Inside:

ISSUE 23 | JUNE 2017

Did You Know? Are you or one of your employers missing a job posting because

AJC timed-out before the job posting was complete?

Check the “On Hold Jobs” queue on the “Employers’ Details” page to lo-

cate your job posting. Click “View Options,” “Review Details” then “Edit”

on any section where you need to add or change information. Scroll to the

bottom of the page and click “Activate” to move the job posting to the

“Active Jobs” queue.

Are you providing services to homeless persons without a physical

address?

When entering services for homeless individuals in AJC, please use the

following information:

Name of Individual

GENERAL DELIVERY

Any City/Zip code and the -9999 identifier after the zip code

(The only constant would be GENERAL DELIVERY and the -9999 identifi-

er after the zip code)

Posting Jobs for Inactive Employers

User Search is Here!

Improvement Opportunities

Staff Kudos

Apprenticeships

AJC Reports Breakthrough

New Features in AJC

Do you have information that

you would like to share in the

AJC Newsletter?

Send it to: AJCInfo@azdes.gov

Would you like to view

previously distributed

newsletters?

Use the following link:

AZ Job Connection Newsletters

Remember!

If you need to have an Employment Service office reassigned,

please call 602-542-2460 or e-mail EAHelpDesk@AZDes.Gov with

your current and new information to help us expedite the process.

Keep yourself informed of changes, policies and procedures, with frequent reference to your AJC Quarterly Newsletter.

AJC Change Control Requests (CCR)

Do you have a suggestion or recommendation to enhance

AJC functionality?

We would like to hear from you!

Submit your ideas on a CCR form

To request that an Event or Job Fair be added to AJC,

please use the Events Form

E-mail all requests to AJCInfo@azdes.gov for processing

Jobs should NOT be entered on Employer Accounts that are

Deleted, Disabled by Staff or Disabled by Schedule

Please check the status of your employer prior to posting a job.

The best way to check the status of your employer is to click "User

Search" on the left side of "My Home Page" then under "Refine

Search" click "Employer." In the "Who" field, type the company

name, FEIN and/or username then “Search.”

Staff are currently unable to enter a job order when an employer

account status is "Deleted.”

Staff can enter a job posting when the employer is in a

"Disabled by Schedule" or "Disabled by Staff" status, however,

that job posting will not be available in a job search.

If the account status is "Disabled by Schedule" or "Disabled by

Staff,” contact the state Business Engagement Manager,

Wallin Gustin (WGustin@azdes.gov), and his team

(ESAW@azdes.gov), to request that the account be activated.

In the email, please provide the employer’s username and the

company name.

We are working with our vendor, AJLA, to improve functionality

and make it impossible for staff to enter a job posting for

employers in a "Disabled by Schedule" or "Disabled by Staff"

status.

ISSUE 23 | JUNE 2017 2

Staff

KUDOS

I can't say enough about

Haydée Armenta (South

Alvernon); she is a true

professional with good

communications.

Vera Westerman (East Ajo)

gives really good customer

service, building our

business relationship.

Cheryl Kauffman (Phoenix)

was very helpful taking

down the qualifications

needed for the posting.

I want to thank all the girls

at your center and Reyna

for being there for me

along with Cory Beck from

ARIZONA@WORK (Yuma

Career Center) .

Lucía (Lake Havasu City) is

very, very, very helpful.

Very polite and

professional .

DID YOU KNOW?

USER SEARCH

Use the new “User Search” feature to find information about

staff, AJC jobseekers, employers and Eligible Training

Providers. User Search will soon be replacing all other

search options for these groups.

To use this new feature, do the following:

Select User Search from the menu bar on the left.

Next, select the User Type

Now enter the user information based upon the following

formats.

Search for the User’s Name (LAST, FIRST/LAST, FIRST/

MIDDLE/LAST), USERNAME, SSN (FULL, OR LAST 4 DIGITS

ACCOMPANIED BY ANOTHER SEARCH-TERM), DOB,

PARTICIPANT ID, EMAIL, PHONE (without spaces),

CITY, ZIP, COMPANY NAME, FEIN, AND/OR SEIN. Separate

search terms with spaces or the word “and.”

Staff

KUDOS

We're opening a new store

and Lolita & John

(Winslow) helped me get

new hires, orienting and

interviews and hiring.

Lorena Garcia & Grace

Wehrle (Yuma) were

amazing fast get right back

follow up in a week or two

to repost they come to my

job fairs everything you

can ask for and more.

Always smiling!

Lisa Martínez and Edelia

Rodríguez (part-time and

delightful) - the ladies in

that office have always

been amazing. I've done

job fairs and other

functions and they are

always on top of it. Both of

them are truly exemplary.

