JET AIRWAYS ICICI BANK

BUSINESS ADVANTAGE CARD

M E M B E R S H I P G U I D E

Anurag Sinha

We are delighted to introduce you to the Jet Airways ICICI Bank Business Advantage Card, the first contactless Business Credit Card offering in the country.

The card offers unique benefits including membership to exclusive programmes, and rewards in the form of JPMiles—the rewards currency of JetPrivilege. The offerings are designed to convert all your official expenses to contribute to your next business trips, which is why, we believe this card will “add to your business”.

Read more about your card features and benefits offered to you and your business in the membership guide.

Welcome again, we are delighted to have you onboard!

Business Head Debit & Commercial Cards

Managing DirectorJet Privilege Pvt. Ltd.

Dear Customer,

Manish Dureja

Sincerely, Sincerely,

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Card Convenience and Security ................................................................. 4

Using Your Business Advantage Contactless Card .................................... 5

Welcome and renewal benefits .................................................................. 6

Airline benefits............................................................................................. 6

JPMiles Earnings ......................................................................................... 7

Accelerated Rewards .................................................................................. 8

Additional JPMiles through the Rebate Programme ..................................9

Business Rewards+ powered by JetPrivilege .........................................10

Jet Airways GlobalLinker Programme ......................................................10

VISA benefits .............................................................................................11

Additional Benefits .............................................................................. 12-13

Concierge Services ....................................................................................14

Insurance Benefits .......................... ...........................................................15

Global Customer Assistance Services (GCAS) .........................................16

Multiple Bill Payment Options.................................. ..................................17

Redeem your JPMiles to travel.. .......................................................... 18-19

Know your Card................................................................................... .......20

FAQs - Know more about JPMiles and the JetPrivilege programme ......21

Contact us ...................................................................................................22

INDEX

Please click on a section title to go to the respective page

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Your Business Advantage Card is powered by VISA PayWave contactless technology, enabling you to make fast, convenient and secure payments at retail outlets. Simply tap your card wherever contactless payments are accepted, in more than 48 countries across the world.

Contactless payment are quick, easy and secure:-• You don’t need to enter your Personal Identification Number

(PIN) – just touch your card on the reader*• The card never leaves your hand, reducing the risk of card loss or counterfeit• Payments supported by state-of-the-art multi-level security

protections, safeguarding your card data

You can use your card to make regular dip or swipe transactions at all other merchant outlets. Needless to say, the card is CHIP and PIN enabled and offers the additional security against counterfeiting / duplication.

For online transactions, you need to register your card for 3D Secure (Verified by VISA) at www.icicibank.com. It is a second level of

authentication for your online purchases to protect your card against frauds. You can now enter your unique Verified by Visa PIN in additionto your CVV/Expiry date while shopping online. The registration is mandatory for each of your ICICI Bank Credit Cards.

C A R D C O N V E N I E N C E A N D S E C U R I T Y

CONTACTLESS CARD

*Requirement of PIN entry on the POS terminal at the merchant outlet is a function of country specific regulations and subject to change. PIN input is not mandated for purchases below the permissible local limit. As per the existing RBI mandate for India, the transactions up to a maximum value of `2,000 is permitted through contactless mode. Any transaction above this limit, card transaction has to be processed through Chip and PIN mode where authentication through PIN is mandatory. In view of this, existing POS terminals with contactless technology are being upgraded, some terminals may prompt for PIN for transactions up to `2,000 and may also allow contactless transaction above permissible limit of ̀ 2,000 with PIN until such upgrade is carried out.

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1. Check the transaction amount entered by the merchant on the Point of Sale (POS) machine

2. Tap / Hold your card close to the machine (within 4 cms) till you see a green light or hear a beep

3. A receipt is generated signifying successful completion of the transaction.

C A R D C O N V E N I E N C E A N D S E C U R I T Y

USING YOUR BUSINESS ADVANTAGE CONTACTLESS CARD

Important information: Please do not write/carry/share your PIN with anybody. Your PIN is critical for POS terminal transactions and ATM transactions.

