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Page 1: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 2: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 3: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 4: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 5: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 6: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 7: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 8: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 9: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 10: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 11: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 12: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 13: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 14: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 15: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 16: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 17: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 18: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 19: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 20: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 21: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 22: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 23: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 24: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 25: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 26: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 27: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 28: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 29: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 30: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 31: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 32: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 33: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 34: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 35: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 36: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 37: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 38: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 39: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 40: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 41: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 42: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 43: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 44: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 45: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 46: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 47: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 48: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 49: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/
Page 50: ITIL Expert Notes Part 2 of 3

Work by. Peleg Holzmann, CISSP, ITIL V3 Expert www.pelegit.com Open for FREE distribution but not for sale. Nobody my profit or otherwise charge any money for these notes. They may be freely copied and distributed.

http://www.pelegit.com/

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