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    CHAPTER 1

    INTRODUCTION

    1

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    1.1 ABOUT THE INDUSTRY

    OVERVIEW OF NTPC

    Indias largest power company, NTPC was set up in 1975 to accelerate power development inIndia. NTPC is emerging as a diversiied power ma!or wit" presence in t"e entire value c"ain

    o t"e power generation #usiness. $part rom power generation, w"ic" is t"e mainstay o t"e

    company, NTPC "as already ventured into consultancy, power trading, as" utili%ation and

    coal mining. NTPC ran&ed '()t" in t"e *+1', -or#es lo#al + ran&ing o t"e /orlds

    #iggest companies. NTPC #ecame a 0a"aratna company in 0ay, +1, one o t"e only our

    companies to #e awarded t"is status. T"e total installed capacity o t"e company is )',1(

    0/ including 23s4 wit" 17 coal #ased and 7 gas #ased stations, located across t"e country.

    In addition under 23s, 7 stations are coal #ased anot"er station uses nap"t"a6N as uel

    and 7 renewa#le energy pro!ects.NTPC "as #een operating its plants at "ig" eiciency levels.

    $lt"oug" t"e company "as 18 o t"e total national capacity, it contri#utes +5.8 o total

    power generation due to its ocus on "ig" eiciency.

    In :cto#er +), NTPC launc"ed its Initial Pu#lic :ering IP:4 consisting o 5.+5 as

    res" issue and 5.+5 as oer or sale #y overnment o India.NTPC t"us #ecame a listed

    company in Novem#er +) wit" t"e overnment "olding (9.5 o t"e e;uity s"are capital.

    In -e#ruary +1, t"e

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    DIVERSIFIED GROWTH

    $s per new corporate plan, NTPC envisages to "ave an installed capacity o 1+( / #y t"e

    year +'+ wit" a well?diversiied uel mi> comprising 58 coal, 18 gas, 11 nuclear

    energy, 9 renewa#le energy and ( "ydropower #ased capacity.

    $s suc", #y t"e year +'+, +( o NTPCs installed generating capacity will #e #ased on

    car#on ree energy sources. -urt"er, t"e coal #ased capacity will increasingly #e #ased on

    "ig"?eicient?low?emission tec"nologies suc" as

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    It supplies power to Ael"i city. It is one o t"e oldest plants in operation.

    HUMAN RESOURCES

    =People #eore P- Plant oad -actor4= is t"e guiding p"ilosop"y #e"ind t"e entire scope o

    FG policies at NTPC. /e are strongly committed to t"e development and growt" o all our

    employees as individuals and not !ust as employees. /e currently employ appro>imately

    +8, people at NTPC.

    Competence #uilding, Commitment #uilding, Culture #uilding and aminations and

    campus recruitments. Firing is ollowed #y 5+ wee&s o ully paid induction training .

    CAREER ADVANCEMENTS AND OPPORTUNITIES

    /e "ave a well?esta#lis"ed talent management system in place, to ensure t"at we deliver on

    our promise o meaningul growt" and relevant c"allenges or our employees. :ur talent

    management system comprises perormance management, career pat"s and leaders"ipdevelopment.

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    REWARDS AND RECOGNITIONS

    /e "ave, rom inception, created a culture o rewards and recognitions t"roug" cele#ration o

    various ac"ievements and events and recogni%ing t"e contri#utions #e"ind suc" success.

    INNOVATE, CREATE, COMPETE

    /e "ave introduced numerous initiatives w"ic" see& to en"ance t"e creativity, innovation,

    unctional aptitude and teamwor& o our employees. T"ese initiatives include national open

    competition or e>ecutive talent N:CT4, proessional circles, ;uality circles, #usiness

    minds and 0ed"a Pratiyogita a ;ui% or our employees4. $ management !ournal called

    L"ori%onM is pu#lis"ed ;uarterly to ena#le t"e employees to s"are t"eir ideas and

    e>periences across t"e organi%ation.

    QUALITY OF WORK-LIFE

    NTPC is proud o its systems or providing a good ;uality o wor& lie or its employees. In

    addition to providing #eautiul and see wor& places, NTPC encourages a culture o mutual

    respect and trust amongst peers, superiors and su#ordinates. $way rom "ectic city lie,

    NTPC Towns"ips provide an environment o serenity, natural #eauty and close community

    living. Numerous welare and recreation acilities including sc"ools, "ospitals and clu#s are

    provided at t"e towns"ips to en"ance ;uality o lie t"e well #eing o employees and t"eir

    amilies. $n entire range o #eneits, rom c"ild care leave to post retirement medical

    #eneits are e>tended to employees to meet any need t"at may arise in a persons lie.

    KNOWLEDGE MANAGEMENT IN NTPC

    To meet our ultimate o#!ective o #ecoming a learning organi%ation, an integrated

    &nowledge management system "as #een developed, w"ic" acilitates &nowledge in t"e

    orm o learning and e>periences o employees to #e captured and summari%ed or uture

    reerence.

