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ISO Committee on Developing Country Matters (DEVCO) 47th meeting Saint Petersburg, Russian Federation 16 September – 17 September (morning) 2013 ______________________________________

Working documents

DEVCO 01/2013

DEVT 16342327

FORTY-SEVENTH MEETING OF THE ISO COMMITTEE ON DEVELOPING COUNTRY MATTERS (DEVCO) 16 September – 17 September (morning) 2013, St Petersburg, Russian Federation

DRAFT AGENDA – Day 1 (09:00-17:30)

INTRODUCTION Documents Pages

1. Opening of the meeting

2. Adoption of the agenda 01/2013 5

3. Welcome by the ISO President

4. Tabling of the minutes of the 46th meeting held in San Diego (USA) 02/2013 11 16-17 September 2012

5. Matters arising from the minutes of the previous meeting 03/2013 15

2012 – 2013 UPDATE

6. ISO update by the Secretary-General 04/2013 25

7. Consideration by members of the report by the DEVCO Secretary on the 05/2013 29 implementation of the ISO Action Plan for developing countries 2011-2015

KEYNOTE SPEECH

8. DEVCO keynote presentation ‘The NSB in developing countries in 2020’ 06/2013 155

PANEL AND BREAKOUT SESSIONS

9. Panel discussion on ‘How can Information Technology assist standards 07/2013 159 development in developing countries?’ (chair Fadilah Baharin)

10. Presentation of the breakout groups 08/2013 163

Group 1: How can the strategic use of ISO standards drive quality, innovation and growth in developing countries? – Case examples - road traffic safety and energy management (chair Damian Fisher)

Group 2: Enhancing the NSB role in the national quality infrastructure of developing countries (chair Carlos Amorim)

Group 3: How NSBs in developing countries reach out to national players (including government, local authorities, stakeholders) to apply ISO standards in emergency preparedness and incident management? (chair Anthea Ishmael)

DRAFT AGENDA – Day 2 (09:00-13:00)

11. Reporting from DEVCO breakout groups 09/2013 191

12. Panel discussion on the ‘Effectiveness of technical assistance 10/2013 195 provided by ISO – How to measure performance improvement in members who receive technical assistance? (chair Lalith Senaweera)

13. Date and place of the next meeting 11/2013 207

OTHER

14. Any other business 12/2013 211

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ITEM 4 TABLING OF THE MINUTES OF THE 46th DEVCO MEETING HELD IN SAN DIEGO, USA, 16-17 SEPTEMBER 2012

The text of the minutes of the 46th DEVCO meeting held in San Diego, USA, 16-17 September 2012, was circulated to the members on 12 February 2013. Editorial errors pointed out by BOBS (Botswana) and SCC (Canada) were corrected and the confirmed minutes made available on the ISO/DOC server. DEVCO ACTION DEVCO is invited to note the above

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ITEM 5 MATTERS ARISING FROM THE MINUTES OF THE 46th MEETING HELD IN SAN DIEGO, USA, 16-17 SEPTEMBER 2012

The decisions taken by DEVCO at its 46th meeting were reviewed by the DEVCO Chair’s Advisory Group (CAG) in September 2012. Any follow-up action taken by the Secretariat is noted under the text of each resolution (in italics). DEVCO RESOLUTION 1/2012

Item 6 – “From standards taker to standards maker – How should developing countries face the challenge?”

DEVCO,

thanks the ISO Secretary-General for his interesting presentation that clearly shows that the current situation regarding developing countries’ participation in ISO work needs to change,

invites members from developing countries to articulate the challenges they face in this area,

encourages members to consolidate their strategy for participation in ISO work and secure wide national support,

suggests that this issue be reviewed by the DEVCO plenary every year to assess progress,

requests the DEVCO CAG to include a presentation by the ISO Secretary-General on the agenda of the 47th DEVCO meeting.

Progress relative to the participation of developing countries in ISO technical work is reflected on the chart below.

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DEVCO RESOLUTION 2/2012

Item 7.1 – Report by the DEVCO Secretary on the implementation of the ISO Action Plan for developing countries 2011-2015

DEVCO,

takes note of the report presented by the DEVCO Secretary on the implementation of the ISO Action Plan for developing countries 2011-2015,

also takes note of the Evaluation Report on the ISO Action Plan for developing countries 2005-2010 presented by the DEVCO Secretary,

request the DEVCO Secretary to provide an update at the next DEVCO meeting on the progress in implementing the recommendations formulated in the Evaluation Report on the ISO Action Plan for developing countries 2005-2010,

thanks the Swedish International Development Cooperation Agency (Sida) for providing continued financial support for the implementation of the ISO Action Plan

also thanks Sida (Sweden) for funding the project on the Uptake and Use of ISO 26000 on Social Responsibility in the Middle East and North Africa,

expresses sincere appreciation for the continued support by DIN (Germany) for the implementation of the ISO Action Plan,

thanks the Swiss State Secretariat for Economic Affairs (SECO) for providing funding for the implementation of the ISO Action Plan, welcomes the funding agreement signed between ISO and the German Federal Ministry for Economic Cooperation and Development (BMZ) one week before this meeting and thanks BMZ for supporting the implementation of the ISO Action Plan. A progress report on the implementation of the recommendations formulated in the Evaluation Report on the ISO Action Plan for developing countries 2005-2010 is included in the DEVCO Secretary’s report under agenda item 7. DEVCO RESOLUTION 3/2012

Item 7.2 – Activities implemented between August 2011 and July 2012

DEVCO, thanks the following ISO members for hosting in their countries technical assistance and training activities carried out under the ISO Action Plan for developing countries: ABENOR (Benin)

ABNT (Brazil)

ANOR (Cameroon)

ANTT (Gabon)

ASN (Senegal)

AZSTAND (Azerbaijan)

BIS (India)

BNSI (Barbados)

ISRM (TFYR of Macedonia)

JSMO (Jordan)

KATS (Republic of Korea)

KEBS (Kenya)

LIBNOR (Lebanon)

MASM (Mongolia)

QS (Qatar)

RBS (Rwanda)

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BPS (Philippines)

BSN (Indonesia)

BSTI (Bangladesh)

DGSM (Oman)

DSM (Malaysia)

EOS (Egypt)

FASONORM (Burkina Faso)

GSA (Ghana)

HZN (Croatia)

IANOR (Algeria)

ICONTEC (Colombia)

IMANOR (Morocco)

INDECOPI (Peru)

INNORPI (Tunisia)

INTECO (Costa Rica)

SABS (South Africa)

SARM (Armenia)

SASMO (Syria)

SLBS (Saint Lucia)

SLSI (Sri Lanka)

SSMO (Sudan)

STAMEQ (Viet Nam)

TISI (Thailand)

UNIT (Uruguay)

UZSTANDARD (Uzbekistan)


Item 7.3 – Funding of technical assistance by ISO members DEVCO, expresses sincere thanks to the following ISO members having contributed to the Funds-in-Trust during the period August 2011 to August 2012, AFNOR (France) NEN (Netherlands)

ANSI (United States of America) NSAI (Ireland)

DIN (Germany) NSI (Namibia)

ICONTEC (Colombia) SFS (Finland)

ISS (Serbia) SN (Norway)

JISC (Japan) UNIT (Uruguay)

KATS (Republic of Korea)

strongly encourages all members to make a contribution to the Funds-in-trust, thanks members in developed and developing countries for providing speakers and technical expertise for the implementation of activities under the ISO Action Plan.

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Item 7.4 – Assessment of the impact of activities implemented under the Action Plan for developing countries

DEVCO, thanks members for supporting the impact assessment process by providing their feedback on the activities carried out under the ISO Action Plan,

and reminds members of the importance for ISO to be able to report to donors on the impact of the activities so that funding can be secured for the implementation of the ISO Action Plan,

notes that DEVCO CAG monitors the response level from beneficiary countries and recommends actions in case when there is a lack of response.


Item 7.6 – Technical assistance dispensed by DEVCO members

DEVCO,

takes note of the reports on technical assistance provided by members at the bilateral level,

thanks these members for the additional effort made in providing the reports in a new format as recommended by DEVCO CAG,

recognizes the contribution of these members to the implementation of the ISO Action Plan for developing countries,

encourages these members to continue supporting members in developing countries needing assistance, including twinning and partnerships.


Item 7.7 – DEVCO member satisfaction survey

DEVCO, takes note of outcome of the satisfaction survey conducted at the 45th DEVCO meeting held in September 2011,

invites the DEVCO CAG to review the feedback from the 46th DEVCO meeting in preparing the agenda for the next DEVCO meeting.

The Chair’s Advisory Group (CAG) established the draft agenda for the 47th DEVCO meeting in March 2013. The themes selected for the break-out groups and panel sessions are based on the suggestions formulated by DEVCO members through the survey questionnaire of the 46th DEVCO meeting, held in San Diego.

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Item 6.8 – Report by CASCO

DEVCO, thanks CASCO for the informative report on matters of interest to developing countries,

welcomes Mr. Lane Hallenbeck, the new CASCO Chair and re-iterates its collaboration towards addressing the needs of developing countries,

welcomes the idea that CASCO is considering to develop a brochure targeted at regulators on the need for a harmonized approach to conformity assessment activities,

and notes that conformity assessment continues to be a priority area for technical assistance to developing countries.


Item 6.9 – Report by COPOLCO

DEVCO, thanks COPOLCO for the informative report on matters of interest to developing countries, thanks COPOLCO for encouraging its members to work closely with DEVCO representatives in national standards bodies for the purpose of identifying national training and technical assistance needs and, notes the efforts by COPOLCO to reinforce the participation of developing countries in ISO technical work. DEVCO RESOLUTION 10/2012 Item 8 – DEVCO keynote presentation

DEVCO, thanks Mr. Juan Carlos Castilla-Rubio for his interesting and informative presentation on the role of standards in fostering innovation, notes that there is indeed a considerable increase in the amount of data collected on resource use and depletion, agrees that there could be much scope for developing international standards to enhance measurement in order to improve collaboration, interconnectivity and integration with the objective of bringing innovation and solutions to global challenges, encourages members to establish collaborative relations with national and international scientific organizations so as to identify critical needs.

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DEVCO RESOLUTION 11/2012 Item 9 – Panel session 1 – Access to standards for everyone – Commercial aspects of ISO’s

intellectual property

DEVCO, thanks the panelists Mr. Carlos Amorim ABNT (Brazil), Mrs. Evah Oduor KEBS (Kenya), Mr. Virat Aja-Apisit TISI (Thailand) and Mr. Saoud Al-Khusaibi DGSM (Oman) for their active participation, and thanks Mr. Nicolas Fleury (ISO) for chairing the session, encourages members to promote the sale and use of ISO standards and consider the specific needs of academia, small and medium enterprises and other groups so as to best address them within the rules of ISO POCOSA, invites members to closely work with the Marketing, Communication and Information unit at the ISO/CS in order to discuss innovative solutions so to make ISO standards available as widely as possible, requests ISO/CS to

Reinforce the promotion of the objectives of ISO POCOSA to members; Increase the assistance to members in understanding the elements in ISO POCOSA, in

particular the rights and obligations of members; increase the frequency of the ISO training course on marketing and promotion of

standards, and develop associated support such as slides, explanation brochures, dedicated web sites, videos, etc.

look at the possibility for implementing a helpdesk services on sales, marketing and exploitation of intellectual property.

recommends that members continue to promote the use of ISO standards as an important driver for business. Following the discussions at DEVCO 46, the ISO/CS reviewed the content of the training course on Marketing and Promotion of Standards to better highlight member rights and obligations in the new ISO POCOSA 2012. The first training sessions were delivered in Romania in November 2012, and in Peru in July 2013. Dedicated regional training sessions on ISO’s copyright and commercial policies were delivered in February 2013 in Bahrain for the Gulf countries, and in June 2013 in South Africa for ISO members in the region. The ISO/CS is currently working on the preparation of sections of ISO Connect to contain support and training materials on ISO POCOSA and on the sales of standards in general. These sections will include an implementation guide to ISO POCOSA 2012 which will also be produced in the form of a brochure. Concerning the implementation of a helpdesk service on sales, marketing and exploitation of intellectual property, this is currently being discussed within ISO/CS in the context of the improvement of customer services offered by the Central Secretariat. Contact points will be indicated on ISO Connect as soon as available.

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Item 11 Reporting from the discussion groups

DEVCO, thanks Mr. Carlos Amorim, ABNT (Brazil) for chairing the session and reporting to DEVCO on discussion group 1 - Strengthening national standards bodies in developing countries – Enhancing governance structures and market relevance, thanks Mr. Damian Fisher SA (Australia) for chairing the session and reporting to DEVCO on discussion group 2 – Road traffic safety management - Using ISO standards for improving safety outcomes in developing countries, thanks Dr. Lalith Senaweera SLSI (Sri Lanka) for chairing the session and reporting to DEVCO on discussion group 3 – What steps should developing countries take to prioritize their needs and increase their participation in current or future technical work - how can ISO further facilitate? thanks the speakers Mrs. Léna Dargham LIBNOR (Lebanon), Mrs. Rosario Uría (INDECOPI) Peru, Mr. Gevorg Nazaryan SARM (Armenia), Ms. Siti Raikhan Aina Bogal DSM (Malaysia), Dr. Sadhvir Bissoon SABS (South Africa), Ms. Yang Jieming, Shanghai Institute of Standardization, China, Mr. Pankaj Agarwala, IAS, Government of India, Mrs. María Zulema Vélez Jara ICONTEC (Colombia), Mr. Virat Aja-Apisit TISI (Thailand) for their contribution to the discussion groups, also thanks the experts and facilitators Mr. Graham Holloway, ISO Consultant, Mr. Peter Hartzell, Secretary ISO/TC 241 and Mr. Stefan Tangen, Secretary ISO/TC 223 for writing the background papers and for contributing to discussions, requests the DEVCO Chair’s Advisory Group to take note of the recommendations put forward by each of the groups, also requests that discussion groups be organized at the 47th DEVCO meeting to be held in September 2013. DEVCO RESOLUTION 13/2012

Item 12 – Panel session 2 – “Is there value to assess an NSB’s performance in standardization against best practices? What should these practices be? And who should assess?

DEVCO, thanks Mr. Ivan Krstic ISS (Serbia) for chairing the session, thanks the panelists Dr. Sadhvir Bissoon SABS (South Africa) and Mr. Ljupcho Davchev ISRM (TFYR of Macedonia) for their participation, also thanks Mr. Rob Steele, ISO Secretary-General for facilitating the discussions takes note that members cannot operate in closed national and inward-looking systems as their proficiency as ISO members is critical for the integrity and global relevance of the ISO system as a whole, encourages members to consider adopting formal mechanisms for verifying that they adhere to best practices,

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recommends that ISO/CS considers working on a guidance for members to implement best practices and providing training based on such guidance. DEVCO RESOLUTION 14/2012

Item 13 – Panel session 3 – How can regional and sub-regional organizations support their members’ involvement in ISO technical work? Experiences from regions on harmonization based on ISO standards

DEVCO,

thanks Mr. Barama Sarr ASN (Senegal) for chairing the session, thanks the panelists Mrs. Kory Eguino (COPANT), Dr. Nabil Molla (GSO), Mr. Leandri Kinabo (SADC), Mr. Mensan Lawson-Hechelli (ECOWAS), Mr. Winston Bennett (CROSQ) and Mr. John Wilson, The World Bank, for their participation, also thanks Mr. Beer Budoo, Director, Development and Training Services, ISO Central Secretariat and DEVCO Secretary for facilitating the discussions, expresses its appreciation to all the regional and sub-regional organizations with whom ISO has established relations for their interest in collaboration, trusts that regional and sub-regional efforts will be maintained in training and capacity-building in order to increase participation in ISO technical work by ISO members from these regions, recommends that regional and sub-regional organizations use ISO International Standards as far as possible for intra-regional and international trade, supports the approach for ISO/CS to consider undertaking joint training and capacity-building activities with regional and sub-regional organizations where possible. SPECIAL DEVCO RESOLUTION

DEVCO, thanks Dr. Bambang Setiadi chairing DEVCO in 2010 and for the term of office 2011-2012, expresses gratitude for his commitment to increasing the effectiveness of the DEVCO meetings, and wishes him much success in his future endeavors.

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ITEM 6 ISO UPDATE BY THE SECRETARY-GENERAL

Further to the DEVCO resolution 1/2012 requesting that a technical update be included on the agenda of the 47th DEVCO meeting, Mr Rob Steele, ISO Secretary-General will present an overview on the latest developments at ISO of interest to developing countries. DEVCO ACTION DEVCO members are encouraged to

ask questions after the presentation

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ITEM 7 REPORT BY THE DEVCO SECRETARY ON THE IMPLEMENTATION OF THE ISO ACTION PLAN FOR DEVELOPING COUNTRIES

1. ISO Action Plan for developing countries 2011-2015

Implementation of the new ISO Action Plan for developing countries 2011-2015 started in 2011 with the objective of achieving the following outputs:

1. Increased participation in ISO technical work

2. Capacity built in standardization and related matters for ISO members and their stakeholders

3. Awareness improved on the role and benefits of International Standards and their use. International standards are therefore increasingly used

4. ISO members in developing countries strengthened at institutional level

5. Regional cooperation strengthened

6. Introduction of the subject of standardization as part of educational curricula initiated

2. Activities implemented between August 2012 and July 2013

The Action Plan is administered by the Development and Training Services (DEVT) unit at the ISO Central Secretariat (ISO/CS) and monitored by the ISO Committee on developing country matters (DEVCO) and its Chair’s Advisory Group (CAG).

In past years, a technical assistance request questionnaire was sent to members to ask for their needs for assistance by ISO under the Action Plan for developing countries. The response rate has been consistently poor during the last 3 years, with the number of countries responding ranging from 30 to just over 50.

As of 2014, a new and more targeted approach will be implemented with the support of the DEVCO CAG, whereby, instead of using a questionnaire, member needs will be defined through the needs assessment exercise of the Institutional Strengthening (INS) programme, the feedback collected from the Good Standardization Practice (GSP) courses and the Setting of National Standards Strategies (SNSS) programme.

In addition, feedback from the Stakeholder Engagement workshops and the regional ISO CEO forums will be used to establish the programme of technical assistance for next year. It is the ultimate objective of ISO to ensure that all technical assistance provided contribute to a longer-term improvement plan elaborated by our members, noting that the courses and programmes mentioned above aim at precisely assisting our members to have this holistic view.

Annex 1 lists the technical assistance projects and training activities implemented between August 2012 and July 2013. An overview of the activities carried out according to the 6 outputs of the Action Plan is provided in pages 2 to 8.

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2.1. Increased participation in ISO technical work

A. Sponsorships and physical participation ISO supports the involvement of developing countries in the technical work performed by ISO technical committees (including project committees), subcommittees and working groups. By participating at these three levels, developing countries ensure that their interests are taken into account and, in so doing, contribute to strengthening ISO's global relevance. A major step was taken at the March 2013 Council meeting to encourage greater participation by developing countries in ISO technical work. Indeed, in accordance with Council Resolution 03/2013, correspondent and subscriber members may participate - during 2014 and 2015 only - in up to five (5) technical committees, subcommittees, project committees or working groups as P-members, with normal rights to speak and vote in these committees, and no change to their membership fees or other rights. The Membership unit in ISO/CS is compiling the list of members who wish to become P-members and organising specific training on ISO IT tools and ISO rules. Seventy-nine sponsorships were provided to delegates from developing countries to participate in ISO technical committees, such as ISO/TC 1 20, 34, 163, 176,197, 207, 217, 223, 248 as well as CASCO WGs 21 35 and 37. B. e-participation and more effective leadership There is a need for more effective performance in leadership and other roles dealing with standardization. Thus, regular training sessions were organized in Geneva at ISO/CS for members from developed and developing countries. During the period under review, three sessions of the ISO Secretaries’ Week course were organized for ISO TC/SC secretaries, secretary support teams and WG convenors. In total, 35 individuals, holding ISO/TC secretary, secretary support or WG convenorship positions, from 10 developing countries have attended the ISO Secretaries' sessions. Two courses on eServices for MBUAs (Member Body User Administrators) were also organized in Geneva. ISO web conferencing (WEBEX) accounts for national work have been provided free to Member bodies and Correspondent members in developing countries. These countries already had access to WEBEX for ISO-related international work to enable them to participate more. An ISO Secretaries' Week session was provided for DSM (Malaysia) in August 2012 on a cost-recovery basis.

1 ISO/TCISO/TC 20 Aircraft and space vehicles ISO/TC 34 Food products ISO/TC 163 Thermal performance and energy use in the built environment ISO/TC 176 Quality management and quality assurance ISO/TC 197 Hydrogen technologies ISO/TC 207 Environmental management ISO/TC 217 Cosmetics ISO/TC 223 Societal security ISO TC 248 Project committee: Sustainability criteria for bioenergy CASCO WG 21 Management system certification CASCO and ISO/TC 176 joint WG 35 Requirements for third party certification auditing of quality

management systems -- Competence requirements CASCO WG 37 Principles and Guidelines for Determining Audit Time in Management System Certification

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Under the MoUs with SAC (China) signed in 2011 and 2012, ISO/CS is providing a series of training sessions for individuals with ISO leaderships positions from China. An ISO Secretaries' Week for SAC was organized in Hangzhou, China in October 2012 (together with an eServices for MBUAs course) and in May 2013 in Geneva. SAC bears all the costs of this programme. A regional eServices for MBUAs course was delivered in May 2013, in Saudi Arabia, for ISO members who are members of GSO (Gulf Cooperation Council Standardization Organization) . A regional course was also delivered in Tanzania in June 2013 in collaboration with SIS (Swedish Standards Institute). The costs for ISO/CS trainers were borne by the organizers in each case. The pilot programme to develop and implement a new course for training ISO Chairs and convenors continued during the period under review. A regional course took place in Singapore in October 2012 with sponsored participants from developing countries holding ISO Chair and convenorships in the region. A final pilot session of the course will take place in Toronto, Canada in August 2013 for ISO Chairs and convenors from the Americas. A training-of-trainer session will take place immediately after the main course for suitably qualified ISO Chairs and convenors. The training material is at the disposal of members who wish to use it for conducting national training.

2.2. Capacity built in standardization and related matters

In addition to raising awareness of the importance of standards is the need to develop the capacity of ISO members to participate more effectively in ISO technical work.

Examples of training courses offered

At the 2009 DEVCO meeting, one of the discussion groups recommended that guidance be developed on the formulation of national standardization strategies. As a result, the training and mentoring programme entitled Setting national standardization strategies was developed by ISO based on the methodology created for the ISO eLearning Module 1- Assessing national priorities. Organized in three distinct parts and centred around an intensive six-day residential training course, the overall objective of the programme is the establishment of a multi-year national standardization strategy by participating ISO members. Seven regional courses have been organized since November 2010 hosted by the ISO members in Suriname, Papua New Guinea, Namibia, Argentina, Senegal (for French-speaking countries in Africa), Oman and Uzbekistan respectively. Both pre-course and post-course mentoring by the trainer is built into the design of the course.

To date, just under half of the participating countries have submitted the required post-course national standardization strategy. The ISO Secretary-General has contacted the remaining ISO members to encourage the submission of their post-course work as soon as possible. How the training methodology is used by ISO members to formulate and update their standardization plans is one of the main issues taken up in the CEO forums. As mentioned above, offer of technical assistance to countries will increasingly be based on the results of such plans, meaning that those members not submitting their plans as requested by the Secretary-General may find it hard to justify any request for support from ISO.

As part of the effort to encourage the wider use of ISO 26000, ISO developed a project on the “uptake and use of ISO 26000 on Social Responsibility within the Middle East and North Africa (MENA) region”; this project targets 8 pilot countries, namely, Algeria, Egypt, Iraq, Jordan, Lebanon, Morocco, Syria, and Tunisia and is funded by the Swedish International Development Cooperation Agency (Sida). The duration of the project is four years and is in two phases; Phase I was implemented successfully in 2011: Phase II will run until 2014.

The overarching objective is to build capacity within each of the selected countries, using the national standards body (NSB) as the central pivot, to create a pool of national and regional experts, who then assist a number of pilot organizations to apply ISO 26000 in their operations. In

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addition, the regional exchange of experience and good practice among the partner countries on the application of ISO 26000 will be facilitated.

As a result of funding by the Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ), the SR East Africa project (similar to SR MENA) is being implemented in three countries in Eastern Africa, namely Kenya, Tanzania and Uganda, to assist selected organizations to apply ISO 26000. The project was launched by the ISO Secretary-General in November 2012.

In addition to the SR MENA and SR East Africa projects, the uptake of the ISO 26000 standard was further enhanced through one national workshop held in 2012 in Nigeria and one in Ethiopia in 2013. A Global ISO 26000 Developing country workshop was held in Geneva in November 2012 and around 120 participants from about 70 countries shared their experience on the uptake of ISO 26000 in developing countries, discussed the way forward for NSBs, and benefited from ideas, information and tools to develop action plans to ensure the further uptake of ISO 26000 in their respective countries.

As a direct result of this global workshop, two regional initiatives on SR evolved: GSO elaborated a regional SR project and under their own funding participated in a joint training programme with SR MENA experts; similarly, seven Central and Eastern European countries formulated a regional project for which they are seeking partial donor support to implement. ISO is not involved in the implementation of either of these two projects due to lack of resources but is helping out to create the necessary linkages with national and international experts having worked on the SR MENA and SR East Africa projects.

2.3. Improved awareness of the role of standardization

Workshops and seminars in topical areas of interest for developing countries were maintained (e.g. ISO 22000 on food safety, ISO 14040 on Life cycle assessment, ISO 26000 on social responsibility, ISO/IEC 27001 on Information security management systems, ISO 50001 on energy management systems, environmental foot printing, and conformity assessment). Thirty-eight national and regional activities were carried out reaching out to around 2500 persons who attended these events. Consumer groups constitute one of the key stakeholders groups in standardization. A revision of the distance Learning Module “Consumers and standards” has been undertaken and is available at ISO online (http://www.iso.org/sites/ConsumersStandards/index.htm) Awareness events on new topics of interest to developing countries, like road traffic safety and risk management are currently under development. Members are encouraged to replicate such events on their own initiative so as to reach as many stakeholders and standards users as possible. Course materials can be provided by ISO/CS upon request. The new edition of the ISO/DIN Essay contest for young standardizers in developing countries, which replaces the Helmut Reihlen (HR) Award, with funding support from DIN, was won by Mr Amwayi O. William from the Kenya Bureau of Standards. The prize consisted of a training/attachment at ISO and DIN in April 2013, in lieu of the cash prize awarded previously under the HR Award.

2.4. Institutional strengthening of members in developing countries

This is a new output from the Action Plan 2011-2015 and the objective is to strengthen national standards bodies, which operate in various types of legal and institutional frameworks as well as in different business environments, in order to enhance their competence and credibility. Strong NSBs are key for ensuring adequate participation in international standardization work and for the implementation of international standards at the national level.

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The findings of the external and independent evaluation of the ISO Action Plan for developing countries 2005-2010 commended the introduction of this output in the current Action Plan. This component was judged to be relevant and sound. In fact, it is expected that most of ISO’s technical assistance in future would be provided under the umbrella of institutional strengthening (INS) in order to address each member’s needs evaluated holistically using established gap-analysis tools. It is important that all levels of the NSB processes be addressed through activities targeted at the real players. Thus, both NSB staff and external stakeholders should be covered. In addition, within the NSB, there should be a top-down as well as bottom-up approach for building capacities. The top-down activities are the

CEO forum, INS gap-analysis, good standardization practice course, financing NSBs course, course on setting national standardization strategies (under 2.2 above).

The series of activities targeting CEOs of NSBs to bring the latter to discuss strategic and management issues was maintained. One CEO forum was held during the reporting period and another is scheduled in November 2013. The forum was held in Kuala Lumpur (Malaysia) for members in East and South East Asia and South Asia. These events incorporated a significant discussion on intellectual property rights (IPR) issues but more importantly represented the pilot for a revised and more advanced version of the forum. The Secretary-General participated and facilitated discussions in the event. In April 2011, ISO launched an institutional strengthening project (INS) covering 13 member bodies from 9 regions (Armenia, Azerbaijan, Cameroon, Costa Rica, Lebanon, Peru, Saint Lucia, Senegal, Sri Lanka, Sudan, the F.Y.R. of Macedonia, Uzbekistan and Viet Nam). This was the first time that ISO worked with a group of ISO members to directly assess their specific needs so as to draw up a list of priority actions, which are then addressed through the delivery of ISO technical assistance. The first series of pilot INS projects has been completed for 5 countries (Armenia, Azerbaijan, Saint Lucia, Sri Lanka and TfYR Macedonia) and the others have some remnant activities still to be completed as a result of various delays in deploying missions. Eight other countries are covered in the second batch of projects started in August 2012, namely Bangladesh, Botswana, Côte d'Ivoire, Ethiopia, Gabon, Ghana, Namibia and Tanzania. In addition, an adapted and scaled down INS approach is being used since 2012 for assisting ISO members that are from Least Developed Countries (LDCs). The latter activity is a direct recommendation from the evaluation of the ISO Action Plan for developing countries 2005-2010, which called on ISO to open a separate window of support for members in low income economies. ISO/CS is working with ISO members in Canada, France and Malaysia to deliver the INS project in several of the beneficiary countries, namely Cambodia, Cameroon, Gabon, Peru, Côte d'Ivoire, and Senegal. An additional ten countries are covered in the third batch of projects started in April 2013, namely Bhutan, Ecuador, Fiji, Jamaica, Nepal, Panama, Philippines, Rwanda, Uganda and Yemen. A new project manager was recruited in the DEVT unit at the beginning of 2013 to help in the deployment of the INS project.

The new programme on Good standardization practice (GSP) has been developed with the objective of benchmarking NSBs’ operations with guidelines considered essential at the

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international level. For example, the WTO TBT2 Committee established the “Principles for the Development of International Standards, Guides and Recommendations in relation to Articles 2, 5 and Annex 3 of the Agreement" in November, 2000. Both ISO and its members need to comply with at least these TBT principles.

The first regional GSP course was delivered in Thailand in July 2012, with two further regional courses delivered in Addis Ababa, Ethiopia for English-speaking African countries in March 2013 and in La Paz, Bolivia for members in the South American and Central America and Caribbean regions, in May 2013.

Other regions will be covered in future. The ISO Deputy Secretary-General is one of the resource persons for delivering the GSP course. A detailed self-assessment form for ISO members, based on the principles of good standardization practice, has been developed for the programme. The completed forms are assessed and improvement projects are suggested by the trainers. Results are also shared amongst the participating countries on the ISOTC server, and it is expected they will help in building up a comprehensive picture of standardization practices across the ISO regions.

In addition to the above, ISO has also targeted several specific areas. Such activities concern the operational aspects of NSBs such as:

ICT capabilities and use of ISO e-tools Marketing, promotion and IPR Stakeholder engagement

The expertise in the use of IT tools developed by ISO in support of standards development and dissemination processes is strongly encouraged to enable national standards bodies to engage fully in ISO technical work. A regional course on eServices for MBUAs was organized in Moscow (Russia) in June 2013 for members in the Central Asian and Central and Eastern European regions. The ISO eLearning course ISO Expert in international standardization management comprises three separate modules, each lasting between four and six months, covering the key topics of assessing national standardization priorities; managing national participation in international standardization; and adopting and implementing International Standards. One module on adopting and implementing International standards was run during the period under review. Regional courses on Marketing and Promotion of International Standards were held in Bucharest, Romania, in October 2012 and in Lima, Peru, in July 2013. A course on Intellectual Property Rights (IPR) in the ISO system was also organized in South Africa in June 2013 on behalf of the Southern African Development Community Cooperation in Standardization (SADCSTAN) with funding from the latter. The content of the ISO course on Adopting and referencing International Standards on the policies and practices that NSBs may establish in the use, adoption and referencing of International Standards is currently due for revision. A new course on Stakeholder engagement was developed in 2012 based on the ISO Process Evaluation Group (PEG) guidance. The second regional workshop was delivered in Indonesia in June 2013. Workshops for members and stakeholders in Eastern and Central Europe and Central Asia as well as South America, Central America and the Caribbean will be carried out before the end of the year.

2 World Trade Organization Committee on Technical Barriers to Trade

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DEVT/16341905

2.5. Regional cooperation strengthened

Experience has shown that when there is good partnership and commitment, regional and sub-regional cooperation in standardization and related matters are one of the most effective channels for sharing experience, organizing training and optimizing participation in international standardization. Thus, 19 regional seminars and workshops have been carried out in the various ISO regions during the period under review, where close to 700 regional participants shared their experiences and knowledge. Regional/sub-regional organizations, such as the Southern African Development Community (SADC), the Pan American Standards Commission (COPANT) and the Economic Community of West African States (ECOWAS) participated in and contributed to the organization of some of these events. Council gave a further boost to cooperation between ISO and sub-regional organizations through its resolution N° 34/2011 which outlines ISO’s policy on relations with sub-regional organizations involved in standardization or standards-related activities. Thus, Council agreed that ISO, on the basis of an exchange of correspondence between the Secretary-General and the CEO of the respective sub-regional organization, may establish working relations with sub-regional organizations subject to the fulfilment of six conditions. This relationship assumes that ISO will be invited to be represented at general meetings of the sub-regional organization, and that the latter be invited to be represented at the ISO General Assemblies and DEVCO meetings as an observer. The ISO Secretary-General has established formal relations with 5 sub-regional organizations, namely the Southern African Development Community (SADC), the CARICOM Regional Organization for Standards and Quality (CROSQ), the GCC (Gulf Cooperation Council) Standardization Organization (GSO), the Economic Community of West African States (ECOWAS) and the East African Community (EAC). Each sub-regional organization submitted a report demonstrating that it complied with the conditions laid down by the Council. They have each designated a contact point with whom ISO will work to plan joint activities. ISO/CS is currently drafting a policy laying down the elements for collaboration with these sub-regional organizations. The first four organizations, with whom relations were established in 2012, participated in the 46th DEVCO meeting in San Diego in 2012. The ISO Secretary-General is planning to attend the CROSQ Council meeting in November 2013.

2.6. Subject of standardization introduced in educational curricula

This is also a new output in the Action Plan 2011-2015. A survey to look at the existing level of cooperation among academia and NSBs has been completed. The results of this survey were discussed at a regional workshop involving NSBs and academia from developing countries in the South and East Asia regions in Bali in May 2012. This workshop was hosted by BSN, ISO member for Indonesia, which also contributed its wide experience regarding NSB/academia cooperation. The event was partly funded by KATS, ISO member for the Republic of Korea, which also contributed to the technical content of the proceedings on account of Korea’s long experience in this area. The workshop took place back-to-back with the International Cooperation for Education about Standardization (ICES) Conference/World Standards Cooperation (WSC) Academic Day 2012. This unique event brought a high level of discussion and increased levels of understanding among experts from a wide spectrum of interests and experience.

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DEVT/16341905

Some countries have been incredibly loyal supporters and they deserve our sincere thanks. A list of those countries who have contributed is given below. It is also important to recognize the special effort made by developing countries. The ISO Secretary-General will again make a formal request for wider voluntary contributions when the membership subscription invoices are sent to members in September 2013.

