it industry
TRANSCRIPT
Strategic Management project on“Indian IT industry”
Overview of Indian IT Industry
Five Force Analysis
PESTLE Analysis
Political factors: The Indian government has made it easy and strengthened the Information Technology act, 2000 to provide a comprehensive legal environment.
Economic factors: Currency fluctuation and
devaluation has affected the industry greatly during the recession time.
The decline in the financial and banking industry has led to a decline in revenue and this has affected the IT sector greatly.
Social factors: English speaking
population has helped fostering good relations in the industry and on the global platform.
Many institutions in the country offer IT course creating jobs for many people at lowers costs.
PESTLE Analysis
Environmental factors: The Sector has been affected by floods, earthquake, cyclone and tsunami.
Technological factors:
India offers lowest tariffs in the world.
India has the second largest telephone network after China.
Legal factors:
Legal Aspects and Policies IT Act 2000. Government can easily issue notification in the web signaling e-governance
Mission: To help our customers achieve their business objectives by providing innovative, best-in-class Consulting, IT solutions & services. We shall make it a joy for all stakeholders to work with us.
Vision: To be a leading property development company in the country and to be recognized for our excellent quality and innovation.
Values Integrity, Excellence Respect for the individual Continuous learning and
sharing
Internal Capabilities & Strength Pioneer in the industry & Brand Integrated full-services player Collaboration with multiple stakeholders Global Network Delivery Model
Product Portfolio
Business that TCS Serves
Corporate Strategy: Diversification Strategy Strategic Alliances Acquisition Strategy
Generic Business Strategies
Low cost Global delivery 24X7 model. Focus on customer relationship management, customer retention Focus on the Centers of Excellence (CoE) to strengthen capability so as to
build state-of-the-art solutions Differentiation in low end services in terms of cost, resources Since last decade, TCS has been following a more focused strategy where they
are going as per local needs of customer and their nature of business.
Organization Culture
Mission: Enable Enterprises Manage Information Better
Vision: Be the First Choice
Internal Capabilities & Strength Extensive experience in servicing leading carriers in IoT and data analytics
Better underwriting solutions using relevant data and trends leading to minimal
loss for your customers
Dedicated IoT Lab with requisite hardware and infrastructure
Highly skilled pool of domain experts from the Center of Excellence
Generation of actionable business insights ÿ Easy self-serving visualizations with
drill-down capabilities for business users
Connected Solutions that leverage latest technology trends
Strategies
Mission: Infosys International Inc. is dedicated to providing the people, services and solutions our clients need to meet their information technology challenges and business goals
Vision: To help our clients meet their goals through our people, services and solutions
Internal Capabilities & Strength Leadership in sophisticated solutions that enable clients to optimize the efficiency
of their business.
It has proven “Global Delivery Model”. (GDM).
Commitment to superior quality and process execution.
Strong Brand and long term client relationship.
Status as an employer of choice in 2004.
Ability to scale up. Connected Solutions that leverage latest technology trends
Corporate Strategies: Global Delivery Model: Producing where it is most cost effective and selling
where it is most profitable. Moving UP the value chain: Getting involved in a software development
project at the earliest stage of the life cycle. PSPD Model: Predictability of Revenues, sustainability of revenues,
Profitability, DeRisking for Risk Management.
Generic Business Strategies Low cost Global delivery Model (24/7) little differentiation in low-end services
of value chain. High differentiation in high end services in value chain like software products
and package solutions. Focus on Quality, Customer relationship management, timely delivery.
Mission: We will be the employer of choice and the partner of choice by focusing on our stated values of Employees First, Trust, Transparency, Flexibility and Value Centricity.
Vision: To be the technology partner of choice for forward looking customers by collaboratively transforming technology into business advantage.
Internal Capabilities & Strength Association with Major Brands.
Consistent revenue growth.
Acquisition of Axon enables company to offer full SAP services.
Global Coverage in countries like U.S, Europe, Japan etc.
Offerings like tablets, laptops and PCs expand the reach
Over 80,000 employees are working at HCL
Offers services like ERS, ETS, BPO and EAS
Generic Business Strategies HCLT has put in place comprehensive Business Continuity program to ensure that HCLT
meets its Business Continuity and Disaster Recovery related requirements as agreed with
Customer
There is Information Security team to assess and manage the information security and data
privacy and related risks by leveraging on People, Processes & Technology
HCLT's business strategy "Employee First, Customer Second" - directs our investments to
retain the right skilled professionals at the right place, right time, right cost.
HCLT faces more Global MNCs than it faces Indian based players in deals. This is primarily
because of the business model that HCLT has adopted to redefine the markets in which we
play.
HCLT has stringent security levels on all its facilities and ODCs. Comprehensive security is
provided by leveraging on People, Processes and Technologies.
Corporate Business strategy HCLT's Chief Delivery Officer (CDO) has dedicated groups which provide services to
various delivery teams on process, frameworks, tools and technical training in
addition to driving all the Transformation initiatives across the delivery
organization.
Quality group drives continuous process improvement aligning with mature and
evolving international process standards and certifications.
Tools group identifies appropriate tools, develops new tools and supports the tools
deployed and also provides consulting and tools related training to project teams.
The Technical Training group called as Tech CEED focuses on Competency
Enhancement to continually upgrade the technical competency of delivery teams
and manages the Learning Management System
Mission: Helping our clients to create their future.
Vision: To become one of the worlds’ leading companies, bringing innovations to improve the way the world works and lives..
Internal Capabilities & Strength World’s largest consulting firm
Strong Client base
Service Delivery Network
Client Driven processes
Continuous improvement
Diverse capabilities
Business strategy Entering new markets
Increasing the level of revenues in
current markets;
Enhancing the level of operational
performance;
Delivering products and services with
an increased level of efficiency
Mission: To be the global leader in outsourcing services to the telecom industry, building on our technologies, competencies and customer interest, and creating value for our shareholders and customers.
Vision: To be the leading global software solution provider to the telecom industry
Internal Capabilities & Strength Reduced dependence on British telecom
Deals with Etisalat and Bharti Zain steady revenue is assured
Reduced dependence on European market
Has a strong workforce of over 40,000 employees working on over 30 countries
High brand recall and visibility being one of the top IT companies in India
Corporate Strategy: Customer-centricity Full Services Capability Global Network Delivery Model™ (GNDM™) Strategic Acquisitions
Functional Strategy: Tech Mahindra advocates for the business to see its management decisions as
specific to a functional area of the organization, such as marketing, human
resources, finance, information management and public relations. Tech Mahindra advantages of this are that employees and resources can be
assigned to the tasks that best suit their skills and interests. If you have an employee with expertise in HR, for instance, it makes logical sense to assign her to the human resources function instead of the finance division.