itam review ibm & sap seminar forrester presentation 2
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Premier Sponsor ITAM Review IBM & SAP Seminar, New York 14th May 2015
Indirect Access and SAP
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Mark BartrickPrinciple Consultant
Software Contract [email protected]
ITAM Review IBM & SAP Seminar, New York 14th May 2015
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SAP Audit Notification
ITAM Review IBM & SAP Seminar, New York 14th May 2015
Premier Sponsor ITAM Review IBM & SAP Seminar, London 28th April 2015
Indirect access(SAP’s #1 audit focus)
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Indirect access
ITAM Review IBM & SAP Seminar, New York 14th May 2015
‘Named users are also upstream and intermediary technical systems that exchange information with the SAP software system, as well as the users of those systems, if users exchange information with the SAP software in dialog or prompt mode. It makes no difference whether the software is accessed directly or indirectly’.
Source: SAP System Measurement Guide, Version 7
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Great apps can get you in trouble with SAP’s indirect access compliance
Make sure you understand your exposure here & ensure your SAM tools include ways of measuring indirect access
Premier Sponsor © 2014 Forrester Research, Inc. Reproduction Prohibited 7
Great technology can get you in trouble with SAP’s indirect access compliance
Make sure you understand your exposure here & make sure your SAM tools include ways to measure indirect access
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Leading Software Companies’ Policies Contain Key Differences
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Leading Software Companies’ Policies Contain Key Differences (Cont.)
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Leading Software Companies’ Policies Contain Key Differences (Cont.)
Premier Sponsor ITAM Review IBM & SAP Seminar, New York 14th May 2015
1/ Analyse your organisation’s use of SAP software:
• Who accesses SAP’s software?
• Employees
• Contractors/Consultants/Other
• Suppliers
• Customers
• What machines/devices/other software also accesses SAP software?
2/ Based on your organisation, how would you define:
• Direct access?
• Indirect Access?
3/ Use other vendors rules/definitions as the basis for your argument that SAP’s rules need to change
Negotiating Indirect Access with SAP
Premier Sponsor ITAM Review IBM & SAP Seminar, New York 14th May 2015
Remember, SAP wants new revenue now AND new revenue in the future
Billing you for some indirect access non-compliance now may give them a short term revenue boost
So when you get hit with a claim for indirect access…..
Your greatest leverage is reminding them that squeezing unreasonable short term revenues will dramatically hurt long term SAP revenue/license growth (e.g, HANA, SAP Cloud, etc)
Negotiating Indirect Access with SAP
Premier Sponsor ITAM Review IBM & SAP Seminar, New York 14th May 2015
Best way to avoid Indirect Access non-compliance……?
Negotiate better Indirect Access rules/definitions and add clarity about what’s included and what’s not (exemptions)
Negotiating Indirect Access with SAP
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Great ideas can get you in trouble with SAP’s indirect access compliance
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One final reminder…..
ITAM Review IBM & SAP Seminar, New York 14th May 2015
Mark BartrickPrinciple Consultant
Software Contract NegotiationForrester Research
Access all areas (but at a price that is reasonable)
Everything is negotiable