Contactless enabled merchant outlets (Contactless POS machines carry the universal contactless symbol or )

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On issuance of the Jet Airways ICICI Bank Business Advantage Card, you will be enrolled into JetPrivilege Programme – an internationally acclaimed, award-winning loyalty and rewards programme and the frequent flyer programme of Jet Airways. You will be enrolled into the Blue tier of the JetPrivilege Programme. In case you are an existing JetPrivilege member and have provided your JetPrivilege membership number to us, your membership status and tier will remain unchanged.

Begin your journey with a welcome bonus of 5,000 JPMiles which will be credited to your JetPrivilege account. Your bonus JPMiles will be credited within 30 days of payment of Joining Fee.

On your card renewal every year, you will receive a bonus of 1,500 JPMiles within 30 days of payment of Annual Fee*.

Additionally, with your Business Advantage Card, you enjoy an extended JPMiles validity from 3 to 5 years.

AIRLINE BENEFITSEnjoy a 5% discount on base fare and fuel surcharge for domestictravel and 5% discount on base fare only for international travel. Applicable when revenue tickets are booked through Jet Airways GlobalLinker website – www.jetairways.globallinker.com^

W E L C O M E A N D R E N E W A L B E N E F I T S

^Discount available on all domestic and international flights originating from India

only and booked in `. T&C apply w.r.t. booking fare class & other terms.

*Please refer the ‘Important Terms and Conditions governing Card Features

and Offers’ for more details on Joining and Renewal Privileges. The JetPrivilege

programme and use of JPMiles is governed by Terms and Conditions of

JetPrivilege.

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Split Ratio Module (MSRM)^. Your JPMiles share is accrued in your JetPrivilege account, whereas your company’s share is accrued in the company’s Business Rewards+ account. For more details on MSRM, click here.

JPMiles can be redeemed for free Award flights on Jet Airways, Etihad Airways or any of its 25+ Airline Partners for multiple destinations worldwide. You can also redeem JPMiles to upgrade your flight cabin– from Economy to Première or from Première to First Class, when travelling on Jet Airways marketed and operated flights.

To redeem your individual JPMiles, please login to www.jetairways.com or www.jetprivilege.com. Alternatively, you can contact the JetPrivilege service center. JPMiles earned by your company Business can be redeemed by logging into the Company’s Business Rewards+ account by the designated administrator.

Individually, you can accumulate a maximum of 150,000 JPMiles on Qualifying Expenses in every anniversary year on your card. When this cap is reached, a JPMiles Uncapping Fee of `20,000 will be levied to your Business Card statement.

Spends CategoryJPMiles earn rate for every `200 of Qualifying Expenses*

Domestic spends 5 JPMiles

International spends 8 JPMiles

Airline Spends - upon purchase of revenue tickets on Jet Airways website (www.jetairways.com or www.jetairways.globallinker.com)

10 JPMiles

*Qualifying Expenses exclude spends on utility, electricity, insurance, fuel, cash withdrawals and all fee, interest charges and taxes.^ Click here to know more about MSRM and Business Rewards+ programme

J P M I L E S E A R N I N G S

You earn JPMiles on Qualifying Expenses using your card as follows -

Apart from this, you can also earn payments linked JPMiles. Earn 1 JPMile for every ̀ 300 paid within 7 days of statement generation date using ICICI Bank infinity banking service. Now make every rupee paid early count.

JPMiles earned on Qualifying Expenses and payments linked JPMiles are shared between you and your company as per the selected Miles

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You can also earn JPMiles for all your transactions done at www.jetairways.com or www.jetprivilege.com like flight bookings, hotel reservations, dining, etc.

Your Business Advantage Card provides an opportunity to earn additional JPMiles via 150+ JetPrivilege programme partners.Following is the indicative list of JetPrivilege partners and activity led JPMiles earnings. Click here to view the complete list of partners.

