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JARNAThe Official Journal of the Australasian Rehabilitation Nurses’ Association
Volume 21 Number 1 April 2018
In this issue:
Guest editorial Reflections on a career in nursing
Nursing bedside clinical handover: a pilot study testing a ward-based education intervention to improve patient outcomes
Women’s experience of traumatic brain injury — a narrative review
Development of a falls risk screening tool in a traumatic brain injury rehabilitation population: a two-phased project
Growing vegetables as part of rehabilitation
Australasian Rehabilitation Outcomes Centre
2 Day Registration... ARNA Members $500Non Members $670
28TH NATIONAL CONFERENCE
REHABILITATION NURSING:
environments practice lives
ENABLING
KEYNOTE SPEAKERSDr Joan OstaszkiewiczRN, GCert Cont Prom, GCertHE, MNurs-Res, PhD
Dr Tracey McDonaldAM, PhD, MSC(Hons), BHA (UNSW), Dip.Ed; RN, RM, GAICD
Tracey McDonald is a clinical gerontologist who, for the past 13 years, has held the research Chair of Ageing with ACU where she further augmented a national and international clinical, management, academic and scholarship career spanning 50 years. Tracey was appointed as a Member of the Order of Australia (AM) in 2012 for her work in nursing, health and aged care. She has also focused her energies on, inter alia, policy
development review in relation to human rights, health and ageing, clinician safety and quality and life quality. She brings experience in clinical care, treatment support and protection of older adults from abuse; all levels of education, social policy and management in not-for profit organisations associated with professional practice, education and services to older adults.
Joan Ostaszkiewicz is a Registered Nurse and an academic in the Deakin University- Barwon Health Partnership, Centre for Quality and Patient Safety Research at Deakin University in Australia. Her clinical and academic expertise is in the management of incontinence in frail older adults and in designing, developing and evaluating workforce models to promote evidence-based nursing
practice to enhance the quality of care for people who are care dependent. Her PhD and postdoctoral work resulted in a new conceptual approach to continence care for people with complex health conditions who are incontinent or who require assistance to maintain continence.
OCTOBER 18 & 19 2018FAIRMONT RESORT LEURA, BLUE MOUNTAINS NSW
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1JARNA Volume 21 Number 1 April 2018
The Official Journal of the Australasian Rehabilitation Nurses’ Association
Volume 21 Number 1 — April 2018
ARNA National Committee
ExecutivePresident: Deidre Widdall (NT)Email: [email protected]
Vice President: Murray Fisher (NSW)Email: [email protected]
Secretary: Kay Stevens (NT)Email: [email protected]
Treasurer: Kerrie Garrad (QLD)Email: [email protected]
Vice Treasurer: Patricia Dobbs (VIC)
Editor-in-Chief JARNA: Julie Pryor (NSW)Email: [email protected]
Committee MembersSandra Lever (NSW)Alison New (QLD)Kylie Wicks (NSW)Sue Andrusiow (NSW)Raewyn Buchanan (VIC)Elizabeth Collins (SA)Erika Schlemmer (WA)
Chapter PresidentsBrendan Bakes — Victorian/Tasmanian ChapterAlison New — Queensland ChapterGail Teal-Sinclair — NSW/ACT ChapterTerry Wells — SA/NT ChapterStephanie Jones — WA Chapter
JARNA Editor-in-ChiefJulie Pryor RN, BA, GradCertRemoteHlthPrac, MN, PhD, FACN
Associate EditorMurray Fisher RN, ICT Cert, DipAppSc (Nursing), BHSc (Nursing), MHPEd, PhD
JARNA Editorial Board MembersMark Baker RN, BN, DipHSM, GradDipNursing (MentalHlth), ProfCertTLHPE, MN
Brendan Bakes RN, BN, PostGrad Diploma in Clinical Nursing (Ortho), MN by Research, MACN
Murray Fisher RN, ICT Cert, DipAppSc (Nursing), BHSc (Nursing), MHPEd, PhD
Sandra Lever RN, BHM, Post-Reg Cert in Rehab Nursing, GradDipHlthSc (Sexual Health), MN (Rehab), MACN
Alison New RN, BHScN, MCR, MHScNCE
Deidre Widdall RN, GradCertStomalTherapyNurs, MClinRehab
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©2018 All rights reserved. No part of this publication may be reproduced or copied in any form or by any means without the written permission of the publisher. Unsolicited material is welcomed by the editor but no responsibility is taken for the return of copy or photographs unless special arrangements are made. The opinions expressed in articles, letters and advertisements in JARNA are not necessarily those of the publisher or the Australasian Rehabilitation Nurses’ Association.
PO Box 546, East Melbourne, VIC 3002, AustraliaTel: +61 3 9895 4483 Fax: +61 3 9898 0249Web: www.arna.com.au
Contents
Editorial A few more words on person-centred rehabilitation 2
Letter to the editor 4
Guest editorial Reflections on a career in nursing 5
Nursing bedside clinical handover: a pilot study testing a ward-based education intervention to improve patient outcomes 9
Women’s experience of traumatic brain injury — a narrative review 19
Development of a falls risk screening tool in a traumatic brain injury rehabilitation population: a two-phased project 22
Growing vegetables as part of rehabilitation 24
Australasian Rehabilitation Outcomes Centre 29
Guidelines for submission of manuscripts to JARNA 31
2 Day Registration... ARNA Members $500Non Members $670
28TH NATIONAL CONFERENCE
REHABILITATION NURSING:
environments practice lives
ENABLING
KEYNOTE SPEAKERSDr Joan OstaszkiewiczRN, GCert Cont Prom, GCertHE, MNurs-Res, PhD
Dr Tracey McDonaldAM, PhD, MSC(Hons), BHA (UNSW), Dip.Ed; RN, RM, GAICD
Tracey McDonald is a clinical gerontologist who, for the past 13 years, has held the research Chair of Ageing with ACU where she further augmented a national and international clinical, management, academic and scholarship career spanning 50 years. Tracey was appointed as a Member of the Order of Australia (AM) in 2012 for her work in nursing, health and aged care. She has also focused her energies on, inter alia, policy
development review in relation to human rights, health and ageing, clinician safety and quality and life quality. She brings experience in clinical care, treatment support and protection of older adults from abuse; all levels of education, social policy and management in not-for profit organisations associated with professional practice, education and services to older adults.
Joan Ostaszkiewicz is a Registered Nurse and an academic in the Deakin University- Barwon Health Partnership, Centre for Quality and Patient Safety Research at Deakin University in Australia. Her clinical and academic expertise is in the management of incontinence in frail older adults and in designing, developing and evaluating workforce models to promote evidence-based nursing
practice to enhance the quality of care for people who are care dependent. Her PhD and postdoctoral work resulted in a new conceptual approach to continence care for people with complex health conditions who are incontinent or who require assistance to maintain continence.
OCTOBER 18 & 19 2018FAIRMONT RESORT LEURA, BLUE MOUNTAINS NSW
EARLY BIRD REGISTRATIONS
NOW OPEN
REGISTER VIA:arna2018.com.au
Undergraduate Nursing Student Discount... $50 off Early Bird and Standard Registration*
Special Conference Accommodation Rate $209/night*at Fairmont Resort for Conference Attendees
Book before 30 June to be in the running for two nights free accommodation*
*Conditions apply, see website for more information.
1 Day Registration... ARNA Members $275Non Members $390
EARLY BIRD REGISTRATION PRICES
2 Volume 21 Number 1 April 2018 JARNA
EditorialA few more words on person-centred rehabilitation
Julie Pryor RN, BA, GradCertRemoteHlthPrac, MN, PhD, FACN
Editor-in-Chief
Email: [email protected]
With the central tenet of person-centredness being “respect for
and integration of individual differences when delivering patient
care” (Lauver et al., 2002, p. 248), engaging patients individually
in their own care as well as at a system level is now strongly
advocated (Australian Commission on Safety and Quality in
Health Care [ACSQHC], 2011a; Loeffler, Power, Bovaird &
Hine-Hughes, 2013). At the system level, there is increasing
interest in involving consumers in the design and evaluation of
health service delivery (ACSQHC, 2011b), with this sometimes
referred to as experience-based co-design. Some local examples
can be located on these websites:
http://www.healthcodesign.org.nz/about.html;
https://chf.org.au/experience-based-co-design-toolkit; and
https://www.aci.health.nsw.gov.au/__data/assets/
pdf_file/0003/390126/ACI-Experience-Based-Co-design-
Infographic.pdf.
At the individual level, person-centredness means involving
patients in shared decision making and providing support for
self-management (Ahmad, Ellins, Krelle & Lawrie, 2014); it is
about ‘doing with’ rather than ‘doing to’ (Loeffler et al., 2013).
It is a philosophy or way of thinking that informs the way we act.
Only last week I recall myself referring to person-centredness as
the manner in which technically competent health care should
be delivered. But what does this look like in everyday practice?
Thinking about person-centredness at the individual level
requires us to consider the nurse–patient relationship because
this is where nurses enact the notion of person-centredness
as explained by St-Germain, Boivin and Fougeyrollas (2011, p.
2106):
The effort the person in rehabilitation has to expend
on a daily basis to ensure a successful outcome to the
rehabilitation is driven by the power of the day-to-day
relationship between the caregiver and care receiver.
Borg, Karlsson, Tondora and Davidson (2009, p. 84) make the
point that person-centredness may require: “1) reorientation from
patient to personhood; 2) reorientation of what is considered
valued knowledge and expertise; and 3) partnership and
negotiation”. Being person-centred means that nurses engage
in these activities together with patients, with nurses acting as
agents of change in a patient’s rehabilitation (Pryor, 2005; Tyrell
& Pryor, 2016). The nurse and patient come to the interaction
as separate people, with possibly quite different resources
and ‘habitus’ (Oerther & Oerther, 2017), but it is the nurse’s
professional responsibility to engage the person who is the
patient.
Engagement, however, can mean many things and take many
forms, hence further clarity is needed. Following a review of the
healthcare and rehabilitation literature, the following definition
of engagement was proposed by Bright, Kayes, Worrall and
McPherson (2015, p. 650):
Engagement is a co-constructed process and state. It
incorporates a process of gradually connecting with
each other and/or a therapeutic program, which enables
the individual to become an active, committed and
invested collaborator.
In a subsequent study of practitioner engagement and
disengagement in stroke rehabilitation, Bright, Kayes, Cummins,
Worrall and McPherson (2017, p. 1396) found that “when patients
considered practitioners were engaged, this helped engagement.
3JARNA Volume 21 Number 1 April 2018
When they considered practitioners were not engaged, their
engagement was negatively affected”. Similarly, practitioners
were affected by patients; “each party’s engagement influenced
the other, suggesting it was co-constructed” (p. 1396). Bright
et al. (2017) include descriptions of engaged and disengaged
practitioners in their paper that are worth reading. The reader is
also referred to earlier editions of JARNA, where Tyrell and Pryor
(2016) provide guidance about creating effective nurse–patient
relationships and I reviewed the text Rethinking rehabilitation:
Theory and practice (Pryor, 2017), for further reading about this.
Thinking about engagement being co-constructed is in line
with my suggestion, four years ago now, that the principles (i.e.,
determining characteristics or essential qualities) of rehabilitation
are “values-guided, person-centred enablement of person–
environment congruence using goal-directed, strengths-based
co-production” (Pryor, 2014, p. 2). The fit of rehabilitation being
a “co-production between patients, their family and friends, and
the treating clinicians” (Pryor, 2014, p. 3) with co-constructed
engagement as described by Bright et al. (2017) is particularly
strong.
Further to this, in 2014 I explained that:
Rehabilitation is not done by one person to another.
All members of the team have strengths. Clinicians
use their expertise to guide and support patient work
(Pryor & Dean, 2012). Patients share the significance
they assign to their situation with clinicians. Family and
friends are potential sources of a wide range of inputs to
the co-production. Seek and capitalise on the strengths
of each person on the rehabilitation team. Also, capitalise
on the research evidence to guide the co-production of
rehabilitation (Pryor, 2014, p. 3).
While more recently the spotlight has been beginning to shine
on the clinician’s role in co-constructed practitioner–patient
relationships, I think it is vital not to forget that the notions of co-
constructed engagement and co-produced rehabilitation bring
with it expectations of the patient. For many years ARNA has
positioned the maximisation of self-determination as a goal of
rehabilitation. It features in our position statements about scope
of practice and undergraduate nursing curricula as well as our
competency standards for registered nurses, all of which can
be found on our website: www.arna.com.au. However, to my
knowledge we are yet to consider in full what this might mean for
the patient. In relation to this, the following caught my attention
recently in an analysis of the Swedish rehabilitation sector:
The liberal idea of self-determination makes certain
demands on the ‘user’. These demands are categorised
as ‘physical presence’, ‘interpretable voice’, ‘purposeful
voice’, ‘sincere voice’ and ‘realisable voice’ (Karlsson &
Nilholm, 2006, p. 193).
These researchers report on a range of dilemmas encountered
when seeking to enact the ideal of self-determination in everyday
practice which are worthy of our attention. While many may be
familiar to experienced clinicians in pursuit of person-centred
practice, the emphasis on what this means in relation to demands
upon the patient is the take-home message for me. Karlsson
and Nilholm (2006) conclude that given these dilemmas “the
possibility of appreciating interdependence and justifying
paternalistic actions also needs to be acknowledged” (p. 193).
This does not mean they are condoning paternalism, rather
they are acknowledging the complexities of enacting person-
centredness. These are important points in the evolution of our
understanding of effectiveness in relationship to rehabilitation
service delivery that are not unique to nursing. This thinking is
relevant to all clinicians, regardless of their discipline, in their
pursuit of person-centred clinical excellence.
In this, my final editorial as editor-in-chief of JARNA, I have
included several studies that are worthy of your attention. I
encourage you to track them down then read and discuss with
your colleagues on our journey to co-produce person-centred,
clinically effective and resource-efficient rehabilitation services
that meet the needs of our ever-evolving communities.
ReferencesAhmad, N., Ellins, J., Krelle., H., & Lawrie, M. (2014). Person-centred
care: From ideas to action. London: The Health Fund.
Australian Commission on Safety and Quality in Health Care (ACSQHC). (2011a). Patient-centred care: improving quality and safety through partnerships with patients and consumers. Retrieved 20 February 2018 from http://www.safetyandquality.gov.au/wp-content/uploads/2012/03/person-centred care_Paper_August.pdf.
Australian Commission on Safety and Quality in Health Care (ACSQHC). (2011b). National safety and quality health service standards. Retrieved 6 March 2018 from http://www.safetyandquality.gov.au/publications/national-safety-and-quality-health-service-standards/.
Borg, M., Karlsson, B., Tondora, J., & Davidson, L. (2009). Implementing person-centred care in psychiatric rehabilitation: what does this involve? Israel Journal of Psychiatry and Related Sciences, 46(2), 84–93.
Bright, F. A. S., Kayes, N. M., Worrall, L., & McPherson, K. (2015). A conceptual review of engagement in healthcare and rehabilitation. Disability and Rehabilitation, 37(8), 643–654.
Bright, F. A. S., Kayes, N. M., Cummins, C., Worrall, L., & McPherson, K. (2017). Co-constructing engagement in stroke rehabilitation: a qualitative study exploring how practitioner engagement can influence patient engagement. Clinical Rehabilitation, 31(10), 1396–1405.
4 Volume 21 Number 1 April 2018 JARNA
Letter to the editor
“A memo about mentoring”
Jenny Kohlhardt RN, MN, MEd
Clinical Nurse Consultant, Geriatric and Rehabilitation Unit, Princess Alexandra Hospital
Karlsson, K., & Nilholm, C. (2006). Democracy and dilemmas of self-determination. Disability & Society, 21(2), 193–207.
