jane mckellar: secrets to success in life and business
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What makes a successful business leader or entrepreneur? Some say that effective leaders possess exceptional interpersonal and communication skills. Others believe that ambition and motivation are more important qualities.TRANSCRIPT
The Winning Strategy Of Jane McKellar In Achieving Success
“So a military force has no constant formation, water has no
constant shape; the ability to gain victory by changing and adapting
according to the opponent is called genius.”
www.janemckellar.com.au
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Title Page No.
Jane McKellar: Business And Sun Tzu’s The Art Of War 2
Jane McKellar Exposes The Role Of War Strategies In Business 4
Jane McKellar: Her Real Secrets To Success In Life And Business 6
Jane McKellar Revealed: Lessons From The Writings Of Sun Tzu 8
Jane McKellar Revealed: The Three War Principles That Can Change Your
Business
10
Jane McKellar Reveals The Top Qualities Of Successful CEOs 12
Jane McKellar Shares The Secrets To Effective Leadership In Business 14
Jane McKellar: The Truth Behind Her Success In Business 16
The Real Jane McKellar: Business Achievements Through War Strategies 18
Who Is The Real Jane McKellar? 20
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Jane McKellar: Business And Sun Tzu’s The Art Of War
Sun Tzu is a military general, strategist
and philosopher in ancient China who
is credited as the author of The Art of
War, one of the most well-known and
highly influential military treatises ever
written. Numerous leaders and military
strategists, both in the ancient and
modern world, have used this piece of
literature to guide them in combat. However, few have recognized that that wisdom
contained within this ancient text can be applied in matters other than war—and one of
these individuals is Jane McKellar, a corporate leader with extensive global experience
in various areas of business, such as fast-moving consumer goods (FMCG), digital and
Internet, e-commerce and luxury goods industries.
Ms McKellar firmly believes that the strategies demonstrated in Sun Tzu’s The Art of
War can also be used effectively in business. She is known for her role in planning and
executing the biggest perfume launch in the history of Australia: an event dubbed as
“The Ultimate Girls Night Out”, a dance party held for a thousand Australian girls with
ages ranging from 10 to 40. This event was organized for the launch of Elizabeth
Arden’s new perfume, curious BRITNEY SPEARS™. It was the first of its kind in the
country and was subsequently awarded “Launch of the Year” by AdNews, Australia's
leading publication serving the advertising, marketing and media industries.
McKellar shares that this success has come at a time when the company was at its low
point and morale was dwindling—and that she has helped the brand regain its former
status in the market by inspiring employees with philosophies taken from Sun Tzu’s The
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Art of War. One of the key passages in the war treatise that has helped her successfully
launch the fragrance goes, “So a military force has no constant formation, water has no
constant shape; the ability to gain victory by changing and adapting according to the
opponent is called genius.”
Ms McKellar states that this passage merely points to the importance of adaptability in
gaining success in business. Another essential element to corporate success is self-
awareness, or having a clear understanding of the strengths of the company and its
products. She explains that knowing your own business is the key to effectively
transforming it to suit the current market climate: “While at the centre of any successful
strategy is a clear understanding of and focus on the core competencies of the
business, the strategy itself needs constant review and be tweaked where necessary.
Combine this with fluid, entrepreneurial, lateral tactics that work within the prevailing
situation, the underdog can most certainly win.”
With her recognition of the similarities between war and business and the wisdom of
Sun Tzu’s teachings, Ms McKellar has helped numerous companies rise and succeed,
not just Elizabeth Arden. She has worked as a board director for various businesses,
such as Clarisonic, and www. Ebetgroup.com and has taken on various senior-level
roles in big-name companies, such as Unilever and Microsoft.
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Jane McKellar Exposes The Role Of War Strategies In Business
War is in many ways similar to business: there are basically two or more parties
competing for a certain goal and competitors have to use various strategies that make
the most use of their strengths and take advantage of their opponents’ weaknesses in
order to eventually come out on top.
Jane McKellar, currently a Partner in Sheldon Harris Consulting, is one of the few
business leaders who not only recognise the similarities between business and war, but
has applied the various war principles contained in Sun Tzu’s The Art of War
successfully in business transformation. As a result, she has successfully led struggling
companies through a business turnaround and also helped kick-start both new
companies and established corporations whose operations have become stagnant.