    TRAINING AND DEVELOPMENT

    NTPC su#scri#es to t"e #elie t"at eiciency, eectiveness and success o t"e organi%ation,

    depends largely on t"e s&ills, a#ilities and commitment o t"e employees w"o constitute t"e

    most important asset o t"e organi%ation.

    EDUCATION UP-GRADATION SCHEMESTo meet t"e academic aspirations o t"e employees and matc" t"em wit" t"e needs o t"e

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    organi%ation, NTPC "as tie?ups wit" t"e institute o t"e reputes li&e 0AI, urgaonB IIT

    Ael"iB @IT< PI$NI, etc. NTPC sponsors #atc"es o employees w"o are inducted into t"ese

    courses #ased on t"eir perormance rating in t"e company and t"eir perormance in t"e

    entrance e>am conducted #y t"e respected institute.SEEKING FEEDBACK

    /e actively see& and encourage employee eed#ac& to ensure t"at our "r interventions and

    practices remain relevant and meaningul. /e regularly conduct employee satisaction and

    organi%ational climate surveys.

    HIGHLIGHTS OF HUMAR RESOURCE ACTIVITIES AT N.T.P.C.

    Aierent "r activities ta&e place at t"e NTPC @adarpur plant. T"e list related to ollowing is

    s"own #elowE

    Gecruitment

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    CHAPTER 2

    LITERATURE REVIEW

    2.1 LITERATURE REVIEW

    T"e "istory o education is largely a story o gradual evolution, #ut education "as also "ad it

    revolutions.T"e irst use o writing as a tool in teac"ing transormed education many

    centuries ago w"en it reed teac"ers rom t"e constraints o oral tradition. T"e invention o

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    printing in t"e 15t"century made #oo&s widely availa#le and "ad a similarly dramatic eect

    on t"e "istory o education .Now, in t"e +t"centuryB t"e invention o t"e computer may "ave

    an e;ually proound impact on education.

    ducational developers long ago demonstrated t"at t"ey could program computers to wor& in

    sc"ools as drill masters, tutors, testers, and sc"edulers o instruction. @ut until recently t"e

    cost o t"e computer?#ased teac"ing systems was too "ig" or most sc"ools. /it" t"e

    development o small, ;uic&, ine>pensive microcomputers during t"e last decade, computers

    cost "ave dropped dramatically, and a computer revolution in education now seems a real

    possi#ility.

    /ill suc" a revolution "ave a #eneicial eect on education K as t"e revolutions #ased on

    writing and printing did K or will it "ave negative eects 0ost researc"ers #elieve t"at t"ere

    is one straig"t orward way to answer t"is ;uestion. $nd t"at is to compare t"e perormance

    o students w"o "ave we learned wit" and wit"out computer assistance. :utcome studies are

    commonly understood to #e t"e #asic way o determining w"et"er instructional innovations

    "elp or "urt students.

    T"e earlier revolutions in education ran t"eir courses wit"out t"e #eneits o suc" studies. No

    one tried to measure t"e eects o writing or o #oo&s w"en t"ey were irst introduced as

    tools in education. No one tried to measure t"e eects o writing or o #oo&s w"en t"ey were

    irst introduced as tools in education. No one used statistical met"ods to predict or inluence

    results. arlier educational revolutions !ust "appened ? wit"out measurement, prediction, or

    control. T"e computer revolution is dierent. It is occurring at a time w"en educators "ave

    tools or evaluating programs and tolls or drawing general conclusions rom a collection o

    evaluations.

    T"ese tools "ave already #een used in t"e evaluation o computer #ased instruction.

    Gesearc"ers "ave carried out numerous outcome studies over t"e years, and reviewers "ave

    synt"esi%ed t"e indings on a num#er o occasions. T"e purpose o t"is article is simply to

    review w"at we "ave learned rom t"is wor&. T"e article relies "eavily on researc" synt"eses

    t"at we "ave carried out wit" our colleagues at t"e Dniversity o 0ic"igan.

    $ccording to

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    resources, eective aut"entication is very muc" re;uired. :ver t"e years, several

    aut"entication met"ods "ave #een developed. T"e most commonly used met"od is t"e te>tual

    password #ased aut"entication. Dsers are re;uired to c"oose a te>t comprising o alp"a#ets,

    num#ers and sym#ols. :nce passwords are registered wit" t"e system, users need to recall

    and su#mit it eac" time o t"eir login. ven t"oug" te>tual passwords are simple, t"ey are

    vulnera#le to many &inds o attac&s. T"ey are also cum#ersome to #e remem#ered. T"ere are

    also #iometric sc"emes t"at are #ased on users p"ysical c"aracteristics. T"ey need e>pensive

    devices to implement. Gecently images #ased grap"ical password sc"emes "ave received t"e

    attention o researc"ers. Fuman #eings a#ility to remem#er images is well esta#lis"ed.

