and employment, which of the following actions has your company taken?
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ICIS / J&M chemical market survey ‘09
60% agree that the chemicals industry is a worthwhile sector for employees to enter. 38% disagree strongly that the actions being taken by their company are detrimental to the long-term viability of the business
32Base: all respondents (various)
Q. To what extent do you agree or disagree with each of the following statements?
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Total disagree = 48%
Total disagree = 45%
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ICIS / J&M chemical market survey ‘09
Just under half of respondents expect the downturn to last until the end of 2009
33Base: all respondents (274)
Q. Approximately how long do you expect the downturn in the chemicals sector to last?
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ICIS / J&M chemical market survey ‘09
Almost all believe their company will survive the downturn and the remaining 8% don’t know
34Base: all respondents (275)
Q. Do you think your company will survive the downturn / crunch?
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• Key findings
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Key findings
• For the majority of respondents’ organisations demand has decreased over the last 6 months and around two thirds of respondents expect demand in the chemical sector to decrease over the next 12 months
• Over three quarters expect the level of full-time employment in the sector to decrease, although the majority of respondents feel they will still be employed in the sector in 12 months time and 60% of respondents feel the sector is worthwhile for new employees to enter
• Over half of the organisations are not scaling back on their R&D investment and over half of the respondents plan to bring new innovations to market more quickly
• The most common employment action taken is to freeze basic pay
• Respondents typically expect the downturn to last until the end of 2009 or to the middle of 2010 and almost all believe their organisation will survive it.
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Appendix
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Reed Business Insight provides business market expertise through innovative research solutions
We can help you gain a valuable insight into your market place allowing you to make informed business decisions
What are we offering?
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Why work with Reed Business Insight?
Reed Business Insight is the independent market research division of Reed Business Information which provides business market expertise through innovative research solutions
The close relationship with market-leading brands gives us the ability to reach specialist segments of our extensive database of business decision-makers via a range of research techniques
Our team of market research professionals have a wealth of experience across different business markets and can help you gain a valuable insight into your market place, allowing you to make informed business decisions and keep you one step ahead of your competitors
Through our market-leading brands we can also provide access to research on industry trends and market intelligence within business markets
All research commissioned by clients is undertaken on a strictly confidential basis
The Reed Business Insight team believe passionately about the services we offer clients and take great pride in the research that we undertake to make sure that it is reliable, cost effective and actionable
We are a friendly team that we hope you’ll enjoy working and discussing your research findings with
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What do we provide our clients?
Invest time to understand your company & listen to your business requirements
Recommend the most appropriate research solution for your business
Develop a clear proposal so you know exactly how the project will work
Formulate a questionnaire or discussion guide to give you the insight you need
Source a sample from our extensive databases of business decision-makers
Manage the research programme and communicate progress of the project
Analyse the data in order to interpret what the results mean for your business
Present the findings with clear recommendations and actions
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What are our values?
Passionate about researchWe are an honest team that enjoy working in research and take pride in our projects
B2B expertsWe have an in-depth knowledge of business markets and understand industry language
Independent professional serviceWe focus on flexible solutions through a reliable and professional service
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Actionable results We deliver meaningful findings and recommendations that can help businesses to grow
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Meet the project teamDiane Lewis, Head of Market Research. After graduating in Statistics from Bath University, Diane gained her first business-to-business research experience at BUPA. She now has 15+ years experience in research & is a full member of the Market Research Society. Diane is responsible for directing a high performance Research team and works across the whole portfolio of business markets, specialising in Property, IT, Road Transport & Travel. Tel: +44 (0208) 652 8065, email: [email protected]
Jan De Iulio, Key Account Manager. Jan will be your first point of contact and will help to identify your information requirements and guide you through the research process ensuring that any work undertaken fully meets your business objectives. Jan has worked in media and provided customers with marketing solutions for 20 years. Tel.+44 (0208) 652 8564, email: [email protected]
Kevin Puttock, Senior Research Executive. Since graduating in Marketing from the University of Plymouth, Kevin has gained several years research knowledge across the IT, science, property and financial sectors. Kevin first gained market research experience at The Research Factor. Tel: +44 (0208) 652 3742, email: [email protected]
Dan Hopper, Research Manager. Dan has over 9 year’s research experience. Initially working with Ipsos Mori and two specialist agencies he has particular expertise in online research methodologies, including panels and remote usability testing. Since joining Reed Business Insight in 2007 he has worked across a range of markets including social care, personnel and travel. Tel: +44 (0)20 8652 8192 email: [email protected]
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What research services do we offer?