One of the most notable highlights of Ms. McKellar’s career involves her stint as a
Managing Director for Elizabeth Arden in Australia. In the span of just one year, she
pulled off what is touted as the most successful fragrance launch in the country, and in
per capita terms, one of the most successful in the world - while at the same time
increasing profits for the company and also propelling three of the brand’s perfumes in
Australia’s list of top 10 bestselling fragrances. At the time Ms. McKellar was appointed
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as Managing Director at Elizabeth Arden, business operations were already sluggish
and the brand was losing its status as the powerhouse beauty and cosmetics company
that it used to be.
According to Ms. McKellar, the three most important business concepts that she has
gleaned from Sun Tzu’s The Art of War include knowledge, adaptability, and recognition
of failed efforts. The first concept, knowledge, involves familiarising oneself with the
various factors that affect business performance. This involves not just knowing the
company’s core competencies, but also learning about the competitors’ key strategies
and weaknesses. In addition, research into the target market and the factors that affect
product distribution will also help businesses. Knowledge of these different factors is
necessary in transforming a business and adapting it to take advantage of market
trends.
This adaptability is essential in ensuring success in business because market conditions
are always changing. Products (both by the company and its competitors) can be
modified to accommodate new technologies and breakthroughs, buyers’ interests alter
as time, seasons and trends come and go — essentially, everyone is looking for
something new all the time. It’s important to remember that while tried-and-tested
products may earn a loyal following, other details, such as a stale and outdated
marketing technique may eventually cause companies to lose patrons.
The last piece of wisdom from Sun Tzu’s TheArt of War that Ms McKellar has applied in
business is the importance of victory, not persistence. She maintains that while
relentless effort is crucial to success, it’s important to recognise when a method just isn’t
bringing the results it is supposed to deliver. Success in business, according to Ms
McKellar, is not just about persistence — it’s about being nimble and changing your
strategies to get more results.
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Jane McKellar: Her Real Secrets To Success In Life And Business
Having a successful career while at the same time leading a happy and fulfilling
personal life is perhaps one of the biggest challenges for people living in the modern
age. New technologies and electronic devices have promised to help people
communicate better and even automate tedious tasks that once took up so much time;
however, the truth is that these gadgets — computers and the Internet, mobile phones
and tablets — have only served to distract us from life. With all these factors that
complicate daily activities, it seems as if leading a balanced life is impossible — but
business leader Jane McKellar thinks otherwise.
Ms McKellar is best known for her work at Elizabeth Arden Australia. During her term as
the company’s Managing Director, she managed to achieve things that would have
been deemed just too difficult or impossible — in just the span of a year. Ms McKellar
spearheaded the planning and execution of an event that would later be known as the
biggest and most successful fragrance launch in the history of Australia. At the same
time, she also helped boost the company’s profits by a staggering 80 per cent and
positioned three of Elizabeth Arden’s perfumes in the country’s list of bestsellers.
Besides her success at Elizabeth Arden
Australia, Ms McKellar has also helped
initiate a business turnaround for other
companies, both big and small. For
instance, she led the purchase of Stila
Corporation from the Estee Lauder
Group. Under Ms McKellar’s leadership
as CEO, Stila was transitioned in 14
countries — and costs were brought to break-even after just eight months. Ms McKellar
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also helped establish Excite.com as part of a joint venture between Excite.com and JB
Fairfax, and she was also a Founding Director of NineMSN during her stint as Director
of Sales and Marketing at MSN Australia.
However, Ms McKellar’s achievements are not limited to just business. She is also a
mother to two young ladies. And while juggling corporate and parental duties, she also
managed to excel in sports at the same time. She was the founder of Scotland’s first
women’s rugby team (Ms McKellar being a passionate rugby player herself) and she
also represented the US in the World Triathlon Championships in 2010, for which she
ranked 6th in the USA for her age group.
So what is the secret to Ms McKellar’s incredible achievements? Ms McKellar shares
that her secrets to success can be found in just one book: Sun Tzu’s The Art of War.
She shares that life is a constant battle, and must be approached like one — with
careful planning, learning and flexibility.
The true secret to a successful and fulfilling life? Courage, says Ms McKellar. She
encourages other to get out of your comfort zone, constantly challenge yourself and as
her personal motto states, “be bold”.