Afghanistan Albania Antigua & Barbuda Argentina Bhutan Bosnia Herzegovina Botswana Bulgaria Canada Colombia Denmark Dominica Egypt Eritrea

Ethiopia Finland France Germany Ghana Indonesia Ireland Kenya Liberia Luxemburg Malaysia Mali Moldova Namibia

Netherlands New Zealand Nigeria Norway Peru Serbia Seychelles Singapore South Africa South Korea Suriname Sweden Tanzania Zambia

Contributions by ISO Council

From ISO’s 2012 operating surplus, Council has allocated CHF 426,000 to support developing country programmes, showing its continued commitment to reinvest its resources in the ISO system and towards its members most in need. The cumulated funding from Council to date amounts to slightly above CHF 2 million.

The DIN contribution

DIN has pledged to provide an annual contribution of EURO 80’000 for developing country programmes as from 2011, to be reviewed annually. Contributions of that amount were made by DIN for 2011, 2012 and 2013. The main goal of this contribution is to strengthen the IT infrastructure and local stakeholder engagement for further improving the possibilities of developing countries to participate in standards development. This significant support is greatly appreciated.

Contributions by donors

ISO continues to benefit from donor support from the Swedish International Development Cooperation Agency (Sida), the Swiss State Secretariat for Economic Affairs (SECO) and the Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ), on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ) to implement activities under the ISO Action Plan for developing countries. In addition, a funding agreement between ISO and the Finnish Ministry for Foreign Affairs has been finalized and a major technical assistance project will be launched in November 2013 and will conclude in 2015. Discussions are also very advanced on a new project proposal with Sida. Both the Finnish and the new Sida proposals have institutional strengthening of NSBs as the main focus together with awareness and capacity-building in the use of ISO standards linked to sustainable development. As can be seen from the chart on the previous page, significant contributions are made by our donor support and we are very grateful for such long-term commitment to common objectives established in the ISO Action Plan for Developing Countries.

39


DEVT/16341905

Contributions in kind

Many ISO members in developed and developing countries agree to host national and regional events organized under the ISO Action Plan and provide assistance, not only in coordinating on-site logistics and the participation of experts and international participants, but also collaborate in identifying speakers and regional expertise to add value to the conference, training seminar or workshop that they welcome in their country. This support has greatly assisted the significant increase in regional training events carried out by ISO in the last three years and is most appreciated.

Countries who hosted ISO events in the period are listed below. Their contributions will be acknowledged through a formal DEVCO resolution.

ABNT (Brazil) ASRO (Romania) BAS (Bosnia and Herzegovina) BOBS (Botswana) BSB (Bhutan) BSN (Indonesia) BSTI (Bangladesh) CODINORM (Côte d'Ivoire) COSQC (Iraq) DSM (Malaysia) EOS (Egypt) ESA (Ethiopia) IANOR (Algeria) IBNORCA (Bolivia, Plurinational State of ) ICONTEC (Colombia) IMANOR (Morocco) INDECOPI (Peru) INEN (Ecuador) INNORPI (Tunisia) INTECO (Costa Rica)

IRAM (Argentina) ISS (Serbia) JSMO (Jordan) KAZMEMST (Kazakhstan) KEBS (Kenya) LIBNOR (Lebanon) LST (Lithuania) MSB (Mauritius) NC (Cuba) SABS (South Africa) SARM (Armenia) SASMO (Syria) SON (Nigeria) SPRING SG (Singapore) SSMO (Sudan) STAMEQ (Viet Nam) TBS (Tanzania) UNBS (Uganda) UZSTANDARD (Uzbekistan)

4. Assessment of the impact of activities implemented under the Action Plan

Technical assistance activities carried out in support of the objectives set in the ISO Action Plan for developing countries are monitored by DEVCO with the support of the DEVCO CAG.

The number of activities implemented by ISO for developing countries has significantly increased over the years due to additional resources made available by donors. It is a requirement of both the donors and ISO that there be an evaluation as to whether the activities delivered have had a beneficial effect.

Procedures are in place to assess these impacts but in order to assess impacts satisfactorily, ISO needs the feedback from the national standards bodies (NSBs) that either hosted ISO activities or nominated participants to regional or international activities during the year of assessment.

The following table shows the response rate from members for the assessments carried out in 2010, 2011, 2012 and 2013 for activities implemented in 2009, 2010, 2011 and 2012 respectively. The 2012 assessment report was posted on ISODOC in early August 2012. The 2013 assessment for activities implemented in 2012 are being compiled and the report will be made available to members as usual; reminders have been sent to countries not having responded.

40

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New approaches for delivering technical assistance are also being tested. As mentioned under 2.4 above on delivery of INS projects to LDCs, DEVT is leading on a pilot basis a new approach using the idea of a “pay forward methodology”. Under this approach, ISO provides targeted and relevant support to a more advanced developing country ISO member, who in turn provides INS support to a lesser developed member in the same region. In concept, ISO provides the resources for support to the more advanced country and this country provides the resources for support to the LDC, hence the term “pay forward.” The “pay forward” approach encourages real and operational regional cooperation and bilateral partnerships and leverages the training investment. As an example, under this approach, ISO worked to establish a partnership between Malaysia and Cambodia which is currently being implemented. DEVT also uses the services of ISO members to deliver its technical assistance in new areas where the member already has formal courses in its portfolio, e.g. for the future delivery of the course on road traffic safety management systems. DEVCO CAG, as mentioned elsewhere in this report, is actively involved in the identification of needs of developing countries, monitoring the implementation of the Action Plan and ensuring that DEVCO meetings are as interesting and interactive as possible. DEVCO CAG will provide leadership as from 2014 in the consultation process for the formulation of the next Action Plan. The time and resources contributed by DEVCO CAG members are greatly appreciated. DEVCO CAG monitors the progress in the implementation of the recommendations formulated in the Evaluation Report on the ISO Action Plan for developing countries 2005-2010 and will again do so at its 20th meeting on 17 September 2013. A summary of the actions taken so far or envisaged is provided in Annex 5.

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opin

g co

untri

es: C

hina

(1)

47

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

4

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

eSer

vice

s co

urse

for I

SO

se

cret

arie

s G

enev

a, S

witz

erla

nd

2012

-11-

08

2012

-11-

09

8 0

Aus

tralia

, Can

ada,

Nor

way

(2),

Sw

eden

, Sw

itzer

land

, and

US

A

Dev

elop

ing

coun

tries

: Chi

na (1

)

Spo

nsor

ship

to th

e m

eetin

g of

ISO

/TC

176

Qua

lity

man

agem

ent a

nd

qual

ity a

ssur

ance

St.

Pet

ersb

urg,

Rus

sia

2012

-11-

11

2012

-11-

17

2 2

Nam

ibia

, Sri

Lank

a

Spo

nsor

ship

s to

IS

O/C

AS

CO

wor

king

gr

oup

mee

tings

(WG

21)

G

enev

a, S

witz

erla

nd

2012

-11-

27

2012

-11-

29

6 6

Arm

enia

, Côt

e d'

Ivoi

re, E

cuad

or,

Ken

ya, S

erbi

a an

d V

iet N

am

Cou

rse

on I

SO

eS

ervi

ces

for M

BU

As

Gen

eva,

Sw

itzer

land

20

12-1

1-27

20

12-1

1-29

22

0

Can

ada,

Cyp

rus,

Fin

land

, Fra

nce

(2),

Ger

man

y, I

srae

l, K

orea

Rep

. (2)

, S

wed

en (2

) D

evel

opin

g co

untri

es:

Con

go D

em, R

ep.,

Cos

ta R

ica,

C

roat

ia, E

gypt

, Gha

na, K

azak

hsta

n,

Ken

ya, N

amib

ia, P

eru,

Sau

di A

rabi

a an

d U

nite

d A

rab

Em

irate

s

Spo

nsor

ship

to th

e m

eetin

g o

f IS

O/T

C 2

23

Soc

ieta

l Sec

urity

N

airo

bi, K

enya

20

12-1

2-03

20

12-1

2-07

10

10

C

olom

bia,

Côt

e d'

Ivoi

re, I

ndon

esia

, M

oroc

co, N

iger

ia, P

hilip

pine

s, S

erbi

a,

Sou

th A

frica

, Sri

Lank

a an

d Th

aila

nd

48

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

5

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Spo

nsor

ship

s to

IS

O/C

AS

CO

wor

king

gr

oup

mee

tings

(WG

37)

G

enev

a, S

witz

erla

nd

2012

-12-

10

2012

-12-

12

2 2

Ken

ya a

nd S

erbi

a

Spo

nsor

ship

to th

e m

eetin

g of

IS

O/T

C20

7/SC

5 Li

fe c

ycle

as

sess

men

t

Pad

ova,

Ital

y 20

12-1

2-10

20

12-1

2-14

1

1 Le

bano

n

2 0

1 3

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Spo

nsor

ship

to th

e P

roje

ct

Com

mitt

ee: S

usta

inab

ility

Crit

eria

For

Bio

ener

gy

ISO

/PC

248

)

Sip

py D

owns

Aus

tralia

20

13-0

1-21

20

13-0

1-25

3

3 A

rgen

tina,

Col

ombi

a an

d Th

aila

nd

Spo

nsor

ship

s to

the

ISO

/CA

SC

O/W

G 3

5 (3

rd

mee

ting)

G

enev

a, S

witz

erla

nd

2013

-01-

29

2013

-01-

30

3 3

Arg

entin

a, B

otsw

ana,

Indo

nesi

a

Pro

cedu

res

for I

SO

se

cret

arie

s

Gen

eva,

Sw

itzer

land

20

13-0

2-04

20

13-0

2-04

17

0

Dev

elop

ing

coun

try: I

ran

Dev

elop

ed: G

erm

any,

Jap

an (2

), K

orea

, Net

herla

nds,

Nor

way

(4),

Rus

sian

Fed

., S

wed

en (4

), U

SA

(2)

49

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

6

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Dra

fting

sta

ndar

ds fo

r IS

O

secr

etar

ies

G

enev

a, S

witz

erla

nd

2013

-02-

05

2013

-02-

06

16

0

Dev

elop

ing

coun

try: I

ran

Dev

elop

ed: G

erm

any,

Jap

an (2

), K

orea

, Net

herla

nds,

Nor

way

(2),

Rus

sian

Fed

., S

wed

en (4

), S

witz

erla

nd, U

SA

(2)

eSer

vice

s fo

r IS

O

secr

etar

ies

Gen

eva,

Sw

itzer

land

20

13-0

2-07

20

13-0

2-08

12

0

Dev

elop

ing

coun

try: I

ran

Dev

elop

ed: J

apan

(2),

Kor

ea,

Net

herla

nds,

Nor

way

(2),

Rus

sian

Fe

d., S

wed

en (2

), U

SA

(2)

Mar

ketin

g an

d P

rom

otio

n of

IS

Man

ama,

Bah

rain

20

13-0

2-25

20

13-0

2-26

19

0

Bah

rain

(5),

Kuw

ait (

2), O

man

(2

),Sau

di A

rabi

a (4

), Q

atar

(3),

Uni

tes

Ara

b E

mira

tes

(1) Y

emen

(2)

Spo

nsor

ship

to th

e m

eetin

g of

ISO

/TC

197

H

ydro

gen

Tech

nolo

gies

M

ontre

al, C

anad

a 20

13-0

2-26

20

13-0

2-28

1

1 A

rgen

tina

Spo

nsor

ship

to th

e m

eetin

g of

ISO

/TC

17

6/S

C2/

WG

24 R

evis

ion

of IS

O 9

001

Bel

Hor

izon

te, B

razi

l 20

13-0

3-04

20

13-0

3-08

1

1 S

ri La

nka

Spo

nsor

ship

to th

e IS

O/C

AS

CO

/WG

21

(2nd

m

eetin

g)

Gen

eva,

Sw

itzer

land

20

13-0

4-03

20

13-0

4-05

7

7 A

rmen

ia, C

ôte

d'Iv

oire

, Ecu

ador

, Ja

mai

ca, K

enya

, Ser

bia,

Vie

t Nam

Pro

cedu

res

for I

SO

se

cret

arie

s fo

r SAC

G

enev

a, S

witz

erla

nd

2013

-05-

13

2013

-05-

14

14

0 C

hina

How

to w

rite

stan

dard

s fo

r S

AC

G

enev

a, S

witz

erla

nd

2013

-05-

15

2013

-05-

15

12

0 C

hina

eSer

vice

s fo

r IS

O fo

r SA

C

Gen

eva,

Sw

itzer

land

20

13-0

5-16

20

13-0

5-17

12

0

Chi

na

eSer

vice

s fo

r MB

UA

s -

GS

O

Riy

adh,

Sau

di A

rabi

a 20

13-0

5-27

20

13-0

5-29

22

0

Bah

rain

(3),

Kuw

ait (

2), O

man

(2),

Qat

ar (2

), S

audi

Ara

bia

(7) G

SO

(1),

UA

E (2

) and

Yem

en (3

)

50

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

7

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Spo

nsor

ship

to th

e

ISO

/TC

223

Soc

ieta

l S

ecur

ity (1

5th

Ple

nary

M

eetin

g)

Del

ft, T

he N

ethe

rland

s 20

13-0

5-27

20

13-0

5-31

7

7 A

rgen

tina,

Col

ombi

a, C

ôte

d'Iv

oire

, K

enya

, Mor

occo

, Ser

bia,

Sri

Lank

a

Pro

cedu

res

for I

SO

se

cret

arie

s

Gen

eva,

Sw

itzer

land

20

13-0

6-03

20

13-0

6-04

11

0

Dev

elop

ing

coun

try: 0

D

evel

oped

: Aus

tria

(6),

Can

ada

(2),

Ger

man

y, K

orea

, Sw

eden

Dra

fting

sta

ndar

ds fo

r IS

O

secr

etar

ies

G

enev

a, S

witz

erla

nd

2013

-06-

05

2013

-06-

05

11

0 D

evel

opin

g co

untry

: 0

Dev

elop

ed: A

ustri

a (6

), C

anad

a (2

), G

erm

any,

Kor

ea, S

wed

en

eSer

vice

s fo

r IS

O

secr

etar

ies

Gen

eva,

Sw

itzer

land

20

13-0

6-06

20

13-0

6-07

10

0

Dev

elop

ing

coun

try: 0

D

evel

oped

: Aus

tria

(6),

Can

ada

(2),

Ger

man

y, K

orea

Reg

iona

l cou

rse

eSer

vice

s fo

r IS

O M

BU

As

D

ar e

s Sa

laam

, Ta

nzan

ia

2013

-06-

11

2013

-06-

13

12

0

Dev

elop

ing

coun

try: 5

Ta

nzan

ia (5

), B

urun

di (2

), K

enya

(2),

Uga

nda

(2),

Rw

anda

D

evel

oped

: 0

eSer

vice

s fo

r IS

O M

BU

As

Gen

eva,

Sw

itzer

land

20

13-0

6-18

20

13-0

6-20

12

0

Dev

elop

ing

coun

try:

Cro

atia

, Eth

iopi

a (2

), In

dia,

Indo

nesi

a,

Iran,

Lib

ya, M

oldo

va,

Dev

elop

ed: 4

A

ustri

a, F

ranc

e, N

ethe

rland

s, S

lova

kia

Spo

nsor

ship

s to

TC

207

G

abor

one,

Bot

swan

a 20

13-0

6-24

20

13-0

6-28

8

8 A

rgen

tina,

Bra

zil,

Col

ombi

a, M

aurit

ius,

R

wan

da, T

anza

nia

(2) a

nd U

rugu

ay

Spo

nsor

ship

to th

e IS

O/C

AS

CO

/WG

21

(3rd

m

eetin

g)

Gen

eva,

Sw

itzer

land

20

13-0

6-25

20

13-0

6-27

7

7 A

rmen

ia, C

ôte

d'Iv

oire

, Ecu

ador

, Ja

mai

ca, K

enya

, Ser

bia,

Vie

t Nam

Spo

nsor

ship

to th

e IS

O/C

AS

CO

/WG

37

(3rd

m

eetin

g)

Gen

eva,

Sw

itzer

land

20

13-0

7-01

20

13-0

7-03

3

3 C

uba,

Ken

ya, S

erbi

a

51

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

8

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Title

V

enue

/Hos

t D

ates

To

tal p

artic

ipan

ts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

ISO

regi

onal

con

form

ity

asse

ssm

ent w

orks

hop

on

certi

ficat

ion

of p

erso

ns –

IS

O/IE

C 1

7024

Pre

toria

, Sou

th

Afri

ca

2012

-08-

28

2012

-08-

30

42

27

Bot

swan

a (2

), B

urun

di, E

ritre

a, E

thio

pia

(2),

G

hana

(2),

Ken

ya (2

), Le

soth

o, M

alaw

i, M

aurit

ius

(2),

Moz

ambi

que,

Nam

ibia

(2),

Nig

eria

, Rw

anda

, Sey

chel

les,

Sie

rra L

eone

, S

waz

iland

, Tan

zani

a (2

), U

gand

a, Z

ambi

a,

Zim

babw

e (2

) Lo

cal:

Sou

th A

frica

(14)

S

elf-s

pons

ored

: Nam

ibia

Reg

iona

l TO

T on

Ene

rgy

Man

agem

ent -

ISO

500

01

Tuni

s, T

unis

ia

2012

-09-

24

2012

-09-

28

106

17

Alg

eria

(2),

Egy

pt (2

), Ira

q (1

), Jo

rdan

(2),

Leb

anon

(2),

Mor

occo

(2),

Om

an (2

), Tu

nisi

a,

Yem

en (2

), P

ales

tine

(2),

Sau

di A

rabi

a (2

, non

-sp

onso

red)

Reg

iona

l wor

ksho

p co

nfor

mity

ass

essm

ent -

P

erso

nnel

Cer

tific

atio

n (1

7024

)

Bog

ota,

Col

ombi

a 20

12-1

0-08

20

12-1

0-10

42

26

Ant

igua

& B

arbu

da, A

rgen

tina

(2),

Bol

ivia

, C

hile

(2),

Cos

ta R

ica,

Cub

a, D

omin

ica,

D

omin

ican

Rep

ublic

, Ecu

ador

, El S

alva

dor,

Gua

tem

ala,

Guy

ana,

Hon

dura

s, J

amai

ca,

Pan

ama

, Par

agua

y, P

eru

(2),

Sai

nt L

ucia

(2),

Sai

nt V

ince

nt a

nd th

e G

rena

dine

s, S

urin

ame,

Tr

inid

ad a

nd T

obag

o (2

) Lo

cal:

Col

ombi

a (9

S

elf-s

pons

ored

: Bra

zil,

Per

u, K

enya

(2),

Chi

na, U

K (2

) O

utpu

t 3: I

mpl

emen

tatio

n of

ISO

260

00 in

pilo

t or

gani

zatio

ns -

Alg

eria

A

lger

ia, A

lger

ia

2012

-04-

01

2012

-12-

31

8 0

Alg

eria

Out

put 3

: Im

plem

enta

tion

of IS

O 2

6000

in p

ilot

orga

niza

tions

- E

gypt

C

airo

, Egy

pt

2012

-04-

01

2012

-12-

31

8 0

Egy

pt

52

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

9

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Title

V

enue

/Hos

t D

ates

To

tal p

artic

ipan

ts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Out

put 3

: Im

plem

enta

tion

of IS

O 2

6000

in p

ilot

orga

niza

tions

- Ir

aq

Bag

dad,

Iraq

20

12-0

4-01

20

12-1

2-31

6

0 Ira

q

Out

put 3

: Im

plem

enta

tion

of IS

O 2

6000

in p

ilot

orga

niza

tions

- J

orda

n A

mm

an, J

orda

n 20

12-0

4-01

20

12-1

2-31

8

0 Jo

rdan

Out

put3

: Im

plem

enta

tion

of IS

O 2

6000

in p

ilot

orga

niza

tions

- L

eban

on

Beiru

t, Le

bano

n 20

12-0

4-01

20

12-1

2-31

8

0 Le

bano

n

Out

put 3

: Im

plem

enta

tion

of IS

O 2

6000

in p

ilot

orga

niza

tions

- M

oroc

co

Rab

at, M

oroc

co

2012

-04-

01

2012

-12-

31

8 0

Mor

occo

Out

put 3

: Im

plem

enta

tion

of IS

O 2

6000

in p

ilot

orga

niza

tions

- S

yria

D

amas

cus,

Syr

ia

2012

-04-

01

2012

-12-

31

8 0

Syr

ia

Out

put 3

: Im

plem

enta

tion

of IS

O 2

6000

in p

ilot

orga

niza

tions

- T

unis

ia

Tuni

s, T

unis

ia

2012

-04-

01

2012

-12-

31

8 0

Tuni

sia

53

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

10

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Title

V

enue

/Hos

t D

ates

To

tal p

artic

ipan

ts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

ISO

26

000

- Soc

ial

Res

pons

ibilit

y

Kam

pala

, Uga

nda

2013

-01-

14

2013

-01-

18

11

0 U

gand

a

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

ISO

26

000

- Soc

ial

Res

pons

ibilit

y

Nai

robi

, Ken

ya

2013

-01-

21

2013

-01-

25

11

0 K

enya

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

ISO

26

000

- Soc

ial

Res

pons

ibilit

y

Dar

es

Sala

am,

Tanz

ania

20

13-0

1-29

20

13-0

2-01

11

0

Tanz

ania

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

SR

Jo

rdan

A

mm

an, J

orda

n 20

13-0

3-04

20

13-0

3-06

8

0 Jo

rdan

Reg

iona

l TO

T on

Ene

rgy

Man

agem

ent -

ISO

500

01

Viln

ius,

Lith

uani

a 20

13-0

3-04

20

13-0

3-08

48

19

Alb

ania

(2),

Arm

enia

(2),

Bel

arus

(2),

Bos

nia

and

Her

zego

vina

(2),

Cro

atia

(2),

Geo

rgia

(2),

Mon

tene

gro

(2),

Ser

bia

(2),

Latv

ia (2

sel

f-sp

onso

red)

, Lith

uani

a (2

7) a

nd T

FYR

of

Mac

edon

ia (2

).

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

SR

M

oroc

co

Rab

at, M

oroc

co

2013

-03-

12

2013

-03-

14

8 0

Mor

occo

54

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

11

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Title

V

enue

/Hos

t D

ates

To

tal p

artic

ipan

ts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

SR

Tu

nisi

a Tu

nis,

Tun

isia

20

13-0

3-12

20

13-0

3-14

8

0 Tu

nisi

a

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

SR

Eg

ypt

Cai

ro, E

gypt

20

13-0

3-17

20

13-0

3-20

8

0 E

gypt

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

SR

Le

bano

n Be

irut,

Leba

non

2013

-04-

09

2013

-04-

11

8 0

Leba

non

Out

put 1

: Tra

inin

g of

na

tiona

l exp

erts

on

SR

A

lger

ia

Alg

er, A

lger

ia

2013

-04-

09

2013

-04-

11

9 0

Alg

eria

ISO

/UN

EP

Wor

ksho

p on

W

ater

Foo

tprin

t G

abor

one,

Bo

tsw

ana

2013

-06-

23

2013

-06-

24

27

7 A

rgen

tina,

Bra

zil,

Col

ombi

a, M

aurit

ius,

R

wan

da, T

anza

nia

and

Uru

guay

Nat

iona

l con

form

ity

asse

ssm

ent w

orks

hop

- ce

rtific

atio

n pr

actic

es

Thim

phu,

Bhu

tan

2013

-07-

24

2013

-07-

26

33

0 B

huta

n

55

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

12

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se. I

nter

natio

nal

S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Title

V

enue

/Hos

t D

ates

To

tal p

artic

ipan

ts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Nat

iona

l Wor

ksho

p on

S

ocia

l Res

pons

ibilit

y A

buja

, Nig

eria

20

12-0

7-31

20

12-0

8-01

65

0

Nig

eria

Out

put 2

: Nat

iona

l A

war

enes

s ra

isin

g on

ISO

26

000

- Leb

anon

- fir

st

even

t

Beiru

t, Le

bano

n 20

12-0

8-09

20

12-0

8-09

63

0

Leba

non

Nat

iona

l wor

ksho

p on

IS

O/IE

C 2

7001

–

Info

rmat

ion

Secu

rity

Man

agem

ent S

yste

ms

(ISM

S)

Sar

ajev

o, B

osni

a &

H

erze

govi

na

2012

-09-

26

2012

-09-

28

37

0 Bo

snia

& H

erze

govi

na

Nat

iona

l sem

inar

on

Food

S

afet

y M

anag

emen

t S

yste

ms

- IS

O 2

2000

B

elgr

ade,

Ser

bia

2012

-10-

09

2012

-10-

10

40

0 S

erbi

a

Out

put 2

: Nat

iona

l A

war

enes

s ra

isin

g on

ISO

26

000

- Alg

eria

- se

cond

ev

ent

Ora

n, A

lger

ia

2012

-10-

16

2012

-10-

16

90

0 A

lger

ia

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent -

IS

O 5

0001

La

Paz

, Bol

ivia

20

12-1

0-17

20

12-1

0-19

42

0

Bol

ivia

56

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

13

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se. I

nter

natio

nal

S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Title

V

enue

/Hos

t D

ates

To

tal p

artic

ipan

ts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Out

put 2

: Nat

iona

l A

war

enes

s ra

isin

g on

ISO

26

000

- Tun

isia

- fir

st a

nd

seco

nd e

vent

Tuni

s, T

unis

ia

2012

-10-

17

2012

-10-

18

225

0 Tu

nisi

a

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent -

IS

O 5

0001

H

avan

a, C

uba

2012

-10-

22

2012

-10-

24

39

0 C

uba

Nat

iona

l wor

ksho

p on

IS

O/IE

C 2

7001

–

Info

rmat

ion

Secu

rity

Man

agem

ent S

yste

ms

(ISM

S)

Yer

evan

, Arm

enia

20

12-1

0-29

20

12-1

0-31

28

0

Arm

enia

ISO

260

00 D

evel

opin

g C

ount

ry w

orks

hop

Gen

eva,

Sw

itzer

land

20

12-1

1-05

20

12-1

1-06

11

8 64

Alb

ania

, Alg

eria

, A

rgen

tina,

Arm

enia

, B

angl

ades

h, B

huta

n, B

oliv

ia, B

osni

a A

nd

Her

zego

vina

, Bra

zil ,

Bur

kina

Fas

o, B

urun

di,

Col

ombi

a , C

ongo

, The

Dem

ocra

tic R

ep. O

f, C

osta

Ric

a , C

ôte

d'Iv

oire

, Cro

atia

, Dom

inic

an

Rep

., E

cuad

or, E

gypt

, El S

alva

dor,

Eth

iopi

a,

Gab

on, G

eorg

ia, G

uate

mal

a, G

uine

a,

Indo

nesi

a, Ir

an, I

slam

ic R

ep. o

f, Ja

mai

ca,

Jord

an, K

azak

hsta

n, K

enya

, K

yrgy

zsta

n,

Leba

non,

Les

otho

, Mal

aysi

a, M

ongo

lia,

Mon

tene

gro,

Mor

occo

, Mya

nmar

, Nam

ibia

, N

epal

, Nic

arag

ua, N

iger

ia, P

anam

a, P

eru,

S

eneg

al, S

erbi

a, S

ierra

Leo

ne,

Sou

th A

frica

, S

udan

, Sur

inam

e, S

waz

iland

, Syr

ian

Ara

b R

ep.,

Tanz

ania

, Th

aila

nd, T

FYR

of

Mac

edon

ia, T

ogo,

Trin

idad

And

Tob

ago,

Tu

nisi

a , U

gand

a , U

rugu

ay, V

iet N

am, Y

emen

,

57

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

14

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se. I

nter

natio

nal

S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Title

V

enue

/Hos

t D

ates

To

tal p

artic

ipan

ts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Zim

babw

e N

on-s

pons

ored

: Alg

eria

(2),

Arm

enia

(1),

B

ahra

in (2

), B

razi

l (6)

, Chi

na (3

), C

olom

bia

(6),

Cos

ta R

ica

(4),

Egy

pt (1

), In

dia

(1) I

ndon

esia

(4

), Ita

ly (1

), Jo

rdan

(1),

Keny

a (3

), Le

bano

n (1

), M

alay

sia

(4),

Mex

ico

(1),

Mor

occo

(1),

Nam

ibia

(1),

Rom

ania

(1),

Sin

gapo

re (1

), S

waz

iland

(1),

Sw

eden

(2),

Tanz

ania

(1),

Thai

land

(1),

Tuni

sia

(1),

Uga

nda

(1),

Uni

ted

Ara

b E

mira

tes

(3)

Out

put 2

: Nat

iona

l A

war

enes

s ra

isin

g on

ISO

26

000

- Mor

occo

- fir

st

even

t

Rab

at, M

oroc

co

2012

-11-

08

2012

-11-

08

86

0 M

oroc

co

Out

put 2

: Nat

iona

l A

war

enes

s ra

isin

g on

ISO

26

000

- Mor

occo

- se

cond

ev

ent

Fes,

Mor

occo

20

12-1

1-09

20

12-1

1-09

43

0

Mor

occo

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent a

nd

ISO

500

01

Am

man

, Jor

dan

2012

-11-

11

2012

-11-

13

42

0 Jo

rdan

Sém

inai

re n

atio

nal I

SO

su

r le

man

agem

ent d

e l’é

nerg

ie e

t la

norm

e IS

O

5000

1

Abi

djan

, Côt

e d'

Ivoi

re

2012

-11-

21

2012

-11-

23

53

0 C

ôte

d'Iv

oire

58

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

15

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se. I

nter

natio

nal

S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Title

V

enue

/Hos

t D

ates

To

tal p

artic

ipan

ts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Nat

iona

l sem

inar

on

Food

S

afet

y M

anag

emen

t S

yste

ms

- IS

O 2

2000

K

harto

um, S

udan

20

12-1

1-25

20

12-1

1-27

64

0

Sud

an

Nat

iona

l wor

ksho

p on

S

ocie

tal S

ecur

ity

Nai

robi

, Ken

ya

2012

-12-

02

2012

-12-

02

39

0 K

enya

Out

put 2

: Nat

iona

l A

war

enes

s ra

isin

g on

ISO

26

000

- Egy

pt -

seco

nd

even

t

Asw

an, E

gypt

20

12-1

2-04

20

12-1

2-04

80

0

Egy

pt

Out

put 2

: Nat

iona

l A

war

enes

s ra

isin

g on

ISO

26

000

- Jor

dan

- sec

ond

even

t

Am

man

, Jor

dan

2012

-12-

04

2012

-12-

04

86

0 Jo

rdan

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent a

nd

ISO

500

01

Beiru

t, Le

bano

n 20

12-1

2-10

20

12-1

2-12

25

0

Leba

non

59

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

16

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se. I

nter

natio

nal

Sta

ndar

ds a

re th

eref

ore

incr

easi

ngly

use

d Ti

tle

Ven

ue/H

ost

Dat

es

Tota

l par

ticip

ants

S

pons

ored

pa

rtici

pant

s B

enef

icia

ry c

ount

ries

Reg

iona

l wor

ksho

p on

IS

O 1

4040

– L

ife C

ycle

As

sess

men

t A

rush

a, T

anza

nia

2013

-01-

07

2013

-01-

09

22

13

Bot

swan

a, B

urun

di, R

ep. o

f Con

go, E

ritre

a,

Ken

ya, L

esot

ho, M

alaw

i, M

ozam

biqu

e,

Nam

ibia

, Rw

anda

, Sey

chel

les,

Sw

azila

nd

Tanz

ania

(8) U

gand

a S

elf s

pons

ored

: Mal

aysi

a

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent -

IS

O 5

0001

Ast

ana,

Ka

zakh

stan

20

13-0

2-11

20

13-0

2-13

44

0

Kaza

khst

an

Nat

iona

l wor

ksho

p on

E

nviro

nmen

tal F

oot

prin

ting

Bue

nos

Aire

s,

Arg

entin

a 20

13-0

3-20

20

13-0

3-22

37

0

Arg

entin

a

Out

put 2

: N

atio

nal

Aw

aren

ess

on IS

O 2

6000

, U

gand

a, fi

rst e

vent

K

ampa

la, U

gand

a 20

13-0

4-11

20

13-0

4-11

13

5 0

Uga

nda

Out

put 2

: N

atio

nal

Aw

aren

ess

on IS

O 2

6000

, Le

bano

n, fi

rst e

vent

B

eiru

t, Le

bano

n 20

13-0

4-12

20

13-0

4-12

25

0

Leba

non

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent -

IS

O 5

0001

Y

erev

an, A

rmen

ia

2013

-05-

06

2013

-05-

08

41

0 A

rmen

ia

60

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

17

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se. I

nter

natio

nal

Sta

ndar

ds a

re th

eref

ore

incr

easi

ngly

use

d Ti

tle

Ven

ue/H

ost

Dat

es

Tota

l par

ticip

ants

S

pons

ored

pa

rtici

pant

s B

enef

icia

ry c

ount

ries

Reg

iona

l Wor

ksho

p on

Fo

od S

tand

ards

and

Tr

ade

Hav

ana,

Cub

a 20

13-0

5-08

20

13-0

5-10

67

41

Ant

igua

& B

arbu

da (2

), A

rgen

tina

(2),

Bar

bado

s (2

, sel

f-spo

nsor

ed),

Bol

ivia

(2),

Bra

zil

(2),

Chi

le (2

), C

olom

bia

(2),

Cos

ta R

ica

(2),

Cub

a (2

0), D

omin

ica

(2),

Dom

inic

an R

epub

lic

(2),

Ecu

ador

(2),

El S

alva

dor (

1), G

uate

mal

a (2

), G

uyan

a (2

), H

aiti

(sel

f-spo

nsor

ed),

Hon

dura

s (2

), Ja

mai

ca (2

), N

icar

agua

(2),

Pan

ama

(2),

Per

u (2

), S

t. Lu

cia

(2),

St.

