IVP Operations Household Users GuideFirst Published: 2018-03-17

Last Modified: 2018-05-05

Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000

800 553-NETS (6387)Fax: 408 527-0883

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITHTHE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version ofthe UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHERWARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS.CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUTLIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERSHAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:https://www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationshipbetween Cisco and any other company. (1721R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, networktopology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentionaland coincidental.

Adobe Systems, Inc.

Adobe LiveCycle Data Services ES2.5, Copyright © 2010, Adobe Systems, Inc. All Rights Reserved

Oracle

Copyright ©2012, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Red Hat, Inc.

Red Hat and Red Hat Enterprise Linux are trademarks of Red Hat, Inc., registered in the United States and other countries.

Other product names, symbols, and phrases used throughout this document (if any) are property of their respective owners.

© 2018 Cisco Systems, Inc. All rights reserved.

C O N T E N T S

Copyright Notices ?

Preface vP R E F A C E

Audience v

Document Conventions v

Obtaining Documentation and Submitting a Service Request vii

Reporting Problems vii

Identity Management 1C H A P T E R 1

Viewing Household Information 1

IVP Operations Household Users Guideiii

IVP Operations Household Users Guideiv

Contents

Preface

• Audience, on page v• Document Conventions, on page v• Obtaining Documentation and Submitting a Service Request, on page vii• Reporting Problems, on page vii

AudienceThis guide is intended to be used by system administrators.

About This Guide

This guide contains instructions for the configuration and use of the IVP Operations Hub.

Document ConventionsThis document uses the following conventions:

DescriptionConvention

Both the ^ symbol and Ctrl represent the Control (Ctrl) key on a keyboard.For example, the key combination ^D or Ctrl-D means that you holddown the Control key while you press the D key. (Keys are indicated incapital letters but are not case sensitive.)

^ or Ctrl

Commands and keywords and user-entered text appear in bold font.bold font

Document titles, new or emphasized terms, and arguments for which yousupply values are in italic font.

Italic font

Terminal sessions and information the system displays appear in courierfont.

Courier font

Bold Courier font indicates text that the user must enter.Bold Courier font

Elements in square brackets are optional.[x]

IVP Operations Household Users Guidev

DescriptionConvention

An ellipsis (three consecutive nonbolded periods without spaces) after asyntax element indicates that the element can be repeated.

...

A vertical line, called a pipe, indicates a choice within a set of keywordsor arguments.

|

Optional alternative keywords are grouped in brackets and separated byvertical bars.

[x | y]

Required alternative keywords are grouped in braces and separated byvertical bars.

{x | y}

Nested set of square brackets or braces indicate optional or requiredchoices within optional or required elements. Braces and a vertical barwithin square brackets indicate a required choice within an optionalelement.

[x {y | z}]

A nonquoted set of characters. Do not use quotation marks around thestring or the string will include the quotation marks.

string

Nonprinting characters such as passwords are in angle brackets.< >

Default responses to system prompts are in square brackets.[ ]

An exclamation point (!) or a pound sign (#) at the beginning of a line ofcode indicates a comment line.

!, #

Reader Alert Conventions

This document uses the following conventions for reader alerts:

Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.Note

Means the following information will help you solve a problem.Tip

Means reader be careful. In this situation, you might do something that could result in equipment damage orloss of data.

Caution

Means the described action saves time.You can save time by performing the action described in the paragraph.Timesaver

IVP Operations Household Users Guidevi

PrefacePreface

Means reader be warned. In this situation, youmight perform an action that could result in bodily injury.Warning

Obtaining Documentation and Submitting a Service RequestFor information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a servicerequest, and gathering additional information, see What's New in Cisco Product Documentation.

To receive new and revised Cisco technical content directly to your desktop, you can subscribe to the What'sNew in Cisco Product Documentation RSS feed. RSS feeds are a free service.

Reporting ProblemsIf you have questions or experience problems using the IVP Operations Hub, contact your Cisco technicalrepresentative.

IVP Operations Household Users Guidevii

PrefaceObtaining Documentation and Submitting a Service Request

IVP Operations Household Users Guideviii

PrefaceReporting Problems

C H A P T E R 1Identity Management

Using the Identity Management feature of the IVP Operations Hub you can manage households, relateddevices, user preferences, and other services.

• Viewing Household Information, on page 1

Viewing Household InformationTo view Household information, complete the following.

Step 1 Click on the Navigation icon , located on the top left of the page. The navigation panel slides in from the left-hand side.Step 2 Navigate to Control Plane > Identity Management > IM UI. The Households screen is displayed. For example:

Step 3 In the Household tab, select the required filter from the drop-down list (Household ID, Device ID or KDSN ID).Step 4 Enter the desired ID.Step 5 Click on the Search icon.Step 6 Click on the desired household ID that appears in the results field on the left. Information for the desired household is

displayed. For example:

IVP Operations Household Users Guide1

The following tabs contain IVP Operations Hub Household information.

Authorization Tab: Displays the following:

• Subscriptions: A subscription provides information about content that the members of the household are entitledto view.

• Enabled Services: Services refer to actions, such as record content, purchase VOD, and so on.

Devices Tab: Displays the devices attached to a household. For example:

IVP Operations Household Users Guide2

Identity ManagementViewing Household Information

You can also deregister devices with this tab.

Household Details Tab: Provides the following information.

Detailed Information

• Household ID: Unique identifier for the household provided by the Service Provider.

• Household Status: One of the following:

Activated: Smartcard is activated and the household can view content.

Suspended: Smartcard is deactivated and the household cannot view any content.

• Bouquet: Channel Lineup ID - for example, which package the end user has signed up for.

• Region: ID of geographical state or province.

• Country ISO Code: Country code.

• Default User ID: Can have multiple users associated with one household. This is the default user ID.

• Account ID: Optional ID used by the Service Provider.

• Billing ID: Optional ID used by the Service Provider.

Preferences

• Adult Content Pin: This PIN Is used by the end user to access Adult content TV. The end user can set their ownPIN via the STB. If the end user forgets the PIN, the Service Provider can reset the PIN back to zero in this tab viathe Reset button, thereby enabling the end user to reset their PIN from the STB.

IVP Operations Household Users Guide3

Identity ManagementViewing Household Information

• Purchase Pin: The customer can set their Purchase PIN, which allows them to pay for VOD. If the end user forgetsthe PIN, the Service Provider can reset the PIN back to zero in this tab via the Reset button, thereby enabling theend user to reset their PIN from the STB.

• Buying Protection for On Demand:When set to true, the end user has to enter a PIN number to purchase content.

• Disk Space Management Mode: Can be set to automatic, in which case the recordings are automatically deletedwhen the space is used up. Or can be set to manual, in which case the end-user is asked to delete recordings to makemore space available.

User Profile: A user profile defines basic user related information, such as User Profile ID and Favorite Channels URL.This section is read-only.

Library and Purchases Tab

• VODLibrary: The VODLibrary section displays the VOD content that has been assigned to a household. It displaysinformation, such as Asset title, duration, Asset Expiration date, and so on.

• Titles: The Titles section displays the titles and their various attributes.

• PVR Catalog: The PVR Catalog section contains the list of PVR recordings of a household. It includes data suchas Title, State, Channel name, duration, and so on.

IVP Operations Household Users Guide4

Identity ManagementViewing Household Information