Lauver, D. R., Ward, S. E., Heidrich, S. M., Keller, M. L., Bowers, B. J., Flatley Brennan, P., Kirchhoff, K. T., & Wells, T. J. (2002). Patient-centred interventions. Research in Nursing and Health, 25, 246–255.
Loeffler, E., Power, G., Bovaird, T., & Hine-Hughes, F. (eds). (2013). Co-production of health and wellbeing in Scotland. Governance International.
Oerther, S., & Oerther, D. B. (2017). Pierre Bourdieu’s Theory of Practice offers nurses a framework to uncover embodied knowledge of patients living with disabilities or illness: a discussion paper. Journal of Advanced Nursing, 74, 818–826.
Pryor, J. (2005). A grounded theory of nursing’s contribution to inpatient rehabilitation. Unpublished PhD thesis. Melbourne: Deakin University.
Pryor, J. (2014). Editorial. The principles of rehabilitation. JARNA (Journal
of the Australasian Rehabilitation Nurses Association), 17(1), 2–3.
Pryor, J. (2017). Book review: Rethinking rehabilitation: Theory and
practice. JARNA (Journal of the Australasian Rehabilitation Nurses
Association), 20(1), 19.
St-Germain, D., Boivin, B., & Fougeyrollas, P. (2011). The Caring Disability
Creation Process model: a new way of combining ‘Care’ in nursing
and ‘Rehabilitation’ for better quality of services and patient safety.
Disability and Rehabilitation, 33(21–22), 2105–2113.
Tyrell, E. F., & Pryor, J. (2016). Nurses as agents of change in the
rehabilitation process. JARNA (Journal of the Australasian
Rehabilitation Nurses’ Association), 19(1), 13–20.
How do you write a letter to the editor? Well, to say the least I am
a novice, so it is with this in mind that I ask you to treat me kindly
as I attempt to write in this new forum. My publishing journey
has been a long, slow process, but it would have been longer
and slower and I would have needed more perseverance that
I may have necessarily had the time or the patience, if it hadn’t
been for the help of a mentor. As a result, I’ve realised how a
kind, focused and personal approach to mentoring enhanced my
personal and professional growth and facilitated the publishing
process. I found that last month before publishing to be a
positive, relationship-building and respectful experience which
will encourage me to undertake the process again. Thank you
Julie. Interestingly, the process of writing this letter has prompted
my thoughts towards how mentoring is present in all professional
nursing roles at every level. Taking this idea further, the importance
of the clinical coach role in which mentoring plays an integral
part. As I assess the staff undertaking our clinical rehabilitation
transition program, and as the last group of undergraduates
head out of their “jacaranda coloured glasses” phase of study
(symbolically the end of the study year in Brisbane), I am mindful
of our integral role in spreading the word about what it means to
be a rehabilitation nurse to our current undergraduates who will
eventually teeter on the edge of the decision-making precipice of
“where do I want to work?”. All our interactions, both words and
actions, are being heard and felt, and if we want the “best” to
come and work with us, we need to be the best we can be too,
and to build what we want and what we need. Part of a building
is the theoretical foundation, so why not go the step further and
publish your fantastic thoughts and activities. Spread the seeds
of how fantastic we are as rehabilitation nurses! You never know
where the fertile soil may be.
5JARNA Volume 21 Number 1 April 2018
Guest editorial
Reflections on a career in nursing
Garry FehringEmail: [email protected]
As I approach the 40-year reunion of my own nursing group, I
write for young and mid-career nurses, and perhaps the approval
of my own peers. This article is a brief consideration of the
importance of nursing history, some rehabilitation nursing history
and my thoughts on seeking leadership.
Quickly to introduce myself. I graduated as an RN in 1982
through the hospital program, completed an Oncology Nursing
Certificate in 1985, Rehabilitation Nursing Certificate in 1987,
Bachelor Degree in 1989 and Graduate Diploma in Nursing
Management in 1994. I have worked as a clinician and manager
in public and private patient rehabilitation services for 28 years,
with an additional nine years in other health environments. I
retired from the clinical scene in 2016. I am a life member of
ARNA, a member of both the Australian College of Nursing and
the Melba Opera Trust, and I currently serve as Vice-Chair of the
Board at Castlemaine Health in Victoria.
History
Nurses show their interest in history in many ways. I once met
a Tasmanian nurse who had collected thousands of items of
equipment and paraphernalia from nursing work; this monumental
task was to ensure the preservation and documentation of our
history. Nurses investigate, support and teach our history through
the Australian College of Nursing History Conference (Australian
College of Nursing, 2018).
Each year I attend the Nurses’ Memorial Service in Slater Street,
Melbourne, on the Sunday before 25 April. Usually there are very
few young heads among the silver and grey of older colleagues
at that service. Those who attend are there to honour and recall
nurses who suffered in war time; they are remembering those
who were injured and those who gave everything. At each year’s
event I find it deeply touching to remember the sacrifice nurses
have made in war time. For myself as one of the participants
in the 1985 and 1986 Victoria nurses’ strikes, I have vivid and
compelling memories of those events and the forces that were
opposed to nurses obtaining credible salaries and working
conditions.
Nursing philosophy for practice
I have always been interested in history and professionally in
nursing history, being one of I think the minority of nurses who
seem to want to read and talk about it. My view that history is
useful and relevant may be regarded by many of our colleagues
as an idiosyncrasy and not related to their daily work. I want
to consider: how important is nursing history?; should it be
important to nurses?; and what are the consequences of a lack
of regard for nursing history?
To some people, studying history may mean a tendency to look
backwards. To me it seems essential that to understand the world
and appreciate where we are up to and to anticipate change(s),
it is necessary to understand our past and where we have come
from. This is not to imply that looking backward along a time
line means that things were done better in the past. It means to
remember with affection those brilliant nurses who taught us.
It means to appreciate the efforts of those who went before us
and to understand how change is shaping our practice and our
lived experience as nurses. A nurse working today is dealing with
broad technological, complex care, as well as ethical and legal
issues that are likely to be more complex than was the case in
former years. I fear that to be unaware of our history may have
adverse effects, such as a tendency for disassociation from the
real meaning of nursing work.
My reading periodically indicates that a preoccupation with
history is necessary to understanding the present. There is a
large body of nursing theory and philosophy which I feel is under
acknowledged. It may be that because nursing is a practical
science and art that our philosophy for practice is not always
overtly stated. One could take the view that the generic nursing
degree program of three years has in fact four years of work
packed into it, and that those who develop the curriculum and
our educators are hard-pressed to deal in depth with worthwhile
topics, such as the history of the profession.
6 Volume 21 Number 1 April 2018 JARNA
One thing that concerns me is how well we are inducting our
students to nursing philosophy and by implication rehabilitation
nursing philosophy. Henderson referred to nurses as
“rehabilitators par excellence” (Henderson, 1980, p. 246). In
saying this, Henderson meant that the philosophy of promoting
human independence is the first order of business for all nurses.
In recent years, in the role of Director Clinical Services, I made
it my practice to meet with the undergraduates who came on
clinical placements in my area of responsibility; I discussed
nursing assessment and ethics with them. Often I found that
the students were not able to identify particular theorists or a
philosophy of practice beyond a general reference to Nightingale
or an intention to help people. I wonder how well we are preparing
students in this regard; should I consider that their education is
fragmented.
Two examples that are historically important and of which the
student may not be aware are the works of Virginia Henderson
and Myra Levine. Virginia Henderson, an American nurse and
academic, is one of my heroes. Her theory and recommendations
for nursing assessment are the basis of many of the assessment
forms used in our rehabilitation hospitals; a practical, structured
process for learning about the patient and getting your
interview and examination data organised for: a) reflection; b)
communication with your colleagues; and c) to meet clinical,
ethical and legal obligations to document the patient’s care.
She called it ‘basic’ nursing care, though I prefer the term
‘fundamental nursing care’.
Henderson made very beautiful statements about the nurse
making his/her nursing assessment internalised, a part of
yourself, to know the patient; “get inside his skin” (Henderson,
1964, p. 64) and the resulting assessment being complete,
competent and made with authority. Perhaps a side issue,
when I was a student the nursing notes were held in separate
folders from the medical record; the purpose of this was so
that other professionals didn’t have to wade through nursing
documentation to find the medical information that they required.
I think it is historically relevant because it relegated nursing work
to the unimportant and inconvenient, and ignored or subjugated
their role to medicine and other professions. My rehabilitation
nursing course placed emphasis on the value of the nursing
assessment and actions to place the nursing view forward in the
discussion of the patient’s care. It was a proud day when, as a
primary nurse, I saw the team scrambling for my notes in order
to prepare for case conference for a patient who had arrived just
two hours earlier.
My second example is Myra Levine (1969) who has the honour
of introducing the concept of holism into the nursing literature
through her seminal statements. This included four principles for
the nurse–patient work:
• energy conservation;
• structural physical integrity;
• social integrity; and
• personal psychological integrity.
All nurses may state that a goal for nursing is to provide ‘holistic
nursing care’; Levine tells us what that should mean.
I would like to advocate for a stronger emphasis on history in our
under- and postgraduate nursing studies.
Rehabilitation nursing education
In 1986, I was recruited into a unique nursing program that was
developed and shared between the Royal Talbot Rehabilitation
Centre in Kew and Fairfield Infectious Diseases Hospital
Victoria. There were eight senior nurses inducted into the first
program: five women, all charge nurses, and three men who
were experienced clinicians. Classes were conducted in the
education centres at the two hospitals, with clinical placements
on the two campuses and visits conducted in other specialist
centres. I wish to acknowledge the nurse leaders who were
instrumental in designing and implementing the program: Dr Bev
Walker at Royal Talbot, Val Seeger at Fairfield; Jane Brennan,
Sandy Roberts and Bronwyn Mace.
This excellent program was designed to inspire general nurses,
which we were, to be rehabilitation specialists. The essential
goals from the course description were to: 1) provide specialist
education; 2) ensure the nursing role is not eroded; 3) provide
holistic nursing; 4) offer a high degree of skill; 5) ensure that
theoretical bases for practice are provided in an environment
where there had been fragmented learning and inconsistent
standards of nursing practice; and 6) meet community
expectations of professional nursing care.
Briefly the one-year course was designed to integrate theoretical
class room education and private reading into the clinical
program of ward assignment. There were case studies and
specialist teaching, including physicians and gerontological
nurses among our teachers; this education is still in my memory.
Assessment included:
7JARNA Volume 21 Number 1 April 2018
• six theoretical student assessments;
• major, individualised negotiated assignment to 6,000 words;
and
• assessments during clinical placements at the two hospitals.
The core modules were: anatomy, physiology and pathophysiology,
microbiology and infection control, pharmacology, sociology,
psychology, human relations, including sexuality and sexual
function, investigative methods, teaching and learning, nursing
theory and models, nursing processes, nursing assessment,
rehabilitation process, disease processes, nursing and
rehabilitation, health care system and rehabilitation, course and
participant evaluation. Total contact hours were 456 hours plus
152 hours for independent study.
Happily, we were on full pay under the Victorian Nurses’ Award.
This course subsequently ran for another six yearly cycles.
What did the course achieve?
I became a primary nurse and led a small group of nurses within
a 55-bed rehabilitation ward with a dedicated caseload between
six and nine patients at any time. The course prepared me to
assist patients to plan a program of care; this sometimes ran
over several months in the case of those who had encountered
major disabilities. I learned to understand and negotiate within
multidisciplinary rehabilitation teams and to provide better
health education to patients and families. The nursing process
(assessment, planning, implementation and evaluation) had
been somewhat begrudgingly taught to me in my undergraduate
program. This straightforward idea, the application of logic to
thinking about patient care was emphasised in the rehabilitation
nursing course; it gave a structure to documentation of care,
communicating our ideas and plans with our colleagues,
negotiating with the patient (‘Is this what we have agreed for
your care?’) and encouraging a reflective approach to nursing
practice.
Notwithstanding my view that the course was excellent
preparation for rehabilitation nursing practice, I am reminded
that I wrote my course case study on a typewriter. The last 30
years have seen massive changes, such as the internet, genome
mapping and national registration for health professionals
through AHPRA — all once vague dreams. I would think that
a modern specialist rehabilitation nursing course would now
require modules on information technology and perhaps even
stronger consideration of ethics and legal issues, given that
through social and other media there is increased awareness
of social ills, such as family violence, elder abuse and sexual
predation. These topics were missing in both my undergraduate
and postgraduate nursing education. These issues may now
present themselves within a comprehensive nursing assessment
and a nurse is mandated to act, given the increasing requirement
for professional accountability over the last three decades.
The patient learning to care for him/herself is the core of rehabilitation nursing
As I am writing for rehabilitation nurses, I will assume that the
practitioner has a professional commitment to the philosophy
of the patient being central to the assessment, that a planned
negotiated care program is in place and that the plan is evaluated
for its effectiveness.
In the Australasian Rehabilitation Nurses’ Association (ARNA)
Competency Standards for Registered Nurses there are seven
domains of practice. Nurses from other clinical specialities
will recognise some of the professional values embedded in
these domains. My favourite is Competency Standard 2: ‘The
Registered Nurse views every interaction with the person as a
teaching/learning opportunity’ (ARNA, 2003, p. 11).
This elegant and beautiful statement asks the nurse to approach
the patient with an open mind, be aware of his or her own
prejudices and to be receptive to the person who is the patient.
Henderson already knew this when ARNA’s membership
described and validated this competency. My view is that nursing
has four distinct roles: patient care, team member, teacher and
learner. I often reflected on these roles when I undertook difficult
discussions, such as the patient who was wary or afraid of his/
her discharge planning meeting, remedying some discord within
a team, listening to a patient complaint or negotiating what and
how a patient or a staff member might learn something.
Leadership: what does a great nurse need?
One of the intriguing things that beginner or novice nurses will
tell you is that they have a preference for a particular clinical area.
My view is that it is at least as important to seek out the nurse
leaders on whom you can learn and model yourself. When I was
a young nurse, I opted for specialist clinical training as many
do and secondarily I wanted to work for a particular director of
nursing. It was not ‘the done thing’ in those days to speak openly
about your ambition and your desire to seek good leaders;
8 Volume 21 Number 1 April 2018 JARNA
indeed, I hardly had the language to describe my instincts to
work with those nurses who impressed me.
We know leaders emerge in all areas of clinical nursing, for
example, the experienced enrolled nurse on your ward to the
director of clinical services. I hope to encourage younger
nurses to search for the best leaders: those who exemplify
characteristics, such as an open style of communication and
teach as they go; those who aren’t afraid to stretch their staff
and ensure they are constantly stimulated with new material and
challenges; and teach them about the environment in which they
work.
Characteristics that I value in all leaders are:
• clinical competence;
• an ability to communicate the vision for the unit or ward;
• demonstrating actions which support the vision;
• compassion and tolerance of mistakes;
• an active teaching agenda;
• clear and open delegation; and
• a staff recognition and reward system.
If you are a nurse in the early years of practice, your nurse unit
manager and education managers are likely to be very important
to your professional development. These are some of the issues
which these senior nurses are dealing with that you may not be
aware of:
• physical environments wards that are not fit for purpose;
• ageing population and chronic health conditions;
• constrained health budgets;
• organisational politics;
• legal changes such as the forthcoming ‘Duty of Disclosure’
legislation in Victoria;
• new providers entering the rehabilitation field/competition;
• health funds’ requirements;
• effective clinical practice: FIM scores and their significance
in your environment;
• meeting undergraduates’ requirements;
• technological change; and
• reduced inpatient length of stay: more patients and faster
discharge.
