jabber integration sap jam

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PRODUCT OVERVIEW Introduced officially

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Page 1: Jabber integration SAP Jam

PRODUCT OVERVIEWIntroduced officially at

Page 2: Jabber integration SAP Jam

BULPROS Key Facts

Core team of 400+ developersBULPROS is one of the fastest growing IT companies in Europe. It is headquartered in Sofia, Bulgaria, with offices in Germany and the USA.

Partnerships with leading companiesCisco Development and Advanced Services partnerMicrosoft Silver partner in software, Azure Circle partnerIBM, Red Hat, and VMWare partner

Certified process and qualityISO 9001:2008 Certified for IT Services and Support; a proprietary business processes framework; and certified agile software development methodologies.

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SOLUTION OVERVIEW

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Jabborate Opportunity

There is a gap between cloud-based systems and the communication infrastructure.Access to real-time communications within the cloud systems is limited by API’s, which requires users to switch frequently between applications to accomplish a single task.

Now you can leverage Jabborate’s cloud solution to bridge the gap between your Cisco communications infrastructure and SAP Jam, SAP’s cloud collaboration platform.

Cloud Systems Communication Infrastructure

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Jabborate Solution

How Jabborate does it?

Jabborate adds real-time, web-based communications to your on-premise or cloud systems, including Office 365, by integrating with Cisco Jabber SDK for Web (CUP,CUCM) and SAP Jam.

on premise

in the cloud

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Jabborate Solution

End-user features

Jabborate adds core communication options:

Audio calls

Video calls

Conference calls

Instant messaging

Presence

Collaboration endpoints include IP phones, collaboration rooms, and various software clients including iOS or Android apps.

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TECHNICALREQUIREMENTS

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Jabborate integrates with Internet Explorer via a browser plugin that supports Group Policy and enterprise deployments.

The plugin adds a contact list and contextual click-to-chat and click-to-call options within SAP Jam, SAP’s cloud-based collaboration platform.

Jabborate for SAP Jam

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Technical Requirements

Clouds: Microsoft Office 365, SharePoint Online, Yammer (coming soon)IBM SmartCloud: Connections in the cloudSAP Jam, a.k.a. SAP Collaboration Cloud

UC: Cisco Unified Presence, Communications Manager 9.1 and later (on premise or HCS)

Browser/OS: Internet Explorer / Google Chrome are supported via a browser plugin.

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Advanced Services Partner

Licensing and support

Licensing modelsThree licensing models based on the size of the deployment

Flat fee subscription for deployments below 2500 seats Per seat subscription for deployments over 2500 seats Enterprise license for deployments with enterprise agreements

Maintenance updatesSupport for new versions of host platforms are included free of charge. Minor and major releases would depend on the specific license.

Third-level supportBULPROS will provide prompt support for all issues that concern the code base, with the option to assist partners with the initial deployment as well as the ongoing maintenance of Jabborate.

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PRODUCT DEMO:SAP JAM

Jam

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Contextual Integration

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Dr. Adolf KohlCTO

T: +359 2 489 5715M: + 359 887 607 166E-mail: [email protected]

Mladost 4, Business Park Sofia, Build. 4, fl. 5Sofia 1766, BULGARIA

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Copyrights and disclaimer

©2014 Bulpros. Jabborate is a registered trademark owned by Bulpros .Registration process underway in both the USA and European Union.

All other registered trademarks or trademarks are property of their respective owners: Cisco, IBM, Microsoft, SAP, etc. Logos , screenshots, product photos, and all other promotional materials are used for illustration purposes only and do not represent a statement of endorsement or affiliation.

Note: this presentation contains forward-looking statements as well as conceptual and work-in-progress screenshots illustrating how Jabborate works. The final Jabborate solution might deviate from them to a significant extent as we are continually working on extending the feature list and improving the user experience.