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    1. MANUAL SYSTEM 0anual systems need "ig"ly s&illed people la#or4 to manually

    record all t"e wor&. T"ese are &nown as t"e paper #ased systems. $ manual accounts system,

    i developed correctly can deliver timely and accurate inormation. . T"e manual system

    t"oug" re;uires a greater understanding o "ow to #oo& &eep, can #e easier to manage.

    A$"#t"!+ */ "#&"' +0+t!-

    $pplies to any #usiness

    asier to set up

    Can #e more le>i#le t"an a computeri%ed accounting system

    0ore secure

    Aoes not need electricity or #atteries

    C"eaper

    reater LimpressionM o control

    Di+"$"#t"!+ */ "#&"' +0+t!-

    Prone to "uman error? Aata is not always relia#le as it is "and written and some

    "uman errors mig"t "ave occurred.

    onger to generate reports? Getrieval o data is very slow as it "as to #e searc"ed in

    lots o registers and t"ese waste lots o time.

    0ore suited to smaller #usinesses

    Aisaster recovery plans "arder to implement

    Can ta&e longer to record

    Not particularly suited to environments w"ere t"ere are a large volume o transactions

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    It is muc" time consuming

    :ten t"e #oo&s are lost

    No proper records or t"e wor&ers, mem#ers and #oo&s transaction and ot"er

    inormation

    I manual record #oo& is lost data will #e completely lost.

    ots o 0anual la#or is re;uired or record &eeping.

    0any a times duplication occurs as wor&ers are ind it "ard to &eep trac& in t"e

    #undles o registers.

    Aata is stored in illing ca#inets and can get in t"e wrong "ands and can #e used

    against t"e company.

    2. AUTOMATED SYSTEMS$utomated time and attendance systems can use electronic

    tags,#arcode #adges, and touc" screensin place o paper wor& or systems w"ic" employees

    touc" or swipe to identiy t"emselves and record t"eir wor&ing "ours as t"ey enter or leavet"e wor& area.

    $n automated system reduces t"e ris& o errors t"at are common in a manual

    system, and allows t"e wor&orce to #e more productive instead o wasting time on tedious

    deadly4 administrative tas&s.

    A$"#t"!+ */ "&t*"t!$ +0+t! -

    1 R!$&%! !))*)+.

    Time and $ttendance sotware reduces t"e ris& o "uman error and ensures and easy,

    impartial, and orderly approac" in addressing speciic needs wit"out any conusion. In act,

    Time and $ttendance sotware "as #een s"own to "ave an accuracy rate o more t"an 99

    versus manual systems #y eliminating errors in data entry and calculations.

    2 I#%)!"+! +!%&)it0.

    Time and attendance sotware toget"er wit" #iometric data collection devices may #e used

    11

    http://en.wikipedia.org/wiki/Electronic_taghttp://en.wikipedia.org/wiki/Electronic_taghttp://en.wikipedia.org/w/index.php?title=Barcode_badge&action=edit&redlink=1http://en.wikipedia.org/wiki/Touch_screenshttp://en.wikipedia.org/wiki/Electronic_taghttp://en.wikipedia.org/wiki/Electronic_taghttp://en.wikipedia.org/w/index.php?title=Barcode_badge&action=edit&redlink=1http://en.wikipedia.org/wiki/Touch_screens
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    to control employee access to certain areas wit"in a acility and trac& employee entry. It

    "elps in increasing security #y providing password and codes w"ic" secure t"e inormation

    or t"e person.

    I#%)!"+! ()*$&%tiit0.

    Productivity increases #ecause t"e process is seamless and ma&es day?to?day operations

    more eicient and convenient. liminating legacy practices rees up employees time,

    decreases staing over"ead, and provides supervisors wit" timely la#our data to more

    eectively manage t"eir operations.

    3 S"! *#!0.

    Implementing a tec"nology #ased time and attendance solution wit" #iometric devices will

    immediately "elp to reduce your la#our costs. 0anually collecting, managing, calculating

    and processing time data to process payroll can ta&e a lot o time, #ut wit" an automated

    time and attendance solution, companies are a#le to increase eiciency and save money.

    4 I#%)!"+! !('*0!! +"ti+/"%ti*#.

    mployees will #e "appier #ecause time and attendance sotware guarantees timely and

    accurate pay. -urt"er, #y eliminating manual preparation o time s"eets, or mec"anical time

    cards employers are a#le to improve employer?employee relations #y giving employee

    secure access at t"eir discretion to personal data.

    GATEPASS SYSTEM AT NTPC BADARPUR

    T"e ate pass

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    T"us t"is is "ow t"e evolution o computeri%ed gate pass system or contract employees

    too& place at t"e NTPC @adarpur.