Reflection
I was a nurse for seven years before I entered the 1986
rehabilitation nursing course. At that time, I think I knew rather
more about medicine than nursing. I say this to attest to the value
that I place on educational programs similar to the rehabilitation
course which I undertook all those years ago. It was common in my
early nursing years to find TLC (tender loving care) +++ written
in care plans. What that care was, other than the important issue
of being kind and compassionate, was anyone’s guess. Care and
support should be specific to that particular patient. During the
rehabilitation nursing course, I started to develop an appreciation
of nursing models and theory, and to develop a much more formal
nursing assessment framework for my practice. To contrast the
depth which I believe the rehabilitation nursing course gave me, I
can well remember an earlier discussion with a senior colleague,
a domiciliary nurse who told me about the inadequacies of my
discharge summary/plan; it wasn’t a very comfortable moment.
I hadn’t developed the skilled language that I needed to tell my
colleague about the patient’s problems, along with the specifics
of the help and support that the patient would need on her arrival
home.
I encourage nurses to work in a variety of settings prior to their
decision to specialise their clinical practice. This is because
nurses need a strong overview of the patient experience as
he/she moves through the health care system — ambulance to
emergency department or from the consultant’s room to theatre
to the surgical or medical ward to discharge to community
agency or resource. A nurse’s broad knowledge of the health
care system makes him/her more effective in helping the patient
to plan in an environment of constant change.
Like Henderson (1964), I see nursing as an ethical force
worldwide. On these foundations a nurse can be proud of his/
her career and assured of its value to society and the dignity
of being a nurse. In my view, a rehabilitation nurse specialist
positions him/herself well for success if they can include in their
preparation: broad preparation in their discipline; knowledge of
the history of their profession; and access effective leadership.
ReferencesAustralasian Rehabilitation Nurses’ Association. (2003). Rehabilitation
Nursing: Competency Standards for Registered Nurses. Melbourne: Australasian Rehabilitation Nurses’ Association.
Australian College of Nursing History Conference. (2018). https://www.acn.edu.au/acn-history-conference
Henderson, V. A. (1964). The nature of nursing. American Journal of Nursing 64(8), 62–67.
Henderson, V. A. (1980). Preserving the essence of nursing in a technological age. Journal of Advanced Nursing, 5, 245–260.
Levine, M. E. (1969). The pursuit of wholeness. American Journal of Nursing 69(1), 93–98.
9JARNA Volume 21 Number 1 April 2018
Research
Nursing bedside clinical handover: a pilot study testing a ward-based education intervention to improve patient outcomes
Adriana Hada* MN, RNAssistant Director of Nursing, Division of Medicine, Princess Alexandra Hospital, Brisbane, Qld, Australia Email: [email protected]
Fiona Coyer PhD, MScNsg, PGCEA, RNProfessor, School of Nursing, Queensland University of Technology and Intensive Care Services, Royal Brisbane and Women’s Hospital, Qld, Australia Email: [email protected]
Leanne Jack PhD, MNrs (ICU), RNPost Graduate Study Area Coordinator Intensive Care Nursing and Acute Care Nursing, Unit Coordinator NSN721, NSN722, NSN724, NSN726, School of Nursing, Queensland University of Technology, Qld, Australia Email: [email protected]
*Corresponding author
Abstract
ObjectiveTo explore the effectiveness of an education intervention in facilitating the provision of standardised bedside nursing handover communication, and enhancement of patient safety and quality of care in geriatric and rehabilitation wards.
Design
Pilot study using a prospective before and after quasi-experimental design.
Setting
Two geriatric and rehabilitation wards of a major tertiary referral teaching and research hospital in Brisbane, Australia.
Participants
The study population was comprised of registered and enrolled nurses employed in the two wards, and all inpatients and their families present in the two wards at the time of the study.
Main outcome measures
The outcome measures included patient outcomes (patient satisfaction with the bedside handover process, the number of patient adverse events); and staff outcomes (staff satisfaction with the bedside handover process, compliance with best-practice nursing shift-to-shift handover recommendations).
Results
A total of 104 bedside handover audits were completed. Of the 143 patients admitted to the two wards, 125 met the inclusion criteria. Returned satisfaction surveys were received from 105 patients. Of the 58 nursing staff who met the inclusion criteria, 93% returned the satisfaction surveys before implementation and 58.6% returned the satisfaction surveys after implementation. Results showed improved nursing compliance with best practice shift-to-shift handover, and increased patient and nursing staff satisfaction with the bedside handover process. Reduction in the number and severity of patient adverse events was noted: 9.37% decrease in the number of falls without patient harm, 75% decrease in the number of pressure injuries, and 11.1% decrease in medication errors.
Conclusion The results indicate that nursing education had a positive impact on the quality of the communication during bedside nursing clinical handover in the two geriatric and rehabilitation wards.
Keywords: Standardised handover communication, adverse events, rehabilitation patient safety, patient outcomes.
10 Volume 21 Number 1 April 2018 JARNA
Introduction
Accurate handover of clinical information is essential to the
continuity and safety of care. Consequently, there has been a
strong national and international focus on improving handover
communication over the last decade. In 2008, the Special
Commission of Inquiry into Acute Care Services in New South
Wales Public Hospitals (“The Garling Report”) analysed the
impact that poor communication had on patient safety. Clinical
handover has been identified as one of the most important
communication mechanisms to ensure patient safety and many
individual projects aimed at improving the clinical handover have
been reviewed. Despite the value of these individual projects,
Garling found a paucity of strong evidence demonstrating
system wide improvements to clinical handovers (Garling,
2008). The Garling Report included a recommendation that
hospital policy mandates shift handover with a structured tool,
at least part of which should be conducted at the bedside. The
report also acknowledged appropriate training and coaching
was required (Garling, 2008). Furthermore, current literature,
including a number of systematic reviews (Cohen & Hilligoss,
2010; Reisenberg & Leitzsch, 2010; Smeulers, Lucas &
Vermeulen, 2014), provides significant evidence to suggest
that inappropriate handover practices put patients at risk of
harm through poor communication. Effective and professional
communication is an essential requirement for the provision
of safe nursing care and is mandated by the Registered and
Enrolled Nurses Standards for Practice (Nursing and Midwifery
Board of Australia, 2015) as well as the Rehabilitation Nursing
Competency Standards (Australasian Rehabilitation Nurses’
Association, 2003).
Key functions of the clinical handover include the transfer of
accurate information about a patient’s care, treatment, services,
current condition and any recent or anticipated changes (Gage,
2013; Scovell, 2010; Staggers & Blaz, 2012). In addition, the
Australian Commission on Safety and Quality in Health Care,
(ACSQHC, 2010) recognised that another key function of the
clinical handover is the transfer of professional responsibility and
accountability. Gage (2013) identifies professional accountability
as an obligation of a nurse or any health professional to
account for or justify their actions and provide an explanation
for particular decisions, including situations where responsibility
has been delegated to another person. In this context, Gage
accentuates the importance of effective handover. Several
barriers to effective clinical handover have been identified,
including inconsistent communication, lack of standardisation,
insufficient staff education, unclear work procedures, team
culture, and environmental issues (Halm, 2013; Reisenberg &
Leitzsch, 2010). Enablers of effective handover, such as flexible
standardisation, use of mnemonics, technological support, and
focus on handover education have been suggested (Meissner et
al., 2007; Siemsen et al., 2012).
The SBAR (Situation, Background, Assessment,
Recommendation) communication technique, or variations of it,
such as ISBAR (Identify, Situation, Background, Assessment,
Recommendation), have been supported by the ACSQHC
(2010) as a form of structured communication for the clinical
handover. This technique provides a standardised framework for
communication between members of the health care team, such
as nurses, about a patient’s condition. It is an easy-to-remember,
concrete mechanism useful for framing a conversation and
provides a focused approach to set expectations for content that
will be communicated and how it will be communicated between
members of the team, which is essential for developing teamwork
and fostering a culture of patient safety (ACSQHC, 2010).
Boaro, Fancott, Baker, Velji and Andreoli (2010) described
the results of a pilot study conducted to adapt, implement,
and evaluate the SBAR communication tool in a rehabilitation
setting. The findings of the study identified that the SBAR tool
enhanced communication for urgent and non-urgent patient
care situations (Boaro et al., 2010), highlighting how it can
assist clinical staff to structure their concerns and issues, and
to close the communication loop in terms of recommendations
and accountabilities. The literature also suggests that in addition
to structured verbal handover communication, handover
documentation in either a paper-based or electronic form
should be used to ensure the full maintenance of data, minimise
repetition and reduce the length of handover (ACSQHC, 2010).
Bedside nursing handover has been found to improve patient
satisfaction by keeping patients better informed (Chaboyer et
al., 2009; Maxon, Derby, Wrobleski & Foss, 2012; Sand-Jencklin
& Sherman, 2013), and involving patients more in their care
(Anderson & Mangino, 2006; Maxon et al., 2012; Sand-Jencklin
& Sherman, 2013). Several studies (Chaboyer et al., 2009;
Chapman, 2009; Maxon et al., 2012; Reinbeck & Fitzsimmons
2013) report general increased patient satisfaction with a report
undertaken at their bedside. Chaboyer et al. (2009) found that
patients interviewed following the implementation of the bedside
handover perceived this change to be a positive experience
and that the handover conducted at the bedside was seen by
patients as an opportunity for interaction. Furthermore, Chapman
(2009) reported that the implementation of the bedside handover
increased patients’ involvement in the exchange of information;
11JARNA Volume 21 Number 1 April 2018
comments from the patients’ satisfaction surveys reflected that
this change was positively received and patients valued being
part of the nursing handover.
Results of quantitative and qualitative evaluations regarding
nursing staff satisfaction with the bedside handover have been
frequently described (Athwal, Fields, & Wagnell, 2009; Chaboyer
et al., 2009; Sand-Jecklin & Sherman, 2013). Reasons for
increased nurse satisfaction are attributed to receiving accurate
handover without distractions, assessment of the patient and
environment in real time, and avoiding delays in receiving the
report and asking questions to the nurse providing handover as
well as the patient and their family or significant other (Anderson
& Mangino, 2006; Bradley & Mott, 2012; Jukkala, James, Autry,
Azuero & Miltner, 2012).
Direct patient safety outcomes related to handover improvements
are described by a few authors (Athwal, Field & Wagnell, 2009;
Bradley & Mott, 2012; Sand-Jencklin & Sherman, 2013). These
safety outcomes are reported in the form of decreased frequency
of patient adverse events such as falls, pressure injuries, burns,
skin tears and medication incidents. Anderson and Mangino
(2006) reported patients’ perceptions of safety; however, there
was no evaluation of direct patient outcomes.
In summary, there is a trend of an increased interest in improving
the handover structure and processes with the aim of achieving
better patient outcomes; however, the imperative to build
evidence-based handover processes and practices remains. A
reduction in adverse patient events such as falls, medication
errors and pressure injuries would be the expected outcome of
effective, structured bedside clinical handover.
Aim
The aim of this pilot study was to explore the effectiveness of
bedside nursing handover education in facilitating the provision
of standardised handover communication and enhancement of
patient safety and quality of care.
Research questions
The research questions informing this study were:
1. Does an education intervention improve compliance with
best practice nursing shift-to-shift handover?
2. Do changes in bedside handover communication impact
patient outcomes (falls, pressure injuries and medication
errors)?
3. How do changes in bedside handover communication
impact patients, their families and nursing staff satisfaction
with the bedside handover process?
Method
this study was a pilot study using a prospective before and after
quasi-experimental design that included before-test measures
(observation and surveys), intervention implementation, and
after-test measures (observation and surveys). The timelines are
reflected in Figure 1.
Figure 1: Pilot study timelines
Figure 1: Pilot study timelines
Setting
The research was conducted in two geriatric and rehabilitation
wards of a major tertiary referral teaching and research hospital in
Brisbane, Australia. The Geriatric and Rehabilitation Unit (GARU)
is the largest rehabilitation unit in Queensland, incorporating
three wards totalling 78 inpatient beds. The GARU wards
provide care for inpatients undertaking a rehabilitation program
following a stroke, orthopaedic procedures, amputations, and
other medical or surgical conditions. A total of 58 registered and
enrolled nurses work in full-time or part-time capacities in the
two wards.
Participants
The study population was comprised of registered and enrolled
nurses employed in the two wards (n=58), as well as all
inpatients and their families present in the two wards at the time
of the study.
Inclusion criteria:
- Permanent nursing staff consisting of registered and
enrolled nurses who were employed either full time or part
time in the two wards for at least three months prior to the
commencement of study.
- All inpatients in the two wards at the time of the study and/
or their families if present at the time of bedside handover.
12 Volume 21 Number 1 April 2018 JARNA
Exclusion criteria:
- Transient nursing staff, such as casual or agency nurses
were excluded as this group was infrequently used to cover
sick or emergency leave and it would have been unlikely to
capture the same nurses in the before and after groups.
- Non-English-speaking patients, unless an interpreter was
present.
- Patients unable to communicate due to a medical condition
(such as aphasia or cognitive deficits); however, the families
of these patients were included in the study if they were
present at the time of handover.
- Handover occasions where patients were not at the bedside
at the time of bedside handover.
Outcome measures
This study had two areas of outcome measures:
1) Patient outcomes included patient satisfaction with the
bedside handover process, and the number of patient
adverse events, including falls, pressure injuries and
medication errors.
2) Staff outcomes included staff satisfaction with the bedside
handover process, and compliance with the best practice
nursing shift-to-shift handover recommendations.
Intervention
The intervention consisted of an education package containing
a video exemplar and written materials: bedside handover
SBAR script, bedside handover flowchart, and SBAR posters
and lanyard cards. The development and implementation of
the education package was supported by relevant research
theoretical frameworks and based on identified teaching and
learning theories and principles (Gordon & Findley, 2011;
McGrail, 2011; Potts & Davis, 2009).
Intervention handover process
The intervention handover process comprised evidence-based,
best-practice recommendations (ACSQHC, 2010; Chaboyer,
2010) and focused on conducting the handover at the patient’s
bedside, with the patient and/or family participating in the
handover process. The handover incorporated a short group
meeting where the outgoing team leader provided a brief overview
of relevant information or identified sensitive aspects of patient
care that could not be discussed at the bedside. The incoming
nurses then moved to their allocated patient’s room where
the outgoing nurse, using the SBAR communication method,
provided concise relevant information to the incoming nurse. The
handover concluded by inviting questions from patients/families
and the incoming nurses and performing a safety environmental
and equipment scan.
Handover process prior to intervention
Prior to the intervention, the nursing shift handover approach in
both wards consisted of a mixed written and verbal handover
model that took place in the staffroom. Each outgoing nurse
handed over their own patients, focusing on what they believed
was relevant information for each patient. Anecdotally, despite
the adoption of the SBAR clinical handover framework within
the organisation, the content of the information provided by the
outgoing nurses was highly variable. The outgoing and incoming
nurses then moved to the patients’ rooms, where they briefly
checked the bedside documentation. The safety environmental
and equipment scan was performed inconsistently.
Instruments
Data collection was comprised of five tools: a bedside handover
audit tool; patient experience survey; family experience survey;
nursing staff experience survey; and an Excel spreadsheet
incorporating the number, type and severity of patient adverse
events (falls, pressure injuries and medication errors). The audit
tool was adapted by the research team utilising the existing
hospital nursing bedside handover audit tool. The survey tools,
developed by the research team, were based on existing valid
and reliable surveys described in the literature, using Likert-type
scale design (O’Connell, Macdonald & Kelly, 2008).
1) The bedside handover observational audit tool addressed
compliance with the bedside handover process and
components recommended by the hospital policy. Items
assessed are illustrated in Table 1.
2) Patient experience with the bedside handover was
determined through an anonymous and voluntary survey.
The survey explored patients’ opinions regarding the extent
to which they were involved in the bedside handover
communication and the opportunity to ask for explanations
and further information regarding their care (Table 2).