Partners JPMiles earn rate

Book Hotels at hotel.jetprivilege.com (powered by Booking.com) 4 JPMiles for every `100 spent

Hotel Booking partner – Kaligo.com Up to 5 to 20 JPMiles for every `100

Hotel Booking partner – Sarovar Hotels Up to 250 JPMiles for every stay

Rent-a-car partner – Avis Up to 300 JPMiles per rental

Rent-a-car partner – Hertz Up to 250 JPMiles per rental

A C C E L E R A T E D R E W A R D S

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Additional JPMiles through the Rebate ProgrammeYour company also earns additional JPMiles as per the table below on reaching various Qualifying Spends Slab as your employees travel on Jet Airways, or any of its codeshare airlines – be it domestic or international.

The bonus JPMiles are only for your company. The spends shall qualify for additional JPMiles if the same has been paid through Business Advantage card. For more details and terms, please refer the ’Rebates’ section under ‘Important Terms and Conditions governing Card Features and Offers’.

R E B A T E P R O G R A M M E

Base fare spending on Jet Airways at a Company-level (Qualifying Spends Slab)

Additional JPMiles earned annually

Up to `5 Lakh Up to 11,500 JPMiles

`5 Lakh to `10 Lakh 17,000 to 35,000 JPMiles

`10 Lakh to `15 Lakh 46,500 to 70,000 JPMiles

`15 Lakh to `20 Lakh 87,000 to 1,16,000 JPMiles

`20 Lakh and above Over 1,39,500 JPMiles

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Business Rewards+ is a unique first of its kind platform specifically designed to cater to the growing business and travel needs of Small and Medium Enterprises (SME) in India. With Business Rewards+ both, the Business and its Employees can get rewarded with JPMiles every time they spend on their business expenses which can later be redeemed for award flights on Jet Airways, Etihad Airways or any of its 25+ Airline Partners to multiple destinations worldwide.

Business Rewards+ facilitates the SME owners to connect all its employees to the programme, so that any expense undertaken by the owner or the designated employees of the business can be tracked into a single corporate account and the business can ultimately benefit from all these expenses. Business Rewards+ is unique in its structure through which it rewards both the business owner and its employees with JPMiles for all their business travel and entertainment expenses.

The platform also allows to choose the Miles Split Ratio Module (MSRM)*, which splits the JPMiles earned between the Business and its employees. The MSRM ratios available today are 75:25, 50:50 and 25:75. For example, MSRM 75:25 specifies JPMiles

S A V I N G S F O R T H E O R G A N I Z A T I O N

BUSINESS REWARDS+ POWERED BY JETPRIVILEGE

split of 75% to cardholder and 25% to the company. If your company has opted for this MSRM and you earn 1000 JPMiles on Qualifying Expenses, 750 JPMiles will be credited into your JetPrivilege account and 250 JPMiles will be credited into your Company’s Business Rewards+ Account.

Enrolment into Business Rewards+ platform is available exclusively for Businesses holding Jet Airways ICICI Bank Business Advantage Card. This platform helps in tracking and managing all business expenses and JPMiles earned. Click here for more details on Business Rewards+.

*MSRM once chosen cannot be modified.

With Jet Airways GlobalLinker, SME business owners apart from enjoying preferential pricing on Jet Airways can also avail other offers and services like:

• Hotel Reservations • Car Hire • Emergency Assistance • Business Insurance • Telecom and Biz Solutions • Business Group Travel • Schedule Meetings • Business Website development and maintenance

Enrolment into Jet Airways GlobalLinker is mandatory to be able to enjoy 5% discount for booking on Jet Airways. Business Rewards+ members will need to update their GlobalLinker profile through the enrolment e-mail, which they will receive from Jet Airways GlobalLinker to activate their GlobalLinker account.