Luci

a (2

), S

urin

ame

(2),

Trin

idad

and

Tob

ago

(2, s

elf-

spon

sore

d), U

rugu

ay (2

) and

Ven

ezue

la (s

elf-

spon

sore

d)

Out

put 2

: N

atio

nal

Aw

aren

ess

on IS

O 2

6000

, Ta

nzan

ia, f

irst e

vent

Dar

es

Sala

am,

Tanz

ania

20

13-0

5-09

20

13-0

5-09

56

0

Tanz

ania

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent -

IS

O 5

0001

Tash

kent

, U

zbek

ista

n 20

13-0

5-20

20

13-0

5-22

58

0

Uzb

ekis

tan

ISO

Nat

iona

l sem

inar

and

w

orks

hop

on IS

O

2600

0:20

10 G

uida

nce

on

Soc

ial R

espo

nsib

ility

Add

is A

baba

, E

thio

pia

2013

-05-

30

2013

-06-

01

79

0 E

thio

pia

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent -

IS

O 5

0001

Sar

ajev

o, B

osni

a &

H

erze

govi

na

2013

-06-

03

2013

-06-

05

67

0 B

osni

a &

Her

zego

vina

61

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

18

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se. I

nter

natio

nal

Sta

ndar

ds a

re th

eref

ore

incr

easi

ngly

use

d Ti

tle

Ven

ue/H

ost

Dat

es

Tota

l par

ticip

ants

S

pons

ored

pa

rtici

pant

s B

enef

icia

ry c

ount

ries

Out

put 2

: N

atio

nal

Aw

aren

ess

on IS

O 2

6000

, K

enya

, firs

t eve

nt

Nai

robi

, Ken

ya

2013

-06-

05

2013

-06-

05

50

0 K

enya

Out

put 2

: N

atio

nal

Aw

aren

ess

on IS

O 2

6000

, A

lger

ia, f

irst e

vent

A

lger

, Alg

eria

20

13-0

6-11

20

13-0

6-11

60

0

Alg

eria

Nat

iona

l sem

inar

on

Ene

rgy

Man

agem

ent -

IS

O 5

0001

Pod

goric

a,

Mon

tene

gro

2013

-06-

13

2013

-06-

14

46

0 M

onte

negr

o

Out

put 2

: N

atio

nal

Aw

aren

ess

on IS

O 2

6000

, Tu

nisi

a, fi

rst e

vent

Tu

nis,

Tun

isia

20

13-0

6-18

20

13-0

6-18

15

0 0

Leba

non

Out

put 2

: N

atio

nal

Aw

aren

ess

on IS

O 2

6000

, E

gypt

, firs

t eve

nt

Cai

ro, E

gypt

20

13-0

6-26

20

13-0

6-26

90

0

Egy

pt

Nat

iona

l sem

inar

on

Food

S

afet

y M

anag

emen

t S

yste

ms

- IS

O 2

2000

Q

uito

, Ecu

ador

20

13-0

6-26

20

13-0

6-28

49

0

Ecu

ador

62

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

19

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se. I

nter

natio

nal

Sta

ndar

ds a

re th

eref

ore

incr

easi

ngly

use

d Ti

tle

Ven

ue/H

ost

Dat

es

Tota

l par

ticip

ants

S

pons

ored

pa

rtici

pant

s B

enef

icia

ry c

ount

ries

Out

put 2

: N

atio

nal

Aw

aren

ess

on IS

O 2

6000

, Jo

rdan

, firs

t eve

nt

Am

man

, Jor

dan

2013

-07-

01

2013

-07-

01

120

0 Le

bano

n

2 0

1 2

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

2nd

mis

sion

: IN

S P

roje

ct

for V

iet N

am

Han

oi, V

iet N

am

2012

-08-

06

2012

-08-

10

45

0 Vi

et N

am

Sta

keho

lder

sem

inar

: IN

S

proj

ect f

or B

otsw

ana

Gab

oron

e,

Bots

wan

a 20

12-0

8-20

20

12-0

8-24

42

0

Bots

wan

a

Sta

keho

lder

sem

inar

: IN

S

proj

ect f

or N

amib

ia

Win

dhoe

k, N

amib

ia

2012

-08-

27

2012

-08-

30

25

0 N

amib

ia

63

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

20

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

ISO

regi

onal

wor

ksho

p on

S

take

hold

er E

ngag

emen

t an

d P

artic

ipat

ion

in

Sta

ndar

diza

tion

Por

t Lou

is,

Mau

ritiu

s 20

12-1

0-16

20

12-1

0-18

34

26

Bot

swan

a (2

), B

urun

di (1

), E

thio

pia

(2),

Gha

na

(2),

Ken

ya (2

), M

aurit

ius

(7),

Nam

ibia

(2),

Nig

eria

(2),

Rw

anda

(1),

Sey

chel

les

(1),

Sou

th

Afri

ca (2

), S

udan

(2),

Sw

azila

nd (1

), Ta

nzan

ia

(2),

Uga

nda

(1),

Zam

bia

(1),

Zim

babw

e (2

) G

hana

1 s

elf-s

pons

ored

INS

Cam

bodi

a P

hnom

Pen

h,

Cam

bodi

a 20

12-1

0-26

20

12-1

0-31

60

0

Cam

bodi

a

ISO

regi

onal

cou

rse

on

Mar

ketin

g an

d P

rom

otio

n of

Inte

rnat

iona

l Sta

ndar

ds

Buch

ares

t, R

oman

ia

2012

-10-

31

2012

-11-

02

28

20

Alb

ania

(1) A

rmen

ia (2

), B

elar

us (2

), B

osni

a an

d H

erze

govi

na (2

), C

roat

ia (2

), FY

R

Mac

edon

ia (2

) Geo

rgia

(1),

Kaz

akhs

tan

(2),

Mol

dova

(1),

Mon

tene

gro

(1),

Ser

bia

(2),

Uzb

ekis

tan

(2),

Rom

ania

(6) L

atvi

a (1

) sel

f-sp

onso

red

Mol

dova

(1) s

elf-s

pons

ored

Spo

nsor

ship

to IS

O/T

C

176:

INS

pro

ject

for

Nam

ibia

St.

Pet

ersb

urg,

R

ussi

a 20

12-1

1-11

20

12-1

1-17

1

1 N

amib

ia

Stud

y vi

sit t

o AS

I: IN

S P

roje

ct fo

r TfY

Rep

of

Mac

edon

ia

Vie

nna,

Aus

tria

2012

-11-

12

2012

-11-

16

2 2

TFY

R o

f Mac

edon

ia

Stud

y vi

sit t

o AS

I: IN

S P

roje

ct fo

r Arm

enia

V

ienn

a, A

ustri

a 20

12-1

1-12

20

12-1

1-16

2

2 A

rmen

ia

64

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

21

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

ISO

lutio

ns m

eetin

g sp

onso

rshi

p: IN

S P

roje

ct

for T

fY R

ep o

f Mac

edon

ia

Gen

eva,

Sw

itzer

land

20

12-1

1-21

20

12-1

1-23

1

1 TF

YR

of M

aced

onia

ISO

lutio

ns m

eetin

g sp

onso

rshi

p: IN

S P

roje

ct

for P

eru

Gen

eva,

Sw

itzer

land

20

12-1

1-21

20

12-1

1-23

1

1 P

eru

ISO

lutio

ns m

eetin

g sp

onso

rshi

p: IN

S P

roje

ct

for C

osta

Ric

a

Gen

eva,

Sw

itzer

land

20

12-1

1-21

20

12-1

1-23

1

1 C

osta

Ric

a

ISO

lutio

ns m

eetin

g sp

onso

rshi

p: IN

S P

roje

ct

for T

anza

nia

Gen

eva,

Sw

itzer

land

20

12-1

1-21

20

12-1

1-23

1

1 Ta

nzan

ia

INS

Sen

egal

D

akar

, Sen

egal

20

12-1

1-26

20

12-1

1-30

20

0

Sen

egal

Mod

ule

3 -

Ado

ptin

g an

d im

plem

entin

g In

tern

atio

nal S

tand

ards

,

Gen

eva,

Sw

itzer

land

20

12-1

1-26

20

13-0

2-22

14

0

Bos

nia

& H

erze

govi

na (2

), C

roat

ia (2

), E

cuad

or (2

), Ira

n (2

), Jo

rdan

(3),

Pal

estin

e,

UAE

, Uzb

ekis

tan

ISO

For

um fo

r CE

Os

of

NS

Bs

in th

e A

rab

regi

on

Riy

adh,

Sau

di

Ara

bia

2012

-12-

01

2012

-12-

03

19

10

Egy

pt, J

orda

n, K

uwai

t, Le

bano

n, L

ibya

, M

oroc

co, O

man

, Qat

ar, S

audi

Ara

bia

(7),

Sud

an, Y

emen

; sel

f-spo

nsor

ed G

SO (1

), A

IDM

O (1

)

65

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

22

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Nee

ds a

sses

smen

t: IN

S pr

ojec

t for

Gab

on

Libr

eville

, Gab

on

2012

-12-

10

2012

-12-

14

49

0 G

abon

66

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

23

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

INS

Sen

egal

(Pha

se II

):

Dak

ar, S

eneg

al

2013

-01-

14

2013

-01-

18

15

0 S

eneg

al

INS

Sri

Lank

a: S

tudy

Vis

it at

DS

M

Cyb

erja

ya

Sel

ango

r, M

alay

sia

2013

-01-

15

2013

-01-

17

2 2

Sri

Lank

a

INS

Côt

e d'

Ivoi

re (N

eeds

as

sess

men

t vis

it):

Sta

keho

lder

sem

inar

Abi

djan

, Côt

e d'

Ivoi

re

2013

-01-

31

2013

-01-

31

77

0 C

ôte

d'Iv

oire

INS

Bots

wan

a (P

hase

I):

Dra

fting

Sta

ndar

ds

Gab

oron

e,

Bots

wan

a 20

13-0

2-18

20

13-0

2-19

21

0

Bots

wan

a

INS

Bots

wan

a (P

hase

I):

Ado

ptin

g an

d re

fere

ncin

g st

anda

rds

Gab

oron

e,

Bots

wan

a 20

13-0

2-20

20

13-0

2-21

36

0

Bots

wan

a

INS

Eth

iopi

a (N

eeds

as

sess

men

t vis

it) :

Sta

keho

lder

sem

inar

Add

is A

baba

, E

thio

pia

2013

-02-

28

2013

-02-

28

63

0 E

thio

pia

67

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

24

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Reg

iona

l Cou

rse

on G

ood

Sta

ndar

diza

tion

Pra

ctic

e A

ddis

Aba

ba,

Eth

iopi

a 20

13-0

3-12

20

13-0

3-13

23

21

Bot

swan

a (2

), G

ambi

a (2

), K

enya

, Les

otho

, Li

beria

, Mad

agas

car,

Mal

awi,

Mau

ritiu

s,

Moz

ambi

que,

Nam

ibia

, Nig

eria

, Sie

rra

Leon

e,

Sou

th A

frica

, Sud

an, S

waz

iland

, Tan

zani

a,

Uga

nda,

Zam

bia

and

Zim

babw

e E

thio

pia

(2)

INS

Mya

nmar

(Nee

ds

asse

ssm

ent v

isit)

: S

take

hold

er s

emin

ar

Yan

gon,

Mya

nmar

20

13-0

3-22

20

13-0

3-22

21

0

Mya

nmar

INS

Ban

glad

esh

(Nee

ds

asse

ssm

ent v

isit)

: M

anag

ing

and

Par

ticip

atin

g in

IS

Dha

ka, B

angl

ades

h 20

13-0

3-27

20

13-0

3-27

19

0

Ban

glad

esh

ISO

For

um fo

r CE

Os

of

NS

Bs

Kua

la L

umpu

r, M

alay

sia

2013

-04-

06

2013

-04-

07

27

15

Afg

hani

stan

, Bhu

tan,

Bru

nei D

arus

sala

m(2

) ,

Cam

bodi

a, C

hina

, Ind

ones

ia, L

ao P

eopl

e’s

Dem

ocra

tic R

epub

lic, M

ongo

lia,

Nep

al,

Pak

ista

n, P

apua

New

Gui

nea

, Sin

gapo

re, S

ri La

nka,

Tha

iland

, Vie

t Nam

M

alay

sia

(11)

N

on-S

pons

ored

Mon

golia

(1) -

AC

CS

Q

mem

bers

wer

e pa

rtly

spon

sore

d

INS

Cam

eroo

n (P

hase

I an

d II)

Y

aoun

dé,

Cam

eroo

n 20

13-0

4-08

20

13-0

4-12

15

0

Cam

eroo

n

INS

Nam

ibia

(Pha

se I)

: D

rafti

ng S

tand

ards

W

indh

oek,

Nam

ibia

20

13-0

4-15

20

13-0

4-16

39

0

Nam

ibia

68

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

25

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

SAC

atta

chm

ents

to S

AC

Gen

eva,

Sw

itzer

land

20

13-0

4-16

20

13-0

5-13

2

0 C

hina

INS

Nam

ibia

(Pha

se I)

: A

dopt

ing

and

Ref

eren

cing

S

tand

ards

W

indh

oek,

Nam

ibia

20

13-0

4-17

20

13-0

4-18

28

0

Nam

ibia

INS

Nam

ibia

(Pha

se I)

: M

anag

ing

and

Par

ticip

atin

g in

IS

Win

dhoe

k, N

amib

ia

2013

-04-

19

2013

-04-

19

30

0 N

amib

ia

INS

Eth

iopi

a (P

hase

I):

Dra

fting

sta

ndar

ds

Add

is A

baba

, E

thio

pia

2013

-04-

22

2013

-04-

24

28

0 E

thio

pia

INS

Eth

iopi

a (P

hase

I):

Trai

ning

for c

hairs

and

m

embe

r of T

Cs

Add

is A

baba

, E

thio

pia

2013

-04-

25

2013

-04-

26

36

0 E

thio

pia

INS

Eth

iopi

a (P

hase

I):

Ado

ptin

g an

d R

efer

enci

ng

Sta

ndar

ds

Add

is A

baba

, E

thio

pia

2013

-04-

29

2013

-04-

30

33

0 E

thio

pia

Reg

iona

l Cou

rse

on G

ood

Sta

ndar

diza

tion

Pra

ctic

e La

Paz

, Bol

ivia

20

13-0

5-13

20

13-0

5-14

30

20

Ant

igua

& B

arbu

da, A

rgen

tina,

Chi

le,

Col

ombi

a, C

osta

Ric

a, C

uba,

Dom

inic

a,

Dom

inic

an R

epub

lic, E

cuad

or, E

l Sal

vado

r, G

uate

mal

a, G

uyan

a, H

ondu

ras,

Jam

aica

, P

arag

uay,

Per

u, S

aint

Luc

ia, S

aint

Vin

cent

&

69

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

26

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Gre

nadi

nes,

Sur

inam

e U

rugu

ay -

Bol

ivia

(2)

Non

Spo

nsor

ed: T

rinid

ad &

Tob

ago

Non

spo

nsor

ed: C

RO

SQ

cou

ntrie

s: B

eliz

e,

CR

OS

Q, C

OP

AN

T, G

rena

da, H

aiti,

Sai

nt K

itts

and

Nev

is, a

nd V

enez

uela

INS

Leb

anon

(Pha

se II

): D

rafti

ng s

tand

ards

Be

irut,

Leba

non

2013

-05-

27

2013

-05-

28

16

0 Le

bano

n

INS

Per

u (A

d-H

oc

inte

rven

tions

): IS

Olu

tions

Li

ma,

Per

u 20

13-0

5-27

20

13-0

5-31

70

0

Per

u

INS

Cos

ta R

ica

(Pha

se I)

: Be

st P

ract

ices

in

inte

rnat

iona

l st

anda

rdiz

atio

n

San

José

, Cos

ta

Ric

a 20

13-0

5-28

20

13-0

5-28

50

0

Cos

ta R

ica

INS

Cos

ta R

ica

(Pha

se I)

: E

ffect

ive

stan

dard

s m

eetin

g an

d ac

hiev

ing

cons

ensu

s

San

José

, Cos

ta

Ric

a 20

13-0

5-29

20

13-0

5-30

44

0

Cos

ta R

ica

INS

Leb

anon

(Pha

se II

): Fa

st fo

rwar

d an

d pa

rtici

patio

n in

IS

Beiru

t, Le

bano

n 20

13-0

5-30

20

13-0

5-30

27

0

Leba

non

INS

Leb

anon

(Pha

se II

): G

ood

stan

dard

izat

ion

and

Goo

d R

egul

ator

y Pr

actic

es

Beiru

t, Le

bano

n 20

13-0

5-31

20

13-0

5-31

23

0

Leba

non

70

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

27

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

INS

Bots

wan

a (P

hase

II):

Effe

ctiv

e TC

mee

tings

an

d co

nsen

sus

build

ing

Gab

oron

e,

Bots

wan

a 20

13-0

6-03

20

13-0

6-04

37

5

Bots

wan

a

ISO

regi

onal

wor

ksho

p on

In

crea

sing

Con

sens

us

and

Sta

keho

lder

E

ngag

emen

t

Lom

bok,

Indo

nesi

a 20

13-0

6-03

20

13-0

6-05

30

28

Afg

hani

stan

, Ban

glad

esh

(3),

Cam

bodi

a,

Indo

nesi

a (4

), Ira

n (2

), M

alay

sia

(2),

Mon

golia

(2

), N

epal

, Pak

ista

n (2

), P

apua

New

Gui

nea,

P

hilip

pine

s (4

), S

ri La

nka,

Tha

iland

(2),

Vie

t N

am (4

) H

ost:

Indo

nesi

a : 2

spo

nsor

ed -

2 no

n-sp

onso

red

INS

Nam

ibia

(Ad-

hoc

inte

rven

tions

): E

ffect

ive

TC m

eetin

gs a

nd

cons

ensu

s bu

ildin

g

Gab

oron

e,

Bots

wan

a 20

13-0

6-04

20

13-0

6-04

0

5 N

amib

ia

INS

Bots

wan

a (P

hase

II):

Goo

d re

gula

tory

pra

ctic

e G

abor

one,

Bo

tsw

ana

2013

-06-

06

2013

-06-

06

31

0 Bo

tsw

ana

INS

Ecu

ador

(Nee

ds

asse

ssm

ent v

isit)

: S

take

hold

er s

emin

ar

Qui

to, E

cuad

or

2013

-06-

12

2013

-06-

12

56

0 E

cuad

or

INS

Ecu

ador

(Nee

ds

asse

ssm

ent v

isit)

: NM

C

and

man

agin

g an

d pa

rtici

patin

g in

ISO

TC

m

eetin

g

Qui

to, E

cuad

or

2013

-06-

12

2013

-06-

12

53

0 E

cuad

or

71

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

28

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Intro

duct

ion

to in

telle

ctua

l pr

oper

ty a

nd c

opyr

ight

in

the

ISO

sys

tem

for S

AD

C

Joha

nnes

burg

, S

outh

Afri

ca

2013

-06-

27

2013

-06-

28

20

0

Dev

elop

ing

coun

try: 2

0

Bot

swan

a (3

), D

RC

, Les

otho

, Mau

ritiu

s, M

ozam

biqu

e,

Nam

ibia

, S

outh

Afri

ca (8

), S

waz

iland

, Tan

zani

a,

Zim

babw

e (2

)

INS

Leb

anon

: Stu

dy V

isit

at A

SI

Vie

nna,

Aus

tria

2013

-07-

01

2013

-07-

05

1 1

Leba

non

INS

Aze

rbai

jan:

Stu

dy

visi

t at A

SI

Vie

nna,

Aus

tria

2013

-07-

01

2013

-07-

05

1 1

Aze

rbai

jan

INS

Eth

iopi

a: S

tudy

vis

it at

ASI

V

ienn

a, A

ustri

a 20

13-0

7-01

20

13-0

7-05

2

2 E

thio

pia

INS

Bots

wan

a: S

tudy

vis

it at

ASI

V

ienn

a, A

ustri

a 20

13-0

7-01

20

13-0

7-05

2

2 Bo

tsw

ana

ISO

cou

rse

on M

arke

ting

& P

rom

otio

n of

In

tern

atio

nal S

tand

ards

Li

ma,

Per

u 20

13-0

7-09

20

13-0

7-11

32

24

Ant

igua

and

Bar

buda

(1),

Arg

entin

a (1

),

Bar

bado

s (2

), B

oliv

ia (2

), B

razi

l (2)

, Chi

le (2

) ,

Col

ombi

a (2

), C

osta

Ric

a (2

), E

cuad

or (2

+1

self-

spon

sore

d), G

uyan

a (1

), H

ondu

ras

(1),

Nic

arag

ua (1

), P

eru

(7),

Sur

inam

e (1

), Tr

inid

ad a

nd T

obag

o (2

), U

rugu

ay (2

)

72

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

29

DEV

T / 1

6341

903

2 0

1 2

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

SR

Eas

t Afri

ca 1

st C

EO

co

ordi

natio

n m

eetin

g G

enev

a, S

witz

erla

nd

2012

-11-

09

2012

-11-

09

9 9

Ken

ya (4

), Ta

nzan

ia (2

), U

gand

a (3

)

Out

put 4

: JC

C m

eetin

g As

wan

, Egy

pt

2012

-12-

05

2012

-12-

06

14

11

Alg

eria

(2),

Egy

pt (3

), Jo

rdan

(3),

Leba

non

(2),

Mor

occo

(2),

Tuni

sia

(2)

73

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

30

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Out

put 5

: Reg

iona

l W

orks

hop

for N

atio

nal

Exp

erts

M

arra

kesh

, Mor

occo

20

13-0

3-25

20

13-0

3-28

57

50

A

lger

ia, E

gypt

, Jor

dan,

Leb

anon

, Mor

occo

, S

yria

, Tun

isia

Out

put 5

: Reg

iona

l w

orks

hop

to e

xcha

nge

expe

rienc

e an

d re

fresh

er

train

ing

Nai

robi

, Ken

ya

2013

-07-

03

2013

-07-

05

26

17

Ken

ya, T

anza

nia,

Uga

nda

2 0

1 2

- N

A

OU

TPU

T 6:

Int

rodu

ctio

n of

the

subj

ect o

f sta

ndar

diza

tion

as p

art o

f edu

catio

nal c

urric

ula

initi

ated

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

74

AN

NE

X 1

to D

EV

CO

05/

2013

P

age

31

DEV

T / 1

6341

903

2 0

1 3

OU

TPU

T 6:

Int

rodu

ctio

n of

the

subj

ect o

f sta

ndar

diza

tion

as p

art o

f edu

catio

nal c

urric

ula

initi

ated

Title

V

enue

/Hos

t D

ates

To

tal

parti

cipa

nts

Spo

nsor

ed

parti

cipa

nts

Ben

efic

iary

cou

ntrie

s

Reg

iona

l wor

ksho

p on

E

nhan

cing

col

labo

ratio

n be

twee

n N

SBs

and

A

cade

mia

Sao

Pau

lo, B

razi

l 20

13-0

4-15

20

13-0

4-17

38

27

Ant

igua

and

Bar

buda

(1),

Arg

entin

a(2)

, B

oliv

ia(1

), B

razi

l (2

Faci

litat

ors)

Chi

le(1

) ,

Cos

ta R

ica

(2),

Cub

a(2)

Dom

inic

a, D

omin

ican

R

ep.,

Ecu

ador

(2),

Gua

tem

ala,

Guy

ana,

H

ondu

ras,

Jam

aica

(2),

Per

u (2

), S

t. Lu

cia

(2),

Sur

inam

e, U

rugu

ay (2

) R

ep o

f Kor

ea: 6

N

on s

pons

ored

Bar

bado

s(1)

, Trin

idad

and

To

bago

(1)

Bra

zil (

3)

75

AN

NE

X 2

to

DE

VC

O 0

5/20

13

Rep

ort

ing

to

DE

VC

O o

n b

ilate

ral t

ech

nic

al a

ssis

tan

ce b

y A

FN

OR

(F

RA

NC

E)

DEV

CO

mee

ting,

16-

17 S

epte

mbe

r 201

3, S

t Pet

ersb

urg,

Rus

sia

2 0

1 3

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Ac

tivity

/ Pr

ojec

t Be

nefic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

M

ENA

ISO

260

00

M

oroc

co -

Alg

eria

Tu

nisi

a - K

enya

16 c

onsu

ltant

s M

oroc

co

16 c

onsu

ltant

s Al

geria

12 p

ilots

or

gani

satio

ns in

M

oroc

co

Q

ualif

icat

ion

and

awar

enes

s

IN

S/IS

O

PRO

JEC

T

Se

nega

l (no

v. 2

012)

– G

abon

– C

ôte

d’Iv

oire

50 a

ttend

ees

at th

e aw

aren

ess

rais

ing

sem

inar

20

exp

erts

trai

ned

3 N

eed

sA

sse

ssm

entM

issi

on

san

daw

aren

ess

rais

ing

sem

ina

r on

the

role

of N

SB

and

qua

lity

infra

stru

ctur

e sy

stem

2

tech

nic

al a

ssis

tan

ce m

issi

on

s in

Sen

egal

for t

he

imp

lem

enta

tio

n o

f th

e a

ctio

n p

lan

: tra

inin

g m

odul

es e

labo

rate

d fo

r the

trai

ning

of t

he n

ew T

C e

xper

ts ;

stan

dard

isat

ion

offic

ers

in

ASN

trai

ned

for t

he m

anag

emen

t of t

he T

Cs

; aw

aren

ess

sem

inar

on

the

bene

fits

of s

tand

ardi

satio

n

SIS/

ISO

/AFN

OR

co

oper

atio

n un

der

SID

A fu

nds

Bu

rund

i

50 –

100

atte

ndee

s at

the

sem

inar

BB

N s

taff

Aw

arn

ess

sem

ina

r–

targ

etg

rou

ps:

pu

blic

auth

ori

ties

and

ec

on

om

ic p

laye

rs –

kno

wle

dged

incr

ease

d on

the

ISO

sys

tem

and

fu

nctio

ning

of t

he in

tern

atio

nal s

tand

ardi

satio

n w

orks

BB

N s

taff

info

rmed

on

the

man

agem

ent o

f the

sta

ndar

disa

tion

activ

ities

in th

e E

urop

ean

stan

dard

isat

ion

body

(AFN

OR

)

Sem

inar

“Ene

rgy”

C

ôte

d’Iv

oire

77

ANNEX

2 to DEV

CO 05/2013

Page 2

Form

ated

AFN

OR Bilateral TA tem

plate_2013.docx

2 0

1 4

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Ac

tivity

/ Pr

ojec

t Be

nefic

iary

cou

ntrie

s N

° of p

erso

ns to

be

train

ed

Expe

cted

resu

lts

MEN

A Pr

ojec

t IS

O 2

6000

M

oroc

co -

Alg

eria

Tu

nisi

a - K

enya

16 c

onsu

ltant

s 20

pilo

ts

orga

nisa

tions

Q

ualif

icat

ion

and

awar

enes

s

INS/

ISO

PR

OJE

CT

Sene

gal –

Gab

on –

Côt

e d’

Ivoi

re

Oth

er s

elec

ted

Fren

ch o

r Eng

lish

spea

king

co

untri

es a

ccor

ding

to th

e IS

O re

ques

t

Im

plem

enta

tion

of th

e fu

rther

act

iviti

es a

ccor

ding

to th

e ac

tion

plan

Th

e in

crea

sed

parti

cipa

tion

of th

e se

lect

ed c

ount

ries

in th

e IS

O T

C

and

WG

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r ISO

mem

bers

and

thei

r sta

keho

lder

s

Activ

ity /

Proj

ect

Bene

ficia

ry c

ount

ries

N°

of p

erso

ns

train

ed

Res

ults

EU T

win

ning

pr

ojec

t – M

arke

t m

ecan

ism

s an

d co

mpe

tititi

on

TU

NIS

IA

Su

ppor

t to

the

Tun

isia

n A

dmin

istra

tion

for

the

dev

elop

men

t of

m

arke

t m

ecan

ism

s a

nd

com

petit

ion

thr

ough

st

anda

rdiz

atio

n,

certi

ficat

ion

and

trade

regi

stra

tion

offic

e.

Con

tract

sig

ned

in D

ecem

ber

2011

. Its

im

plem

enta

tion

star

ted

in

Janu

ary

2012

(unt

il en

d of

Mar

ch 2

014)

.

EU T

win

ning

pr

ojec

t –

Stre

nghi

ning

of

the

stan

dard

isat

ion,

ac

cred

itatio

n,

mar

ket

surv

eilla

nce

and

met

rolo

gy

M

OR

OC

CO

St

rate

gy fo

r dev

elop

emen

t of I

MAN

OR

est

ablis

hed

Busi

ness

pl

an

for

dev

elop

men

t o

f s

tand

ardi

satio

n a

ctiv

ities

el

abor

ated

Th

e tr

aini

ng m

odul

es f

or t

he a

pplic

atio

n o

f se

lect

ed s

tand

ards

el

abor

ates

(e.g

. ISO

510

00 –

310

00)

78

ANNEX

2 to DEV

CO 05/2013

Page 3

Form

ated

AFN

OR Bilateral TA tem

plate_2013.docx

2 0

1 4

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r ISO

mem

bers

and

thei

r sta

keho

lder

s

Activ

ity /

Proj

ect

Bene

ficia

ry c

ount

ries

N° o

f per

sons

to b

e tra

ined

Ex

pect

ed re

sults

EU T

win

ning

pr

ojec

t – M

arke

t m

ecan

ism

s an

d co

mpe

tititi

on

TU

NIS

IA

Su

ppor

t to

the

Tun

isia

n A

dmin

istra

tion

for

the

dev

elop

men

t of

m

arke

t m

ecan

ism

s a

nd

com

petit

ion

thr

ough

st

anda

rdiz

atio

n,

certi

ficat

ion

and

trade

regi

stra

tion

offic

e.

Con

tract

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im

plem

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ch 2

014)

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ket

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OR

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79

ANNEX

2 to DEV

CO 05/2013

Page 4

Form

ated

AFN

OR Bilateral TA tem

plate_2013.docx

2 0

1 3

OU

TPU

T 3:

A

war

enes

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prov

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enef

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2- m

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. Pr

ojec

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gium

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ranc

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ithua

nia)

as

partn

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80

ANNEX

2 to DEV

CO 05/2013

Page 5

Form

ated

AFN

OR Bilateral TA tem

plate_2013.docx

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

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nstit

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Ac

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° of p

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Tun

isia

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ecan

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Con

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im

plem

enta

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d of

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ch 2

014)

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ning

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nghi

ning

of

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ket

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OR

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St

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elop

emen

t of I

MAN

OR

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ablis

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n a

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odul

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pplic

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00)

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.

81

ANNEX

2 to DEV

CO 05/2013

Page 6

Form

ated

AFN

OR Bilateral TA tem

plate_2013.docx

2 0

1 4

OU

TPU

T 4:

IS

O m

embe

rs in

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82

ANNEX

2 to DEV

CO 05/2013

Page 7

Form

ated

AFN

OR Bilateral TA tem

plate_2013.docx

2 0

1 4

OU

TPU

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Reg

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co

untri

es

N°

of

pers

ons

train

ed

Res

ults

Con

cept

for e

stab

lishi

ng re

gina

l net

wor

king

in tr

ansl

atio

n of

th

e E

uroc

ode

parts

C

once

pt fo

r est

ablis

hing

regi

onal

coo

pera

tion

in p

repa

ratio

n of

win

d, s

now

and

isot

herm

s m

aps

In fr

amew

ork

of

Twin

ning

Pro

ject

Mon

tene

gro

“Ach

ievi

ng h

ighe

st s

afet

y an

d te

chni

cal q

ualit

y in

con

stru

ctio

n”

Mon

tene

gro

Ca.

5

pers

ons

invo

lved

Con

cept

s fo

r reg

iona

l co-

oper

atio

ns a

vaila

ble.

R

egio

nal m

eetin

gs to

ok p

lace

2 0

1 3

OU

TPU

T 6:

Int

rodu

ctio

n of

the

subj

ect o

f sta

ndar

diza

tion

as p

art o

f edu

catio

nal c

urric

ula

initi

ated

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of

pers

ons

train

ed

Res

ults

Def

initi

on o

f the

con

cept

for t

he u

nive

rsity

pro

gram

me

of

stud

ies

on th

e E

uroc

odes

In

fram

ewor

k of

Tw

inni

ng P

roje

ct M

onte

negr

o “A

chie

ving

hig

hest

saf

ety

and

tech

nica

l qua

lity

in c

onst

ruct

ion”

Mon

tene

gro

Ca.

6

pers

ons

invo

lved

Con

cept

of t

he u

nive

rsity

stu

dy o

n E

uroc

odes

av

aila

ble

90

AN

NE

X 2

to

DE

VC

O 0

5/20

13

DE

VT

/ For

mat

ed B

OB

S B

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ral T

A te

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to

DE

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tem

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St P

eter

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ussi

a

2 0

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OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Trai

ning

on

Sta

ndar

ds (I

mpo

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spec

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R

egul

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ns, 2

008

Req

uire

men

ts

Nam

ibia

26

Feed

back

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pos

itive

2 0

1 4

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

91

AN

NE

X 2

to

DE

VC

O 0

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13

DE

VT

/ For

mat

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SI R

epor

ting

on b

ilate

ral t

echn

ical

ass

ista

nce

by N

SB

s 20

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nal.d

oc

Rep

ort

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to

DE

VC

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UK

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tem

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St P

eter

sbur

g, R

ussi

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2 0

1 3

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

EU

-Chi

na T

rade

Pr

ojec

t II

Chi

na

30

2013

fol

low

-up

on 2

011

and

2012

act

iviti

es o

n pa

rtici

patio

n in

in

tern

atio

nal s

tand

ards

wor

k

Sha

ring

of b

est

prac

tice

rela

ted

to

Con

sum

er

parti

cipa

tion

in

stan

dard

izat

ion

Var

ious

CO

PO

LCO

mem

ber d

evel

opin

g co

utnr

ies

N

.A.

BS

I co-

chai

rs, w

ith IR

AM

(Arg

entin

a) th

e C

OP

OLC

O C

onsu

mer

P

artic

ipat

ion

Wor

king

gro

up w

hich

is c

urre

ntly

inve

stig

atin

g w

ays

of

prov

idin

g fu

ndin

g an

d sh

arin

g be

st p

ract

ice

rela

ted

to c

onsu

mer

pa

rtici

patio

n in

sta

ndar

ds d

evel

opm

ent,

parti

cula

rly in

rela

tion

to

Tech

nica

l Com

mitt

ee a

ttend

ance

.

2 0

1 4

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

Col

latio

n of

in

form

atio

n on

C

onsu

mer

P

artic

ipat

ion

in

stan

dard

izat

ion,

in

clud

ing

fund

ing.

Var

ious

N

.A.

BS

I co-

chai

rs, w

ith IR

AM

(Arg

entin

a) th

e C

OP

OLC

O C

onsu

mer

P

artic

ipat

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Wor

king

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up w

hich

see

ks to

dev

elop

a re

sour

ce to

as

sist

org

aniz

atio

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eeki

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form

atio

n on

effe

ctiv

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utes

to

cons

umer

par

ticip

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sta

ndar

ds d

evel

opm

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incl

udin

g fu

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he o

utco

mes

to b

e us

ed in

the

revi

sion

of t

he IS

O

Con

sum

er D

irect

ory.

93

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

2

DE

VT

Form

ated

BS

I Rep

ortin

g on

bila

tera

l tec

hnic

al a

ssis

tanc

e by

NS

Bs

2013

Fina

l.doc

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

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Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Rw

anda

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eau

of S

tand

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apac

ity B

uild

ing

(TM

EA-fu

nded

)

Rw

anda

30

Incr

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d aw

aren

ess

and

know

ledg

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st

anda

rds

afte

r tra

inin

g de

liver

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O 1

7025

, IS

O 1

7021

, IS

O 1

9011

, IS

O 2

2000

, IS

O 1

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, ISO

/IEC

270

01),

intro

duct

ion

to B

S 2

5999

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trai

ning

on

OH

SA

S 1

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S

outh

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ca

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eau

of

Sta

ndar

ds (S

AB

S)

Stud

y Vi

sit

Sou

th A

frica

2

Und

erto

ok a

stu

dy p

rogr

amm

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arni

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pec

ts o

f ope

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and

man

agem

ent

of te

chn

ical

com

mitt

ees

and

activ

ities

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ad d

etai

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disc

ussi

ons

with

sev

eral

ope

ratio

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ount

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rts a

nd

atte

nded

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You

ng P

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nals

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2 0

1 4

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

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n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

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Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

94

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

3

DE

VT

Form

ated

BS

I Rep

ortin

g on

bila

tera

l tec

hnic

al a

ssis

tanc

e by

NS

Bs

2013

Fina

l.doc

2 0

1 3

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se.

In

tern

atio

nal S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Act

ivity

/ P

roje

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Ben

efic

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cou

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s N

° of

per

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tra

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R

esul

ts

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anda

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eau

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ards

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apac

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uild

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(TM

EA-fu

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anda

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Incr

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and

know

ledg

e of

ISO

sta

ndar

ds a

fter

train

ing

deliv

ery

(ISO

17

025,

IS

O 1

7021

, IS

O 1

9011

, IS

O 2

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, IS

O 1

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, IS

O/IE

C 2

7001

), in

trodu

ctio

n to

BS

25

999

and

train

ing

on O

HS

AS

180

01

Dev

elop

men

t of e

-le

arni

ng m

ater

ials

E

urop

ean

acce

ssio

n co

untri

es

B

SI

are

part

icip

ants

in

a C

EN/C

ENEL

EC

Gro

up d

evel

opin

g e-

lear

ning

mat

eria

ls fo

r use

by

SM

Es.