    1. MANUAL GATE PASS SYSTEM

    /"en manual gate pass system was introduced at t"e NTPC @adarpur plant it #roug"t

    many

    A$"#t"!+ +&%5 "+-

    centrali%ation o data

    recording and #oo& &eeping o t"e data

    veriication o t"e vendors and la#ors

    #ut also created many pro#lems suc" as E

    a&e data

    duplicate data

    wastage o time

    calculation o data was a diicult tas&

    Aata lost etc.

    no recording o employees K "ow many employees are t"ere

    la#or time K time spend #y wor&ers to do t"e wor&

    overstaing una#le to tell "ow many la#orers are t"ere

    la#or license are issued

    gate pass are issued

    no data pass o contract employees

    1 la#or "as + passes w"ic" are not allowed

    cant &now la#or in and out

    STUDY OF COMPUTERI6ED GATE PASS SYSTEM FOR CONTRACT

    EMPLOYEES

    O#'i#! G"t! P"++ S0+t! I('!!#t"ti*# IN BRIEF

    1. In order to streamline issuance o gate pass o contract la#or it "as #een decided to

    implement an online system wit" #ar?coding.

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    #. FG?G group will eed t"e received details in t"e sotware. :n registration o

    :$, 3endor and a#or inormation a uni;ue :$ IA, 3endor IA and a#or

    IA will #e generated.

    c. :n re;uest o vendor or issue o gate pass to t"e la#ors, t"e system will

    c"ec& i re;uested gate pass issuance period is on or #eore la#or license

    validity date or P: validity date, w"ic"ever is earlier. It will urt"er c"ec& i

    t"e no o gate pass desired is less t"an or e;ual to t"e num#er o la#or

    approved as per la#or license. :n meeting #ot" criteria t"e application will

    t"en #e orwarded #y FG group to CI

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    means t"ey are planning to implement computeri%ed gatepass system in uture4. /e are

    seeing computeri%ed system as a #eneicial source in near uture.

    ate pass is a wide topic and t"us covers every individual entering in t"e premises o t"e

    NTPC @adarpur. It deals wit" t"e ollowingE

    1. vendors+. la#ors'. employees). sta 5. trainees8. ve"icles7. employers

    T"ereore it &eeps t"e record o inormation related to t"e one entering and leaving t"e

    premises o t"e organi%ation asE

    name

    address

    contact num#er

    Id veriication etc.

    ate pass system management is run #y national t"ermal power corporation and central

    industrial security orce. T"us &eeping t"e record o every individual wit"in t"e

    organi%ation.

    T"ese individuals involve t"e ollowing named as *contract employees w"ic" itsel plays a

    large role in t"e computeri%ed gate pass system.

    @eing t"e power generation plant NTPC re;uires large amount o la#ors or its continuous

    and smoot" running. T"us t"is is t"e place w"ere t"e need o contract employees arises.

    T5! t*(i%+ )!'"t!$ t* t5! "t! ("++ +0+t! /*) %*#t)"%t !('*0!!+ ")! !7('"i#!$ 8!'*9.

    ate pass system covers dierent topics in terms o contract employees as E

    3endor

    a#or

    Contract

    contract employees

    minimum wages

    wor&ing "ours

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    attendance

    employee state insurance

    provident und

    training and "ealt" c"ec&ups

    T"ese certain topics are #rieed as #elow E

    1. V!#$*): C*#t)"%t*)

    3endor is t"e person, agency or an organi%ation t"at provide la#ors on t"e contract #asis or

    t"e ulillment o an activity6service as re;uired #y t"e plant or a period o time.

    2. L"8*)

    a#or is t"e one providing services as per t"e re;uirement and order #y t"e plant. T"ese

    la#ors are appointed #y t"e organi%ation on t"e minimum wages as decided #y t"e

    government o India under t"e minimum wages act.

    a#ors are categori%ed in ive types as per t"eir s&ills w"ic" are E

    under?s&illed la#or

    semi?s&illed la#or

    s&illed la#or

    "ig"ly?s&illed la#or

    supervisory

    $nd t"us t"e minimum wages o t"e la#ors are also decided on t"e #asis o t"ese

    categories.

    . C*#t)"%t

    /"en t"e plant creates re;uirement or t"e la#ors and t"e vendor is eligi#le to ulill t"is

    re;uirement t"en a contract is ormed #etween t"e NTPC and t"e vendor or a time period.

    3. C*#t)"%t !('*0!!+

    Contract employees are deined as t"ose employees w"o are appointed #y t"e organi%ation

    or a service #ased on contract or a limited period o time. T"ese includeE vendors and

    la#ors.

    I t"e mem#er o t"e contract employees is + and more t"an + t"en t"ey re;uire

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    license, and i t"ey are less t"an + t"en t"ey do not re;uire.

    4. Mi#i& W"!+

    T"e minimum wage per day decided #y t"e government o India as per t"e minimum wages

    act is t"e amount on w"ic" contract employees are appointed or t"e time period o

    contract.

