it transformation with aws
TRANSCRIPT
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London 2015
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IT Transformation with AWSMatt Taylor – Service Manager. AWS Proserve UK
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Agenda
• About Proserve• IT Transformation – the basics• Phase 1 – Business alignment• Phase 2 – Migration• Phase 3 – Transforming operations• Phase 4 – New state operations• Outcomes
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About Proserve
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AWS Proserve
Supporting enterprises and partners to accelerate cloud adoption.
Global practice with local teams.
Custodians of the AWS Cloud Adoption Framework.
Medium to long term engagements Strategic, business, operational and technical.
On Demand model – you pay for what you use.
Complements other AWS services e.g. Solutions Architects, Technical Account Managers etc.
Compliments external AWS partners
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IT Transformation – The basics
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What do we mean by ‘I.T. Transformation’ ?
Old
New
Time
Benefits • IT Modernization efforts existed since mainframe migrations
• The focus is on the transition, not on the target state
• Incorporates change management and enablement
• Major focus of Enterprise Architecture
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IT Transformation with AWS
Practice of modernizing the IT function and operating model, thus enabling companies to effectively include AWS in their IT environments. IT Transformation focuses on the journey toward the end state by:
• Managing issues and risks – Project management and scope creep• Managing customer’s anxiety – Communicate often and effectively• Building an achievable roadmap – Appropriately plan the transition
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Transformation goals
Current State• AWS Awareness – possibly
already tested.
• Some business units may already be using AWS.
• Lack of confidence in ability to execute.
• Success Measures not defined
• Existing infrastructure due a refresh or validity in question.
Cloud IT Transformation
Future State• Ability to enter new markets
quickly & safely
• Business focus.
• Increased IT Agility / Responsiveness.
• Go global instantly
• Infrastructure cost savings.
• Attract & Retain Talent.
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Transformation with AWS
• Rapid time to live.• Flexible and testable infrastructure.• Scalable - up and down.• Global availability.• Broad and deep.• No commitment needed.• Low cost of entry.• Tried and tested.
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Phase 1 – Business alignment
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Transformation tenets
Focus on the goal and plan a measurable way forwards.
Select an adoption framework.
Build a journey roadmap that is achievable but challenging.
Stick to the plan and move quickly.
Be BOLD.
Build a Cloud Competency Centre and move beyond migration.
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Cut through the noise
Governance Information Management Strategy Strategic Planning IT Operations Modernization ROI IT Capability Assessment
IT Process Management Cost IT Workforce Optimization
Business Plan Analysis Financial Planning Business Value
Education Benefits Analysis IT Strategy Enterprise Architecture
IT Roadmap Total Cost of Ownership Return on Investment Business Security Case Development Compliance Hybrid Computing
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Identify your measures for success.
What is the main business driver ?• Disaster Recovery or High Availability• Cost• Get out of the DC• Control• Agility• …Can you see inconsistencies within the business?
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Cloud Adoption Framework (CAF)
In the journey to the cloud, AWS has identified 7 key perspectives that are important to consider when moving to the cloud.
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Identifying what needs to be done.
We examine each of these perspectives with you to identify the goals, implications, and specifically what needs to be addressed
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Develop an Adoption Roadmap (sample)
Discovery Workshop
Cloud Business
Case
Define Security Requirements
Define Network Environment
Define Governance
Structure
Operational Integration
Security Operations Playbook
Cloud Environment Optimization
Application PortfolioAnalysis
Cost and Billing
Analysis
Training and Certification
Define Cloud Environments
Define EA Policies and
Practices
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Possible transformation workstreams.Constant engagement.
3 Year Cloud Transformation Implementation Roadmap
Cloud Business Cases
Application Portfolio Assessment
Organisational Change Roadmap
Wk2 Wk4 Wk6 Wk8 Wk10 Wk12
Cloud Maturity Assessment
Application PoC
Demonstrable benefit
Business stream
Operations stream
Tech and Tools stream
Future state
CCC / CCoE
Governance and policy
Training / resource
Execute application migration plan
Build application migration plan
Security
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Move quickly.
Enterprise wide Cloud Operating Model
TIME
All In
Legacy environment
ExecutiveSponsorship
,Hybrid
Architectures
Contractual Framework,Professional
Services/ Partner Engagement
Cloud Centre of
Excellence
Proof ofConcept
Tactical Project 1
Enterprise-wide Dev
Ops/ CICD Capability
Continuous Improvement Framework
Cloud Operating
Model
Circles of Learning
WHITESPACE
SCALE
PLATFORM (All in)
Tactical Project 2
See the viability of the AWS platform
Define Objectives & Metrics
Better understand how the AWS platform benefits your business
Build Landscapes & Automation
Strengthen relationship due to close collaboration & mutual goals of POC.