Par

ticip

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n to

S

tand

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and

R

egul

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orks

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Zim

babw

e

1

Hel

ped

to s

upp

ort

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par

ticip

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n of

dev

elop

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coun

tries

at t

he

wor

ksho

p.

Exp

lore

d di

ffere

nces

in

pra

ctic

e an

d un

ders

tand

ing

arou

nd t

he w

orld

on

how

sta

ndar

ds a

nd re

gula

tions

are

use

d to

geth

er a

nd g

ener

ated

mom

entu

m t

o w

ork

with

the

UK

Bet

ter

Reg

ulat

ion

Exe

cutiv

e (B

RE

) ov

er t

he d

efin

ition

of s

tand

ards

and

re

gula

tions

in

the

UK

. It

also

lea

d a

wor

king

gro

up o

f le

adin

g co

untri

es a

nd S

DO

s to

agr

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ow s

tand

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and

regu

latio

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an b

e us

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ffect

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diff

eren

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nom

ic a

nd p

oliti

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onte

xts

as

wel

l as

secu

ring

the

com

mitm

ent o

f IS

O/IE

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CM

C to

impr

ove

thei

r gu

idan

ce d

ocum

ents

.

2 0

1 4

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se.

In

tern

atio

nal S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

Dev

elop

men

t of e

-le

arni

ng m

ater

ials

E

urop

ean

acce

ssio

n co

untri

es

B

SI

are

part

icip

ants

in

a C

EN/C

ENEL

EC

Gro

up d

evel

opin

g e-

lear

ning

mat

eria

ls fo

r use

by

SM

Es.

95

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

4

DE

VT

Form

ated

BS

I Rep

ortin

g on

bila

tera

l tec

hnic

al a

ssis

tanc

e by

NS

Bs

2013

Fina

l.doc

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Rw

anda

Bur

eau

of S

tand

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apac

ity B

uild

ing

(TM

EA-fu

nded

)

Rw

anda

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Del

iver

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nsiv

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ogra

mm

e of

trai

ning

s st

reng

then

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S in

te

stin

g,

met

rolo

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onfo

rmity

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men

t, H

R, m

anag

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anda

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prod

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rodu

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omm

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n, r

isk

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train

the

train

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n-go

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R

espo

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to

requ

est f

or a

dvic

e re

latin

g to

set

ting

up a

con

sum

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netw

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Sw

azila

nd

1

Info

rmat

ion

prov

ided

on

stan

dard

s us

er fo

rum

s (B

ritis

h S

tand

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S

ocie

ty) a

nd c

onsu

mer

net

wor

ks (C

onsu

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ublic

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lvem

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Net

wor

k) a

nd re

late

d in

form

atio

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onta

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lied

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2 0

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TPU

T 4:

IS

O m

embe

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coun

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nstit

utio

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evel

Act

ivity

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roje

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Ben

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cou

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° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

96

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

5

DE

VT

Form

ated

BS

I Rep

ortin

g on

bila

tera

l tec

hnic

al a

ssis

tanc

e by

NS

Bs

2013

Fina

l.doc

2 0

1 3

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

INO

GA

TE

(EU

-fund

ed)

Ukr

aine

, Bel

arus

, Mol

dova

, Geo

rgia

, A

rmen

ia, A

zerb

aija

n, T

urkm

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tan,

Ta

jikis

tan,

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ekis

tan,

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gyzs

tan,

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zakh

stan

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Sup

porte

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ith t

he c

reat

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and

run

ning

of T

echn

ical

Com

mitt

ees

to h

arm

onis

e ga

s an

d el

ectri

city

sta

ndar

ds w

ith E

urop

ean

stan

dard

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N, p

rovi

sion

of t

rain

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LEC

Jo

int W

orki

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grou

p fo

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duca

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Cze

ch R

epub

lic, C

roat

ia, P

olan

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urke

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N

.A.

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an a

ctiv

e pa

rtici

pant

in th

e E

urop

ean

Join

t Wor

king

Gro

up o

n E

duca

tion

whe

re g

ood

prac

tice

is s

hare

d ab

out i

ncre

asin

g aw

aren

ess

of s

tand

ardi

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ong

stud

ents

and

edu

catio

nal

bodi

es a

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us in

crea

sing

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r inv

olve

men

t in

stan

dard

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activ

ities

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2 0

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OU

TPU

T 5:

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iona

l coo

pera

tion

stre

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Act

ivity

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roje

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Ben

efic

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° of

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duca

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ch R

epub

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roat

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olan

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urke

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BS

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an a

ctiv

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rtici

pant

in th

e E

urop

ean

Join

t Wor

king

Gro

up o

n E

duca

tion

whe

re g

ood

prac

tice

is s

hare

d ab

out i

ncre

asin

g aw

aren

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tand

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ents

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edu

catio

nal

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us in

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sing

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r inv

olve

men

t in

stan

dard

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ion

activ

ities

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k co

ntin

ues

in 2

014.

97

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

6

DE

VT

Form

ated

BS

I Rep

ortin

g on

bila

tera

l tec

hnic

al a

ssis

tanc

e by

NS

Bs

2013

Fina

l.doc

2 0

1 3

OU

TPU

T 6:

Int

rodu

ctio

n of

the

subj

ect o

f sta

ndar

diza

tion

as p

art o

f edu

catio

nal c

urric

ula

initi

ated

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Tech

nica

l As

sist

ance

to th

e Q

ualit

y In

frast

ruct

ure

and

Sta

ndar

ds

Pro

gram

me

(SID

A-fu

nded

)

Uga

nda

N

/A

Dev

elop

ed c

ours

e m

ater

ial t

o au

gmen

t cur

ricul

a an

d in

tegr

ate

into

cu

rricu

la

CE

N-C

ENE

LEC

Jo

int W

orki

ng

grou

p fo

r E

duca

tion

Cze

ch R

epub

lic, C

roat

ia, P

olan

d, T

urke

y,

etc.

N

.A.

BS

I is

an a

ctiv

e pa

rtici

pant

in th

e E

urop

ean

Join

t Wor

king

Gro

up o

n E

duca

tion

whi

ch h

as d

evel

oped

a m

odel

cur

ricul

um fo

r all

stag

es o

f ed

ucat

ion.

2 0

1 4

OU

TPU

T 6:

Int

rodu

ctio

n of

the

subj

ect o

f sta

ndar

diza

tion

as p

art o

f edu

catio

nal c

urric

ula

initi

ated

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

CE

N-C

ENE

LEC

Jo

int W

orki

ng

grou

p fo

r E

duca

tion

Cze

ch R

epub

lic, C

roat

ia, P

olan

d, T

urke

y,

etc.

N

.A.

BS

I is

an a

ctiv

e pa

rtici

pant

in th

e E

urop

ean

Join

t Wor

king

Gro

up o

n E

duca

tion

whi

ch h

as d

evel

oped

a m

odel

cur

ricul

um fo

r all

stag

es o

f ed

ucat

ion.

Mat

eria

ls c

ontin

ue to

be

adde

d to

the

repo

sito

ry.

98

AN

NE

X 2

to

DE

VC

O 0

5/20

13

DE

VT

/ For

mat

ed D

IN .d

ocx

Rep

ort

ing

to

DE

VC

O o

n b

ilate

ral t

ech

nic

al a

ssis

tan

ce b

y D

IN (

GE

RM

AN

Y)

DE

VC

O m

eetin

g, 1

6-17

Sep

tem

ber 2

013,

St P

eter

sbur

g, R

ussi

a

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Wor

ksho

p fo

r re

pres

enta

tives

of

the

NS

B,

Min

iste

ry o

f Civ

il E

ngin

eerin

g an

d un

iver

sitie

s

Wes

tern

Bal

kans

and

Tur

key

17

Par

ticip

ants

trai

ned

on q

ualit

y in

frast

ruct

ure

in th

e fie

ld o

f co

nstru

ctio

n w

ith th

e go

al to

han

dle

Eur

ocod

es a

nd n

atio

nal

anne

xes,

to u

nder

stan

d th

e re

leva

nce

of th

e an

nexe

s, a

nd to

de

velo

p su

ch a

nnex

es b

y th

eir o

wn

doin

g in

the

futu

re

2 0

1 4

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

99

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

2

DE

VT

Form

ated

DIN

.doc

x

2 0

1 3

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se.

In

tern

atio

nal S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Wor

ksho

p on

„L

abel

ling

Pro

gram

s fo

r E

nerg

y E

ffici

ency

in

Lat

in A

mer

ica

and

the

Car

ibbe

an:

Exp

erie

nces

and

Be

st P

ract

ices

“

CO

PA

NT

mem

ber s

tate

s A

bout

100

Par

ticip

ants

trai

ned

on la

belli

ng p

rogr

ams

base

d on

inte

rnat

iona

l st

anda

rds

and

inte

rnat

iona

lly re

liabl

e m

easu

rem

ent a

nd te

stin

g m

etho

ds a

nd in

whi

ch w

ay th

ese

coul

d be

dev

elop

ed jo

intly

by

the

natio

nal C

OPA

NT

mem

bers

Trai

ning

for

repr

esen

tativ

es o

f M

ongo

lian

Age

ncy

for

Sta

ndar

disa

tion

and

Met

rolo

gy

(MA

SM

) and

of

the

Mon

golia

n N

atio

nal M

inin

g As

soci

atio

n

Mon

golia

45

P

artic

ipan

ts tr

aine

d on

sta

ndar

diza

tion

in th

e m

inin

g se

ctor

Trai

ning

for

repr

esen

tativ

es o

f In

stitu

te fo

r S

tand

ardi

satio

n of

S

erbi

a (IS

S) a

nd

min

istri

es

Ser

bia

20

Par

ticip

ants

trai

ned

on s

tand

ardi

zatio

n an

d st

anda

rds

for t

he

cons

truct

ion

sect

or (C

PR

and

Eur

ocod

es)

Con

sulta

tion

on D

igita

l Rig

hts

Man

agem

ent i

n th

e fra

mew

ork

of

stan

dard

s an

d st

anda

rdiz

atio

n M

arke

ting

stra

tegy

for t

he IS

S T

rain

ing

Cen

ter

100

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

3

DE

VT

Form

ated

DIN

.doc

x

2 0

1 4

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se.

In

tern

atio

nal S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Sec

ond

regi

onal

w

orks

hop

on

stak

ehol

der

enga

gem

ent

Lom

bok,

In

done

sia

14 c

ount

ries

in E

ast,

Sou

th E

ast a

nd S

outh

As

ia

28

Par

ticip

ants

trai

ned

on in

crea

sing

sta

keho

lder

eng

agem

ent i

n st

anda

rdiz

atio

n w

ork

Reg

iona

l w

orks

hop

on

stak

ehol

der

enga

gem

ent

coun

tries

in S

outh

Am

eric

a, C

enta

l Am

eric

a an

d th

e C

arib

bean

D

ec 2

013

Par

ticip

ants

trai

ned

on in

crea

sing

sta

keho

lder

eng

agem

ent i

n st

anda

rdiz

atio

n w

ork

101

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

4

DE

VT

Form

ated

DIN

.doc

x

2 0

1 4

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

2 0

1 3

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

10th

ED

F –

Car

ibbe

an

Reg

iona

l In

dica

tive

Pro

gram

me

–EP

A

Pro

gram

me

– TB

T C

ompo

nent

“S

uppo

rt to

the

Car

ibbe

an F

orum

of

the

AC

P S

tate

s in

the

impl

emen

tatio

n of

th

e co

mm

itmen

ts

unde

rtake

n un

der

the

Eco

nom

ic

Par

tner

ship

A

gree

men

t”

Mem

ber c

ount

ries

of C

RO

SQ a

nd

DIG

ENO

R

20

Sup

port

to m

embe

rs o

f CR

OS

Q a

nd D

IGE

NO

R in

the

deve

lopm

ent

of a

ctiv

ities

rela

ted

to s

tand

ardi

zatio

n

102

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

5

DE

VT

Form

ated

DIN

.doc

x

2 0

1 4

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

Ble

nded

Lea

rnin

g C

ours

e on

Qua

lity

Infra

stru

ctur

e fo

r S

usat

aina

ble

Dev

elop

men

t

Afri

can

coun

tries

20

(tbc

)

Par

ticip

ants

trai

ned

on fu

ndam

enta

ls o

f sta

ndar

diza

tion,

eco

nom

ic

impa

ct o

f sta

ndar

diza

tion,

sta

ndar

ds a

nd te

chni

cal r

egul

atio

n,

conf

orm

ity a

sses

smen

t, st

anda

rds

and

natio

nal i

nfra

stru

ctur

e an

d ec

onom

ic p

artn

ersh

ip a

gree

men

ts

103

AN

NE

X 2

to

DE

VC

O 0

5/20

13

DE

VT

/ For

mat

ed IR

AM

Bila

tera

l TA

tem

plat

e_20

13 1

.doc

Rep

ort

ing

to

DE

VC

O o

n b

ilate

ral t

ech

nic

al a

ssis

tan

ce b

y IR

AM

(A

RG

EN

TIN

A)

DE

VC

O m

eetin

g, 1

6-17

Sep

tem

ber 2

013,

St P

eter

sbur

g, R

ussi

a

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Sem

inar

“IS

O 2

2000

. Foo

d Sa

fety

M

anag

emen

t Sy

stem

s”

Ecu

ador

50

Obj

etiv

es: I

ncre

se th

e kn

owle

dge

of p

rofe

ssio

nals

wor

king

in th

e fo

od s

ecto

r in

Ecu

ador

, abo

ut th

e be

nefit

s of

impl

emen

ting

a fo

od s

afet

y m

anag

emen

t sys

tem

acc

ordi

ng to

ISO

220

00.

Em

phas

is w

as p

lace

d on

the

requ

irem

ent o

f the

sta

ndar

d an

d th

e be

nefit

s of

impl

emen

tatio

n.

Com

men

ts:

1.

In

gen

eral

, it w

as e

vide

nced

a v

ery

good

leve

l of

prev

ious

kno

wle

dge

of th

e pa

rtici

pant

s.

2.

The

parti

cipa

tion

was

ver

y go

od, s

how

ing

spec

ific

and

targ

eted

que

stio

ns o

n th

eir e

xper

ienc

es.

3.

It w

as w

orke

d in

the

harm

oniz

atio

n of

sta

ndar

d cr

iteria

’s.

4.

The

expe

rienc

es p

rese

nted

(cer

tifie

d or

gani

zatio

ns,

and

prof

essi

onal

s in

the

food

sec

tor)

, sho

wed

a v

ery

good

und

erst

andi

ng o

f sta

ndar

d re

quire

men

ts.

105

AN

NE

X 2

to

DE

VC

O 0

5/20

13

DE

VT

/ For

mat

ed J

ISC

_Bila

tera

l TA

tem

plat

e_20

13.d

oc

Rep

ort

ing

to

DE

VC

O o

n b

ilate

ral t

ech

nic

al a

ssis

tan

ce b

y JI

SC

(JA

PA

N)

DE

VC

O m

eetin

g, 1

6-17

Sep

tem

ber 2

013,

St P

eter

sbur

g, R

ussi

a

2 0

1 3

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

N

OTE

: The

re a

re s

ome

proj

ects

(e.g

. wel

ding

) reg

ardi

ng th

e te

chni

cal a

ssis

tanc

e pr

ovid

ed b

y Ja

pane

se N

atio

nal M

irror

C

omm

ittee

s di

rect

ly to

the

mem

ber o

f TC

/SC

s fro

m d

evel

opin

g co

untri

es, b

ut d

ue to

the

num

ber o

f act

iviti

es, w

e ha

ve n

ot c

olle

cted

th

e da

ta.

2 0

1 4

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

N

OTE

: Con

tinuo

us te

chni

cal a

ssis

tanc

e pr

ojec

ts p

rovi

ded

by

Japa

nese

Nat

iona

l Mirr

or C

omm

ittee

sto

deve

lopi

ng c

ount

ries.

107

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

2

DE

VT

Form

ated

JIS

C_B

ilate

ral T

A te

mpl

ate_

2013

.doc

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Pro

mot

ion

and

Aw

aren

ess

rais

ing

for

stan

dard

izat

ion

(J

apan

-Asi

an

Join

t Pro

ject

s)

Chi

na

Indi

a In

done

sia

Mal

aysi

a S

inga

pore

Th

aila

nd

Vie

tnam

N

A - S

uppo

rting

dev

elop

ing

coun

tries

to a

dopt

IS in

to n

atio

nal

stan

dard

s - T

o or

gani

ze tr

aini

ng fo

r the

trai

nees

to le

arn

abou

t the

in

tern

atio

nal s

tand

ardi

zatio

n fro

m n

atio

nal s

tand

ards

bod

ies

and

priv

ate

sect

ors

of d

evel

opin

g co

untri

es

- Im

plem

entin

g th

e co

llabo

ratio

n pr

ojec

ts, i

.e. s

uppo

rting

to p

rom

ote

the

inte

rnat

iona

l sta

ndar

ds in

thei

r cou

ntrie

s, in

the

follo

win

g se

ctor

s on

bila

tera

l bas

is:

- Sol

ar P

V m

odul

e:

Tha

iland

, Sin

gapo

re, M

alay

sia,

Indi

a, C

hina

etc

. -

Hom

e ap

plia

nces

, air

cond

ition

er a

nd re

frige

rato

r:

Sin

gapo

re, M

alay

sia,

Tha

iland

, Ind

ones

ia, V

ietn

am e

tc.

- Gre

en a

rchi

tect

ural

mat

eria

l:

Thai

land

, Ind

ones

ia, V

ietn

am e

tc.

- Arti

ficia

l Joi

nt:

Chi

na, S

inga

pore

, Vie

tnam

, etc

. - B

io D

ME

fuel

: C

hina

,Indo

nesi

a et

c.

- Ultr

asm

all s

atel

lite:

M

alay

sia

etc.

JIC

A T

rain

ing

Cou

rse

A

SE

AN

cou

ntrie

s:

In

done

sia

Mya

nmar

V

ietn

am

6 To

org

aniz

e tra

inin

g on

Sta

ndar

diza

tion

Dev

elop

men

t for

the

train

ees

from

nat

iona

l sta

ndar

ds b

odie

s an

d pr

ivat

e se

ctor

s of

de

velo

ping

cou

ntiri

es.

108

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

3

DE

VT

Form

ated

JIS

C_B

ilate

ral T

A te

mpl

ate_

2013

.doc

2 0

1 4

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

P

rom

otio

n an

d A

war

enes

s ra

isin

g fo

r st

anda

rdiz

atio

n

(Jap

an-A

sian

Jo

int P

roje

cts)

AS

EA

N c

ount

ries

an

d ot

her A

sian

cou

ntrie

s

N

A - S

uppo

rting

dev

elop

ing

coun

tries

to a

dopt

IS in

to n

atio

nal

stan

dard

s - T

o or

gani

ze tr

aini

ng fo

r the

trai

nees

to le

arn

abou

t the

in

tern

atio

nal s

tand

ardi

zatio

n fro

m n

atio

nal s

tand

ards

bod

ies

and

priv

ate

sect

ors

of d

evel

opin

g co

untri

es

- Im

plem

entin

g th

e co

llabo

ratio

n pr

ojec

ts, i

.e. s

uppo

rting

to p

rom

ote

the

inte

rnat

iona

l sta

ndar

ds in

thei

r cou

ntrie

s, s

ecto

rs: T

BC

* S

ome

of th

e co

oper

atio

n se

ctor

s m

ay b

e ch

ange

d de

pend

ing

on

circ

umst

ance

s.

JIC

A T

rain

ing

Cou

rse

A

SE

AN

cou

ntrie

s:

10

- To

orga

nize

trai

ning

on

Sta

ndar

diza

tion

Dev

elop

men

t for

the

train

ees

from

nat

iona

l sta

ndar

ds b

odie

s an

d pr

ivat

e se

ctor

s of

de

velo

ping

cou

ntiri

es.

109

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

4

DE

VT

Form

ated

JIS

C_B

ilate

ral T

A te

mpl

ate_

2013

.doc

2 0

1 3

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se.

In

tern

atio

nal S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

N

OTE

: Sam

e ac

tivite

s as

out

put 2

.

2 0

1 4

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se.

In

tern

atio

nal S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

N

OTE

: Sam

e ac

tivite

s as

out

put 2

.

110

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

5

DE

VT

Form

ated

JIS

C_B

ilate

ral T

A te

mpl

ate_

2013

.doc

2 0

1 3

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

N

OTE

: Sam

e ac

tivite

s as

out

put 2

.

2 0

1 4

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

N

OTE

: Sam

e ac

tivite

s as

out

put 2

.

111

AN

NE

X 2

to

DE

VC

O 0

5/20

13

DE

VT

/ For

mat

ed K

ATS

_Bila

tera

l_TA

_KA

TS_K

orea

(Rep

_of

).doc

Rep

ort

ing

to

DE

VC

O o

n b

ilate

ral t

ech

nic

al a

ssis

tan

ce b

y K

AT

S (

RE

PU

BL

IC O

F K

OR

EA

)

DE

VC

O m

eetin

g, 1

6-17

Sep

tem

ber 2

013,

St P

eter

sbur

g, R

ussi

a K

orea

n A

genc

y fo

r Tec

hnol

ogy

and

Sta

ndar

ds(K

ATS

), N

atio

nal S

tand

ards

Bod

y of

the

Rep

ubl

ic o

f Kor

ea,

has

bee

n im

plem

entin

g th

e In

tern

atio

nal

Sta

ndar

ds I

nfra

stru

ctur

e C

oope

ratio

n P

rogr

am(IS

CP

) sin

ce 2

010

in c

oope

atio

n w

ith t

he K

orea

n S

tand

ards

Ass

ocia

tion(

KS

A),

desi

gne

d to

fac

ilita

te

coop

erat

ion

with

the

Asi

an, A

frica

n, M

iddl

e E

aste

rn a

nd

Latin

Am

eric

an re

gion

s an

d en

han

ce t

heir

nati

onal

sta

ndar

ds c

ompe

tenc

e by

sha

ring

our

expe

rienc

e an

d kn

owle

dge,

and

als

o by

exp

lorin

g co

oper

ativ

e po

tent

ials

. The

ISC

P o

ffers

com

preh

ensi

ve p

rogr

ams

from

in-d

epth

con

sulta

tion(

NS

CA

F),

train

ing

wor

ksho

ps fo

r our

par

tner

s ba

sed

on K

orea

's e

xper

ienc

es

in t

he fi

elds

of s

tand

ardi

zatio

n, c

onf

orm

ity a

sses

smen

t an

d m

etro

logy

with

the

ex

pect

atio

n th

at a

ll ou

r par

tner

cou

ntrie

s w

ould

be

bene

fited

equ

ally

and

reci

proc

ally

. A

ccor

ding

to th

e IS

O A

ctio

n P

lan

for D

evel

opin

g C

ount

ries,

our

act

iviti

es w

hich

wer

e ca

rrie

d ou

t suc

cess

fully

from

late

201

2 to

ear

ly 2

013

and

to b

e do

ne

late

r are

as

follo

ws,

whi

ch a

re re

late

d to

out

put 2

, 4, 5

and

6. P

leas

e no

te th

at s

ome

of th

e ac

tiviti

es a

re in

con

sulta

tion

with

par

tner

cou

ntrie

s. M

oreo

ver,

it is

a b

it ha

rd to

des

crib

e co

oper

ativ

e pl

ans

in th

is d

ocum

ent a

s fu

rther

dis

cuss

ion

with

par

ter c

ount

ries

is re

quire

d.

2 0

1 2

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

ISC

P

Coo

pera

tion

Pro

gram

fo

r S

tand

ardi

zatio

n,

Con

form

ity A

sses

smen

t, Le

gal M

etro

logy

and

Qua

lity

(Sep

tem

ber,

2012

)

6 co

untri

es

(Arg

entin

a, B

oliv

ia, B

razi

l, C

hile

, Col

ombi

a, P

eru)

12

KA

TS in

vite

d ex

perts

from

NS

Bs

in L

atin

Am

eric

a to

sha

re

expe

rienc

e an

d kn

ow-h

ow a

imed

at e

nhan

cing

sta

ndar

ds

capa

city

whi

le e

ncou

ragi

ng c

oope

ratio

n am

ong

parti

cipa

nts

at re

gion

al le

vel.

113

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

2

DE

VT

Form

ated

KA

TS_B

ilate

ral_

TA_K

ATS

_Kor

ea(R

ep _

of).d

oc

2 0

1 2

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

ISC

P C

oope

ratio

n P

rogr

am w

ith E

cua

dor

: Nat

ion

al

Qua

lity

Sys

tem

Dev

elop

men

t (O

ctob

er, 2

012)

E

cuad

or

15

KA

TS, i

n co

opea

tion

with

KO

ICA

, inv

ited

expe

rts fr

om

Ecu

ador

to s

hare

exp

erie

nce

and

know

-how

aim

ed a

t en

hanc

ing

stan

dard

s ca

paci

ty.

Cas

e S

tudi

es

on th

e

Kor

ean

Exp

erie

nce

s in

S

treng

then

ing

Nat

iona

l Sta

ndar

ds In

frast

ruct

ure

All

Dev

elop

ing

Cou

ntire

s -

KA

TS,

in c

oope

ratio

n w

ith

KS

A (K

orea

n S

tand

ards

A

ssoc

iatio

n) ,

publ

ishe

d th

e fo

llow

ing

mat

eria

ls:

a)

Est

ablis

hmen

t of

Con

for

mity

As

sess

men

t B

ody

: M

etho

dolo

gy a

nd C

ase

Stu

dies

in K

orea

b)

Hum

an R

esou

rce

Dev

elop

men

t fo

r Sta

ndar

diza

tion

: M

etho

dolo

gy a

nd C

ase

Stu

dies

in K

orea

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to

be

train

ed

Exp

ecte

d re

sults

ISC

P C

oope

ratio

n P

rogr

am w

ith In

done

sia

: In

tern

atio

nal T

extil

e Q

ualit

y S

tand

ards

and

Tex

tile

Test

ing

Qua

lity

Ass

uran

ce (J

une,

201

3)

Indo

nesi

a

12

KA

TS, i

n co

oper

atin

with

KO

ICA

and

FIT

I, in

vite

d ex

perts

fro

m In

done

sia

to s

hare

and

kno

w-h

ow a

imed

at e

nhan

cing

st

anda

rds

and

test

ing

capa

citie

s in

the

field

of t

extil

e.

114

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

3

DE

VT

Form

ated

KA

TS_B

ilate

ral_

TA_K

ATS

_Kor

ea(R

ep _

of).d

oc

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to

be

train

ed

Exp

ecte

d re

sults

ISC

P C

oope

ratio

n P

rogr

am w

ith P

laes

tine

: S

tand

ardi

zatio

n an

d C

onfo

rmity

Ass

essm

ent S

yste

m

Dev

elop

men

t (Ju

ne, 2

013)

Pa

lest

ine

15

KA

TS, i

n co

oper

atin

with

KO

ICA

, inv

ited

expe

rts fr

om

Ple

stin

e to

sha

re a

nd k

now

-how

aim

ed a

t enh

anci

ng

stan

dard

s an

d co

nfor

mity

ass

essm

ent c

apac

ities

.

ISC

P C

oope

ratio

n P

rogr

am w

ith E

cuad

or :

Nat

iona

l Q

ualit

y S

yste

m D

evel

opm

ent (

Nov

embe

r, 20

13)

Ecu

ador

TB

D

Follo

wed

by

the

feed

back

on

the

first

pro

gram

with

Ecu

ador

of

last

yea

r, K

ATS

, in

coop

erat

ion

with

KO

ICA

, will

invi

te

expe

rts fr

om E

cuad

or o

nce

agai

n to

sha

re a

nd e

xper

tise

aim

ing

at s

tand

ards

cap

acity

.

2 0

1 2

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of p

erso

ns tr

aine

d R

esul

ts

ISC

P J

oin

t In

-dep

th C

oo

per

atio

n P

roej

ct:

Con

sulta

tion

on H

ow to

Est

ablis

h P

rodu

ct

Cer

tific

atio

n S

chem

e in

Ele

ctric

al a

nd E

lect

roni

cs

Per

u R

elev

ant o

rgan

izat

ions

and

st

akeh

olde

rs in

Per

u, in

clud

ing

IND

ECO

PI

Follo

wed

by

the

Mat

er P

lan

join

tly d

evel

oped

by

Kor

ea a

nd

Per

u in

201

1, K

ATS

dis

patc

hed

an e

xper

t to

IND

EC

OP

I for

lo

ng-te

rm p

erio

d in

ord

er to

pro

vide

con

sulta

tion

for

esta

blis

hing

pro

duct

cer

tific

atio

n sc

hem

e, w

hich

wou

ld b

e be

nefic

ial a

nd h

elpf

ul fo

r Per

u to

dev

elop

thei

r ow

n sc

hem

e.

115

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

4

DE

VT

Form

ated

KA

TS_B

ilate

ral_

TA_K

ATS

_Kor

ea(R

ep _

of).d

oc

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of p

erso

ns to

be

train

ed

Exp

ecte

d re

sults

ISC

P J

oin

t P

roje

ct :

Nat

iona

l Sta

ndar

ds C

apab

ility

Ass

essm

ent

Fram

ewor

k(N

SC

AF*

) B

oliv

ia

Sen

ior a

nd m

iddl

e m

anag

emen

t per

sonn

el o

f N

SB

of B

oliv

ia, I

BN

OR

CA

, and

IB

ME

TRO

Bas

ed o

n th

e in

-dep

th d

iscu

ssio

n an

d jo

int a

naly

sis

resu

lts

amon

g ex

perts

of K

orea

and

Bol

ivia

in L

a P

az, N

SC

AF

repo

rt in

clud

ing

reco

mm

enda

tion

on h

ow to

stre

ngth

en th

eir

stan

dard

s in

frast

ruct

ure

was

dev

elop

ed, w

hich

is e

xpec

ted

to b

e a

good

refe

renc

e to

exp

lore

prio

ritie

s to

coo

prea

te

forw

ard.

ISC

P J

oin

t P

roje

ct :

Nat

oina

l Sta

ndar

ds C

apab

ility

Ass

essm

ent

Fram

ewor

k (N

SC

AF*

) P

eru

Sen

ior a

nd m

iddl

e m

anag

emen

t per

sonn

el o

f N

SB

of P

eru,

IND

ECO

PI

Bas

ed o

n th

e in

-dep

th d

iscu

ssio

n an

d jo

int a

naly

sis

resu

lts

amon

g ex

perts

of K

orea

and

Per

u in

Lim

a, N

SC

AF

repo

rt in

clud

ing

reco

mm

enda

tion

on h

ow to

stre

ngth

en th

eir

stan

dard

s in

frast

ruct

ure

was

dev

elop

ed, w

hich

is e

xpec

ted

to b

e a

good

refe

renc

e to

exp

lore

act

iviti

es to

coo

prea

te

forw

ard.

ISC

P J

oin

t In

-dep

th C

oo

per

atio

n P

roej

ct:

Con

sulta

tion

on H

ow to

Est

ablis

h P

rodu

ct

Cer

tific

atio

n S

chem

e in

Ele

ctric

al a

nd E

lect

roni

cs

Per

u R

elev

ant o

rgan

izat

ions

and

st

akeh

olde

rs in

Per

u, in

clud

ing

IND

ECO

PI

As

an o

n-go

ing

proj

ect,

KA

TS d

ispa

tche

d an

exp

ert t

o IN

DEC

OP

I for

long

-term

per

iod

in o

rder

to p

rovi

de

cons

ulta

tion

for e

stab

lishi

ng p

rodu

ct c

ertif

icat

ion

sche

me,

w

hich

wou

ld b

e be

nefic

ial a

nd h

elpf

ul fo

r Per

u to

dev

elop

th

eir o

wn

sche

me.

ISC

P J

oin

t In

-dep

th C

oo

per

atio

n P

roje

ct:

How

to E

stab

lish

Nat

iona

l Met

rolo

gy S

yste

m a

nd

v-M

ark

Cer

tific

atio

n S

yste

m

Vie

tnam

R

elev

ant o

rgan

izat

ions

and

st

akeh

olde

rs in

Vie

tnam

, in

clud

ing

STA

ME

Q

As

a fo

lllow

-up

activ

ity o

f NS

CA

F in

201

2, K

ATS

and

S

TAM

EQ

agr

eed

to c

oope

rate

in th

e fie

ld o

f met

rolo

gy

expe

ctin

gi th

at s

treng

then

ing

rela

ted

infra

stru

cutre

and

ca

paci

ties

of S

TAM

EQ

, the

reby

lead

ing

to s

treng

then

co

mpe

titiv

enes

s of

Vie

tnam

ese

indu

stry

and

boo

st n

atio

nal

econ

omic

dev

elop

men

t.

ISC

P J

oin

t In

-dep

th C

oo

per

atio

n P

roej

ct:

How

to S

treng

hten

Con

form

ity A

sses

smen

t ad

Test

ing

Cap

aciti

es in

the

field

of C

onst

ruct

ion

M

ongo

lia

MA

SM

, Con

stru

ctio

n D

evel

opm

ent C

ente

r of

Mon

golia

(CD

C) a

nd o

ther

re

late

d or

gani

zatio

ns

Follo

wed

by

the

visi

ts in

201

2, K

ATS

and

MA

SM

agr

eed

to

deve

lop

and

carr

y ou

t in-

dept

h pr

ojec

t aim

ed a

t st

reng

then

ing

coop

erat

ive

rela

tions

hip

and

test

ing

cpac

ities

of

Mon

golia

.

116

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

5

DE

VT

Form

ated

KA

TS_B

ilate

ral_

TA_K

ATS

_Kor

ea(R

ep _

of).d

oc

2 0

1 2

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

ISC

P C

oope

ratio

n w

ith A

RS

O in

the

field

s of

S

tand

ardi

zatio

n, C

onfo

rmity

Ass

essm

ent(i

nclu

ding

Te

stin

g C

apac

ity) a

nd M

etro

logy

- 2 re

gion

al o

rgan

izat

ions

(A

RS

O, E

CO

WA

S)

- 5 A

RS

O m

embe

rs

(Nig

eria

, Gha

na, N

amib

ia,

Tanz

ania

, Mal

awi)

12

Acc

ordi

ng to

the

Act

ion

Pla

n be

twee

n KA

TS a

nd A

RS

O,

KA

TS in

vite

d w

orki

ng-le

vel e

xper

ts fr

om A

RS

O m

embe

rs to

sh

are

expe

rinec

es a

nd e

xper

tise,

ther

eby

stre

ngth

en th

eir

capa

ctie

s an

d en

cour

age

coop

erat

ion

at re

gion

al le

vel.

In

parti

cula

r, A

RS

O S

ecre

tary

Gen

eral

and

a re

pres

enta

tive

from

EC

OW

AS w

ere

also

invi

ted

to d

iscu

ss h

ow to

co

oper

ate

furth

er w

hile

to p

rovi

de o

ppot

uniti

es to

be

fam

iliar

with

the

ISC

P p

rogr

am.