Grace Wehrle (Yuma) does

a great job. Amazing job!

Continued on pg. 4

Is Here!

ISSUE 23 | JUNE 2017 3

Continued…

Staff

KUDOS

Reyna (Yuma Career

Center) is always a

pleasure. She is warm and

greets everyone with a

smile .

Coming here (Yuma Career

Center) opened my eyes to

everything I could do and

be. I have the degrees and

ARIZONA@WORK opened

the doors.

Reyna at (Yuma Career

Center) is always helpful

and courteous. Several

days ago, Eduardo helped

me prepare for a Word/

Excel employment test and

today María helped me

polish up a resume.

Thanks for all the help with

classes and finding a job.

Everything and everyone

really did a great job.

Staff can reactivate Job Seeker accounts that have been

disabled due to 90 days of inactivity.

Staff can provide the username, verify, edit or add an

email address.

An email address may be used if the AJC user has

forgotten their password and needs a password reset.

When the Account Status is Disabled by Schedule, click

on the link for Disabled by Schedule.

This will open the Change Account Status screen.

From here, you can reactivate an account if necessary.

Add an Account Status Change Note and click Reactivate.

The participant is now active in AJC!

USER SEARCH

User1111

Jane Doe (1111111)

fake@fake.com

User1111

Job Seeker

ISSUE 23 | JUNE 2017 4

PLEASE NOTE

If you do not see an email address associated with the

account, please obtain one. If a password is forgotten, all

future password resets will be through email.

Staff

KUDOS

I let Grace (Yuma) know

personally that we had one

problem with San Luis.

One building they picked

was not what we expected

or wanted in any way.

Grace said she would take

care of it and have a

different venue next year.

She drove out there to

check it out and see what

they could do better for

next year.

Kimberly Tremain (Safford

& Clifton) spots stuff and

posts with permission.

She's fantastic, diligent,

and easy to work with. A

great resource for the

community.

I enjoy coming to

ARIZONA@WORK (Yuma

Career Center). Quiet,

clean and friendly

atmosphere. I like to use

the computers, I use

YouTube to learn, how to

do pharmacy, math and

laws. Thank you.

Improvement

Despite several great reviews, these issues have been reported:

FROM EXITERS

I was not sure of how to get a job on the site. This resulted in

a lot of duplicate efforts. Communication was not what it

should be. Your office staff then helped me.

Lengthy pass-around-transfers and then I just got cut off.

The person at 7th St & Mountain View did not get back to me

when she said she would. I haven't seen anything or talked to

anyone.

I didn't get any feedback, at all. I e-mailed back and forth with

someone, but didn't get very far with them.

When you put in a zip code or search city, it pinpoints other

cities. It was very frustrating.

FROM EMPLOYERS

Working onsite they should have more organization when we

have job fairs. People wander into our job fairs who have

other reasons for being there. This cuts into our time. On a

separate concern: One person who kept calling me from a

DES office requesting info about people who have worked

with us. I explained that she knows that is against state policy

to do over the telephone, and she said, "I don't need a

lecture.” I told her if she would fax me the form I would be glad

to help her. She said, "are you going to give me the info or

not?" When I said no, she hung up on me.

The suggested applicants didn’t really match the qualifications

that I posted.

I rated it 7 because I've been here since September. I haven't

even gotten a call from anyone. No one has reached out to

me. I would like to have a relationship with them.

It would be nice if I had some follow- up and updates from the

office whether there were any candidates in the system. No

feedback really leaves you wondering.

Opportunities

ISSUE 23 | JUNE 2017

5

Recall the enthusiasm of a

new employee unafraid to

tackle even the toughest

problems with the optimism of

“we’ll figure it out?” Over time,

most employees pick up

workplace “baggage,” that

include false starts,

unaccomplished goals and

barriers, subsequently

jeopardizing their confidence,

conviction and drive. Optimism

digresses to skepticism. Their

“bucket” for tolerance and

willingness to forge ahead in

the face of the unknown is

“filled up”… and there is no

room in a filled bucket for

innovation.

Empty your bucket

because critical thinking and

creativity cannot be

accomplished when baggage

says “no.” Challenge your

current situation and assume

that “a solution exists, and we

will find it.”

THERE IS ALWAYS A WAY!

Explore!

“What if?”

What other?”

What Else?”

“Why not?”

Don’t dismiss the possible just

because it seems impossible

… simply start by pulling out

the pieces that are actually

possible.

