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Investors’ DayZurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018
Time Content Management
09:30 - 10:00 Registration
10:00 - 10:40 Update on Group strategy Christian Mumenthaler
10:40 - 11:00 Underwriting priorities Edi Schmid
11:00 - 11:20 Financial strength and capital generation John Dacey
11:20 - 12:05 Q&A session
12:05 - 13:15 Lunch
13:15 - 13:45 Reinsurance update and Q&A Moses Ojeisekhoba
13:45 - 14:15 Corporate Solutions update and Q&A Agostino Galvagni
14:15 - 14:45 Life Capital update and Q&A Thierry Léger
14:45 - 14:50 Wrap-up Christian Mumenthaler
Agenda – Investors’ Day 2018
2
Update on Group strategyChristian Mumenthaler, Group Chief Executive Officer
Investors' Day | Zurich, 4 April 2018 4
Based on three differentiation drivers we have built leading insurance businesses…
Client Access
RiskKnowledge
CapitalStrength
Reinsurance
•#1 global property reinsurer
• Top 2 global reinsurer
Corporate Solutions
• Top 5-10 in Excess Layer market
•Growing in Primary Lead segment
Life Capital
• Leading UK life & pension consolidator
• Leading L&H B2B2C platforms in core markets
P&C Reinsurance L&H Reinsurance
•#1 global reinsurer in High Growth Markets
Investors' Day | Zurich, 4 April 2018 5
…that represent a highly rewarding combination for shareholders
The strong value creation of our individual businesses… …has consistently produced peer-leading margins
Total contribution to Economic Net Worth (USD bn) US GAAP net operating margins average 2012-17
14% 7%
1.9
2016
4.2
2015 2017
6.3
2012
5.2
3.7
2014
5.2
2013
Ordinary dividends in
each year more than covered by economic
value creation
Reinsurance marketSwiss Re Group ¹
¹ Based on weighted average of Munich Re, Hannover Re, SCOR and RGA
P&C Reinsurance L&H Reinsurance Corporate Solutions
Life Capital Group Items Ordinary dividends
UnderwritingInvestment Operating expenses
Investors' Day | Zurich, 4 April 2018
…to benefit P&C Reinsurance and Corporate Solutions
Current market environment improved
Improvements in P&C pricing…
…to benefit the return profile of our investment portfolioIncreasing interest rates…
Long-term opportunities remain
…we can access global risk pools through all Business UnitsRisk pools continue to grow…
…we are the #1 global reinsurer in High Growth MarketsOpportunities in High Growth Markets…
…we develop innovative solutions to increase insurance coverage
Protection gap still expanding…
We are benefiting from a more positive current environment and promising long-term opportunities
5%overall market growth
expected1
8% market growth
expected in High Growth
Markets1
6
¹ Source: Swiss Re Institute; expected premium growth per annum in reinsurance in nominal USD terms over the next five years
Investors' Day | Zurich, 4 April 2018
P&C Reinsurance’s strong track record of generating shareholder value leads the industry
7
UnderwritingInvestmentOperating expenses
Strong new business profits driven by P&C Reinsurance’s leading client
platform
Peer-leading underwriting
margins are driven by both, capital
allocation (beta) & risk selection (alpha)
…resulting in peer-leading margins
19%
P&C Reinsurance L&H Reinsurance Corporate Solutions Life Capital
0.3
1.2
1.5
1.7
1.2
2017
-1.5
20162015201420132012
USD 4.4bn EVM new business
underwriting profit since 2012
¹ Based on weighted average of P&C Re segments of Munich Re, Hannover Re, SCOR, Everest Re and Alleghany
EVM profit – new business (USD bn)
Economic underwriting profits in excess of EVM capital costs...
US GAAP net operating margins average 2012 - 17
15%
Swiss Re P&C Re P&C reinsurers 1
Investors' Day | Zurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018
Swiss Re L&H Re L&H reinsurers1
EVM profit – new business (USD bn)
L&H Reinsurance’s franchise value continues to increase
8
Strong new business profit
mostly from EMEA and Asia reflecting
the Group’s increased footprint
Outperformance vs. market supported by decisive and timely
management actions on underperforming blocks of business
P&C Reinsurance L&H Reinsurance Corporate Solutions Life Capital
10% 6%
Economic underwriting profits in excess of EVM capital costs...
US GAAP net operating margins average 2012 - 17
1.01.1
0.7
0.5
0.60.6
201720162013 20152012 2014
USD 4.5bn EVM new business
underwriting profit since 2012
¹ Based on weighted average of L&H Re segments of Munich Re, Hannover Re, SCOR and RGA
…resulting in peer-leading margins
Investors' Day | Zurich, 4 April 2018
UnderwritingInvestmentOperating expenses
Investors' Day | Zurich, 4 April 2018
Swiss Re’s reinsurance client franchise represents the biggest source of our competitive advantage
9
We have strong direct relationships with our customers…
% of premiums from non-intermediated business,
FY 2017
P&C Reinsurance L&H Reinsurance EVM profit - new business (USD m)
Client example
Swiss Re
APAC
Americas
EMEA
P&C Reinsurance L&H Reinsurance Corporate Solutions Life Capital
51% 96%
0
100
200
300
400
500
600
700CAGR 11%
20172016201520142013201220112010
L&H ReinsuranceP&C Reinsurance
Direct relationships drive our access to large & tailored transactions
…with distinct client interactions
Investors' Day | Zurich, 4 April 2018
Underwriting year (UWY)
Commercial insurance has been an attractive business for our shareholders, generating long-term underwriting profits in excess of EVM capital costs
10
Swiss Re wrote commercial business with EVM underwriting profits in excess of capital costs of > USD 2bn since 2000
Commercial business premiums grew with a compounded annual growth rate of 10%
P&C Reinsurance L&H Reinsurance Corporate Solutions Life Capital
This translates into an average annual EVM profit in excess of EVM capital costs of USD 125m
Underwriting performance of Swiss Re’s commercial insurance business¹, USD bn
World Trade Centre
Carve-out of Corporate Solutions as separate BU
1.6
0.4
2003
1.6
0.4
2002
1.3
0.4
2001
1.0
-1.0
2000
0.7
-0.3
2017
3.8
-0.6
2016
3.8
0.0
2015
3.5
-0.2
2014
3.6
0.3
2013
3.5
0.3
2012
3.1
0.3
2011
2.5
0.2
2010
2.3
0.3
2009
2.0
0.2
2008
2.2
0.2
2007
2.3
0.5
2006
1.7
0.6
2005
1.5
0.0
2004
HIM, California Wildfires
Earthquake Chile
Earthquake Japan
Hurricane Katrina, Rita, Wilma
¹ Reflects commercial business written by underwriting year, gross of intra-group retrocessions, net of external cessions; excludes commercial business written in derivative form
EVM gross premiums written
EVM profit - underwriting
Average annual EVM profit
Investors' Day | Zurich, 4 April 2018
USD >5bn reserves left in Reinsurance
when carved-out in 2012
TFC impact from positive reserve developments of
7%pts on average per year
11
Corporate Solutions’ performance has been attractive, in particular when considering the total financial contribution
Total financial contribution (TFC) refers to the estimated contribution of Corporate Solutions business written within Swiss Re Group, incl.