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Jane McKellar Revealed: Lessons From The Writings Of Sun Tzu
Sun Tzu’s The Art of War is perhaps one of the most famous war and leadership
treatises ever written in history. This piece of ancient text is well-known not only for its
revolutionary ideas, but for its successful application in real life situations. Numerous
politicians and military strategists, both in the ancient and modern world, have won wars
using Sun Tzu’s guidance; in fact, both General Norman Schwarzkopf, Jr. and General
Colin Powell have been said to employ principles stated in this book during the Persian
Gulf War in the 1990s.
However, wars are not the only real life situations
where Sun Tzu’s teachings can be applied.
Personal relationships and business can also
benefit from the ancient war strategist’s wisdom
— after all, in the words of the English novelist
Charlotte Bronte, “But life is a battle: may we all
be enabled to fight it well!”
Jane McKellar, a CEO, board director and
business consultant, believes in the value of Sun
Tzu’s teachings in business. She shares that his
strategies for attaining victory in wars have
helped her gain more success in this field. An example of Ms. McKellar’s successful
application of Sun Tzu’s principles is demonstrated in her accomplishments, particularly
those she achieved while serving as managing director of Elizabeth Arden in Australia.
Ms. McKellar relates that at the time of her appointment, the company’s core operations
were becoming sluggish and morale was at an all-time low. Through a clear leadership
strategy and with the guidance of Sun Tzu’s teachings, however, Ms. McKellar was able
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to kick off a business turnaround: within 12 months of her appointment, she organised
and executed the most successful perfume launch in the history of Australia and at the
same time, she also helped boost profits by a large margin and positioned three of
Elizabeth Arden’s perfumes in Australia’s top ten bestsellers.
Besides her massive achievements at Elizabeth Arden Australia, Ms. McKellar has also
helped other companies, both big and small, rejuvenate their operations and gain
profitability. She explicitly states that she is “passionate about brands, turnarounds,
start-ups and kick-starting stale businesses, as well as leading and developing teams.”
Ms. McKellar shares that the strategies and principles for victory stated in The Art of
War have helped her propel companies, even struggling and stagnating ones, to
success. Among the core principles discussed in the text are the importance of
knowledge and adaptability in business. These two, when combined with the wisdom to
know the appropriate time for flexibility and a leader who is resolute in achieving gains,
can help even seemingly hopeless companies.
These “hidden” lessons are actually not-so-secret — after all, anyone can access the
book. The real secret to success, shares Ms. McKellar, is understanding these concepts
and knowing how to apply them in real life.
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Jane McKellar Revealed: The Three War Principles That Can Change Your
Business
Sun Tzu’s The Art of War is perhaps one of the most well-known war treatises in the
world, and military strategists have used its principles to lead wars throughout history.
This famous ancient text definitely has its applications in war; however, few individuals
realize that Sun Tzu’s wisdom can also be applied in life and business. Jane McKellar,
an avid reader of Sun Tzu’s treatise on war, is one of those few.
Ms. McKellar is a businesswoman with extensive experience in various global business
industries. She is the brains behind the most successful perfume launch in the history of
Australia and was also the driving force behind the performance breakthrough that has
helped Elizabeth Arden reclaim its status in the beauty market there. Ms. McKellar
shares three fundamental Sun Tzu passages that have influenced how she runs
businesses:
“If you know your enemy and you know yourself, your victory will not be threatened. If
you know the terrain and know the weather, the victory is inexhaustible.”
According to Ms. McKellar this passage means that success can be attained by learning
about the various players involved and factors that can influence business. These
players include not just the company and its competitors, but also the buyers and
product vendors. She relates that she and her team managed to boost productivity in
stores by helping vendors of Elizabeth Arden products learn about the “terrain”; vendors
were taught to observe and learn about factors such as traffic in stores, file card
systems for customers as well as the optimum time for selling. After this simple exercise
of “knowing about the terrain”, the company reaped a 30 per cent increase in
productivity within a few months.
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“Victory in war is not repetitious but adapts its form regularly.”
This war principle, states Ms. McKellar, is all about changing your strategies to adapt to
the current trends in the market. She asserts that businesses are “not going to be
victorious if you do the same thing over again.” Sun Tzu’s simple passage serves as
reminder for business not to become too comfortable with a single successful business
strategy as it poses two risks that can eventually help competitors topple even powerful
brands: first, a successful marketing technique, when repeated many times over, makes
even the best products appear unexciting and eventually, unappealing; second, using
the same strategy repeatedly makes you very predictable, a weakness that competitors
can eventually use to their advantage.
