it rollouts – easy and affordable
TRANSCRIPT
krones Informationsmanagement We do more.|1
IT Rollouts –Easy and AffordableEasy and Affordable
Ottmar HollnbergerManager IM Client ServiceKRONES AG
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KRONES AG
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ContentsContents
g KRONES AG
g Challenges
g Process Description
g Results
g Further Stepsg Further Steps
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KRONES – We are part of your daily lifeKRONES We are part of your daily lifeEvery day you use many products that were produced with KRONES systems.At home, at work, while shopping, or in your free time:, , pp g, yEvery fourth beverage bottle that is purchased worldwide was filled, labelled, packaged and loaded on pallets using KRONES bottling machinery systems (in Germany every second bottle is
d ith i t)processed with our equipment).
BEVERAGE FOOD NON FOODShare of revenue approx. 75% approx. 25%
BEVERAGE FOOD NON-FOOD
Beer CSD (Carbonated Al h li B
Soft Drinks) Grocery Items Household Goods C ti D
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Alcoholic Beverages Mineral Water
Cosmetics, Drugs, Chemicals, etc.
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Corporate Information – KRONES AG (1st Half 2010) in Million €Corporate Information KRONES AG (1st Half 2010) in Million €
Revenue 1,076.2EBIT 22.1O d i fl 1 104 9
Machines/Systemsf B ttli L b lli
Revenue Segments in Million €
Order inflow 1,104.9Order backlog 917.2
Machines/Systems
for Bottling, Labellingand Packaging87.0% (936.8 Million)
Machines/Systemsfor Beverage Production/Process Technology9.2% (98.9 Million)
EmployeesGermany 8,054**Worldwide 10,293**
M hi /S t f
3.8% (40.5 Million)
Machines/Systems for Low-End Applications(kosme)
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*of revenune** 30 June 2010
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IT Strategy at KRONES AG
g Centralization
IT Strategy at KRONES AG
g High Vertical Range of Manufacture
g Network Infrastructure (Language and Data Integration)(Language and Data Integration)
g SAP Platform (Process Integration)
g User-Friendly Information Accessg User Friendly Information Access
g Fast Follower (Mature Innovations)
g Consequent Project ManagementCo seque t oject a age e t
g IT Service Management (own processes at least maturity level 3)
g Acquire Technology (Standards), Shape Processes (Flexibility)
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ContentsContents
g KRONES AG
g Challenges
g Process Description
g Results
g Further Stepsg Further Steps
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ChallengesChallenges
Installed hardware: 3,000 desktops older than four yearsEvaluation: hardware and software in detailDiscussions with technical departmentsDesktop refresh requires logistics concept and process optimization
Internal Logistics in a Rollout Center
In Storage Out of Storage Unpack System
Connect System Load Software Personalization
Disconnect Pack System ProvisioningSystem Pack System Provisioning
G lGoals:- Fully installed desktop ready for delivery to workplace- Automated process worldwide
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Start: Determine needsStart: Determine needs …25
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and goals:… and goals:25
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ContentsContents
g KRONES AG
g Challenges
g Process Description
g Results
g Further Stepsg Further Steps
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Place orderPlace order
Order system type (desktop or workstation)Required dataq- EndCustomerOrderNumber (KRONES order number)- OrderCode (hardware model and features)- Number of systemsy
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Create provisioning jobs (import list)Create provisioning jobs (import list)25
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Hardware informationHardware information25
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Assign jobsAssign jobsJob-Tabelle
- Job-ID- Status- Bestellnummer- Ordercode
Hardwareinfo- Bestellnummer- Ordercode- Seriennummer- MAC-Adresse
Look for the following criteria in the job table:
- Ordercode- MAC-Adresse
JobJob -ID: A12Status: New
HardwareinfoBestellnummer: 450Ordercode: CUZSerien-Nr: 4711 In Job-Tabelle suchen
- Job Status: NEW- OrderCode as in HardwareInfo- Order Number as in HWInfo
Bestellnummer: 450Ordercode: CUZ
Serien-Nr: 4711MAC-Adresse: FF:FF
J bHardwareinfo
Job gefunden
Reserve jobTransfer hardware data- Serial number
JobJob -ID: A12Status: ProvisioningBestellnummer: 450Ordercode: CUZ
HardwareinfoBestellnummer: 450Ordercode: CUZSerien-Nr: 4711MAC-Adresse: FF:FF
Job reservieren- MAC address
St t i t ll tiHardwareinfo
Bestellnummer: 450Ordercode: CUZSerien-Nr: 4711MACAd
Rechnerdaten übertragenJob
Job -ID: A12Status: ProvisioningBestellnummer: 450Ordercode: CUZS i N 4711
Serien-NrMAC-Adresse
Start installation
MAC-Adresse: FF:FF
Serien-Nr: 4711MAC-Adresse: FF:FF
Installationkann
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Installation kann gestartet werden
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Configuration item in CMDBConfiguration item in CMDB25
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LANDESK Provisioning TableLANDESK Provisioning Table25
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Installation CheckInstallation Check25
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ReportReport25
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ContentsContents
g KRONES AG
g Challenges
g Process Description
g Results
g Further Stepsg Further Steps
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ResultsResults
Benefits:- Fully automated process – no manual tasks requiredy p q- Success or failure of installation is visible on device (green or red display screen)- Very fast installation times due to image-based installation- Standardization of installations with standard images such as CAD image or automation g g
image- Flexible, adaptable process – easy cooperation with additional external partners of
subsidiaries possible
Facts:- 1,150 new desktops since 26 July 2010
f t d i A b- manufactured in Augsburg- Additionally 2,200 computers
installed at site
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Further StepsFurther Steps
Ongoing improvement processAutomation of the businees process for orderingp g"Hardening´" of interfacesInternationalization (USA, China, Brazil)
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Thank you!
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