• development of historical loss reserves remaining in the Reinsurance BU after the carve out from Reinsurance in 2012
• related investment income and additional tax expenses
UnderwritingInvestment Operating expenses
Total financial contribution (TFC) impact
Corporate Solutions as reported
Corporate Solutions total financial contribution
US GAAP - Net operating margins, average 2012-17
6%
16%
+3%pts
+7%pts
TFC impact from investment
income on reserves of 3%-pts on average
per year
P&C Reinsurance L&H Reinsurance Corporate Solutions Life Capital
Investors' Day | Zurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018
Corporate Solutions has comparably strong TFC
underwriting margins
Investments into future growth drives higher
expense margins compared to peer average
12
Net operating margins compare favourably versus peers, driven by a strong underwriting margin
UnderwritingInvestment
15%42% 23% 21% 9%18%11% 17% 10% 7% -19%
Operating expenses
2013 2014 2015 2016 20172012
6%
Corporate Solutions
Peer average1
US GAAP net operating margins incl. TFC on average 4%pts above peer average
P&C Reinsurance L&H Reinsurance Corporate Solutions Life Capital
Corporate Solutions
Peer average1
Corporate Solutions
Peer average1
Corporate Solutions
Peer average1
Corporate Solutions
Peer average1
Corporate Solutions
Peer average1
¹ Based on the weighted average of reported results of six Corporate Solutions peers
Investors' Day | Zurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018
ReAssure maintains a market-leading closed book platform in the UK
13
ReAssure’s closed book transactions track record
Life Capital’s dividend stream is driven by the closed book business(USD 3.8bn since 2012)³
5
4
3
2
1
0
Policy count (in million)
2017120162015201420132012201120102009200820072006200520042003
Current closed bookTransactions
USD bn
ReAssure is a major cash
generator of the Group
Recent transactions delivered a
return average of >12%
MS&AD participation2
increases ability to pursue further
closed book transactions
1.1
0.40.40.40.4
1.1
201720162015201420132012
P&C Reinsurance L&H Reinsurance Corporate Solutions Life Capital
Funding from Group for Guardian
transaction in 2016:
USD 1.6bn
¹ L&G transaction pro-forma, reinsurance agreement effective from 1 January 20182 Announced in October/ December 2017; completed in January 20183 For FY 2012- 15 published results refer to Admin Re®
Investors' Day | Zurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018
Life Capital businesses capture growth opportunities in attractive primary L&H risk pools
14
The protection gap in sum
assured terms is > USD 100trn and growing
Positive customer journeys and cost leadership remain key differentiators
B2B2C platforms delivering
dynamic growth
P&C Reinsurance L&H Reinsurance Corporate Solutions Life Capital
Gross premiums written, life insurance business (USD m)
elipsLife premium volume
¹ Cumulative numbers do not include acquired portfolios
Investors' Day | Zurich, 4 April 2018
iptiQ new policies development
0
100
200
300
400
500
20102008 20142012 2016 2018
# new policies written, cumulative¹
201820172014 2015 2016
Investors' Day | Zurich, 4 April 2018
Our near-term priorities remain unchanged
15
broadenand diversify client
base to increase access to risk
optimise resources and
platforms to support capital allocation
systematically allocate capital to risk pools / revenue streams
emphasise differentiation
I
II III
IV
Growth
through systematic capital
allocation
Risk Knowledge
supporting capital allocation
Large & tailored transactions
Corporate Solutions
Life Capital
High Growth Markets
Research & Development
Technology
Swiss Re’s strategic framework Near-term priorities
We are a risk knowledge company that invests in risk pools
People & Culture
RoE ≥ risk free
+700bps
ENW per share growth
+10% p.a.
Group financial targets over-the-cycle
Investors' Day | Zurich, 4 April 2018
R&D builds on our thought leadership position, bringing us closer to the needs of our clients
Insurance “beta”
Target Liability Portfolio
Strategic Asset Allocation
R&D improves top down capital allocation leading to outperformance
50-60%
Estimated annual underwriting outperformance:
>USD 1bn1
Product design
Product pricing
Underwriting criteria
How R&D drives value at Swiss Re:
40-50%
Client services
Thought-leadership publications
Curated data
Cost efficiency
Business process disruption & improvement
R&D improves risk selection and further portfolio steering given allocation
R&D provides services and thought leadership enabling higher pricing
R&D provides new ideas to reduce the cost of generating a given unit of revenue
~450 FTE in 13 R&D teams
Insurance “alpha”
>200 R&D initiatives
ongoing (50% focusing on technology)
¹ Based on average annual gross underwriting margin outperformance vs. peers in the last five years
16
Investors' Day | Zurich, 4 April 2018
Advances in technology are impacting the insurance value chain and reshaping the competitive landscape
Today Tomorrow
Impact of technology on insurance
17
Limited demonstrated business impact but heightened interest and hype
Long-term fundamental changes to the insurance value chain
Blurred industry boundaries and shifting insured risks (from personal to commercial lines)
Digitalisation improves the
design and pricing of new and
existing insurance products
Insurers expected to leverage new technology to acquire new
customers, improve underwriting and
increase efficiency
Investors' Day | Zurich, 4 April 2018
We remain focused on improving our business and developing solutions for ourselves and our clients to secure access to risk pools through our business segments and strategic partnerships
Investors' Day | Zurich, 4 April 2018
Swiss Re’s tech strategy is embedded in our business strategy and ensures effective innovation management
18
1 2
34
OUR CLIENTS OURSELVES
OUR EXPOSUREOUR DATA
Examples: Magnum, Life Guide, CatNet, Liability Risk Drivers
Swiss Re tech strategy
Examples: ATLAS, digital claims, document intelligence
Examples: iptiQ, elipsLife, dynamic parametric pricing platform, Pulse Example: Stargate platform
Increase our clients’ competitivenessProvide tools and solutions for clients’ value chains
Improve our value chainApply technology to Swiss Re’s value chain
Harvest full potential of dataBuild up competitive advantage from proprietary data
Get closer to riskSeek access to risk pools through tech platforms
Our tech strategy is implemented with a combination of in-house developments and strategic partnerships
Investors' Day | Zurich, 4 April 2018
Increase our clients’ competitivenessExample: Magnum is our market-leading automated underwriting solution for life & health
19
>10 millionapplications processed in
2017
>40 clients
worldwide
Available in 29 countries and 17 languages
Magnum Pure is our advanced, automated underwriting solution
Easily build and optimise the ideal customer journey and underwriting rules
Receive unprecedented insights into the underwritten business
Magnum Mobile offers innovative underwriting for mobile devices
Integrates into an agent’s or client’s insurance app
Enable their customers to be underwritten anytime, anywhere
Our solutions
Value for our insurance clients: Automation drives scalability
Consistent, predictable underwriting decisions
Risk management standards across channels and products
Rules-driven assessment, aligned to Swiss Re’s LifeGuide underwriting philosophy
Faster, efficient underwriting decisions
Shorter application times, quicker decisions, easy and secure reports & analytics
Easy creation of tailored rules, for smoother go-to-market
Magnum represents a tailored and integrated underwriting platform which delivers significant value to our clients and strengthens our relationship
1
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE
1
Investors' Day | Zurich, 4 April 2018
Improve our value chainSelected examples: We leverage scalable technology platforms to streamline internal processes
20
Multi-year effort to provide us with an industry-leading steering and reporting platform
2
ATLAS – New general ledger and financial steering capabilities
Our ambition is to have every piece of data fully digitised and automatically understood
Document intelligence
60 million contract pages
processed automatically
>15 million documents covered by intelligence
platform
Expand leadership position in terms of volumes and turnaround times of digitised bookings
Digital claims and technical accounting
80% of all client documents digitised by
2020 (43% today)
7 solutionsrunning on one single platform
>1.4million digitised
bookings by 2020
(~0.7million today)
90% process
standard-isation
5-dayclosing of quarters
Major roll out in 2018-2023
80%efficiency gains in processing
client documents by 2020(63% today)
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE
2
Investors' Day | Zurich, 4 April 2018
Get closer to risk Example: iptiQ is our L&H B2B2C platform with industry leading end-to-end digital capabilities
21
Sales: digital front-end platform
Omni-channel: accessible from various devices
Data & reporting: integrated & automated management information reporting
Underwriting: industry-leading automated underwriting
A truly digital experience…
Self-service: empower customers to self-manage policies
Fully digital B2B2C insurance solution allowing “plug & play” with any client and partner, enabling vast consumer access and contextual sales
Live in 5 markets
12 distributors onboarded
Dynamic growth to continue
3
…with compelling competitive advantages
Cost efficient due to disintermediation of traditional insurance distribution and no retail distribution legacy
Knowledge based differentiation with industry leading R&D capabilities
Balance sheet strength of Swiss Re Group to support growth
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE3
Investors' Day | Zurich, 4 April 2018
External data Weather, IoT/wearables
Harvest full potential of dataExample: Stargate platform provides the opportunity to transform Swiss Re into a truly data-driven knowledge organisation
22
4
Stargate platform
Stargate platform accelerates the integration of Swiss Re’s data landscape
Data
Internal dataStructured/unstructured
Machine learning Data visualisation
Methodology
Analytics at scaleData integration/GDPR compliance
Upskilled workforce2 000 users by 2020
People
DemocratisationData and analytics
>50 initiatives across the group to be implemented by the end of 2019
Scalable enterprise wide platform for integrating, analysing & deriving insights on massive data sets
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE4
Investors' Day | Zurich, 4 April 2018
We are a risk knowledge company that invests in risk pools
23
• We have built leading (re)insurance businesses based on three differentiating factors: Client Access, Risk Knowledge and Capital Strength
• These businesses ensure access to growing risk pools in the long term
• The overall market outlook has improved for our P&C businesses and we will benefit from the positive momentum
• Our scale, access to clients, risk data and advanced platforms position us well to play a major role in the technological revolution in the insurance space
• Swiss Re’s tech strategy is embedded in our business strategy and is implemented with a combination of in-house developments and strategic partnerships
Investors' Day | Zurich, 4 April 2018
Underwriting prioritiesEdi Schmid, Group Chief Underwriting Officer
Investors' Day | Zurich, 4 April 2018
Competitive advantage achieved through underwriting priorities
25
Focus on consistently
achieving high underwriting
margins
Target liability portfolio
optimises capital allocation
R&D as basis for continued
underwriting outperformance
• Target liability portfolio as basis for active steering of deployed capital
• Sound capital allocation to the most attractive risk pools
• Investment into R&D
• Access existing and new risk pools
• Knowledge-based underwriting capabilities
Underwriting priorities
• Beta: Allocating capital to the right risk pools
• Alpha: Selecting better risks at better economics
• Forward-looking view on risk pools
• Smart analytics leveraging big data
• Broadly diversified underwriting book
Competitive advantage
Investors' Day | Zurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018
4.4%pts difference
Outperformance in L&H Reinsurance has been pronounced
• Superior risk selection and portfolio steering drive outperformance in L&H Reinsurance
• Underwriting margin increased in 2017 in both, life and health segments
• Underperformance in 2014 is the result of decisive and timely management actions related to pre-2004 US individual life business
Swiss Re’s average 4.3%
Peers’ average -0.1%
PeersSwiss Re
1 Gross underwriting margin = 1- technical combined ratio = 1- (benefit ratio + acquisition cost ratio)Note: weighted average of peers, which include Hannover Re, Munich Re, RGA and SCOR.