“So the important thing in a military operation is victory, not persistence.”
This last important quote from Sun Tzu’s The Art of War is about recognising when your
efforts are not effective, and then tweaking your strategies to adapt to the current
market. Ms. McKellar shares that while discipline and hard work are indeed important,
it’s also essential in business to know in a timely manner when a strategy is just not
working so that you can curb your losses and move on and employ a more effective
approach.
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Jane McKellar Reveals The Top Qualities Of Successful CEOs
Leading a company may seem like one of
the most powerful jobs in the world, but it is
by no means the easiest. There are several
hurdles that business owners and CEOs
need to tackle every single day (including
weekends and holidays). These include not
just internal matters such as office
organisation and assignment and sharing of
responsibilities, but also external factors,
such as the company’s image, relationships with clients and vendors and ongoing
competition with company rivals. As such, being a CEO requires more than just skill in
leading people.
Jane McKellar, one of the most notable female CEOs for today’s generation, has helped
numerous companies around the world not only improve and boost their operations but
also jumpstart companies that are struggling to make a name in the corporate world or
even those that have already become stagnant. She is best known for her work with
Elizabeth Arden Australia, where she organised what has been awarded as the “Launch
of the Year” by media agency AdNews. Ms. McKellar has also served senior level roles
in companies such as Unilever, Microsoft’s MSN Australia, Stila Corporation and
Callanish Interests Pty Ltd, as well as non-executive directorships in Clarisonic, KUSP
and EbetGroup.com.
According to Ms. McKellar, one of the top qualities of a successful CEO is commitment
to learning. This capacity to learn does not involve just the ins and outs of their own
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respective industries, but also about competitors’ strengths and weaknesses, the
qualities of the target market and the key features of their vendors that can be used to
improve sales. Ms. McKellar steadfastly subscribes to the philosophies offered in Sun
Tzu’s war treatise, The Art of War, and applies the leadership strategies presented in
this book on her business ventures. In The Art of War, the importance of learning in
success is emphasised in this simple passage: “If you know your enemy and you know
yourself, your victory will not be threatened. If you know the terrain and know the
weather, the victory is inexhaustible.”
In addition to commitment to constant learning, Ms. McKellar shares another key quality
of successful CEOs: adaptability. She states that while learning allows business owners
to create plans and strategies that have a very high chance of success, the truth is that
the success of such “fool-proof” plans is only guaranteed in theory, and that the
business landscape is very unpredictable. A more sensible plan, she states, is one that
allows room to accommodate unforeseen factors that can later on change the course of
business.
However, these aforementioned qualities — the capacity to learn and adaptability — are
useless without the wisdom to know when changes need to be implemented, which
according to Ms. McKellar is the last important trait of an effective leader. She shares
that hard work and discipline are indeed important, but it’s even more crucial to
recognise when these are no longer enough and change is needed.
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Jane McKellar Shares The Secrets To Effective Leadership In Business
Building a business from scratch is by no means easy; acquiring capital or finding
investors, hiring the right employees and sourcing the materials and manpower needed
to build products and services take a lot of time and effective planning. However, even
the most fool-proof plans will not be able to survive the tough world of business without
effective leadership. Jane McKellar, a highly successful female CEO who has helped
initiate a performance breakthrough in numerous companies around the world, offers a
few of her secrets to effective business leadership.
For those who are not familiar with Ms. McKellar’s achievements, there are several. She
is most well-known for her bold and innovative efforts at Elizabeth Arden Australia:
during her term as the company’s Managing Director, she helped pull off what is
acknowledged as the most successful fragrance launch in Australian history while at the
same time boosting the company’s profits by 80 per cent and positioning three of the
brand’s fragrances in Australia’s top 10 bestselling perfumes list. In addition to her
significant role in Elizabeth Arden Australia’s economic revival, Ms. McKellar has also
led other big name companies; for instance she had various international roles at
Unilever and was also Director of Sales and Marketing for MSN Australia. During her
stint at Microsoft, she was a
Founding Director of NineMSN.
