iwmw 2003: content management - buy or build?
TRANSCRIPT
IWMW June 2003Canterbury
Ricky Rankin Queen’s University
Gareth McAleese University of Ulster
Content Management Systems Buy or Build
IWMW June 2003Canterbury
Content Management System - Buy
• The Queen’s Environment• Problem to be Solved• CMS Expectations• The Implementation Path• Where are we• Next Steps
IWMW June 2003Canterbury
The Queen’s Environment
• Web Site• Combination of Intranet & Internet• Some information sourced from corporate
databases• VLE/MLE/Portal
• Developed in house• Database driven• Live links to corporate database systems
IWMW June 2003Canterbury
WWW site - Enthusiast Pages
IWMW June 2003Canterbury
Code it yourself
<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=windows-1252"><META NAME="Generator" CONTENT="Microsoft Word 97"><TITLE>QUB Equal Opportunities Unit - eou</TITLE><META NAME="Template" CONTENT="C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\
html.dot"></HEAD><BODY LINK="#0000ff" VLINK="#800080"><TABLE CELLSPACING=0 BORDER=0 CELLPADDING=0 WIDTH=100% height="431"> <TR> <TD colspan="5" VALIGN="MIDDLE" height="35" ><a href="http://www.qub.ac.uk/">QUB Home </a> </TD> </TR> <TR> <TD VALIGN="MIDDLE" height="35" colspan="2" > <div align="left"><img src="images/EOUhead.gif" align="left" ></div> </TD> <TD VALIGN="MIDDLE" height="35" colspan="3" width="585" > <div align="right"><img src="images/EOUhomepage.gif" width="110" height="29" > </div> </TD>
IWMW June 2003Canterbury
So what’s wrong with this
• Information owner does not update page• The site’s a mess!• Our site is a laughing stock• Doesn’t look corporate or consistent• Can’t be good for business• Can’t find information• Patchwork of sites, inconsistent in
presentation and navigation• Non compliance: usability; accessibility• The bloke who did it has left
IWMW June 2003Canterbury
The fix
• outsource
IWMW June 2003Canterbury
Multiple Developers
IWMW June 2003Canterbury
So what’s wrong with this
• Information owner does not update page• The site’s a mess!• Our site is a laughing stock• Doesn’t look corporate or consistent• Can’t be good for business• Can’t find information• Patchwork of sites, inconsistent in
presentation and navigation• Non compliance: usability; accessibility• The bloke who did it has left
IWMW June 2003Canterbury
Dreamweaver Pages
IWMW June 2003Canterbury
Create Using Dreamweaver
IWMW June 2003Canterbury
Dreamweaver Code
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><html LANG="EN-US"><!-- #BeginTemplate "/Templates/vcentre-
default.dwt" --><head><!-- #BeginEditable "doctitle" --> <title>The Queen's Visitors' Centre - Welcome</title><!-- #EndEditable --> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-
1"><STYLE TYPE="text/css"></STYLE><link rel="stylesheet" href="menu_items/qub3.css"><SCRIPT LANGUAGE="JavaScript" TYPE="text/javascript"><!--if(window.event + "" == "undefined") event = null;function HM_f_PopUp(){return false};function HM_f_PopDown(){return false};popUp = HM_f_PopUp;popDown = HM_f_PopDown;//-->
IWMW June 2003Canterbury
So what’s wrong with this
• Information owner does not update page• The site’s a mess!• Our site is a laughing stock• Doesn’t look corporate or consistent• Can’t be good for business• Can’t find information• Patchwork of sites, inconsistent in
presentation and navigation• Non compliance: usability; accessibility• The bloke who did it has left
IWMW June 2003Canterbury
The Path to CMS
EnthuasistsTechie/’Nurd’
Raw html
Unstructured
Webmaster
DreamweaverStructure/Templates
Business case
Information owners
html – if you want
Templates
Office skills
Information owners
Content Management
IWMW June 2003Canterbury
CMS Pages
IWMW June 2003Canterbury
CMS - Navigation
IWMW June 2003Canterbury
CMS Page
IWMW June 2003Canterbury
Page Template
IWMW June 2003Canterbury
So what’s wrong with this
• Information owner does not update page• The site’s a mess!• Our site is a laughing stock• Doesn’t look corporate or consistent• Can’t be good for business• Can’t find information• Patchwork of sites, inconsistent in
presentation and navigation• Non compliance: usability; accessibility• The bloke who did it has left
IWMW June 2003Canterbury
CMS Expectations
• Internet Pages Initially• 100K pages reduced to < 300
• Control in Hands of Information Owners• WWW based
• Office skills minimum requirement
• Controlled Publishing Process• Define authors/contributor; moderator; administrators
• Documents can be prepared prior to publication date with publication/remove/review/archive dates defined
• Workflow
• Navigation generated by System
IWMW June 2003Canterbury
CMS Expectations - continued
• Corporate Style & Compliance with Legalisation• Define templates with protected areas
• Enforce alt tags/metadata where appropriate
• Resuse Content
IWMW June 2003Canterbury
CMS Expectations Tomorrow
• Improve Publishing Process• Collection of information for Prospectus
• Increase use eForms
• Build Central Resources• Media libraries
• Bio files
• Doc library
• Tackle the Intranet• Generic templates for units
• Built in links to corporate systems to produce staff lists, course lists ….