Gross underwriting margin1 (L&H Reinsurance)
26
Key success factors
-5.0%
-2.5%
0.0%
2.5%
5.0%
7.5%
201320122011201020092008 2017201620152014
Investors' Day | Zurich, 4 April 2018
Long-term higher underwriting margins than peers in P&C
Gross underwriting margin1 (P&C Reinsurance and Corporate Solutions)
27
1 Gross underwriting margin = 1- technical combined ratio = 1- (loss ratio + acquisition cost ratio)Note: weighted average of peers, which include Alleghany, Everest Re, Hannover Re, Munich Re and SCOR
-10%
-5%
0%
5%
10%
15%
20%
25%
30%
8.5%pts difference
Swiss Re’s average 17.2%
Peers’ average 8.7%
PeersSwiss Re
201320122011201020092008 2017201620152014
Key success factors
• Track record reflects superior risk selection (alpha) and active capital allocation (beta)
• Large & tailored transactions allowed for differentiated pricing
• Underwriting discipline maintained and expected to benefit from price improvements
Investors' Day | Zurich, 4 April 2018
Underwriting discipline and reserving linked via feedback loops, allowing reserves adequacy to remain strong
Reserving strength is demonstrated by being in the upper half of a range of best estimates
Possible distribution of P&C reserves (USD 53bn in 2017) Illustrative • Reserving process provides transparency on best estimate of ultimate claims
• Strong governance around reserving in all regions and lines of business, independently assessed at Group level to be in the 60th to 80th percentile of the best estimate range
• Reserves remain strong and resilient to inflation
• Strong feedback loops between underwriting, claims and reserving teams allow rapid update on reserves and pricing adjustment
• Reserving at Swiss Re is not a way of managing capital nor creating artificially high reserve buffers
mid-point
Swiss Re has robust reserving process and governance
Managing inflation
• Inflation drivers are closely monitored: medical costs, wages, social costs, other claims relevant items
• Claims inflation assumptions made in costing are included in initial reserves
• As experience emerges, costing assumptions are replaced by projections of experience and reflected in reserves
mid-point
60th percentile
80th percentile
Best estimate range
28
Investors' Day | Zurich, 4 April 2018
R&D in underwriting is a key contributor to Swiss Re’s success
29
Life
Focus of R&D in underwriting
Property
Specialty
Casualty
Health
Economic, legal, political, changes
Mortality trends
Lapse trends
Cyber
Climate change
Credit default probabilities
Ca
pit
al a
lloca
tio
n
Nat cat perils
Critical illnessR
isk
sele
ctio
n
Fo
rwa
rd-l
oo
kin
g v
iew
Morbidity trends
Liability Risk Drivers –
our forward looking
costing tool
Magnum –our automated
L&H underwriting
solution
Dynamic pricing
platform for parametric insurance
CatNet –our natural
hazards online information
tool
Diff
ere
nti
ati
ng
se
rvic
es
Investors' Day | Zurich, 4 April 2018
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE4
1 2
3
Investors' Day | Zurich, 4 April 2018
Measuring correlation between sea surface temperature and hurricane activity
Our focus areas in underwriting R&D address key market developments
• Correlation reflected in our proprietary nat cat model and considered in our costing and scenario assessment
• Incorporate research for better mortality improvement assumptions and life scenario assessment
• Recommendations on life underwriting practices with opioid use in the population
• Understanding which cyber scenarios constitute threats from an insurance point of view
• Developing methodologies to estimate exposure and insurance claims – for both explicit and non-affirmative cyber covers
• Adapt costing & business practice to address findings, e.g. exclusions of claims based on practices that lead to over diagnosis of non-critical disease status, or tighten range/description of diagnosis that lead to valid CI claims
Nat cat perils Critical illnessCyber
Sources: Nat cat perils: NOAA, Mortality trends: CDC, CI: Korea cancer statistics
Cyber extreme event analysis (example ‘malware epidemic’)
Mortality trends
Sea surface temperature anomaly
Assessing cyber extreme event scenarios and quantifying the insured loss (PML estimation)
Monitoring of medical practice and disease incidence rates to steer business performance
Assessing the growing impact of opioid epidemic in the U.S., Canada, UK, and Germany on mortality
30
Cancer incidence screeningDrug overdose death rates
0
20
40
60
80
100
120
140
0 3 6 9 12
# of years after start screening program
Female MaleAge-standardised
Th
yro
id i
ncid
en
ce
Ko
rea
0
10
20
30
40
50
60
70
80
90
100
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14
% o
f a
ffe
cte
d i
nsu
red
s w
ith
(p
art
ial)
b
usi
ne
ss i
nte
rru
pti
on
at
da
y x
# of days to resolution
Assumed gradual recovery based on step-function approximation
-0.6
-0.4
-0.2
0
0.2
0.4
0.6
1965 1975 1985 1995 2005 2015
De
gre
e C
els
ius
Monthly
3-yr running mean
0
5
10
15
20
25
30
35
2 0 0 1 2 0 0 6 2 0 1 1 2 0 1 6
De
ath
s p
er
10
0,0
00
in
th
e U
.S.
Year
15-24 25-3435-44 45-5455-64 65 and over
Age groups
Investors' Day | Zurich, 4 April 2018
R&D driven insights into risk pool performance to dynamically steer and shape our Target Liability Portfolio
31
Illustrative
47 portfolios owned by senior leaders, overseeing and
assessing performance of portfolios
Historical capital allocation versus market and UW
performance
Targeted approach for growth, profitability (margin) and risk
Strong insights into our positioning vs market, and core economics of each portfolio: EVM,
US GAAP, Risk
Portfolio-specific R&D quantifies future market
trends
UW = underweight; OW = overweight desirable neutral less desirable
1
Property Re
Non proportional
Americas
Name 1 OW OW OW/UWGrowth,
Profitability
2
Property Re
Non proportional
EMEA
Name 2 OW OW OW/UWGrowth,
Profitability
3Critical Illness
AsiaName 3 UW Neutral OW/UW
Growth,
Risk
4Property Commercial
AmericasName 4 UW UW OW/UW
Growth,
Risk
5 Liability Re Americas Name 5 UW Neutral OW/UWRisk,
Profitability
Target Liability Portfolio Historical positioning Current positioning
No.