Besides her work in big-name
corporate entities, Ms. McKellar
has also helped jumpstart other
businesses. She led the purchase
of Stila Corporation from the Estee
Lauder Group and successfully
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initiated a transition and business turnaround for the brand in 14 countries, as CEO. Ms.
McKellar has also served as a non-executive director in various company boards,
including Clarisonic (which was recently sold to L’Oreal) and Ebet.com.au.
According to Ms. McKellar, great business leaders share a few key characteristics. The
most obvious ones include a skill for communication and interpersonal relations, and
also the ability to listen to others. While these are indeed important in becoming an
effective business leader, she stresses that the true secrets to success in business
involves one’s capacity and willingness to learn, adapt and recognise when it’s time to
implement changes. Ms. McKellar firmly believes in the philosophies of ancient war
strategist Sun Tzu, and shares what she learned about these essential business traits
through his book, The Art of War.
Ms. McKellar shares that these seemingly simple qualities — commitment to learning,
adaptability, and wisdom to enact change — are also important in winning wars, and
that in many ways, hurdles in the commercial arena are just like obstacles in the
battlefield. These three key features, she believes, are very things that any entrepreneur
needs to grow a company and ultimately succeed in business.
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Jane McKellar: The Truth Behind Her Success In Business
What makes a successful business leader or entrepreneur? Some say that effective
leaders possess exceptional interpersonal and communication skills. Others believe that
ambition and motivation are more important qualities. While there are many books
written espousing leadership, some more helpful than others, perhaps one of the most
unusual sources of inspiration is The Art of War, the ancient war treatise written by the
Chinese philosopher and strategist Sun Tzu.
However, Jane McKellar,
currently a Partner at Sheldon
Harris Consulting, maintains that
this ancient Chinese text is the
source of business strategies
that have always helped her
succeed. She is best known for
boosting business at Elizabeth
Arden in Australia and pulling off the biggest perfume launch the country has seen to
date. In addition to changing the overall status of this powerhouse cosmetics company,
she has also helped other companies get back on their feet and eventually succeed:
she led the purchase of Stila Corporation from the Estee Lauder Group and initiated a
transition and turn-around of the business in 14 countries, bringing the company to
break-even after only eight months; as CEO for Asia Pacific, she also established
Excite.com in Asia Pacific from scratch as part of a joint venture between Excite.com
and JB Fairfax. She has served on the board of various companies, including
Clarisonic, KUSP, and Ebet.com.au. She is currently an Advisory Board Director for
EnrichMe.com.
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So what are the principles from Sun Tzu’s The Art of War that have helped Ms McKellar
gain such success in the field of business? According to Ms McKellar, these include just
two seemingly simple things: knowledge and adaptability. Striving to learn about the
business and being familiar with your own strengths and weaknesses help set the stage
for wise decision-making later on. However, learning only about your own company’s
core competencies is not enough — it’s also important to observe competitors’
practices, buyers’ habits and other seemingly minor factors that play a role in sales.
This is simply part of learning about the enemy, the terrain and the weather, as Sun Tzu
states in this simple yet profound passage: ““If you know your enemy and you know
yourself, your victory will not be threatened. If you know the terrain and know the
weather, the victory is inexhaustible.”
The information gleaned from all these efforts can then be used to tweak your strategies
and enhance your adaptability. As Sun Tzu said in his book, “Victory in war is not
repetitious but adapts its form regularly.” Ms McKellar supports this view and
encourages business owners to be adaptable and create plans that always leave room
for manoeuvrability, citing another Sun Tzu quote to support her views: “No plan
survives contact with the enemy.”
Ms McKellar shares that these two basic business strategies — constant learning and
adaptability — can really help any business owner succeed.
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The Real Jane McKellar: Business Achievements Through War Strategies
Sun Tzu’s The Art of War has been used throughout history by various war strategists
and politicians around the world. However, a lesser-known application of the ancient
Chinese text’s principles is in business: indeed, there are many similarities between war
and business and Sun Tzu’s strategies can be applied to both.
Jane McKellar, currently a Partner at Sheldon Harris Consulting, firmly believes that
these principles are effective in business. She has used them to initiate major
performance breakthroughs in many struggling companies, including both start-ups and
established corporations. One of Ms. McKellar’s most notable achievements includes
what is known in Australia as its most successful fragrance launch ever - curious
BRITNEY SPEARS™ perfume that later on was awarded by AdNews as “Launch of the
Year”.