2 0

1 3

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to

be tr

aine

d E

xpec

ted

resu

lts

ISC

P C

oope

ratio

n w

ith G

SO in

the

field

s of

S

tand

ardi

zatio

n, C

onfo

rmity

Ass

essm

ent(i

nclu

ding

Te

stin

g C

apac

ity) a

nd M

etro

logy

(Apr

il, 2

013)

- 1 re

gion

al o

rgan

ziat

ion(

GSO

) - 6

GS

O m

embe

rs

(Sau

di A

rabi

a, Y

emen

, Qat

ar,

UA

E, K

uwai

t)

14

Acc

ordi

ng to

the

Act

ion

Pla

n be

twee

n KA

TS a

nd G

SO

, K

ATS

invi

ted

wor

king

-leve

l exp

erts

from

GS

O m

embe

rs to

sh

are

expe

rinec

es a

nd e

xper

tise,

ther

eby

stre

ngth

en th

eir

capa

ctie

s an

d en

cour

age

coop

erat

ion

at re

gion

al le

vel.

In

parti

cula

r, re

pres

enta

tives

from

GS

O w

ere

also

invi

ted

to

disc

uss

how

to c

oope

rate

furth

er w

hile

to p

rovi

de

oppo

tuni

ties

to b

e fa

mili

ar w

ith th

e IS

CP

pro

gram

. IS

CP

Coo

pera

tion

with

GSO

in th

e fie

ld o

f S

usta

inab

ility

(Apr

il, 2

013)

- 1 re

gion

al o

rgan

ziat

ion(

GSO

) - 6

GS

O m

embe

rs

(Bah

rain

, Kuw

ait,

Om

an,

Qat

ar, Y

emen

, UA

E)

17

117

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

6

DE

VT

Form

ated

KA

TS_B

ilate

ral_

TA_K

ATS

_Kor

ea(R

ep _

of).d

oc

2 0

1 3

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to

be tr

aine

d E

xpec

ted

resu

lts

ISC

P C

oope

ratio

n w

ith G

SO in

the

field

s of

S

tand

ardi

zatio

n, C

onfo

rmity

Ass

essm

ent(i

nclu

ding

Te

stin

g C

apac

ity) a

nd M

etro

logy

(Apr

il, 2

013)

- 1 re

gion

al o

rgan

ziat

ion(

GSO

) - 6

GS

O m

embe

rs

(Sau

di A

rabi

a, Y

emen

, Qat

ar,

UA

E, K

uwai

t)

14

Acc

ordi

ng to

the

Act

ion

Pla

n be

twee

n KA

TS a

nd G

SO

, K

ATS

invi

ted

wor

king

-leve

l exp

erts

from

GS

O m

embe

rs to

sh

are

expe

rinec

es a

nd e

xper

tise,

ther

eby

stre

ngth

en th

eir

capa

ctie

s an

d en

cour

age

coop

erat

ion

at re

gion

al le

vel.

In

parti

cula

r, re

pres

enta

tives

from

GS

O w

ere

also

invi

ted

to

disc

uss

how

to c

oope

rate

furth

er w

hile

to p

rovi

de

oppo

tuni

ties

to b

e fa

mili

ar w

ith th

e IS

CP

pro

gram

.

ISC

P C

oope

ratio

n w

ith G

SO in

the

field

of

Met

rolo

gy (S

epte

mbe

r, 20

13)

GS

O m

embe

rs

(TB

D)

TBD

Acc

ordi

ng to

the

Act

ion

Pla

n be

twee

n KA

TS a

nd G

SO

, K

ATS

invi

ted

wor

king

-leve

l exp

erts

from

GS

O m

embe

rs to

sh

are

expe

rinec

es a

nd e

xper

tise,

ther

eby

stre

ngth

en th

eir

capa

ctie

s an

d en

cour

age

coop

erat

ion

at re

gion

al le

vel.

ISC

P C

oope

ratio

n P

rogr

am w

ith A

RS

O :

Tech

nica

l Sem

inar

in th

e fie

ld o

f Con

form

ity

Ass

essm

ent (

TBD

, 201

3)

* S

peci

fic ti

tle/a

rea

is s

ubj

ect

to b

e ch

ange

d.

AR

SO

mem

ber s

tate

s (T

BD

) TB

D

Follo

wed

by

the

requ

est f

rom

AR

SO

, KA

TS w

ill or

gani

ze a

se

min

ar to

sha

re e

xper

tise

and

know

ledg

e in

the

field

of

conf

orm

ity a

sses

smen

t.

118

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

7

DE

VT

Form

ated

KA

TS_B

ilate

ral_

TA_K

ATS

_Kor

ea(R

ep _

of).d

oc

2 0

1 3

OU

TPU

T 6:

Int

rodu

ctio

n of

the

subj

ect o

f sta

ndar

diza

tion

as p

art o

f edu

catio

nal c

urric

ula

initi

ated

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to

be tr

aine

d E

xpec

ted

resu

lts

ISO

/KA

TS R

egio

nal W

orks

hop

on C

oope

ratio

n be

twee

n N

SBs

and

Aca

dem

ia fo

r the

Lat

in

Am

eric

an a

nd C

arrib

ean

Reg

ions

(Apr

il, 2

013)

18 c

ount

ries

(Ant

igua

and

Bar

buda

, A

rgen

tina,

Bab

ados

, Bol

ivia

, B

razi

l, C

hile

, Cos

ta R

ica,

C

uba,

Dom

inic

a R

ep.,

Ecu

ador

, Gua

tem

ala,

Guy

ana,

H

ondu

ras,

Jam

aica

, Per

u, S

t. Lu

cia,

Sur

inam

e, U

rugu

ay)

abou

t 40

KA

TS, i

n co

llabo

ratio

n w

ith IS

O, o

rgan

ized

a "K

orea

n D

ay"

to s

hare

exp

erie

nce

and

expe

rtise

on

stan

dard

izat

ion

educ

atio

n sy

stem

- fro

m p

rimar

y to

uni

vers

ity- w

ith

parti

cipa

ted

coun

tries

.

ISO

/KA

TS R

egio

nal W

orks

hop

on C

oope

ratio

n be

twee

n N

SBs

and

Aca

dem

ia fo

r the

Afri

can

Reg

ion

(Nov

embe

r, 20

13)

ISO

mem

bers

in

the

Afri

can

Reg

ion

TBD

KA

TS-A

RS

O J

oint

Ses

sion

on

Sta

ndar

diza

tion

Edu

catio

n (J

une,

201

3)

AR

SO

mem

bers

par

ticip

ated

in

the

AR

SO

GA

ab

out 7

0

KA

TS, i

n co

oper

atio

n w

ith A

RS

O, o

rgan

ized

a jo

int s

essi

on

on s

tand

ardi

zatio

n ed

ucat

ion

on th

e oc

casi

on o

f the

AR

SO

G

A to

intro

duce

nat

iona

l sta

ndar

diza

tion

educ

atio

n sy

stem

of

Kor

ea a

nd s

hare

our

exp

erie

nces

with

AR

SO

mem

bers

.

Dev

elop

men

t of S

tand

ardi

zatio

n E

duca

tion

Text

B

ooks

in th

e E

nglis

h V

ersi

on

All

ISO

mem

bers

-

Upo

n re

ques

ts fr

om m

any

ISO

mem

bers

, KA

TS a

nd K

SA

ar

e in

the

cour

se o

f dev

elop

ing

stan

dard

izat

ion

educ

atio

n te

xt b

ooks

- es

p. fo

r prim

ary

scho

ol a

nd u

nive

rsity

- in

the

Eng

lish

veris

on. I

t is

expe

cted

to b

e re

ady

for s

harin

g by

the

end

of O

ctob

er. U

pong

fina

lizat

ion,

it w

ill be

sha

red

with

all

ISO

mem

bers

and

KA

TS w

ill al

so re

ques

t IS

O C

S to

upl

oad

it in

the

repo

sito

ry m

enu

unde

r sta

ndar

diza

tion

eudc

atio

n ca

tego

ry o

f the

ISO

web

site

.

119

AN

NE

X 2

to

DE

VC

O 0

5/20

13

DE

VT

/ For

mat

ed L

ST

2 IS

O_B

ilate

ral-L

ST_

1.do

c

Rep

ort

ing

to

DE

VC

O o

n b

ilate

ral t

ech

nic

al a

ssis

tan

ce b

y L

ST

(L

ITH

UA

NIA

)

DE

VC

O m

eetin

g, 1

6-17

Sep

tem

ber 2

013,

St P

eter

sbur

g, R

ussi

a

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Twin

ning

pro

ject

G

E10

/EN

P-

PC

A/T

R/0

5 „S

treng

then

ing

of

the

met

rolo

gy a

nd

stan

dard

isat

ion

infra

stru

ctur

e ac

cord

ing

to th

e be

st p

ract

ice

in

the

EU

mem

ber

stat

es“ (

LST

as

juni

or p

artn

er)

Geo

rgia

~2

0 P

roje

ct a

ctiv

ities

und

er im

plem

enta

tion

121

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

2

DE

VT

Form

ated

LS

T 2

ISO

_Bila

tera

l-LS

T_1.

doc

2 0

1 4

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

Twin

ning

pro

ject

G

E10

/EN

P-

PC

A/T

R/0

5 „S

treng

then

ing

of

the

met

rolo

gy a

nd

stan

dard

isat

ion

infra

stru

ctur

e ac

cord

ing

to th

e be

st p

ract

ice

in

the

EU

mem

ber

stat

es“ (

LST

as

juni

or p

artn

er)

Geo

rgia

~1

5 Fi

nish

of i

mpl

emen

tatio

n of

Pro

ject

act

iviti

es

Dev

elop

men

t co

oper

atio

n pr

ojec

ts

(acc

ordi

ng to

the

EU

Dev

elop

ing

coop

erat

ion

polic

y)

Pro

spec

tive

coun

tries

: Arm

enia

, Aze

rbai

jan,

G

eorg

ia, M

oldo

va

~50

App

licat

ions

for t

he p

roje

cts

in th

e pl

anni

ng s

tage

122

AN

NE

X 2

to

DE

VC

O/0

5/20

13

DE

VT

/ For

mat

ed S

CC

inpu

t_Ju

ly 1

7 20

13.d

oc

Rep

ort

ing

to

DE

VC

O o

n b

ilate

ral t

ech

nic

al a

ssis

tan

ce b

y S

CC

(C

AN

AD

A)

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of

pers

ons

train

ed

Res

ults

SC

C-k

no

wle

dg

e tr

ansf

er w

ork

wit

h t

he

Mo

ng

olia

n A

gen

cy

for

Sta

nd

ard

izat

ion

&

Met

rolo

gy

(MA

SM

) M

AS

M s

taff

visi

t to

SC

C (M

arch

, 201

3)

Two

MA

SM

sta

ff m

embe

rs v

isite

d S

CC

in o

rder

to

cont

inue

SC

C’s

wor

k to

stre

ngth

en M

ongo

lia’s

st

anda

rdiz

atio

n in

frast

ruct

ure.

Mon

golia

2 S

CC

hos

ted

repr

esen

tativ

es fr

om M

AS

M fo

r tw

o-w

eek

inte

rnsh

ip

that

pro

vide

d de

taile

d in

form

atio

n ab

out t

he C

anad

ian

stan

dard

izat

ion

infra

stru

ctur

e, in

clud

ing

accr

edita

tion

and

stan

dard

s de

velo

pmen

t pro

cess

es, i

n fu

rther

ance

of M

AS

M’s

goa

l to

mov

e to

war

ds a

mor

e vo

lunt

ary

stan

dard

s sy

stem

, with

gre

ater

indu

stry

in

volv

emen

t, an

d th

e es

tabl

ishm

ent o

f a fo

rmal

acc

redi

tatio

n pr

ogra

m fo

r SD

Os.

SC

C s

taff

visi

t to

MA

SM

(May

, 201

3)

SC

C C

EO J

ohn

Wal

ter l

ed a

del

egat

ion

of S

CC

st

aff t

o M

ongo

lia to

mov

e fo

rwar

d on

nex

t pha

se o

f en

gage

men

t with

Mon

golia

.

Mon

golia

15

SC

C s

taff

cond

ucte

d a

gap

asse

ssm

ent o

f MA

SM

’s s

tand

ards

-de

velo

pmen

t pro

cess

, and

pro

vide

d a

serie

s of

reco

mm

enda

tions

fo

r fur

ther

impr

ovem

ent.

SC

C C

EO J

ohn

Wal

ter e

ngag

ed in

a s

erie

s of

hig

h-le

vel m

eetin

gs

with

Mon

golia

n of

fical

s.

SC

C s

taff

cond

ucte

d w

orks

hops

to h

elp

MA

SM

inco

rpor

ate

rele

vant

en

hanc

emen

ts in

Mon

golia

. Top

ics

incl

uded

the

Can

adia

n st

anda

rdiz

atio

n sy

stem

, dev

elop

men

t of a

sta

keho

lder

eng

agem

ent

stra

tegy

for M

AS

M, u

se o

f sta

ndar

diza

tion

to a

chie

ve n

atio

nal

obje

ctiv

es, C

anad

a’s

parti

cipa

tion

in in

tern

atio

nal s

tand

ardi

zatio

n,

and

inco

rpor

atin

g st

anda

rds

into

regu

latio

n.

123

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

2

DE

VT

Form

ated

SC

C in

put_

July

17

2013

.doc

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of

pers

ons

train

ed

Res

ults

SA

C s

taff

to

vis

it S

CC

, (S

ept-

Oct

ob

er, 2

013)

C

apac

ity

Bu

ildin

g /

Info

rmat

ion

Exc

han

ge

wit

h

Sta

nd

ard

izat

ion

Ad

min

istr

atio

n o

f C

hin

a (S

AC

)

Chi

na

2

Pro

vide

SA

C w

ith in

sigh

t on

Can

ada’

s st

anda

rdiz

atio

n ac

tiviti

es,

and

SC

C’s

inte

rnat

iona

l wor

k, in

clud

ing

stra

tegi

c pr

iorit

ies,

nat

iona

l st

anda

rds

deve

lopm

ent a

nd c

oord

inat

ion

of s

take

hold

ers,

sub

ject

ar

eas,

impl

emen

tatio

n of

nat

iona

l sta

ndar

ds, s

take

hold

er

enga

gem

ent i

n na

tiona

l and

inte

rnat

iona

l sta

ndar

diza

tion

wor

k,

mirr

or c

omm

ittee

s, a

nd S

CC

’s b

est p

ract

ices

for t

he a

bove

topi

cs.

2 0

1 4

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of

pers

ons

to b

e tra

ined

Exp

ecte

d re

sults

S

CC

kn

ow

led

ge-

tran

sfer

wo

rk w

ith

MA

SM

M

ongo

lia

TBD

S

CC

will

pro

vide

ong

oing

ass

ista

nce,

as

need

ed, t

o he

lp M

AS

M

revi

se M

ongo

lia’s

Law

on

Sta

ndar

diza

tion

and

Con

form

ity

Ass

essm

ent,

in o

rder

to m

ake

mor

e ef

fect

ive

use

of v

olun

tary

st

anda

rds

in re

gula

tion

and

to e

stab

lish

the

tech

nica

l req

uire

men

ts

to a

ccre

dit S

DO

s.

SC

C w

ill a

lso

acco

mm

odat

e a

visi

t by

MA

SM

sta

ff to

SC

C in

ord

er

to h

elp

MA

SM

con

tinue

to b

uild

the

capa

city

of i

ts s

taff.

S

CC

will

cov

er th

e in

frast

ruct

ure

cost

s as

soci

ated

with

acq

uirin

g th

e ne

cess

ary

ISO

tool

s ne

eded

to h

elp

MA

SM

to fa

cillit

ate

its s

ale

of

stan

dard

s an

d op

erat

e st

anda

rds

deve

lopm

ent “

mirr

or” c

omm

ittee

s vi

a a

cent

raliz

ed, s

ecur

e, e

lect

roni

c pl

atfo

rm.

124

Ann

ex 2

to D

EV

CO

05/

2013

P

age

3

DE

VT

Form

ated

SC

C in

put_

July

17

2013

.doc

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of

pers

ons

train

ed

Res

ults

Can

ada

– A

mer

icas

Tra

de

Rel

ated

Tec

hn

ical

A

ssis

tan

ce (

CA

TR

TA

) P

roje

ct:

Str

eng

then

ing

P

eru

’s N

atio

nal

Sta

nd

ard

s B

od

y te

chn

ical

ca

pac

ity

O

ctob

er, 2

012

– M

issi

on to

Per

u

a) T

rain

ing

sess

ion

on s

tand

ardi

zatio

n to

ols

to

enga

ge s

take

hold

ers

b)

Wor

ksho

p w

ith lo

cal s

take

hold

ers

to ra

ise

awar

enes

s on

the

impo

rtanc

e of

sta

ndar

diza

tion

Mar

ch, 2

013

- Mis

sion

to P

eru

W

orks

hop

on In

tern

atio

nal S

tand

ardi

zatio

n P

artic

ipat

ion,

with

em

phas

is o

n th

e ac

tiviti

es

conc

erni

ng th

e In

tern

atio

nal O

rgan

izat

ion

for

Sta

ndar

diza

tion

(ISO

) and

the

Inte

rnat

iona

l E

lect

rote

chni

cal C

omm

issi

on (I

EC

).

Per

u

25+

Oct

ober

, 201

2 –

Mis

sion

to P

eru

a)

Tra

inin

g se

ssio

n on

sta

ndar

diza

tion

tool

s to

eng

age

stak

ehol

ders

: The

trai

ning

was

inte

nded

to in

trodu

ce IN

DEC

OP

I st

anda

rds

staf

f and

its

stak

ehol

ders

to th

e to

ols

and

met

hods

that

S

CC

has

use

d to

eng

age

spec

ific

Can

adia

n st

akeh

olde

rs in

st

anda

rdiz

atio

n ac

tiviti

es.

b) W

orks

hop

with

loca

l sta

keho

lder

s to

rais

e aw

aren

ess

on th

e im

porta

nce

of s

tand

ardi

zatio

n: S

CC

hel

ped

orga

nize

and

pa

rtici

pate

d in

a w

orks

hop

for I

ND

EC

OP

I’s k

ey s

take

hold

ers

to

rais

e aw

aren

ess

of th

e st

rate

gic

valu

e of

sta

ndar

diza

tion

for P

eru’

s pr

oduc

tive

sect

or.

Dur

ing

this

ses

sion

, par

ticip

ants

had

the

oppo

rtuni

ty to

hea

r pre

sent

atio

ns fr

om re

pres

enta

tives

of I

SO

, SC

C,

IND

EC

OP

I, P

eru’

s Fe

dera

l gov

ernm

ent a

s w

ell a

s in

dust

ry a

nd

acad

emic

spe

aker

s. P

artic

ular

em

phas

is w

as g

iven

to th

e to

pic

of

how

alig

nmen

t of P

eru’

s st

anda

rdiz

atio

n sy

stem

with

inte

rnat

iona

l st

anda

rds

can

boos

t int

erna

tiona

l tra

de w

ith c

ount

ries

like

Can

ada.

Th

e ke

ynot

e sp

eake

r dur

ing

this

sem

inar

was

Rob

Ste

ele,

ISO

S

ecre

tary

-Gen

eral

. M

arch

, 201

3 - M

issi

on to

Per

u

The

obje

ctiv

e of

the

wor

ksho

p w

as to

bui

ld c

apac

ity o

n th

e in

tern

atio

nal s

tand

ardi

zatio

n de

velo

pmen

t pro

cess

and

the

tool

s av

aila

ble

to e

nsur

e a

coun

try’s

effe

ctiv

e pa

rtici

patio

n. T

he

wor

ksho

p w

as d

esig

ned

to tr

ain

Per

u’s

mem

bers

of s

tand

ardi

zatio

n Te

chni

cal C

omm

ittee

s, w

hich

incl

udes

IND

ECO

PI s

taff,

fede

ral

gove

rnm

ent d

epar

tmen

ts, a

s w

ell a

s in

dust

ry a

nd a

cade

mic

st

akeh

olde

rs.

C

anad

a –

Am

eric

as T

rad

e R

elat

ed T

ech

nic

al

Ass

ista

nce

(C

AT

RT

A)

Pro

ject

: S

tren

gth

enin

g

Co

lom

bia

’s N

atio

nal

Sta

nd

ard

s B

od

y te

chn

ical

C

olom

bia

25+

Mar

ch, 2

013

- Mis

sion

to C

olom

bia

a)

Tra

inin

g se

ssio

n fo

r IC

ON

TEC

’s p

erso

nnel

on

stan

dard

izat

ion

tool

s to

eng

age

stak

ehol

ders

: wor

ksho

p/tra

inin

g to

intro

duce

125

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

4

DE

VT

Form

ated

SC

C in

put_

July

17

2013

.doc

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of

pers

ons

train

ed

Res

ults

cap

acit

y

Mar

ch, 2

013

- Mis

sion

to C

olom

bia

a)

Tra

inin

g se

ssio

n fo

r IC

ON

TEC

’s p

erso

nnel

on

stan

dard

izat

ion

tool

s to

eng

age

stak

ehol

ders

b)

Wor

ksho

p w

ith lo

cal s

take

hold

ers

to ra

ise

awar

enes

s on

the

impo

rtanc

e of

sta

ndar

diza

tion

ICO

NTE

C s

tand

ards

sta

ff to

the

tool

s an

d m

etho

ds th

at S

CC

has

us

ed to

eng

age

spec

ific

Can

adia

n st

akeh

olde

rs in

sta

ndar

diza

tion

activ

ities

. b)

Wor

ksho

p w

ith lo

cal s

take

hold

ers

to ra

ise

awar

enes

s of

the

impo

rtanc

e of

sta

ndar

diza

tion:

SC

C h

elpe

d or

gani

ze a

nd

parti

cipa

ted

in a

wor

ksho

p fo

r IC

ON

TEC

key

sta

keho

lder

s to

rais

e aw

aren

ess

on th

e st

rate

gic

valu

e of

sta

ndar

diza

tion

for C

olom

bia’

s pr

oduc

tive

sect

or.

Dur

ing

this

ses

sion

, par

ticip

ants

had

the

oppo

rtuni

ty to

hea

r pre

sent

atio

ns fr

om re

pres

enta

tives

of S

CC

, IC

ON

TEC

, Col

ombi

a’s

Fede

ral g

over

nmen

t as

wel

l as

indu

stry

and

ac

adem

ic s

peak

ers.

Par

ticul

ar e

mph

asis

was

giv

en to

the

topi

c of

ho

w a

lignm

ent o

f Col

ombi

a’s

stan

dard

izat

ion

syst

em w

ith

inte

rnat

iona

l sta

ndar

ds c

an b

oost

inte

rnat

iona

l tra

de w

ith c

ount

ries

like

Can

ada

and

the

Uni

ted

Sta

tes.

SC

C p

rese

nted

Can

ada’

s st

anda

rdiz

atio

n pe

rspe

ctiv

e, p

riorit

y ar

eas

and

tool

s to

ach

ieve

co

llabo

ratio

n am

ong

stak

ehol

ders

.

2 0

1 4

- NA

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

ing

coun

tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of

pers

ons

to b

e tra

ined

Exp

ecte

d re

sults

126

Ann

ex 2

to D

EV

CO

05/

2013

P

age

5

DE

VT

Form

ated

SC

C in

put_

July

17

2013

.doc

2 0

1 3

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

co

untri

es

N°

of

pers

ons

train

ed

Res

ults

Can

ada

– A

mer

icas

Tra

de

Rel

ated

Tec

hn

ical

A

ssis

tan

ce (

CA

TR

TA

) P

roje

ct

Wor

ksho

p to

stre

ngth

en th

e te

chni

cal c

apac

ity o

f the

N

atio

nal N

otifi

catio

n A

utho

ritie

s an

d N

atio

nal E

nqui

ry

Poi

nts

in

Col

ombi

a, P

eru,

Hon

dura

s

and

the

CA

RIC

OM

regi

on a

nd a

wor

ksho

p co

host

ed b

y S

CC

, N

IST

(US)

and

Inm

etro

(Br

azil)

in t

he c

ity o

f R

io d

e Ja

neiro

, Bra

zil,

Oct

ober

-Nov

embe

r 201

2.

CA

TRTA

be

nefic

iary

co

untri

es:

Col

ombi

a,

Hon

dura

s, P

eru

and

the

coun

tries

of

the

CA

RIC

OM

35

CA

TRTA

cou

ntrie

s pa

rtici

patin

g in

this

wor

ksho

p ha

d th

e op

portu

nity

to in

crea

se th

eir p

artic

ipat

ion

and

stre

ngth

en th

eir

rela

tions

with

oth

er c

ount

ries

in th

e he

mis

pher

e, a

s it

incl

uded

re

pres

enta

tives

from

all

of th

e N

atio

nal N

otifi

catio

n A

utho

ritie

s an

d E

nqui

ry P

oint

s in

the

Am

eric

as a

nd th

e C

arib

bean

. Top

ics

cove

red

at th

e w

orks

hop

incl

uded

: tra

nspa

renc

y ob

ligat

ions

of t

he W

TO/T

BT

Agr

eem

ent;

notif

icat

ion

proc

edur

es; p

repa

ratio

n of

TBT

no

tific

atio

ns; b

est p

ract

ices

of N

atio

nal N

otifi

catio

n A

utho

ritie

s an

d E

nqui

ry P

oint

s.

Can

ada

– A

mer

icas

Tra

de

Rel

ated

Tec

hn

ical

A

ssis

tan

ce (

CA

TR

TA

) P

roje

ct

Wor

ksho

p to

stre

ngth

en th

e te

chni

cal c

apac

ity o

f the

na

tiona

l sta

ndar

ds b

odie

s of

the

Am

eric

as b

y in

crea

sing

thei

r par

ticip

atio

n in

inte

rnat

iona

l st

anda

rdiz

atio

n w

ork.

CA

TRTA

be

nefic

iary

co

untri

es:

Col

ombi

a,

Hon

dura

s, P

eru

and

the

coun

tries

of

the

CA

RIC

OM

34

SC

C o

rgan

ized

a o

ne-d

ay w

orks

hop

(Apr

il 25

, 201

3) d

urin

g th

e 20

13 a

nnua

l gen

eral

mee

ting

of th

e P

an-A

mer

ican

Sta

ndar

ds

Com

mis

sion

(CO

PA

NT)

, in

Sai

nt L

ucia

. Th

e pu

rpos

e of

the

wor

ksho

p w

as to

add

ress

the

chal

leng

es fa

ced

by C

ATR

TA c

ount

ries

in fu

lly p

artic

ipat

ing

in in

tern

atio

nal a

nd

regi

onal

sta

ndar

ds w

ork

and/

or fu

lly m

akin

g us

e of

in

tern

atio

nal/r

egio

nal s

tand

ards

. Th

e w

orks

hop

incl

uded

bot

h C

ATR

TA c

ount

ries

and

CO

PA

NT

mem

bers

(the

re is

som

e ov

erla

p be

twee

n th

e tw

o gr

oups

).

2 0

1 4

NA

OU

TPU

T 5:

Reg

iona

l coo

pera

tion

stre

ngth

ened

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

127

AN

NE

X 2

to

DE

VC

O 0

5/20

13

DE

VT

/ For

mat

ed S

IS B

ilate

ral T

A te

mpl

ate_

2013

- S

IS.d

oc

Rep

ort

ing

to

DE

VC

O o

n b

ilate

ral t

ech

nic

al a

ssis

tan

ce b

y S

IS (

SW

ED

EN

)

DE

VC

O m

eetin

g, 1

6-17

Sep

tem

ber 2

013,

St P

eter

sbur

g, R

ussi

a S

IS d

epar

tmen

t for

inte

rnat

iona

l dev

elop

men

t coo

pera

tion

is ru

nnin

g a

two

year

pro

gram

me

nam

ed “T

rade

pro

mot

ion

thro

ugh

stan

dard

isat

ion”

in E

ast

Afri

ca (E

AC

regi

on) a

nd S

outh

& S

outh

east

Asi

a (S

ES

A re

gion

). Th

e pr

ogra

mm

e ai

ms

to e

nhan

ce c

apac

ity w

ithin

the

coun

tries

of t

hese

regi

ons

in IS

O

stan

dard

isat

ion.

Fur

ther

mor

e S

IS w

ill b

e ho

ldin

g a

wor

ksho

p in

Nam

ibia

by

the

end

of 2

013

on S

usta

inab

ility

and

sta

ndar

disa

tion

– th

is is

not

par

t of t

he

two

year

pro

gram

me

but a

n in

depe

nden

t pro

ject

con

sist

ing

of s

erie

s of

mee

tings

and

con

fere

nces

that

was

initi

ated

in 2

010

and

has

resu

lted

in a

w

orks

hop

in 2

012

and

one

in 2

013.

Ple

ase

find

mor

e in

form

atio

n be

low

.

2 0

1 3

OU

TPU

T 1:

Incr

ease

d pa

rtici

patio

n in

ISO

tech

nica

l wor

k

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Tr

aini

ngs

for N

SB

and

re

leva

nt s

take

hold

ers

on in

tern

atio

nal

stan

dard

isat

ion,

ISO

pr

oced

ures

and

rule

s et

c. u

sing

the

deve

lopm

ent o

f IS

O

1306

5/

SE

SA

pro

ject

Pak

ista

n, N

epal

, Sri

Lank

a, B

angl

ades

h, In

done

sia,

La

o, C

ambo

dia,

Vie

tnam

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

Enh

ance

d co

mpe

tenc

e am

ong

NS

Bs

in th

e S

ES

A re

gion

in le

adin

g, a

nd

exec

utio

n of

, sta

ndar

d se

tting

pro

cess

es in

a p

artic

ipat

ory

coop

erat

ion

with

the

priv

ate

and

publ

ic s

ecto

r on

a na

tiona

l and

an

inte

rnat

iona

l lev

el.

Enh

ance

d co

mpe

tenc

e am

ong

sele

cted

SE

SA

regi

on s

take

hold

ers

in o

rder

to

parti

cipa

te e

ffect

ivel

y in

nat

iona

l and

inte

rnat

iona

l sta

ndar

d se

tting

pro

cess

es

The

capa

city

bui

ldin

g pr

oces

s, u

sing

the

deve

lopm

ent o

f IS

O 1

3065

, con

sist

s of

se

vera

l tra

inin

gs o

n IS

O re

late

d w

ork,

as

wel

l as

open

s up

for o

ppor

tuni

ties

iden

tifie

d by

the

parti

cipa

nts

on b

road

enin

g th

eir i

nvol

vem

ent i

n st

anda

rdis

atio

n. T

he m

ain

serv

ices

pro

vide

d ar

e do

ne th

roug

h R

egio

nal p

re-s

emin

ars

and

Pre

-sem

inar

s in

pr

epar

atio

n fo

r the

ISO

-mee

tings

. Dur

ing

thes

e pr

e-se

min

ars

and

train

ings

the

parti

cipa

nts

are

train

ed in

the

spec

ific

stan

dard

and

the

ISO

dev

elop

men

t pro

cess

by

inte

rnat

iona

l exp

erts

. Inc

ludi

ng th

e fo

llow

ing

topi

cs: S

truct

ure

of IS

O d

rafts

, pr

oced

ure

of d

evel

opin

g th

e st

anda

rd, t

he c

ompo

sitio

n of

the

tech

nica

l com

mitt

ee

and

the

wor

king

gro

ups,

the

ISO

rule

s an

d re

gula

tions

and

the

role

of t

heir

NS

B a

nd

stak

ehol

ders

in th

e co

ntex

t of i

nter

natio

nal s

tand

ardi

satio

n, e

tc. T

his

to b

uild

cap

acity

am

ong

the

stak

ehol

ders

to ta

ke a

mor

e ac

tive

and

prom

inen

t par

t in

the

deve

lopm

ent o

f int

erna

tiona

l sta

ndar

ds.

Dur

ing

2013

two

Pre

-sem

inar

s ha

ve b

een

held

ahe

ad o

f IS

O m

eetin

gs.

129

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

2

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 3

OU

TPU

T 1:

Incr

ease

d pa

rtici

patio

n in

ISO

tech

nica

l wor

k

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Trai

ning

s fo

r NS

B a

nd

rele

vant

sta

keho

lder

s on

inte

rnat

iona

l st

anda

rdis

atio

n, IS

O

proc

edur

es a

nd ru

les

etc.

usi

ng th

e de

velo

pmen

t of I

SO

13

065/

E

AC

pro

ject

Ken

ya, R

wan

da, B

urun

di, U

gand

a, T

anza

nia

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

E

nhan

ced

com

pete

nce

amon

g N

SB

s in

the

EA

C re

gion

* in

lead

ing

and

exec

utio

n of

nat

iona

l and

inte

rnat

iona

l sta

ndar

d se

tting

pro

cess

es th

roug

h na

tiona

l pub

lic-p

rivat

e pa

rtner

ship

s.

E

nhan

ced

com

pete

nce

amon

g E

AC

regi

on s

take

hold

ers*

** fo

r effe

ctiv

e pa

rtici

patio

n in

nat

iona

l and

inte

rnat

iona

l sta

ndar

d se

tting

pro

cess

es

The

capa

city

bui

ldin

g pr

oces

s, u

sing

the

deve

lopm

ent o

f IS

O 1

3065

, con

sist

s of

se

vera

l tra

inin

gs o

n IS

O re

late

d w

ork,

as

wel

l as

open

s up

for o

ppor

tuni

ties

iden

tifie

d by

the

parti

cipa

nts

on b

road

enin

g th

eir i

nvol

vem

ent i

n st

anda

rdis

atio

n. T

he m

ain

serv

ices

pro

vide

d ar

e do

ne th

roug

h R

egio

nal p

re-s

emin

ars

and

Pre

-sem

inar

s in

pr

epar

atio

n fo

r the

ISO

-mee

tings

. Dur

ing

thes

e pr

e-se

min

ars

and

train

ings

the

parti

cipa

nts

are

train

ed in

the

spec

ific

stan

dard

and

the

ISO

dev

elop

men

t pro

cess

by

inte

rnat

iona

l exp

erts

. Inc

ludi

ng th

e fo

llow

ing

topi

cs: S

truct

ure

of IS

O d

rafts

, pr

oced

ure

of d

evel

opin

g th

e st

anda

rd, n

egot

iatio

n te

chni

cs, t

he c

ompo

sitio

n of

the

tech

nica

l com

mitt

ee a

nd th

e w

orki

ng g

roup

s, th

e IS

O ru

les

and

regu

latio

ns a

nd th

e ro

le o

f the

ir N

SB

and

sta

keho

lder

s in

the

cont

ext o

f int

erna

tiona

l sta

ndar

disa

tion,

etc

. Th

is to

bui

ld c

apac

ity a

mon

g th

e st

akeh

olde

rs to

take

a m

ore

activ

e an

d pr

omin

ent

part

in th

e de

velo

pmen

t of i

nter

natio

nal s

tand

ards

. D

urin

g 20

13 tw

o P

re-s

emin

ars

have

bee

n he

ld a

head

of I

SO

mee

tings

.

130

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

3

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 4

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

Tr

aini

ngs

for N

SB

and

re

leva

nt s

take

hold

ers

on in

tern

atio

nal

stan

dard

isat

ion,

ISO

pr

oced

ures

and

rule

s et

c. u

sing

the

deve

lopm

ent o

f IS

O

1306

5/

SE

SA

pro

ject

Pak

ista

n, N

epal

, Sri

Lank

a, B

angl

ades

h, In

done

sia,

La

o, C

ambo

dia,

Vie

tnam

60

-80

S

hort

term

out

com

es o

f the

pro

ject

(20

12-2

014)

E

nhan

ced

com

pete

nce

amon

g N

SB

s in

the

SE

SA

regi

on in

lead

ing,

and

ex

ecut

ion

of, s

tand

ard

setti

ng p

roce

sses

in a

par

ticip

ator

y co

oper

atio

n w

ith th

e pr

ivat

e an

d pu

blic

sec

tor o

n a

natio

nal a

nd a

n in

tern

atio

nal l

evel

.

