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Page 1: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

It’s not ME, it’s

YOU

Page 2: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 3: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 4: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 5: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 6: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 7: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 8: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 9: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 10: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

USABILITY

Page 11: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

HEURISTIC

EVALUATION

&

USER TESTING

Page 12: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

HEURISTICS

Page 13: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 14: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 15: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 16: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

IT’S THE USER,

STUPID

Page 17: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 18: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

USER

EXPERIENCE

USEFUL USABLE DESIRABL

E FINDABLE CREDIBLE ACCESSIB

LE

Page 19: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

1. USEFUL

Page 20: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 21: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 22: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

“I bet the welcome message ‘From the Commissioner’ addresses my specific questions”

- Said No One

Page 23: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

2. USABLE

Page 24: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 25: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 26: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 27: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 28: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 29: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 30: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 31: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 32: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

3. DESIRABLE

Page 33: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 34: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 35: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 36: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 37: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 38: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 39: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

“I hope there is an animated background and no obvious phone number”

- Said No One

Page 40: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

4. FINDABLE

Page 41: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 42: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 43: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 44: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 45: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 46: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 47: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

5. CREDIBLE

Page 48: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 49: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 50: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 51: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 52: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

6.

ACCESSIBILITY

Page 53: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad
Page 54: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

QUEST

IONS?

Page 55: It’s not ME, it’s YOU · A Common Sense Approach to Web Usability SECOND EDITION . u»soc g . BIGLOTS. buzz club rewards@ View items in your area: Zip COdE Buzz Club Weekly Ad

10 MINUTE

BREAK


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