Future attractiveness
Target weightingLOB and RegionUS GAAP
returnRisk impact
Premium
trends
Actual vs expected
performance
Portfolio
Owner
Portfolio
weighting
Economic
return
Loss
trends
Portfolio
weightingPriority
Investors' Day | Zurich, 4 April 2018
Nat cat – Long-term growth through active portfolio management and distinctive R&D
32
Disciplined growth and capital deployment over the cycle…
Premiums earnedCAGR 8%
20172015201020051999
…and market leading R&D behind consistent underwriting success
2017
2015
2010
2005
1999
20
18
16
12
14
10
8
22
6
4
2
0
USD bn
1999-2017
Premiums1
Incurred loss
Expected loss
Premiums1 / Expected loss
EVM capital deployed
EVM capital deployed, USD bn
Premiums1/Expected loss
Note: Data is presented on an underwriting year basis for P&C Reinsurance. The chart shows Cat XL business. There is additional Nat cat exposure in proportional and per risk treaties1 Gross premiums written net of commissions
Investors' Day | Zurich, 4 April 2018
US Liability – Recent growth through tailored transactions followed by strong push for rate improvements
33
US Liability reinsurance, underwriting year view
EVM gross premiums earned,USD bn
1999
Loss ratio %,Premium rate (1999=100)
2015 201720102005
Rate index 1
Gross premiums earned
Loss ratio
Note: Data is presented on an underwriting year basis for P&C Reinsurance 1 The Council of Insurance Agents & Brokers (CIAB) rate change, General Liability
• Disciplined underwriting with increased focus on profitability and risk management
• Rate improvement at 1/1/2018 renewals and further rate increases expected
• Mid-market growth envisaged as large verdict trend against large corporations continues
• Liability reserves remain strong
Grew significantly in hardening market
Contracted quickly, underweight in 2011
Grew in response to positive rate development
Grew mainly through tailored transactions
Investors' Day | Zurich, 4 April 2018
Corporate Solutions Property – Solid underwriting performance driving long-term profit
1 EVM gross premiums written by underwriting year, gross of intra-group retrocessions, net of external cessions2 The Council of Insurance Agents & Brokers (CIAB) rate change3 Loss ratio calculated as claims / gross premiums written
34
…with strong loss ratio performance
Rate index2
EVM GPW1, USD m
2017201520102007
0
100
50
201720102007
Loss ratio3, %
Man-made loss ratio
Total loss ratio
2007-17: Average economic profit margin: 13%,Economic profit: >USD 1bn
Strong technical underwriting: average loss ratio < 50%
Swiss Re Group-wide balance sheet absorbs nat cat volatility where economically attractive
Active cycle management – long-term growth goal based on strict underwriting disciplineEVM gross premiums written
Rate index2
Disciplined market participant…
Investors' Day | Zurich, 4 April 2018
Critical Illness (Asia) – Profitable, strong growth market made possible by proprietary R&D
EVM profit,USD m
EVM premiums1,USD m
201720152010
EVM profit EVM premiums
35
Creating a new, profitable and growing market
Market leading R&D in critical areas
Over-diagnosis through emerging technologies (e.g. liquid biopsy)
Early warning system (e.g. detect trends in big data)
Global standards benchmarking
Secular demand growth from mega-trends (e.g. emerging middle class)
Technically demanding product
Margin management capability (e.g. differentiated risk charge per market)
1 PV premium for new business on EVM basis (net of all reinsurance)
Strong underlying strategic fundamentals
Investors' Day | Zurich, 4 April 2018
As a knowledge company we invest in R&D which continues to be the basis of our underwriting outperformance
36
• Active monitoring of performance and trends to allocate capital to most attractive risk pools
• Advanced research and modelling capabilities to enhance risk selection
• Leverage technology to develop industry leading practices and tools
• Develop forward-looking perspective on risk pools
36
Optimise capital
allocation
Ensure access to existing and new risk pools
Create client value through differentiated
services
Investors' Day | Zurich, 4 April 2018
Financial strength and capital generationJohn Dacey, Group Chief Financial Officer
Investors' Day | Zurich, 4 April 2018
We are committed to our over-the-cycle Group financial targets
38
Group targets over-the-cycle
actual 700 bps above 10y US Govt. bonds
10.6%
13.7%
Over-the-cycle target
2017201620152014
10.5%
2013
13.7%
2012
13.4%
Rf + 700 bps1
10.8%
2017 Over-the-cycle target
20162015201420132012
10%
Group Return on Equity Group ENW per share growth2
actual target
9.4%
11.0%
1.0%
5.4%7.2%
9.4%9.2%
9.6%9.4%
8.8%10%
17.0%
24.6%
10% 10% 10% 10% 10%
• Group ROE was below the over-the-cycle target in 2017, reflecting USD 4.7bn of estimated losses from natural catastrophes
• Group ENW per share growth target achieved in 2017, driven by a strong performance of our L&H businesses and investment activities
1 700 bps above 10y US Govt. bonds. Management to monitor a basket of rates reflecting Swiss Re’s business mix2 The 10% ENW per share growth target is calculated as: (current-year closing ENW per share + current-year dividends per share) / (prior-year closing ENW per share + current-year opening balance sheet adjustments per share)
Investors' Day | Zurich, 4 April 2018
(600)
(400)
(200)
0
200
400
600
800
As reported Pro forma 2018 rules (estimated)
2016
Higher volatility in US GAAP reported earnings expected due to accounting changes
39
• US GAAP “available-for-sale” classification for equity securities and certain alternative investments (AI) no longer applicable starting in 2018
• All unrealised gains on equity investments were transferred to retained earnings as of 1 January 2018
• The Group’s net realised gains will fully reflect the impact of equity market movements going forward
• Approx. USD 4.8bn of the Group’s investments impacted by the new standard, in addition to USD 1.8bn existing fund investments where the change in market value is already recognised in earnings
• A 10% downward move in fair values for the combined exposure of USD 6.6bn would reduce pre-tax earnings by approx. USD 0.6bn (net of hedges)
Impact of US GAAP rule change on equities and AI investment resultUSD m
Portfolio segments in scope for the rule change
USD mEnd
FY 2017Equity securities 3 326
Private equity 1 382
Hedge funds 359
Real estate 4 091
Principal Investments 2 422
Equity securities 539
Private equity 1 883
Total market value 11 580
Partially impacted
Fullyimpacted
2015 2017
Equity / AI investment result
Investors' Day | Zurich, 4 April 2018 40
Our capital management priorities remain unchanged
• The Board of Directors will propose to the AGM 2018 a regular dividend of CHF 5.00 per share (3% increase)
• The Board will also propose to the AGM a further public share buy-back programme of up to CHF 1bn purchase value commencing at the discretion of the Board subject to AGM approval1
• Beyond Board approval1, considering the capital management priorities, there will be no other pre-conditions to the commencement of the proposed share buy-back programme
I. Ensure superior capitalisation at all times and maximise financial flexibility
II. Grow the regular dividend with long-term earnings, and at a minimum maintain it
III. Deploy capital for business growth where it meets our strategy & profitability requirements
IV. Repatriate further excess capital to shareholders
Swiss Re’s capital management priorities
Capital management actions
SST 17262%
SST 18269%
Group SST ratio
AA-/Aa3/A+
RatingPayout
ratio 47%
USD 7.7bn2
ordinary dividend (FY 13 to FY 17)
AcquisitionsBusiness reinvestments
USD 6.7bnspecial dividend &
buy-back(FY 13 to FY 17)
ExtraordinaryPayout ratio 41%
3
4
4
I II
IIIIVCapital management priorities
1 Subject to legal and regulatory requirements being satisfied2 Includes AGM 2018 proposal for ordinary dividend of CHF 5 per share3 Includes AGM 2018 proposal for share buy-back programme of up to CHF 1bn purchase value4 Payout ratio calculated as capital repatriation over GAAP net income; assumes AGM approval of the proposed ordinary dividend of CHF 5.00 per share
Investors' Day | Zurich, 4 April 2018
Our Group’s capital position remains very strong, even after significant losses from natural catastrophes and continued peer-leading capital repatriation to shareholders
41
• Group economic solvency remains very strong, comfortably above the Group’s capitalisation target of 220%
• Group SST 2018 ratio reflects proposed capital management actions (increased ordinary dividend and new public share buy-back programme3)
• Swiss Re remains well positioned to respond to market opportunities
50.1 51.3 52.3
22.5 22.8 23.2
261% 262% 269%
0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
2016 2017 2018
USD bn, %
SST RBC – MVM2
SST TC – MVM2
Group SST ratio calculation1:
SST target capital (TC)SST risk-bearing capital (RBC)
USD 5.3bn MVM USD 5.2bn MVM USD 5.9bn MVM
1 SST ratio calculation as defined by FINMA2 MVM = Market Value Margin = cost of capital of the present value of future regulatory risk capital associated with the portfolio of assets and liabilities3 Pro-rata share of USD 0.8bn of 2018/2019 public share buy-back programme used for SST
Investors' Day | Zurich, 4 April 2018
Group SST sensitivities
Estimated impact on Group SST ratio 2018
267%
Credit spreads (-50bps)
Interest Rates (+50bps)
Equity Markets (+25%)
Equity Markets (-25%)
Interest Rates (-50bps)
Credit spreads (+50bps)
Real estate (-25%)
Real estate (+25%)
271%
259%
277%
276%
263%
264%
274%
Our capital strength remains resilient to market movements
42
Group SST target capital 2018, USD bn
Group regulatory capital requirement
10.1
7.7
12.0
3.2
13.1
19.9
3.3
23.2SST target capital
Other impacts
Total risk (99% TailVar)
Diversification
Credit
Financial market
Life and health