IWMW June 2003Canterbury
The Process
• Senior Management• It’s their WWW & message
• Focus on Intrenet
• Define functionality required• Linkage with legacy systems
• Metadata
• Accessibility
• Research the market• 100+ alleged products
• JISC documents
• CMS mail lists
• Vendor white papers
IWMW June 2003Canterbury
What’s out There - Costs
• Open Source• Free• Needs configuration and building
• Bargain Basement• <£5K• Limited functionality
• Low End• <£30K
• Mid Range• £30K - £100K
• Top of Range• How much have you got
IWMW June 2003Canterbury
What’s out There – Alleged Vendors
Allaire Spectra Ektron - eMPower3.0 Microsoft Content Management Server Revize
AOLServer; ( 1) eMPower MidGard Roosh Newspublisher
Appalachian State University Enhydra MKDoc Roxen
ArsDigita now Enigma - Insight Moveable Type SIM
Atomz Publish Estrada Onstage Mysource SIM (Structured Information Manager)
Blosxom eZ publish NCompass Resolution SIMPL
Broadvision ezContents Net-It Central SiteEditor
Callisto CMS Fatwire NewsPro slashdot.pl
Capstone Content Management System FileMaker Pro NQL SOHOnet Runtime Site Builder
Cascade FileNET Obtree - C3 SquishDot
CMS FireSite OmegaCMS Starbase - eXpressroom
CMS200 Freestyler Open Content Stellent
Cofax Frontier OpenCms Tridion - DialogServer
content object factory FutureTense opensource.go.com Trillium
Crownpeak Technologies Gauss - Interprise VIP Enterprise Content Management Platform
PaperThin - CommonSpot Content Server Typo3
Cytura Infosquare - openshare Percussion - Rhythmyx 4.0 Userland:
Day - Communiqué Ingeniux XPower phpCMS Vignette
Divine | Eprise Intervoven phpMyAdmin (MySQL admin) Webgenerator
Divine | Openmarket Krysalis PHPWebsite WebObjects
Documentum lclark.edu PostNuke WebSite Director
Drupal Manila Provue SiteWarrior Xopus
EBT - enterprise-wide content management MasonHQ Red Dot Zope
EditTag Mediasurface Red Hat
IWMW June 2003Canterbury
Sources of Information
• Vendor WWW Siteswhite papers
• JISC Paperhttp://www.jisc.ac.uk/uploaded_documents/tsw_01-02.pdf
• CMS Listhttp://www.cms-list.org/
• Useful Linkshttp://www.steptwo.com.au/cm/vendors/list/index.html
http://www.hartman-communicatie.nl/content/tools.htm
IWMW June 2003Canterbury
Items to Include in OR
• web technologies• editing• site mgt.• workflow mgt.• database connectivity• localisation Mgt• personalisation• multi-channel publishing• global brand mgt.• application Development• XML support• licensing• Cost• eforms
IWMW June 2003Canterbury
Evaluation & Selection
category weightease of use 3administration 1static pages 1legacy 2authentication 1functionality 2licencing 2company 1
IWMW June 2003Canterbury
Current Position
• System Selected• Templates being developed• Internet Site Converted to use CMS and
Live end June
IWMW June 2003Canterbury
Next Steps
• Develop Training• Expand Range of Templates Available• Develop Corporate Assets• Develop Intranet site based on CMS• Develop Generic School/Unit Sites
IWMW June 2003Canterbury
Things We Missed on the Way Through
• Tracking• Spell Checking• Edit in situ
IWMW June 2003Canterbury
Tracking
IWMW June 2003Canterbury
Edit in Situ
IWMW June 2003Canterbury
Edit in Situ
IWMW June 2003Canterbury
Questions