E

nhan

ced

com

pete

nce

amon

g se

lect

ed S

ES

A re

gion

sta

keho

lder

s in

ord

er to

pa

rtici

pate

effe

ctiv

ely

in n

atio

nal a

nd in

tern

atio

nal s

tand

ard

setti

ng p

roce

sses

The

capa

city

bui

ldin

g pr

oces

s, u

sing

the

deve

lopm

ent o

f IS

O 1

3065

, con

sist

s of

se

vera

l tra

inin

gs o

n IS

O re

late

d w

ork,

as

wel

l as

open

s up

for o

ppor

tuni

ties

iden

tifie

d by

the

parti

cipa

nts

on b

road

enin

g th

eir i

nvol

vem

ent i

n st

anda

rdis

atio

n. T

he m

ain

serv

ices

pro

vide

d ar

e do

ne th

roug

h R

egio

nal p

re-s

emin

ars

and

Pre

-sem

inar

s in

pr

epar

atio

n fo

r the

ISO

-mee

tings

. Dur

ing

thes

e pr

e-se

min

ars

and

train

ings

the

parti

cipa

nts

are

train

ed in

the

spec

ific

stan

dard

and

the

ISO

dev

elop

men

t pro

cess

by

inte

rnat

iona

l exp

erts

. Inc

ludi

ng th

e fo

llow

ing

topi

cs: S

truct

ure

of IS

O d

rafts

, pr

oced

ure

of d

evel

opin

g th

e st

anda

rd, t

he c

ompo

sitio

n of

the

tech

nica

l com

mitt

ee

and

the

wor

king

gro

ups,

the

ISO

rule

s an

d re

gula

tions

and

the

role

of t

heir

NS

B a

nd

stak

ehol

ders

in th

e co

ntex

t of i

nter

natio

nal s

tand

ardi

satio

n, e

tc. T

his

to b

uild

cap

acity

am

ong

the

stak

ehol

ders

to ta

ke a

mor

e ac

tive

and

prom

inen

t par

t in

the

deve

lopm

ent o

f int

erna

tiona

l sta

ndar

ds.

131

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

4

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 4

OU

TPU

T 1:

In

crea

sed

parti

cipa

tion

in IS

O te

chni

cal w

ork

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

Trai

ning

s fo

r NS

B a

nd

rele

vant

sta

keho

lder

s on

inte

rnat

iona

l st

anda

rdis

atio

n, IS

O

proc

edur

es a

nd ru

les

etc.

usi

ng th

e de

velo

pmen

t of I

SO

13

065/

E

AC

pro

ject

Ken

ya, R

wan

da, B

urun

di, U

gand

a, T

anza

nia

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

E

nhan

ced

com

pete

nce

amon

g N

SB

s in

the

EA

C re

gion

in le

adin

g an

d ex

ecut

ion

of n

atio

nal a

nd in

tern

atio

nal s

tand

ard

setti

ng p

roce

sses

thro

ugh

natio

nal p

ublic

-priv

ate

partn

ersh

ips.

Enh

ance

d co

mpe

tenc

e am

ong

EA

C re

gion

sta

keho

lder

s fo

r effe

ctiv

e pa

rtici

patio

n in

nat

iona

l and

inte

rnat

iona

l sta

ndar

d se

tting

pro

cess

es

Th

e ca

paci

ty b

uild

ing

proc

ess,

usi

ng th

e de

velo

pmen

t of I

SO

130

65, c

onsi

sts

of

seve

ral t

rain

ings

on

ISO

rela

ted

wor

k, a

s w

ell a

s op

ens

up fo

r opp

ortu

nitie

s id

entif

ied

by th

e pa

rtici

pant

s on

bro

aden

ing

thei

r inv

olve

men

t in

stan

dard

isat

ion.

The

mai

n se

rvic

es p

rovi

ded

are

done

thro

ugh

Reg

iona

l pre

-sem

inar

s an

d P

re-s

emin

ars

in

prep

arat

ion

for t

he IS

O-m

eetin

gs. D

urin

g th

ese

pre-

sem

inar

s an

d tra

inin

gs th

e pa

rtici

pant

s ar

e tra

ined

in th

e sp

ecifi

c st

anda

rd a

nd th

e IS

O d

evel

opm

ent p

roce

ss b

y in

tern

atio

nal e

xper

ts. I

nclu

ding

the

follo

win

g to

pics

: Stru

ctur

e of

ISO

dra

fts,

proc

edur

e of

dev

elop

ing

the

stan

dard

, the

com

posi

tion

of th

e te

chni

cal c

omm

ittee

an

d th

e w

orki

ng g

roup

s, th

e IS

O ru

les

and

regu

latio

ns a

nd th

e ro

le o

f the

ir N

SB

and

st

akeh

olde

rs in

the

cont

ext o

f int

erna

tiona

l sta

ndar

disa

tion,

etc

. Thi

s to

bui

ld c

apac

ity

amon

g th

e st

akeh

olde

rs to

take

a m

ore

activ

e an

d pr

omin

ent p

art i

n th

e de

velo

pmen

t of i

nter

natio

nal s

tand

ards

.

132

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

5

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Tr

aini

ngs

for N

SB

and

re

leva

nt s

take

hold

ers

on in

tern

atio

nal

stan

dard

isat

ion,

st

akeh

olde

r in

volv

emen

t etc

./ S

ES

A p

roje

ct

Pak

ista

n, N

epal

, Sri

Lank

a, B

angl

ades

h, In

done

sia,

La

o, C

ambo

dia,

Vie

tnam

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

E

nhan

ced

com

pete

nce

amon

g N

SB

s in

the

SE

SA

regi

on in

lead

ing,

and

ex

ecut

ion

of, s

tand

ard

setti

ng p

roce

sses

in a

par

ticip

ator

y co

oper

atio

n w

ith th

e pr

ivat

e an

d pu

blic

sec

tor o

n a

natio

nal a

nd a

n in

tern

atio

nal l

evel

.

E

nhan

ced

com

pete

nce

amon

g se

lect

ed S

ES

A re

gion

sta

keho

lder

s in

ord

er to

pa

rtici

pate

effe

ctiv

ely

in n

atio

nal a

nd in

tern

atio

nal s

tand

ard

setti

ng p

roce

sses

S

treng

then

ed c

ompe

tenc

e am

ong

NS

Bs

in s

tand

ard

impl

emen

tatio

n to

be

able

to

use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

com

pani

es in

sta

ndar

d im

plem

enta

tion

to b

e ab

le to

use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

pro

gram

me

parti

cipa

nts

in s

tand

ard

impl

emen

tatio

n to

be

able

to u

se IS

O s

tand

ards

Cap

acity

bui

ldin

g w

ithin

thes

e tw

o ca

se s

tudi

es a

lso

incl

udes

trai

ning

on:

- I

SO

IT s

uppo

rt sy

stem

s, tr

aini

ng s

taff

and

mem

ber b

ody

user

adm

inis

trato

rs -

S

tand

ards

man

agem

ent,

train

ing

NS

B s

taff

and

othe

r sta

keho

lder

s

- Tec

hnic

al c

omm

ittee

wor

k an

d m

anag

emen

t, tra

inin

g N

SB

sta

ff an

d o

ther

st

akeh

olde

rs

- Sta

keho

lder

eng

agem

ent,

train

ing

NS

B s

taff

and

othe

r sta

keho

lder

s an

d su

ppor

t of

priv

ate

sect

or in

itiat

ives

on

stan

dard

isat

ion

S

take

hold

er E

ngag

emen

t tra

inin

gs

Two

regi

onal

trai

ning

s on

sta

keho

lder

eng

agem

ent i

n st

anda

rdis

atio

n to

ok p

lace

in

Sri

Lank

a an

d in

Vie

tnam

in A

pril-

May

201

3. T

he a

im o

f the

trai

ning

s is

to s

uppo

rt th

e co

untri

es to

bec

ome

mor

e ac

tivel

y in

volv

ed in

the

stan

dard

isat

ion

proc

ess

on

both

a n

atio

nal a

nd in

tern

atio

nal l

evel

by

rais

ing

the

awar

enes

s of

the

impo

rtanc

e of

a

broa

d an

d di

vers

e st

akeh

olde

r bas

e.

The

parti

cipa

nts

expr

esse

d ha

ving

rece

ived

goo

d kn

owle

dge

abou

t how

to w

ork

effe

ctiv

ely

in n

atio

nal m

irror

com

mitt

ees,

dev

elop

con

sens

us a

nd th

e ro

le o

f the

pr

ivat

e se

ctor

with

in s

tand

ardi

satio

n.

133

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

6

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Trai

ning

s fo

r NS

B a

nd

rele

vant

sta

keho

lder

s on

inte

rnat

iona

l st

anda

rdis

atio

n,

stak

ehol

der

invo

lvem

ent e

tc./

EA

C p

roje

ct

Ken

ya, R

wan

da, B

urun

di, U

gand

a, T

anza

nia

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

E

nhan

ced

com

pete

nce

amon

g N

SB

s in

the

EA

C re

gion

* in

lead

ing

and

exec

utio

n of

nat

iona

l and

inte

rnat

iona

l sta

ndar

d se

tting

pro

cess

es th

roug

h na

tiona

l pub

lic-p

rivat

e pa

rtner

ship

s.

E

nhan

ced

com

pete

nce

amon

g E

AC

regi

on s

take

hold

ers

for e

ffect

ive

parti

cipa

tion

in n

atio

nal a

nd in

tern

atio

nal s

tand

ard

setti

ng p

roce

sses

Stre

ngth

ened

com

pete

nce

amon

g N

SB

s an

d ot

her r

elev

ant g

over

nmen

t in

stitu

tions

to s

uppo

rt th

e im

plem

enta

tion

proc

ess

of IS

O 1

4067

, Car

bon

Foot

prin

t of p

rodu

cts

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

com

pani

es to

impl

emen

t IS

O14

067,

C

arbo

n Fo

otpr

int o

f pro

duct

s.

Stre

ngth

ened

com

pete

nce

amon

g pr

ogra

mm

e pa

rtici

pant

s on

the

ISO

140

67

Car

bon

Foot

prin

t im

plem

enta

tion

proc

ess

and

stre

ngth

ened

abi

lity

to

diss

emin

ate

the

know

ledg

e

Cap

acity

bui

ldin

g w

ithin

thes

e tw

o ca

se s

tudi

es a

lso

incl

udes

trai

ning

on:

- I

SO

IT s

uppo

rt sy

stem

s, tr

aini

ng s

taff

and

mem

ber b

ody

user

adm

inis

trato

rs -

S

tand

ards

man

agem

ent,

train

ing

NS

B s

taff

and

othe

r sta

keho

lder

s

- Tec

hnic

al c

omm

ittee

wor

k an

d m

anag

emen

t, tra

inin

g N

SB

sta

ff an

d o

ther

st

akeh

olde

rs

- Sta

keho

lder

eng

agem

ent,

train

ing

NS

B s

taff

and

othe

r sta

keho

lder

s an

d su

ppor

t of

priv

ate

sect

or in

itiat

ives

on

stan

dard

isat

ion

S

take

hold

er E

ngag

emen

t tra

inin

gs

The

aim

of t

he tr

aini

ngs

is to

sup

port

the

coun

tries

to b

ecom

e m

ore

activ

ely

invo

lved

in

the

stan

dard

isat

ion

proc

ess

on b

oth

a na

tiona

l and

inte

rnat

iona

l lev

el b

y ra

isin

g th

e aw

aren

ess

of th

e im

porta

nce

of a

bro

ad a

nd d

iver

se s

take

hold

er b

ase.

A s

erie

s of

co

nfer

ence

s,

wor

ksho

ps, m

eetin

gs

on S

usta

inab

le

Bus

ines

s in

Nam

ibia

Nam

ibia

, Sw

eden

40

-60

Sec

ond

wor

ksho

p/co

nfer

ence

follo

win

g th

e fir

st o

ne in

201

2 th

at m

ade

an

intro

duct

ion

to C

SR

and

ISO

260

00

The

expe

cted

out

puts

for t

he s

econ

d co

nfer

ence

(res

ults

) are

: 1.

In

crea

sed

unde

rsta

ndin

g am

ong

parti

cipa

nts

of th

e us

e an

d im

plem

enta

tion

of s

usta

inab

ility

sta

ndar

ds a

nd s

usta

inab

le b

usin

esse

s

134

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

7

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 3

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

prac

tises

with

in th

e pr

ivat

e se

ctor

2.

Im

prov

ed k

now

ledg

e am

ong

parti

cipa

nts

(SM

Es

and

entre

pren

eurs

) on

prac

tical

and

use

ful t

ools

on

how

they

/thei

r com

pany

can

app

ly e

xist

ing

inte

rnat

iona

l sta

ndar

ds a

nd m

eans

ava

ilabl

e to

impr

ove

thei

r CS

R a

nd

sust

aina

ble

busi

ness

ope

ratio

ns

3.

Incr

ease

d un

ders

tand

ing

amon

g pa

rtici

pant

s on

how

to g

o fu

rther

with

st

akeh

olde

r eng

agem

ent a

nd h

ow s

tand

ardi

satio

n ca

n fu

nctio

n as

a

plat

form

for p

artn

er d

riven

coo

pera

tion.

2 0

1 4

OU

TPU

T 2:

C

apac

ity b

uilt

in s

tand

ardi

zatio

n an

d re

late

d m

atte

rs fo

r IS

O m

embe

rs a

nd th

eir s

take

hold

ers

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

Tr

aini

ngs

for N

SB

and

re

leva

nt s

take

hold

ers

on in

tern

atio

nal

stan

dard

isat

ion,

st

akeh

olde

r in

volv

emen

t etc

./

SE

SA

pro

ject

Pak

ista

n, N

epal

, Sri

Lank

a, B

angl

ades

h, In

done

sia,

La

o, C

ambo

dia,

Vie

tnam

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

Enh

ance

d co

mpe

tenc

e am

ong

NS

Bs

in th

e S

ES

A re

gion

in le

adin

g, a

nd

exec

utio

n of

, sta

ndar

d se

tting

pro

cess

es in

a p

artic

ipat

ory

coop

erat

ion

with

the

priv

ate

and

publ

ic s

ecto

r on

a na

tiona

l and

an

inte

rnat

iona

l lev

el.

Enh

ance

d co

mpe

tenc

e am

ong

sele

cted

SE

SA

regi

on s

take

hold

ers

in o

rder

to

parti

cipa

te e

ffect

ivel

y in

nat

iona

l and

inte

rnat

iona

l sta

ndar

d se

tting

pro

cess

es

S

treng

then

ed c

ompe

tenc

e am

ong

NS

Bs

in s

tand

ard

impl

emen

tatio

n to

be

able

to

use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

com

pani

es in

sta

ndar

d im

plem

enta

tion

to b

e ab

le to

use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

pro

gram

me

parti

cipa

nts

in s

tand

ard

impl

emen

tatio

n to

be

able

to u

se IS

O s

tand

ards

Cap

acity

bui

ldin

g w

ithin

thes

e tw

o ca

se s

tudi

es a

lso

incl

udes

trai

ning

on:

- I

SO

IT s

uppo

rt sy

stem

s, tr

aini

ng s

taff

and

mem

ber b

ody

user

adm

inis

trato

rs -

135

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

8

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

Sta

ndar

ds m

anag

emen

t, tra

inin

g N

SB

sta

ff an

d ot

her s

take

hold

ers

- T

echn

ical

com

mitt

ee w

ork

and

man

agem

ent,

train

ing

NS

B s

taff

and

oth

er

stak

ehol

ders

- S

take

hold

er e

ngag

emen

t, tra

inin

g N

SB

sta

ff an

d ot

her s

take

hold

ers

and

supp

ort o

f pr

ivat

e se

ctor

initi

ativ

es o

n st

anda

rdis

atio

n

Sta

keho

lder

Eng

agem

ent t

rain

ings

Th

e ai

m o

f the

trai

ning

s is

to s

uppo

rt th

e co

untri

es to

bec

ome

mor

e ac

tivel

y in

volv

ed

in th

e st

anda

rdis

atio

n pr

oces

s on

bot

h a

natio

nal a

nd in

tern

atio

nal l

evel

by

rais

ing

the

awar

enes

s of

the

impo

rtanc

e of

a b

road

and

div

erse

sta

keho

lder

bas

e..

Trai

ning

s fo

r NS

B a

nd

rele

vant

sta

keho

lder

s on

inte

rnat

iona

l st

anda

rdis

atio

n,

stak

ehol

der

invo

lvem

ent e

tc./

EA

C p

roje

ct

Ken

ya, R

wan

da, B

urun

di, U

gand

a, T

anza

nia

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

E

nhan

ced

com

pete

nce

amon

g N

SB

s in

the

EA

C re

gion

in le

adin

g an

d ex

ecut

ion

of n

atio

nal a

nd in

tern

atio

nal s

tand

ard

setti

ng p

roce

sses

thro

ugh

natio

nal p

ublic

-priv

ate

partn

ersh

ips.

Enh

ance

d co

mpe

tenc

e am

ong

EA

C re

gion

sta

keho

lder

s fo

r effe

ctiv

e pa

rtici

patio

n in

nat

iona

l and

inte

rnat

iona

l sta

ndar

d se

tting

pro

cess

es

S

treng

then

ed c

ompe

tenc

e am

ong

NS

Bs

and

othe

r rel

evan

t gov

ernm

ent

inst

itutio

ns to

sup

port

the

impl

emen

tatio

n pr

oces

s of

ISO

140

67, C

arbo

n Fo

otpr

int o

f pro

duct

s

Stre

ngth

ened

com

pete

nce

amon

g se

lect

ed c

ompa

nies

to im

plem

ent I

SO

1406

7,

Car

bon

Foot

prin

t of p

rodu

cts.

S

treng

then

ed c

ompe

tenc

e am

ong

prog

ram

me

parti

cipa

nts

on th

e IS

O 1

4067

C

arbo

n Fo

otpr

int i

mpl

emen

tatio

n pr

oces

s an

d st

reng

then

ed a

bilit

y to

di

ssem

inat

e th

e kn

owle

dge

C

apac

ity b

uild

ing

with

in th

ese

two

case

stu

dies

als

o in

clud

es tr

aini

ng o

n:

- IS

O IT

sup

port

syst

ems,

trai

ning

sta

ff an

d m

embe

r bod

y us

er a

dmin

istra

tors

-

Sta

ndar

ds m

anag

emen

t, tra

inin

g N

SB

sta

ff an

d ot

her s

take

hold

ers

- T

echn

ical

com

mitt

ee w

ork

and

man

agem

ent,

train

ing

NS

B s

taff

and

oth

er

stak

ehol

ders

- S

take

hold

er e

ngag

emen

t, tra

inin

g N

SB

sta

ff an

d ot

her s

take

hold

ers

and

supp

ort o

f pr

ivat

e se

ctor

initi

ativ

es o

n st

anda

rdis

atio

n

Sta

keho

lder

Eng

agem

ent t

rain

ings

Th

e ai

m o

f the

trai

ning

s is

to s

uppo

rt th

e co

untri

es to

bec

ome

mor

e ac

tivel

y in

volv

ed

in th

e st

anda

rdis

atio

n pr

oces

s on

bot

h a

natio

nal a

nd in

tern

atio

nal l

evel

by

rais

ing

the

awar

enes

s of

the

impo

rtanc

e of

a b

road

and

div

erse

sta

keho

lder

bas

e.

136

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

9

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 3

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se.

In

tern

atio

nal S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Tr

aini

ngs,

aw

aren

ess

sem

inar

s fo

r NS

B a

nd

rele

vant

sta

keho

lder

s on

inte

rnat

iona

l st

anda

rdis

atio

n im

plem

enta

tion

by

usin

g IS

O/T

S 1

4067

as

a c

ase

stud

y/

SE

SA

pro

ject

Pak

ista

n, N

epal

, Sri

Lank

a, B

angl

ades

h, In

done

sia,

La

o, C

ambo

dia,

Vie

tnam

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

S

treng

then

ed c

ompe

tenc

e am

ong

NS

Bs

in s

tand

ard

impl

emen

tatio

n to

be

able

to

use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

com

pani

es in

sta

ndar

d im

plem

enta

tion

to b

e ab

le to

use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

pro

gram

me

parti

cipa

nts

in s

tand

ard

impl

emen

tatio

n to

be

able

to u

se IS

O s

tand

ards

Trai

ning

s, a

war

enes

s se

min

ars

for N

SB

and

re

leva

nt s

take

hold

ers

on in

tern

atio

nal

stan

dard

isat

ion

impl

emen

tatio

n by

us

ing

ISO

/TS

140

67

as a

cas

e st

udy/

E

AC

pro

ject

Ken

ya, R

wan

da, B

urun

di, U

gand

a, T

anza

nia

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

S

treng

then

ed c

ompe

tenc

e am

ong

NS

Bs

and

othe

r rel

evan

t gov

ernm

ent

inst

itutio

ns to

sup

port

the

impl

emen

tatio

n pr

oces

s of

ISO

140

67, C

arbo

n Fo

otpr

int o

f pro

duct

s

Stre

ngth

ened

com

pete

nce

amon

g se

lect

ed c

ompa

nies

to im

plem

ent I

SO

1406

7,

Car

bon

Foot

prin

t of p

rodu

cts.

S

treng

then

ed c

ompe

tenc

e am

ong

prog

ram

me

parti

cipa

nts

on th

e IS

O 1

4067

C

arbo

n Fo

otpr

int i

mpl

emen

tatio

n pr

oces

s an

d st

reng

then

ed a

bilit

y to

di

ssem

inat

e th

e kn

owle

dge

A s

erie

s of

co

nfer

ence

s,

wor

ksho

ps, m

eetin

gs

on S

usta

inab

le

Bus

ines

s in

Nam

ibia

Nam

ibia

, Sw

eden

40

-60

Sec

ond

wor

ksho

p/co

nfer

ence

follo

win

g th

e fir

st o

ne in

201

2 th

at m

ade

an

intro

duct

ion

to C

SR

and

ISO

260

00

The

expe

cted

out

puts

(res

ults

) are

: 1.

In

crea

sed

unde

rsta

ndin

g am

ong

parti

cipa

nts

of th

e us

e an

d im

plem

enta

tion

of s

usta

inab

ility

sta

ndar

ds a

nd s

usta

inab

le b

usin

esse

s pr

actis

es w

ithin

the

priv

ate

sect

or

2.

Impr

oved

kno

wle

dge

amon

g pa

rtici

pant

s (S

ME

s an

d en

trepr

eneu

rs) o

n pr

actic

al a

nd u

sefu

l too

ls o

n ho

w th

ey/th

eir c

ompa

ny c

an a

pply

exi

stin

g in

tern

atio

nal s

tand

ards

and

mea

ns a

vaila

ble

to im

prov

e th

eir C

SR

and

su

stai

nabl

e bu

sine

ss o

pera

tions

3.

In

crea

sed

unde

rsta

ndin

g am

ong

parti

cipa

nts

on h

ow to

go

furth

er w

ith

stak

ehol

der e

ngag

emen

t and

how

sta

ndar

disa

tion

can

func

tion

as a

pl

atfo

rm fo

r par

tner

driv

en c

oope

ratio

n.

137

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

10

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 4

OU

TPU

T 3:

A

war

enes

s im

prov

ed o

n th

e ro

le a

nd b

enef

its o

f Int

erna

tiona

l Sta

ndar

ds a

nd th

eir u

se.

In

tern

atio

nal S

tand

ards

are

ther

efor

e in

crea

sing

ly u

sed

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

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lts

Tr

aini

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aw

aren

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sem

inar

s fo

r NS

B a

nd

rele

vant

sta

keho

lder

s on

inte

rnat

iona

l st

anda

rdis

atio

n im

plem

enta

tion

by

usin

g IS

O/T

S 1

4067

as

a c

ase

stud

y/

SE

SA

pro

ject

Pak

ista

n, N

epal

, Sri

Lank

a, B

angl

ades

h, In

done

sia,

La

o, C

ambo

dia,

Vie

tnam

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

S

treng

then

ed c

ompe

tenc

e am

ong

NS

Bs

in s

tand

ard

impl

emen

tatio

n to

be

able

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use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

com

pani

es in

sta

ndar

d im

plem

enta

tion

to b

e ab

le to

use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

pro

gram

me

parti

cipa

nts

in s

tand

ard

impl

emen

tatio

n to

be

able

to u

se IS

O s

tand

ards

Trai

ning

s, a

war

enes

s se

min

ars

for N

SB

and

re

leva

nt s

take

hold

ers

on in

tern

atio

nal

stan

dard

isat

ion

impl

emen

tatio

n by

us

ing

ISO

/TS

140

67

as a

cas

e st

udy/

E

AC

pro

ject

Ken

ya, R

wan

da, B

urun

di, U

gand

a, T

anza

nia

60

-80

Sho

rt te

rm o

utco

mes

of t

he p

roje

ct (

2012

-201

4)

S

treng

then

ed c

ompe

tenc

e am

ong

NS

Bs

and

othe

r rel

evan

t gov

ernm

ent

inst

itutio

ns to

sup

port

the

impl

emen

tatio

n pr

oces

s of

ISO

140

67, C

arbo

n Fo

otpr

int o

f pro

duct

s

Stre

ngth

ened

com

pete

nce

amon

g se

lect

ed c

ompa

nies

to im

plem

ent I

SO

1406

7,

Car

bon

Foot

prin

t of p

rodu

cts.

S

treng

then

ed c

ompe

tenc

e am

ong

prog

ram

me

parti

cipa

nts

on th

e IS

O 1

4067

C

arbo

n Fo

otpr

int i

mpl

emen

tatio

n pr

oces

s an

d st

reng

then

ed a

bilit

y to

di

ssem

inat

e th

e kn

owle

dge

138

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

11

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

2 0

1 3

OU

TPU

T 4:

IS

O m

embe

rs in

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tries

stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

tra

ined

R

esul

ts

Trai

ning

s of

NS

B s

taff

and

rele

vant

st

akeh

olde

rs,

parti

cipa

tion

at IS

O

mee

tings

, di

ssem

inat

ion

of

know

ledg

e of

st

anda

rdis

atio

n op

portu

nitie

s/

SE

SA

pro

ject

Pak

ista

n, N

epal

, Sri

Lank

a, B

angl

ades

h, In

done

sia,

La

o, C

ambo

dia,

Vie

tnam

60

-80

The

gene

ral a

im o

f the

SE

SA

and

EA

C p

rogr

amm

e is

stre

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enin

g th

e pa

rtici

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untri

es a

t an

inst

itutio

nal l

evel

by

reac

hing

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shor

t ter

m g

oals

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hort

term

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es o

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pro

ject

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12-2

014)

Enh

ance

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mpe

tenc

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ong

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Bs

in th

e S

ES

A re

gion

in le

adin

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nd

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n of

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cess

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iona

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treng

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ompe

tenc

e am

ong

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Bs

in s

tand

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emen

tatio

n to

be

able

to

use

ISO

sta

ndar

ds

S

treng

then

ed c

ompe

tenc

e am

ong

sele

cted

com

pani

es in

sta

ndar

d im

plem

enta

tion

to b

e ab

le to

use

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sta

ndar

ds

S

treng

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ed c

ompe

tenc

e am

ong

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cted

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gram

me

parti

cipa

nts

in s

tand

ard

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emen

tatio

n to

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se IS

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ards

Tr

aini

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of N

SB

sta

ff an

d re

leva

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ders

, pa

rtici

patio

n at

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m

eetin

gs,

diss

emin

atio

n of

kn

owle

dge

of

stan

dard

isat

ion

oppo

rtuni

ties/

E

AC

pro

ject

Ken

ya, R

wan

da, B

urun

di, U

gand

a, T

anza

nia

60

-80

The

gene

ral a

im o

f the

SE

SA

and

EA

C p

rogr

amm

e is

stre

ngth

enin

g th

e pa

rtici

patin

g co

untri

es a

t an

inst

itutio

nal l

evel

by

reac

hing

the

shor

t ter

m g

oals

. S

hort

term

out

com

es o

f the

pro

ject

(20

12-2

014)

Enh

ance

d co

mpe

tenc

e am

ong

NS

Bs

in th

e E

AC

regi

on in

lead

ing

and

exec

utio

n of

nat

iona

l and

inte

rnat

iona

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ndar

d se

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cess

es th

roug

h na

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lic-p

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e pa

rtner

ship

s.

E

nhan

ced

com

pete

nce

amon

g E

AC

regi

on s

take

hold

ers

for e

ffect

ive

parti

cipa

tion

in n

atio

nal a

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tern

atio

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roce

sses

Stre

ngth

ened

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pete

nce

amon

g N

SB

s an

d ot

her r

elev

ant g

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nmen

t in

stitu

tions

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rt th

e im

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proc

ess

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O 1

4067

, Car

bon

Foot

prin

t of p

rodu

cts

S

treng

then

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ompe

tenc

e am

ong

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cted

com

pani

es to

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emen

t IS

O14

067,

C

arbo

n Fo

otpr

int o

f pro

duct

s.

139

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

12

DE

VT

Form

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Bila

tera

l TA

tem

plat

e_20

13 -

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.doc

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1 3

OU

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T 4:

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O m

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ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

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Ben

efic

iary

cou

ntrie

s N

° of

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sons

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ts

Stre

ngth

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g pr

ogra

mm

e pa

rtici

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ISO

140

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know

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2 0

1 4

OU

TPU

T 4:

IS

O m

embe

rs in

dev

elop

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coun

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stre

ngth

ened

at i

nstit

utio

nal l

evel

Act

ivity

/ P

roje

ct

Ben

efic

iary

cou

ntrie

s N

° of

per

sons

to b

e tra

ined

E

xpec

ted

resu

lts

Tr

aini

ngs

of N

SB

sta

ff an

d re

leva

nt

stak

ehol

ders

, pa

rtici

patio

n at

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m

eetin

gs,

diss

emin

atio

n of

kn

owle

dge

of

stan

dard

isat

ion

oppo

rtuni

ties/

S

ES

A p

roje

ct

Pak

ista

n, N

epal

, Sri

Lank

a, B

angl

ades

h, In

done

sia,

La

o, C

ambo

dia,

Vie

tnam

60

-80

The

gene

ral a

im o

f the

SE

SA

and

EA

C p

rogr

amm

e is

stre

ngth

enin

g th

e pa

rtici

patin

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untri

es a

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inst

itutio

nal l

evel

by

reac

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shor

t ter

m g

oals

. S

hort

term

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es o

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pro

ject

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12-2

014)

E

nhan

ced

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pete

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g N

SB

s in

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SE

SA

regi

on in

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ecut

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ticip

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atio

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blic

sec

tor o

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natio

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evel

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nhan

ced

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ord

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rtici

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ely

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atio

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atio

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roce

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treng

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ompe

tenc

e am

ong

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Bs

in s

tand

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impl

emen

tatio

n to

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to

use

ISO

sta

ndar

ds

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treng

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ompe

tenc

e am

ong

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cted

com

pani

es in

sta

ndar

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cted

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se IS

O s

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140

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

13

DE

VT

Form

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Bila

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tem

plat

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Act

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roje

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Ben

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° of

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xpec

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portu

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roje

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ya, R

wan

da, B

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gand

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anza

nia

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gene

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im o

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rogr

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stre

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by

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t ter

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hort

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es o

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pro

ject

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12-2

014)

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mpe

tenc

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ong

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regi

on in

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otpr

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ess

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ngth

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lity

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emin

ate

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know

ledg

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141

AN

NE

X 2

to D

EV

CO

05/

2013

P

age

14

DE

VT

Form

ated

SIS

Bila

tera

l TA

tem

plat

e_20

13 -

SIS

.doc

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1 3

OU

TPU

T 5:

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iona

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t/.

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pro

ject

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ista

n, N

epal

, Sri

Lank

a, B

angl

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done

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dia,

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144

ANNEX 3 to DEVCO 05/2013

Report of ISO/CASCO to ISO/DEVCO July 2013

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REPORT OF ISO/CASCO TO ISO/DEVCO

1 What is ISO/CASCO

ISO/CASCO is the ISO policy committee on c onformity assessment reporting to the ISO Council. It deals with policy and the generic technical requirements and guidance related to conformity assessment (including auditing; testing; inspection; certification of products, management systems, processes and people; verification/validation; accreditation; peer assessment and mutual recognition). ISO/CASCO monitors and provides advice to all I SO technical committees and subcommittees in relation to the above issues in accordance with th e ISO/IEC Directives, and endeavours to ensure that ISO has a consistent a pproach to terminology and th e understanding of these horizontal concepts. 2 28th ISO/CASCO plenary and policy work

The 28th plenary of the ISO Committee on conformity assessment (ISO/CASCO) was hosted by the Colombian Instit ute of Technical Standards and Certification (ICONTEC) and held in Bogotá, Colombia, on 11-12 October 2012. It was attended by 97 delegates from 34 member bodies, 1 internal liaison and 12 liaison bodies including the IEC. ISO/CASCO held an op en day on conformity assessment in conju nction with the plenary which attracted more than 80 participants. The open day focused on the work of ISO/CASCO working groups (WGs) and recently published ISO/CASCO standards. Having the ISO/CASCO plenary in Bogotá f acilitated the participation from the Latin American and Caribbean regions in both the plenary and the workshop.

3 Topical issues currently being addressed in ISO/CASCO

As part of the activities for ensurin g good implementation of standard s ISO/CASCO drafted a proposal for the development of an International directory of organizations certified to ISO management systems standards which was presented to the CSC/SPC (document 04/2013) in January 2013. The strat egic issues raised by the CSC/SPC will be addr essed in a detailed business assessment of t he idea to be presented to Council in September 2013.

IAF-ILAC-ISO, recognizing the need to continue the momentum achieved to date with good implementation of standards, is updating a joint strategic plan for the perio d 2012 to 2 015. The plan contains 9 act ion points f irmly focused on goo d implementation of standards with actions for all three organizations.

ISO/CASCO has started an initiat ive to actively promote a harmonized approach t o conformity assessment activities based on the ISO/CASCO toolbox by developing a brochure for National Member Bodies (NMBs) intended for use with national

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regulators. At least one regional workshop in t he latter part of 2013 will be held on this subject. The possi bility of organizing oth er regional workshops in 2014 will depend on the success of the initial one.

Both, the insurance a nd aerospace sectors have been identified as important stakeholders in the con formity assessment arena and potentially signif icant users of the ISO/CASCO toolbox. Hence, ISO/CASCO is committed to promote the benefits of the toolbox to both of t hese sectors and invited them to participate in the Strateg ic Alliance and Regulatory group (STAR).

ISO/CASCO continues investigating ways of ensuring ade quate representation of stakeholders, industry, consumers and developing countries in ISO/CASCO activities, especially via the use of the WebEx for all its meetings.

Together with ISO’s Committee on Consumer Policy (COPOLCO) ISO/CASCO i s improving a process which will raise awareness and improve the current mechanism of handling complaints on impleme ntation of management system standards. Where a number of complaints have been received, ISO member bodies and local consumer organizations would be involved in the resolution of these complaints.

A brochure entitled Conformity Assessment for Standard Writers - Do's and Don'ts has been developed to assist bot h ISO/TCs' Chairs and Secretaries in applying clause 6.7 of the Dire ctives when dealing wit h conformity assessment neutrality issues.