Property and casualty
220% Group SST target
capitalisation
269% Group SST
2018
Investors' Day | Zurich, 4 April 2018
Swiss Re maintains a leading capital position in the reinsurance sector and industry
43
Group SST to Solvency II walk1
329%
269%
Group Solvency IIratio
Deferred taxesEligibility of capitalValuation (discounting)
Modelling differences
Risk measure (1-year risk)
Group SST ratio 2018
Average of insurers3
Average of reinsurers2
• SST and Solvency II are both comprehensive economic and risk-based solvency regimes
• Due to important differences, Solvency II equivalent ratio is significantly higher
• For 2018, our comparable Group Solvency II ratio is estimated to be >40%pts higher than our Group SST ratio
239%
210%
>310%
1 Comparison was produced on a best effort basis using Swiss Re's SST calculation for 2018; For more details on differences between SST and Solvency II please refer to our “SST vs. Solvency II – comparison analysis” published on our website (http://media.swissre.com/documents/2016_sst_presentation.pdf). Please note that the difference from “capital cost recognition” has been eliminated in 2017 with FINMA's change in SST ratio definition. Differences between SST and Solvency II also explained in the booklet “Measuring economic performance & solvency at Swiss Re” published on our webpage.2 Average of Munich Re, Hannover Re, SCOR3 Average of Allianz, Aviva, Axa, Generali
Investors' Day | Zurich, 4 April 2018
Economic net worth creation is at the core of our steering framework…
Economic Value Management (EVM) is Swiss Re’s integrated economic valuation and accounting framework for planning, pricing, reserving & steering our business:
EVM allows consistent performance measurement across product lines and asset investments (on a risk adjusted basis, i.e. post cost of capital)
EVM ensures that costing and ALM is based on economic principles
Total shareholder return
performance is best tracked by
ENW generation
Consistent comparison of
economic returns across the Group supports active
portfolio steering
ENW per share growth vs total return to shareholders1 over time
44
1 Reflects share price development and dividends paid in USD. Shown on a cumulative basis and indexed from Dec. 2005 2 Calculated as: (current-year closing ENW per share + current-year dividends per share) / (prior-year closing ENW per share +
current-year opening balance sheet adjustments per share). Shown on a cumulative basis and indexed from December 2005
Total return to shareholders
0%
50%
100%
150%
200%
250%
300%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
ENW per share growth2
Investors' Day | Zurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018
21.317.0
11.8
2.5
1.7
14.3
0.9 3.4
6.9
yearly avg. per share
45
...and drives our strong solvency capital generation
1 Available capital: SST RBC – MVM, excluding projected dividends and share repurchases. Swiss Re’s economic target capital: 220% x (SST target capital – MVM), internal economic target as defined by Swiss Re’s Board of Directors in the Group Risk Policy2 Includes change in other EVM items (including foreign exchange impacts on ENW), change in MVM and change in other SST valuation differences with EVM3 Includes foreign exchange, interest rate and other impacts on Swiss Re’s economic target capital on a best effort basis4 Includes the sum of paid (2014 – 2017) and projected (2018) dividends and public share buy-backs
Change in available capital¹ Change in economic target capital¹
Swiss Re’s Solvency capital generation – five year aggregated view from Group SST 2013 to 2018
CHF 12 CHF 10 CHF 7 CHF 8
Net solvency capital
generation
Total contributionto ENW
Gross solvency capital
generation
Capacity deployment
(capital allocation)
Other items²
Other items³
Change in excess capital
Capital repatriation4
Change in suppl.capital
• Solvency capital generation is based on Swiss Re’s Group SST capitalisation target of 220%
• Gross solvency capital generation is a long-term proxy for reinvestment and dividend capacity
• Net solvency capital generation measures how much capital is available for capital repatriation after reinvestments into the business
• Change in excess capital highlights disciplined capital management with average annual share repatriation of CHF 8 per share
More details on following slides
Investors' Day | Zurich, 4 April 2018
Solvency capital generation is directly linked to Swiss Re’s economic reporting (EVM)
Published 2017 EVM income statement1
46
6.3 5.2 3.7 4.21.9
2013 2014 2015 2016 2017
Take a look at the booklet “Measuring economic performance & solvency at
Swiss Re” on our homepage
2016 2017
USD bn
Total contribution to ENW
FY 2013-17
21.3
1 As published on page 57 of Swiss Re’s 2017 Financial Report
Investors' Day | Zurich, 4 April 2018
Swiss Re’s target capital structure and financial flexibility is supported by the Group’s strong funding platforms
47
Subordinated debtContinued focus on optimising capital structure and cost of capital
Continued focus on innovative, cost efficient contingent capital instruments at Group Holding level
Outlook
Contingent capital
Corporate Solutions
ReinsuranceGroup (SRL)
Life Capital
-3.4
-2.0
+2.73+0.62
+0.5
YE 2012 – YE 20171
• SST supplementary capital includes traditional funded subordinated debt and funded contingent capital instruments. In line with Swiss Re’s target capital structure, Swiss Re has reduced its traditional funded subordinated debt instruments by USD 1.5bn since YE 2012
• At the same time, the Group has significantly strengthened its financial flexibility through senior debt deleveraging and the issuance of USD 1.0bn contingent capital instruments at the Reinsurance level and USD 2.7bn pre-funded subordinated debt facilities at Group level (not counting as SST supplementary capital until drawn)
Established funding platforms in all Business Units to fund capital & liquidity requirements
Implementation and maintenance of target capital structure
Change in supplementary
capital Group SST 2013-181
- 0.9
Third party capital MS&AD’s commitment is currently utilised at 15%+0.7
Change in supplementary capital
1 Change in supplementary capital is calculated using YE 2012 and YE 2017 figures2 Reflects issuance of USD 1.0bn and redemption of USD 0.4bn3 Reflects pre-funded subordinated debt facilities, currently fully undrawn
USD bn
Letters of credit
Senior debt
In line with Reinsurance requirements
Support business growth in Life Capital in line with leverage targets
-6.9 +2.0
Investors' Day | Zurich, 4 April 2018
Investment into business (capital allocation) reflects our strategy and growth areas in a competitive environment
48
• Since 1/1 2013, the Group deployed capital of USD 6.9bn (at Swiss Re’s Group SST capitalisation target of 220%, net of FX and interest rate impacts and diversification)
• Capital was mostly deployed to L&H Reinsurance, Corporate Solutions and Life Capital
Capital allocation by business segments (incl. asset risks)USD bn
P&C Reinsurance L&H Reinsurance
Corporate Solutions Life Capital
-9%
1/1 20181/1 2013
+40%
1/1 20181/1 2013
+49%
1/1 2013 1/1 2018 1/1 20181/1 2013
+101%
Capacity deployment Group SST 2013-18
6.9
Investors' Day | Zurich, 4 April 2018
Peer-leading capital repatriation supported by strong dividend upstream by BUs
49
USD bn
Capital repatriationGroup SST 2013-18¹
14.3
1 Capital repatriation includes dividends and share repurchases paid 2014-17 and projected for 20182 Capital repatriation includes AGM 2018 proposal for regular dividend and share buy-back programme of up to CHF 1bn purchase value, of which a pro-rata share of USD 0.8bn is used for SST
Swiss Re
Corporate Solutions Life CapitalL&H Reinsurance
Received capital contribution of USD 1bn in 2017
Received capital contribution of USD 1.6bn in 2016 for the
acquisition of Guardian
Ordinary dividends
Per share in CHF
7.7
4.854.604.253.85
Special dividends and share repurchases 6.5
3.304.404.155.00 3.40 3.80
in year paid
P&C Reinsurance
2.02.52.73.1
2017201620152014
0.70.40.30.0
20172014 20162015
0.20.30.20.7
201620152014 2017
1.10.40.40.4
2017201620152014
1.61.61.61.51.5
20152014 2016 2017 2018E2
1.21.11.11.51.6
20152014 2016 2017 2018E2
Investors' Day | Zurich, 4 April 2018 50
Swiss Re’s capital allocation aims to deliver sustainable shareholder value
• We invest in risk pools aiming to deliver industry-leading shareholder returns
• We remain committed to our financial targets and our capital management priorities are unchanged
• Our Group’s capital position remains very strong and resilient towards market movements
• Economic net worth creation is at the core of our EVM steering framework and drives our strong solvency capital generation
269% Group SST, comfortably
above our 220% capitalisation
target
CHF 8 per share of
annual average capital
repatriation since YE 2012
CHF 10 per share of
annual average gross capital
generation since YE 2012
Investors' Day | Zurich, 4 April 2018
ReinsuranceMoses Ojeisekhoba, CEO Reinsurance
Investors' Day | Zurich, 4 April 2018
Improvements in P&C reinsurance pricing
52
Current market environment improved
Increasing interest rates benefit our long tail lines in Life and Casualty
Long-term opportunities remain
We seek to benefit from a more positive current environment and promising long-term opportunities in the reinsurance market
Stronger global economic growth increases demand in and from primary markets
#1 global reinsurer in High Growth Markets, well positioned to take advantage of projected growth
Growth from innovative solutions to address the global protection gap
As a knowledge company we benefit from the growing importance of R&D and technology
Mortality protection gap > USD 105 trillion
5% overall market
growth1
1 Source: Swiss Re Institute, expected growth per annum in reinsurance in nominal USD terms over the next five years
