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IS YOUR DIGITAL ADVERTISING REACHING THE RIGHT CONSUMERS? Stuart Pike & Anand Kalidasan 26 May 2015

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Page 1: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

IS YOUR DIGITAL ADVERTISING REACHING THE RIGHT CONSUMERS?

Stuart Pike & Anand Kalidasan 26 May 2015

Page 2: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

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TODAY’S PRESENTERS

Dr. Stuart Pike Head of Digital Audience Measurement Nielsen Southeast Asia, North Asia and Pacific Email: [email protected]

Anand Kalidasan Executive Director Digital Audience Measurement Nielsen Southeast Asia Email: [email protected]

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REACH RESONANCE REACTION Reach the right people Influence their opinion Impact their

behaviour

× =

POWER OF 3RS

Our framework to analyse and understand brand marketers’ advertising results

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79%

TOP 3 QUESTIONS CLIENTS WANTED TO KNOW…..

Source: Nielsen Delivering Confidence for Digital Buys webinar in April 2015

ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE?

ARE MY ADS ACTUALLY BEING SEEN?

WHO ARE MY ADS ACTUALLY REACHING?

80%

79% OUR ANSWER IS DIGITAL AD RATINGS

Page 5: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

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Digital measurement today

Video Views Click

Through Rate

Page Views Display/ Banner

Impressions

890,000 0.9% 4,930,000 2,930,000

Still left asking…

“WHO SAW MY AD?”

CURRENT AUDIENCE MEASUREMENT CHALLENGE

Page 6: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

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32% Reach

2.6 Frequency

83 GRPs

Demo: Female 18–24

Measurement comparable to other media

CURRENT AUDIENCE MEASUREMENT CHALLENGE

Page 7: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

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INTRODUCING NIELSEN DIGITAL AD RATINGS Historic partnership, utilising Facebook user base as a third party panel

50-60% coverage of total campaign impressions

Unduplicated reach across various devices

Overnight delivery

Page 8: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

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TWO MEASUREMENT SOLUTIONS

Digital Ad Ratings – a TV ratings equivalent for digital advertising

R F GRP

Weekly audience ratings by demo, consistent with TV

Delivery against campaign targets (e.g., Females 25–54)

Total Ad Ratings – unduplicated audience for digital + TV campaigns

Unduplicated ratings from Digital and TV campaigns, by demo and network/site

Built from Nielsen TV Ratings and Online Campaign Measurement inputs

Measurement for PC impressions and

Facebook mobile ads

Page 9: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

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NIELSEN DIGITAL AD RATINGS IN THE US

Nielsen Ad Ratings launched in mid 2011

Only service accredited by Media Ratings Council (MRC)

able to report individual demographic breakdown

Utilises 180M+ Facebook members as panel

Over 19,000 campaigns representing $4 billion USD in digital

spend over more than 500 unique clients

Adopted by 22 of the top 25 advertisers and their agencies

Page 10: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

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TOP MARKETERS ARE USING DIGITAL AD RATINGS International clients include…

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SO ARE GLOBAL PUBLISHERS AND AD PLATFORMS US/Europe/AU publishers include…

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We look for the best marketing ROI – and the best tools to gauge that. Nielsen

Digital Ad Ratings is an exciting resource that brings a more rigorous standard to our online campaigns and consistency in

measurement strategy across our portfolio of brands.

” Jennifer Gardner Director Media Investment Unilever

Page 13: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

Video is a huge focus for AOL, and we’ve consistently worked with

industry leaders to pioneer initiatives that will bridge the gap between TV

and premium digital video.

” Tim Armstrong Chairman & CEO AOL

Page 14: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

Mobile video is cutting into TV prime time. Advertisers are clamouring for

a solution that reaches across all devices, and Nielsen Digital Ad

Ratings is that solution.

” Keith Eadie Chief Marketing Officer Tubemogul

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MEDIA PLANNERS CAN OPTIMISE THE MIX OF THEIR DIGITAL ASSETS JUST DAYS INTO A CAMPAIGN EXAMPLE: Video reaches 1.5x more people than display with the same number of impressions

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

0 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000

IMPRESSIONS

REA

CH

Video only

General Display only

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0%

10%

20%

30%

40%

50%

60%

70%

80%

500,000 3,000,000 5,500,000 8,000,000 10,500,000 13,000,000 15,500,000 18,000,000

Audience Reach (%) per Impression

Site AReach (%)

Site BReach (% )

Site CReach (%)

Site DReach (%)

Site EReach (%)

BY UNDERSTANDING THE WAY REACH BUILDS

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HOW DOES DIGITAL AD RATINGS WORK?

