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INVESTIGATING TEACHERSPERSPECTIVES TOWARD ICT INTEGRATION IN CLASSROOMS IN DELHI, INDIA By SHILPA SAHAY A DISSERTATION PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY UNIVERSITY OF FLORIDA 2018

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Page 1: INVESTIGATING TEACHERS PERSPECTIVES TOWARD ICT …investigating teachers’ perspectives toward ict integration in classrooms in delhi, india by shilpa sahay a dissertation presented

INVESTIGATING TEACHERS’ PERSPECTIVES TOWARD ICT INTEGRATION IN

CLASSROOMS IN DELHI, INDIA

By

SHILPA SAHAY

A DISSERTATION PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT

OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY

UNIVERSITY OF FLORIDA

2018

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© 2018 Shilpa Sahay

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To my husband, Nishant

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ACKNOWLEDGMENTS

I read somewhere, ‘When a project is completed, it’s easy to forget what a long

shot it was at the outset’, and it stuck to me as so true in my journey of earning a

doctorate. Now, when I am on the verge of completion of this journey, I would like to

look back and thank each and every one who has helped me to come so far. It would

definitely not have been possible without the support and encouragements which I’ve

received.

First, and foremost, I would like to thank my adviser, Dr. Kara Dawson for guiding

me at every step in my dissertation. I would always remember her words of wisdom and

am thankful to have gotten a chance of learning about planning, process and

professionalism with her. I am grateful to my committee members, Dr. Carole Beal, Dr.

Nancy Dana and Dr. Ana Puig to share their insight on my research and helping me to

carve my dissertation path. My special thanks to Dr. Pasha Antonenko for advising me

in my first year of PhD when I was learning to survive in the thick and thin of demanding

responsibilities of teaching and learning. I am equally thankful to Dr. Albert Ritzhaupt

and Dr. Swapna Kumar who were always available to guide and assist in my

dissertation writing.

I’ve been amazed and pleasantly surprised to see how my elder son, Ved, who

was 1 and ½ years old at the beginning of my PhD had adjusted to my schedules which

required me to stay in my University town away from my home for a couple of times per

week. I am grateful that my doctorate journey has taught him to value both the demands

of work and pleasures of togetherness. Being blessed with another baby while trying to

finish my dissertation writing has been an experience of its kind. I am indebted to my

nine months old younger son, Yug, who couldn’t have been more supportive in helping

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me to finish my dissertation. I am thankful to my husband, Nishant who instilled his hope

and belief in me all this while. I couldn’t have come to this point without his continuous

support. I would like to genuinely thank my Maa and Papa who always took keen

interest in my professional development and were constantly thinking of me even being

thousands of miles away in India. I am grateful to my elder siblings, Shivangi and

Saurav who have inspired me with their zeal for learning and fighting all odds to achieve

success in life. My special mention of gratitude to my in-laws and the larger family who

have been there for me. Not to forget, I would like to thank all my friends who stood by

my side by patiently listening to my tales of excitement, fulfilment, frustration, anxiety,

etc. during this journey.

This research couldn’t have been possible without the support of American India

Foundation and the government schools of Delhi which whole-heartedly assisted me in

conducting this study. I would like to thank all the staffs of AIF with a special mention to

Mr. Sundarkrishnan, Sona Grover, Ritu Maurya, Mamta, Sunil Goswami, Ishit Kumar

and Varun kumar for being extremely cooperative and helpful in this research. A huge

thanks to all the AIF field coordinators who got the surveys filled from the government

school teachers.

Last but not the least, I would also like to thank all those including the survey

printing shop in Delhi, to the child and home care support I’ve had, to all the places and

people who have helped me directly or indirectly to fulfill my research goals.

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TABLE OF CONTENTS PAGE

ACKNOWLEDGMENTS .................................................................................................. 4

LIST OF TABLES .......................................................................................................... 10

LIST OF FIGURES ........................................................................................................ 12

DEFINITION OF TERMS .............................................................................................. 13

ABSTRACT ................................................................................................................... 14

CHAPTER

1 INTRODUCTION .................................................................................................... 16

Definition of ICT ...................................................................................................... 17 ICT in Schools in India ............................................................................................ 18

The Study ............................................................................................................... 20 Imagery of India as IT Superpower ......................................................................... 21

The School System in India .................................................................................... 23 Context ................................................................................................................... 26

American India Foundation (AIF) - Digital Equalizer (DE) Program ........................ 28 The Problem ........................................................................................................... 30

Problem Statement ................................................................................................. 31 Purpose of the Study .............................................................................................. 31

Conceptual Framework ........................................................................................... 33 Research Questions ............................................................................................... 36

Significance of the Study ........................................................................................ 36

2 LITERATURE REVIEW .......................................................................................... 39

Development of ICT in Indian Schools .................................................................... 39 A Snapshot ............................................................................................................. 39

1813-1947: India under the British Rule.................................................................. 42 1947- 1980: Growth of ICT Post-Independence ..................................................... 42

1980s – 2000: Spread of National Media Packages in Schools and Developing Focus on Teacher Training .................................................................................. 44

2000s – Present: Interplay of Public-Private Partnership in Computerization of Schools ................................................................................................................ 47

Teachers’ Perspectives on ICT ............................................................................... 58 A Snapshot ............................................................................................................. 58

ICT availability ........................................................................................................ 63 Teachers’ Knowledge of ICT ................................................................................... 65

Teachers’ Attitudes on Use of ICT .......................................................................... 68 Teachers’ Decision and Use of ICT ........................................................................ 72

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Summary of the Literature Review .......................................................................... 76

3 METHODOLOGY.................................................................................................... 78

Instrument Development ......................................................................................... 80 Draft 1: Initial Survey Items ..................................................................................... 80

Draft 2: The Expert Review ..................................................................................... 84 Draft 3: Teacher Review ......................................................................................... 89

Discussion with AIF Director ................................................................................... 95 Final Survey ............................................................................................................ 99

Participants ........................................................................................................... 101 Data Collection ..................................................................................................... 102

Data Analysis ........................................................................................................ 104 Validity and Reliability ........................................................................................... 110

Limitations and Delimitations ................................................................................ 112

4 RESULTS ............................................................................................................. 116

A. Participants ..................................................................................................... 117 Teacher Background Information .......................................................................... 117

Teaching Qualification .......................................................................................... 117 Gender and Age ................................................................................................... 118

Teaching Experience, Teaching with Technology, and 1st Technology Training .. 119 Language and Subject .......................................................................................... 120

Class Size ............................................................................................................. 121 Computer-Related Technologies Available for Teacher Use ................................ 122

Summary of the Participants ................................................................................. 125 B. Answering Research Questions ..................................................................... 126

RQ1 -Teachers’ Skills and Knowledge on Computer-Related Technologies ........ 127 Summary of RQ1 .................................................................................................. 129

RQ2 - Teachers’ Attitudes about Computer-Related Practices ............................. 130 Summary of RQ2 .................................................................................................. 133

RQ3 - Teachers’ Decision to Use Computers for Teaching .................................. 134 Summary of RQ3 .................................................................................................. 136

RQ4 - Teachers’ Use of Computer-Related Technologies and their Schools’ Expectation toward their Use of Computers in Teaching (Practice- Implementation and Confirmation) ..................................................................... 136

Summary of RQ4 .................................................................................................. 141

Inspiration and Barriers for Teachers in Using Technologies ................................ 143 Inspiration for Teachers to Use Computer-Related Technologies in Teaching ..... 143

Barriers for Teachers to Use Technology in Teaching .......................................... 144 C. Cross-Tabulations and Correlations ................................................................ 146

Teachers’ Knowledge and ICT Usage .................................................................. 146 Teachers’ Attitude and ICT Usage ........................................................................ 147

Teachers’ Decision and ICT Usage ...................................................................... 148 Correlation Analysis .............................................................................................. 149

Summary of Cross-Tabulations and Correlations ................................................. 149

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5 CONCLUSION ...................................................................................................... 151

Summary of the Study .......................................................................................... 151

Discussion ............................................................................................................ 152 RQ1 – How Do Teachers Perceive their Skills and Knowledge on Computer-

Related Technologies? ...................................................................................... 152 RQ2 – What are Teachers’ Attitudes about Computer-Related Practices?........... 153

RQ3 – What Decisions do Teachers Make to Use Computers for Teaching? ...... 153 RQ4 – How are Teachers Practicing Integration of ICT in Teaching? .................. 154

Key Take Away and Recommendations ............................................................... 157 Summary of Recommendations ............................................................................ 160

Conclusions .......................................................................................................... 161 APPENDIX

A 1ST DRAFT OF THE SURVEY INSTRUMENT SHARED WITH EXPERT REVIEWERS ........................................................................................................ 164

B DRAFT 2 OF THE SURVEY BASED ON EXPERT REVIEW ............................... 173

C COGNITIVE INTERVIEW WITH TEACHER A ...................................................... 179

D COGNITIVE INTERVIEW WITH TEACHER B ...................................................... 181

E COGNITIVE INTERVIEW WITH TEACHER C ..................................................... 183

F COGNITIVE INTERVIEW WITH TEACHER D ..................................................... 185

G COGNITIVE INTERVIEW WITH TEACHER E ...................................................... 186

H COGNITIVE INTERVIEW WITH TEACHER F ...................................................... 188

I FINAL DRAFT (DRAFT 3) OF THE SURVEY BASED ON TEACHER REVIEW AND DISCUSSION WITH AIF DIRECTOR ........................................................... 190

J GOOGLE TRANSLATION OF THE SURVEY (DRAFT 3) IN HINDI ..................... 199

K INSTRUCTION FOR FIELD COORDINATORS ON SURVEY COLLECTION ...... 207

L CODING SCHEME ON THE SURVEY ITEMS ..................................................... 209

M THE SURVEY CODEBOOK ................................................................................. 211

N CORRELATION MATRICES ................................................................................ 223

O SPEARMAN’S CORRELATION COEFFICIENT ................................................... 229

LIST OF REFERENCES ............................................................................................. 230

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BIOGRAPHICAL SKETCH .......................................................................................... 254

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LIST OF TABLES

Table page 1-1 Different school boards in India .......................................................................... 26

3-1 Aligning Survey Categories with IDP stages and subscales adapted from existing surveys .................................................................................................. 82

3-2 Changes in the survey instrument made after the expert review round .............. 86

3-3 Changes made in the survey draft after the cognitive interviews with teachers .. 92

3-4 AIF Director’s feedback on the survey instrument .............................................. 97

3-5 Organization of the final survey questionnaire: Sections, stages in the IDP and the corresponding items .............................................................................. 99

3-6 Technological skills ........................................................................................... 105

3-7 Teachers’ attitude through their experiential and conceptual views .................. 107

3-8 Decision to use computer-based technologies ................................................. 108

3-9 Teachers’ use of computer-based technologies ............................................... 108

3-10 Items to determine confirmation of use of technology ...................................... 109

4-1 Average operational skills ................................................................................. 127

4-2 Percentage of teachers in the different operational skills categories ................ 127

4-3 Average editing skills ........................................................................................ 128

4-4 Percentage of teachers in the different editing skills categories ....................... 128

4-5 Average online skills ......................................................................................... 129

4-6 Percentage of teachers in the different online skills category ........................... 129

4-7 Average experiential view ................................................................................. 130

4-8 Percentage of teachers in the different experiential view categories ................ 131

4-9 Average conceptual view .................................................................................. 132

4-10 Percentage of teachers in the different conceptual view categories ................. 133

4-11 Average decision to use computer-based technologies ................................... 135

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4-12 Percentage of teachers in the different decision categories ............................. 135

4-13 Average teachers’ use of computer-based technologies .................................. 137

4-14 Percentage of teachers in the different use categories ..................................... 138

4-15 Average school’s expectation toward teachers’ use of technology ................... 140

4-16 Percentage of teachers in the different school expectation categories ............. 140

4-17 Teachers’ knowledge and their use (Knowledge*Use) of computer-related technologies ..................................................................................................... 146

4-18 Attitude and use (Attitude * Use) of computer-related technologies ................. 147

4-19 Teachers’ decision and ICT usage (Decision * Use) ........................................ 148