    ;. W*)

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    @.P)*i$!#t F$

    T"e !('*0!!+ ()*i$!#t /$ *)"#i"ti*#, a##reviated to EPFO, is a statutory #ody o

    t"e government o India under t"e ministry o la#or and employment. It administers a

    compulsory contri#utory provident und sc"eme, pension sc"eme and an insurance sc"eme.

    It is one o t"e largest social security organi%ations in t"e India in terms o t"e num#er o

    covered #eneiciaries and t"e volume o inancial transactions underta&en. T"e P-:=s

    ape> decision ma&ing #ody is t"e central #oard o trustees C@T4.

    1. T)"i#i# A#$ H!"'t5 %5!%

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    A. D!t"i'+ */ t5! A!#%0

    1. Name o t"e $gencyE ... .

    +. Name o ProprietorE ...

    '. Nature o @usinessE ...

    ). ocal oice $ddress wit" P"one No. E ... .

    -at"ers Name in case o Individual. ..................

    5. Permanent $ddress -ull4E .

    8. P- Code No. Place nclose copy o Gegistration4E..

    7.

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    21

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    GC:GAIN :- NTGI< IN C:0PDTGI

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    STEP 2 THEN WE RECORD THE LOA DETAILS . IT INCLUDES-

    LOA- LETTER OF AWARD

    1. :$ $NA P: N:.

    +. :$ N$0 K

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    0 :--IC

    :0 CI3I

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    25

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    STEP . T: NTG TF $@:DG AT$Iperimentation.

    ..1 RESEARCH DESIGN

    Research design is the theoretical structure within which research would be conducted .$

    researc" design speciies t"e met"ods and procedures or conducting a particularstudy.T"e

    unction o researc" design is to provide or t"e collection o relevant inormation wit"

    minimal e>penditure o eort, time and money.

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    $ researc" design is a master plan or model or t"e conduct o ormal investigation. It is

    #lue print t"at is ollowed in completing study.

    T"e researc" conducted on t"is pro!ect is a $!+%)i(ti! )!+!")%5. T"is is descriptive in nature

    #ecause study is ocused on act investigation in a well structured orm.

    ..2 DATA COLLECTION TECHNIQUES

    T"ere are ive main met"ods o data collection.

    C!#+&+. $ census is a study t"at o#tains data rom every mem#er o a population. In

    most studies, a census is not practical, #ecause o t"e cost and6or time re;uired.

    S"('! +&)!0. $ sample survey is a study t"at o#tains data rom a su#set o a

    population, in order to estimate population attri#utes.

    E7(!)i!#t. $n e>periment is a controlled study in w"ic" t"e researc"er attempts to

    understand cause?and?eect relations"ips. T"e study is RcontrolledR in t"e sense t"at

    t"e researc"er controls 14 "ow su#!ects are assigned to groups and +4 w"ic"

    Treatment eac" group receives.

    In t"e analysis p"ase, t"e researc"er compares group scores on some dependentvaria#le. @ased on t"e analysis, t"e researc"er draws a conclusion a#out w"et"er t"e

    treatment independent varia#le4 "ad a causal eect on t"e dependent varia#le.

    O8+!)"ti*#"' +t&$0. i&e e>periments, o#servational studies attempt to understand

    cause?and?eect relations"ips. Fowever, unli&e e>periments, t"e researc"er is not

    a#le to control 14 "ow su#!ects are assigned to groups and6or +4 w"ic" treatments

    eac" group receives.

    I#t!)i!9i# It is a data?collection tec"ni;ue t"at involves oral ;uestioning o

    respondents, eit"er individually or as a group.

    T"e survey is #ased on t"e primary source o data. T"ree met"ods o primary data were

    selected to conduct t"e study i.e., Q&!+ti*##"i)!, O8+!)"ti*# "#$ P!)+*#"' I#t!)i!9+

    !t5*$+.

    34

    http://stattrek.com/Help/Glossary.aspx?Target=Populationhttp://stattrek.com/Help/Glossary.aspx?Target=Dependent%20variablehttp://stattrek.com/Help/Glossary.aspx?Target=Dependent%20variablehttp://stattrek.com/Help/Glossary.aspx?Target=Independent%20variablehttp://stattrek.com/Help/Glossary.aspx?Target=Populationhttp://stattrek.com/Help/Glossary.aspx?Target=Dependent%20variablehttp://stattrek.com/Help/Glossary.aspx?Target=Dependent%20variablehttp://stattrek.com/Help/Glossary.aspx?Target=Independent%20variable
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    .. SAMPLE DESIGN

    $ sample design is a deinite plan or o#taining a sample rom a given population. It reers to

    t"e tec"ni;ue or t"e procedure t"at researc"er would adopt in selecting items to #e inc"ed in

    t"e sample i.e. t"e si%e o sample.

    ...1 P*(&'"ti*# +8

    ...2 S"('! Si! 5

    ... S"('i# !t5*$T"e sampling met"od used is simple random sampling.