JET AIRWAYS GlobalLinker PROGRAMME

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AIRPORT LOUNGE ACCESS PROGRAMME: Upgrade your travel experience with complimentary access to select airport lounges in India with your Jet Airways ICICI Bank Business Advantage Card.To enjoy the lounge benefits, please present your Jet Airways ICICI Bank Business Advantage Card at the front desk. The current programme is valid till September 30, 2016 or as updated by Visa from time to time. To view updates on list of lounges, offers and terms, please visit www.visa.co.in/signature or www.icicibank.com. Please note that the list of lounges or the programme may be modified by Visa at its sole discretion. The offer is provided by a third party and is governed by such third party Terms and Conditions.

VISA COMMERCIAL OFFERS: Visa commercial offers programme is a comprehensive suite of benefits and offers, designed to enhance the efficiency of your business processes and improve your bottom line. The programme offers discounts on categories relevant to your business expenses like hotels, car rentals, stationery and office products, office rentals and printing and subscription etc.To view the updated list of all offers, visit www.visa.co.in/business or download Visa commercial offers mobile app currently available on

. Please note that these offers or the programme may be modified by Visa at its sole discretion. The offer is provided by a third party and is governed by such third party Terms and Conditions.

and AVAILABLE ON THE

V I S A B E N E F I T S

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The Business Advantage Card gives you a waiver of 2.5% on the fuel surcharge every time you refuel. This is valid on HPCL fuel stations for transactions of up to `5,000 when used on ICICI Bank card terminals.

Enjoy up to 48 days of interest-free credit on Business Advantage Card for your business expenses. This is applicable only if the outstanding on your Business Card as shown in the statement is settled in full by the due date.

Fuel SurchargeWaiver

Credit Period

Use your Business Advantage Card to make utility bill payments from the comfort of your office or home. All your utility bills like electricity, insurance & telecom can be paid within due date with this facility from ICICI Bank. The bill payments can be done through either of following –

• Standing Instructions – Register yourself for standing instructions where everytime the bill is due, automatic payment is made to the biller by ICICI Bank on your behalf.

• Customer Care – Use our 24 hour Customer Care helpline to make payment using your Business Advantage Card on your behalf.

• Visa Bill Pay – Register all your utility service providers on www.visabillpay.in. Auto-generated alerts are received through e-mail or sms as soon as the bill is generated which can then be paid using

your Business Advantage Card thereby not missing on any utility bill payment due date. The registration is required one-time.

• Online payment on service provider’s website – You can make online payment using your Business Advantage Card directly on your utility service provider’s website.

E-mail statements and mobile alerts are faster and more reliable to get information without postal delays and ensure easier access while on the move. Your password for e-mail statement will be first four letters of your name followed by your date and month of birth. For example, if the name on your Business Card is Rakesh Kumar and your date of birth is 05-01-1975, then your password will be “rake0501”. Please take a moment to join the ICICI Bank Go Green initiative. Save time and paper by subscribing to e-mail statements.

e-Statements and Mobile Alerts

Utility Bill PaymentsA D D I T I O N A L B E N E F I T S

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We understand your need to have information at your fingertips at all times and present to you the ICICI Bank Internet Banking service. Register at www.icicibank.com and you can view your monthly statement, follow payment status and make bill payments along with a host of other online services.

Online Banking

Downloa d on the or

Dining Benefits: Dine at the finest eateries in the country with equally impressive savings. Get a minimum discount of 15% on your dining bill at over 800 restaurants spread across 11 cities with the ICICI Bank Culinary Treats programme. To view the complete list of participating restaurants, visit www.culinarytreats.com. You can also download the ICICI Bank Culinary Treats mobile app from

Get immediate access to cash. Withdraw cash on your Business Advantage Card any time, from any ICICI Bank or VISA affiliated ATM. Please note this service is chargeable, please refer Most Important Terms & Conditions (MITC).