3) Family experience with the bedside handover was also
determined through an anonymous, voluntary survey which
13JARNA Volume 21 Number 1 April 2018
explored families’ perceptions of their involvement in the
bedside handover process and incorporated the same
aspects as the patient satisfaction surveys (Table 3).
4) Nurses’ experience with the bedside handover also
comprised an anonymous, voluntary survey (Table 4) which
explored nurses’ perceptions of the bedside handover.
5) Nurse sensitive indicator (NSI) data establishing the
number, type and severity of falls and medication errors,
and the number, location and stage of pressure injuries
were collected from the hospital clinical incident reporting
database and from the quarterly pressure injury prevention
audit reports.
Table 1: Bedside handover audit tool
Handover component Item assessed
Preparation D1: No interruptions occurred during handover that related to patients’ needs
D2: Patient informed that handover is starting immediately
D3: Hand hygiene performed at the bedside prior to patient handover
Patient involvement D4: Patient is greeted by name
D5: Outgoing staff introduce incoming staff by name
D6: Identify patient details including allergies as per policy
D7: Patient invited to be involved in handover
Exchange of clinical information
D8: Situation is stated
D9: Background is stated
D10: Assessment: Review recent observations including pain assessment
D11: Assessment: Review of nursing care plan and rehabilitation goals
D12: Assessment: Review of medication chart
D13: Assessment: Review and discuss any other nursing documentation
D14: Assessment: Review and discuss risks (falls, pressure injury, aspiration)
D15: Recommendations: Discuss plan for next shift
D16: Recommendations: Discuss plan for discharge
Safety check D17: Safety issues at the bedside identified and rectified
Transfer of responsibility D18: Patient asked if any questions
D19: Oncoming staff asked if any questions
D20: Hand hygiene performed after patient handover
Table 2: Patient experience survey
Domain assessed
Scale 1 (strongly disagree) to 5 (strongly agree)
D1: I felt fully involved in all discussions about my care with the nursing staff
D2: I understood everything that was discussed about my care
D3: If I didn’t understand something, it was explained to me
D4: I felt respected during the bedside handover discussions
D5: I had a chance to ask questions during the bedside discussions
Table 3: Family experience
Domain assessed
Scale 1 (strongly disagree) to 5 (strongly agree)
D1: I felt fully involved in the handover discussion about my relative’s care with the nursing staff.
D2: I understood everything that was discussed about my relative’s care
D3: If I didn’t understand something, it was explained to me.
D4: I felt respected during the bedside handover discussions
D5: I had a chance to ask questions during the bedside discussions
Table 4: Nursing staff experience survey
Domain assessed Scale 1 to 5
D1: A standardised process improves safety of the bedside handover
1 (strongly disagree) to 5 (strongly agree)
D2: Please indicate how you rate the quality of handovers in unit
1 (poor) to 5 (outstanding)
D3: Please indicate how you rate the quality of own handover
D4: How do you rate the importance of patient involvement in handover
1 (very unimportant) to 5 (very important)
D5: Please indicate how involved you feel the patients are in handover on the unit
1 (not at all) to 5 (a great deal)
D6: Please indicate how involved you feel the patients’ families are in handover on the unit
D7: I know and understand the key components of the standardised handover process
1 (strongly disagree) to 5 (strongly agree)
D8: I feel confident in using SBAR technique to exchange information
14 Volume 21 Number 1 April 2018 JARNA
Ethics
Ethical and site-specific assessment approval was sought and
granted through the Metro South Human Research Ethics
Committee (HREC), Centre for Health Research (HREC/16/
QPAH/001), and Queensland University of Technology HREC
(QUT approval number:1600000217).
Data analysis
Data collected was entered and stored electronically using the
Statistical Package for Social Sciences (SPSS Version 20).
Univariate and bivariate analyses were performed to assess
frequencies, means, standard deviations, and the relationship
between the before and after values for each item. Normality of
distribution was checked using descriptive statistics. As the data
were not normally distributed and the sample size was relatively
small, non-parametric tests were used to analyse differences.
Wilcoxon signed-rank test was used to assess each item on the
Likert-type surveys and the McNemar’s test was used to assess
the dichotomous data for the observational audit results (Fields,
2013). Statistical assumptions for both tests were checked and
met. For all statistical tests, significance was set at the a priori
p-value 0.05 level (Field, 2013).
Findings
Participants
During the before and after implementation evaluation periods,
143 patients were admitted to the two wards for various lengths
of stay. Of these patients, 125 met the inclusion criteria and were
invited to participate in the study (61 before and 64 after group).
All patients who were invited consented to the observational
audit. Of the total number of patients included, 85.2% (n=52)
returned the surveys in the before group and 82.8% (n=53)
in the after group. The majority of included patients were over
65 years of age, undertaking a rehabilitation program following
stroke, orthopaedic procedures, amputations, and other medical
or surgical conditions. Over 90% of the included patients had
been assessed at risk of falling.
Family members were present at the bedside handover on nine
occasions during the pre-implementation evaluation and on five
occasions during the post-implementation evaluation. Only one
family satisfaction survey was returned pre-implementation and
three post-implementation; consequently these data were not
analysed.
All nursing staff working in the two wards who met the inclusion
criteria (n=58) were invited to participate in the study. The
nursing staff was comprised of clinical and registered nurses
(n=38, 65.5%) and enrolled nurses (n=20, 34.5%); of these,
8.6% were male and 91.4% female. All nursing staff consented
to the observational audit. Of the total number of nursing staff,
93% (n=54) returned the satisfaction surveys in the before
group and 58.6% (n=34) in the after group.
Compliance with best-practice nursing shift-to-shift handover observational audit
A total of 104 audits were completed (n=52 before group;
n=52 after group). The summary in Table 5 incorporates the
frequency of occasions when compliance was achieved (“yes”
answers on audit tool), the times and percentages by which the
correct compliance increased, if applicable, and the statistical
significance of the change. The results showed an increase in
compliance for each of the 20 assessed items. The compliance
increase varied from 1.02 times (2%) for ‘Discuss plan for next
shift’ (Item 15), to 6.4 times (540%) for ‘Review nursing care
plans and rehabilitation goals’ (Item 11). The McNemar’s test
determined that there was a statistically significant difference
between the before and after groups results in 19 of the 20
tested items (p < 0.05).
Bedside handover communication impact on patients’ outcomes
No harm occurred in 32 falls in the before group and in 29 falls in
the after group, representing a 9.37% decrease in the number of
falls without patient harm. One fall resulted in a patient sustaining
a fractured neck of femur in the before group and there were
no falls with harm in the after group. Twelve stage 2 pressure
injuries were reported in the before group and only three in the
after group, representing a 75% decrease in the number of
pressure injuries in the two wards. A minor decrease of 11.1% in
medication errors was also noted.
Bedside handover communication impact on patients, families and nursing staff satisfaction
The analysis of patient satisfaction was based on 52 patient
satisfaction surveys received in the before group and 53 surveys
in the after group. As illustrated in Table 6, the mean score
percentages increased in each domain (D), between 12.1%
(D2 — patients understood everything that was discussed
about their care) and 23.6% (D1 — patients felt fully involved
in all discussions about their care). The Wilcoxon signed-rank
test indicated that for patient satisfaction, after-test scores were
15JARNA Volume 21 Number 1 April 2018
Table 5: Summary of observational audit results
Item assessedBefore group occasions of correct compliance
Number (%)
After group occasions of correct compliance
Number (%)
Times (%)increase
Statistical significanceMcNemar’s sig (2-tailed)
p value
1 13 (25%) 26 (50%) 2 (100%) 0.021*
2 20 (38.5%) 34 (65.4%) 1.7 (70%) 0.018*
3 11 (21.2%) 28 (53.8%) 2.5 (155%) 0.000*
4 34 (65.4%) 51 (98%) 1.5 (50%) 0.000*
5 26 (50%) 45 (86.5%) 1.7 (73%) 0.000*
6 22 (42.3%) 39 (75%) 1.8 (77%) 0.001*
7 24 (46%) 40 (77%) 1.6 (67%) 0.005*
8 42 (80.8%) 52 (100%) 1.2 (24%) 0.001*
9 27 (52%) 50 (96%) 1.8 (85%) 0.000*
10 14 (27%) 45 (86.5%) 3.2 (221%) 0.000*
11 5 (9.6%) 32 (61.5%) 6.4 (540%) 0.000*
12 31 (31%) 43 (82.6%) 1.4 (38.7%) 0.004*
13 12 (23%) 42 (80.8%) 3.5 (250%) 0.000*
14 24 (46%) 47 (90%) 1.9 (95.8%) 0.000*
15 48 (92.3%) 49 (94.2%) 1.02 (2%) 1.000
16 16 (30.7%) 37 (71.2%) 2.3 (131.2%) 0.000*
17 19 (36.5%) 34 (65.4%) 1.7 (79%) 0.018*
18 18 (34.6%) 43 (82.7%) 2.4 (139%) 0.000*
19 16 (30.7%) 37 (71.1%) 2.3 (131%) 0.000*
20 11 (21.2%) 29 (55.8%) 2.6 (164%) 0.005*
*Significance set at p=0.05
Before group: 52 audits; After group: 52 audits
statistically significantly higher that the before-test scores for all
five domains assessed (p < 0.05).
The analysis of nurses’ satisfaction surveys was based on
54 surveys received in the before group and 34 in the after
group (Table 7). The mean score percentages for each domain
increased between 2.7% (D1 — nurses felt that a standardised
process improved safety of bedside handover) to 16.3% (D2 —
nurses’ rating of the quality of handovers in the unit); however, the
Wilcoxon signed-rank test indicated that for nurses’ satisfaction,
after-test scores were statistically significantly higher that the
before-test scores for only three of the eight domains (p < 0.05).
This demonstrated that, from the nurses’ perspective, statistically
significant improvements after implementation were achieved in
relation to the quality of handovers in the unit (D2) (p=0.002),
the level of patient involvement in the bedside handover (D5)
(p=0.004), and the level of nurses’ agreement that they knew
the key components of standardised handover process (D7)
(p=0.001).
Discussion
The implementation of a nursing education package to facilitate
the provision of effective handover communication resulted in
several significant outcomes, including improved compliance
with best-practice nursing shift-to-shift handover, and an
increase in patient and nursing staff satisfaction with the bedside
handover process. Some reduction in the number and severity
of patient adverse events, including falls, pressure injuries and
medication errors was noted, although the changes were not
statistically significant, and were most likely due to the small
number of reported incidents.
There is little evidence in the literature describing changes in
compliance with best-practice nursing handover evaluated
16 Volume 21 Number 1 April 2018 JARNA
through direct observation of the handover process. Chaboyer,
McMurray and Wallis (2010) reported the results of a descriptive
case study conducted in six Australian hospitals. Data were
collected using a semi-structured observation of the bedside
handover that assessed compliance utilising the SBAR
communication technique and patient involvement. Findings
from a total of 532 observations undertaken showed that the
SBAR was only used at one hospital in varying degrees, from
45% to 65% of the handovers. Patients were actively involved in
approximately one-third to slightly over half of handovers across
the six hospitals. Several studies have described the results of
interventions aimed at improving the handover process; however,
the evaluation method was comprised of surveys exploring nurses’
perceptions of compliance with the new practice (Chung, Davis,
Mougharabi & Gawlinski, 2011; Jukkala et al., 2012; Maxon et
al., 2012). Results of these studies indicate that following various
interventions to standardise nursing handover, nurses perceived
an increased accuracy of information exchanged, improvements
in handover communication, nurse-to-nurse accountability, and
medication reconciliation.
In this study, the comparative observational audit results
indicated that nursing education had a positive impact on the
delivery of the nursing bedside handover. Whilst these results
are encouraging, consideration must be given to the possibility
of the Hawthorne effect, which produces an improvement in
research participants’ performance as a result of being observed
(McCambridge, Witton, & Elbourne, 2014). Longitudinal data
obtained through periodic re-auditing over an extended period of
time would be required to assess the sustainability of improved
compliance.
Standardisation of the bedside handover content and process
following the implementation of the nursing handover education
resulted in an overall decrease in the frequency of patient adverse
events. Benefits experienced with changes in the handover
process, particularly with the introduction of the bedside
handover, are associated with a reduction in errors and improved
patient safety (Athwal et al., 2009; Bradley & Mott, 2012; Sand-
Jecklin, 2013). Congruent with this study’s findings, Athwal et al.
(2009) reported that following the introduction of the bedside
handover in a 34-bed cardiac medical unit, the frequency of falls
occurring during the night to morning shift nursing handover
decreased from one to two patient falls each month to only one
patient fall in six months. The findings of a study conducted by
Bradley and Mott (2012) indicated a trend in the reduction of the
frequency of incidents after the implementation of the bedside
handover process.
Table 6: Patient satisfaction survey results.
Domain assessedBefore group
n=52Mean (SD)
After groupn=53
Mean (SD)
Percentage increase mean
Wilcoxon signed-rankz and p
D1 3.73 (1.34) 4.61 (0.59) 23.6% –4.003, 0 .000*
D2 4.13 (1.02) 4.63 (0.62) 12.1% –2.911, 0.004*
D3 4.09 (0.97) 4.69 (0.64) 14.7% –3.342, 0.001*
D4 4.07 (1.18) 4.76 (0.54) 16.9% –3.661, 0.000*
D5 4.23 (1.07) 4.82 (0.51) 13.9% –3.497, 0.000*
*Significance set at p=0.05
Table 7: Nurses satisfaction survey results
Domain assessedBefore group
n=54Mean (SD)
After groupn=34
Mean (SD)
Percentage increased mean
Wilcoxon signed-rankz and p
D1 4.35 (0.61) 4.47 (0.50) 2.7% –1.091, 0.275
D2 3.18 (0.97) 3.70 (0.79) 16.3% –3.172, 0.002*
D3 3.20 (0.87) 3.38 (0.77) 5.6% –1.411, 0.158
D4 3.87 (1.31) 4.08 (1.02) 5.4% –0.420, 0.674
D5 4.05 (5.47) 4.17 (0.83) 2.9% –2.903, 0.004*
D6 3.14 (1.10) 3.41 (0.92) 8.6% 1.818, 0.069
D7 3.96 (0.77) 4.32 (0.47) 9.1% –3.274, 0.001*
D8 3.96 (0.75) 4.17 (0.57) 5.3% –1.669, 0.095
* Significance set at p=0.05
17JARNA Volume 21 Number 1 April 2018
The overall reduction in adverse events, whilst not statistically
significant, is of clinical significance. It is well documented that
adverse events have a significant impact on patient outcomes,
potentially leading to in-hospital complications, extended length
of stay, increased disability, morbidity, and mortality (Joint
Commission, 2011). The association between standardised
communication during bedside handover and the reduction in
the frequency of adverse events must be interpreted with caution
due to numerous confounders, such as concurrent prevention
strategies aimed at reducing risk, as well as patient acuity and
complexity, shift nursing skill mix, and patient understanding and
participation in risk-mitigation strategies (Chaboyer et al., 2009;
Velji et al., 2008).
The findings of this study indicate that the changes in bedside
handover communication had a positive impact on patients’
and nurses’ satisfaction with the bedside handover process.
In the before group, patients’ comments included “I feel I am
unable to interact with nurses at handover as they are talking
about me and not to me”, “I do not have the opportunity to ask
questions or participate”, whilst in the after group, patients
commented “It was nice to know what my rehabilitation goals
were”, “Nurses answered my questions”, and “Enjoyed being part
of the conversation”. These comments reinforced the importance
of bedside communication in which patients are viewed as
active participants. Similarly, in the before group, nursing staff
comments included “I would like to see a more structured
approach to the handover”, “need more patient input”; while in
the after group nurses noted that “all information I need is there”,
“very positive initiative, very happy with the new process”.
