ipads in the enterprise: how to put them to work for you!

iPads in the Enterprise: How to Put Them to Work for You!TrainSignal Webinar

iPads in the Enterprise: How to Put Them to Work for You!

John A. O’Neill Sr.Chief TechnologistAWS Solutions


• Consultant, speaker, educator, and author.

• AwesomeWildStuff.com/AWS Solutions–Consulting and teaching for today’s IT Pro’s.–Out-of-the-box solutions to modern business IT

problems.–Cool, wildly unique products.

Who am I?


• The iPad has been the benchmark for tablet computing since its introduction in 2010.

• Large, hi-res display, robust security, light weight, and apps for everything = awesome success!

• Works great at home, work, or school.

Intro


• More than 55 million iPads sold in just two years!

• Tim Cook states over 80% of the Fortune 100 have deployed (or are testing) iPads for employee use.

• Not a matter of if, it’s a matter of when and how we see iPads in our organizations.

Intro (Continued)


• Our goal is to protect IT assets while still giving our users the best experience.

• IT Administrators are already slammed with work.–We need to meet our goal in the easiest way

possible.–Take advantage of iOS’s built in functionality!–Use free tools available from Apple such as the

iPhone Configuration Utility and Apple Configurator.

Things to consider


• Web Surfing (Safari, Puffin, and Atomic)

• File Management (FileBrowserEX and DropBox)

• Video Conferencing (Facetime, Skype, and Fring)

• e-Mail (Exchange/IMAP/POP3)

• Document Viewing & Editing (iWork Suite and QuickOffice)

• Printing (AirPrint, PrintCentral Pro, and HP ePrint)

Common Uses & Apps


• Reading (iBooks, Kindle, Kno, and inkling)

• Reference (Dictionary.com, Star Walk for iPad, and World Atlas HD)

• Educational Videos (YouTube and iTunesU)

• Time Management (Things for iPad and iStudiez Pro)

Student Uses & Apps


• WebConferencing (GoToMeeting and WebEx)

• Presentations (Keynote and PresentationLink)

• Marketing (WordPress, Twitter, and Facebook)

• Project Management (SG Project Pro and Project Planner

HD)

• Data Analysis (MicroStrategy Mobile)

• HD Pic’s and Videos (iPhoto, iMovie, and Photoshop

Express)

• CAD Files (AutoCAD WS and TurboViewer)

Business Pro Uses & Apps


• Remote Support (GoToManage for iPad and

Splashtop)

• Network Monitoring (IT Tools and Mailscape)

• Device Management (Get Console)

• Remote Control (iSSH, PocketCloud, and iTap)

• Reference (iPowerShell)

• Training (Cisco M-Learning Viewer)

• Virtualization (VMWare View, Citrix Receiver, and

Thinkgrid)

IT Uses & Apps


• iPad supports 802.11n at 2.4GHz and 5GHz.

• Make sure adequate coverage reaches the areas the iPad will be used.–Offices and Conference Rooms–Cafeterias–Dorm’s–Manufacturing Floor–Outdoor Areas

• If using cellular data make sure signal reaches where it needs to.– Install cellular repeaters if necessary.

Is the Network Ready?


• Several aspects to consider:–Device Security–Data Security–Network Security–Application Security

• Apple has incorporated security measures directly into the iPad for all of the above areas.

General Security


• Out of the gate access protection through a passcode.

• Passcode policy options familiar to IT Administrators:–Require passcode and prevent user from removing.–Minimum passcode length and complexity.–Maximum passcode age.–Max number of failed login attempts before device

wipe.

Device Security


• Always on 256-bit AES hardware encryption.–Data cannot be extracted from an iPad without the

proper AES keys.

• iPads can be backed up to a computer or iCloud.

• Backup encryption can be enabled.

• Local and remote data wipes supported.

Data Security


• Many of the network access, authentication, and security methods found in today’s networks are natively supported by the iPad.

• Secure wireless through WPA2 with AES 128-bit encryption.

• Remote users can VPN from the iPad just as they do from a PC.–Compatibility increased with each new version of

iOS.

Network Security


• 200,000+ native iPad apps in the App Store.–500,000+ iPhone apps.–Makes it really easy for users to discover, download,

and install apps for almost any use.

• No Matter what app’s installed, data is still secure!– iOS isolates all apps from one another.–Apps are shielded from accessing system

components.

• Usernames, passwords, and identities are stored in an encrypted keychain.

Application Security


• Resetting an iPad to factory defaults is quick and easy.

• Grab the iPad, go to Settings, General, Reset, and select Erase All Content and Settings.

• That’s it! The iPad can now be treated as a new out of the box unit.

Redeploying


• Nothing fancy, just an XML file.

• Used to control much of what the iPad can do and how it can be used.–Passcodes–Access to programs, functions, and settings.–App delivery.–Settings for e-Mail, Wi-Fi, and VPN.

• Can be signed and encrypted for security.

Configuration Files


• Installed by USB using the iPhone Configuration Utility (iCU) or distributed through e-Mail or the Web.

• Can be set to restrict or prevent the user from changing any settings the profile contains.

• Can also be locked to the device so the user cannot remove the profile once applied.–Or a password can be required for removal.

Configuration Files (Continued)


• The iPhone Configuration Utility (iCU) is a simple to use free utility from Apple for creating and deploying configuration files.

• Works on both Mac OS X and Windows (XP and higher, both 32-bit and 64-bit)

• Besides creating, encrypting, and installing profiles the iCU can capture device information including console logs.

iPhone Configuration Utility


• Current version of the iCU is 3.5.–Fully supports iOS 5.1 devices.

• Compatible with earlier iOS versions.–Payloads and settings not supported by an earlier iOS

version are simply ignored.

• Check for a new version of the iCU whenever a new iOS version is released.

iCU (Versions)


• When using USB to install a profile, the profile is automatically signed and encrypted before being transferred to the iPad or iPhone.

• Any updates to a profile must be signed by the original self-signed certificate.

• Use one PC with the iCU installed to create, modify, install, and export profiles will cut down on problems.

• When posting the files on your website don’t compress the file or change its .mobileconfig extension.

iCU (Installing Configs-Gotchas)


• Apple’s free MDM solution released at the same time as iOS 5.1 last month.

• Mass configure, deploy, update, and reset up to 30 devices at a time.

–Great fit for education and small businesses who don’t need expensive large scale MDM solutions.

• Larger organizations can use Apple Configurator to setup devices, install enterprise apps, and quickly enroll each device with a full scale MDM solution.

Apple Configurator (MDM)


Follow me on Twitter @JohnONeillSr for more tips, tricks, and insights.

Watch Petri.co.il for my iPad how-to articles each week.

Thanks!

ipads in the enterprise: how to put them to work for you!

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