ATM Withdrawals

A D D I T I O N A L B E N E F I T S

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C O N C I E R G E S E R V I C E S

To contact i-Assist, please call 1800-26-70731 (toll free for MTNL/BSNL lines)

or 022-6787-2016 (standard call charges applicable). Available 24 hours a day,

365 days a year. This service is provided by a third party engaged by ICICI Bank.

Terms and Conditions apply.

A sudden business lunch? The perfect business gift for your client or associate? Sit back, relax and experience the joy of leaving it all to somebody else. Our team of service professionals at i-Assist, the 24x7 concierge service takes care of your every need right from finding the right gift and making restaurant reservations to travel and hotel reservations, even delivering movie tickets at your doorstep.

The services include:

• Restaurant referral and reservation

• Flower and gift assistance

• Hotel referral and reservation

• Flight referral and reservation

• Car rental and limousine service

• Booking and delivery of movie tickets

• Medical concierge privileges

• Emergency auto assistance across India

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While your Business Advantage Card helps you enjoy its unique benefits and rewards, it is also equipped to compensate for some of the uncertainties associated with your business travel. It offers personal air accident death insurance cover of up to `75 lakh. The benefits don’t end here, the table shows the list of comprehensive insurance benefits:-

INSURANCE COVER DESCRIPTION COVER AMOUNT

Personal accidental death (Air accident) `75 lakh

Personal accidental death (Non-air) `500,000

Medical expenses for bodily injury arising out of accident^ `100,000

Credit shield (in case of accidental death)# `50,000

Baggage insurance* Up to `25,000

Loss of travel documents* US$ 500

Loss of checked-in baggage* US$ 1200

Delay in receipt of checked-in baggage* US$ 300 in excess of 12 hours

Missing flight due to trans-shipment* US$ 300

Plane hijacking* US$ 250 per hour up to max. of 12 hours

Delay in flight* US$ 250 per hour up to max. of 12 hours

Transit liability `50,000

Lost Card liability `100,000 – 2 days (pre-reporting) and 7 days (post-reporting)

This insurance cover comes to you at no extra cost. All insurance benefits will be applicable only in case the Jet Airways ICICI Bank Business Advantage Card has been used at least twice in the last 90 days prior to the event. All insurance benefits are available on the Primary Card only. All the claims shall be settled in INR only. There is no insurance cover on Supplementary Cards. Please ensure that the minimum amount due on your Business Card is paid at all times to avail of insurance benefits.

^ Applicable only in the event of hospitalization for a minimum period of 24 hours.

# Payment of principal outstanding amount in the event of death due to accident of the Cardholder.

*Applicable for international travel only and not for domestic travel and only when the tickets are purchased on the Jet Airways ICICI Bank Business Advantage Card. Travel insurance covers international travel only. Insurance is the subject matter of solicitation. The insurer for the cover as aforesaid is ICICI Lombard General Insurance Co. Ltd. The policy is governed by the Terms and Conditions laid down by ICICI Lombard General Insurance Co. Ltd. ICICI Bank is not responsible for processing of claims and all claim related queries need to be taken up directly on ICICI Lombard General toll-free number: 1800 209 8888. For more details on the Terms and Conditions of the insurance cover on ICICI Bank Credit Cards, please visit www.icicibank.com

I N S U R A N C E B E N E F I T S

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GLOBAL CUSTOMER ASSISTANCE SERVICES (GCAS) If your business requires you to travel globally, you have a reason to rejoice. With our Global Customer Assistance Services (GCAS), you can now avail of the highest levels of service at your fingertips. Utilise the VISA GCAS services for emergency card replacement in case of loss or theft of your card during your international travel by calling the respective numbers.