4-20 Spearman's Rho Correlations of knowledge, attitude and decision with usage ................................................................................................................ 149

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LIST OF FIGURES

Figure page 1-1 Literacy rate map of India, 2011 ......................................................................... 24

1-2 IDP Model adapted from Rogers, E.M. (1995). Diffusion of Innovations. ........... 36

3-1 Survey design steps ........................................................................................... 80

4-1 Teaching qualification ....................................................................................... 118

4-2 Gender ............................................................................................................. 118

4-3 Age ................................................................................................................... 118

4-4 Teaching experience ........................................................................................ 119

4-5 Number of years of teaching with technology ................................................... 120

4-6 Year of receiving 1st time technology training .................................................. 120

4-7 Primary teaching language ............................................................................... 120

4-8 Primary subject ................................................................................................. 121

4-9 Class size ......................................................................................................... 121

4-10 Technology at home ......................................................................................... 122

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DEFINITION OF TERMS

AIF

CAL

CIET

American India Foundation

Computer Aided Learning

Centre of Educational Technology

DE Digital Equalizer

ET

ICT

IT

Education Technology

Information and Communications Technologies

Information Technology

IDP

LMS

NCERT

NCF

NEP

Innovation Diffusion Process

Learning Management System

National Council of Educational Research and Training

National Curriculum Framework

New Education Policy

NPE

MHRD

PPP

RTE

SSA

TPACK

UT

National Policy on Education

Ministry of Human Resource and Development

Public Private Partnership

Right to Education

Sarva Siksha Abhiyan

Technological Pedagogical Content Knowledge

Union Territory

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Abstract of Dissertation Presented to the Graduate School of the University of Florida in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy

INVESTIGATING TEACHERS’ PERSPECTIVES TOWARD ICT INTEGRATION IN

CLASSROOMS IN DELHI, INDIA

By

Shilpa Sahay

December 2018

Chair: Kara Dawson Major: Curriculum and Instruction

The world is witnessing a remarkable development in computer, Internet and

digital communication technologies in the field of teaching and learning. Contemporary

India is at a stage where such organized efforts to achieve success in bringing ICT in

schools were hitherto unseen. Currently, technology is being adopted rapidly in India,

but only a relatively small proportion of the school population have access to computers.

The country’s vast population coupled with the problems of poverty and digital illiteracy

have been critical factors impeding the adoption of ICT in India.

A comparison of growth along with ground realties needs to be watched carefully

as the future may change in response to several public and private initiatives which are

working toward increased integration of technology in schools in India. This survey

research explores teachers’ perspectives measured in terms of their knowledge,

attitudes, decisions and practice of ICT in teaching. These variables were based on

Rogers’ Innovation-Decision Process (IDP) model. The participants of this research

were the teachers of the 72 Delhi government schools who were implementing

American India Foundation’s Digital Equalizer (DE) program for the academic year

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2016-17. The findings suggest a little over half of the teachers to have medium level of

technological skills and three-fourth of them to have positive attitude, deciding to use

technology, and practicing computer-based technologies on a weekly basis. The study

recommends for focused teacher technological training programs to ensure that

teachers’ knowledge and attitude advance exponentially which could lead to stronger

integration of ICT in classrooms.

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CHAPTER 1 INTRODUCTION

The world is witnessing a remarkable development in computer, Internet and

digital communication technologies in almost all aspects of human activities. The

universal flow and access to information at any point in time has ushered in the

‘information age’ which is characterized by gradual transformation of the world into a

global village (Garba, Yusuf, & Busthami, 2015). The present stage of rapid diffusion of

Information and Communications Technology (ICT) has not been witnessed in human

history. It’s not just the affluent countries, but elsewhere in the world too that people

have started using free Internet access at public places, using social media to stay

connected with their family and friends, and utilizing mobile phone to make transactions.

The ubiquitous presence of technology is seen as means to promote development. The

mainstream ICT initiatives taking place around the world can be slotted into different

sectorial silos of development, including the domains of economics, governance,

education and health (Kleine, 2013).

The present age of technology plays a key role in our daily lives and is making a

strong position in the global education system (Kumar, 2008). The twenty-first century is

characterized with the emergence of knowledge based society wherein ICT plays a

pivotal role. Many best practices related to use of ICT in teaching and learning are

emerging in different countries. At the national levels, integrating emerging ICT tools

into school systems remain the focus for governments at the decision-making level and

for schools at the implementation level (Zhang, Yang, Chang & Chang; 2016). It can be

said that several national policies, cutting edge research, and worldwide practices aim

at leveraging digital technologies to promote ICT into the field of education. In the last

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few decades, education and ICT have developed a growing symbiotic relationship

(Angelaina & Jimoyiannis, 2012). The newfound benefits of technology in education

have caught interest of not only researchers but also of governments and funding

agencies worldwide.

Definition of ICT

Information and Communications Technology is a diverse set of technological

tools and resources used to communicate, create, disseminate, store and manage

information. ICT tools include almost every electronic device including radios,

televisions, desktops, laptops, tablets, cellular phones, network hardware and software,

satellite systems, Internet, along with peripherals like CDs, DVDs, smart cards and

other digital storage and computing devices (Bandyopadhyay, 2013). The use of the

term ICT has been synonymous with IT. The Oxford English Dictionary defined

Information Technology (IT) as “the branch of technology concerned with the

dissemination, processing, and storage of information, especially by means of

computers.” “Communications technologies” broadens the meaning to include

networking and communications devices. The arrival of the Internet in the late 1990s as

a global phenomenon sparked the convergence of digital computing and

telecommunications. Computers were largely focused on the processing of information.

ICTs undertake both processing and communication of information (Heeks & Nicholson,

2002). Broadly, ICTs are both tools and processes that allow for the transmission of

data and information through electronic means and can be powerful in shrinking

distances and enabling development (Duncombe & Heeks, 2002; Gerster &

Zimmermann, 2003). It is a term often used to describe a system of unified or

connected communication systems.

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ICT in Schools in India

In India, since the turn of the twenty-first century, ICT has begun to mark its

presence in the education domain. There has been continuous growth and proliferation

in the use of ICT in Indian schools. The educational policies, government, private

schools, corporate firms and non-profit organizations are all working toward increasing

access of computers and other ICT tools at schools. Technological applications are

becoming an indispensable part of the present culture which is finding space in schools

through both traditional and vocational education (Devi, Rizwaan, & Chander, 2012).

Contemporary India is witnessing a stage where such organized efforts to

achieve success in the direction of bringing ICT in schools were hitherto unseen

(Gandhi, 2013; Jan, 2014; Kirwadkar, 2008; Shamsu, 2012). Huge investments are

being incurred by the Indian government and private firms in creating ICT infrastructure

at schools but these will not have the desired results if teachers do not use the

technology. School institutions have begun to implement e-learning into the curriculum

but the integration of computers and Internet for classroom teaching and learning is still

in its nascent state (Reel & Burse, 2008). There are many obstacles to achieve a

desirable standard in school education in India. The country faces unique challenges in

K-12 education, in terms of its sheer size, diversity and the need to ensure educational

access. The quality of education has always been a major setback to the school

education system of the country. The poor quality of education in schools is attributed

to, among other reasons, the lack of proper infrastructure, learning materials,

accountability and adequate quantity and quality of teachers. To improve the standard

of education, ICT is being considered as a significant contributor (Halder & Chaudhuri,

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2010; Vijaykumar, 2011; Shamsu, 2012). Addressing the quality of teachers has been

one of the major areas of concern. To this end, teacher training programs have

increased manifold and integration of technological tools in classrooms is being

encouraged as solutions to improve teaching and learning (Kharade & Peese, 2014).

Currently, technology is being adopted rapidly in India, but only a relatively small

proportion of the school population i.e., 26.42 % of schools in the country have access

to computers. Internet penetration in the schools is just about 15%, with average

connection speed described as slow (U-DISE, 2015). Despite having the world’s second

largest mobile phone user base and the third largest Internet user base, only 13% of

India's population has access to a smartphone, and only 19% has access to the Internet

(CSF Report, 2015). Only 11.9% of households have personal computers in India

(Dutta, Geiger, & Lanvin, 2015). In the recent past, there has been a quick rise in low-

cost and low-power computing devices like tablets and other mobile technologies in

both households and schools. The country’s vast population coupled with the problems

of poverty and digital illiteracy have been critical factors impeding the adoption of ICT in

India (Ericsson Consumer Lab, 2013). To address these obstacles, government and

commercial initiatives are tackling current infrastructure issues and are making

educational content and software available offline through local wireless networks,

shared hardware and bundled tablet solutions. These are promising initiatives, and

initial trends indicate a high potential for even the lowest-resourced schools to adopt

technological innovations. Both government and private schools in India are

increasingly adopting ICT in teaching and learning but there is a need to explore how

teachers perceive this recent phenomenon of technology integration in schools.

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The Study

This research explored teachers’ perspectives toward ICT integration in teaching

at government schools of Delhi, India. Delhi was taken as the site of study as it is the

capital state of the country and had presence of immense variation in the different

government schools spread throughout the place. There were some excellent

government schools alongside some dysfunctional ones. Also, the state department of

education of Delhi was much in news for its efforts and initiatives on technology

integration in government schools in recent times (delhi.gov.in). It provided as a good

site for research on exploring teachers’ perspectives toward ICT integration in teaching.

Teachers’ perspectives were measured in terms of their knowledge, attitudes, decisions

and practice of ICT in teaching and learning. These variables were based on Rogers’

Innovation-Decision Process (IDP) model as this process consists of individual’s actions

over time that can be evaluated to analyze whether one is going to incorporate the

innovation into ongoing practices or not (Rogers, 2003). ICT in teaching is considered

as the innovation in this study. As Indian teachers, especially in the government schools

have just recently started to use ICT in teaching, the IDP model and its five stages were

found apt to explore the perspectives of teachers toward using technology in their

teaching purposes. American India Foundation (AIF), a non-profit organization has been

running its ongoing Digital Equalizer (DE) program in the government schools of Delhi

since 2015. The DE program aimed towards bridging the digital divide in India’s public

schools through training, supporting and empowering teachers to integrate technology

for enhanced teaching and learning. The participants of this research were the teachers

of the Delhi schools who were implementing the DE program for the academic year

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2016-17. ICT has been referred to as computers and computer-related technologies in

the survey design of this research. In order to understand the contemporary Indian

context in which the study is situated, the sections below present the background and

the context information.

Imagery of India as IT Superpower

Despite the fact that India’s education system is a concern, the country aspires to

be an ICT leader in the world. In the literature, India is often cited as a success story

with regard to its IT development (Bhatnagar, 2000). Technological growth is especially

being witnessed worldwide in the form of Indian manpower, as the country’s youth are

marking their presence globally in the field of information technology. In his September

2010 “back to school” speech, President Obama urged students in the United States to

work harder to keep pace with students in Bangalore, India, in order to be successful in

the twenty-first century (“Working Harder,” 2010, Byker, 2012). This is a paradoxical

situation, as a majority of the Indian population has little information about educational

technology and only a small section of the society receives skills and knowledge in ICT,

eventually taking up IT jobs abroad or in India. Such a paradox is due to the many

divides that mark the nature of the country, such as the urban-rural divide, public-private

divide, English-vernacular divide, mainstream-alternative divide and digital divide. Such

dichotomies are so high in the country that it can be said that in the Indian context, it

seems as if two countries are rolled into one and this has been aptly paraphrased by

Arvind Adiga in “White Tiger” as ‘India of light and India of darkness’ (Adiga, 2008,

Cerisier & Popuri, 2011; Jan, 2014).