Ms. McKellar’s achievements as Managing Director of Elizabeth Arden are not just
limited to bringing forth a highly successful and innovative perfume launch; she is also
responsible for bringing more vigour into Elizabeth Arden’s stagnant core business,
increasing profits for the company and positioning three of the brand’s signature
perfumes on Australia’s top 10 bestselling fragrances— and all of these were
accomplished within just 18 months as the company’s Managing Director. She was
awarded Director of the Year by JML Human Capital, supported by Macquarie Bank and
The Australian Newspaper.
In addition to her stellar performance in leading Elizabeth Arden, Ms. McKellar has also
served senior levels positions (CEO, MD and CMO) in various global industries
involving fast-moving consumer goods (FMCG), digital and Internet, e-commerce and
luxury goods. She has served senior level roles in well-known companies, such as
Microsoft (Director of Sales and Marketing, MSN Australia) and Unilever (Senior
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Executive for 12 years). Ms McKellar has
also helped jumpstart numerous small
businesses and is “passionate about
brands, turnarounds, start-ups and kick-
starting stale businesses, as well as
leading and developing teams.”
Ms. McKellar attributes her numerous
accomplishments to wisdom gained from
Sun Tzu’s The Art of War. She has learned important business principles, such as
constant learning and adaptability, through this book. Knowledge and constant learning
not only help businesses understand and learn about core competencies and strengths
that they can further nurture and use in the market; these can also help reveal key
qualities of competitors, buyers, and vendors that can be used to enhance marketing
strategies.
Being aware of one’s key strengths and weaknesses can also help companies be more
adaptable and formulate more effective marketing techniques for the future. In Sun
Tzu’s famous war treatise, a passage goes, “No plan survives contact with the enemy.”
This only means that even the most attractive plans may eventually need to be altered.
According to Ms. McKellar, “The real world — both in and out of business — can be
frustratingly unpredictable.” And as such, it is best to create plans that offer room for
changes.
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Who Is The Real Jane McKellar?
There are many extraordinary women today; some demonstrate a remarkable talent for
leadership, while others are adept at nurturing fledgling companies and creating new
business ideas, making them grow into profitable ventures. There are women who excel
in male-dominated fields such as
sports while still balancing a home life,
raising children and travelling the
world. Many of these exceptional
women demonstrate an uncanny
expertise in their respective fields, but
it’s quite rare to find a woman who
excels in several seemingly
contradictory and highly demanding
endeavours.
Jane McKellar is one of these.
Ms. McKellar is best known for her achievements in the field of business — but she is
definitely more than just a bold and innovative businesswoman. So who is the real Jane
McKellar?
Ms. McKellar is mother to two lovely young ladies, both of whom were born in Australia.
Despite her busy schedule, Ms McKellar always makes time to spend with her girls and
to share with them the same philosophies that have made her successful in life.
She is also the daughter of late, world-renowned Scottish singer Kenneth McKellar; she
founded the Kenneth McKellar Memorial Scholarship at Paisley Abbey, Scotland in
honour of her father’s name.
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She is an athlete. Ms McKellar is part Scottish, and one of her most significant
contributions to the country involves her love of the sport rugby: she founded one of the
first women’s rugby teams in Scotland and played for four years. In addition to
encouraging ladies in Scotland to engage in sports, she is also a passionate triathlete
and has participated in the World Triathlon Championships; she competed in Budapest
for Team USA in 2010 and qualified for the Beijing tournament in 2011. She came first
in the 2010 Los Angeles Triathlon in her age group.
She is businesswoman and consultant. Ms McKellar is best known for her stellar career
in business. She is credited for the biggest and most successful product launch in the
history of Australia and has helped numerous big-name companies, such as Elizabeth
Arden and Stila, regain their status in the market. She has an exceptional skill in leading
a business turnaround — several businesses, both big and small, owe their current
success to Ms McKellar’s highly effective transformation strategies.
She is a leader. All these achievements would not have been possible had it not been
for Ms McKellar’s gift for leadership. Using philosophies gained from Sun Tzu’s “The Art
of War”, she has motivated employees and fellow business leaders to take a more
active position not just in business, but also in life.
Ms McKellar believes that life is about achieving balance – in her case as mother,
partner, daughter, sportswoman, business consultant, leader and that by being flexible
in one’s approach to all, that balance can be achieved.