#- Connect Call to Sydney, Australia (612) 9235 0260* - China (Southern) – Anhui, Chongqing, Fujian, Guangdong, Guangxi, Guizho, Hainan, Hunan, Jiangxi, Shanghai, Sichuan, Xizang, Yunnan and Zhejiang * - China (Northern) – Beijing, Gansu, Heilongjiang, Henan, Hubei, Inner Mongolia, Jilin, Liaoming, Mingxia, Qinghai, Shandong, Shanxi, Tianjin and Xinjiang.

COUNTRY CONTACT NUMBER

Portugal 800 84 4035

Singapore 800 448 1250

S. Korea 00368 440 0072

Spain 900 94 8965

Sweden 020 790941

Switzerland 0800 835 270

Taiwan 0080 1444 189

UK 0800 169 5189

USA 866 765 9644

COUNTRY CONTACT NUMBER

Hong Kong 800 901 869

Hungary 068 001 4351

India Dial access code 000 117 then 866 765 9643

Indonesia 001 803 441 568

Italy 800 781 767

Japan 00531 44 0023

Macau 0800 706

Malaysia 1800 803 006

Netherlands 0800 023 2963

New Zealand 0508 600 100

Philippines 1800 1441 0014

COUNTRY CONTACT NUMBER

Australia# 1800 450 346

Austria 0800 293 083

Belgium 0800 78 464

Brunei Dial access code 800 1111 then 866 765 9643

Canada 1866 639 1910

China – Southern* 10800 440 0083

China – Northern* 10800 744 0083

Denmark 808 83 413

France 0800 908 852

Germany 0800 182 2809

Greece 00800 4412 1091

G L O B A L A S S I S T A N C E

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ONLINE PAYMENT: Make your Business Card payment online through the Bill Pay (for ICICI Bank Savings Account) or Click to Pay (non ICICI Bank Savings Account holders) options. ICICI Bank Savings Account holders can also make the Credit Card payment through our Customer Care.

AUTO-DEBIT: Control when and how you make payments without ever missing one! ICICI Bank Savings Account holders have the convenience of an auto-debit facility to pay your Business Card payment directly.

CHEQUE/DRAFT: You may also deposit your cheque or bank draft favouring your Jet Airways ICICI Bank Business Advantage Card No. 4200 xxxx xxxx xxxxx at any of the drop boxes located at ICICI Bank branches. Please note that an ICICI Bank cheque will take 3 days to clear and a non-ICICI Bank cheque will take a minimum of 5 days to clear.

ICICI BANK ATM - Make your Business Card bill payment with your ICICI Bank Debit Card on any ICICI Bank ATM. The payment is credited instantly to your Business Card. Access this option under ‘others’ when you access your Account using your Debit Card on the ICICI Bank ATM.

CASH PAYMENT – You may also make your Business Card bill payment through cash on any ICICI Bank Branch. The payment would reflect in your Business Card within 24 hours. This service is chargeable, please refer Most Important Terms & Conditions (MITC).

M U L T I P L E B I L L PAY M E N T O P T I O N S

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Redeem your JPMiles and travel the world over INDICATIVE INTERNATIONAL DESTINATIONS LIST

Origin Destination JPMiles Required*Mumbai Dubai 15,000Delhi Singapore 30,000Mumbai London 42,500Delhi Hong Kong 30,000Bengaluru Abu Dhabi 20,000

LONDON

DELHI

MUMBAI BENGALURU

SINGAPORE

HONG KONGABU DHABI

DUBAI

*JPMiles required for one-way travel on Jet Airways flight in Economy cabin. The JPMiles shown here are as updated by JetPrivilege as on February 10, 2016 and is subject to change at sole discretion of JPPL.

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INDICATIVE DOMESTIC DESTINATIONS LIST

Origin Destination JPMiles Required*Mumbai Delhi 8,500Delhi Bengaluru 12,000Mumbai Bengaluru 6,500Chennai Delhi 12,000Mumbai Goa 5,000 Kolkata Mumbai 12,000

Redeem your JPMiles and travel across India

DELHI

MUMBAI

GOA

BENGALURUCHENNAI

KOLKATA

*JPMiles required for one-way travel on Jet Airways flight in Economy cabin. The JPMiles shown here are as updated by JetPrivilege as on February 10, 2016 and is subject to change at sole discretion of JPPL.

