launches managed network services. made easy and affordable
TRANSCRIPT
New Chapter in BSNL
More and More services will come on this Pattern
Assured Services to Customer
Guaranteed SLA
What Customer wants? Complete Reliable Services from One
Interface organization. Supply of not only Bandwidth but also
Leased line Modems / Routers etc. i.e. Complete Telecom Solutions
Secured Network. OPEX Model instead of CAPEX. Proactive Monitoring of the customer
Network. Guaranteed SLA.
Managed Services Definition
Managed services are end-to-end services that include all of the following criteria:
1. Proactive monitoring
2. Remote configuration and troubleshooting
3. Service-level agreements (SLAs)
4. Monthly Subscription based.
5. Nil or very Little CAPEX.
Corporate Network
LAN ROUTER
Moving Ahead
Service Provider IP Backbone
Service Provider IP Backbone
Service Provider
LL Modem
LL Modem
Company Edge
ROUTER
Range of Services needed by customer
Managed Router
Managed Firewall
Managed IP Sec
Managed IDS
Managed D DoS
Managed LAN
Managed Network
NOC / SOC for CUSTOMERS
Consultancy
ROUTER
BSNL Managed Services
Managed Router
Managed Firewall
Managed IP Sec
Managed IDS
Managed D DoS
Managed LAN
Managed NetworkNOC / SOC
for CUSTOMERS
Provided with the help of Channel
Partner
Consultancy
Available as ADD
ON
At additional incremen
tal
chargeIn built
with
Product
Leased Line
ModemsMPLS /
Internet BW
Managed Services—Multi-device
Not the best model to address SMBs
Managed Router + VPN Managed Firewall
Managed Intrusion Protection
Many devices High CAPEX Labour intensive operation High OPEX Different services coming from different
providers (SP, SI, MSSP, …) Lack of consistency in Security Policy
Service are turned on on-demand extending CPE lifecycle
1 or 2 devices for the full service portfolio Lower CAPEX
Less truck-roll and devices to manage Lower OPEX
Decreased churn through a comprehensive Portfolio
Better Model for higher volume deployment
Managed Services – Managed CPE
Full Managed Services
SP IPNetwork
Outside the office
Complete Key System or PBX
Ethernet / Switching
Video, Content & Surveillance
Wireless802.11, Land Mobile Radio
Terminal Services / Sync/Async
Voice
Security
Network Analysis
PSTN
WAN/ Internet
Backup
PRI, T1,E1, Analog, BRI
PRI, BRI, T1,E1, 56K, DSL,DS3,OC3, Cable Modem, etc
ADSL,G.SHDSL, Modem, Satellite, BRI
VPN, Firewall, IDS, etc
Inside the office
Wide Range of L2-L7 Services Enabled on Router
MPLS
Internet LL
Equipment Set
up
Customer Portal
Equipment
Maintenance
BSNLEasyCom
Router ; Firewall; IP Sec
BSNL Managed Services Products
BSNLEntComBSNL
BizCom
BSNL Managed Services Products
Connectivity
Managed Services
+
+
Broadband HARDWARE
BSNL Managed Products – Three Sets
EasyCom - Broadband Networking.
BizCom - 64 Kbps to 1 Mbps EntCom - 2 Mbps and above. BizCom and EntCom Products
for MPLS / Internet Leased Line.
EasyCom ProductsBroadband ConnectionsRouter is installed with ADSL Modem.
All Features of Management Provided.
BizCom Products Five Products 64 Kbps, 128 Kbps, 256 Kbps, 512
Kbps, 1024 Kbps. MPLS or Internet Leased Line
Bandwidths. All Features of Management
Provided. CDMA / GSM / ISDN Backup
EntCom Products One Product 2048 Kbps. MPLS or Internet Leased Line
Bandwidths. All Features of Management
Provided. CDMA / GSM / ISDN Backup
BSNL Managed Network Services - Features
24 X 7 Telephone Support. Web Support. On-line proactive monitoring. SLA – 99% Up time. CDMA / GSM / ISDN Backup Up in select
Product. Bill Delivery and Bill Collection at Doorstep. Door Step services to Managed Customers for
other BSNL Products and Services by the Channel Partner.
Pilot Project
Pune, Nashik and Aurangabad of Mahrashtra Telecom Circle.
All India Requirements of the customers of these cities will be taken care of.
SLA Parameters Change request for rules – 30 mins for priority
rules / 4 hours 24x 7 Real-time monitoring via SOC - 99 % of
SOC availability guaranteed 24 x 7 Real-time event correlation and
interpretation 24 x 7 Incident handling Availability and Performance Monitoring Notification to Customer within 15 minutes Real-time reports on customer portal 4 hour Response and 24 hour Resolution time Event log storage duration – 1 month Notification of security update and bug-fixes