Application Migration Roadmap
Infrastructure Centric Application Centric
Clo
ud V
alue
Level of Adoption
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Cloud Competency Centre.
• Seize opportunities within the new team– Agile approach – Embrace DevOps practices– Infrastructure as code– Explore new tools and techniques– Automate as much as possible– Evangelise cloud within the business
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Example Cloud Competency Centre structure.
CloudCompetency
Centre
Co-ordinator
Architects
ApplicationEngineer
SecurityEngineer
KnowledgeSupport
Operations
Finance
Legal
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Phase 2 - Migration
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Transformation trend – Interim state.
AWS SaaS ProvidersOn-Premise
Lift & Shifts
Different Cloud platforms
App Owners
Re-Architected New Projects
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Strategy: Migrate existing applications.
Requires taking an application inventory and identifying which applications would be most effective running in the AWS cloud and at what juncture.
Migrated 500 web propertiesIn 5 months
Migrated clinic trials simulations platform
New product websites in 2 days vs. 2 weeks Simulations in 1.2 hours vs. 60 hours. 64% reduction in costs
https://aws.amazon.com/solutions/case-studies/unilever/ https://www.youtube.com/watch?v=Vi96WrxASgo
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Phased strategy for migration.
Cloud Assessment Phase
•Assess Costs•Assess Architecture
•Document current inventory & workloads
•Assess Security
Proof of Concept Phase
•Learn AWS•Build a pilot•Build Support within the organization
Data Migration Phase
•Leverage different storage options
•Migrate
Application Migration Phase
•Lift & Shift Migration
•Hybrid Migration
Leverage the Cloud Phase
•Auto-scaling•Automation•Elasticity•High Availability
Optimization Phase
•Utilization •Monitoring•Efficiency•Performance•Re-engineering
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Trust your support network.
Customer Business Functions
Customer IT
Partner IT
AWS Training& Certification
AWS Proserve
AWS SA, TAM and community
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Phase 3 – Transforming operations
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Transforming the IT model.
Management Tools
Architecture
Operations
Server Team
Storage Team
Network Team
Database Team
Platform Team Desktop
App 1 App 2 App 3
Business Unit 1 Business Unit 2
IT Shared ServicesSecurity
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Transforming the IT model.
App 1 App 2 App 3
Business Unit 1 Business Unit 2
Security
CloudCompetency
Centre
Agile IT
Governance
Tools
Reporting
Automation
Tools
Architecture
Operations
Server Team
Storage Team
Network Team
Database Team
Platform Team Desktop
IT Shared Services
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Maturing the IT model.
Agile ITTraditional IT
Agile ITTraditional IT
Transition projects, workloads and people into the new agile cloud organisation
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Phase 4 – New state operations
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Infrastructure as Code, Automation and micro services.
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DynamoDB
Create User
Update profile
Send message
Latest messages
Back end
Amazon Cognito
Javascript & HTML5 app
Mobile app
Front end
Server-less Backend Applications
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Working with agile processes.
• Guidance– Governance, compliance, policy
• Management– Monitoring, auditing, reporting
• Policing– Controls, alerting, enforcement
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Keep the business in the loop.
Constant education back to the business on :• Progress with against key business drivers.• Cloud technology with concrete examples.• Benefits that you see but didn’t anticipate.
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Outcomes
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Where this is working.
Shell is a global oil and gas company
Core operational applications running in production on AWS
With AWS, Shell has elasticity – the ability to expand and contract IT infrastructure as needed
Shell’s Cloud Journey: Operationalising the Cloud Strategy
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• Founded in 1920, Qantas is Australia’s largest
domestic and international airline
• The airline wanted to develop an in-flight
application that would aggregate and present
passenger information to cabin crew
• By developing the application on AWS, Qantas
can quickly and inexpensively provide cabin crew
with insights into customer needs and wants
Qantas Operates In-Flight Application with Near 100% Availability Using AWS
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Vodafone Italy Migrates to AWS and Creates a Secure Environment for Customer Transactions While Reducing Capital Costs by 30%
• Vodafone Italy, based in Milan, provides mobile services for more than 30 million customers
• Customers can buy additional credit—a process known as “top up”—for SIM cards and as transactions increased, the company wanted to offer customers a secure way to top up using a credit or debit card.
• Vodafone worked with Storm Reply, a member of the AWS Partner Network, to create a compliant, secure solution able to handle thousands of transactions per day
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Wrap up.
• Get the measure of your customer maturity.• Migration / new workloads / all in ?• Engage the support network.• Apply a framework and ensure nothing is missed.• Chose a pioneering project with gravitas.• Make a start and move quickly.• Define and adhere to controls, compliance and governance.• Iterate• Constant business feedback.
http://aws.amazon.com/whitepapers/
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