Investors' Day | Zurich, 4 April 2018 53
Our engagement model is driven by identifying and responding to client needs
Global client
We tailor our level of engagement to clients’ individual needs and earning potential
Low touchclient
Client interactions over 12 monthsWe segment our clients based on
their stated needs
High touch with those clients who
value our services
Our deep understanding of client needs translates into
differential terms
We have strong direct relationships with our customers and brokers
236 distinct
interactions
1 516 distinct
interactions
High touchclient
% of premiums from non-intermediated business,
FY 2017
P&C Reinsurance L&H Reinsurance
51% 96%
Increasing client engagement, knowledge sharing, premium and profit
Investors' Day | Zurich, 4 April 2018
Core Transactions Solutions
Differentiation is at the heart of what we do
54
Simplify and drive efficiencies in our
traditional business
Deliver innovative deals by combining our knowledge
and capital
Add value to clients’ original business by
providing tech enabled solutions
We access risk pools through the three pillars of our strategy
Differentiation
Investors' Day | Zurich, 4 April 2018 55
We are focused on continuing to improve the efficiency of our Core business
By simplifying processes, without compromising quality, we can focus on higher value-add deals and client services
Simplified L&H system landscapes
Digital harmonisation of L&H systems since 2007
10 regional landscapes
2007
10
2017
1
5
2010
4
2014
1 global landscape
• Simplified decision making, lower operational risk and reduced costs
Digitised and automated claims
Share of total P&C claims submissions processed automatically
• Reduced turnaround times and improved client experience
Simplified underwriting process in P&C
% of deals renewed with simplified
approach
45% 24%
Contribution of these deals to EVM
profit
Streamlined underwriting approach at 1/1 2018 renewals
• Increased efficiency in underwriting large numbers of smaller deals
2017
25%
2016
17%
2015
12%
2014
2%
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE
2
Investors' Day | Zurich, 4 April 2018 56
We actively steer our P&C portfolio for growth and quality
Market price development
Property cat
Motor
General liability
Marine
Engineering
Credit & Surety
Aviation
Our success in 1/1 2018 renewals (largest 15 portfolios1)
1 Change between 1/17 and 1/18 renewals, size of bubble indicative of portfolio size by expiring premium 2 Long-Term Pricing Adequacy change3 EVM premium change4 Estimate for FY 2018, assuming an average large loss burden and no prior-year development
2% price increases in
1/1 renewals
8% volume growth
in 1/1 renewals
99% combined
ratio4
Pri
ce
ch
an
ge
2
Volume change3
Neutral Positive
Positive
Negative
Ne
utr
al
at 1/1 2018
Investors' Day | Zurich, 4 April 2018 57
We leverage our knowledge, capital and client relationships to address our clients’ needs with innovative, structured transactions
Transactions are an important contributor to earnings
Transactions EVM profit - new business
>170 transactions
closed in 2017
Designated resources help focus on deal
origination and execution
Demand for tailored
transactions remains strong
~30% average
contribution to our economic
profit over past 3 years
0
200
400
600
800 CAGR 11%
2017201620152014201320122010 2011
P&C L&H
Investors' Day | Zurich, 4 April 2018 58
We leverage technology in solutions to add value to our clients’ original business and value chain
Our innovation mind-set allows us to focus on commercialisation of proven solutions
Pilot / Proof of conceptWith clients and partners
DevelopmentBuild resources and
infrastructures
CommercialisationBring to market viable
solutions
Selected examples of commercialised solutions in P&C and L&H Reinsurance
Customer Retention
Management
Magnum
Claims Deep Dive
Automotive Solutions
Smart Homes
Liability Analytics
Parametric SwiftRe®
Life Guide
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE
1
Investors' Day | Zurich, 4 April 2018 59
Deep dive on selected solutions
Parametric: Flight delay and nat cat protection insurance
• Sophisticated machine learning based pricing engine accurately prices flight delay risks and occurrence probabilities such as wind speed, rainfall & earthquake intensity
• Platform allows real-time steering and claims payments are fully automated
• Recent success: flight delay product launched in China with a major insurer, distribution is via WeChat
Life Guide: the L&H industry’s number one underwriting guide
• Life Guide is the industry’s #1 underwriting manual, used by 900+ companies with 9 000+ users in 100+ countries
• In 2017, underwriting professionals consulted Life Guide 20 million times, an increase of over 40% in the last five years
Customer Retention Management (L&H in-force)
• We offer strong interdisciplinary knowledge including customer analytics & propensity modelling, behavioural economics and targeted policyholder marketing campaigns
• Recent success: helped one large insurer to reverse its lapse trend, improving lapses by 13% and campaign results by >30%
Customer Retention
Management
Parametric
Life Guide
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE
1
Investors' Day | Zurich, 4 April 2018 60
We have significantly grown and diversified our portfolio
Americas EMEA Asia
CAGR 10%
2017
14.24%
39%
3%
34%
7%
13%
2010
7.41%
50%
3%18%
16%
12%
HealthLifeSpecialtyCasualtyNat CatProperty
12%
24%
7%
11%
2010
7.8
12%
17%
21%
24%
16%
CAGR 6%
2017
12.1
11%
10%
35%
7%7%
2010
10%5%
23%
47%
10.3
2017
CAGR 18%
14%9%
20%
18%12%
27%
3.3
Portfolio developments 2010-17
EVM premium, USD bn
Overall portfolio CAGR of 10%
from 2010 to 2017
More balanced regional
portfolios
Increased diversification
of product lines
Investors' Day | Zurich, 4 April 2018 61
Material growth in L&H Reinsurance, increasing diversification of sources of earnings
L&H Reinsurance Asia key facts
20%30%
50%
CAGR 14%
2017
19.0
38%
30%
32%
2010
7.5
Americas EMEA Asia
Core: Health CAGR of 14% from 2010 to 2017
Transactions: accounted for ~40% of L&H Re Transactions1 over past 5 years
Solutions: Magnum – 150k mobile points of sale in China
Diversified mix of products across
durations and cash flow
generation
Asia: #1earnings contributor in L&H Re in
20171
Contribution from Core,
Transactions and Solutions
L&H Business split by regionEVM premium, USD bn
45%
33%
2017
17%
7.25%
Medical
Mortality Disability
Critical illness
Asia
1 EVM profit new business
Investors' Day | Zurich, 4 April 2018
Our differentiation strategy delivers improved economics
62
49% 54%42%
Differential terms are a strong contributor to our profits
Contribution of differentiation to total EVM profits
• We measure differentiation within our Globals and Large client segments
• Differentiation has grown to ~50% of our EVM profit
• Private deals through transactions are a strong driver of differentiation
201620152014
PrivateDeals
Share of Wallet
Volume
Preferential terms &
conditionsMargin
1
3
2 Share of business above a defined threshold
Deals with 100% share
Price and/or terms & conditions above market placement
Definition
Benefit of being considered as preferred partner and unique client access
Benefit of being considered as strategic partner and/or solution provider
Benefit of accessing business at better price or conditions
Rationale
We measure differentiation based on
Investors' Day | Zurich, 4 April 2018 63
Differentiation is at the heart of what we do in Reinsurance
• Current market environment is more constructive with positive long-term trends
• Our differentiation strategy positions us well for the future
- We are focused on improving the efficiency of our Core business
- We use our knowledge and capital to tailor Transactions to our clients’ needs
- Through Solutions we add value to our clients’ businesses and partner for growth
• We actively allocate capital to areas with superior returns and have increased the diversification of our earning streams
Investors' Day | Zurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018 64
Corporate SolutionsAgostino Galvagni, CEO Corporate Solutions
Investors' Day | Zurich, 4 April 2018 65
Corporate Solutions remains key to Swiss Re’s growth strategy
Excess Layers
Primary Lead Domestic
Primary Lead International
Strategic
Tactical
Primary Lead
Drive the market post
Q3 2017 events
Increaseproductivity
Global Master Policies
Top 5 – 10
Entering now
Ready as from 2020
Entered in 2016
Historical performance Market position
Note: Total financial contribution (TFC) refers to the estimated contribution of Corporate Solutions business written within Swiss Re Group, incl. development of historical loss reserves remaining in the Reinsurance BU as well as related investment income, and additional tax expenses
-10
0
10
20
30
-30
-20
3.1%
11.7%
Reported ROE
ROE incl. TFC
2012 2013 2014 2015 2016 2017
%
2018 priorities
Average 2012-2017 reported ROE
Average 2012-2017 ROE incl. TFC
Average ROE incl. TFC
Average reported ROE
Investors' Day | Zurich, 4 April 2018
We are actively addressing the key underwriting performance drivers
66
%pts
Note: Large natural catastrophe and large man-made includes losses exceeding USD 10m threshold
21.7 20.8
14.8 15.2
56.7 57.5
28.7
7.2
21.7
13.6
51.8
10.3
1.093.2
0.8
-5.0
FY 2016
101.1
FY 2017
133.4
4.05.41.5
FY 2015
Admin expenses
Acquisition costs
Loss ratio (excl. large losses)
Large man-made impact
Large natural catastrophe impact
Prior-year development
Combined ratio decomposition
• 2017 unfavourable prior-year development driven by large man-made losses with accident dates in 2015 and 2016. The magnitude and responsibility for these losses were only established in subsequent years
• Positive development on Corporate Solutions historical loss reserves remaining in the Reinsurance Business Unit (~4-5%pts of combined ratio per annum)