    ..3 METHOD OF DATA COLLECTION

    P)i")0 $"t"-

    uestionnaire ? T"e primary data is collected wit" t"e "elp o ;uestions,

    w"ic" consists o closed ended ;uestions. T"e ;uestionnaire is c"osen or o

    its simplicity and relia#ility. Gesearc"ers can e>pect a straig"t answer, w"ic"

    is directly related to t"e ;uestions as&ed.

    Personnel interview

    S!%*#$")0 $"t"

    Indirect o#servation

    i#rary and researc" wor&

    Internet

    N.T.P.C Intranet

    N.T.P.C.ate pass manual

    Contractor Gecords

    /e# #logs

    ..3.1 INSTRUMENTS FOR DATA COLLECTION

    T"ere are various data collection instruments. T"ese areE?

    1. I#t!)i!9K Interviews can #e conducted in person. T"ese are t"e ace to ace interaction.

    T"ese can #e done ormally structured4, semi?structured, or inormally.

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    2. Q&!+ti*##"i)!+K T"ese includes t"e systematic ;uestions w"ic" t"e respondent want to

    answer. Gesults are generally easier. Ge;uire less time and a ast process. -eed#ac& can #e

    re;uiring rom large population. T"ese areE?

    :pen K ended

    Close ? ended

    . O8+!)"ti*#+K ood source or providing additional inormation a#out a particular group.

    It "elps on analy%ing a particular group.

    3. C"+! +t&$i!+K >amines people in t"eir natural settings .Dses a com#ination o tec"ni;ues

    suc" as o#servation, interviews, and surveys.

    4. R!%*)$+K T"ese reers to all t"e num#ers and statistics t"at organi%ation and people &eep

    a record o t"eir activities.

    ;. S&)!0 "(()*"%5? Non K e>perimental type in w"ic" t"e researc"er investigates a group

    o people.

    T"e instrument w"ic" was used in t"is pro!ect is t"e Q&!+ti*##"i)! !t5*$w"ic" includes

    #ot" open ended and close ended ;uestions, w"ic" is also a ast and time saving met"od.

    ..3.2 DRAFTING OF A QUESTIONNAIRE

    1. Fow long you "ave #een associated wit" NTPC @adarpur

    a. ess t"an 1 year

    #. 1? 5 years

    c. 5?1 years

    d. 11 K 15 years

    e. 0ore t"an 15 years

    +. /"ic" one would you ell is #etter

    a. manual system

    #. computeri%ed system

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    '. I t"e option you "ave c"osen in t"e previous ;uestion is manual. T"en >plain

    $ns ..

    ). Ao you t"in& t"e computeri%ed system used #y t"e company is convenient to use

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    5. Ao you t"in& t"e gate pass system used #y t"is company re;uire any training

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    8. Ao you t"in& t"e computeri%ed system used #y t"is company is a time saver met"od

    a. agree

    #. strongly agree

    c.. disagree

    d. strongly disagree

    7. Aoes t"e system give error messages t"at clearly tell "ow to i> pro#lems

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

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    (. /"enever I ma&e a mista&e using t"is system, I recover easily and ;uic&ly

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    9. I t"ere is any ault in t"e mac"ine, does it ta&e muc" time to recover

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    1. Ao you t"in& t"e veriication o t"e personal data is possi#le #y t"e computeri%ed

    system

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    11. Ao you t"in& t"at #y t"e introduction o t"e computeri%ed system, t"ere is t"e reduction

    in t"e e>ploitation o t"e la#or

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

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    1+. Ao you t"in& t"e duplication o data passes "as #een reduced #y t"e introduction o

    computeri%ed system in t"e organi%ation

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    1'. Ao you t"in& t"e computeri%ed system is #eneicial in uture as it e>its introduced or

    trying 4 #ut not come alive

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    1).Ao you t"in& raud o data cannot #e done as all t"e data stored is properly veriied

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    15. Ao you t"in& it is possi#le to &now la#or in and out and t"eir time "ours

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

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    ..4 LIMITATIONS

    Fowever I s"all try my #est in collecting t"e relevant inormation or my researc" report, yet

    t"ere are always some pro#lems aced #y t"e researc"er. T"e prime diiculties w"ic" I ace

    in collection o inormation are discussed #elowE?

    1. plored.

    +. ac& o resources? ac& o time and ot"er resources as it was not possi#le to conduct

    researc" at large level.

    '.