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The aspiration of the country to become an ICT leader had been reflected

strongly, as India announced 2010-2020 as the decade of innovation and, in 2015,

launched ‘Digital India’ as the government of India’s flagship program with a vision to

transform India into a digitally empowered society and knowledge-based economy. An

important feature of the program is the expansion of e-education nation-wide. Lofty

goals have been laid out, one of which envisages connecting the entire country through

broadband within four years. In contemporary times, when the world is being referred to

as a ‘global village’, the possibilities afforded by ICT to build bridges between the

diverse populations seem endless (In Lloyd, 2014). India continues to push for the

interconnectedness technology affords. The current Prime Minister, Mr. Narendra Modi,

is seen to promote ‘Digital India’ in the western world in a fashion never witnessed

before (Sawant, 2015; Sharma, Lama and Goyal, 2016). There has been sizable growth

in the establishment of technological firms and start-ups in India. However, the existing

vastness of the country, wide disparity, socio-economic diversity, high rate of illiteracy

and unemployment are the major deterrents to the widespread integration of

technology. At present, the imagery of the country as IT superpower and ground reality

of integration of ICT in education do not match. But the comparison needs to be

watched carefully as the future may change in response to several public and private

initiatives which are working toward increased and effective integration of technology in

school education in the entire country. This study highlighted the present situation of

ICT integration in the government schools of the capital state of the country.

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The School System in India

India, with a population of over 1.2 billion residents has the second largest

education system in the world after China. The present school system in India

comprises of pre-primary level (pre-K), primary level (K-5), middle level (6-8), secondary

(9th and 10th), and, senior secondary level (11th and 12th standard). A uniform pattern

of school education, the 10+2 system has been adopted by all the 29 States and the 7

Union Territories (UTs) spreading across over 680 districts in India. However, school

education in India is vast and diverse covering nearly one and half million schools of

diverse sizes, categories, managements, sources of funding, levels and grades taught,

mediums of instruction, etc. This study is conducted with the teachers of the higher

elementary/ middle section (6-8th standards) of the Delhi government schools.

An interesting fact is that there are 1.51 million schools in India with 85 percent

schools in rural areas and 15 percent schools in urban areas (U-DISE, 2015). The

government schools of Delhi fall in the urban area but some of them are no better that

rural schools due to the vastness of the capital state that encompasses huge variation

in the types of government schools in different parts of the state. There are around 8.56

million teachers but more than 1.2 million additional teachers would be needed to

completely meet the needs of the school population in the country (NEUPA, 2015).

There are over 40,000 teachers in the government schools of New Delhi. There are

about 254 million students in the schools making the Indian education system one of the

largest in the world. In New Delhi, there are around 1024 government schools with

about 1.1 million students. Unfortunately, the overall quality of education is poor, with

less than 40% children aged 6 to 14 in rural India being able to read at the second-

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grade level (Banerji, Bhattacharjea, & Wadhwa, 2013). In the recent ‘Every child can

read’ campaign held by the Delhi government, the statistics suggested that 74 percent

of state’s government school elementary classes students couldn’t read (Acharyya,

2016). Figure 1-1 presents the varied literacy level in the different parts of the country

as per 2011 census of India.

Figure 1-1. Literacy rate map of India, 2011

There are three types of Indian schools: government schools, government-aided

schools or private schools. This study is focused only on the government schools of

Delhi. The quality of government schools ranges from top-notch to abysmal. It can be

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said that broadly, government schools in India which are in the rural parts of the country

face a lot more challenges than urban government schools. Some of the pressing

challenges in the rural government schools include lack of monitoring and evaluation

leading to dysfunctional schools having issues of absenteeism of teachers and

students; or bad quality of education being imparted; or high rate of drop outs. The fact

remains that maximum students in the country attend the government schools. Private

schools are better but many of them charge high fees making them accessible only to

middle and higher class families and admissions can be highly competitive.

Interestingly, a recent phenomenon has been the growth of low-cost private schools in

both rural and urban India and these are changing the dynamics of Indian schooling to a

large extent (Muralidharan & Sundararaman, 2015, Tooley, 2007).

There are various curriculum bodies governing the school education system and

these are popularly referred to as school boards in India. These school boards prescribe

curriculum and syllabus for teaching and learning for schools coming under their

jurisdiction. There are mainly four school boards which have their own curriculum of

teaching and learning- state board, central board, CBSE board and CISCE board. In

recent times, the International Baccalaureate (IB) board is gaining prevalence in high-

end new private schools in India. Delhi state board government schools were part of this

study. Table 1-1 shows the different school boards and classifies which types of schools

fall under each of the categories.

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Table 1-1. Different school boards in India

School Boards

State board of education-Both government and private schools

Central board of education- Only government schools

CBSE board of education (Central Board of Secondary Education)- government-aided and private schools

CISCE board of education (Council for Indian Schools Certificate Examinations)- government-aided and private schools

There have been intensive efforts to expand and improve the quality of school

education in the recent past. Education comes under the concurrent list in the Indian

constitution which makes both the central and the state government accountable

though, the major responsibility of development of school education has been, more or

less, entrusted to the states. National and state educational bodies have been set up

since the independence of the country in 1947. The National Policy on Education (NPE)

was formulated in 1986 and revised in 1992 which continues to be a strong guideline

along with the National Curriculum Framework (NCF), 2005 for the school system of the

country. The Right to Education (RTE) came into effect in 2010 which ensured free and

compulsory elementary education to all the children of the age group 6-14 years.

Recommendations have been made to make secondary education in India free and

compulsory by 2020 but there exist bureaucratic challenges in making an initiative an

act and when will it be enforced remains a tough question (Miles & Singal, 2010).

Context

ICT has marked its presence in school education in India. Both rural and urban,

elite and public and affordable private schools have some degree of presence of

computers in contemporary India. It is believed that a major paradigm shift,

characterized by imparting instructions, collaborative learning, multi-disciplinary

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problem-solving and promoting critical thinking skills, is imperative in education going

forward. The shift is necessary because this is the age of information and technology

that requires that teachers not merely teach such information but facilitate the gathering

of it as well. Usually ICT in India is associated with the use of computer and Internet.

Schools are responsible to acquire computers, Internet connection, LCD projectors and

other technological tools and then send their teachers for crash courses that supposedly

teaches them to use such technology. The problem with this approach is that it is void of

focus. Until teachers are made to realize the need of ICT, it is rightly said that no

amount of computerization in schools can help. Teachers’ knowledge and attitudes

toward use of ICT in classrooms hold utmost significance for proper integration of

educational technology in schools in India. While there are a lot of studies about how

ICT is being used in developed countries, there is not much information on how ICT is

being integrated in the schools of developing countries (Beukes-Amiss & Chiware,

2006; Moens, Broerse, Gast, & Bunders, 2010).

It is crucial to understand that access to computers and computer-related

technologies is still limited to a very small percentage of the schools in India. Delhi

government schools can be expected to have higher ICT access as compared to the

rest of the government schools in the country for being in the capital state. Numerous

efforts in the integration of technology in schools by both public and private entities have

been started. There can be no denial that a broad awareness about the importance of

ICT has been established across schools in India, especially in Delhi over the past

years. But sadly, technology comes with its own obstacles. Unfortunately, there exists a

huge gap between accessing these ICT tools and, in turn, making them functional. At

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the ground level, there might be computers in several government schools but most of

them are inaccessible because of power outages or lack of an instructor (e.g., Garba,

Yusuf, & Busthami, 2015; Kingdon, 2007). Other common problems are that computers

are dysfunctional at several places or if computers are functional, not many schools

have access to Internet for educational uses (Manzar, 2015).

In order to overcome barriers like geographical, socio-economic and cultural

constraints related with the use of ICT in classrooms, technological teacher training is

seen as a viable solution (Chatterjee & Nath, 2015). In fact, until teachers are provided

with sustainable training in ICT- enabled teaching pedagogies and methodologies, true

change may not be possible. Electronic-learning can change the paradigm of teaching

and learning. India has to work hard towards helping the Internet take root in the nation

at large. With the increasing accessibility of smart phones and mobile technologies

throughout the country, there has been a revolution of technological access to the

masses at a level which had never been witnessed before. Broadband and Internet

facilities have to spread out massively in order to be explored and exploited for

educational purposes. Also, the new technology and services which schools adopt need

to be evaluated at short intervals.

American India Foundation (AIF) - Digital Equalizer (DE) Program

The current practices in the Indian school systems indicate that ICT is not alien in

the landscape of schools in India. Looking at the Indian government initiatives, there

have been favorable educational policies in the country to integrate ICT in schools. In

2001, President Bill Clinton and Prime Minister Atal Bihari Vajpayee signed together for

a philanthropic platform dedicated to catalyzing social and economic change in India

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along with strengthening the ties between the two nations. AIF was born then, hence

forth impacting the lives of over 3 million of India’s less fortunate. In 2009, the DE

program was launched in Delhi. AIF’s DE is an initiative to bridge the educational and

digital divide by integrating technology in teaching and learning at under-resourced

government schools across India. The DE program has its outreach in 10 States of the

country. The program reaches out to both pre-service and in-service teachers. AIF-DE

program had signed an MoU with four District Institute for Education and Training

(DIETs) (to work with pre-service teachers) and 72 schools (to work with in-service

teachers) in Delhi. This study is focused on the in-service teachers in the 72 DE Delhi

government schools as the research aimed to explore the perspectives of teachers who

had been integrating technology in their classroom teaching. The DE program aimed to

facilitate teachers’ capacity building and provide infrastructural support in the forms of 3

to 4 computers with high speed Internet at all those schools where the purpose was of

providing IT literacy. But in general, every school was provided with 1 desktop, a

speaker, a projector and a UPS. AIF field coordinators visited the schools weekly and

extended on-site support to teachers in integrating technology with their classroom

teaching. Each academic year, 4 teachers from the higher elementary/ middle school

classes (6th to 8th standard) from each of the 72 DE schools were selected to be

trained and supported to implement the DE Techno-Pedagogy program in classroom

teaching. The 288 teachers associated for the academic year 2016-2017 (April till

March) from the 72 DE schools were the participants of this study.

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The Problem

Despite increasing availability of ICT infrastructure along with initiatives by

government and private firms, there appears to be some resistance to adoption at the

classroom level. Few teachers intend to integrate ICT into their teaching activities in

India (Gupta & Singh, 2014). Several factors, such as computer infrastructure, teachers'

perception, self-efficacy, behavioral intention, attitude, computer knowledge and the

time and the willingness to prepare and present learning activities have been found to

influence the effective use of computers in classrooms (Padmavathi, 2015). The

pedagogic culture of teachers (e.g., resistance to using a computer in the classroom)

also results in their alienation from the use of technology (Rastogi & Malhotra, 2013).

Vyasulu Reddi & Sinha (2003) argue that “It needs to be understood that any new

technology comes not merely with hardware and software, but with a learning and

teaching style and grammar of its own, and that management practices need to be

adapted in order to use the technologies effectively (p. 252).” Over the past few

decades, ICT has been projected as an enabler in improving the quality of education. It

has been promoted to be transformative in nature. But it’s important to realize if the

same is believed by the Indian teachers in their local context.

In India, studies on the knowledge, attitudes and the use of computers among

teachers in Indian classrooms are still quite limited (Padmavathi, 2015). Furthermore,

there is no comprehensive survey instrument in the Indian context to measure the

different stages involved in adoption/rejection of ICT through exploring the knowledge,

attitudes, decisions and practice of teachers to integrate ICT in classrooms. Successful

technological integration will be possible only when ICT tools are both available in

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classrooms and when teachers wholeheartedly accept and perceive the use of

technology favorably.

Problem Statement

While there is a rapid increase in the access of ICT in Indian government

schools, the actual use of technology in schools has been limited and there is a strong

need to explore the factors which lead to teachers’ adoption or rejection of technology in

their classroom practices.

Purpose of the Study

This research was focused on assessing the knowledge, attitudes, decisions and

practice of teachers toward integrating ICT in classrooms of Delhi government schools.

Based on Everett Rogers (2003) ‘Innovation-Decision Process’ (IDP) model, this

research explored the process through which teachers pass from gaining initial

knowledge of ICT as the innovation in classrooms, to forming an attitude (favorable or

unfavorable) toward ICT, to making a decision to adopt or reject it, to implementation of

the new idea of ICT, and to confirmation of the decision. The IDP model has five stages

namely-- knowledge, persuasion, decision, implementation and confirmation. This

research utilized these stages to highlight the factors of teachers’ knowledge, attitudes,

decisions and practice toward ICT integration in teaching.