These findings were consistent with previous work in this
area. Anderson and Mangino (2006) found that after the
implementation of the bedside handover patients were more
satisfied with the way they were kept informed, being included in
the decision making, and having better control of pain. Similarly,
Chapman (2009), Chaboyer et al. (2009), and Maxon et al.
(2012) reported increased overall patient satisfaction with the
introduction of a bedside handover report. Patient involvement in
the handover discussions aligns with the rehabilitation principles
of the Rehabilitation Nursing Competency Standards, which
require nurses to facilitate effective communication and work
with the patients and their significant others to support the
achievement of the person’s goals (Australasian Rehabilitation
Nurses’ Association, 2003). A systematic review conducted by
Rosewilliam, Roskell and Pandyan (2011) found that increased
patient participation and information sharing led to better
rehabilitation outcomes.
Furthermore, in regard to nurse satisfaction, Chaboyer et al.
(2009) reported increased nursing staff satisfaction with the
bedside handover implementation, particularly in relation to
patient safety, discharge planning and teamwork. Other features
of a standardised nursing handover, such as exchange of accurate
information, more efficient use of time (Bradley & Mott, 2012;
Chung et al., 2011), patient involvement, timely assessment
of the patient and effective communication (Chaboyer et al.,
2010; Sand-Jencklin & Sherman, 2013) were associated with
increased nursing staff satisfaction with the newly implemented
handover practices.
Limitations
The limitations of this study include the use of a relatively small
sample of patients and nursing staff in a single setting; this
sample may not be representative of acute inpatient wards,
as the local context may have influenced the project. Pilot
studies, however, are conducted with intended small sample
sizes. As suggested by Moore, Carter, Nietert and Stewart
(2011), small samples may be appropriate when testing the
acceptability and adherence to a new intervention; in this
case the bedside handover education package. Furthermore,
the Hawthorne effect may have influenced findings; bedside
handover communication may have improved solely because it
was being evaluated (McCambridge, Witton, & Elbourne, 2014).
More detailed information about the nursing staff profile would
be recommended for future research to strengthen the study.
In addition, other improvements occurring at the same time
may have influenced the findings. For example, during the after
implementation evaluation period, the hospital-wide pressure
injury prevention audit was conducted; in preparation for this
audit, a strong focus was placed on identifying and addressing
risk factors for pressure injuries across the organisation.
Conclusion
Ensuring effective communication during nursing shift-to-
shift bedside handover is essential for ensuring patient safety
and continuity of care. The changes in bedside handover
communication were associated with minimal impact on the
reduction of reported patient adverse events; these changes had
a significant impact on patient and nursing staff satisfaction with
the standardised bedside handover structure and processes.
The handover education package utilised as the intervention in
this study could be tailored and made context-specific to any
clinical area in the hospital. Undertaking further study in a larger
context within the organisation would be beneficial to improve
the generalisation of these findings.
18 Volume 21 Number 1 April 2018 JARNA
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Bradley, S., & Mott, S. (2012). Handover: faster and safer? Australian Journal of Advanced Nursing, 30(1), 23–32.
Chaboyer, W., McMurray, A., Johnson, J., Hardy, L., Marianne, W., & Ying, F. (2009). Bedside handover: Quality improvement strategy to “transform care at the bedside”. Journal of Nursing Care Quality, 24(2), 136–142.
Chaboyer, W., McMurray, A., & Wallis, M. (2010). Bedside nursing handover: A case study. International Journal of Nursing Practice, 16, 27–34.
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Chung, K., Davis, I., Moughrabi, S., & Gawlinski, A. (2011). Use of an evidence-based shift report tool to improve nurses’ communication. Medsurg Nursing, 20(5), 255–268.
Cohen, M. D., & Hilligoss, P. B. (2010). The published literature on handoffs in hospitals: Deficiencies identified in an extensive review. Quality and Safety in Health Care, 19, 493–497.
Field, A. (2013). Discovering Statistics using IBM SPSS Statistics. London: SAGE.
Gage, W. (2013). Evaluating handover practice in an acute NHS trust. Nursing Standard, 27(48), 43–50.
Garling, P. (2008). Final Report of the Special Commission of Inquiry: Acute Care Services in NSW Public Hospitals. State of NSW, Sydney
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Halm, M. A. (2013). Nursing Handoffs: Ensuring Safe Passage for Patients. American Journal of Critical Care, 22(2), 158–162.
Joint Commission. (2011). Sentinel Event Data Root Causes by Event Type 2004–2010. http://www.jointcommision.org/assets/1/18/Root_Causes_by_Event_Type_2004-4Q2010.pdf
Jukkala, A. M., James, D., Autrey, P., Azuero, A., & Miltner, R. (2012). Developing a standardized tool to improve nurse communication during shift report. Journal of Nursing Care Quality, 27(3), 240–246.
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19JARNA Volume 21 Number 1 April 2018
After working as a clinician in brain injury rehabilitation for many
years, it was evident that more men than women who sustained
traumatic brain injury (TBI) were engaged in rehabilitation
programs. Much of the published literature exploring TBI is
presented in a generic way, suggesting men’s and women’s
experiences do not differ. After discussions with clinicians,
brain injury advocacy organisations and the notable absence
of gendered experience of TBI within the literature, the PhD
project, titled “I AM WOMAN — What are the gendered issues
for Australian women following traumatic brain injury?” was
born. Consequently, this poster, which was displayed at the
Nepean Blue Mountains local health district 4th Nursing and
Midwifery Research and Practice Development Conference in
2017, and was incorporated into a presentation for the 27th
Annual Australasian Rehabilitation Nurses Association National
Conference in 2017, presents a published narrative review of the
literature. The review explored what was available in regard to
the health, activity and participation issues for women following
TBI and revealed that the limited research that was available was
predominantly from Canada. It highlighted that without a focused
Research in brief
Women’s experience of traumatic brain injury — a narrative review
Kate O’ReillyAssociate Lecturer, School of Nursing & Midwifery, Western Sydney University, NSW, Australia [email protected]
exploration of Australian women’s experience of TBI, a generic
discussion which was informed by more male participants in
research would continue to take place. Without adding women’s
voices to the discourse there is the danger that rehabilitation,
health and disability services asexualise people who sustain TBI.
For a detailed discussion of the issues noted above, you are
invited to access the following publication, which was published
in Disability and Rehabilitation.
O’Reilly, K., Wilson, N.J., & Peters, K. (2017) Narrative literature
review: Health, activity and participation issues for women
following traumatic brain injury. Disability and Rehabilitation.
1–12. DOI:10.1080/09638288.2017.1334838.
For more information about this research, please contact:
Kate O’Reilly
Tel: (02) 4620 3362
Email: [email protected]
20 Volume 21 Number 1 April 2018 JARNA
A NARRATIVE REVIEW Women’s Experience of Traumatic Brain Injury
Kate O’Reilly, Kath Peters & Nathan Wilson
SEARCHED & FOUND
KEY TERMS Brain injury, women,
participation, concussion, outcomes
CINAHL; MEDLINE; SCOPUS; PSYCHInfo
PERCEPTION OF SELF & BODY IMAGE
Scarring Depression Spasticity
¼ of those who sustain TBI are women
RELATIONSHIPS & LIFE SATISFACTION
Isolation Anxiety
Separation
MEANINGFUL OCCUPATION
Underemployment Parenting roles
Financial Burden
PHYSICAL FUNCTION Hemiplegia Headaches Body Pain
SEXUALITY & SEXUAL HEALTH
Hormonal Imbalance Amenorrhea
Fatigue
431 Papers Screened
395 Papers Excluded
36 Papers Included
THEMES 5
Survival rate following TBI has increased due to improvements
in medical technology and resuscitation procedures
TBI is injury to the brain caused by an external force, such as from a motor
vehicle accident, a fall or an assault
57 million people worldwide hospitalised due to TBI
21JARNA Volume 21 Number 1 April 2018
A NARRATIVE REVIEW Women’s Experience of Traumatic Brain Injury
Kate O’Reilly, Kath Peters & Nathan Wilson
SEARCHED & FOUND
KEY TERMS Brain injury, women,
participation, concussion, outcomes
CINAHL; MEDLINE; SCOPUS; PSYCHInfo
PERCEPTION OF SELF & BODY IMAGE
Scarring Depression Spasticity
¼ of those who sustain TBI are women
RELATIONSHIPS & LIFE SATISFACTION
Isolation Anxiety
Separation
MEANINGFUL OCCUPATION
Underemployment Parenting roles
Financial Burden
PHYSICAL FUNCTION Hemiplegia Headaches Body Pain
SEXUALITY & SEXUAL HEALTH
Hormonal Imbalance Amenorrhea
Fatigue
431 Papers Screened
395 Papers Excluded
36 Papers Included
THEMES 5
Survival rate following TBI has increased due to improvements
in medical technology and resuscitation procedures
TBI is injury to the brain caused by an external force, such as from a motor
vehicle accident, a fall or an assault
57 million people worldwide hospitalised due to TBI
22 Volume 21 Number 1 April 2018 JARNA
Development of a falls risk screening tool in a traumatic brain injury rehabilitation population: a two-phased project
Duncan McKechnie RN, BN(Hons), DipPublicSafety, GradCertRehabNurse, PhDClinical Nurse Consultant, Brain Injury Unit, Royal Rehab, PO Box 6, Ryde, NSW 1680, Australia Email: [email protected]
This research was conducted for the award of Doctor of
Philosophy at the University of Sydney, under the supervision of
Associate Professor Murray Fisher and Associate Professor Julie
Pryor.
Thesis abstract
Background
With higher rates of falls reported in sub-acute than acute
care inpatient populations, patients in rehabilitation settings
are generally described as at an increased risk of falling. This
is especially the case for patients with cognitive impairment. In
mixed inpatient rehabilitation cohorts, traumatic brain injury (TBI)
is one diagnosis-related group with cognitive impairment that
has been identified as at an increased risk for falls. However,
despite the number of falls studies involving many patient
populations, falls in the inpatient TBI rehabilitation population is
under-researched. There has also been no falls risk screening
tool (FRST) developed for, or validated in, this patient population.
Consequently, there is the real possibility that frontline clinicians
are using FRSTs that have poor clinical utility. This is likely to
have implications for falls prevention. In order to prevent falls, it
is essential to accurately identify those individuals who are most
likely to fall and why. There is a need for research into the nature
of falls and factors that contribute to falls in the inpatient TBI
rehabilitation population, and for a validated FRST sensitive to
this patient population to be developed.
Aim
This project aimed to:
A. develop a falls risk patient profile for the inpatient TBI
rehabilitation population (phase 1); and
Research in brief
B. develop an FRST sensitive to the inpatient TBI rehabilitation
population (phase 2).
Design
A two-phase research design was used that consisted of four
discrete studies undertaken sequentially.
Methods
The four studies comprised: a retrospective cohort study
(Chapter Four) to describe the nature of falls in the inpatient TBI
rehabilitation population; a retrospective nonequivalent case-
control study (Chapter Five) to describe the characteristics of
patients who fall; a modified Delphi study to gain consensus from
a panel of experts on patient characteristics that contribute to
falls (Chapter Six); and an 18-month prospective cohort study
(Chapter Seven) to develop an FRST sensitive to the inpatient
TBI rehabilitation population. With the exception of the modified
Delphi study which involved experts from a wide range of settings,
the studies were undertaken in short-stay inpatient rehabilitation
units specialising in rehabilitating individuals following a TBI.
These units service the state of New South Wales, Australia.
Before the studies commenced, an integrative review of the
research literature was conducted (Chapter Three). The aim of
this review was to critically appraise the research literature on the
nature of falls and characteristics of fallers in TBI rehabilitation
settings (inpatient and community). This review, the cohort study,
case-control study and modified Delphi study were used to
develop a falls risk profile which was tested in the prospective
cohort study and formed the basis for the development of an
FRST.
23JARNA Volume 21 Number 1 April 2018
Results
In the retrospective cohort study the fall incident rate was 5.18
per 1000 patient bed days; as a proportion of admitted patients,
22% fell. Over a 24-hour period falls occurred in a trimodal
pattern, represented by peak fall periods 0900–0959 hours,
1500–1559 hours and 1700–1759 hours. At these times in
this setting, patients were undertaking their morning routine,
engaging in morning and afternoon therapy sessions and
having their evening meal (often requiring one-to-one nursing
assistance). Forty-three per cent of first falls occurred in the
first week of inpatient rehabilitation and 35% occurred after one
month.
In contrast to several studies identified in the literature, the
retrospective nonequivalent case-control study revealed that
age, sex, medication class and total number of medications
administered on admission to rehabilitation were not associated
with falls in the inpatient TBI rehabilitation population. Impaired
mobility and cognition, bladder and/or bowel dysfunction
(incontinence) and Functional Independence MeasureTM total
and subscale scores were associated with patients who fell.
In the case-control study, fallers were over 10 times more
likely than non-fallers to require assistance with activities of
daily living, transfers and continence/toileting on admission.
Neurobehaviours, including noncompliance and anosognosia,
were associated with patients who fell.
In the three-round modified Delphi study, the predictive efficacy
of 38 falls risk factor items in the TBI rehabilitation population
were considered by a panel of experts. In round three, five items
were rejected (such as, male gender and certain medication
classes), five were rated as undecided (such as, antecedent
falls and polypharmacy) and expert consensus was reached for
28 items. The panel of experts identified that some risk factors
for falls, such as outdoor mobility, are more relevant at particular
times during a patient’s rehabilitation.
From results of the integrative review, retrospective cohort
study, case-control study and modified Delphi study, a
21-falls risk variable dataset was identified for inclusion in
the prospective cohort study. Twenty of these variables were
significantly associated with patients who fell. Through multiple
logistic regression modelling, 11 variables were identified as
predictors for falls. Using hierarchical regression, five of these
were identified for inclusion in the resulting FRST: a prescribed
mobility aid (such as, wheelchair or frame), a fall since admission
to hospital, impulsive behaviour, impaired orientation and bladder
and/or bowel incontinence. The resulting tool, the Sydney Falls
Risk Screening Tool (SFRST), was found to have good clinical
validity (sensitivity = 0.9; specificity = 0.64; area under the curve
= 0.87; Youden index = 0.54). The SFRST was significantly
more accurate (p = .037 on DeLong test) in discriminating fallers
from non-fallers than the Ontario Modified STRATIFY FRST.
Conclusion
TBI rehabilitation patients with a severe brain injury characterised
by multisystem impairments are at an increased risk of falling;
however, some common falls risk factors such as age, sex,
antecedent falls, medication class and medication quantity
were not associated with falls in this population. Some falls risk
factors are more prominent at different times over a 24-hour day
and at particular times during a patient’s rehabilitation. Some
situations where a patient’s risk of falling may increase include
the commencement of high-level mobility activities, outdoor
mobility or weekend leave and when a patient has improved
mobility but is not yet independent. Consequently, rehabilitation
clinicians need to be mindful that a patient’s risk of falling is
not linear but may increase over time. Rehabilitation settings
should, therefore, consider cohort-specific falls risk profiling
and periodic falls risk screening. In the TBI rehabilitation setting,
generic falls prevention measures are insufficient for preventing
falls and falls prevention initiatives should target times of high
patient activity and situations where there is decreased nursing
capacity to observe all patients concurrently (such as, during a
patient’s morning routine and their evening meal). The Ontario
Modified STRATIFY FRST has limited clinical utility in this patient
population.
An FRST has been developed using a comprehensive
methodological framework and evidence has been provided of
this tool’s clinical validity. The developed tool, the SFRST, should
be considered for use in inpatient brain injury rehabilitation
populations.
Publications from this thesisMcKechnie, D., Pryor, J., & Fisher, M. J. (2014). Falls in inpatient TBI
rehabilitation. Journal of the Australasian Rehabilitation Nurses’ Association, 17(1), 14–18.