AZ Apprenticeship

Apprenticeships are an excellent alternative to post-secondary education for those who prefer to “earn as they learn.” Share the option of an apprenticeship with the job seekers you work with.

New Registered Apprenticeship Programs in May

DOT Transportation Inc. (Bullhead City) for Truck Driver,

Heavy

Hartford Insurance (Phoenix) for Associate Claims

Representatives and Customer Care Specialists

TCI Solutions LLC (Peoria) for Youth Development

Practitioners to assesses youth job readiness and personal

growth goals.

Terra Verde (Phoenix) for Information Technology

Specialists (Security Analysts).

For more information, and to view the active list of apprenticeship

programs, please visit www.AZApprenticeship.com.

Program

ISSUE 23 | JUNE 2017 6

Beware of Filled

BUCKETS

AZ Apprenticeship Stats

In the month of May, 119 apprentices graduated.

Since the first of the year, 317 apprentices have graduated.

There are currently more than 3,000 apprentices employed

and on a career path in dynamic, growing industries.

Year-to-date, there are 134 active Registered

Apprenticeship programs, representing over 1,100

employers in Arizona.

Our first Reports Breakthrough session took place on April 26 at

the DES RSA Vocational Rehabilitation Center.

DERS Workforce IT Supervisor, David Hughes, provided more

than 50 attendees from around the state with an abundance of

AJC related information that covered various AJC reports, the

basics of reporting in AJC through the more complex features of

Report 8 and more.

The Hilton HHonors

Military Program is

dedicated to giving back

to military service

personnel. In

partnership with the

National Association of

State Workforce

Agencies (NASWA) and

individual State

Workforce Agencies,

Hilton HHonors is

donating points to

eligible transitioning

service members,

veterans and military

spouses. By becoming a

HHonors Military

member, you will

receive a 100,000 point

donation to support

travel related to your

job search activities.

AJC Reports Breakthrough

PLEASE NOTE

If you would like additional information about AJC,

including a complete list of AJC reports or a live

presentation of AJC, please contact:

David Hughes ● Business Analysis Supervisor

(602) 771-8136 ● DHughes@azdes.gov

ISSUE 23 | JUNE 2017 7

Reward Programs for

VETERANS

Cont. on pg. 8

Education or Training Service on S&T Plan

Please ensure the following question is answered appropriately

when entering an Education or Training Service on the S&T plan

for a participant.

Only training and education services need to be answered with

‘Yes’ or ‘No.’ All other services (exp. support service, etc.) should

be ‘N/A’.

Does this service lead to a credential?

Yes

No

N/A

Next, check the boxes that apply to the applicable services.

Type of Credential: (check all that apply)

Industry certification

Apprenticeship certification

Government License

Associate degree

Baccalaureate degree and above

Community College certification

Secondary School diploma

Employment

Measureable Skills Gain

National Farmworkers Jobs Program

These questions were added to the AJC Exit Detail page

specifically for the National Farmworker Jobs Program (NFJP) so

they are available for all WIOA programs to use if they choose.

This is only required for the NFJP program.

This is the default.

Please refer veterans

who are traveling out-of

-town for job

interviews, training or

housing to the HILTON

HHONORS Program.

For additional

information about the

HILTON HHONORS

program, please

contact:

Raymond Tilkens,

Veterans' Employment

Representative

Rtilkens@azdes.gov

(520) 209-1038

Or watch this video:

https://youtube/

HuzHUVCu46U

NEW FEATURES in AJC

ISSUE 23 | JUNE 2017 8

Reward Programs for

VETERANS Cont. from pg. 7

Classification of Instructional Programs (CIP) Codes

A CIP code provides a taxonomic scheme that supports the

accurate tracking, assessment and reporting of fields of study

and program completion activities.

Not all training/education services have an O*NET code,

although you should be able to find a CIP code for every

training/education service that you enter into AJC. The PIRL

(Element 1305) requires a CIP code be entered on the service

entry for all training/education services.

CIP codes can be found for programs of study that are not on

the Eligible Training Provider List (ETPL) at the following

location.

https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=55

When entering the CIP code in AJC, only enter the six-digit code

(without decimal points) on the Service Details screen for the

services themselves.

Did You

GET IT?

Did your staff get it?

Do your co-workers

get it?

We have recently

learned that some staff

are not receiving the AJC

newsletter.

If you didn’t receive this

newsletter directly and

would like to be added

to our list, please let us

know.

Also, we want your

ideas!

If you have a topic or

idea that you think

others would benefit

from hearing about,

please share it with us

at:

AJCInfo@azdes.gov

NEW FEATURES in AJC

ISSUE 23 | JUNE 2017 9

Innovative Workforce Solutions