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    CHAPTER 3

    ANALYSIS INTERPRETATION

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    3.1 ANALYSIS INTERPRETATION

    1. Fow long you "ave #een associated wit" NTPC @adarpur

    :PTI:N< N:. :-

    G

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    :PTI:N< N:. :-

    G

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    :PTI:N< N:. :-

    Gi#le t"an

    computeri%e

    d system

    1 5

    -ast process

    and c"eaper

    1 5

    Total + 1

    Ta#le ).1.' mployees >planation o 0anual planation o 0anual

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    ). Ao you t"in& t"e computeri%ed system used #y t"e company is convenient to use

    :PTI:N< N:. :-

    G

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    :PTI:N< N:.:-

    G

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    :PTI:N< N:. :-

    G pro#lems

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    :PTI:N< N:. :-

    G

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    G

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    $gree ') 8(

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    $gree 1 +

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    $gree )) ((

    ploitation o t"e la#or

    INTERPRETATION

    -rom t"e a#ove c"art it is concluded t"at 98 o t"e oicers agreed t"at due to t"e

    introduction o computeri%ed system t"ere will #e a reduction in e>ploitation o t"e la#or and

    rest ) are not in avor.

    1+. Ao you t"in& t"e duplication o gate passes "as #een reduced #y t"e introduction o

    computeri%ed system in t"e organi%ation

    :PTI:N< N:.:-

    G

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    $gree 1 +

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    $gree )) ((

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    CHAPTER - 4

    FINDINGS SUGGESTIONS

    4.1FINDINGS

    T"e computeri%ed system "as #een launc"ed recently. It e>its trying to use4 #ut not come

    alive. /e are wor&ing on t"at to see t"at it is #eneicial in uture as we are t"e irst one to

    wor& on t"at system.

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    It will #e #eneicial in uture as we came to &now a#out t"e detailed la#or details,

    la#ors in and out, la#or gate pass etc. it is more #eneicial t"an t"e manual system to

    wor& eiciently and eectively.

    T"ey also provide t"e employer id and password as a security so t"at no outsider can

    use t"at portal 6 intranet. T"is is great #eneit or t"em.

    It is very convenient and ast process.

    @ut t"e intranet is very slowB t"ey "ave to wor& on t"at.

    T"ey provide ree "ealt" care and give salary or t"e illness or any mis"appening.

    It "elps in reduction o e>ploitation o la#or.

    Felps to reduce t"e duplication o passes issued.

    $#out 7+ o t"e oicers "ave #een wor&ing or t"e past 5?1 years and more t"an

    15 years.

    $#out 98 o t"e oicers are satisied and eel #etter wit" t"e computeri%ed system, w"ile only )

    preer manual system.

    $ll t"e oicers are in avor t"at computeri%ed system is convenient to use.

    $#out () o t"e oicers agreed t"at t"is system re;uire training and rest 18

    disagree t"at it does not re;uire training.

    $ll o t"e oicers agreed t"at t"e computeri%ed system w"ic" t"e company uses is a

    time saver met"od t"an t"e manual system.

    $#out (( o t"e oicers agreed t"at t"e system gives error messages t"at clearly

    tells "ow to i> pro#lems and rest 1+ disagree.

    $#out 78 o t"e oicers agreed t"at t"ey recover ;uic&ly and easily w"ile t"ey

    ma&e mista&e using t"us system messages and rest +) disagree.

    $#out (( o t"e oicers agreed t"at it ta&es muc" time to recover i t"ere is any

    ault in t"e and rest 1+ disagree.

    $ll t"e oicers agreed t"at due to t"e computeri%e system it is possi#le to veriy t"e

    personal data.

    $#out 98 o t"e oicers agreed t"at due to t"e introduction o computeri%ed system

    t"ere is t"e reduction in e>ploitation o t"e la#or and rest ) are not in avor.

    $ll t"e oicers agreed t"at t"e computeri%ed system will #e #eneicial in uture. $#out 9( o t"e oicers agreed t"at t"ey can c"ec& la#or in and out and t"eir time

    "ours #ut rest + disagree.

    4.2 SUGGESTIONS

    T"e speed o portal s"ould #e ast.

    T"ere s"ould #e #ac&up or computeri%ed system i t"ere is any mis"appening.

    T"ey can provide t"e separate color passes to t"e employees li&eE? -or t"ose w"o "ave more t"an 1year contract s"ould #e given green.

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    -or t"ose w"o "ave or 1 year s"ould #e given red.

    -or t"ose w"o are or 8 mont"s s"ould #e given #lue.

    T"e duration s"ould #e written in t"eir passes.

    T"e p"otos s"ould #e clear.

    It s"ould #e simple to use.

    T"ere s"ould #e grievance or eed#ac& #o>es and e>it interviews.

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    CHAPTER - ;

    CONCLUSION

    ;.1 CONCLUSION

    T"e ollowing conclusion was made on t"e points deined as t"e purpose o study or t"e

    *computeri%ed gate pass system or contract employeesE

    E*'&ti*# */ %*(&t!)i!$ "t! ("++ +0+t! /*) %*#t)"%t !('*0!!+ "t

    NTPC B"$")(&)

    @eore t"e involvement o "uman resource departmentE

    arlier at NTPC @adarpur t"e gate pass system or contract employees wor& on manual

    grounds related to #oo&?&eeping, ile maintaining and lots o paper wor&.

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    T"e contract employees use to directly contact t"e engineer in c"arge IC4 or t"e

    appointment o la#ors on contract #asis leading to t"e lac& o involvement o "uman resource

    department.