Public policies, corporate initiatives, and non-profit efforts are directed toward

smooth integration of ICT (computers and computer-related technologies in the case of

this study) in Indian classrooms to achieve improved teaching and learning outcomes.

Contemporary India is witnessing a stage where such organized efforts to achieve

success in this direction were hitherto unseen. Huge investments are being incurred by

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the Indian government and private firms in creating ICT infrastructure at schools but

these will not have the desired results if teachers do not use the technology. However,

the history of the use of ICT in schools suggest that teachers abandon technology if that

does not fit the social organization of schooling (Cuban, 2009; Lim, 2007, Zhao, &

Frank, 2003). It is of utmost importance to understand the readiness and perspective

(knowledge, attitudes, decisions and practice) of teachers toward the implementation of

technological education interventions.

To understand why teachers accept or reject technology has been one of the

most significant and challenging issues in information system research (Huang & Liaw,

2005). Taylor and Littleton (2006) claim that as teachers gain an understanding of how

an innovation functions, they continually reconstruct their attitudes towards the tasks of

teaching. Teachers’ knowledge and attitudes relating to computers can strongly

influence the success of the adoption and practice of instructional technology for

classroom use (Grable, Osborne, & Corbell, 2006). Rogers defines attitude as “a

relatively enduring organization of an individual’s beliefs about an object that

predisposes his or her actions.” Because of their critical role in the innovation

implementation process, the attitudes of teachers toward ICT can be stressed as the

focus of studies at the early stages of technology implementation (Woodrow, 1987). In

India, as ICT integration in classroom practices is still at the beginning level, attitudes of

teachers would play a crucial role in identifying technology adoption/rejection and its

usage by the school teachers. There have been only a few empirical studies conducted

which are related to teacher knowledge, attitudes and use of technology in Indian

classrooms (Bhalla, 2013; Bose, 2010; Lal, 2014; Rastogi & Malhotra, 2013; Upreti &

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Surya, 2011). There is a lack of a systematic study of the whole process of teachers’

integration of ICT in Indian classroom teaching. The present study, therefore, was

aligned to the role of teachers in the government schools of the capital state of Delhi,

addressing their perspective that contribute or detract toward integrating ICT in the

classrooms.

Conceptual Framework

Innovation causes change, and resistance to change is a natural reaction to the

uncertainty that any transformation creates (Rogers, 2003). One of the best known and

well-respected attempts to describe the adoption of new ideas (or technology) through

cultures is the theory of Diffusion of Innovation put forth by Everett Rogers in 1995. This

theory has been extensively used in the field of behavior science research by scholars

from multi-disciplines in nations across the world. Since Rogers uses the term

innovation and technology interchangeably, the diffusion of innovation is seen as an apt

framework for this research on integration of ICT by teachers in Delhi government

classrooms. Because of the comprehensiveness of Rogers’ theory, researchers often

test or investigate some aspects of this unified theory of diffusion. For this study, I only

used the Innovation-Decision Process model of the theory of diffusion to investigate

teachers’ perspectives toward ICT integration in classroom teaching.

The 5 stages of the IDP model has been defined as follows:

1. Knowledge occurs when there is exposure and understanding about an innovation and how it functions.

2. Persuasion occurs when one develops a favorable or an unfavorable attitude towards the innovation.

3. Decision engages in activities that lead to a choice of adoption or rejection of the innovation.

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4. Implementation occurs when the new idea is put to use. And,

5. Confirmation takes place when one seeks reinforcement of an innovation-decision already made, but one may reverse this decision if exposed to conflicting messages about the innovation

Rogers (1995) detailed out the five stages of the IDP model. In the ‘knowledge

stage’, one analyzes what is an individual’s awareness-knowledge about the

innovation? It becomes relevant to find out whether there was a need for the innovation

or was it created? In this study, AIF-DE program was the change agent bringing in the

innovation in the form of ICT integration in teaching by the teachers of the Delhi

government schools. Teachers’ knowledge and awareness about the ICT program was

analyzed in the study. Rogers mentioned that in the innovation-decision process, it

becomes significant for an individual to obtain sufficient knowledge about the innovation

to become adequately informed, so that one can be persuaded to accept the innovation

and practice it. Once an individual gains adequate knowledge, one moves to the

‘persuasion stage’, where one develops a favorable or unfavorable attitude toward the

innovation. In this stage, the individual might develop positive or negative attitude and it

is not necessary that one be persuaded in the direction intended by the change agent.

Each individual thinks about applying the new idea to his or her present or anticipated

future situation before deciding to accept or reject the innovation. In this study, the

teachers were of under-resourced government schools where there existed numerous

challenges to providing quality education at a daily level. In these scenarios, though ICT

was believed to be a helpful resource for teaching, the study explored whether the

teachers had a favorable attitude toward ICT integration or not. Rogers studied that in

many cases attitudes and actions may be disparate. Individuals usually take a cue-to-

action to crystallize a favorable attitude into overt behavioral change of deciding to

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adopt the innovation. The next IDP stage is the ‘decision stage’ where activities of the

individuals showcase whether one has adopted or rejected an innovation. Rogers

defined adoption as ‘a decision to make full use of an innovation as the best course of

action available’ and rejection is ‘a decision not to adopt an innovation’. There can be

‘active rejection’ and ‘passive rejection’ of the use of the innovation. This study analyzed

whether teachers accepted or rejected the integration of ICT in their teaching practices

which were being promoted by AIF-DE program. The ‘implementation stage’ is the next

in the innovation-decision process for an individual where one puts the innovation to

use. Rogers mentioned that after a point of use of the innovation, the new idea

becomes institutionalized as a regularized part of an adopter’s ongoing work. This study

analyzed how the teachers of the AIF-DE program had implemented the use of ICT in

teaching and whether it had become a part of their daily routine or not. The last stage of

the IDP model is the ‘confirmation stage’ where an individual seeks reinforcement for

the use of the innovative idea, but, there also exists a possibility that one may reverse

the decision to adopt the innovation if exposed to conflicting information regarding the

innovation. This study tried to analyze whether the teachers continued and confirmed

their use of ICT in teaching or not. As the AIF-DE program was an ongoing program in

the participating schools, the implementation and confirmation stages were merged

under ‘practices’ for the analysis purposes. Figure 1-2 showcases Roger’s IDP model

which has been adapted for this study.

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Figure 1-2. IDP Model adapted from Rogers, E.M. (1995). Diffusion of Innovations (Page 20, Figure 5-1). Springer, Berlin, Heidelberg.

Research Questions

RQ1. What are the knowledge, attitudes, decisions and practice of teachers toward

ICT integration in the Indian classroom?

1. How do teachers perceive their own knowledge of ICT use in classrooms? (Research variable: knowledge - stage 1 of IDP (Knowledge))

2. What are teachers’ attitudes about the ICT available in their schools? (Research variable: attitudes - stage 2 of IDP (Persuasion))

3. What decisions do teachers make regarding using ICT available in their school? (Research variable: decisions – stage 3 of IDP (Decision))

4. How are teachers practicing integration of ICT in classrooms? (Research variable: practice – stages 4 and 5 of IDP (Implementation and Confirmation))

Significance of the Study

In the Indian context, teachers have been found to use computers for restricted

time duration and for performing limited number of tasks, not having sufficiently

integrated computers across the curriculum (Bhalla, 2013). There exist several reasons

that pose as challenges for technological integration in classrooms but recent studies

(i.e., Lal 2014; Rastogi & Malhotra, 2013) have brought out that the vast majority of

school teachers have positive attitude towards ICT in relation to their school teaching

subjects. Changing beliefs from traditional to constructivist approach is neither quickly

nor easily accomplished (Cuban, 1986; Ertmer & Hruskocy, 1999). For purposes of this

Knowledge Attitude (Persuation)

DecisionPractice

(Implementation + Confirmation)

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research, the study looked into what was the overall understanding of techno-

pedagogical beliefs and practices of teachers of the Delhi government schools.

The present study grew out of the need to significantly broaden the knowledge

base about teachers’ perception toward technological integration in Indian classrooms.

Although these teachers under study had been using technology in teaching, it would be

interesting to discover what were their beliefs and perceptions of technology and how

did they integrate technology in their classrooms. The result of a study by Ertmer,

Gopalakrishnan & Ross (2001) suggested that technology use, as perceived and

practiced by teachers rather illustrates what happens when visions meet reality in

today’s K-12 classrooms. This study was designed to explore teachers' beliefs and

perceptions of a number of intrinsic and extrinsic factors that were believed to play key

roles in their success or failure as technology users.

As part of this research, a well-validated survey instrument has been created.

The survey instrument is applicable to school teachers using ICT in teaching in India

and could be applied in other developing countries with needed adaptation. The study

explored how teachers perceived integration of technology in their teaching activity. An

exploratory study was conducted to understand the role of knowledge, attitudes,

decisions and practice of teachers toward successful implementation of technology in

classrooms. This was few of the early studies conducted in the Indian context where

ICT was explored as an innovation and its integration by teachers was investigated on

the five stages of Rogers’ IDP model. This study brought forward the position of the

most significant player in the implementation process -- the teachers. The findings

about the use of technology by the Delhi government school teachers in the present

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times would be a contribution to the field of ICT in education. This research adds to the

literature on perceptions of teachers integrating technology in teaching. The

recommendations based out of the key take away from this research aim to be helpful

resources for the teachers, school administrators and private educational organizations

working toward integration of computer-related technologies in classroom practices.

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CHAPTER 2 LITERATURE REVIEW

The literature review focused on two major areas of understanding. First, the

development of ICT in Indian schools was studied. This section presents the picture of

how ICT gained focus in the Indian education policies and how it has developed in the

school education scenario over time. Second, studies on teachers’ perspectives on ICT

were reviewed. Teachers’ knowledge, attitude, decision and practice on ICT use were

studied. It included reviewing the literature of computer knowledge/skills,

attitudes/beliefs and technology use intention and integration survey studies used to

investigate the perspectives of school teachers as conducted in India and different parts

of the world.

Development of ICT in Indian Schools

A Snapshot

The Indian government realized the potential of ICT in early 1970s. Such

potential may be the reason why, despite being afflicted by poverty, illiteracy and

malnutrition, India has had a tremendously successful software export industry (Heeks

& Nicholson, 2002). Additionally, there has been increasing systematic endeavors

toward integrating ICT in schools and significant milestones have been achieved as a

result. Over the last few decades, a constant focus has been put toward improvement

of the education system through exploring the potential of ICT in schools in India

(Bhalla, 2013; Devi, Rizwaan & Chander, 2012; Gupta & Fisher, 2012).

Several school schemes and programs were launched by the Indian government.

The scheme of Educational Technology (ET) in schools, for example, was started in

1972 in India and all the States/UTs education boards were assisted to procure devices

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such as radio cum cassette players, color TVs, etc. Subsequently, the Computer

Literacy and Studies in Schools (CLASS) project was introduced in 1985 under National

Policy on Education (NPE) as part of the focus on ICT in education. The program

continued to improve during 1993. In 1998, the national task force on Information

Technology and software development (IT Task Force) was initiated which made

specific recommendations on introduction of IT in the education sector of the country.

This taskforce was mandated to formulate the draft of a national informatics policy. By

2004, both ET and CLASS projects were merged into a more comprehensive centrally

sponsored scheme called ICT@Schools (MHRD website). This foremost government

education technology program installed infrastructure in approximately 86,000 schools

from 2004. The ICT@Schools scheme has four major focus areas 1) building of ICT

infrastructure for secondary and senior secondary schools, 2) establishment of smart

schools, 3) teacher capacity building and engagement, and 4) development of e-

content. In reality, implementation has largely focused on setting up infrastructure with a

limited focus on teacher training and e-content (CSF Report, 2015). The National

Curriculum Framework (NCF), 2005, reinforced the need for ICT in schools and

encouraged expansion of the dedicated satellite, EduSat, with an aim to expand e-

learning and self-education. In 2007, the Indian government in collaboration with Global

eSchools and Communities Initiatives (GeSCI), a UN task-force, and the non-profit

organization, Center for Science, Development and Media Studies (CSDMS), drafted a

national policy toward ICT in schools in India (Arora, 2007, Nayark & Barker, 2014).