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VOID VOID VOID VOID

VOID VOID VOID VOIDA 62 OT.08 1402244A0815

AUTHORIZED SIGNATURE

www.icicibank.com

NOT VALID UNLESS SIGNED

This card is the property of ICICI Bank Ltd., to whom it must be returned upon request, or if found. The use of this card is governed by ICICI Bank’s Terms & Conditions governing Credit Card Facilities. If this card is found, please cut it into four pieces and deposite it in any branch of ICICI Bank.

Not valid for payment in Foreign Exchange in Nepal and Bhutan.

AHMEDABAD: 33667777 | BENGALURU: 33667777 | CHANDIGARH: 3366777 | CHENNAI: 33667777 | DELHI: 33667777 HYDERABAD: 33667777 | KOLKATA: 33667777 | LUCKNOW: 3366777 | MUMBAI: 33667777 | PUNE: 9021667777

VOID VOID VOID VOID

VOID VOID VOID VOIDA 62 OT.08 1402244A0815

AUTHORIZED SIGNATURE

www.icicibank.com

NOT VALID UNLESS SIGNED

This card is the property of ICICI Bank Ltd., to whom it must be returned upon request, or if found. The use of this card is governed by ICICI Bank’s Terms & Conditions governing Credit Card Facilities. If this card is found, please cut it into four pieces and deposite it in any branch of ICICI Bank.

Not valid for payment in Foreign Exchange in Nepal and Bhutan.

AHMEDABAD: 33667777 | BENGALURU: 33667777 | CHANDIGARH: 3366777 | CHENNAI: 33667777 | DELHI: 33667777 HYDERABAD: 33667777 | KOLKATA: 33667777 | LUCKNOW: 3366777 | MUMBAI: 33667777 | PUNE: 9021667777VALID

FROMVALIDTHRU03

P A

J P N O : 3 5 8 7 9 4 5 3 2 1

W A

4200

N K U M A R

/ /14 03 18

4 49200 00 1234 5678

Know your card

CHIP: This is a security feature. The chip contains the information required to use the card for payment.

VALIDITY: Your card is valid from the day you have received it upto and including the last day of the month indicated on the card.

JETPRIVILEGE MEMBERSHIP NUMBER: This is your unique JetPrivilege membership number. It will be used to avail various JetPrivilege benefits and privileges.

CARD NUMBER: This is your unique number and is embossed on your card. Please make a note for all future references. Please quote this number in all your correspondence with us, so that we can attend to your requests on priority.

VISA LOGO: Your card is backed by the international reputation and extensive network of VISA, and is accepted at all VISA accepting merchant establishments. Additionally, should you wish to withdraw cash through ATMs, you can do so at ICICI Bank ATMs and participating VISA member bank ATMs.

YOUR NAME: Only you are authorised to use your Business Advantage Card Upon receipt, kindly check that the embossed name matches. In case you notice any discrepancy, please call the ICICI Bank Customer Care service.

SIGNATURE PANEL: Please sign on this panel immediately with a non-erasable ballpoint pen (preferably in black ink) This will assure that the benefits of membership are yours and yours alone.

INTERNATIONAL ACCEPTANCE:Please note that your card is globally accepted. It can be used to pay for all services and products, purchased overseas and is billed in Indian Rupees (RBI regulations apply).

MAGNETIC STRIP: This has a built-in security feature. Please protect it from exposure to magnetic fields.

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What are JPMiles?JPMiles is the rewards currency of the JetPrivilege programme, which can be earned every time a member flies on Jet Airways, Etihad Airways or transacts with JetPrivilege’s 150+ programme partners. These accumulated JPMiles can then be redeemed for free Award Flights on Jet Airways, Etihad Airways and 25+ airline partners to over 1,000 destinations across the world.