McKechnie, D. (2015). The lived experience and lessons learned about publishing by an early career nursing researcher. Journal of the Australasian Rehabilitation Nurses’ Association, 18(2), 18–22.
McKechnie, D., Pryor, J., & Fisher, M. J. (2015). Falls and fallers in traumatic brain injury (TBI) rehabilitation settings: an integrative review. Disability and Rehabilitation, 37(24), 2291–2299. doi: 10.3109/09638288.2014.1002578
McKechnie, D., Pryor, J., & Fisher, M. J. (2016). Predicting falls: considerations for screening tool selection vs. screening tool
24 Volume 21 Number 1 April 2018 JARNA
development. Journal of Advanced Nursing, 72(9), 2238–2250. doi: 10.1111/jan.12977
McKechnie, D., Fisher, M. J., & Pryor, J. (2016). The characteristics of falls in an inpatient traumatic brain injury rehabilitation setting. Journal of Clinical Nursing, 25, 213–222. doi: 10.1111/jocn.13087
McKechnie, D., Fisher, M. J., & Pryor, J. (2016). A Case-control study examining the characteristics of patients who fall in an inpatient traumatic brain injury rehabilitation setting. Journal of Head Trauma Rehabilitation, 31(2), 59–70. doi: 10.1097/HTR.0000000000000146
McKechnie, D., Pryor, J., & Fisher, M. J. (2017). An examination of patient characteristics that contribute to falls in the inpatient traumatic brain injury rehabilitation setting. Disability and Rehabilitation, 39(18),
Growing vegetables as part of rehabilitation
Julie Pryor RN, BA, GradCertRemoteHlthPrac, MN, PhD, FACNRoyal Rehab, Sydney, NSW, Australia Faculty of Nursing & Midwifery, Sydney University, NSW, Australia
Claire L Boyle* Horticulture Cert III, B. Ed SpecEd, MOT (Hons)Royal Rehab, Sydney, Australia Email: [email protected]
*Corresponding author
Abstract
This article tells the story of the Royal Rehab Productive Garden Project. We explore the reasons behind using vegetable growing in
rehabilitation; describe the strategy employed to get rehabilitation patients and their treating clinicians involved in vegetable growing;
and outline the steps involved in implementing the project with comment on future directions.
Introduction
In 2015 something happened at Royal Rehab. Garden beds were
designed, built and filled with soil, the theoretical underpinnings
of a Productive Garden initiative were identified, a project brief
written, and funding sourced for a project officer. The primary
activity of this initiative was to introduce vegetable growing as
part of patient rehabilitation on the main campus of Royal Rehab
in suburban Sydney, Australia.
The garden, which grows edibles and their companion plants, is
tended by patients during their therapy sessions and overseen
by a Project Officer. Produce from the garden is also used by
patients in meal preparation sessions. This article will tell the
Clinical commentary
1864–1871. doi: 10.1080/09638288.2016.1212112
McKechnie, D., Fisher, M. J., Pryor, J., De Jesus, J., & Bonser, M. (2017).
Development of a neurorehabilitation-specific falls risk screening
tool [Abstract]. Brain Injury, 31(6–7), 719–1017.
McKechnie, D., Pryor, J., & Fisher, M. J. (2017). Predicting falls in the
inpatient setting. Journal of the Australasian Rehabilitation Nurses’
Association, 20(3), 14–19.
McKechnie, D., Fisher, M. J., Pryor, J., Bonser, M., & De Jesus, J. (2018).
Development of the Sydney Falls Risk Screening Tool in brain
injury rehabilitation: a multisite prospective cohort study. Journal of
Clinical Nursing, 1–11. doi: 10.1111/jocn.14048
25JARNA Volume 21 Number 1 April 2018
story of the Royal Rehab Productive Garden Project, explaining
why and how vegetable growing was introduced.
Why vegetable growing?
Rehabilitation is about individuals regaining control over their
bodies and their lives (Ozer, 1999) and for some this may
require “the holistic reconstruction of the self”’ (Siegert, Ward,
Levack & McPherson, 2007, p. 1609). Efforts to regain control
over the body are commonly guided by clinicians with a range of
specialist knowledge and skills during therapy sessions in clinical
settings. Commonly, these clinical settings lack any resemblance
to a patient’s usual life, which has the potential to complicate the
transfer of skills learned to everyday life activities.
Regaining control over a life is often a complex and drawn-out
process. A person’s awareness of their rehabilitation needs can
take some time to evolve. Furthermore, each person’s journey is
unique, with the experience of injury or illness being assigned
personal significance in accordance with the individual’s
personal context (Donnelly, Donnelly & Grohman, 2005).
To facilitate individuals regaining control over their bodies and
their lives, the Royal Rehab Productive Garden Project sought
to:
• increase the options available to clinicians for enabling
rehabilitation activities in everyday, real-life contexts;
• foster two-way learning between patients/families and
clinicians; and
• provide clinicians with support in using the Productive
Garden to facilitate the rehabilitation and wellbeing of their
patient.
This thinking was informed by the participate to learn model
(Carlson et al., 2006), which advocates for rehabilitation in
real-life settings doing real-life activities, where learning is
experiential. This is in contrast to the learn to participate model,
where rehabilitation happens in controlled environments with
more formal teaching.
Outdoors, especially in the garden, is an important context of
functional performance for many people, but gardens are seldom
the setting for contemporary rehabilitation practice. Awareness
of the health and economic benefits associated with biophilia,
the innate attraction humans have to nature, is growing (Terrapin
Bright Green, 2012). A report conducted by Deakin University
for BeyondBlue outlined the benefits of green space and nature-
based activities on the mental health and wellbeing of a range
of populations (Townsend & Weerasuriya, 2010). Specifically
relating to gardening and horticulture activities as therapy, they
reported that these improve physical functioning, communication
skills and relieve stress, among other benefits (Townsend &
Weerasuriya 2010, p. 56). In rehabilitation and hospital settings,
each of these benefits can contribute positively to patient
outcomes. After a long absence, gardens in hospitals and care
facilities are making a comeback as reported by Burton (2014)
in The Lancet.
Within the context of health, two types of gardens are emerging
as beneficial: healing gardens, which are designed to relieve
psychological distress, and therapeutic gardens, which seek
to assist in bringing about a measurable change and functional
goal achievement (Mitrione, 2008). The Royal Rehab Productive
Garden was conceptualised to have the potential to be both
a healing and a therapeutic garden, as reflected in the original
underpinning beliefs informing the initiative:
1. Productive gardening is a mechanism for enriching the
environment of inpatient rehabilitation.
2. Being in a productive garden can facilitate healing and
wellbeing for rehabilitation inpatients.
3. Undertaking rehabilitation activities in a productive
garden can facilitate improved functional performance for
rehabilitation inpatients.
4. A productive garden provides activities that rehabilitation
inpatients can do with their families and friends.
5. Inclusion of productive gardening activities in an inpatient
rehabilitation program speeds up resumption or uptake of
gardening activities after discharge.
The strategy to get rehabilitation patients involved in growing vegetables
The Productive Garden Project didn’t seek to introduce a new
clinical discipline to Royal Rehab, nor did we seek to enable one
discipline to take ownership of the Productive Garden. Instead,
the garden works on the principle that growing vegetables is
everybody’s business. This means that patients may garden
during therapy sessions with any member of their treating
team, including occupational therapists, speech pathologists,
recreation therapists and psychologists. Produce from the
26 Volume 21 Number 1 April 2018 JARNA
garden can be used by patients in meal preparation sessions in
the ADL kitchen. In this way, we ensure the Productive Garden
is seen as a context and mechanism for rehabilitation and not a
separate therapy in and of itself. In short, the Productive Garden
can be used by any clinician in any unit from any discipline.
How was the Productive Garden Project implemented?
The first step in implementing the Productive Garden Project
was to write and implement a policy/guideline around gardening
during therapy sessions. This was done in consultation with the
infection control nurse to ensure compliance with any NSW
Health policies.
Whilst the Productive Garden Project was designed for any
clinician from any discipline working in any unit to use with their
patients, we acknowledged that not all clinicians know about
growing vegetables and to have a garden run smoothly, someone
needed to have oversight of it. A Project Officer was appointed to
work with all clinicians, to help them to use the garden with their
patients through the rehabilitation process. It was considered
essential for the Productive Garden Project Officer: 1) to be a
clinician with understanding of the rehabilitation process and the
Royal Rehab patient base; and 2) for the person to have some
horticultural knowledge and skills. It is important to reiterate that
in recruiting for the Project Officer we were not looking for a
horticultural therapist as the Productive Garden Project aims to
enable all clinicians to use the garden with patients rather than
introduce an additional discipline.
A summary of the key activities undertaken by the Project Officer
in the first six months can be seen in Table 1.
Establishing structures and processes
As the Project Officer role is a part-time position, the first
task was to develop a system to enable clinicians to use the
Productive Garden with patients when the Project Officer isn’t
on site. This was the catalyst for the “jobs board”. Each garden
bed in the Productive Garden was allocated a number. We
placed a repurposed whiteboard in the Productive Garden shed
and divided it into rows, with each garden bed being allocated its
own row. Three columns were added: 1) water (where patients
and volunteers date and tick off the beds they have watered); 2)
notes (where the Project Officer marks any special instructions
or clinicians can make a note when they have started a job but
not finished); and 3) jobs (where the Project Officer writes any
current gardening jobs).
The Project Officer keeps records of specific tasks that should
be done at certain times of the year, such as fertilising the citrus
Table 1: Summary of activities undertaken by the Project Officer during the first six months
Activity name Description
Establishing structures and processes
Plan equipment storage and set up garden shed
Set up an online booking system for using the Productive Garden
Jobs board and seed board in the shed
Design data collection sheets and data collection processes
Staff education Staff sessions: Introduction to the Productive Garden Project
Staff sessions: Orientation to the Productive Garden
All staff Productive Garden updates via email
One-to-one, hands-on staff education: Working alongside clinicians with patients in the Productive Garden
Support clinicians with data entry
Enabling patient ownership of the Productive Garden
Opportunistic conversations with patients and their families
Establish processes for patients to take responsibility for a garden bed
Engaging volunteers Liaising with Volunteer Services
Engaging with individual volunteers and community organisations
Engaging with corporate volunteers
Participating in the City of Ryde Spring Garden Competition
Raising awareness and increasing engagement
Opportunistic conversations with staff
Use awareness days (e.g. April Falls) and other opportunities to engage the whole hospital in the Productive Garden
27JARNA Volume 21 Number 1 April 2018
trees, and adds these to the jobs board at the appropriate time.
If these aren’t completed when needed by patients, the Project
Officer steps in and does these tasks. Seasonal planting guides
are on display for patients and clinicians to refer to.
In addition to the jobs board, we placed a corkboard in the shed
that was divided into columns representing the seasons. On this
we pinned packets of seeds, donated and purchased, according
to the season they could be planted in Sydney. This provides a
clear visual guide for patients and clinicians who want to plant
seeds but are unsure what could be planted at that time. We
developed instruction cards for seed planting, seedling planting
and mulching, which are hung up for any patients or clinicians
who are unsure how to do these tasks.
Staff education
We ran information sessions on different days during lunch and
invited all staff, clinical and non-clinical, to learn about the project.
We also ran orientation sessions in the Productive Garden itself,
which were designed to familiarise staff with the Productive
Garden layout, the jobs board, the equipment available and the
processes we had set up to book time in the Productive Garden
and record usage.
In early July 2015 we began sending all Royal Rehab staff
weekly Productive Garden updates complete with pictures of
the garden, ideas for activities clinicians could do in the garden
with patients and gardening tips. These proved popular with staff
and raised awareness of the Productive Garden amongst clinical
and non-clinical staff.
Enabling patient ownership of the Productive Garden
Many patients who attend Royal Rehab originate from country
areas and have worked as farmers. These patients often have
suggestions about what the Productive Garden needs to
become more productive. One practice adopted has been to
always implement these suggestions where appropriate, even if
only for a trial. This approach has not only enabled the two-way
learning from the garden’s aims, but it has also benefited the
garden and enhanced staff knowledge and skills.
We have also invited patients who are keen gardeners to
take responsibility for one of the garden beds during their
time as inpatients at Royal Rehab. This has been taken up
enthusiastically and the practice has continued. Some crops
have been introduced by patients and their families in this way.
Engaging volunteers
Volunteers have played a vital role in the Productive Garden. The
nature of raised beds means that water drains quickly, making
hand watering essential. With water rules meaning patients
could not use a hose between 10 am and 4 pm, optimal therapy
session times, a strategy was needed to ensure the garden
beds received adequate water on a regular basis. Royal Rehab
Volunteer Services provides a link between willing and skilled
volunteers and the Productive Garden to ensure the garden is
watered most days of the week. We have also used corporate
volunteers to assist in activities such as planting citrus trees and
moving soil.
Raising awareness and increasing engagement
One way to raise awareness of and increase engagement in the
Productive Garden around the hospital has been to get involved
in whole-hospital events. In July 2016 we had an abundance of
sweet potatoes growing in the garden and patients used these
to run a hospital-wide ‘Soup Day’. All patients and clinicians in
all units were invited to participate. The day was divided into
The “Jobs board”
The Seeds board
28 Volume 21 Number 1 April 2018 JARNA
time slots for different activities: harvesting, washing and cutting,
cooking and eating. Clinicians could sign up with their patients
for as many activities as they wished. At the end of the day, 50
cups of soup were served to patients and staff. The day was so
well received that it has become an annual event at Royal Rehab.
Another initiative has been to install noticeboards on each
inpatient unit and outside the ADL kitchen. On these noticeboards
we display pictures of those crops which are ready for harvest as
well as any other news we want to inform our patients of.
Where to next?
The Royal Rehab Productive Garden continues to develop in
response to the needs of Royal Rehab patients and clinicians.
We continually seek opportunities to connect with the wider
community, especially the therapeutic horticulture community
around Australia.
Our next step is to conduct a review of the literature about the
use of gardening and gardens in inpatient hospital settings
and use this to inform the way forward. We are also planning
to conduct research about the contribution of our Productive
Garden to patient rehabilitation and wellbeing.
One of the garden beds being looked after by an individual patient
Soup Day
One of the Productive Garden noticeboards
ReferencesBurton, A. (2014). Gardens that take care of us. The Lancet, 13, 447-
448.
Carlson PM et al. (2006). ‘Participate to learn’: a promising practice for community ABI rehabilitation, Brain Injury, 20(11), pp. 1111–7.
Donnelly, J. P., Donnelly, K., & Grohman, K. K. (2005). A multi-perspective concept mapping study of problems associated with traumatic brain injury. Brain Injury, 19(13), 1077–1085.
Mitrione, S. & Larson, J. (2008). Healing by design: Healing gardens and landscapes. Implications, 2(10), 1-4.
Ozer, M. N. (1999). Patient participation in the management of stroke rehabilitation. Topics in Stroke Rehabilitation, 6(1), 43–59.
Siegert, R. L., Ward, T., Levack, W. M., McPherson, K. M. (2007). A Good Lives Model of clinical and community rehabilitation. Disability and Rehabilitation, 29(20–21):1604–15.
Terrapin Bright Green. (2012). The economics of biophilia. Vancouver: Terrapin Bright Green.
Townsend, M., & Weerasuriya, R. (2010). Beyond Blue to Green: The benefits of contact with nature for mental health and well-being. BeyondBlue Limited: Melbourne, Australia.