ISO/CASCO completed its fifth year of managin g the ISO Survey of Certifications. The most recent survey results have been made available free of charge to everyon e for the first time and are available for downloading on the ISO website. The consistency of reporting between one year a nd the next would be considerably enhanced if there was a database of certificate s issued by accredited certifiers (as noted above).

4 On-going ISO/CASCO technical work

ISO/CASCO technical projects being progre ssed by their respective WGs include development of the following documents:

ISO/IEC 17021 Conformity assessment - Requirements for bodies providing audit and certification of management systems (Revision);

ISO/IEC TS 17021-5 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 5: Competence requirements for auditing and certification of asset management systems;

ISO/IEC TS 17021-4 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 4: Competence requirements for auditing and certification of event sustainability management systems;

ISO/IEC TS 17023 Conformity Assessment – Guidelines for determining duration of management system certification audits (To be published 1st of August 2013);

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ISO/IEC 17026 Conformity assessment – Model scheme for certification of manufactured products (Revision of Guides 28 and 53) ;

ISO/IEC 17067 Conformity assessment – Fundamentals of product certification (To be published 1st of August 2013);

ISO/IEC TS 22003 Food safety management systems – Requirements for bodies providing audit and certification of food safety management systems (Revision).

ISO/IEC TS 17021 Part s 4 and 5 being developed together with experts from ISO/PC 250 and ISO/PC 251 respectively. ISO/ CASCO has also established a Joint Working Group with ISO/TC 34 for the revision of ISO 22003. The following technical specification has been published in 2013:

ISO/IEC TS 17021-3 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems (Published 1st of May 2013);

The following international standards and technical specifications were published in 2012: (Revised)

ISO/IEC 17020 Conformity assessment – Requirements for the operation of various types of bodies performing inspection;

ISO/IEC 17024 Conformity assessment –General requirements for bodies operating certification of persons;

(New)

ISO/IEC TS 17021-2 Conformity assessment – Requirements for bodies providing audit and certification of management systems Part 2: Competence requirements for auditing and certification of environmental management systems;

ISO/IEC TS 17022 Conformity assessment – Requirements and recommendations for the content of a third-party audit report on management systems;

ISO/IEC 17065 Conformity assessment – Requirements for bodies certifying products, processes and services.

5 Promotion of the ISO/CASCO toolbox and workshops

Over 2012 and 2013 , the Chair and Secretary of ISO/CASCO have promoted the ISO/CASCO toolbox and highlighte d the impor tance of implementing well established and recognised conformity assessment practices by attending the following events:

IIOC Board meeting in Geneva, March 2012;

ATP Conference in Berlin, September 2012; IAF and ILAC General Assemblies in Rio de Janeiro, October 2012;

ISO SPC meeting in Geneva, January 2013;

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TC6 (Paper, board and pulps) meeting in Ottawa, March 2013;

IAF-ILAC-ISO joint working group in Geneva, April 2013; Mid-Year Joint IAF-ILAC Meetings in Frankfurt, 27 April - 05 May 2013;

Conference on standards development & good regulatory practice in M orocco, May 2013.

6 External representations and liaisons

External relations with liaison members of ISO/CASCO are proceeding well. ISO/ CASCO maintains category A liaison with 19 international organizations in addition to IEC.

7 ISO/CASCO membership

At present ISO/CASCO has 120 members, including 73 P-members and 47 O-members.

8 Next ISO/CASCO plenary meeting

The next ISO/CASCO p lenary, workshop and associate d meetings will be held the week of 7 October 2013 in Beijing, China.

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CONSUMER POLICY – REPORT FROM COPOLCO

COPOLCO has as one of its aims to support a wide base of participation by its members in consumer participation activities. As part of this goal it has continued to encourage the participation of developing countries by twinning of working group leadership and supporting regional cooperation. 1. COPOLCO meeting and related events

1.1 COPOLCO plenary meeting and workshop The 35th COPOLCO plenary meeting and related events took place in Valletta, Malta on 20-23 May 2013, at the invitation of the Malta Competition and Consumer Affairs Authority. In her keynote address at the international workshop on 21 May, Dr. Helena Dalli, Minister for Social Dialogue, Consumer Affairs and Civil Liberties, emphasized the importance of consumer education to consumer protection. Some 110 representatives of consumer associations, public authorities, businesses and national standards bodies from 30 countries and five international organizations participated in this event. See more news on ISO Online. ISO Vice-President (technical management) Dr. Elisabeth Stampfl-Blaha emphasized the increasing number of new projects in ISO's work programme and their relevance to consumers, in her keynote speech at the Plenary meeting (see dedicated audio news on ISO Online). 1.2 COPOLCO workshop emphasizes confidence and traceability

Recent high-profile food scandals have undermined public confidence and fuelled demand for local food sourcing and diversity, reliable labelling, traceability and reinforced market surveillance. Innovation means a more globally integrated economy and complex supply chains. New Web applications open access to information and increase transparency and power of choice for consumers. The benefit is greater choice. But the result is also more complex traceability and greater risk of fraud – either accidental or intentional, especially when market surveillance fails. At the ISO/COPOLCO workshop, Innovating food products, How can standards ensure consumer protection?, participants noted areas where standards add value and reduce negative effects of innovation. After a general discussion, the workshop focused on consumers’ priorities and standards in food safety and integrity. They examined certain national models and concluded that, with use of standards and the right type of market surveillance and oversight, it is possible to safeguard the authenticity of local culinary traditions while safeguarding public health and individual enterprise, such as food stalls. The participants further expressed emphatic support for applying the precautionary principle to food safety and integrity, as modelled in ISO 26000, Guidance on social responsibility. 2 Activities to support consumer concerns in developing countries

2.1 Participation in regional consumer-oriented events

The COPOLCO Chair and Secretary have participated in a number of consumer interest workshops in association with ISO events in developing countries. For example, the Chair participated in a regional consumer seminar hosted by ICONTEC in Bogota, Colombia in Octobe r 2012. There, she de livered presentations o n the stru cture, role a nd responsibilities of ISO COPOLCO and on standardization and consumer issues in Canada.

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The Chair a lso met in Nairobi with Ms Evah Oduor, KEBS Executive Director, and then newl y elected DEVCO Chair, while atten ding an IS O/TC 223 meeting. She participat ed in a regional meeting of the African Regional Standards Organization at the invitation of Hermogèn e Nsengimana. On April 23-24 2013, the COPOL CO Secretary participated as a guest speaker at a regional workshop of Asian COPOLCO me mbers, on the subject of stakeholder participation in standards development. The workshop was held in Kuala Lump ur and org anized by the Malaysian Association of Standards Users under the auspices of DSM. 2.2 Reinforcing the credibility of certification to ISO standards

In some countries, fraudulent use of ISO 9001 and other management system certificates continues to be an issue. The ISO Committee on conformity assessment has set up a CASCO/COPOLCO task force to find solutions. The COPOLCO Chair has worked actively with the Task Force on MSS complaints over the past year to address problems with consumer complaints about unaccredited certification to ISO 9001. She has consistently supported the position that the message to consumers must be more than “let the buyer beware” if consumers are to have the tools necessary to make informed purchasing decisions. Most recently the Chair provided input into a report from the Task Group to the CASCO Chairs and Policy Committee which provides a list of resources to National Standards Bodies; and suggests that they work with consumer organizations and the ISO Central Secretariat to publicize the complaints process transparently and to resolve complaints.

2.3 Consolidation of consumer participation and training

At its plenary meeting, COPOLCO decided to consolidate its training and consumer participation groups in order better to channel their activity. A long cycle of regional awareness-raising training workshops, followed by train-the-trainer workshops and their follow-up, is now over. The challenge remains to renew the pool of trainers in consumer interest participation and encourage them to continue national and regional training sessions to stimulate consumer interest in participation in National Standards Bodies' work. National and international experts are available to assist with training in this area.

DEVCO members who are interested in developing consumer issues are encouraged to request technical assistance for this, in the annual survey on Requests for Technical Assistance.

3 Awareness raising and training materials

3.1 ISO Consumer update newsletter

Since its launch in December 2009, COPOLCO has continued to add new subscribers to its electronic newsletter, ISO Consumer update. The newsletter communicates news, updates and useful information to members and their direct stakeholders in a lively but succinct fashion. ISO Consumer update now counts nearly 1900 subscribers for its English version. The newsletter contains news about COPOLCO events, current consultations and new publications, updates about International Standards and other documents of consumer interest. See back issues of ISO Consumer update on ISO Online for more information. 3.2 Updated online training module

ISO/COPOLCO) has updated its on-line introductory tutorial, Consumers and standards: partnership for a better world, in association with Consumers International. The tutorial is useful both to newcomers and to seasoned professionals from consumer organizations and standards bodies who are seeking to review concepts. The four sections can be completed within a few hours.

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Consumers and standards now contains a new section, "Practical suggestions for being an effective consumer representative" in addition to the following themes:

Standards in our world How standards benefit consumers Ensuring that consumers have their say in standards-writing What are consumers’ interests and how does ISO address them?

See www.iso.org/consumerstandards.

3.3 COPOLCO enters social media

ISO’s Strategic Plan 2011-2015 identifies improving stakeholder part icipation as an importan t strategic objective. In November 2012, ISO/COPOLCO launched a dedicated Web pa ge, "ISOConsumers" (see facebook.com/ISOConsumers). This complements ISO/COPOL CO’s current networks for maintaining contact with its members and conduct ing its b usiness. "ISOConsumers" supports and is connected to the ISO Facebook page within www.iso.org. "ISOConsumers" aims to build ISO's connection with the p ublic as well as members, provide a more personalized experience of ISO's work, and improve interaction between ISO and consumers on the Web. It also aims to raise aw areness of the benefits of standards for consumer protection, both within and outside of the ISO co mmunity. ISO/COPOLCO is also using Twitter t o connect with concerned individuals and org anizations interested in standards and consumer protection (twitter.com/ISOConsumers). In addition to providing a feedback channel, social media are useful for reaching out to a large audience to raise awareness of ISO and its role in consumer protection. 4 Consumer-facing international standards

ISO/TC 239 published ISO 14552, Network services billing – Requirements in July 2012. This standard resulted from a COPOL CO proposal. It provides international guidan ce to promote transparent billing practices, and a pplies to all types of net work services. It dea ls with bill ing formats and procedures, collect ion, effective systems of redress and inquiry, vulnerable customers, and interruption of service. The standar d's requirements cover metered, partially or non-metered services; and are adaptable to “smart” technologies. Two COPOLCO-originated international standa rds were p ublished in April 2013: ISO 10393, Consumer product safety – Guidance on product recall gives guidelines for recalling a defective product traded across borders and jurisdictions, managing legal risks, and building customer loyalty; ISO 10377, Consumer product safety – Guidelines for suppliers gives manufacturers the means to assess the risk of a consumer product throughout its life cycle. See more about these and other projects in th e May/June issue of ISO Focus+ featuring product safety. 5 COPOLCO Guides for standards-writers

ISO/COPOLCO published the revis ion of ISO/IEC Guide 37, Instructions for use of products by consumers, in December 2012. The revised version addresses new technological d evelopments and trends, such as th e wide use of the Inte rnet and rising cross-b order trade in consumer products – with attendant issues of translating instructions and consumer redress. Accessibility and universal design, reflecting use of consumer product s by consumers with a wider range of ages and skill levels, also figure prominently. ISO/COPOLCO is leading the revision of ISO/IEC Guide 50, Safety aspects – Guidelines for child safety. This work started early in 2012 and the newly-forme d ISO/IEC COPOLCO Joint Working Group 2 co mpleted a revised working draft early in 2013. The Committee Draft consultation

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began in April 2013. Comments will be addressed at a mee ting in New York on 9-11 Septembe r. The revision will likely be published in early 2014. For safety aspects in ge neral, ISO/IEC COPOLCO JWG 1 is revising ISO/IEC Guide 51, Safety aspects – Guidelines for their inclusion in standards. The Draft Guide enquiry is due to conclude in August, and a meeting will take place in Berlin in October. This Guide will likely be published in the first half of 2014. Both guides are widely referenced in ISO and IEC standards. Furthermore in IEC their use is mandatory. IEC has participated actively in the revision of both Guides. 6 Membership of COPOLCO

As at end July 2013, COPOLCO counted 112 members: 66 P-members and 46 O-members. The most recent member is HZN (Croatia), which joined COPOLCO as an "O" member in April 2013. 7 Next meeting

COPOLCO's next workshop and plenary meeting will take place in Geneva at the Mövenpick Hotel from 14-16 May 2014. DEVCO ACTION DEVCO is invited to note the above report.

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ANNEX 5 toDEVCO 05/2013

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Evaluation of the ISO Action Plan for Developing Countries 2005-2010

Recommendation from evaluation

ISO actions to date

1. Focus on the members most in need

DEVCO CAG will discuss a new approach for assessing needs of members (see section 2 in the main report) All three categories of ISO members benefit from training and technical assistance activities

As from 2012, ISO is implementing an adapted version of the institutional strengthening methodology for LDCs

2. Ensure the relevance of activities

ISO has established a programmatic support agreement with Sida and has adopted the same approach with other donors (e.g. with GiZ). This means donor funds may be used to support all activities under the ISO Action Plan and not only specific ones that are judged priorities by the donor. DEVCO CAG monitors that needs of members and activities implemented under the Action Plan match.

3. Increase the impact of regional activities

See section 2.5 in the main report.

4. Long-term perspective on institutional strengthening (INS)


5. Diversify funding See section 3 in the main report.

6. Cooperation with other agencies and donors

See section 5 in the main report.

7. Strengthen monitoring and evaluation.

See section 4 in the main report.

8. Adapt the ISO processes to the needs of developing countries


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ITEM 8 DEVCO KEYNOTE PRESENTATION ‘THE NSB IN DEVELOPING COUNTRIES IN 2020’

The DEVCO keynote presentation will be delivered by Mr Kevin Dobby, International Aviation Adviser and independent consultant.

Mr Dobby was Senior Vice President and Corporate Secretary of IATA from 2003 to 2007. In this position he was Secretary to IATA’s Board of Governors and other high level governance groups.

Over his thirty five year career with IATA he held a wide range of portfolios, including government affairs, member & regional relations, user charges and corporate communications. He currently provides consulting services in the areas of executive management development and seminars.

He is a graduate of McGill University, Montréal, Canada.

DEVCO ACTION DEVCO members are invited to ask

questions after the presentation

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ITEM 9 PANEL DISCUSSION ON HOW CAN INFORMATION TECHNOLOGY ASSIST STANDARDS DEVELOPMENT IN DEVELOPING COUNTRIES?

ISO members in developing countries face a number of challenges in the use of information technologies (IT) to support of their business processes. These include:

Basic lack of knowledge about solutions that the appropriate use of IT can bring Setting up effective mirror committees; efficient distribution of committee documents Where to get training on IT tools How to distribute and sell standards; setting up a webstore Problems with country and/or office infrastructure

Mr David Ratcliffe, Director, Information Technology and Electronic Services at the ISO Central Secretariat will facilitate a panel discussion on the IT solutions developed by ISO. The session will include live demonstrations on how to use IT tools most effectively. It will be the opportunity for members to see ISOlutions at work and to ask questions. IT specialists from the ISO Central Secretariat will be available throughout the week to provide information, and to respond to questions from members. DEVCO ACTION DEVCO members are invited to

participate actively at the panel session

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ITEM 10 PRESENTATION OF THE THEMES AND BREAK-OUT INTO DISCUSSION GROUPS

Based on the feedback provided by DEVCO members through the survey questionnaire of last year’s meeting held in San Diego (USA), the DEVCO CAG has identified the following themes for discussion in the break-out groups:

Group 1: How can the strategic use of ISO standards drive quality, innovation and growth in developing countries? – Case examples - road traffic safety and energy management

Group 2: Enhancing the NSB role in the national quality infrastructure of developing countries

Group 3: How NSBs in developing countries reach out to national players (including government, local authorities, stakeholders) to apply ISO standards in emergency preparedness and incident management?

The DEVCO breakouts are scheduled to run in parallel on the Monday afternoon 16 September 2013. A preliminary programme in included Annex 1. Each group is chaired by a DEVCO CAG member and facilitated by an expert. To give focus to the discussions, the experts have prepared a background paper for each of the groups, included in Annexes 2 to 4. A number of invited speakers will contribute their views on the issues identified in the papers. The opinions and views expressed in the background papers are those of the designated authors and do not necessarily reflect the opinions or views of ISO. On the Tuesday morning 17 September, the breakout group chairs will report to DEVCO on the discussions of the previous day and the DEVCO CAG will further examine the reports at its meeting to be held on the same day, and decide on any follow-up action. The recommendations from the breakout groups constitute valuable guidance for the formulation of technical assistance and training activities implemented under the ISO Action Plan for developing countries 2011-2015. DEVCO ACTION DEVCO members are invited to attend the

breakout group of their choice

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47TH MEETING OF DEVCO, 16-17 September 2013, Saint Petersburg, Russia

Monday 16 September 2013 – Provisional programme

Time Hall Hall Hall

14:00 Break-out 1

How can the strategic use of ISO standards drive quality, innovation and growth in developing countries? – Case examples - road traffic safety and energy management

Break-out 2

Enhancing the NSB role in the national quality infrastructure of developing countries

Break-out 3

How NSBs in developing countries reach out to national players (including government, local authorities, stakeholders) to apply ISO standards in emergency preparedness and incident management?

Session chair Mr Damian Fisher (SA) Australia and DEVCO CAG member Expert/Facilitator Mr Mark McKenzie, Independent Consultant

Session chair Mr Carlos Amorim (ABNT) Brazil and DEVCO CAG member Expert/Facilitator Mr Graham Holloway, Independent Consultant

Session chair Mrs Anthea Ishmael (BNSI) Barbados and DEVCO CAG member Expert/Facilitator Prof Ernst-Peter Döbbeling, Convenor, WG 3 ISO/TC 223 – Societal Security

Invited speakers from national standards bodies and international organizations to be announced on-site

Speakers Dr Bernardo Calzadilla-Sarmiento, Director, Trade Capacity-Building, United Nations Industrial Development Organization (UNIDO) Dr Sadhvir Bissoon, Standards Executive, South African Bureau of Standards (SABS)

Invited speakers from national standards bodies and international organizations to be announced on-site

15:30 Coffee/tea break Coffee/tea break Coffee/tea break

17:30 Closure Closure Closure

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Nature of the opportunity to use ISO Standards to drive quality,

innovation and growth in developing countries

– A strategic perspective

Prepared by:

Mark McKenzie

GM Commercial Operations

Victorian Automobile Chamber of Commerce

Melbourne Australia

Prepared for:

47th meeting of the ISO Committee on developing country matters (DEVCO)

St Petersburg, Russia

16-17 September 2013

September 2013

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Using ISO Standards to drive quality, innovation and growth in developing countries (September 2013)

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1. About this paper

International Standards are typically developed from the collective experiences of developed economies.

They provide guidance about how to best secure optimal economic, environmental and social benefits from

economic investment in infrastructure, new technologies and industry development. As a consequence, the

adoption of ISO standards by developing economies can be leveraged to close the gap with developing

economies in terms of economic output and global competitiveness.

Adoption of ISO Standards by developing economies, however, is not a simple matter of national process.

The flow of capital into these economies from numerous sources means that the national governments of

these economies often do not have full control of the investment and the related standards and practices

utilised in the development of associated infrastructure and technologies.

This short paper provides a perspective on the nature of the strategic challenge to ISO standards adoption in

developing economies. The paper provides a brief introduction to these issues (and foreshadows a series of

strategic actions that could be advanced in concert with international stakeholders to address these issues)

with a review to promoting further discussion on the use of ISO Standards within developing economies.

2. Strategic context

During 2012, developing economies actually accounted for a greater share of total global foreign direct

investment flow than developed economies (http://unctad.org/en/PublicationsLibrary/wir2013_en.pdf). While

part of this anomaly can be attributed to a crisis in world investor confidence given the volatility of markets

in developed economies, it nonetheless signals that the quantum of foreign investment in developing

economies is both substantial and increasing.

Further, these investment flows constitute a significant opportunity for developing economies in their quest

to lift gross national outputs and improve the living standards of their national populations. This flow of

foreign investment however, also constitutes a significant public interest risk for the populations of these

countries.

Foreign direct investment is often advanced outside of the policy and legislative frameworks of individual

countries. As a consequence, unfettered investment in infrastructure and industry development has the

potential to create adverse environmental and social consequences for the population of developing

countries in the medium to long term.

The adoption of ISO Standards in areas such as energy and transport infrastructure provides an opportunity

for developing economies to utilise the past experiences of developing economies to protect their

populations against these future risks.

Notwithstanding the potential benefits of ISO adoption by developing economies, there are a number of

challenges to ISO adoption. These challenges will need to be addressed with the assistance of the

international standards community and a variety of other international stakeholders if the benefits of ISO

Standards adoption are to be fully realised by developing economies.

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3. Numerous issues but three principal challenges

The central premise of this paper is that there is considerable potential to drive quality innovation and

growth in developing economies using ISO Standards but that the practical realisation of this potential rests

with the collective ability of the international standards community to assist developing economies with the

implementation of these standards.

Specifically, the degree to which developing economies will likely realise the strategic benefits of ISO

Standards adoption will be dependent on the effective navigation of three principal challenges. These

challenges can be summarised as follows:

Managing the tension between the rightful pursuit of early economic outcomes and longer term societal

risks

Accommodating the inherent gaps in the knowledge and skill sets available in the labour forces of

developing economies

Influencing development standards and practices in spite of multiple sources of foreign capital

investment in infrastructure and industry development activity

4.1 Managing the inherent national tension between the economic development imperatives of a

developing economy and the wider societal imperatives relating to public safety and environmental

protection

Developed economies typically provide assistance to developing economies via government managed

international aid programmes, the operation of global financial institutions (e.g. World Bank) and via private

charitable foundations. In their drive to maximise the return from these capital investments, there is an

inherent motivation for the government of a developing economy to seek to maximise the economic returns

for its population.

Unless this motivation is tempered by genuine environmental and social considerations at the time the

investment is made, there is a significant risk that the national population may experience negative

environmental and social outcomes in the longer term.

The provision of international funding to a developing economy for the development of national energy

infrastructure, for example, would likely result in the national government seeking to minimise the unit costs

of infrastructure in an effort to maximise community access to this infrastructure. Unless this drive to reduce

unit costs is tempered by public safety considerations, the net outcome of this investment could be an

increase in the loss of life (as a result of electrical shock incidents from unsafe infrastructure) or loss of

property (as a result of increased fire frequency from substandard infrastructure).

While ISO Standards provide a solution to this problem by setting out the minimum design requirements for

energy infrastructure, there is a need to develop appropriate mechanisms for ensuring that the governments

of developing economies are somehow obligated to adopt ISO standards in the design and delivery of new

public infrastructure, such as new energy networks and transport systems.

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4.2 Accommodating likely gaps in the knowledge and technical competence of the workforces in developing

economies)

The majority of ISO Standards have been developed from the sharing of knowledge and skills amongst

developed economies. As the workforces of these economies have become more skilled and technology has

advanced, ISO Standards have been similarly modified to take advantage of the new knowledge that has

been developed.

By their very nature, developing economies will not have access to the same higher level knowledge and

labour force skills that are available in developed economies. As a consequence, the practical capacity of

developing economies to fully implement contemporary ISO standards is likely to be constrained.

The design and construction of road traffic safety management systems, for example, is an area where

adoption of ISO Standards requires application of specialist skills and knowledge if the full community

benefits of investment in these systems is to be realised by the national community. As a consequence, the

adoption of ISO Standards in developing economies may need to be supported by parallel initiatives that

seek to equip these economies with the knowledge and labour force skills required to support sound ISO

Standards implementation.

4.3 Effective management of development standards and practices given multiple sources of foreign capital

inflows

A challenge that is particularly acute in the case of developing economies concerns the reduced ability of

national governments to influence development practices and standards, given that much of this

development is financed and controlled by foreign interests (e.g. foreign governments providing aid or

multinational corporations). This issue is particularly acute with respect to foreign investment in national

infrastructure and new industry creation.

The net impact of this investment characteristic is that developing economies are often beholden to the

funding provider with respect to the standards and practices that are applied in the development of public

infrastructure and new industries. They therefore have limited ability to subject these projects and initiatives

to ISO requirements on their own.

5 A possible framework for ISO adoption challenges in developing economies

It is suggested that the international standards community could greatly assist developing economies with

the adoption of ISO Standards. Such assistance might take the form of a series of strategic actions that

include, but are in no way limited to, the actions presented below.

5.1 Ensure global funding mechanisms used to support investment in developing economies incorporate a

requirement of adoption of ISO Standards

The majority of capital flows into developing economies occur via international aid programmes and the

operations of the World Bank. At present, both the quantum of funding provided and the delivery

requirements do not take explicit account of relevant international standards.

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Such a deficiency constitutes a community risk for the developing economy and a moral hazard for the

funding provider. It is suggested that these two issues could be alleviated if ISO was to work with the

providers of capital to developing countries (especially infrastructure capital) with a view to ensuring that

future funding initiatives stipulate a requirement for ISO standards adoption.

5.2 Work cooperatively with the national governments of developing economies to promote awareness of

the benefits of ISO standards adoption, particularly in terms of using these standards as a means of

avoiding negative environmental and social consequences of infrastructure development.

The national governments of developed countries rightly prioritise the development of economic enterprise,

with a view to lifting the affluence of their population in the immediate term. Many of these governments,

however, have no direct experience with the complex social and environment risks that are typically

inherent in development activity.

The governments of developed economies could assist with this issue via the sharing of past experiences

with unfettered industry and infrastructure development. This assistance might take the form of joint policy

forums where the governments of developed economies proactively share policy experiences and

knowledge of legislative instruments that have been historically used to mitigate against the adverse

environmental and social consequences of infrastructure and industry development in their own economies.

5.3 Encourage global corporates to adopt ISO Standards when establishing new markets in developing

countries.

Global corporations often play a significant role in the economic growth of developing countries, largely via

the creation of employment. Recent events in some countries (e.g. the loss of life in Bangladesh’s clothing

industry) have highlighted the fact that the failure of corporates to consider the need for minimum

infrastructure standards can create significant public interest risks for national communities.

It is therefore suggested that there is a significant opportunity to promote the greater uptake of ISO

Standards in developing countries by working co-operatively with multinational corporates to develop a

charter (and supporting commitments) for ISO Standards adoption in future activities in developing

countries.

5.4 Promote skills sharing and training development initiatives in parallel with ISO standards adoption.

The practical adoption of ISO Standards by developing countries requires access to specific knowledge and

skill sets – some of which may not exist in the labour force of developing economies. Accordingly, the ISO

community could potentially assist developing economies by developing companion guideline documents for

key ISO standards that essentially detail the minimum knowledge and skills needed to support sound

implementation of such standards.

Further, mechanisms could be developed to promote the sharing of these necessary skills via training

partnerships struck between developed economies and developing economies. Such an approach would not

necessarily mean that ISO would be the provider of skill development services but rather, the ISO might

operate as the facilitator of skill development by promoting knowledge transfer between national

governments.

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6 Summary

The central premise of this paper is that developing economies will only realise the full benefits of ISO

Standards adoption if they are assisted with the implementation of these standards. Specifically, there is a

need for developed economies to assist developing economies by:

a) Working with the governments of these economies to help them manage the inherent tension between

early realisation of economic gains from industry and infrastructure investment and the minimisation of

environmental and social risks.

b) Providing developing economies with access to the high order knowledge and skills sets necessary for

the meaningful adoption of ISO standards, particularly in the area of infrastructure development and

industry development.

It is envisaged that the above assistance could be advanced under a strategic framework comprising four

discrete but inter-related actions, as outlined in the strategic framework summarised in Figure 1. The key

challenge for the International Standards community will be to develop a systematic approach that advances

these and other actions with a view to helping developing economies realise the full benefits of ISO

Standards adoption in the future.

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Background paper for discussion group 2 on Enhancing the NSB role in the national quality infrastructure of developing countries

by Graham Holloway, Consultant

1. Introduction

National Standards Bodies (NSBs) have been established in most developing countries as part of a complex infrastructure designed to facilitate those countries’ access to markets, to participate on level terms in the global trading system, to provide a national focal point for quality and to assist in the development of regulatory and other measures aimed at assuring consumer protection and the promotion of health and safety in the workplace, environmental protection and other desirable outcomes. In some countries, the infrastructure is a diverse mix of institutions, some government-sponsored, some private, while in others most of the necessary functions are vested in a unitary organization, often for reasons of the optimization of the use of scarce resources. In a number of least-developed countries, the NSB is essentially a “standards office” in a government department, tasked with managing the necessary functions until resources permit the establishment of more dedicated institutions. NSBs thus fall into a continuum of sophistication, ranging from the rudimentary to the advanced. Regardless of the national infrastructure, the linkages between its building blocks and the needs to be satisfied are essentially the same from one country to another:

(Source: ISO/UNIDO – “Fast forward”)

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In line with the variety of structural models that exist from country to country, it is not surprising to find that there are a number of different funding arrangements used to support the quality infrastructure, and the funding of the NSB is usually central to the debate. Where central government has established a unitary organization responsible for standards, metrology, conformity assessment and sometimes other elements, it is common for the organization to be funded significantly, if not totally, by government. While this might seem to be an idyllic situation, it can come at a price, because

the NSB and all of its component departments are reliant on essentially one income stream;

that income stream can never be assumed to be sustainable, especially in times of global economic uncertainty;

governments and Ministers change from time to time, and so do their priorities; natural disasters and economic crises can change funding priorities dramatically; in some cases an NSB receives funding from one Ministry and falls technically under

another, with the result that the NSBs have to report to more than one Ministry, often against different criteria;

the NSB can suffer from an identity crisis whereby it has to satisfy the requirements of its chief sponsor, in some cases in direct contrast to the wishes of its other stakeholders such as industry, consumers, etc.;

the recruitment and retention of the right level of qualified staff under government recruitment and remuneration practices is frequently challenging for an organization that does not resemble the typical government department; and

in many cases, even where central government, through one Ministry has established an NSB, other Ministries often fail to use its services when it comes to assisting with regulation, meeting urgent health or safety-related challenges, etc.

There is thus often the perception in the marketplace for standards and related services that the NSB is slow to react, somewhat out of touch, and too closely attached to government to be as responsive to the needs of the market as it should be. On the other hand, the managements of the same NSBs will frequently complain that their masters in government do not really know or understand what the NSB is doing, are always far too busy doing other things to spend time liaising with the NSB, and the key contact people within government, including the Ministers, are changing too often to care! In addition, in a number of developing countries the NSBs are still labouring under empowering laws that pre-date the establishment of the WTO or that are otherwise obsolete, and are powerless to reinvent themselves until new laws can be passed through central government. This has led in some extreme cases to NSBs feeling the need to operate in the best interests of their communities, especially in the consumer protection field, but without any valid legal empowerment to do so. Added to the above less-than-perfect scenario is the often unrealistic advice given to governments that the functions of the NSB should be split up into numerous disparate organizations to rule out conflicts of interest and thereby satisfy the requirements of “international best practice”. While such advice might be based on technically correct premises, it is frequently not presented in a balanced fashion or is misunderstood by governments, who have been known to rush into separating the operations of a well-functioning institution into a number of new institutions that do not have time to establish themselves properly or to build up a sound support base before being expected to perform at full speed and to meet unrealistic and unjustified targets. It is not unknown for instructions to be given to a newly-established NSB to “produce 2500 national standards in the first year” with ten staff members (all new) or to “increase standards production by 20 % per annum” (because standards are good, and therefore more standards must be better …).

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Clearly there is in some instances a disconnect between the well-meaning intent of government to have a quality infrastructure that works and the knowledge, sometimes vested in the NSB but sometimes not, that there is a right and often many wrong ways to get things done. NSBs need to promote their services to all sectors of society, not least the sectors that support them. Furthermore, they need to find ways to ensure that they are playing a full part in the national quality and consumer protection debate. This can and should involve an element of “training those who give you instructions”! Members of governance structures of NSBs such as the ruling Councils or Management Boards are often appointed with little or no understanding of the role of an NSB, and often become too involved in the operational minutiae of the running of the NSB rather than in assisting it to set and achieve strategically meaningful goals. Where an NSB is not financed by government, the situation is often no better; government departments that need to establish regulations very often do not see the wisdom of using the services of the NSB (because it is not a government institution), and if the NSB is partly financed by subscriptions or grants from industry, there is always the risk of conflicts of interest. There is insufficient income from the sale of standards or from the provision of training to cover costs, yet if the NSB supports itself by using income from commercial activities such as certification and testing, or from legal metrology or the “policing” of some mandatory standards, it runs the risk of being accused of “writing the rules, being the policeman, judge, jury and executioner” - and even where this is not yet the case, it is a possible scenario that is always on the horizon. There is thus a need for NSBs in developing countries to seek to raise their profile both within government circles and within the broader community of users of standards-related services, including amongst consumers, and this DEVCO Discussion Group is aimed at identifying ways in which this should be done.

2. Core issues for discussion Based on the above background analysis, a number of issues have been identified, that are intended to facilitate the discussions in Discussion Group 2. These are discussed briefly below and are given in Table 1 along with a number of key questions designed to stimulate debate. At the discussion group, a number of panellists have been invited to make short presentations on some or all of these issues. An open discussion will then follow, with a view to capturing novel ideas that can be used by a variety of NSBs to raise their profile and assist them to play a larger part in the quality infrastructure of their countries. Issue No. 1: The need to better promote the services of NSBs (and especially modern best practices in technical regulation) to governments, test houses and certification bodies Demand for an NSB’s services, and therefore the part the NSB plays in the quality infrastructure, can be stimulated by a combination of supply-side “push” strategies and demand-led “pull” strategies. Conventional marketing techniques are often just as applicable to increasing the uptake of the services of an NSB as they are to a company that manufactures products for the marketplace. If the NSB is seen as a “manufacturer” or supplier of products and services, it can use normal marketing techniques to enhance the demand within intermediary organizations like test houses, certification bodies, government departments etc. These intermediary organizations already have customers who demand their services (such as consumers, industry, and commercial businesses) and should readily increase their own demand for the NSB’s services once they a) become fully aware of them and b) start to trust them. There is thus a case to be made for marketing techniques to be used by NSB’s in “pushing” their products and services more effectively into the market by a combination of

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innovative “product” design; more modern ways of making the product available; market-related pricing for the NSB’s products and services; and creative promotional campaigns aimed at raising awareness of, and creating trust in

what the NSB does

Source: Marketing Management, Kotler, 1994

Issue No. 2: Creating greater demand for the NSB’s services by appealing to the end consumer’s needs By the same token, stimulation of demand from the end consumer will automatically trickle through to raising the profile of an NSB, but this requires that the NSB position itself as a guardian of quality, a protector of the consumer, and a trusted and consistent business partner. Developing the necessary level of trust can take years, but support for SMEs and for organized consumer bodies can pay off handsomely in the medium to long term. Many NSB managements and ruling Councils fail to fully appreciate the strength of their “brand identity”, and therefore fail to exploit it. Issue no.3: Capitalizing on international agreements Most NSBs in the developing world suffer from resource limitations, and where those resources come from government this can ultimately only be attributed to the lack of belief in government that greater investment in the NSB will be worthwhile and will lead to greater economic and social benefits for the nation, whether in terms of increased market access for manufacturers and exporters, or enhanced quality consciousness, or greater levels of consumer and environmental protection. It is no coincidence that developing country NSBs find that they are unable to participate as much as they would like in international standardization owing to, among other things, a continual shortage of funds. The WTO-TBT Agreement requires members to

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“play a full part, within the limits of its resources, in the preparation by relevant international standardizing bodies of international standards regarding subject matter for which it either has adopted, or expects to adopt, standards” and yet most NSBs seem to fail to convince governments to support their efforts to increase their international participation. Without any increase in that international involvement in setting standards, developing countries will continue to be standards-takers. Issue no.4: Working smarter within a region Regional standards organizations exist, yet in many cases they limit their activities to regional harmonization in support of political grouping or free trade areas, without addressing the best ways to assist the region to make its voice heard in the international standards environment. Improving regional coordination of international participation will, via a “push” approach, eventually translate into a raised profile and greater demand for the services of all the NSBs in the region. Issue no. 5: Train those who set your agenda … “Make it clear what you want. Most bosses can’t support their employees even if they want to. Because they have no real idea what their employees want. And to a large extent, it’s the employees’ problem, because they do a lousy job at communicating what they want.” (Edward Ezeanu, “People skills”) The same applies to government officials, their departments, to NSB Councils, Boards of Directors and any other governance structure that is applied to an NSB. There has to be a way in which they can be encouraged and assisted to understand the issues through the eyes of an experienced standardizer ! Issue no.6: How can ISO help ? ISO provides numerous training and assistance measures aimed at improving the way its members do business. Recent innovations include programme for encouraging the setting of national standardization strategies, for improving stakeholder engagement and for strengthening the NSB at the institutional level. What more can or should be done at the ISO level for its members ?