Prior-year development
Outlook for key drivers
• To manage future volatility, the reinsurance programme has been enhanced with lower attaching per-event cover and the addition of an aggregate cover
Large natural catastrophe impact
• Portfolio pruned to address underperforming areas (e.g. re-underwriting liability lines in North America)
• Steady price increases expected across Corporate Solutions’ portfolio following 2017 loss events
Loss ratio (excl. large losses)
• Investment in growth represents ~3-4%pts of combined ratio per annum
• Focus on productivity maintained, with ambition to reach and maintain admin expense ratio below 20% by 2020
Admin expenses
Investors' Day | Zurich, 4 April 2018
Corporate Solutions has shown a disciplined performance within its peer-group
67
2012 2013 2014
2015
Corporate Solutions (Combined Ratio published)
Peers
Source: Swiss Re InstituteNote: Quadrants are determined based on average combined ratio and gross premiums compound annual growth rate (CAGR); premium growth & bubble size are in USD; Size of bubbles corresponds to GPW; From 2011-2014: Unchanged set of 8 peers, 2015: peer group reduced to 7 due to M&A. 2016: 10 peers, 3 players added to ensure comparison is representative of market
2016
Corporate Solutions (Combined Ratio incl. TFC)
2017
Gross premiums growth
Co
mb
ine
d r
ati
o
Average 2012 - 20172012 - 2017
112.8%
101.4%
90%
3% 14%-8%
Gross premiums growth
Co
mb
ine
d r
ati
o
Investors' Day | Zurich, 4 April 2018 68
We strive for differentiation in all our offerings
Our ”Claims Commitment”
ExcessLayers
Primary LeadDomestic
Primary LeadInternational
Innovation
Large net capacity
Leading brand
Top 5-10
Entered in 2016
Entering now…
…with Global Master Policies readiness targeted by 2020
USD 0.5bn additional Primary
Lead GPW production since
2015 vs. USD 1.0-1.5bn target
by 2020
Primary Lead International capabilities
rolled out in 9 countries
Primary Lead Domestic
capabilities rolled out in 18
countries
Differentiating factors of Corporate Solutions’ value proposition
Corporate Solutions’ market position
Note: 2016 total commercial insurance market premium of USD 720bn; Excess Layers and Primary Lead segments total market premium of USD 180bn1 Product related innovation2 Service related innovation
“We’re here to stay”
Financial strength
21
Investors' Day | Zurich, 4 April 2018 69
Primary Lead International has a high degree of operational complexity
Exposure informationCompliance informationPolicy issuance informationCash flow informationClaim informationMid-term exposure change information
Legend:
Client HQ
Broker HQ
Carrier HQ
Carrier subsidiary/network partner
6+
Types of information flows, including:• Exposures• Compliance• Policy issuance• Cash flows• Claims 20+ Countries to cover
150+Countries to serve (multiple languages, currencies, regulatory regimes)
350+per year
Operational interactions for a typical program covering one line of business
1-4Lines of business administrated
Information flow
Network Management
Compliance
FinancialManagement
$
Key complexities in Primary Lead International Illustrative example: Information flow for a typical International Programme
Investors' Day | Zurich, 4 April 2018
ProgrammeStructuring
Programme Transparency
KnowledgeManagement
Information Exchange
• Integration into underwriting systems enables fast quote and policy turn-around
• Online, real-time programme overview for clients and brokers via Swiss Re PULSE
Our technology platform, operating model, and service mind-set are key to managing high operational complexity
70
International Financial Management
International Network Management
International Desk • Competitive set-up facilitating timely quote and policy issuance
• Full compliance with regulations across jurisdictions
• Active monitoring of service levels
Market-leading technology platform
Specialised operating model
Client centricity • Client Commitment being launched to foster strong client service mind-set
• Net Promoter Score of 54 in 2016 for excess layer clients
Ambition to outperform
Ambition to match peers
Ambition to match/ outperform peers
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE
2
Investors' Day | Zurich, 4 April 2018 71
Introducing PULSE, a secure digital portal enabling clients and brokers to manage risk and insurance needs
Video
Programme &policy overview
Claims services
Risk engineering services
Knowledge & industry insights
Weather & nat cat exposure
Monitors and manages insurance programmes from one secure online platform.
Insightful: easy accessto real-time policy, claim and risk improvement information
In control: review policies, submit loss notifications, track progress of a risk improvement or monitor natural hazard exposurefor risks worldwide
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE
1
Investors' Day | Zurich, 4 April 2018 72
Latin AmericaNorth America EMEA Asia Pacific
Averageanticipated increase
% of total Corporate Solutions 2017 premiums
59% 10% 22% 9%
2018 anticipated rate increases in Corporate Solutions’ portfolio
• Magnitude, pace and duration of change are a function of current price deficiency and actual loss experience
• Medium-paced, steady increase expected for 2018 with the following underlying dynamics:
– Highest increase expected in property, followed by casualty and selected special lines (e.g. marine, engineering)
– Strongest price increases expected in large corporate segment followed by middle market and small and medium enterprises
We are well positioned to benefit from the expected gradual market turn
Note: Average anticipated increase is based on weighted average of total 2017 premiums
>10%
0%
Investors' Day | Zurich, 4 April 2018
Sustainable productivity improvements driven by a series of process and technology initiatives
73
• Core systems enhanced for Underwriting, Claims, Risk Engineering and Primary Lead business
• Emerging technologies leveraged (e.g. Text Mining, Artificial Intelligence, Robotics)
Improvements enabled by technology
• Alignment of business processes with complexities of product offerings
• Optimisation of work allocation across functions and locations
Process improvements
Example: Underwriting Front Desk Automation (FDA) Example: Lean Underwriting (LU)
• FDA automates the extraction of key submission information from emails into our underwriting processing platform, through scanning attachments via an algorithm
• LU introduces a faster and leaner end-to-end underwriting process for less exposed, middle market business
50%50%
Efficiency gainin Underwriting
process for deals in scope of LU
Productivity increase in submission
induction
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE
2
Investors' Day | Zurich, 4 April 2018
Corporate Solutions remains a key part of Swiss Re’s growth strategy
74
• The challenges faced in 2017 are addressed in order to restore profitability
• Focus on driving the market post the 2017 nat cat events and increasing productivity
• Expansion into Primary Lead continues to be the strategic priority; technology-enabled service excellence is the differentiating element of our offering
• Transformational M&A opportunities remain a long-term option
Investors' Day | Zurich, 4 April 2018
Life CapitalThierry Léger, CEO Life Capital
Investors' Day | Zurich, 4 April 2018
Life Capital businesses provide Swiss Re access to attractive primary risk pools
76
Individual L&H Market GPWGroup L&H Market GPWUK Closed Book Market Reserves
BusinessUK life & pension closed book consolidator
Group protection solutions through intermediaries
White-labelled individual protection products through distributors
ProductsProtection, annuities, unit-linked insurance
Group life, disability, income protection Term life, whole life, disability, critical illness
Clients Insurers, banks, PE firmsPension providers, pension funds, corporates and affinity groups
Distribution partners
Source: Swiss Re Institute 2017; Reinsurance share of Group and Individual L&H risk pools indicative only
~ USD 440bn
14% 1%
~ USD 150bn ~ USD 300bn
4%
Total risk pool (market) Swiss Re share
Investors' Day | Zurich, 4 April 2018
Life Capital delivers a solid financial performance and increases GCG target for 2016-2018
77
• Strong GCG generated in 2016 and 2017, confirming ability to upstream significant cash to Group
• Additional closed book transactions expected to contribute to future GCG
• ROE movements in line with income performance, with 2016 benefiting from significant one-off gains
• ROE supported by new transactions at or above 11% Group hurdle rate
• ROE contribution from investments into open books to materialise in medium term
• Equity base impacted by significant unrealised gains
721543
945
521
998
0.6%
6.8%
2.2%
10.4%7.5%
Gross Cash Generation(GCG)
Gross Premiums Written
Return on Equity (ROE)
20172016201520142013
Financial performance Comments
8271 163
1 7611 4891 346
Closed Books / other Open Books
USD m unless otherwise stated
Selective growth
pursued for closed books
business
Open books expected to
maintain dynamic growth
USD 2.3-2.5bn of GCG
expected for 2016-2018
Investors' Day | Zurich, 4 April 2018
Growing ReAssure remains a key element of Life Capital’s strategy
78
GBP bn
95%
Oct 2017
13%3.8
Jan 2018
15%
85%
3.9
87%
3.55%
Feb 2018
MS&AD Swiss Re
2011 2014 2015 2017
Alico UK
Assets of GBP 1.6bn
HSBC UK Life
Assets of GBP 4.0bn
Guardian
Assets of GBP 12.5bn
Legal & General
Assets of GBP 33.0bn
Transaction track recordOne transaction closed on average every 18 months since 2012
MS&AD equity investment into ReAssure Transaction valued ReAssure at GBP 3.5bn
Strong transaction
track record: ~1 deal every 18 months
Proven integration capabilities
MS&AD participation
strengthens ability to pursue
transactions