Web site development
achieve through your What do you want to
website? Market Structure
Are there any opportunitiesto increase
market share?Do you have any
competitiveintelligence?
Buyer BehaviourWhat factors drive
purchasing decision?What makes clients
choose you rather than another supplier?
AdEffectivenessHow much ROI isyour campaign
providing?What is the impact
of your ads?
CustomerSatisfactionHow do you ensure
customer retention?How do you promote
repeat purchase?
ProductDevelopmentHow do you alignyour customers'
needs to your R&D?
Brand PerceptionWhat do people
think of your brand?How do you compare with
your competitors?
INSIGHT
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We can help you to understand…
The market’s awareness and perception of your brand in order to differentiate yourselves from competitors and track market leader performance
The impact of your advertising campaign on the awareness and perception of your brand so that you can more effectively target your marketing communications
Your customer’s buying cycles and purchasing habits so that you can better serve your existing customers and influence the opportunities to become the supplier of choice
The structure of your market in terms of value, volume share, pricing & distribution so that you can determine market trends, pinpoint untapped market share and establish opportunities for market entry and growth
Reactions to your innovation concepts in order to develop products and services in line with customers’ needs and maximise the success of new market launches
Who is using your website and how the site performs in terms of usability so that you can enhance the user experience and increase traffic and length of visit per user
Customer opinion of your services, their experiences and likelihood to recommend so that you can monitor and improve customer or staff loyalty measures
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What methodologies do we use?
We handle a full spectrum of projects and methodologies
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Terms & Conditions The amount payable by the Client for the Services and the Work Product are as set out in the Proposal. Unless
otherwise specified in the Proposal the Client will pay 100% of the amount due within 28 days of the date the Proposal is signed or accepted by the Client. This payment is non-refundable in the event of cancellation by the Client of the Services. Any expenses incurred by the Company relating to viewing facilities, special accommodation, recruitment lists and other data obtained from third parties and any other significant specific request or requirement by the Client will be payable in addition as set out in the Proposal.
Invoices are payable within 28 days from the date of invoice. Payments set out in the Proposal exclude VAT which will be payable by the Client at the prevailing rate. The Company may charge interest on unpaid amounts at the rate of 4% above the base rate of National Westminster Bank plc from time to time.
Either the Client or the Company may by written notice terminate the provision of Services pursuant to any Proposal in the event that the other is in material breach of the terms set out in the Proposal or these terms of business or if the other goes into liquidation or becomes insolvent. This right of termination is in addition to any other rights or remedies of either party.
Except in the event of death or personal injury caused by its negligence the Company’s liability to the Client in respect of the provision of the Services is limited to the amount paid by the Client for the Services.
The quotation supplied in these proposals or letter of offer will be valid for 8 weeks from the date of issue. If the project is commissioned after this period the Company reserves the right to amend its quotation. [Put in Proposal]
If after agreeing fieldwork dates the final research specification is not agreed by the due date the Company reserves the right to revise the quotation and/or timing.
100% of the agreed fee becomes due for payment on the commissioning of the project. Any expenses will be invoiced at the completion of the project and payment will be expected at or before the end of the month following the receipt of the invoice save in particular cases where previously agreed in writing The Client shall make pre-payments for special projects.
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