Finally, a National Mission in Education (NME) through ICT (NME-ICT) was set up in

2012.

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India’s National Policy on Education (NPE), framed in 1986 and revised in 1992,

has yielded many educational initiatives and recommendations since its inception

(Maheshwari & Raina, 1998). Since then, several changes in the education system of

the country have demanded yet another revision of the policy. In 2015, the Government

of India embarked on the creation of the New Education Policy (NEP) in order to bring in

the desired and contemporary modifications, in order to focus on quality education,

innovation and research. A time-bound consultative process is being followed to come

up with a policy that entails the democratic voices of the varied education

representatives of the country. ICT in Indian schools is also one of the major

deliberation points. Deriving its foundation from the seminal NPE, NEP continues to

stress the need to employ ICT as a means to improve the quality of Indian education. In

the past, there was emergent motivation toward improvement of the education systems

through exploring the potentials of ICT in schools in India. To a large extent, initiatives

begun to take place but there exist insurmountable challenges in the systems of

education and society in India which need meticulous attention in order to achieve the

desired education goals both in the present and moving toward the future (Jan, 2014;

Cheney, Ruzzi, & Muralidharan, 2005; Padmavathi, 2016).

Looking into the different eras of the Indian educational history will help to map

the efforts that have been made which led to the presence of ICT in schools in India.

Below is a review on development of ICT in school education in India by using a

chronological approach of analysis and discussion. Four phases have been discussed

below starting from period 1813-1947, 1947-1980, 1980-2000 and to the latest period

2000s- present.

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1813-1947: India under the British Rule

During the British period, the interplay of imperial and domestic education in the

country had mostly led to disengagement amongst the masses. It was not until early

1900 that focus towards vocational education at the school level was observed. At the

grass-roots level, non-formal school systems and science movements began to emerge.

National freedom fighters like Gokhale and Gandhi envisioned that universalization of

education in India could be the panacea for the widespread ignorance and illiteracy in

the country (Varghese, 1986). In this context, radio programming could be viewed as

the first ICT initiative to spread out on mass level. As radio was the main mode of

entertainment for the period, it follows that the medium gave birth to educational radio in

India. Radio was first used informally for education in Bombay in 1929, followed by

Madras in 1930 (Shamsu, 2014). In the 1930s, the British Broadcasting Corporation

(BBC) aired cultural and educational programs in the country. In 1937, All India Radio

(AIR) broadcasted educational programs for school children in different languages

(Agarwal, 2005; Bharati, 2014).

1947- 1980: Growth of ICT Post-Independence

At the time of independence from the British rule in 1947, the rate of literacy in

India was 12%. In order to improve the education scenario in the country, several

government bodies were set up after the independence of the country. The National

Institute of Audio-Visual Education was established in 1948. It was merged into the

National Council of Educational Research and Training (NCERT) in 1961. The Centre of

Educational Technology was created in 1974. Since the mid-1970s, the government of

India and international educational organizations like UNESCO and its initiative like

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Asian Centre of Educational Innovation for Development (ACEID) introduced ICTs like

educational satellite, audio-visual aids and multi-media kits into the Indian education

system (Bhola, 1975; Sagasti & Araoz, 1979). The international educational

organizations were working for the development of Asia, and India was one of the

participants in receiving training on the use of ICT tools and resources. These

educational bodies disseminated multi-media teaching materials mainly through training

programs. There were training workshops on the ways teachers can use ICT but its

outreach and impact were not explicitly documented (UNESCO Report, 1985, 1986).

The reports suggested that the national representatives from each country would attend

the workshop and were expected to train the educators in their countries. The media of

instruction used by Indian teachers had always been chalk and talk, aided by textbooks.

Visual aids in teaching through models, charts, and pictures were introduced. New

inventions like recording of sound and projection implemented in the teaching process

initiated the presence of modern ICT equipment, methods, and techniques in a few

classrooms. A multi-media kit was produced by NCERT designed to solve specific

problems in teaching encountered in one-teacher schools, in minority groups or

multicultural and large classes. The kit was culturally specific and was prepared by

keeping in mind local challenges. The kit included re-usable materials, easy to handle

media for teachers, and most of the hardware of media did not require electricity, which

was a local challenge in rural India. Some of the media materials in the kit for teachers

included transparencies for the training of teachers, flannel graph board, multipurpose

plastic slates, audio tapes, slide viewers, picture cards, worksheets, simple science

equipment, etc. (UNESCO, 1986). This was a foundation that laid the groundwork

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toward preparing school education for ICT, but the number of teachers involved in such

efforts were limited, making the effort unreached in all the schools of the country

(Malhotra, 1979; Prakash & Varghese, 1983).

This period also witnessed exploration of educational potential of television. In a

developing country like India, media including radio, press, television, and cinema have

played a crucial role in disseminating information to the masses. The first experimental

educational television project started in 1961 as ‘secondary school television project’ in

the state of Delhi (Vyas, Sharma & Kumar, 2002). Ownership of media was not

common in those day. The concept of community television arose in the 1970s in India

as a strategy to reach out to the general population. It referred to TV sets owned by the

village and placed at a public place where all castes and classes of people had access

to the facility (Shingi & Mody, 1976). Mass illiteracy was a major problem and programs

like these were conducted with the vision to inform and educate the general population,

including school-going children. Satellite Instructional Television Experiment (SITE),

which was undertaken by India in 1975-76 utilized the first satellite capable of

transmitting television programs directly to community receivers (Shamsu, 2012).

Educational potentials and limitations of radio and television were explored for teacher

training. A series of educational broadcasting titles for in-service training of primary

school teachers on how to teach children science and language using a multi-media

package was produced and used successfully (UNESCO, 1986).

1980s – 2000: Spread of National Media Packages in Schools and Developing Focus on Teacher Training

The Centre of Educational Technology was converted into the Central Institute of

Educational Technology (CIET) in 1984 with a widened scope of use of ICT. Film

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library, television and radio studios, mobile television vans, and departments for

developing non-projected and projected media materials were part of the institute.

National educational programs were telecasted by satellite to selected rural schools in

six states in the beginning. CIET partnered with their counterparts in the state to create

ICT activities in their respective regional languages. Instructional television programs

and teacher training radio programs continued to be broadcasted. Computers were

introduced in selected schools. Despite these efforts, integration of ICT into the

education system was a weak point. In their source book on ‘Teachers and their use of

educational technology’, UNESCO (1986) found that the main issues for India’s struggle

with ICT integration in education systems were due to: production being short of

expectations; distribution getting weakened due to difference in local languages and

geographical expanse; and, utilization of media not being assured due to poor facilities,

lack of teacher training, and inadequate educational supervision.

The decade of 1980s focused on developing materials and national methods to

train administrators and teachers for effective teaching-learning process. Some of the

teaching-learning media types utilized during this period included: video tapes, slides

and tapes, transparencies, low-cost models, charts, cards for playing educational

games, instructional modules, and video tapes on microcomputers. Technological use

in education was expected to improve communication. ICT and system design were

taken as strategies and tools for the production of educational material for school

education programs (Chaudhri, 1980).

In the 1990s, the use of ICT in schools was increasing rapidly, aided by the

introduction of instructional media packages designed for K-12 classroom use designed

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by national educational research institutes like NCERT and CIET. Suggestions were

made on the ways teachers can use these packages which consisted of computer

games, educational video cassettes and instructional films (Berard, 1994). In order to

reach out to the vast population of the schools in India, some publications suggested

developing reliable locally produced low-cost equipment i.e. science tools, etc., along

with providing teachers with workshops and media kits in order to prepare students for

the modern economy. By the mid-1990s, Internet access was introduced in India and

gradually its access and use increased in the Indian education sector (Reel & Burse,

2008). The 1990s also saw beginning of research on reactions of school teachers to

technology-led teacher training programs and presence of teaching aids (Dash, 1997;

Maheshwari & Raina, 1996; World Bank, 1997). A study by Maheshwari and Raina

(1996) on in-service training of primary teachers through interactive video technology

indicated that the responses from teachers and their trainers were favorable and

showcased considerable potential for the use of new technology in classrooms which

could be achieved through training a large number of teachers. Some studies

specifically centered on primary school teachers and discussed government initiatives

to improve education, such as Operation Blackboard’s Special Orientation Program for

Primary School Teachers (SOPT) launched in 1993-94 (e.g., Dave & Gupta, 1988). The

program was launched on a massive scale with an aim of orienting teachers towards

quality improvement of elementary education in the country (Chin, 2004; Pallai, 2013).

Although previously the focus and funding was directed toward on higher education in

India, during this period the focus increased toward work on K-12 schools. In a study on

‘Education in India’, Kaur (1985) brought out that the government initiatives needed to

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focus on primary education as it had the maximum number of students, many of who

eventually dropped out due to reasons like taking care of the household work or working

to earn a living for the family.

There was increased focus on exploring how primary school teachers were using

teaching aids. It was reported by the Probe Team (1999) that out of the thousands of

village primary schools in the five states of India in 1996, only 56% had some functional

teaching aids. The ground reality was reported that even in schools where these aids

were available, these were often not used by teachers to avoid blame for loss or

damage.

With gates of liberalization opening in India in 1991, the school sector also found

influx of private schools and presence of international schools in the country. These

developments highlighted the need for teachers’ readiness to explore the use of

computers and other ICT resources in school teaching and learning (Bakir, 2016).

2000s – Present: Interplay of Public-Private Partnership in Computerization of Schools

One can say that with the turn of the millennium, Indian schools started to

experience a shift from traditional to e-learning platform and the period is marked with

launch of experimental ICT projects like smart boards, interactive whiteboards, tablets

and mobile technology in the school domain (Rajasekhar & Anitha, 2005). Some of the

major developments in ICT in the Indian school education since the beginning of the

new century could be discussed as follows.

Computer-Aided Learning (CAL) center at schools. Computers have been

increasingly becoming a common ICT tool in India since the beginning of the new

century. Use of ICT in the form of CAL centers became a part of Sarva Shiksha

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Abhiyaan (SSA) or Education for All movement of the government which aimed at

universalization of elementary education in the country (Kingdon, 2007; Srivastava,

2005). Department of School Education & Literacy constituted a committee under the

functional head of ‘innovation’ for formulation of guidelines for computer education

under SSA. The foremost focus of the program was on training of teachers, creation of

infrastructure, development and production of state specific e-teaching material in local

languages, along with sensitization of the local bodies like Board of Education and State

Council of Educational Research and Training (SCERT) (SSA website). The

government worked with the private sector firms in not only implementing CAL but also

for mobilizing additional resources. The first CAL workshop for teachers was convened

in Bangalore in 2004 followed by workshops at other places. In 2009, the Department of

School Education & Literacy created workshops for teachers with a goal of aligning CAL

with their pedagogical practices to promote quality education. From its inception until

mid-2009, 67,188 schools developed CAL centers that benefitted over 10 million

children and provided capacity building on use of digital teaching learning material to

around 200,000 teachers ( SSA website). Pal’s (2009) qualitative study on CAL projects

suggested that even though students had to share the ICT equipment, they were still

eager to learn with the aid of the computer. Additional findings ( Banerjee, Banerji,

Berry, Duflo, Kannan, Mukherji,, & Walton, 2015; Byker, 2014; Linden, Banerjee, &

Duflo, 2003; Pal, 2009) suggested that even though there is a lack of ICT hardware and

equipment in schools, parents have a positive view about the presence of any kind of

technology. It was in the year 2009 that American India Foundation started its Digital

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Equalizer program in Delhi government schools with an aim to bridge the digital divide

existing in the Indian education system.

Scope and limitation of ICT explored. Some studies in this decade explored

the cultural environment, parents’ and teachers’ attitudes about technology, and vision

needed to integrate technology in school curricula (e.g., Pal, Lakshmanan & Toyama,

2009; Thirumurthy & Sundaram, 2003). The barriers toward technology integration

reported by school teachers included poor Internet access by students and lack of

technology teacher training, followed by institutional policy on technology planning and

instructional design for e-learning.