29JARNA Volume 21 Number 1 April 2018
Australasian Rehabilitation Outcomes CentreMeasuring the rehabilitation client’s experience: The Australian Modified Client-Centred Rehabilitation Questionnaire (AM-CCRQ)
Australasian Rehabilitation Outcomes Centre (AROC) University of Wollongong, NSW, AustraliaWeb: http://chsd.uow.edu.au Tel: +61 2 4221 4411 Email: [email protected]
As health care moves towards embracing client-centred care,
an important component of this process and ongoing quality
improvement is to evaluate patient experience in the context
of their care (Browne, Roseman, Shaller & Edgman-Levitan,
2010). Across different care settings, demographic groups and
age ranges, a positive association has been found between
the patient experience, patient safety and clinical effectiveness
(Anhang Price et al., 2014; Doyle, Lennox & Bell, 2013).
Specifically within a rehabilitation setting, researchers found the
patient experience is positively associated with adherence to
treatment and medication regimes (Doyle et al., 2013). Client-
centred practice also results in increased participation, with
more favourable outcomes for the rehabilitation client, including
improved function (Law, Baptiste & Mills, 1995).
In order to assess client perceptions, seven domains of client-
centred care have been identified as relevant in the rehabilitation
context. These include: i) client participation in decision-making
and goal-setting; ii) client-centred education; iii) evaluation of
outcomes from the client’s perspective; iv) family involvement;
v) emotional support; vi) co-ordination/continuity of care; and
vii) physical comfort (Cott, 2004). Standardised measures are
needed in order to assess and review service quality and patients
perceptions about their rehabilitation experience (as opposed to
just client satisfaction).
The Australian Modified Client-Centred Rehabilitation
Questionnaire (AM-CCRQ) (Capell, Pryor, Fisher, Alexander &
Simmonds, 2016) is a self-report measure designed to evaluate
the components of patient-centred care relating to inpatient
rehabilitation. The measure has been found to have sound
psychometric properties with good reliability and validity (Capell
et al., 2016). The AM-CCRQ asks clients questions about what
did or did not occur during their episode of care in rehabilitation
around the seven identified domains of client-centred care (Cott,
2004). It has been adapted for use with an Australian population
from an earlier version developed in Canada, the Patient-
Centred Rehabilitation Questionnaire (Cott, Teare, McGilton &
Lineker, 2006), which has also received further evaluation and
modification in a rehabilitation sample from Germany (Körner,
Dangel, Plewnia, Haller & Wirtz, 2017).
Description of the AM-CCRQ
The AM-CCRQ comprises of 31 items scored on a five-point
Likert scale, ranging from ‘strongly agree’ (1) to ‘strongly
disagree’ (5). Seven items also have a ‘does not apply’ (DNA)
response. The 31 items can be grouped into 7 subscales:
1. Decision-making (6 items: Q1, 6, 8, 13, 17, 20). The
patient’s perceived level of participation in decision-making
and goal setting in their rehabilitation program.
2. Education (4 items: Q2, 18, 21, 27). The patient’s
perception of the education they have received with regard
to their health condition and rehabilitation treatment.
3. Outcome evaluation (4 items: Q3, 9, 14, 29). The patient’s
perception of how well they were informed of their progress
and outcomes during their rehabilitation program.
4. Family involvement (5 items: Q4, 10, 19, 22, 28). The
patient’s perception of how family or significant others were
engaged and informed during the patient’s rehabilitation
program.
30 Volume 21 Number 1 April 2018 JARNA
5. Emotional support (4 items: Q5, 11, 23, 25). The degree
of emotional support the patient perceived they received
during their rehabilitation program.
6. Continuity/coordination (4 items: Q15, 26, 30, 31). The
patient’s perception of the communication and coordination
during their rehabilitation program.
7. Physical comfort (4 items: Q7, 12, 16, 24). The patient’s
perception of the management of their pain and physical
comfort during their rehabilitation program.
Administration
The AM-CCRQ should be administered in its entirety as
published and not changed in any way. It is recommended the
AM-CCRQ is administered at the completion of the rehabilitation
program, at or after discharge. Confidential completion of the
AM-CCRQ will enable an unbiased response from patients
about your rehabilitation service. To administer the AM-CCRQ:
• Read the instructions with the patient and demonstrate
how the AM-CCRQ should be completed, that is to say, by
circling the correct answer.
• Issue the AM-CCRQ to the patient to complete in private,
or at home. Note: A family member may provide assistance
with completing the AM-CCRQ, but only if the responses
reflect the patient’s opinion.
• Reinforce to the patient that the AM-CCRQ is completed
anonymously and therefore once completed should be:
• returned within the facility’s mail system in a sealed
envelope provided by the facility, addressed, for example
to ‘The Quality Manager’ (or appropriate officer), OR
• returned to the facility in an unidentified reply-paid
envelope (provided by the facility).
Scoring and interpretation
From a service evaluation perspective, individual items are
reviewed for low scores to target/facilitate service improvement.
The AM-CCRQ also enables subscale analysis to review trends in
service delivery and patient care. A single score is not meaningful
or valid for determining overall patient experience. AROC has
developed a scoring template with embedded calculations and
graphical representation at both an item and subscale level.
Conclusions
The AM-CCRQ is designed to use as a quality measure to
evaluate service delivery according to the rehabilitation client’s
experiences. It is recommended that the measure is used regularly
to assist rehabilitation services to evaluate their programs in the
context of patient-centred care in order to improve the client’s
experience and subsequently their rehabilitation outcomes.
Accessing the AM-CCRQ
The AM-CCRQ and scoring template are available by accessing
a link on the AROC website (www.AROC.org.au). The link
will take you to an email form addressed to AROC for you to
complete. Upon receipt of a completed form, AROC will send
you a copy of the AM-CCRQ and scoring template. AROC will
hold your details in a register of users, which will be used to
provide you with updates on any further development made to
either the AM-CCRQ or the scoring template.
ReferencesAnhang Price, R., Elliott, M. N., Zaslavsky, A. M., Hays, R. D., Lehrman,
W. G., Rybowski, L., . . . Cleary, P. D. (2014). Examining the role of patient experience surveys in measuring health care quality. Medical Care Research and Review, 71(5), 522–554.
Browne, K., Roseman, D., Shaller, D., & Edgman-Levitan, S. (2010). Analysis & commentary measuring patient experience as a strategy for improving primary care. Health Affairs, 29(5), 921–925.
Capell, J., Pryor, J., Fisher, M., Alexander, T., & Simmonds, F. (2016). Person-centred rehabilitation: Implementation and evaluation of a rehabilitation specific patient experience survey. Retrieved from The University of Wollongong:
Cott, C. A. (2004). Client-centred rehabilitation: client perspectives. Disability and Rehabilitation, 26(24), 1411.
Cott, C. A., Teare, G., McGilton, K. S., & Lineker, S. (2006). Reliability and construct validity of the client-centred rehabilitation questionnaire. Disability and Rehabilitation, 28(22), 1387–1397.
Doyle, C., Lennox, L., & Bell, D. (2013). A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ open, 3(1), e001570.
Körner, M., Dangel, H., Plewnia, A., Haller, J., & Wirtz, M. A. (2017). Psychometric evaluation of the Client-Centered Rehabilitation Questionnaire (CCRQ) in a large sample of German rehabilitation patients. Clinical Rehabilitation, 31(7), 926–935.
Law, M., Baptiste, S., & Mills, J. (1995). Client-centred practice: What does it mean and does it make a difference? Canadian Journal of Occupational Therapy, 62(5), 250–257.
31JARNA Volume 21 Number 1 April 201834 Volume 20 Number 1 April 2017 JARNA
31JARNA Volume 19 Number 1 March 2016
Guidelines for submission of manuscripts to JARNA
Aims and scope
Rehabilitation nursing is a recognised specialty area of nursing
within Australia with a broad and expanding knowledge base.
As the offi cial Journal of the Australasian Rehabilitation Nurses’
Association (ARNA), JARNA seeks to enhance this expanding
knowledge base through the publication of information pertaining
to rehabilitation nursing. An equally important purpose of JARNA
is to facilitate the development of ARNA members as writers for
publication by providing constructive feedback to authors.
Prospective authors are asked to follow the following
guidelines when compiling a manuscript they wish to submit for
consideration for publication in JARNA.
Terms of submission
JARNA is published three times a year and manuscripts
pertaining to rehabilitation nursing are invited. The Editor
welcomes manuscripts on research, quality activities, innovative
practice, education, management, case studies and any other
item of interest to rehabilitation nurses. JARNA also invites new
and fi rst-time authors, with mentoring provided by the Editorial
Board to assist in achieving publication standards.
All work will be sub-edited to the journal’s style. The Editor
reserves the right to modify the style and length of any manuscript
submitted, so that it conforms to journal format. Major changes
to a manuscript will be referred to the author for approval prior
to publication.
Once published, the manuscript and its illustrations become
the property of JARNA, unless rights are reserved before the
publication.
Authorship
All authors must make a substantial contribution to the
manuscript and will be required to indicate their contribution.
Participation solely in the acquisition of funding, collection
of data or supervision of such does not justify authorship. All
participating authors must be acknowledged as such: proof of
authorship may be requested by the editors. The fi rst-named
author is responsible for ensuring that any other authors have
seen and approved the manuscript and are fully conversant with
its contents. If the author wishes to reproduce material subject
to copyright, it is the responsibility of that author to obtain written
permission from the copyright holder and to acknowledge this
permission within the manuscript.
Confl ict of interest It is the responsibility of the submitting
author to disclose to the Editor any signifi cant fi nancial interests
they may have in products mentioned in their manuscript before
the references section.
Regulatory requirements
Research protocol Approval of protocol by the appropriate
ethics committee of the institution within which the research was
carried out must be stated within the manuscript.
Human investigations All work must be stated that it
conformed to the “National Statement on Ethical Conduct in
Research involving Humans” by the National Health and Medical
Research Council of Australia, or equivalent in other countries or
the Declaration of Helsinki.
Humane animal care All work involving animals must contain
a statement that it conformed with the “Statement on Animal
Experimentation” by the National Health and Medical Research
Council of Australia or equivalent in other countries.
Manuscript types
Submitted work may take any of the following forms:
Original articles These articles should be 1500–4000 words
in length and, where appropriate, may include photographs or
tables.
Reviews, commentaries and discussion articles These
articles should be 1000–3000 words in length.
JARNA March 2016 GM Final.indd 31 24/03/2016 10:04 am
32 Volume 19 Number 1 March 2016 JARNA
Case reports and opinion pieces These articles should
be 1000–1500 words in length and should ensure patient
confi dentiality is maintained.
Letters to the editor Letters will be no longer than 1000 words
(but mostly shorter) and typically comment on a topic covered
in a recently published edition of JARNA or on matters of key
professional or clinical importance to rehabilitation nursing or
nurses.
Book and fi lm reviews Book or monograph reviews of no
more than 500 words may be included depending on the interest
to the subscribers. Books or monographs to be reviewed can be
sent directly to the Editor. No books will be returned.
Peer-review process
JARNA is a peer-reviewed journal. All manuscripts are initially
reviewed by the Editor or a member of the Editorial Board
and those deemed unsuitable (insuffi cient originality, serious
scientifi c or methodological fl aws, or a message that is of limited
interest to the audience of JARNA) are returned to the author/s,
usually within four weeks. If the manuscript does not conform to
the submission guidelines, the author will be asked to amend
prior to peer-review.
All manuscripts are reviewed by peers with rehabilitation nursing
experience for relevance, accuracy, currency, construction,
fl ow, style and grammar. All reviewers spend considerable time
reviewing manuscripts and providing feedback to authors. The
length of time of the review process can vary and depends on the
quality of the work submitted. Several revisions may be required
to bring the manuscript to a standard acceptable for publication.
Proofs of articles about to be published will be sent to the
corresponding author for review. This requires rapid response; if
such a response is not forthcoming, the article will be published
without the author’s reply. Providing email addresses facilitates
with process. This fi nal decision about publication is made by
the Editor.
The peer-review process is managed online. Decisions are
communicated by email to the corresponding author. Submitted
manuscripts are acknowledged by email.
Preparation of manuscripts
Manuscripts should use double spacing with Times Roman 12
font and margins 2.5 cm.
Title page To include the title of the manuscript, the author’s
or authors’ names, qualifi cations and affi liations, corresponding
author’s details including email address and contact phone
number, total word count and up to fi ve keywords. An indication
if you would like your manuscript peer-reviewed is needed here.
Abstract All manuscripts should include an abstract of no more
than 250 words. Include the title of work on the abstract page.
Main body text For research and quality articles, subheadings
should be utilised as follows:
Introduction Purpose of study and brief overview of background.
Methods Described in detail.
Results/fi ndings Concisely reported in tables and fi gures with
brief descriptions.
Discussion Clear and concise interpretation of results/fi ndings.
Tables and fi gures To be presented in a separate Word fi le.
Tables should be clearly typed, showing columns and lines.
Number tables consecutively in the order of their fi rst citation
in the text and supply a brief title for each. Place explanatory
matter in footnotes, not in the heading. Explain in footnotes all
non-standard abbreviations used in each table. Illustrations and
fi gures must be clear, well-drawn and large enough to be legible
when reproduced.
Photographs These must be submitted in jpeg format. Patients
or other individual subjects should not be identifi able from photos
unless they have given written permission for their identity to be
disclosed. If permission is provided, this must be supplied.
Referencing guidelines
The sources of information from others and ideas that are not your
own must be appropriately acknowledged in your manuscript by
the inclusion of in-text citations and an alphabetical reference list
at the end. Paraphrasing is more preferable than direct quotes
and primary sources must be used wherever possible.
The accuracy of the references is the author’s responsibility.
JARNA uses the APA referencing style, which is similar to a
modifi ed Harvard style. For further information, refer to the
Publication manual of the American Psychological Association
(6th ed, 2009). Citations in the text include the surname(s) of the
author/s and the year of publication (Smith, 2001) which appear in
brackets after the quotation, paraphrase or data cited. If there are
JARNA March 2016 GM Final.indd 32 24/03/2016 10:04 amJARNA April 2017 Final.indd 34 30/3/17 8:55 am
32 Volume 21 Number 1 April 2018 JARNA
35JARNA Volume 20 Number 1 April 201731JARNA Volume 19 Number 1 March 2016
Guidelines for submission of manuscripts to JARNA
Aims and scope
Rehabilitation nursing is a recognised specialty area of nursing
within Australia with a broad and expanding knowledge base.
As the offi cial Journal of the Australasian Rehabilitation Nurses’
Association (ARNA), JARNA seeks to enhance this expanding
knowledge base through the publication of information pertaining
to rehabilitation nursing. An equally important purpose of JARNA
is to facilitate the development of ARNA members as writers for
publication by providing constructive feedback to authors.
Prospective authors are asked to follow the following
guidelines when compiling a manuscript they wish to submit for
consideration for publication in JARNA.
Terms of submission
JARNA is published three times a year and manuscripts
pertaining to rehabilitation nursing are invited. The Editor
welcomes manuscripts on research, quality activities, innovative
practice, education, management, case studies and any other
item of interest to rehabilitation nurses. JARNA also invites new
and fi rst-time authors, with mentoring provided by the Editorial
Board to assist in achieving publication standards.
All work will be sub-edited to the journal’s style. The Editor
reserves the right to modify the style and length of any manuscript
submitted, so that it conforms to journal format. Major changes
to a manuscript will be referred to the author for approval prior
to publication.
Once published, the manuscript and its illustrations become
the property of JARNA, unless rights are reserved before the
publication.
Authorship
All authors must make a substantial contribution to the
manuscript and will be required to indicate their contribution.
Participation solely in the acquisition of funding, collection
of data or supervision of such does not justify authorship. All
participating authors must be acknowledged as such: proof of
authorship may be requested by the editors. The fi rst-named
author is responsible for ensuring that any other authors have
seen and approved the manuscript and are fully conversant with
its contents. If the author wishes to reproduce material subject
to copyright, it is the responsibility of that author to obtain written
permission from the copyright holder and to acknowledge this
permission within the manuscript.
