it’s easier than you think! · 2014. 3. 2. · it’s easier than you think! yesterday: health...

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Page 1: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

It’s easier than you think!

Page 2: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Yesterday: Health care is a benefit, up to the individual and a cost to be controlled.

Today: Health is a driver of performance. Investing in health enhances employee productivity while simultaneously lowering costs.

Page 3: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

In the past the

emphasis has been to

“Fix – it!”

In the future the emphasis will be

“Prevent it!”

Page 4: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

McCunney: A Practical Approach to Occupational and Environmental Medicine, Lippincott 2003

Page 5: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health
Page 6: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Lee County Business Climate Survey Report, 4th Quarter 2013. Prepared by Regional Economic research Institute, FGCU and Horizon Council

Page 7: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

The Road Map

Implementing Workplace Wellness Programs

Page 8: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health
Page 9: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Company Culture and Work Environment

Drug Free Workplace Tobacco Free Workplace Healthy Food Options Employee Assistance Program Support from Leadership for healthy lifestyle

Company Assessment

Page 10: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Data and Metrics

Page 11: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Data and Metrics

Modeling of “Typical” Company”

http://blueprint.acoem.org

Page 12: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Operational Plan

Page 13: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Evaluation & Refinement

Page 14: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Lee County Business Climate Survey Report, 4th Quarter 2013. Prepared by Regional Economic research Institute, FGCU and Horizon Council

Page 15: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health
Page 16: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Company strategies are developed for all other factors that impact the financial bottom line of an organization.

• So why do so many companies not have a strategy around health & wellness?

• Don’t most companies spend $$$ on the health care for employees & dependents?

• If so, then why not have a formal approach to keeping employees healthy and managing the health care expenditures?

Page 17: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• What is your company’s vision for the health of the employees?

• Remember the employees are the most valuable asset!

• What wellness mission statement will you want all employees to understand & follow?

Page 18: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Understand the health of the employees

• Know their health risk factors

• Manage acute illnesses quickly

• Use clinical guidelines to manage chronic illnesses

• Emphasize preventive health care

• Manage large claims continuously

Page 19: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Health history questionnaires

• Wellness evaluations

• Fitness testing

• Data collection (clinical)

Page 20: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Categorize employees into low, moderate & high health risk segments.

• Develop programs & services that keep those in the low risk category healthy .

• Develop programs & services to move those from high & moderate into a lower risk category.

Page 21: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Keeping a person in a low risk category saves the company $350

• Moving a person from a high to a lower health risk category saves the company $151

• This emphasizes the importance of keeping the healthy people healthy!

Page 22: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• “Fit –it” medical care does not work - Waiting for chronic illnesses, cancers, etc. to develop is a recipe for disaster!

• The best way to lower health care costs is to keep people healthy.

• Preventive health care starts with the individual but requires that all in the continuum of health care participate.

• This requires participation from the primary care providers, the patients, specialists and all ancillary health care workers.

Page 23: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Specific attention has to be paid to each & every individual that is designated as a “large claim”.

• Many company health plans define a large claim as one over $50k.

• The health care team reviewing these claims should include an impartial medical director, a social worker, the director/manager of the health plan, a clinical person who works directly with the patients, and legal counsel as needed.

Page 24: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Wellness efforts must be emphasized at every level of

health care delivery.

• The primary care physicians & nurse practitioners should deliver preventive health care to each & every patient.

• Patients (employees) should be incentivized to have a wellness examination annually.

• The marketing department should work with the health care providers to develop educational literature on the importance of the wellness programs & services.

Page 25: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Employees who have access to urgent care for minor acute illnesses get better quicker and get back to work sooner.

• Quick access to acute care leads to lower absenteeism and improves presenteeism.

• Companies can participate in a health care consortium when they are not large enough to have their own employee health clinics.

Page 26: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Chronic disease management (CDM) programs are an integral part of the wellness efforts & should be accessible to all companies & employees

• Corporations should insist on reviewing aggregate data that shows the link between specific clinical patterns of health care, clinical outcomes and the financial implications (clinical & financial ROI)

• CDM programs should be developed for all the most common chronic illnesses (Diabetes, cardiovascular diseases, obesity, depression, musculoskeletal disorders, etc.)

Page 27: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Similar to all other corporate programs & services an annual budget needs to be set for health & wellness.

• This cannot be seen as “the flavor of the month program”.

• It has to be continuously supported for long term success!

• Corporate leaders need to understand the ROI comes after

2-3 years.

Page 28: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Concrete plans for implementation of wellness services need to be developed and discussed with the health plan, corporate leadership and then all the employees.

• The leadership & marketing personnel should deliver these messages throughout the organization and ensure that all in the company know why wellness is supported and encouraged.

• The message should be “it’s the right thing to do”!

• A healthy workforce translates into a healthy company.

Page 29: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

Intervention

Identify wellness champions; develop incentives for physical activity; make healthy nutrition available; encourage EAP programs to deal with the stress of life; etc.

• Intervene early: Screening programs to identify those with

unknown/untreated high blood pressure, cholesterol, diabetes or other common diseases. Offer smoking cessation classes & Weight management programs. Help manage the work schedule to lower stress in the workplace.

• Manage chronic diseases: lifestyle coaches, registered dieticians,

diabetic educators, exercise/fitness trainers, nurse managers.

Page 30: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

• Clinical ROI

• Financial ROI

• Data collection is of paramount importance and will help drive the programs and services

Page 31: It’s easier than you think! · 2014. 3. 2. · It’s easier than you think! Yesterday: Health care is a benefit, up to the individual and a cost to be controlled. Today: Health

So how do you start to develop a wellness culture in your organization?

The purpose of the afternoon session is to help with this question.

The “Solution Providers” in the room are here for this reason – they can help you start your program depending on your specific needs.