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It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic Philanthropies

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Page 1: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

It’s All about the “L” Word

Northwest Region Plus 50 Conference  February 10, 2010

American Association of Community Colleges

Funded with a grant from Atlantic Philanthropies

Page 2: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Society’s Stereotypes About Aging Have Not Kept Up With Reality

Not one of these people is over the age of 39!

Page 3: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Colleges' Plus 50 Program Focus Areas

Colleges' Plus 50 Program Focus Areas

30%

58%

86%

0% 25% 50% 75% 100%

Service and

Volunteering

Training / Re-Training

Academic / Enrichment /

Personal Interest

Page 4: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

- Shortages in skilled worker and managerial positions.

- A loss of institutional knowledge to the business or company.

- The loss of expertise and experience.

- A leadership void in the workplace.

The Loss of Experienced Workers: The Impact

Page 5: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

For Many: Not Working Is Not an Option

Many people will stay in the workforce well into retirement age so they can maximize their Social Security benefits.

Page 6: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Most people ages 55 to 70 continue to work, either full or part time, for money or for personal fulfillment.

BUT…

Plus 50 Adults: Work on Their Terms

Page 7: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

The last time they looked for work was… and times have surely changed!

– Resumes• I have a resume; why do I need more than one?• From where did I work to what did I do

– Where to look for the jobs• From print to digital

– Interviewing• Can they ask me that?• How do I answer this question?• I’ll just wing it

– Technology• Sure, I can use a computer (some)

Page 8: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Training and Retraining@ CCS

Page 9: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Training: Making It Work

The Program Concept

–Provide just enough just in time–Be accessible–Be exceptionally flexible–Be highly responsive to Boomers’

needs–Supportive environment–Non-credit

Page 10: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

HOW?

Internal Partners– Engage awesome faculty!– Counseling and Enrollment Services– Executive support– SCC Career Center

In the Classroom– Create a multigenerational environment–Expand the program offerings–Modularize programming–Utilize multi-modal delivery

Page 11: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Career Builder… Anyone, Anytime, AnywhereOffice/Professional Foundation • Computer Apps• Tech Toy Room NEW• Keyboarding• Business English• Business Math• Customer Service• Lean Office• Job Search (online)• Using the Internet for Job Search

NEW

 Accounting/Bookkeeping Strand • Quicken for Personal Money

Management• QuickBooks for the Workplace

(hybrid)

Medical Office Application Strand• Medical Terminology (hybrid)• Office Scheduling w/ MediSoft• Office Procedures – 1 month• Customer Service – 1 month• Social Networking –1 month

NEW Greening Your Future 40-hour class

  NEW 

Manufacturing• Blueprint Reading• Amatrol • Safety (online)

Page 12: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Features of Career Builder

• Flexible design• New content each month• Multigenerational student population• Open entry/Open Exit• Extraordinary faculty• Non-credit, FTE generating• Accommodation: dual monitors,

transportation• If you need it, we will get it

Page 13: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Making Accommodation

•Visual – multiple monitors allows students to enlarge text copy.•Auditory – online lessons enable students to modify volume and repeat lessons until they are comfortable with the material.•Sensory – faculty and DSS staff work with students on these issues.

Page 14: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Cool Stuff: How Did We Do It?

Strategic Partnerships– Internal

• Community Colleges of Spokane– SCC/SFCC/IEL/District

– External• WorkSource Spokane• Employers• Chambers of Commerce• Educational Institutions• National, state and local aging organizations• Community and faith-based organizations

Page 15: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

It’s All About the “L” Word

Leveraging Students… Y’all come!– Plus 50, TANF, WIA Adult Low Income and

Dislocated Workers, Worker Retraining, Voc Rehab, Self-pay

Leveraging the Instructional Program– Modify the program to suit multiple audiences

• Individual Intake and • Orientation by group• Common goals• Work together; help each other

Page 16: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Leveraging Dollars

Leveraging Instructional Funding– A little bit of this; a little bit of that

• General funds, Worker Retraining, WorkFirst– Each fund is charged according to the

percentage of students enrolled.

Leveraging Fees– Multiple funders

• Senior Waiver, AARP, ALTCEW, WIA, Worker Retraining (may also include +50), TANF, DVR

• Students not in the +50 category pay standard fees.

Page 17: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

So, what Can We Do Without Bucks?

• Conduct a needs assessment– Know what your Boomers want and need– Think about what YOU can do right now

• Identify your internal and external stakeholders– Who are they? – How can they help?– What can they do?

Page 18: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

No Bucks?continued• Use what you have in a new way.

– Wrap a Boomer blanket around it.• Check out courses or programs you have

that can be modified for Plus 50.– Short-term courses… sounds like Worker

Retraining. What do you have?• Integrate Plus 50 into existing activity.

– Identify Boomers as a population for programming

– Bring the Boomers into the fold… not stand alone. Institutional commitment

Page 19: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

No Bucks?continued

• Look for other funding streams– Always keep your eye out for ways to include

them in other funding opportunities.• Develop a strategic/action plan

– When you’re looking for $$, it helps to know what you want to spend it on.

• Search out no cost/low cost options• Partner with other areas in your

Organization: Counseling, CareerCenter…build a team

Page 20: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

A real “for instance”… CEO Center under construction

• What do we want?– A career center specifically for +50 folks

• What do we have?– A need– Interested faculty and administrators– No money

• What do we do?– Determine activity based on need– Identify faculty– Work with manager to incorporate in “time”

Page 21: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

CEO Centercontinued

• Seek out space and ask– Answer “no” but other, better space identified

and committed• Gather materials and information

– Tons available on Internet.– Intern will review, gather and organize

• What will we have?– A multi-purpose career center that serves all

students in the building with a section and skilled counselors for +50.

– A start

Page 22: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

WHY? This is why!

Page 23: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

If you build it,

They WILL come.

Page 24: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Contact Information:

Joanne Murcar, Ph.D.Dean of Instruction, Business and Community TrainingCommunity Colleges of Spokaneemail: [email protected]

Sharon NiblockProgram AssociateCommunity Colleges of SpokanEmail: [email protected]

Page 25: It’s All about the “L” Word Northwest Region Plus 50 Conference February 10, 2010 American Association of Community Colleges Funded with a grant from Atlantic

Thank you!!