Investors' Day | Zurich, 4 April 2018
elipsLife is transforming from a Swiss start-up to an international player
79
elipsLife footprint
Country Market entry
Market share1
CH 2009 ~3.9%
NL 2011 ~3.6%
DE 2017 <1%
IT 2017 <1%
IE 2018 <1%2
1 Refers to market shares for those business lines elipsLife is actively writing business in: mortality, accident and disability2 Excludes medex business3 2018 numbers subject to change: USD 400m refer to retained business from 2017 plus new business written at beginning of 2018; medex business excluded4 2018 insured lives number estimated; medex business excluded
Top line growth98% of 2017
business renewed for
2018
Leverage lean,
standardised platform to scale fast
On track with expansion into US, the largest single Group L&H market
Source: Swiss Re Institute
+23%
2018E
400
2017
325
+20%
2018E
1 200
2017
1 000
GPW in-force3
USD m
Insured lives4
000’s
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE3
Investors' Day | Zurich, 4 April 2018
2014 20172015 2016
iptiQ’s dynamic growth expected to continue
80
545
199
1 315
18
Policies
Ø weekly new policies sold @ year-end run rate
Distribution Partners
No. of partners / selected brands
Year
2 3 5 12
~2.7x
~2.4x
Sophisticated cloud based data models
Serving primary insurance clients
and other partners
B2B2C model attractive to
increasing number of distribution
partners
OUR CLIENTS OURSELVES
OUR DATA OUR EXPOSURE3
Investors' Day | Zurich, 4 April 2018
B2BB2C
81
Video
Investors' Day | Zurich, 4 April 2018
Investors' Day | Zurich, 4 April 2018
Evolution of capabilities
Life Capital transitions from closed book consolidator to dynamic primary B2B2C business
82
• Origination
• Integration
• GCG extraction
• Customer focus
• Cost leadership
• Enabling platforms
• Origination
• Integration
• GCG extraction
• Global open books
• Open > Closed books
• Ecosystem relevant
• Customer focus
• Cost leadership
• Enabling platforms
• Origination
• Integration
• GCG extraction
Yesterday
Today
Tomorrow
Pursue selective growth with
rigorous opportunity assessment
Continue focusing on
GCG extraction
Further optimise financing of
growth via 3rd
party capital
Wrap-upChristian Mumenthaler, Group Chief Executive Officer
Investors' Day | Zurich, 4 April 2018 84
We are a risk knowledge company which invests in risk pools
Swiss Re's tech strategy is embedded in our business strategy and is conducted in-house and through partnerships
§
OUR CLIENTS
1OUR-
SELVES
OUR DATA
OUR EXPOSURE
2
4 3
Our investments in R&D are key contributors to Swiss Re's underwriting outperformance
Life Capital is transitioning from a closed book consolidator into a dynamic B2B2C business
Differentiation is at the heart of Reinsurance’s disciplined growth strategy
Corporate Solutions is well positioned to benefit from market improvements and to pursue its expansion into Primary Lead
Primary Lead
Product-ivity
Pricing
Our Group capital position remains very strong and our ENW creation drives our strong capital generation
SST 2018
269%
Investors' Day | Zurich, 4 April 2018 85
Investors' Day | Zurich, 4 April 2018
Cautionary note on forward-looking statements
86
Certain statements and illustrations contained herein are forward-looking. These statements (including as to plans, objectives, targets, and trends) and illustrations provide current expectations of future events based on certain assumptions and include any statement that does not directly relate to a historical fact or current fact.
Forward-looking statements typically are identified by words or phrases such as “anticipate”, “assume”, “believe”, “continue”, “estimate”, “expect”, “foresee”, “intend”, “may increase”, “may fluctuate” and similar expressions, or by future or conditional verbs such as “will”, “should”, “would” and “could”. These forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the Group’s actual results of operations, financial condition, solvency ratios, capital or liquidity positions or prospects to be materially different from any future results of operations, financial condition, solvency ratios, capital or liquidity positions or prospects expressed or implied by such statements or cause Swiss Re to not achieve its published targets. Such factors include, among others:
• the frequency, severity and development of insured claim events, particularly natural catastrophes, man-made disasters, pandemics, acts of terrorism and acts of war;
• mortality, morbidity and longevity experience;
• the cyclicality of the insurance and reinsurance sectors;
• instability affecting the global financial system;
• deterioration in global economic conditions;
• the effect of market conditions, including the global equity and credit markets, and the level and volatility of equity prices, interest rates, credit spreads, currency values and other market indices, on the Group’s investment assets;
• changes in the Group’s investment result as a result of changes in the Group’s investment policy or the changed composition of the Group’s investment assets, and the impact of the timing of any such changes relative to changes in market conditions;
• the Group’s ability to maintain sufficient liquidity and access to capital markets, including sufficient liquidity to cover potential recapture of reinsurance agreements, early calls of debt or debt-like arrangements and collateral calls due to actual or perceived deterioration of the Group’s financial strength or otherwise;
• any inability to realise amounts on sales of securities on the Group’s balance sheet equivalent to their values recorded for accounting purposes;
• changes in legislation and regulation, and the interpretations thereof by regulators and courts, affecting us or the Group’s ceding companies, including as a result of shifts away from multilateral approaches to regulation of global operations;
• the outcome of tax audits, the ability to realise tax loss carryforwards, the ability to realise deferred tax assets (including by reason of the mix of earnings in a jurisdiction or deemed change of control), which could negatively impact future earnings, and the overall impact of changes in tax regimes on business models;
• failure of the Group’s hedging arrangements to be effective;
• the lowering or loss of one of the financial strength or other ratings of one or more Swiss Re companies, and developments adversely affecting the Group’s ability to achieve improved ratings;
• uncertainties in estimating reserves;
• policy renewal and lapse rates;
• uncertainties in estimating future claims for purposes of financial reporting, particularly with respect to large natural catastrophes and certain large man-made losses, as significant uncertainties may be involved in estimating losses from such events and preliminary estimates may be subject to change as new information becomes available;
• extraordinary events affecting the Group’s clients and other counterparties, such as bankruptcies, liquidations and other credit-related events;
• legal actions or regulatory investigations or actions, including those in respect of industry requirements or business conduct rules of general applicability;
• changes in accounting standards;
• significant investments, acquisitions or dispositions, and any delays, unexpected costs, lower-than expected benefits, or other issues experienced in connection with any such transactions;
• changing levels of competition, including from new entrants into the market; and
• operational factors, including the efficacy of risk management and other internal procedures in managing the foregoing risks and the ability to manage cybersecurity risks.
These factors are not exhaustive. Swiss Re operates in a continually changing environment and new risks emerge continually. Readers are cautioned not to place undue reliance on forward-looking statements. Swiss Re undertakes no obligation to publicly revise or update any forward-looking statements, whether as a result of new information, future events or otherwise.
This communication is not intended to be a recommendation to buy, sell or hold securities and does not constitute an offer for the sale of, or the solicitation of an offer to buy, securities in any jurisdiction, including the United States. Any such offer will only be made by means of a prospectus or offering memorandum, and in compliance with applicable securities laws.
Investors' Day | Zurich, 4 April 2018
Investor Relations contacts
Hotline E-mail+41 43 285 4444 [email protected]
Philippe Brahin Jutta Bopp Manfred Gasser+41 43 285 7212 +41 43 285 5877 +41 43 285 5516
Chris Menth Iunia Rauch-Chisacof+41 43 285 3878 +41 43 285 7844
Corporate calendar & contacts
87
Corporate calendar
201820 April 154th Annual General Meeting Zurich4 May First Quarter 2018 Key Financial Data Conference call3 August Half-Year 2018 Results Conference call1 November Nine Months 2018 Key Financial Data Conference call
Investors' Day | Zurich, 4 April 2018
Legal notice
88
©2018 Swiss Re. All rights reserved. You are not permitted to create any modifications or derivative works of this presentation or to use it for commercial or other public purposes without the prior written permission of Swiss Re.
The information and opinions contained in the presentation are provided as at the date of the presentation and are subject to change without notice. Although the information used was taken from reliable sources, Swiss Re does not accept any responsibility for the accuracy or comprehensiveness of the details given. All liability for the accuracy and completeness thereof or for any damage or loss resulting from the use of the information contained in this presentation is expressly excluded. Under no circumstances shall Swiss Re or its Group companies be liable for any financial or consequential loss relating to this presentation.