Parallel to organized efforts of technology integration in the classroom, this

decade also saw the development of ‘Hole in the Wall’ experiments to reach children

outside of school. Computer literacy as a new pedagogy for children’s education in

circumstances where formal schooling was either absent or not effective, received

worldwide attention. Experiments conducted in five regions in India showed that children

were able to learn to use computers and access the Internet on their own, irrespective

of their backgrounds (Mitra, 2003). These experiments shed light on the fact that

computers were intuitive for even those children who were never exposed or trained to

use them and children worked in groups helping each other to learn how to operate

computers (Inamdar, 2004; Mitra, 2005; Mitra, Dangwal, Chatterjee, Jha, Bisht & Kapur,

2005). The successful initiative brought attention to the government and private firms

on the need to provide ICT infrastructures in schools as the first step toward successful

integration of these resources in teaching and learning. After only a few years of this

experimentation, in 2008, the XO laptop which was an inexpensive computer created by

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the One Laptop per Child (OLPC) Foundation was launched in India, prompting

discussions about how an inexpensive laptop might change the way teachers teach in

classrooms (Johnson, 2008). Similar to helping children explore the potential of ICT on

their own, this period also saw trends in increase in number of para-teachers teaching

computers in non-formal schools and vocational training centers as imparting ICT skills

that could help youth find jobs in the market (e.g. Govmda & Josephine, 2005; Newar,

2013).

Laptops and tablets along with whiteboards and smartboards were introduced in

the private and government schools of India. Electronic-learning and interactive

distance education for teachers and learners was given particular attention at this time

(Bose & Sharma, 2010, Chaudhary & Garg, 2010). Also, an indigenously built,

dedicated interactive satellite for education, namely, Educational Satellite (EduSat)

which was launched in 2004 had an idea to revolutionize classroom teaching through IP

based technology. Shamsu (2012) stated that EduSat aims to provide connectivity to

schools, colleges, and higher levels of education, and to support non-formal education

including developmental communications. However, recent reports suggest integration

of this technology into state-wise education systems was very slow and half of the

schools dealt with technological difficulties such as dysfunctional terminals, faulty UPS

batteries, power cuts, batteries being stolen, and related challenges (Dash, 2009;

Edusat, ToI, 2015).

Several low-cost tablets and laptops hit the consumer market in the country

which helped the education system’s technology integration initiatives in classrooms.

Vaughan (2013) brought out a report on basic $20 tablets being rolled out to Indian

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students. Despite the ups and downs, efforts to integrate educational media in schools

has continued. Indian government launched the ‘Aakash’ tablet in 2011 as the cheapest

tablet in the world for students and the public at large. These inexpensive laptops were

promoted and explored as educational initiatives rather than mere technological

devices. In addition, low-cost tablet computers were procured by the Indian government

to help enhance the quality of education. The vision continued to be to equip all the

students across the country over the next few years with such tablets. But its cheap

hardware and software could not sustain the demands of education and was criticized

for not being able to function appropriately. Remodifications have been made and

Aakash 3 was expected to be launched soon (Singh, 2013).

Learning Management System (LMS), an emerging technology being tested as

contemporary form of ICT, is gaining significance in the schools in India. Arulchelvan

(2012) examined effectiveness of Electronic Learning Management System (E-LMS)

which was launched in a rural school of Tamil Nadu, India in 2009. The E-LMS software

documented students’ overall performance data and sent SMS to parents on their

child’s attendance and academic performances. It was found that after implementing the

biometric system, the rate of absenteeism went down, which, in turn improved student’s

academic performance. In the survey, 97% of teachers responded positively towards

using E-LMS for documentation of students’ performance. It was reported that E-LMS

had positive impact among the rural high schools and it is believed that this will prove

very effective and efficient when implemented on a large scale in schools in India.

Although still in the budding stage, the Indian government policies are working towards

integration of LMS in higher and secondary education. In recent years positive trends

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have emerged towards integration of technology in classrooms but a lot of work is

needed to achieve acceptability, understanding, and proper implementation of

technology in the maximum number of schools in India (Kumar, Rose & D’Silva, 2008;

Padmavathi, 2015; Singh, 2013).

Universal education became a right. The SSA act of universal elementary

education was endorsed as the Right to Education (RTE) by the government in 2010

ensuring universal primary education in the country. Since Independence of India in

1947, it was envisioned that universal education would be the panacea for mass-spread

illiteracy but it was not until 2010 that the Right to elementary education was

implemented in the country (Byker, 2014). Government initiatives aimed at reaching out

to all those children who were not receiving schooling in the country. Due to the lack of

over a million teachers who were needed to cater to the school going population, ICTs

were believed to be the tools to empower the existing teachers to cater to a large

section of students. ICTs in school education was an attractive preposition to retain

interest of students and parents in government schools. Besides the mid-day meal

scheme, computer education was especially seen as an initiative to motivate parents

from all social and economic strata in rural India to send their kids to school (Dossani,

Misra & Jhaveri, 2005; Garg, 2011). Based on the existing practices and efforts toward

integrating ICTs in Indian schools, the establishment of a statutory body for e-learning

has been recommended (Mishra, 2009).

Growth of Public-Private Partnership (PPP). The system of government grant

to privately managed schools is known as ‘aided’ schools. There has been a substantial

PPP system, especially at the secondary and higher secondary level of school

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education. Though, it can be said that most of the aided schools have become more like

government schools in terms of teacher recruitment, pay scale and fee policy (Kingdon,

2007). There has also been an increase in public-private association since RTE came

into action. All private schools are required to give 25 per cent of their seats to

government-funded students from disadvantaged homes. It is assumed that this new

form of PPP in education will uplift opportunities for students coming from

disadvantaged communities. The presence of computer education and other ICT tools

in private schools are a strong reason for parents from slum communities to send their

kids to private schools for education (Tooley, 2007). Government, by aiding privately run

schools and by reserving seats for government students in private schools, is seen to

be working hand-in-hand with the private educational players toward improving

education in the country.

The decade also witnessed a corporate – academia partnership working towards

reframing the educational policy in a manner to overcome the constraints to IT adoption

in the school system of the country. With liberalization, modernization and globalization,

there has been huge inflow of private firms in the Indian school education sector. More

than 400 education technology firms in India have catered to K-12 education in the last

ten years (CSF Report, 2015). The ICT firms found a huge potential in the school

children of the country who are considered a source of software development talent.

There are many teacher training initiatives in India which have been spearheaded by

private ICT companies such as Dell Computers, Intel and Microsoft (Aggarwal, 2010;

Light, 2009; Mathur, 2007; Suckow, 2010). A 2007 study focused on appropriate ICTs

for pan-Asia distance education which brought up Asian readiness towards the use of

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open-source software, mobile technologies, learning object materials, and online

assessment methods (The PANdora Model, 2007). Educomp Solutions, one of the first

Indian companies in the space of school ICT, came up with Smart class as digital

classroom program in 2004 and partnered with both government and private schools of

the country. A study examining the role of the smart class in student participation in the

classroom found that the Educomp smart class program both helped teachers manage

their time and had an overall positive impact on students, more in terms of generating

curiosity and grasping complex concepts than capturing attention (Srivastava, 2012).

Some of the dominant corporate players which partnered with academia for digital

learning are Educomp solutions, Edurite, Everonn Education, NIIT, Core Education &

Technologies, IL&FS and Compucom (Knowledge@Wharton, 2012). Studies in this

decade saw several new findings and scope for further research including extension of

role of distance education for teachers; individual and non-profit initiatives for

technology use by children; public-private partnership in bringing educational reform;

and looking into barriers and scope of ICT integration by different stakeholders in the

educational system (Panda, 2010; Padmavathi, 2013; Kannan & Narayanan, 2015).

Continued emphasis on quality education. Devi, Rizwaan & Chander (2012)

noted that that there can be quality improvement in education if careful and planned

implementation of ICT is ensured by the various stakeholders. In the last couple of

years, there has been a strong impetus on delivering quality education in rural and

remote areas. In the present decade, ICT resources have concentrated on and included

satellite- based teaching learning, teacher online education, global comparative needs

for integrating technology in schools in India, open and distance learning, introduction of

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Web 2.0 tools, cloud computing and other ICT tools integration by teachers in

classrooms (e.g., Kumar & Kumar, 2014; Tyagi, 2012) . All these aspects are expected

to improve the time old problem that has plagued the school sector of the country i.e.

lack of good quality of school education. Tooley (2007) reported that elite schools have

been vigorously adopting ICTs in content and curriculum which has motivated other

private and government schools to integrate ICT in near future.

Penetration of m-Learning. The Indian mobile broadband landscape is evolving

rapidly, as smartphones and broadband is increasingly being adopted by people

belonging to lower socioeconomic strata of the society. Around one in three people are

using smartphones in urban India. The use of mobile technology has been

revolutionary, as never before has there been such a mass level of ownership of

personal use technologies (Ericsson Consumer Lab, 2013).

With respect to the huge proliferation of mobile phones in the country, a recent

study by Valk, Rashid, & Elder (2010) examined the extent to which the use of mobile

phones (m-Learning) helped to improve educational outcomes in six Asian countries,

including India. Mobile phones have been found to help increase access to education

and are aimed at promoting new learning. According to a report, India has the second

largest mobile phone user subscription base in the world, with over 900 million mobile

phone users (Mobile learning, Forbes India, 2015). The biggest advantage of mobile

phones, observed in the Indian context, is that it’s the only technological tool which has

penetrated even in rural areas where other infrastructure has not yet been instituted.

The ubiquitous growth of mobile phones, the widespread availability of mobile

broadband technology, market penetration of low-cost smartphones, improving

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purchasing power of individuals and overall widening awareness towards educational

use of m-Learning hold key promises towards the use of mobile technologies for

education delivery in the country (Gupta & Singh, 2014). Recent government efforts to

launch the ‘Aakash’ tablet and create open educational resources (OERs) through

platforms like ‘Sakshat’- a national education portal--have been commended and are

initial examples of the growing focus of the government and private sector on integrating

m-Learning in school education.

The fact that most of the teachers from both private and government schools

have access to smartphones is changing the dynamic of integration of ICT in teaching in

India. Teachers are using web resources, mobile applications and classroom software

on their mobile phones to improve teaching. Best practices are coming from within the

country. Recently, Lilavatibai Podar School, Mumbai contacted ISTE and University of

Tennessee to assist its teachers in the mobile learning project which showcases

example of progressive growth in ICT use in schools in India.

Multidimensional role of teachers. Teachers are expected to take a multi-

dimensional role and possess wide varieties of competencies in teaching pedagogies.

Currently, India has witnessed an increasing population of Indian schools having media

supplement in the education system. Unfortunately, some research reveals that

teachers and learners are still inclined to use only print medium while the other tools of

the multimedia package remain mostly unused (Halder & Chaudhuri, 2010; Sarsani,

2007). Issues of digital divide and students’ discourse of use of technologies at home

and school have been analyzed (Kumar & Basavaraja, 2016; Behera, 2012) Continuous

focus on pre-service and in-service technology teacher training have been present

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(Kharade & Peese, 2014; Khirwadkar, 2008; Kumar & Kumar, 2003; Bose, 2013). This

decade is also witnessing expanded research on the role of teachers in reaching out to

special need students i.e., learners with ADHD, autism and visually impaired learners

through technology and students’ learning classroom content through digital tools (Dutta

& Wadhwa, 2013; Glaeser, 2016) . Comparative studies of traditional vs. web –based

classrooms have been conducted (Tyagi, 2012), and attempts at bringing

transformation through the use of innovative technologies have been recognized. Online

forum discussions are seen as a growing platform for teachers worldwide to connect on

teaching pedagogies and use of educational technology in classrooms (Kumar and

Kumar, 2003). Teacher training has been identified as the most dominant factor in order

to influence teachers to adopt technological educational innovations at schools. There

has been continued attention paid to ICT training for both pre-service and in-service

teachers. Government policies emphasize the need for instruction in twenty-first century

computer skills for the country’s young children. Jaiswal (2006) reported that distance

education and teacher training has been the impetus in this decade in a fervent effort to

make technology professional development available to the millions of the Indian

teachers. Teachers have been integrating constructivist medium of teaching. The focus

has shifted towards learner-centered teacher training through different means of training

programs. Present research studies question teacher education curriculum and suggest

integration of Technological Pedagogical Content Knowledge (TPACK) in order to

incorporate requirements of personalized learning for students through problem-based

learning approach (e.g., Bose, 2013). Another study by Murthy, Iyer & Warriem (2015)

proposed the use of ‘attain-align-integrate (A2I) model’, a framework which has some

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elements derived from the TPACK framework, in order to design short-term training

programs for teachers with an aim to enable student-centered learning with ICT

integration. Recently, there has been a growing trend in research on technological

pedagogical integration in teaching and learning in India (Jaipal & Figg, 2010).