    T"ereore #eing so many departments wit"in t"e plant and t"eir dierent engineer in c"arge

    IC4, t"is results in t"e scattering o t"e data and also t"e lac& o data related to t"e vendors

    and its appointed la#ors.

    Involvement o "uman resource department E

    ater on t"e "r department was involved and all t"e scattered and decentrali%ed data related

    to t"e vendors and la#ors was collected and centrali%ed in t"e records o "r department.

    @ut #eing data collected in t"e orm o paper wor& and iles collection it usually #ecomes

    very diicult or an employee to searc" old data or i t"ere is calculation o data needed.

    T"is started resulting in t"e data loss and ot"er pro#lems muc" #igger t"an t"at.

    Introduction o computeri%ed gate pass systemE

    $ter #eing data collected manually #y employees it was very diicult or t"em to calculate

    t"e data or to ind t"e old data recorded long time #ac&. T"us it was resulting in t"e wastage

    o time and also t"e decrease in t"e productivity o t"e employees.

    T"ereore t"e computeri%ed gate pass system was introduced in t"e organi%ation. it "elped t"e

    employees in centrali%ing t"e data in one system t"us leading to ast cross c"ec&ing o data,

    calculation o data and searc"ing o data wit" !ust ew clic&s.

    T"us t"is is "ow t"e evolution o computeri%ed gate pass system or contract employees too&

    place at t"e NTPC @adarpur.

    $nd t"ats w"y we s"it rom manual system to computeri%ed system.

    /"en manual gate pass system was introduced at t"e NTPC @adarpur plant it #roug"t many

    advantages suc" asE

    centrali%ation o data

    recording and #oo& &eeping o t"e data

    veriication o t"e vendors and la#ors

    @ut later on, its leads too many pro#lems li&e a&e data

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    duplicate data

    wastage o time

    calculation o data was a diicult tas&

    data lost etc

    T"ereore t"is resulted in t"e large num#er o pro#lems and mis"appenings related to t"e

    vendors and la#ors as a purpose o security and saety towards t"e NTPC @adarpur.

    T"us regular generation o pro#lems relating to t"e contract employees resulted in t"e

    removal o t"e manual gate pass system.

    To remove t"at pro#lem we s"it to computeri%ed system.

    It is t"e largest power company despite o w"ic" it "as its competitors.

    T"ey "ave aced lot o pro#lems regarding scattering o data .

    -inally decided to involve FG Aepartment

    T"ey are s"iting to t"e computeri%ed system or t"e uture #eneits as t"ey are acing lots o

    pro#lems regarding manual system.o

    T"e computeri%ed system is #eneicial or t"e uture and suita#le or t"e uture and most o t"e people

    are supporting it position

    BIBLIOGRAPHY

    1. www.ntpc.com

    +. www.ntpcmanual.com'. www.google.co.in). www.slides"are.net5. www.scri#d.com8. en.wi&ipedia.org7. www.contemporaryeducationalpsyc"ology.com

    62

    http://www.ntpc.com/http://www.google.co.in/http://www.slideshare.net/http://www.scribd.com/http://www.ntpc.com/http://www.google.co.in/http://www.slideshare.net/http://www.scribd.com/
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    ANNEURE

    D

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    $ns ..

    ). Ao you t"in& t"e computeri%ed system used #y t"e company is convenient to use

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    5. Ao you t"in& t"e gate pass system used #y t"is company re;uire any training

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    8. Ao you t"in& t"e computeri%ed system used #y t"is company is a time saver met"od

    a. agree

    #. strongly agree

    c.. disagree

    d. strongly disagree

    7. Aoes t"e system give error messages t"at clearly tell "ow to i> pro#lems

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

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    (. /"enever I ma&e a mista&e using t"is system, I recover easily and ;uic&ly

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    9. I t"ere is any ault in t"e mac"ine, does it ta&e muc" time to recover

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    1. Ao you t"in& t"e veriication o t"e personal data is possi#le #y t"e computeri%ed

    system

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    11. Ao you t"in& t"at #y t"e introduction o t"e computeri%ed system, t"ere is t"e reduction

    in t"e e>ploitation o t"e la#or

    a. agree

    #. strongly agree

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    c. disagree

    d. strongly disagree

    1+. Ao you t"in& t"e duplication o data passes "as #een reduced #y t"e introduction o

    computeri%ed system in t"e organi%ation

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    1'. Ao you t"in& t"e computeri%ed system is #eneicial in uture as it e>its introduced or

    trying 4 #ut not come alive

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    1).Ao you t"in& raud o data cannot #e done as all t"e data stored is properly veriied

    a. agree

    #. strongly agree

    c. disagree

    d. strongly disagree

    15. Ao you t"in& it is possi#le to &now la#or in and out and t"eir time "ours

    a. agree

    #. strongly agree

    c. disagree

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    d. strongly disagree