Is European Healthcare ready for “Patient of One”?

Moving Towards Digital Transformation in European Healthcare Systems

An IDC Health Insights eBook

DEFINING "PATIENT OF ONE“

IDC Health Insights defines "Patient of One" as a comprehensive patient-

centric approach that focused on personalization and integration of

healthcare services through an intelligent and actionable use of patients data. It is about building a comprehensive patient

management system that integrates information across a wider ecosystem

involved in the patient journey, delivering a 360° view that focuses on

enabling superior outcomes and experiences

PATIENT OF ONE: 360° VIEW OF THE PATIENT ENABLING OUTCOMES AND EXPERIENCES

PERSONALIZATION

INTEGRATION

OUTCOMES & EXPERIENCES

““

Patient of One enables healthcare organizations to evolve their information management framework from a system of record to a system of insights that feeds into a system of engagement, and this is achieved through innovative tools and advanced resources. Enabling a Patient of One vision require context relevant, real-time and secure access to health data

A NEW HEALTH INFORMATION PARADIGM

Patient Value defined interms of clinicaloutcomes andexperience is a key KPIfor healthcareorganizations and a keydriver of digitaltransformation, as itimpacts…

Clinical Workflows

Patient Engagement

Back-office Processes

Partners Ecosystem

ENTERPRISE PERFORMANCE IS TIED TO PATIENT VALUE AND A SUCCESSFUL DIGITAL STRATEGY SHOULD BY STONGLY CONNECTED TO IT

WHY IS "PATIENT OF ONE“ CRITICAL FOR TODAY?

A SENSE OF URGENCY IS EMERGING

45%of European healthcare organizations perceive significant pressures to execute a successful Digital Transformation (DX) strategy

HEALTHCARE ORGANIZATIONS EMBRACING PATIENT OF ONE

HAVE GREATER PATIENT SATISFACTION RATES,

HEALTHCAREOUTCOMES AND AN INCREASED

FINANCIAL IMPACT

Organizations that are succeeding in scaling DX are those that have a single digital enterprise strategy permeating the organizational structure and culture and use digital to shift from a system-of-records to a system-of-engagement.

This is enabled by a health intelligent core as the foundation of a technology platform that uses data produced within and outside the organization to constantly improve processes and decisions.

The core helps in creating value to patient through a new digital experience that empowers the real experience and fostering collaboration across healthcare stakeholders

THE HEALTH INTELLIGENT CORE AS THE NEW PLATFORM

HOW ARE HEALTHCARE ORGANIZATIONS APPROACHING "PATIENT OF ONE" TODAY?

ELECTRONIC HEALTHCARE RECORD

Healthcare organizations are moving towards next generation health record investing in new cloud ready platforms,

new partner ecosystems and embedding greater data analytics capabilities and

increased interoperability

40% PERSONALIZATION

Healthcare organizations are investing in patient engagement

solutions to drive a more personal experience and greater patient

participation

26% INTEGRATION

40%

Healthcare organizations are investing into health data

platforms for the collaboration with the broader health

ecosystems

INVESTMENTS BY EUROPEAN HEALTHCARE PROVIDERS TO MOVE TOWARDS PATIENT OF ONE FRAMEWORK

HOW CAN TECHNOLOGY PROVIDERS SUPPORT IN ACHIEVING “PATIENT OF ONE"?

within a information management framework that will enable healthcare organizations to build their intelligent core, moving from a system-of-records towards a system-of engagements

INTEGRATE YOUR SOLUTIONS’ CAPABILITIES

#1

to intelligently augment patient journey and clinical workflows and adopt new solution development techniques to achieve the agility needed for digital transformation

INCORPORATE NEW INNOVATIONACCELERATOR

TECHNOLOGIES INYOUR OFFERING

#2

by measuring the success of your solutions through patient value related KPIs and by building a broader ecosystem of collaborations to become long-term strategic innovation partners for your healthcare customers

INNOVATE YOUR BUSINESS MODEL

#3

Related Research

✓Priorities, Strategies, and Investments: Overcoming DX Challenges in European

Healthcare

✓ Is Healthcare Ready for Patient Value? The Path Toward Digital Determination in

European Healthcare Systems

✓Healthcare Providers' Digital Transformation Journey in Europe and Beyond

✓Are European Hospitals Ready for Digital Determination?

Visit www.idc.com to view the research online

Contact us www.idc-hi.com

insightseurope@idc.com

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