It can be said that teachers are expected to encourage students to explore the

new ways of communication via open access, institutional repositories and e-publishing

trends. Blogs, RSS feeds, instant messaging, social networking services, wikis, and

social tagging application are being explored in elite schools of the country. Although

these changes and programs are being introduced country-wide, teachers continually

need to be prepared to use the contemporary technology in the classrooms of

government and small private schools on a mass level. Consequently, the adoption and

integration of such technology is still an ongoing necessity.

Teachers’ Perspectives on ICT

A Snapshot

There are several studies at the micro and macro-level regarding best practices

in ICT integration that focus on teachers’ perspective (e.g., Ertmer & Ottenbreit-

Leftwich, 2013; Hughes, 2005; Kozma, 2003; Tondeur, Kershaw, Vanderline, & Van

Braak, 2013; Wastiau, Blamire, Kearney, Quittre, Van de Gaer, & Monseur, 2013).

Research has shown that even with similar sets of ICT resources, teachers with

dissimilar attitudes to the instructional process could have very different perspectives on

ICT integration which leads to achievement of different outcomes for different teachers

(Hodas, 1996). It is usually believed that in general, there is a need for adequate

training commensurate with teachers’ skills and beliefs to bring in the expected

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changes. Teachers use computers only if they find it beneficial to their teaching tasks.

Moreover, teachers are likely to use ICT creatively in the teaching process only if the

objectives of their courses are consistent with the prevailing culture of thinking (Ping,

2001). It has been found that in order to ensure successful integration of ICT in the

classrooms by the teachers, it is essential to know their pedagogical and social beliefs

toward the use of ICT and how such beliefs influence their practice (Ertmer, 2006).

Teachers’ beliefs can be referred as their internal constructs that help them

interpret experiences that guide specific teaching practices (Pajares, 1992). Teachers’

beliefs are their underlying assumptions about how students learn, the nature of subject

matter, expectations for students, or what constitutes effective instruction (Coburn,

2003). Rogers (1995) in ‘Diffusion of innovation’ defined beliefs and attitudes as being

interchangeable. Beliefs or attitudes play an important part in human endeavors,

particularly in situations where there is a great deal of uncertainty, as in schools

(Nespor, 1987). It is said that teachers, by the nature of their work are pragmatists.

Confronted by large numbers of technology or not, they arrive at their classrooms with

their beliefs about schooling in mind where they have to survive each day and be ready

for the next. The introduction of technology to classrooms does not radically change

teaching. It serves as a symbol of change which grants teachers a license for

experimentation. Sandholtz, Ringstaff, & Dwyer (1996) suggested few conditions which

should be kept in mind for strategizing change in teachers’ perspectives as a condition

for instructional change. First, successful change should be marked as an

organizational, systematic, or cultural phenomenon. Second, skills and attitudes are

inherently complex concepts. And, third, groups bound by commitment to change,

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sharing reflections and shaping new perspective can lose their objectivity and create

new problems.

Role of teacher perspectives about the value of technology in the classroom has

been significant. MacArthur and Malouf (1991) conducted a study in the US to explore

how teachers’ pedagogical beliefs and goals, perspectives about computers,

instructional planning processes, overall classroom organization, and curriculum

influenced their decisions about how to use computers. Some of the significant points

from the research study are:

1. Teachers make technology fit not only with their educational perspectives and goals but also with their instructional practices and classroom organization.

2. Teachers’ self-perspective about the unique potential of technology influence their decisions to use these tools.

3. Planning and monitoring computer-assisted instruction has been more difficult as teachers face problems in planning computer based instructional activities and monitoring student performance. And,

4. Different teachers have different comfort level with technology and global understanding about the value of technology do not provide much guidance in planning instruction or professional development.

Worldwide, it can be said that some teachers see students as members of the

computer generation who think that computers is a subject that is part of their culture.

Some teachers feel alien whereas some feel comfortable using these technological

tools. There also exist sophisticated teachers who are prepared to let students teach

themselves computer skills. Teachers can also be seen condemning, co-opting, and

marginalizing the technologies (Denicolo & Kompf, 2005). Harre (1980) brought out that

teaching activities can be considered from two points of view: expressive (how teachers

want to be seen by students) and the instrumental (what process-product paradigm

teachers’ use). Olson (2003) argues that both the expressive and instrumental

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dimensions of teaching activities influence on how a teacher perceives the existing

routine and scope of integration of new technologies within it. Teacher routine and

teaching culture also need to be understood to make any kind of school reform a

success (Hage, 1999; Lester & Onore, 1990).

Perera, Karunanayaka & Ariyaratne (2015) came up with ten affinities that

explored perspectives of secondary school teachers of Sri Lanka towards the

integration of ICT in the instruction process. These included Principal, ICT laboratory,

teacher- in - charge of ICT laboratory, student, curriculum (Non-ICT), ICT knowledge,

pedagogical ICT knowledge, time, non-ICT teacher and professional development

program. Another similar study by Wattanawaha (2011) in the context of Thailand

teachers explored their affinities to include all the factors of the previous mentioned

research along with environment and parent or guardian as added factors.

Niederhauser and Stoddart (2001) found out that when authorities ignore teachers’

perspectives toward the use of technology in the classroom then it has led to

disappointing results. Chen (2006) discovered that there is a direct relationship between

teachers’ plan for the use of ICT in the classrooms to their knowledge and attitudes

about ICT in education. Research has found that teachers’ self-efficacy or confidence

regarding technology use is a critical predictor of technology integration in a class.

Voogt (2010) found out that teachers who have high level of confidence in pedagogical

technology skills and focus on a learner-centered approach are the ones who tend to

use technology extensively in their lessons. Teachers’ perception about the

effectiveness of technology for student learning also has a significant impact on their

technology use in the classroom. The extent to which students enjoy learning and

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believe that e-learning will enhance their learning outcomes have a direct impact on

teachers using technology (Jame & Istance, 2000). A number of research studies

suggested that pedagogical beliefs of teachers play a role in technological adoption

(e.g. Bebell & Kay, 2010; Miranda & Russell, 2012).

Teachers who have constructivist learning beliefs tend to believe that technology

should be integrated for high-level learning such as engaging students in inquiry-based

activities, collaborating with peers online, and using multiple technologies to support

students’ problem-solving activities. On the contrary, teachers who have teacher-

centered beliefs use technology for low-level learning such as using technology to teach

remedial skills and using a single technology to support a lecture or other teacher-

centered practices (Cuban, 1991; Ertmer, 2005; Mama & Hennessy, 2013).

When innovations fail, teachers often receive a share of blame for being resistant

to change. MacArthur (2000) says that this notion of resistance to change is a simplistic

notion that does not really explain why teachers (and schools) do not embrace new

technologies. Ertmer (1999) categorized factors that hinder ICT application in schools

into two main categories- internal and external obstructions. Internal obstructions are

barriers associated with people in an organization, such as Principals and various

teachers’ roles, knowledge and attitudes. On the other hand, external obstructions are

those associated with factors outside of the organization, like lack of ICT resources, lack

of policy related to Ministry of education and lack of technical support (Al-Alwani, 2005).

Instructional change can proceed only with a corresponding change in attitudes about

instruction and learning. Instructional evolution in teacher’s perspective is not simply

abandoning prior beliefs but is replacing them with more relevant ones shaped by

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experiences in an altered context. Institutional supports including technical training on

the use of hardware and software, and instructional support like setting release time for

collaboration, planning and presentation to showcase one’s involvement with

technology can be said to be significant toward developing teachers’ positive

perspective toward the value of technology in classrooms. Opportunities for teacher

reflection complement contextual changes and further promote teacher change (Finley

& Hartman, 2004). Recent research highlight that teachers are beginning to integrate

ICT in their classrooms which is expected to steadily increase but integrating technology

is a complex process of educational change, and the use of ICT in schools is still

extremely varied (Lim, Zhao, Tondeur, Chai, & Tsai, 2013; Newhouse & Clarkson, 2008;

Spector, 2010).

There have been research studies on different aspects of teachers’ perspectives

including their knowledge, attitude, decision and practice of ICT integration in schools.

Below is the literature on ICT availability in schools and each of the different stages of

Rogers’ IDP model in relation to integration of ICT in classroom teaching and learning.

ICT availability

Inadequate hardware and software, technology support, or insufficient time for

implementation have been perceived as major impediments for teachers to implement

ICT based education (Bauer & Kenton, 2005; Dakich, 2009; Kirkscey, 2012). Schmidt

(1991) in her study on ‘Iowa survey of computer-related technology use by K-12

teachers’ determined the accessibility of computer- related technologies for teachers at

home and in schools with nine questions on the topic. These included questions on

availability and accessibility of tools for instructional use by teachers in elementary,

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middle/junior high, and high schools. Meyer, Abrami, Wade & Scherzer (2011) reported

in their study on the use of electronic portfolio in Canadian schools that low

implementers experienced significant technical obstacles whereas high implementers

felt supported by their administration and used more pedagogical practices that support

self-regulated learning as a result of the scaffolding provided by the software. Research

studies on instructional uses of computers in schools have focused on counting the

number of computer-related technologies in schools, the locations of computers in

schools, and the types of computers used (e.g., Becker, 1985, 1986, 1990; Bruder,

1988, 1989). There have been longitudinal and national surveys on the availability of

ICT tools in schools in different parts of the world. Riccobono (1985) came out with the

“School Utilization Survey” that reported on the availability, use, and support of

instructional technology in schools throughout the US. In-school instructional

applications of programming and equipment in the areas of audio/radio, instructional

television, computers and other media have been studied which showed that a clear

instruction on the use of the available ICT tools is a significant factor for teachers to

utilize the available resources in teaching. Similarly, Kiptalam and Rodrigues (2011) in a

more recent survey conducted on accessibility and utilization of ICTs among secondary

school teachers in Kenya reported that most of the schools studied were expending a

substantial part of their annual budget on receiving Internet connectivity. The proportion

of sampled teachers with access to computers and Internet at schools and homes was

high implying that the affordable bundle rates and increased access of the mobile

wireless broadband services was having an impact. Looking at the Indian context,

Bharadwaj (2007) reported in his study on ICT usage in 1000 schools of India that the

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access to ICT facilities, whether by students or by teachers is a matter of great concern

in India. The average has been described as less than six computers per school and

one computer for seventy two students in the study conducted in the states of Gujarat

and Karnataka in India.

Teachers’ Knowledge of ICT

Teacher knowledge framework. Lee Shulman (1986) proposed that teachers

must not only be capable of defining how students need to learn but at the same time,

should be able to explain why the content they teach are warranted, why it is worth

knowing, and how it relates to other propositions, both in theory and in practice. The

conceptual categories of subject matter knowledge, pedagogical knowledge, and

pedagogical content knowledge form a useful framework for connecting teachers’

theoretical and practical understanding in the classroom (Leinhardt, & Greeno, 1986;

Shulman, 1987). It is said that teachers’ prior knowledge mediates their future learning

(Bransford & Schwartz, 1999; Borko & Putnam, 1996). It has been put forth that it is

strategic to identify the relevant knowledge base teachers draw on and develop when

they learn to teach with technology (Drier, 2001; Dun, Feldman & Rearick, 2000;

Hughes, 2005; Margerum-Leys & Marx, 2002). Hughes (2005) brought up that teachers

who learn about technology from a content perspective may be more likely to use it to

support content learning, whereas teachers who learn it as a skill may have greater

difficulty in using it for teaching and learning.

