POST-EVENTSUMMARY

POSTEVENTREPORT

ISMOBILEE-COMMERCETHENEWGOLDRUSH?CIOCare’sinauguralTechMavericks talkshowgathered80participantsfromvarioustertiaryeducationalinstitutions,technologypractitionersandyouthcommunityleadersonthe8thofDecemberatSMULabs.

AfterabriefintroductionfromDavidChin,HeadofRelationsforCIOAcademyAsia,theprogrammekickedoff withaninsightfulsharingsession.MarcusTan(Co-founder&President,Carousell)sharedaboutCarousell’s evolutionandthegrowthpotentialoftheglobalmobilee-commerce.

SalientpointscoveredinMarcus’Sharing:

- Themarketpotentialofsmartphoneenablede-commercegloballyandCarousell’s journeyinaddressingthismarket(nowacross7majorcities).

- Balancingcarefullytheonlineandofflineeffortsincommunitybuilding,whilstdevelopingtheapp’scapabilitiestomanagegrowingapptraffic.

“Wearelessthan1%done.”saidMarcusattheendofhissharing.

Apaneldiscussionsoonfollowed,asMarcus,joinedbyAshGoh(GeneralManager,FastFast),Jobert Uriarte (RegionalSolutionsArchitech,NetApp-ClusteredDataONTAP,APAC)andMarkkuLepisto (PrincipalTechnologyEvangelist,APAC,AmazonWebServices)sharedtheirperspectivesonthecriticalroleofdatainenablinginnovationandenhancingbusinessperformance.

ModeratedbyDavidChin,thepaneladdressedtheemergingbusinessopportunitiesderivedfromtheriseofmobilee-commerceandwaystoovercomeinherentchallengesindatamanagementase-commerceplatformsgrowandexpand,belowarethekeylearningtakeawaysfromthepaneldiscussion:

Sparkingopportunitiesforvalueaddedservicesinthemobilee-commerceindustry

AshGohsharedabouttheincreasinglyimportantrolethatFastFast playsinenhancingthepost-purchasecustomer experienceforonlineshoppersthroughit’suniqueappplatformforurgentdeliveries,withMarcusstressingontheimportanceofcaringforeverytouchpointinthecustomers’journeyonCarousell.

- BallooningC2Ctransactionsintheregiontranslatetoanaddressablemarketfor3PLcompanieslikeFastFast

- Partnershipsandcollaborationsexpeditethedevelopmentofweb/appbasedfunctionalitiestoenhancethecustomerexperience, especiallyforfastgrowingcompanieslikeFastFast andCarousell.

Dataasamissioncriticalasset

Dataforallorganisationsisacriticalassetthatisgrowinginitscomplexity.AttentionwasgiventoJoubert andMarkku,astheduofromleadingorganisationsinglobaldatasolutionsprovideunderstandingabouthowtheirbusinessenablesotherorganisationsofallsizestoscaletheiroperationsquickly.

- Dataisunarguablythemostvaluableassettoanyorganisation.Astheorganisationgrows,somustit’sdatastorageinfrastructurebedevelopedtoofferhigherstoragecapacityandmaintainhigh-speeddatatransfer.

- Robustarchitectureisrequiredtostore,organiseandsecurelargevolumesandwidevarietiesofdatatypesataffordablecosts.Thistechnologyisfurtherdevelopedtocopewiththeslewofunstructureddataandrichmultimedia,inherentwiththeriseinusergenerated content.

- The“ABCs”todatamanagementatscalecoversAnalytics,BandwidthandContent.Robustdatainfrastructureallowcompaniesto storeasmuchdataasrequired,beabletoaccessdataconvenientlyandlastly,nevertolosethedata.

Addressingtighteningregulationsarounddata

- Start-upsarenotsparedfromdataprotectionlaws,bothMarcusandAshhadtopayspecialattentiontodataprotectionruleslikethepersonaldataprotectionact(PDPA)enactedinSingaporeandsimilarlegislationsacrossdifferentcountriesastheirstart-upexpand.

- Datainfrastructureprovidersarealsorequiredtoadherestrictlytocompliancerequirementsinordertorendertheirservicestoend-users.

CIO Academy Asia would like to thank our panelists and delegates for their valuable contribution and participation. We would also like to acknowledge SingaporeManagement University, School of Information Systems; NetApp and Amazon Webs Services for supporting this event.

*Photos of the event are available at the CIO Academy Asia Facebook Page: facebook.com/ciocare. Do show us your support by hitting the “Like” button on ourfacebook page!

MarcusTan,Carousell