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Table 1: Discussion topics

Core Issue Discussion questions

1. The need to better promote the services of NSBs (and especially modern best practices in technical regulation) to governments, test houses and certification bodies

How can an NSB use conventional marketing techniques to achieve greater uptake of its services by key stakeholder groups ?

2. Creating greater demand for the NSB’s services

by appealing to the end consumer’s needs

How can the NSB better support and address the needs of consumers and SMEs ?

3. Capitalizing on international agreements

Can the WTO requests for full participation in developing relevant international standards be used as a lever to obtain greater resources ? How ?

4. Working smarter within a region

How can regional structures better coordinate participation in international standardization ?

5. Train those who set your agenda …

How should NSBs go about making sure their Councils or other governance structures are properly informed and able to assist in marketing the NSB’s “brand”?

6. How can ISO help ?

What additional ISO initiatives would help raise the profile of its members in developing countries ?

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Background paper for discussion group 3 on How NSBs in developing countries reach out to national players to apply ISO Standards in Emergency preparedness and incident management

by Prof. Ernst-Peter Döbbeling

ThenationalandinternationalcontextDisasters hit countries without asking whether they are developed or not. Hurricane Katrina in USA,

Flooding in Germany or Pakistan, Tsunami in Japan, Earthquake in China, Forest fires in Indonesia,

collapsing building in Bangladesh or drought in Ethiopia. Disasters raise the interest of the international

community; trigger relief actions of the UN Organization, countries and NGOs International media report

for some days with high intensity on victims, damage and loss of values but then interest goes to the next

highlight and the problems remain to the concerned countries or regions.

When asking people what expectation they have in disaster there you may find contrary answers:

‐ My government shall do everything for my protection before, during and after an incident.

It’s not my responsibility to prepare myself.

‐ My Government will not care at all for my protection. It’s my responsibility, I have to

prepare myself for potential risks.

These extreme points of view may be typical for developed respective developing countries. Especially in

Europe the population expects to be secured by authorities and seems to lose more and more the self‐

protection and self‐rescue capacity. Peoples living in cities are often helpless and lost when for example

electricity or drinking water supply fail for a few hours. People cannot understand that the perfectly

organized society with administrative structures and responsibilities and well organized emergency

systems may fail. In developing countries people are much more adapted to instable infrastructures and

used to help themselves or to know alternative solutions. Nevertheless all countries should have structures

and agencies that ensure an effective emergency management because the protection of a population

from harm is a social obligation. The key question is what level of incident response is needed to protect

and is a community or country able to afford this economically?

StakeholdersandGroupsofinterestISO delivers standards for products, services, quality or safety/security. The standards of TC 223 are not

product or service standards in the general sense of industries rather the standards are management

standards and guidelines to improve quality of safety/security and related services. The stakeholders of

some standards are industries but also organizations which are involved in public safety, emergency

planning, incident response and training. Therefore an important group of stakeholders are public

authorities and private actors in these fields. ISO offers with the family of 223 standards neutral documents

which are not driven by political or economic interests but are the results of a consensus driven process

where developing and developed countries have set at one table.

ISOTC223“SocietalSecurity”The ISO TC 223 “Societal Security” is actively working since 2006. Even there is no common definition on

what is “Societal Security” the scope of the TC 223 defines its objectives as follows:

ISO/TC 223 develops International standards that aim to increase societal security, i.e. protection of society from and

response to incidents, emergencies, and disasters caused by intentional and unintentional human acts, natural

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hazards, and technical failures. An all‐hazards perspective is used covering adaptive, proactive and reactive strategies

in all phases before, during and after a disruptive incident. The area of societal security is multi‐disciplinary and

involves actors from both the public and private sectors, including not‐for‐profit organizations.

If you ask people what they include in the term societal security you get a wide range of items from

military security forces, to police, to incident responders, to stability of political systems up to the

individual feeling of being secure when going home late in the evening in your city. ISO TC 223 cannot meet

all these different views and expectations. The committee has limited his focus on societal vulnerabilities

and disruptive events which can affect the population, critical infrastructure, industry and commerce.

Figure 1 shows how the different activities create the overall reaction to disruptive events in ISO 223.

Figure 1: The follow up of Emergency, Continuity and Recovery in a disaster

Within this limits the TC 223 has identified the core needs of how to prepare for disruptive events in order

to manage as best as possible any type of disaster or crisis.

ISO Standards give advice and support to a variety of safety and security matters but there exist also

regulation outside the ISO Organization as for example for drinking water quality and security or pandemic

preparedness of WHO. The following ISO Standards are available or are in development:

• Risk management

ISO 31000/31010 Risk management

• Business Continuity / Resilience

ISO 22301/22313 Business Continuity Management

ISO 22398 Guidelines for Exercises

ISO 22323 Organizational Resilience

ISO 223397 Agreements among organizations

• Emergency management

ISO 22320 Incident response

ISO 22322 Public Warning

ISO 22324 Color Codes for Warning

ISO 22325 Emergency Capability Assessment

ISO TR 22351 Data Codes for Interoperability

ISO 22315 Mass Evacuation

The standards of TC 223 have two main audiences. One is industry and commerce with the group of

standards for Business continuity and Organizational resilience. The other is emergency management

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which is related to public authorities and services. In between there are standards which have links to both

sides as for example “Agreements among organizations” or “Guidelines for exercises”.

It is obvious that Emergency management or business continuity Management have to include and to

consider not only the main population of a country but also people with different forms of handicaps.

Emergency management cannot always take in account all needs but emergency planning and risk

awareness should always consider the different vulnerabilities of groups and individuals in a risk area.

BusinesscontinuitymanagementandEmergencymanagementBusiness continuity refers to industry and commerce and is more or less synonymic with Operational

continuity which is more general and applicable to any organization or process. Business continuity

management is the holistic management process that identifies potential threats to an organization and

the impacts to business operations those threats, if realized, might cause, and which provides a framework

for building organizational resilience with the capability of an effective response that safeguards the

interests of its key stakeholders, reputation, brand and value‐creating activities.

“Emergency management” can be defined differently according to the language, nationality, organization

or legal regulations involved. In ISO Standard 22320, emergency management is the overall approach for

preventing and managing emergencies. In most of the countries Emergency management is in full

responsibility of states authorities. The implementation of Emergency management normally implies the

existence of a respective legal framework. An ISO standard does never intent to replace such a national

legislation nor should a national accepted standard be in conflict with. Therefore the ISO standards of the

Emergency management family only give guidance, show international best praxis and support the

development of Emergency management in a country, a region or in a community.

As well of high importance is the continuity of vital functions of the society as for example water, energy,

health system, administration, financial services or public transport. Herein the Business continuity process

and the public process are linked. Without the functioning of vital functions a breakdown of the economic

system with middle or long term disadvantages is possible. This may conduct to a major loss of private

income, companies benefit or governmental finances.

ThesequenceofadisruptiveeventwiththreephasesBoth, Business Continuity and Emergency management, consist of three phases in a disruptive event

(before, during and after) as show in figure 2. In general, both utilize a risk‐orientated approach. Incidents

can be caused by natural, industrial, or unintentional or intentional (criminal or terroristic) man‐made

disasters and the consequences can be seen independently from their original causes. For example the

breakdown of a drinking water system can have natural, man‐made technical or a terroristic source, but

the countermeasures to limit the consequences for the population are very similar.

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Figure 2: The Phases and activities of Emergency Management “Before” includes the risk analysis and risk diminution by prevention measures and the risk communication to people who might be concerned. The objective is to create resilience against the identified risks. Depending on the residual risk, the given vulnerability of people at risk, industry and critical infrastructure a defined level of preparedness is necessary in order to manage disruptive of events. Main items of preparedness are planning according to identified risks, preparedness of incident response and information of the public about risks and planned measures against. “During” starts with the impact and includes warning of people at risk, activation of incident response on a level which is necessary, command and control, information and communication on the different hierarchical levels from local to national and of course the intervention of rescue and relief forces to save people, mitigate negatives effects and prevent critical infrastructures from collapsing. “After” includes operational continuity and the transition to recovery. Many disasters show a relative short phase of immediate rescue operations but when people have reached a safe area Emergency management has to ensure basic human needs which are the phase of continuity as for example drinking water, food, shelter or family regrouping are essential for the concerned people. Only when this continuity process had been planned as part of the overall emergency management process the whole will be successful. At the end “recovery” is the way back to normal conditions and it is normally not part of emergency management. From the sequence perspective it is very important to know how to identify the real (residual) risk and the vulnerability of the local population and how to make a planning for emergency, continuity and recovery measures.

Example:ThecriticalinfrastructureofpotablewatersupplyA typical and often happened disruptive incident is the interruption of the potable water supply of communities. The origin of this failure might be the physical interruption of a central delivery line, the electrical black out of pumps or the identification of noxious bacteria, which oblige to stop the water distribution and to desinfect the water line system. Such a disruptive incident has serious effect not only on people’s life but also on all companies which use water from water lines for their production as cooling water, process water or product water. Not to forget the amount of water indispensable for hygienic purposes (showers, toilets etc.).

PreparednessandplanningSeveral standards of ISO 223 family support effective emergency preparedness. For the private sector

“Business continuity management” specifies requirements to plan and establish a management system to

protect against, reduce the likelihood of occurrence, respond to and recover from disruptive incidents as

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an interruption of water supply. A Business continuity plan will help a company to survive a disruptive

event in being prepared, knowing the key elements of the business and have alternatives when the normal

business is disturbed.

Thus a company should identify it’s dependencies of public water supply, evaluate the minimum amount of

water consumption to continue, how long an interruption can be tolerated and at what interruption time

production has to be stopped in order to avoid damage of machines (missing cooling water) or missing

water for processes.

Public emergency preparedness has mainly to consider the water needs of the population but should also

take in consideration special installation as hospitals as well as industrial consumptions. When water

supply is stopped because of health reasons the information and warning of all consumers with advice how

to behave is of high priority to prevent illness. It is a great challenge to get this information spread in short

time to all consumers concerned.

The ISO TC 223 standardization respects these main items by elaboration of standards on Public Warning,

Mass Evacuation, Color Codes for Warning and Guidelines for Exercises. A standard on Emergency

capability assessment will provide guidance on how good is the preparedness for a certain risk.

IncidentresponseandcooperationIncident response comprises actions to stop the causes of an imminent hazard, and/ or mitigate the

consequences of destabilizing or disruptive events, and/or recover. These events include natural disasters,

terrorist threats, poor IT security or an industrial fire disrupting the product chain. The main activities of an

incident response are:

− Warning of the public

− Alerting and activation of incident response

− Command and control, information, coordination and cooperation

− Save lives and mitigate negative effects on values and environment

− Stabilization of the situation for continuity and recovery

Incident response according to the ISO Standard is applicable in public or private sectors where fast

decision making, often without complete information, is needed. “Command and control” has its origin in

military and police terminology. In standardization it is a more generic term for target‐orientated Incident

response and well understood by practitioners all over the world.

Looking at the problem of potable water supply the standard ISO 22320 gives examples for typical roles

and responsibilities, of course adapted to the local and legal framework of incident response, to have a

functional and efficient organization to manage the incident. Most emergencies suffer under the lack of

appropriate decision making, therefore the standard gives a guideline how to identify and define incident

response levels; how to implement structured command and control according to political, strategic and

tactical needs and how to create a response system which is scalable to different incident types and sizes.

As it was said before a potable water breakdown needs the involvement of many groups, private and

public companies and the health organization so that the right assembling of the crisis management is

essential for success. Figure 3 shows how intensive communication among involved actors has to be done

in order to create a common operational picture on that was happened and where incident response

action is urgent.

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Figure 3: The communication needs of multi‐organizational decision making . Today in many countries water supply is not anymore in the hands of public services but in that of private

companies (as well as electricity or gas). Hence cooperation which is the process of working or acting

together for common interests and values based on agreement and not by hierarchical obligation,

becomes more and more important.

A breakdown of the potable water supply is not manageable only with hierarchical coordination but good

partnership and cooperation of the different actors. The ISO Standard on “Agreements among

Organizations “ gives guidance in which may for example private and public organizations (Community and

private water supply company) can prepare for a potable water supply interruption by defining how to

implement a common crisis management and how conjoint public information can be given .

ContinuityManagementOperational or business continuity planning is of high importance in a community as well as in industries.

Continuity planning for infrastructures and administrative tasks strengths enormously the confidence of

the population in states authorities as well as the confidence of stakeholders into the management of a

company. The continuity management has as objectives the transition from rescue / first respond modus

to continuity modus where the situation becomes stabilized for the next days or weeks. This includes for

people for example shelter, drinking water, food and medical service. Also the social coherence of

communities and family reunion are important elements. The better and the faster the change from

incident response to continuity management works the better a disruptive event can be managed

completely.

In the example of potable water interruption the continuity phase focusses on the water delivery for the

next days on a minimum need and on priorities. Alternatives for delivery have to be elaborated as for

example mobile tank systems, tank trucks, open water resources as rivers and lakes, water in bottles etc..

These alternatives depend on the available means and the needs (e.g. weather conditions, structure of the

population). It has to be checked by the emergency management including logistics and transport and

hygienic safety. The wider the impacted area and the greater the number of people concerned the more

important is the coordination of local emergency management organizations and the cooperation with

private partners who can deliver bottled water. It is obvious that such operations work much better if

there had been done operational continuity reflections and planning in advance.

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RecoveryFinally the continuity process is the link to the recovery process. Recovery to normal life depends on

resources and is sometimes a time and finance consuming process. Thus a good continuity process may

save resources that are important for recovery and the continuity of commerce and business reduces the

need of governmental activities or relief from outside.

TopicsforthediscussionAs conclusion from the above background analysis a number of key questions based on the exemplary

incident of the interruption of potable water supply are open for discussion in group 3. The auditory should

be motivated to reflect the situation in the different countries and how emergency management would try

to manage this exemplary situation and how the present situation could be improved by ISO Standards.

The objective of the session should be to understand that in principle

‐ All different disruptive incidents need similar processes and management structures.

‐ Risk related preparedness and planning is indispensable

‐ Crisis management should consider public and private needs

‐ The education, information and warning of the population is important

‐ The initial incident response must lead into a continuity process without interruption

Core Issue Discussion questions

1 Implementation of a national, regional or

communal incident response system according to

risks, needs and economic possibilities

In which way NSB can support the system to cope

for example with a drinking water interruption?

2 Preparedness of a major city for a more than 24

hours water line brake down for industry and

population

How can NSB gain interest in standardization on

Emergency management or Business continuity

management to be better prepared in case of a

breakdown of the potable water line system?

3 Necessary sequences of measures in case of a

potable water line net must be stopped.

How can NSB identify stakeholders and groups of

interest in potable water use in order to start

with systematic risk analysis and a planning.

4 Education, information and warning of the

population

How can NSB contribute to education,

information and training when, for safety

reasons, the potable water system has to be

stopped

5 Crisis / Disaster management with coordination

of public and private needs.

How can ISO 22320 be used by NSB to setup a

command and control system which coordinates

the measures to manage a potable waterline

breakdown on different hierarchical levels?

6 Setup of a continuity measures for potable water

supply.

Which planning is real needed to ensure a

minimum amount of potable water delivery to

population and industry with a quality required

by WHO.

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ITEM 11 REPORTING FROM THE BREAKOUT GROUPS

The discussion group chairs, members of the DEVCO Chair’s Advisory group, will report on the outcome of the previous day’s discussions as follows:

Mr Damian Fisher for breakout group 1 on How can the strategic use of ISO standards drive quality, innovation and growth in developing countries? – Case examples - road traffic safety and energy management

Mr Carlos Amorim for breakout group 2 on Enhancing the NSB role in the national quality infrastructure of developing countries

Mrs Anthea Ishmael for breakout group 3 on How NSBs in developing countries reach out to national players (including government, local authorities, stakeholders) to apply ISO standards in emergency preparedness and incident management?

The outcome of the discussions will be further reviewed by the DEVCO CAG at its 20th meeting to be held in St Petersburg on 17 September 2013, and where appropriate, taken into account for the implementation of the ISO Action Plan for developing countries 2011-2015. DEVCO ACTION DEVCO members are invited to

note/comment the information presented

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ITEM 12 PANEL DISCUSSION ON THE EFFECTIVENESS OF TECHNICAL ASSISTANCE PROVIDED BY ISO – HOW TO MEASURE PERFORMANCE IMPROVEMENT IN MEMBERS WHO RECEIVE TECHNICAL ASSISTANCE?

Dr Lalith Senaweera, Director General, SLSI (Sri Lanka), and member of the DEVCO CAG, will chair the discussion and invite the panelists as well as the audience to share their views on ways to increase the effectiveness of the technical assistance provided by ISO. Mr Jens Andersson, Independent consultant from Sweden, specialisted in monitoring and evaluation of development cooperation projects, will facilitate the session. In order to participate actively in the discussions, DEVCO members are invited to study the background paper in Annex prepared by Mr Andersson. Dr Senaweera and Mr Andersson will be joined by a number of invited panelists. DEVCO ACTION DEVCO members are invited to join in

the discussion

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Background paper for Panel session: The effectiveness of technical assistance provided by ISO – How to measure performance improvement in members who receive technical assistance?

By Jens Andersson, Consultant

INTRODUCTION

As a provider of technical assistance, ISO is part of the wider development community. As su ch ISO and its me mbers are affected by international trends that influences the delivery and bes t practices of aid.

First, globalisation has led to a massive incre ase of glob al financial flows. World goods an d services exports have tripled the last decade.1 Remittances and FDI (foreign direct investment) are at par or s urpass traditional aid even in low-i ncome countries.2 Growth in deve loping regions combined with stagnatio n in the OECD countries has in recent decades been reshaping global power balances. The im portance of South-South trading and aid links ar e increasing. In parallel, philanthropic sources of development finance – such as the Bill and Melinda Gates Foundatio n – have become increasingly active. In addit ion, financial a usterity puts a downw ard pressure on traditional aid donor countries 3, which may affe ct the lowest income countries in particular.4 All together developing countries are now offered an incr easingly broad choice of external development finance. The challenge is for countries to cho ose wisely between these sources a nd deal with the specific character and conditions of the different sources.

Second, countries are confronted with diverse challeng es to man age their development trajectories. Even though great progress has been made in terms of global poverty reduction and social well-being poverty remains widespread in sub-Saharan Africa and Southern Asia .5 Important inequalities re main within countries, f or example around thre e-quarters of the world’s extremely poor people live in middle income countries. 6 As countries g row and their economies are becoming more complex they are increa singly being confronted with the d ouble task of promoting entrepreneurship and social cohesion in order t o achieve sustainable and inclusive growth. Improved governance and public sector reform should be at th e centre of these efforts as emphasised by the recent report of the High-Level Panel on the Post-2015 Development Agenda.7

Third, development cooperation is trying to reinvent itself to increase the effect iveness of aid following disappointment with its performance. This effort should also been seen in the perspective of the general push to increase the performance of public service since the 1980’s based on the ideas of ‘New Public Management’. The Paris Declaration on Aid Effectiveness was adopted by partners and donors in March 2005. It sets out five commitments of partnership within the context of development cooperation: i) co untry ownership; ii) alignment of d onor activities to partner

1 WTO, World Trade Report 2013, p. 71 2 WTO/OECD, AID FOR TRADE AT A GLANCE 2013 CONNECTING TO VALUE CHAINS, p. 59 3 Greenhill at al (2013), The age of choice, p. 11 4 OECD (2013), OUTLOOK ON AID SURVEY ON DONORS’ FORWARD SPENDING PLANS 2013-2016 5 United Nations, The Millennium Development Goals Report 2013, p. 7 6 Melamed THE NEXT GLOBAL DEVELOPMENT AGENDA ENDING POVERTY, PROMOTING SUSTAINABILITY, p. 7 United Nations (2013), A NEW GLOBAL PARTNERSHIP

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priorities and structures; iii) harmonisation of donor activities; iv) managing for r esults; and v) mutual accountability.8

With these international trends as a background the rest of this paper will discuss a set of issues relating to ISO’s provision of technical assistance and measurement of its performance.

ISSUE 1: ISO’S TECHNICAL ASSISTANCE AS PART OF DOMESTIC REFORM An effective National St andards Body (NSB) is part and parcel of a f unctioning national quality infrastructure. As such the NSB is a n integral part of a large set of private and public actors th at oversee markets and provides services to a count ry’s enterprises and cit izens. The importance of standards for a functioning market economy and the well-being of the populatio n need not be elaborated on here. The point is that the NSB is part of a broader context and that standardisation looks very differently depending on t he current set-up of a country’s national quality infrastructure. In many countries there is a refor m process in place that aims to mo dernise the national quality infrastructure. From a technical assistance perspective such a process can be described to involve progress in at least five areas:

(i) Legislation (ii) Policy (iii) Coordination and stakeholder involvement (iv) Organisational and individual mandates and capacities (v) Awareness-raising towards enterprises and the general public

Reform is usually a slo w and complex matter, in particular in poor capacity environments. Vested interests are involved and there is u ncertainty and different views as to the direction of reform. A clear vision from go vernment or key actors is needed to drive reform a nd overcome opposition . Technical assistance has an important role to play in p aving the way for ref orm by raising awareness, enhance capacities and provide technical input. However, there are limits to what can be achieved by external assistance. Ultimately, it is the cou ntry and its stakeholders that are in charge of t he reform process and decides on progress. The implication is that I SO’s technical assistance needs to be provided in the spirit of partnership and be embedded in the reform processes of the ben eficiary countries involved. This insight is needed to u nderstand how technical assistance sh ould be delivered and what results that can be expected from different types of support.

A natural focus of technical assistance to quality infrastructure and standardisation is on reforming and developing the core competences of some key public and private agencies and organisations. The public and SME’s may feature mainly as targets of media campaigns on the importance of standardisation. The benefit to individual citizen s and SME’s are mainly indirect through improved standardisation and a better functioning market economy. However, given that larg e shares of the population (and economic activity) in developi ng countries live in po verty or are excluded from participating in the formal sector there may be a need to including social issues to a greater extent even in technical a ssistance of se emingly very technical nature. What does increased use of standards mean to diff erent vulnerable groups? Is there an urban/rural bias? Are there gen der aspects that need to be considered? Do SMEs need specific support? How can consumer groups be strengthened? Even if direct su pport to these groups a re beyond the scope of most technical assistance activities, one possible approach is to produce impact assessments that ma y inform the design of activities.

8 OECD. 2005. The Paris Declaration on Aid Effectiveness. March 2nd, 2005

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ISSUE 2: SELECTING THE TYPE OF TECHNICAL ASSISTANCE Looking at the five ref orm areas mentioned above it is clear that different types of technical assistance are suitable for different objectives. There is a wide range of possible activities ranging from e-training to comprehensive support to reform of the national qu ality infrastructure. When discussing technical assistance it is useful to distinguish between individual, organisational and institutional capacities as shown in the matrix.

Capacity level Potential technical assistance activities

Individual External training, workshops, seminars, study tours

Organisational In-house training, train ing of trainers, technical assistan ce to change structures and procedures

Institutional Technical assistance to draft legislation and policie s, advocacy and awareness-raising

Different donors have different possibilities to provide s upport depending on priorities an d resources. As an inter national member based organisatio n ISO is fa ced with th e challenge to reach out to its numerous members as effectively as possible given its limited human and financial resources. In the 2005-2010 Action Plan, ISO’s technical a ssistance was predominately centred on the individual level with training, seminars and workshops. This is qu ite natural given that this may be a cost-effective way to leverage resources. However, the results in terms of organisational and institutional changes are dependent on the participant s bringing back their knowledge to the organisations and act to improve the way they and their organisatio ns work. For a technical organisation as ISO these events are importa nt occasions of learning and for s ome the on ly window to the outside world, colleagues in ot her countries and best- practice. May of cours e benefit organisation in particular if r epeated and many participan ts from same organisation/country, but direct impact is with the individual.

The realisation of a need for deeper interaction with members may be behind the IS O Institutional Strengthening (INS) programme that involves the identificat ion of needs so as to draw up a list of priority actions, which are then addressed thr ough the delivery of ISO technical assistance. A review of the first 19 n eeds assessments con firm the point made above of the importance of accounting for institutional gaps, such as lack of legislation or quality policy.

A particularly interesting aspect of I SO is the potential for capacity building that comes with ISO membership itself. Like other international member driven o rganisations, ISO has a central role in the international standardisation community. As such ISO p rovides a platform for n etworking and best-practice for the standardisation community. Participation in the technical work also provides important learning possibilities on an on-going basis. This gives a context that can potential ly increase the effectiveness of ISO’s technical assistance beyond the technical assist ance activities themselves. This be ing said it is a challenging task to measure this ‘membership effect’ and to separate it f rom the contribution of all other factors that aff ect the capacity of a country’s quality infrastructure.

ISSUE 3: INTEGRATING RESULTS INTO THE PLANNING CYCLE Let us now move to the issue of how to integrate results or performance measurement into ISO’s technical assistance (as opposed to the performance of NSB which is a much broader issue). So why is there a need to focus on results? What are the pre-conditions for doing so?

The first question is conceptually easy to answer. There are at least fo ur reasons why ISO should focus on results. First, ISO wants to show members that its technical assistance is effective and is worth the resources it absorbs for both the Secretariat a nd members and actually assists t he

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weaker members in particular in reforming and upgrading its quality inf rastructure. Second, ISO wants to co nvince current and ne w donors t hat it delivers technical assistance that meet the overall objectives of the development commu nity - in terms of pove rty reduction, governance, market development – in a cost effective manner. Thir d, ISO wan ts to use its performance measurement internally to impro ve the way the Secretariat plans, implements and follows-up on the technical assistance activities. Fourth, but no less important, ISO wants exchange experience with the wider development community and share be st-practice with other internation al organisations and donors that are active in the quality and standardisation area.

A focus on results does not come automaticall y. Integrating results is facilitated if there is f irm commitment from management, the organisation is willing to invest in results-relate d training and systems and results are integrated into the whole planning cycle. A culture of transparency and a willingness to learn and change are also important pre-conditi ons. Since results-based management has resource implications it is impor tant that a practical and realistic approach is adopted. Working with results shou ld be helpful to the organisation and not be overly expensive, rigid or bureaucratic.

ISSUE 4: DEVELOPING A RESULTS-FRAMEWORK A common way to distinguish between different types of results is provided by the diagram. Most organisations report on inputs and activities, but need to think about how they report on the results of these activities. Reporting on outputs is usually quite straight-forward as they are the immediate results of an activity, e.g. the number of people trained and if they were happy with the trainin g. The challenge begins with the outcome level. Outcomes are beyond the immediate control of an activity, but it should be clear that the activity h as contributed to achieving the outcome, e.g. th e passing of new legislat ion or greater public-private sector dialogue. Impacts are the long te rm development effects of an activity, e.g. improved quality infrastructure or enhanced competitiveness.

Figure 1 The results chain

By developing a log-frame matrix 2011‐2015 Action Plan, the ISO CS followed inte rnational best-practice in how to present the different results-levels of its t echnical assistance activities and how to measure progress. T he log-frame allows for a clear rep resentation of a progra mme and h as been a common requirement for do nor funded interventions for some time. In the d esign phase, the first question one should ask is whether the different r esults-levels link together in a logical way. In order to check this it is useful to represent the whole programme graphically in a flow-chart in what can be called a ‘programme logic’. For illustra tive purposes the ISO Action Plan is

Input

Financial, human and material resources

Actions taken, work

performed

Results from the development

intervention like products, capital

goods and services

Likely or achieved short and medium term effects

Long‐term effects

Activty Output Outcome Impact

Results

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reproduced in that format in Figure 2, using a simplified language at Output and Purpose levels. Overall, the logic would seem to hold, the six outputs are targeted at different aspects of standardisation capacities and are likely to contribute to t he purpose of strength ening national standardisation infrastructure, which in turn may have a positive impact on t he economic and social performance of a country. However, it should also be clear that the chain of changes that need to take place for the outputs to lead to th e goal is much more complex than shown in t he figure. In a ddition, activities aimed at one out put may influence results in anoth er output a nd outputs may be reinforcing each other.

Figure 2 A simplified flow-chart of ISO’s TA Action Plan 2011-2015

ISSUE 5: CHOOSING INDICATORS The general advice is t o make performance indica tors SMART, meaning that they should be specific, measurable, attainable, relevant and time-bound. For pr actical purposes it is also important that the chosen indicators can be measured at reasonable cost, which implies that there should not be too many indicators and that it should not be too resource-demanding to collect, compile and analyse the data needed for measurement.

ISO developed a set of indicators for the 2011-2015 Action Plan. Even though that is helpful, the indicators listed also illustrate the challenges involved in measuring performance. First, indicators should not be confounded with ta rgets or re sults. They should describe the variable to be measured in a neutral manner, e.g. “ Number of P-memberships held by developing country Member bodies in ISO TCs, SCs and WGs“ as a measure of the Output “Increased participation in ISO technical work”. Second, it may be difficult to find appropriate indicators at impact level. An indicator such as “number of ISO International Standards adopted by developing countries”, may provide a useful contextual information, but one should be a ware of the difficult ies in linking such an indicator to ISO’s te chnical assistance, give n that there are many other influential factors at play. Third, tracking pr ogress at Outcome le vel, i.e. usually at organisational a nd institutional levels is usually possib le and a requirement of many don ors. However, measuring changes at these levels are challenging. Two possibilities can be extracted from ISO’s log-frame for the 2011-2015 Action Plan:

Improvement in NSB p rocesses through the formulation of business plans, includin g appropriate financial management

Outpu Purpos Goal

Increased participation in ISO technical work

Capacity built in standardization

Awareness improved on International

Members strengthened at institutional level

Regional cooperation strengthened

Standardization part of educational curricula

To strengthen the national standardization infrastructure in developing

To contribute to improving developing countries’ economic growth and access to world markets, enhancement of the lives of citizens, fostering innovation and technical progress and achieving sustainable development when considered from each of the

Activitie

Sponsorshi

Training

Institutional strengthenin

Workshops

Training material

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Annual number of national stand ards, including adoptions of Inter national Standards, published

In the first example, the focus is on the formulation of business plans. But is that enough for an improvement to have occurred? What about impl ementation of the p lans? And what kind of processes need to be improved in order to progress to have been achieved? And i s it possible to find quantifiable measures that can be aggreg ated so that ISO can measure progress at Action Plan level? The second example should be an easily quantifiable indica tor. But it also implies that maintaining or increasing the level i s a good thing. Does th at mean the indicator awards quantity over quality?

ISSUE 6: MONITORING THE ACTIVITIES Developing the log-frame and ind icators is only the first step in the monitoring process. The real challenge for any implementing organisation is to use the log-frame and in particular the indicators for monitoring, learning and reporting purposes. One wa y to proceed is to produce a monitoring and evaluation plan in which the following issues are clarified and agreed:

(i) Purpose and scope of the results-based work

(ii) The results framework, includ ing intended results at different levels linked to planned activities

(iii) Indicators that are going to be used in monitoring and how they are going to monitored

(iv) A plan for evaluations

(v) Roles and resources

(vi) Reporting and feedback

The review of the 2005 -2010 Action Plan sho wed that ISO already has put in p lace important components of a monitoring and evaluation system. A log‐frame and objective tree was developed for the 201 1‐2015 Action Plan, th ere was an annual re port to members, key performance indicators were being pr esented to the DEVCO CAG, impact questionnaires were being sent out and compiled and recently an analysis of the INS programme has been produced. Among other things ISO faces the challenge co mmon to ot her centralised technical assista nce providers to aggregate results from a great n umber of relati vely limited tech nical assistance activities benefitting a large number of countries and stakeholders.

This being said DEVCO’s annual report on d evelopment and training to the ISO Council mainly contains information on activities, b ut provides limited indications a s to the results achieved. The review of the 2005-201 0 Action Plan suggest ed that “ A publicly available and comprehensive report, on an annual basis, on ISO support to developing countries that brings the elements of monitoring together would be a valuable way to advertise ISO’s TA activities, promote lessons learned and increase transparency.”

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DEVT /16350071

QUESTIONS TO THE PANEL

Issue Questions

Issue 1: ISO’s technical

assistance as part of

domestic reform

i. What is the main driver of reform of national quality infrastructure and what is the role of technical assistance?

ii. Does ISO’s technical assistance cover the essential capacities involved in reform of national quality infrastructures or should there be a refocus?

iii. Are citizens and SME’s sufficiently considered in ISO’s technical assistance activities?

Issue 2: Selecting the type

of technical assistance

i. Is ISO’s technical assistance sufficiently targeted at the organisational and institutional levels given its limitation in resources?

ii. What is your view of the INS programme and does it have the potential to address these issues? Is it sufficiently targeted at LDCs?

iii. In what way can the role of ISO membership in capacity building be strengthened?

Issue 3: Integrating results

into the planning cycle

i. How do you relate to results and performance measurement in your NSB? Are these issues becoming more/less important?

ii. Where does the main interest in performance measurement come from? Internally/externally?

iii. What is the way forward for ISO’s technical assistance in terms of performance measurements?

Issue 4: Developing a

results‐framework

i. What is your experience with working with results‐frameworks?

ii. Are donors sufficiently clear about their requirements as regards results and performance measurement? How can the creation of unnecessary bureaucracy be avoided?

Issue 5: Choosing results

and indicators

i. As a donor, how do you use indicators in your work and what is the key information you are looking for?

ii. How can ISO develop its work with indicators in future Action Plans? What are the key challenges?

iii. Would you have examples of good indicators at the Outcome level in relation to standardisation?

Issue 6: Monitoring the

activities

i. What is your experience in actually using performance measurement in monitoring and reporting?

ii. Would it be advisable for ISO to develop a comprehensive monitoring plan?

iii. What is the way forward for ISO in terms of reporting on activities and results?

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DEVCO 11/2013

DEVT/16341900

ITEM 13 DATE AND PLACE OF THE NEXT MEETING

The 48th meeting of DEVCO will be held on 8 and 9 September 2014, in Rio de Janeiro, Brazil, followed by the ISO General Assembly from 10 to 12 September 2014. DEVCO ACTION DEVCO members are invited to note

the above information

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