Confl ict of interest It is the responsibility of the submitting
author to disclose to the Editor any signifi cant fi nancial interests
they may have in products mentioned in their manuscript before
the references section.
Regulatory requirements
Research protocol Approval of protocol by the appropriate
ethics committee of the institution within which the research was
carried out must be stated within the manuscript.
Human investigations All work must be stated that it
conformed to the “National Statement on Ethical Conduct in
Research involving Humans” by the National Health and Medical
Research Council of Australia, or equivalent in other countries or
the Declaration of Helsinki.
Humane animal care All work involving animals must contain
a statement that it conformed with the “Statement on Animal
Experimentation” by the National Health and Medical Research
Council of Australia or equivalent in other countries.
Manuscript types
Submitted work may take any of the following forms:
Original articles These articles should be 1500–4000 words
in length and, where appropriate, may include photographs or
tables.
Reviews, commentaries and discussion articles These
articles should be 1000–3000 words in length.
JARNA March 2016 GM Final.indd 31 24/03/2016 10:04 am
32 Volume 19 Number 1 March 2016 JARNA
Case reports and opinion pieces These articles should
be 1000–1500 words in length and should ensure patient
confi dentiality is maintained.
Letters to the editor Letters will be no longer than 1000 words
(but mostly shorter) and typically comment on a topic covered
in a recently published edition of JARNA or on matters of key
professional or clinical importance to rehabilitation nursing or
nurses.
Book and fi lm reviews Book or monograph reviews of no
more than 500 words may be included depending on the interest
to the subscribers. Books or monographs to be reviewed can be
sent directly to the Editor. No books will be returned.
Peer-review process
JARNA is a peer-reviewed journal. All manuscripts are initially
reviewed by the Editor or a member of the Editorial Board
and those deemed unsuitable (insuffi cient originality, serious
scientifi c or methodological fl aws, or a message that is of limited
interest to the audience of JARNA) are returned to the author/s,
usually within four weeks. If the manuscript does not conform to
the submission guidelines, the author will be asked to amend
prior to peer-review.
All manuscripts are reviewed by peers with rehabilitation nursing
experience for relevance, accuracy, currency, construction,
fl ow, style and grammar. All reviewers spend considerable time
reviewing manuscripts and providing feedback to authors. The
length of time of the review process can vary and depends on the
quality of the work submitted. Several revisions may be required
to bring the manuscript to a standard acceptable for publication.
Proofs of articles about to be published will be sent to the
corresponding author for review. This requires rapid response; if
such a response is not forthcoming, the article will be published
without the author’s reply. Providing email addresses facilitates
with process. This fi nal decision about publication is made by
the Editor.
The peer-review process is managed online. Decisions are
communicated by email to the corresponding author. Submitted
manuscripts are acknowledged by email.
Preparation of manuscripts
Manuscripts should use double spacing with Times Roman 12
font and margins 2.5 cm.
Title page To include the title of the manuscript, the author’s
or authors’ names, qualifi cations and affi liations, corresponding
author’s details including email address and contact phone
number, total word count and up to fi ve keywords. An indication
if you would like your manuscript peer-reviewed is needed here.
Abstract All manuscripts should include an abstract of no more
than 250 words. Include the title of work on the abstract page.
Main body text For research and quality articles, subheadings
should be utilised as follows:
Introduction Purpose of study and brief overview of background.
Methods Described in detail.
Results/fi ndings Concisely reported in tables and fi gures with
brief descriptions.
Discussion Clear and concise interpretation of results/fi ndings.
Tables and fi gures To be presented in a separate Word fi le.
Tables should be clearly typed, showing columns and lines.
Number tables consecutively in the order of their fi rst citation
in the text and supply a brief title for each. Place explanatory
matter in footnotes, not in the heading. Explain in footnotes all
non-standard abbreviations used in each table. Illustrations and
fi gures must be clear, well-drawn and large enough to be legible
when reproduced.
Photographs These must be submitted in jpeg format. Patients
or other individual subjects should not be identifi able from photos
unless they have given written permission for their identity to be
disclosed. If permission is provided, this must be supplied.
Referencing guidelines
The sources of information from others and ideas that are not your
own must be appropriately acknowledged in your manuscript by
the inclusion of in-text citations and an alphabetical reference list
at the end. Paraphrasing is more preferable than direct quotes
and primary sources must be used wherever possible.
The accuracy of the references is the author’s responsibility.
JARNA uses the APA referencing style, which is similar to a
modifi ed Harvard style. For further information, refer to the
Publication manual of the American Psychological Association
(6th ed, 2009). Citations in the text include the surname(s) of the
author/s and the year of publication (Smith, 2001) which appear in
brackets after the quotation, paraphrase or data cited. If there are
JARNA March 2016 GM Final.indd 32 24/03/2016 10:04 amJARNA April 2017 Final.indd 35 30/3/17 8:55 am
35JARNA Volume 20 Number 1 April 201731JARNA Volume 19 Number 1 March 2016
Guidelines for submission of manuscripts to JARNA
Aims and scope
Rehabilitation nursing is a recognised specialty area of nursing
within Australia with a broad and expanding knowledge base.
As the offi cial Journal of the Australasian Rehabilitation Nurses’
Association (ARNA), JARNA seeks to enhance this expanding
knowledge base through the publication of information pertaining
to rehabilitation nursing. An equally important purpose of JARNA
is to facilitate the development of ARNA members as writers for
publication by providing constructive feedback to authors.
Prospective authors are asked to follow the following
guidelines when compiling a manuscript they wish to submit for
consideration for publication in JARNA.
Terms of submission
JARNA is published three times a year and manuscripts
pertaining to rehabilitation nursing are invited. The Editor
welcomes manuscripts on research, quality activities, innovative
practice, education, management, case studies and any other
item of interest to rehabilitation nurses. JARNA also invites new
and fi rst-time authors, with mentoring provided by the Editorial
Board to assist in achieving publication standards.
All work will be sub-edited to the journal’s style. The Editor
reserves the right to modify the style and length of any manuscript
submitted, so that it conforms to journal format. Major changes
to a manuscript will be referred to the author for approval prior
to publication.
Once published, the manuscript and its illustrations become
the property of JARNA, unless rights are reserved before the
publication.
Authorship
All authors must make a substantial contribution to the
manuscript and will be required to indicate their contribution.
Participation solely in the acquisition of funding, collection
of data or supervision of such does not justify authorship. All
participating authors must be acknowledged as such: proof of
authorship may be requested by the editors. The fi rst-named
author is responsible for ensuring that any other authors have
seen and approved the manuscript and are fully conversant with
its contents. If the author wishes to reproduce material subject
to copyright, it is the responsibility of that author to obtain written
permission from the copyright holder and to acknowledge this
permission within the manuscript.
Confl ict of interest It is the responsibility of the submitting
author to disclose to the Editor any signifi cant fi nancial interests
they may have in products mentioned in their manuscript before
the references section.
Regulatory requirements
Research protocol Approval of protocol by the appropriate
ethics committee of the institution within which the research was
carried out must be stated within the manuscript.
Human investigations All work must be stated that it
conformed to the “National Statement on Ethical Conduct in
Research involving Humans” by the National Health and Medical
Research Council of Australia, or equivalent in other countries or
the Declaration of Helsinki.
Humane animal care All work involving animals must contain
a statement that it conformed with the “Statement on Animal
Experimentation” by the National Health and Medical Research
Council of Australia or equivalent in other countries.
Manuscript types
Submitted work may take any of the following forms:
Original articles These articles should be 1500–4000 words
in length and, where appropriate, may include photographs or
tables.
Reviews, commentaries and discussion articles These
articles should be 1000–3000 words in length.
JARNA March 2016 GM Final.indd 31 24/03/2016 10:04 am
32 Volume 19 Number 1 March 2016 JARNA
Case reports and opinion pieces These articles should
be 1000–1500 words in length and should ensure patient
confi dentiality is maintained.
Letters to the editor Letters will be no longer than 1000 words
(but mostly shorter) and typically comment on a topic covered
in a recently published edition of JARNA or on matters of key
professional or clinical importance to rehabilitation nursing or
nurses.
Book and fi lm reviews Book or monograph reviews of no
more than 500 words may be included depending on the interest
to the subscribers. Books or monographs to be reviewed can be
sent directly to the Editor. No books will be returned.
Peer-review process
JARNA is a peer-reviewed journal. All manuscripts are initially
reviewed by the Editor or a member of the Editorial Board
and those deemed unsuitable (insuffi cient originality, serious
scientifi c or methodological fl aws, or a message that is of limited
interest to the audience of JARNA) are returned to the author/s,
usually within four weeks. If the manuscript does not conform to
the submission guidelines, the author will be asked to amend
prior to peer-review.
All manuscripts are reviewed by peers with rehabilitation nursing
experience for relevance, accuracy, currency, construction,
fl ow, style and grammar. All reviewers spend considerable time
reviewing manuscripts and providing feedback to authors. The
length of time of the review process can vary and depends on the
quality of the work submitted. Several revisions may be required
to bring the manuscript to a standard acceptable for publication.
Proofs of articles about to be published will be sent to the
corresponding author for review. This requires rapid response; if
such a response is not forthcoming, the article will be published
without the author’s reply. Providing email addresses facilitates
with process. This fi nal decision about publication is made by
the Editor.
The peer-review process is managed online. Decisions are
communicated by email to the corresponding author. Submitted
manuscripts are acknowledged by email.
Preparation of manuscripts
Manuscripts should use double spacing with Times Roman 12
font and margins 2.5 cm.
Title page To include the title of the manuscript, the author’s
or authors’ names, qualifi cations and affi liations, corresponding
author’s details including email address and contact phone
number, total word count and up to fi ve keywords. An indication
if you would like your manuscript peer-reviewed is needed here.
Abstract All manuscripts should include an abstract of no more
than 250 words. Include the title of work on the abstract page.
Main body text For research and quality articles, subheadings
should be utilised as follows:
Introduction Purpose of study and brief overview of background.
Methods Described in detail.
Results/fi ndings Concisely reported in tables and fi gures with
brief descriptions.
Discussion Clear and concise interpretation of results/fi ndings.
Tables and fi gures To be presented in a separate Word fi le.
Tables should be clearly typed, showing columns and lines.
Number tables consecutively in the order of their fi rst citation
in the text and supply a brief title for each. Place explanatory
matter in footnotes, not in the heading. Explain in footnotes all
non-standard abbreviations used in each table. Illustrations and
fi gures must be clear, well-drawn and large enough to be legible
when reproduced.
Photographs These must be submitted in jpeg format. Patients
or other individual subjects should not be identifi able from photos
unless they have given written permission for their identity to be
disclosed. If permission is provided, this must be supplied.
Referencing guidelines
The sources of information from others and ideas that are not your
own must be appropriately acknowledged in your manuscript by
the inclusion of in-text citations and an alphabetical reference list
at the end. Paraphrasing is more preferable than direct quotes
and primary sources must be used wherever possible.
The accuracy of the references is the author’s responsibility.
JARNA uses the APA referencing style, which is similar to a
modifi ed Harvard style. For further information, refer to the
Publication manual of the American Psychological Association
(6th ed, 2009). Citations in the text include the surname(s) of the
author/s and the year of publication (Smith, 2001) which appear in
brackets after the quotation, paraphrase or data cited. If there are
JARNA March 2016 GM Final.indd 32 24/03/2016 10:04 amJARNA April 2017 Final.indd 35 30/3/17 8:55 am
36 Volume 20 Number 1 April 2017 JARNA
JARNA Volume 19 Number 1 March 2016
two authors, both names should be stated, using an ampersand
(Smith & Jones, 2009). In the case of three to fi ve authors, cite all
authors the fi rst time (Terrace, Petitto, Sanders & Bever, 1979),
then in subsequent citations of this work use the surname of
the fi rst author plus et al. For six or more authors, use only the
fi rst author’s surname plus et al. If the author is a government
agency or corporate organisation, name the organisation in the
parenthetical citation (National Health and Medical Research
Council, 2001). If the organisation has a familiar acronym then
use this in subsequent citations (NH&MRC, 2001).
Use quotation marks for quotations of fewer than 40 words.
For quotations of more than 40 words indent the quotation as
a block, without quotation marks and always include the page
number.
Examples of APA referencing style
Journal
Author, A., & Author, B. (year). Title of article. Title of Journal,
volume number(issue number), page numbers.
Antonakos, C. L., & Kazanis, A. S. (2003). Research process in
the health sciences: A focus on methods. Research and Theory
for Nursing Practice, 17, 257–264.
Clay, G. (2003). Assignment writing skills. Nursing Standard,
17(20), 47–52.
Book
Author, A., & Author, B. (year). Title of book (edition if not fi rst).
Location: Publisher.
Shipley, W. C. (1986). Shipley Institute of Living Scale. Los
Angeles, CA: Western Psychological Services.
Edited book chapter
Author, A. A. (Year). Title of chapter. In B. B. Editor (Ed.), Title of
book (pp. xxx–xxx). Location: Publisher.
Chow, T. W., & Cummings, J. L. (2000). The amygdala and
Alzheimer’s disease. In J. P. Aggleton (Ed.), The amygdala: A
functional analysis (pp. 656–680). Oxford, England: Oxford
University Press.
Submissions of manuscripts
JARNA, in conjunction with Cambridge Publishing, now uses the
world’s leading manuscript management system — ScholarOne.
Manuscripts for peer review will only be accepted via this online
program. All tables, fi gures and photographs, as well as the main
document and title page, are to be uploaded separately. Please
ensure image fi les are between 700 kb and 2 MB in size. The
manuscript may be accompanied by a Word document with tables,
fi gures and photographs embedded so as to show preferred
positioning of such. This separate fi le can be uploaded at step 4
as a cover letter.
To submit manuscripts, go to http://mc04.manuscriptcentral.
com/jarna and log into your Author Centre. Links to the login
page can be found on the JARNA home page on Cambridge
Publishing’s website http://www.cambridgepublishing.com.au/
publications/journal-of-the-australasian-rehabilitation-nurses’-
association.aspx (click on ‘Submit an Article’) where a quick
guide can be downloaded in ‘Author Guidelines’. The ARNA
website http://www.arna.com.au/jarna.html also has the links.
To create an account when using the system for the fi rst time,
click on ‘Register here’ under ‘New User?’ in the middle right of
the screen, or on ‘Create Account’ in the top right hand side of
the screen. Please enter as much information as possible when
creating an account.
Once in the system, the steps to submit an article are:
Step 1. Manuscript type, title, running head (abbreviated title)
and abstract.
Step 2. Keywords — at least two are required, up to fi ve allowed.
Step 3. Add co-author and edit your details (if necessary).
Step 4. Manuscript information and questions on funding, ethics,
confl ict of interest and copyright.
Step 5. Upload fi les.
Step 6. Review and submit.
The JARNA ScholarOne website has comprehensive guidelines
and online tutorials to assist in using the system. Click on the
orange ‘Get Help Now’ in the top right hand corner. A PDF of
the Author Quick Start Guide can be downloaded after choosing
‘Author’ as your role.
An email confi rming successful submission of the manuscript is
sent to the author with details about how to track the progress
of the manuscript.
JARNA March 2016 GM Final.indd 33 24/03/2016 10:04 am
We discovered that fibre dressings could perform even better
Easier removal1 | Superior fluid retention2
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REFERENCES: 1. Chadwick P, McCardle J. Exudate management using a gelling fibre dressing. The Diabetic Foot Journal 2015; 18(1): 43-48. 2. Data-on-file report 20140806-001 Mölnlycke Health Care. 3. Mölnlycke Health Care data: Veeva Survey undertaken in UK, Sweden, Denmark, Finland, Norway and Latvia between September 2014 and July 2015.
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JARNA April 2017 Final.indd 36 30/3/17 8:55 am
JARNA Volume 21 Number 1 April 2018
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