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LEVERAGING TECHNOLOGY BUILT FOR THE FUTURE

NIELSEN TAGGING PLATFORM

BIG DATA PROCESSING REPORTING PLATFORM

• Proprietary tagging and collection Platform

• Self-serve option

• Tag implementation troubleshooting support

• Facebook validated demographics 24x7

• Campaign/Site/ Placement attribution

• Local audience weights for calibration

• One UI throughout the world

• Client/Brand level access control

• APIs ready for RTBs, trading desks, Programmatic Buy Platforms, DMPs

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DIGITAL AD RATINGS BENCHMARKS AND NORMS – SAMPLE USA

P – Persons/All Adults

On-target Percent Benchmarks

Table 3 – Advertiser Category

Note: Advertiser categories are defined by the Nielsen Online Brand Effect solution definitions.

CATEGORY 18–34 25–54 18–49

P F M P F M P F M

AUTOMOTIVE * * * 57% * 53% 72% * *

COMPUTERS AND ELECTRONICS 57% * 76% * * * 77% * *

CPG 61% 30% 47% 59% 40% 39% 68% 47% 58%

ENTERTAINMENT 70% 53% * 57% 40% * 68% 59% *

FINANCIAL SERVICES 51% * 58% 60% 35% * 77% 41% *

PROFESSIONAL SERVICES * * * 62% * * * * *

SHOPPING/RETAIL 58% 63% * 55% 32% * 78% 51% 56%

TRAVEL * * * 56% 36% * * * *

Table 4 – Ad Network vs. Publisher

CATEGORY 18–34 25–54 18–49

P F M P F M P F M

AD NETWORK 46% 27% 40% 50% 29% 31% 64% 36% 44%

PUBLISHER 62% 36% 61% 63% 48% 51% 74% 54% 68%

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DIGITAL AD RATINGS – SEA ROLLOUT 2015

End May End June End July End August End September

OTHER APAC MARKETS • Japan: End Q3 • China: End Q2/early Q3 • India: Q4 (tbc)

Singapore Indonesia Philippines Thailand Malaysia

Page 21: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?

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LAUNCH WITHIN 7 DAYS

Client provides media plan info to Nielsen

Nielsen registers campaign and sends tags to client

Client traffics campaign tags

Campaign measurement and reporting begins

SETTING UP NIELSEN DIGITAL AD RATINGS IS SIMPLE AND FAST

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POLL 1: WHAT PERCENTAGE OF YOUR DIGITAL CAMPAIGN IS ON-TARGET ?

A. Close to 100%

B. About 50%

C. About one-third

D. Don’t know

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TOTAL AD RATINGS

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TV ratings Digital ads tagged with Nielsen tag

METHODOLOGY

TAM panel Online Ratings

Cross-Platform Reach

Fused data • Third party profile questionnaire contains

fusion hooks to fuse Online data with TAM data

• TV + Digital post campaign R&F, GRPs are reported through Nielsen TwinScreens software

Clients select campaign that has both TV and Online mix

• Nielsen TAM respondent data is used to determine TV metrics

• Digital panel quotas for fusing with TAM panel data

Post campaign fused results are reported on a monthly basis

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All Adults (15+)

COMPARE TV AND DIGITAL REACH

3% of the audience only

saw the campaign online

5% saw both the Online

and TV campaign

55% only saw the

campaign on TV

6% 73% 21%

TV

Digital

3% 5%

High Reach TV Stations

40%

Low Reach TV stations 15%

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POST CAMPAIGN CROSS MEDIA REACH AND FREQUENCY

• Post-evaluation Reach and Frequent TV+Online is actual

• Post-evaluation of past campaigns can be used for brand variant campaigns

• Multiple widgets are being built to help with cross media planning

6% 73% 21%

TV

Digital

3% 5%

55%

Targ

et R

each

%

TV campaign

1+ TV reach

TV + Online mix 1

TV + Online mix 2

TV + Online mix 3

Incremental Online Reach

Unduplicated TV reach

Duplication between TV and Online

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ROLLOUT CALENDAR

Q3 2015 Q3 2015 Q4 2015

INDONESIA PHILIPPINES THAILAND MALAYSIA

Q4 2015

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POLL 2: ARE REACH, FREQUENCY AND GROSS RATING POINT RELEVANT METRICS FOR YOUR DIGITAL MEDIA PLANNING?

A. YES

B. NO

C. MAYBE

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QUESTIONS & ANSWERS

Page 30: IS YOUR DIGITAL ADVERTISING REACHING - Nielsen · ARE THERE WAYS FOR ME TO IMPROVE DIGITAL CAMPAIGN PERFORMANCE? ARE MY ADS ACTUALLY BEING SEEN? WHO ARE MY ADS ACTUALLY REACHING?