How do JPMiles earned on my Business Advantage Card get transferred to my JetPrivilege account?All JPMiles that you earn on your Business Card accrue automatically into your JetPrivilege account each month within 30-45 working days of your valid card transaction. The JPMiles accrued will be basis the MSRM chosen by the Company.

What is Miles Split Ratio Module (MSRM)?Miles Split Ratio Module means the ratio offered by ICICI Bank in which the JPMiles earned on Qualifying Expenses are split between the Business and JetPrivilege member (company and employee). The available MSRM options are 75:25, 50:50 or 25:75, your company chooses an MSRM out of these options. For example, MSRM 75:25 specifies JPMiles split of 75% to cardholder and 25% to the company. The JPMiles earned by your company are transferred to the company’s Business Rewards+ account and your JPMiles are transferred to your individual JetPrivilege account. The MSRM needs to be chosen while enrolling for the programme and cannot be modified later.

How do I access my JetPrivilege account?You can access your JetPrivilege account through www.jetairways.com or www.jetprivilege.com and login using your JetPrivilege membership number and password. You can also call the JetPrivilege service centre on 39893333 (for

Bengaluru, Chennai, Delhi, Hyderabad, Kolkata and Mumbai). For other cities, affix STD code of any of these 6 cities and dial 39893333.

How can I find out the number of JPMiles that I have in my JetPrivilege account?You can login to your account at www.jetairways.com or www.jetprivilege.com or call the JetPrivilege service centre. You will have to quote your JetPrivilege membership number. This is embossed just below your name on your Business Advantage Card.

When and how can I redeem my JPMiles?You can start redeeming JPMiles on accumulating 3,500 JPMiles or on completing 2 activities with any of the JetPrivilege programme partners. To calculate the JPMiles required for your travel, please refer to the mileage calculator at www.jetprivilege.com.

To redeem your JPMiles:1. Login to your JetPrivilege account at www.jetairways.com or www.jetprivilege.

com using your JetPrivilege membership number and password OR2. Call the JetPrivilege service centre on 39893333

How many JPMiles can I earn?Please refer to the JPMiles Earnings section for applicable earn rate.Your card can accumulate a maximum of 150,000 JPMiles against Qualifying Expenses in every anniversary year. When this cap is reached, a JPMiles Uncapping Fee of `20,000 will be levied to your Business Card account.

• To continue earning JPMiles, please make this fee payment. Please call our Customer Care to reverse the fee if you choose not to pay it; further JPMiles will not accrue in that anniversary cycle.

• The cap will be reset at the start of the next anniversary year and JPMiles will flow into your JetPrivilege account automatically from the next statement cycle. An anniversary year is one year from your card setup date.

FAQs: Know more about JPMiles and the JetPrivilege programme

Just dial our toll free number 1800 22 8181 from any MTNL/BSNL landline or get in touch with our Customer Care Centers at: Ahmedabad: +917933443399, Bengaluru: +918033443399, Chennai: + 914433443399, Delhi: +01133443399, Hyderabad: +914033443399, Kolkata: +913333443399, Mumbai: +912233443399.

You may write to ICICI Bank through “Email Us” option on www.icicibank.com

The products, services and offers referred to herein are subject to the terms and conditions governing them as specified by ICICI Bank / third party from time to time and are offered at the sole discretion of ICICI Bank / third party. Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products/ services of ICICI Bank / third party. ICICI Bank makes no representation about the quality, delivery, usefulness or otherwise of the goods / services offered by the third party. “ICICI Bank” and “I-man” logos are trademark and property of ICICI Bank Ltd. Misuse of any intellectual property or any other content displayed herein is strictly prohibited.

You can also contact JetPrivilege Service Center at 39893333 for Bengaluru, Delhi, Chennai, Hyderabad, Kolkata & Mumbai).For other cities: Affix local code and dial 39893333.

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