Building on Shulman’s concept of Pedagogical Content Knowledge (PCK),

Mishra and Koehler (2005) introduced a framework on Technological Pedagogical

Content Knowledge (TPACK) for teachers. It was stressed that effective technology

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integration for teaching subject matter does not only require teachers’ knowledge of

content, technology and pedagogy, but also of their relationship to each other.

Role of professional development. There has been little clarity on how

teachers’ technological knowledge should be formed and how it should be represented

and measured. It is believed that professional development helps teachers to make

meaning of new constructs and experiences in a way that gets integrated with their

learning processes, access to content, and instructional methods. But it is widely

witnessed that the traditional methods of technology training for teachers are mainly

workshops that are ill-suited to produce the deep understanding in teachers to integrate

use of technology in classroom practices (Bakir, 2015; Gallant, 2000; Kay, 2006;

Koehler, Mishra & Yahya, 2007; Willis, Thompson & Sadera, 1999). There have been

doubts about the effectiveness of ICT teacher training in improving classroom practices.

In particular, research studies in the United Kingdom (Condie, Munro, Muir, & Collins,

2005; Harrison, Comber, Fisher, Haw, Lewin, Lunzer, McFarlane, Mavers, Scrimshaw,

Somekh, & Watling, 2002); Europe (Simpson & Payne, 2002) and the United States

(Cuban, 2005) have highlighted weak impact of ICT training initiatives on school

education. However, teacher training programs are constantly being challenged and

modified to prepare teachers who can efficiently and effectively integrate technology in

their teaching (Bakir, 2016). Ottenbreit-Leftwich et al. (2010) conducted a meta-analysis

of more than 100 teacher education programs and outlined a series of approaches to

integrate technology in teacher trainings in a way that helps teachers develop hands-on

technology skills and integrate technology in classroom content and pedagogical

practices.

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Teachers’ self-efficacy about ICT. Bandura (1997) defined self-efficacy as

“beliefs in one’s capabilities to organize and execute the courses of action required to

produce given attainments” (p.3). Teacher efficacy is said to be related to teacher

classroom behaviors. Teacher self-efficacy can be defined as a teachers’ judgement of

his or her capabilities to bring about desired outcomes of student engagement and

learning in classrooms (Sang, Valcke, Van Braak & Tondeur, 2009; Tschannen-Moran

& Woolfolk Hoy, 2001). There have been research studies which suggest that teachers

with strong self-efficacy are open to new ideas and willing to experiment with strategies

including improved teaching methods and instructional materials (e.g., Albion, 1996;

Allinder, 1994; Compeau, Higgins & Huff, 1999; Guskey, 1988; Hasan, 2003; Potosky,

2002). It has been stated that computer self-efficacy is positively correlated with

teachers’ willingness to participate in computer-related activities in classrooms and

these teachers have effective coping behaviors when faced with computer-related

anxiety (e.g., Compeau & Higgins, 1995; Ropp, 1999; Sang et al., 2009).

Surveys measuring teachers’ ICT knowledge. In recent times, there have

been teacher education research around technology use that showcase that when

teachers are provided with trainings that involve them in solving real educational

problems by technology then these programs help teachers to build a strong knowledge

base for use of technology in classrooms (Niess, 2011; Thompson & Mishra, 2007;

Wetzel, Foulger & Williams, 2008).

There are research studies conducted on measuring teachers’ knowledge and

skills toward ICT integration in classrooms. Schmidt, Baran, Thompson, Mishra, Koehler

and Shin (2009) developed the survey of pre-service teachers’ knowledge of teaching

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and technology instrument to measure pre-service teachers’ self-assessments of their

TPACK knowledge. The study established the need to go beyond the skills instruction

view offered by the traditional workshop approach. It has been argued that the

knowledge of technology needs to be imparted in the context that integrates the rich

connections between technology, the subject-matter and the means of teaching it.

Rastogi and Malhotra (2012) found a strong positive relationship between the

possession of ICT skills by teachers, their attitude toward ICT and actual

implementation of ICT in their classroom teaching in India. They measured teachers’

ICT skills and knowledge through teachers’ ability to use wide variety of technology-

related tools and their application in classroom teaching and learning. There were 10

technology teacher skill categories and these included rating scale on-- essential skills

for computer operation, setup maintenance and troubleshooting; Word processing skills;

spreadsheet and graphing skills; presentation skills; telecommunication skills; web

design skills; grade book skills; networking skills; teaching and learning environment

skills; and, social and ethical skills.

In another Indian study by Upreti and Surya (2011), most of the teachers were

found to have a moderate levels of computer competence. The dimensions of teachers’

ICT knowledge measured included basic computer operation skills; word processing;

preparing spreadsheets; basic programming skill; and, use of Internet.

Teachers’ Attitudes on Use of ICT

Components of attitudes. Zimbardo, Ebbesen & Maslach (1977) suggested

that attitudes are made up of three components: affect, cognitive and behavior. The

affective component brings forth an individual’s emotional response or liking to a person

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or object. The cognitive component consists of one’s factual knowledge about a person

or object. And, the behavioral component involves someone’s visible action toward a

person or object. It has been contended that people, generally, change their behavior, if

there is a change in their attitudes. Fishbein Ajzen’s (1975) theory of reasoned action

provides an intention model that can predict and explain attitudes of individuals. There

exist internal psychological variables like one’s beliefs, past experiences,

understanding, etc. through which numerous external variables influence on user

acceptance. Some of the external variables that impact an individuals’ attitude may

include variables such as system design characteristics, user characteristics, task

characteristics, nature of the development or the implementation process, political

influences, organizational structure, etc. Davis (1985) introduced Technology

Acceptance Model (TAM) as an adaptation of theory of reasoned action tailored for

modeling user acceptance of information systems. As per this model, attitude is jointly

determined by perceived usefulness and perceived ease of use (Davis, Bagozzi &

Warshaw, 1989). Everett Rogers (2003) defined attitude as individual’s beliefs and

persuasion that predisposes one’s actions.

Teacher attitudes and ICT integration. Many research studies have brought

up that teacher attitudes and beliefs about teaching and learning are critical factors in

how ICT is practiced in classrooms (e.g. Becker, 2001; Cox, Webb, Abbott, Blankely,

Beauchamp, & Rhodes 2004; Orlando, 2009; Prestridge, 2010; Wozney, Venkatesh, &

Abrami, 2006). Attitudes play a significant role in analyzing why teachers accept or

reject technology (Rogers, 2010). There have been models created to address the issue

of whether teachers’ knowledge/skills or attitudes is more important in achieving

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successful integration of ICT in classrooms and recent studies (e.g., Morales, 2006)

have reaffirmed that attitudes play a primary role (Christensen & Knezek, 2009).

Teacher attitudes have been identified as ‘second-order’ barrier to ICT

integration in teaching and learning and the ‘first-order’ barriers are extrinsic to the

teacher including factors like lack of resources, time, access and technical support

(Ertmer, 2005). The first-order barriers are being overcome with need realization and

resources allocation. Teachers are gaining access to ICT, technology trainings are

being imparted and open educational resources are being embedded in curriculums

(Prestridge, 2010). However, teachers’ behavior and beliefs to use these digital tools

have not necessarily increased with the increase in the presence of ICT in classrooms

(Lankshear & Bigum, 1998; Smeets, 2005; DEEWR, 2008). Rogers (2003) stated that

attitudes can either be favorable or unfavorable towards an innovation and when it

comes to technology integration in classrooms, it has been found that teachers with

positive attitudes integrate ICT much more than teachers with negative attitudes. While

developing a favorable or unfavorable attitude toward an innovation, an individual may

mentally apply the new idea to his or her present or anticipated future situation before

one decides whether or not to use the innovation. Covered under Rogers’ persuasion

stage, attitudes trial would involve a teacher to think hypothetically and counterfactually

and project into the future.

Surveys measuring teachers’ attitudes. Loyd and Gressard (1984) came up

with the Computer Attitude Scale (CAS) as a reliable instrument with subscales on

computer confidence, computer liking, computer anxiety and computer usefulness.

These scales have been widely used across the world but Garland and Noyes (2008)

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came out with a study on how relevant these CAS are in the present times and found

out that the traditional style of computer attitude scale is no longer as relevant as was

when developed. There are many well-validated Teachers’ Attitudes toward Computers

(TAC) scales. Christensen and Knezek (1996) originally created the TAC as a 10- part

composite instrument that included 284 items spanning 32 likert and semantic

differential subscales. There were at least 14 instruments which also measured

teachers’ attitudes and had acceptable measurement properties before the

development of TAC (e.g., (Woodrow, 1991; Chu & Spires, 1991; D’Souza, 1992;

Francis, 1993; Gardner, Discenza, & Dukes, 1993; Kay, 1993; Knezek & Miyashita,

1993; Pelgrum, Janssen, Reinen, & Plomp, 1993; Loyd & Gressard, 1984). Christensen

and Knezek (2000) came up with the 7-factor structure as the most parsimonious

foundation for further development of the TAC. TAC version 6 was created in 2001 as a

51-item instrument placed in the order of the 7-factor structure.

Teachers’ Attitudes towards Information Technology (TAT) was constructed to

measure items which were not addressed in TAC such as multimedia content,

electronic mail, and the World Wide Web (Knezek, Christensen & Rice, 1997). There

has been research measuring teacher attitudes toward instructional technology by

combining the TAC and TAT scales (e.g., Shattuck, Corbell, Osbourne, Knezek,

Christensen & Grable, 2011). A recent study by Zyad (2016) measured teachers’

attitudes toward integrating computers in Moroccan classrooms through subscales on

the affective, cognitive and behavioral components.

Sathiyaraj and Rajasekar (2013) studied anxiety towards the use of instructional

aids in teaching with 627 higher secondary school teachers in India and found that

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majority of teachers were processing low level of anxiety towards the use of

instructional aids in teaching and had favorable attitudes towards using new technology

in teaching. ‘Attitude towards using new technology scale (ATUNTS)’ was constructed

and standardized for the study. Upreti and Surya (2011) measured the dimensions of

usefulness, confidence, anxiety and aversion to study secondary school in-service

teachers’ attitudes towards computers and found out that teachers’ attitudes towards

computers were high. Another Indian study by Rastogi and Malhotra (2012) highlighted

that studying teachers’ attitudes is particularly important in developing countries like

India, where ICT is usually not a part of school culture. The study consisted of 68 items

on a five point Likert instrument to gather data on five factors namely,

enthusiasm/enjoyment, anxiety, avoidance, e-mail use for classroom learning and

productivity improvement. It was found that teachers’ attitude towards the use of

technology in the teaching-learning process was favorable. Recently, Mishra, Sharma,

Sharma, Singh and Thakur (2016) have developed a valid and reliable scale to measure

faculty attitude towards open educational resources under three main themes-

awareness, sharing of resources and adoption and use of OER. Victor and Swamy

(2011) developed an attitude scale to measure the computer application of secondary

school teachers in Bangalore, India. The scale was constructed by using five point

Likert’s method and the main factors selected for constructing the tool included

personal, affective, teaching - learning and usage confidence.

Teachers’ Decision and Use of ICT

Teacher effectiveness in use of ICT. There is a lack of research on ICT that is

being used in meaningful ways in teaching. Instead, schools and research have often

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looked at how much time students spend using technology and what technologies are

available as indicators of successful technology integration (Lei & Zhao, 2007). There is

no clear measurement of effective teaching and also, there is no agreed-upon definition

of effective teaching (Campbell, Kyriakides, Muijs, & Robinson, 2004). Cambell and

colleagues (2003) pointed out three problems associated with the concepts of teacher

effectiveness. First, the conceptualization of the concept is problematic. Second,

teacher effectiveness needs to be viewed simultaneously with the school effectiveness.

And, third, the effectiveness should not be limited to the cognitive aspects only, but

should include other aspects such as affective and moral values. It has been suggested

that research needs to measure effective use of innovation by teachers by considering

the context and the levels at which teachers are teaching (Lim, Zhao, Tondeur, Chai

and Tsai, 2013).

Johannessen (2009) noted that there is a need for carefully selecting the

indicators related to the use of technology which can reflect the integration of new

applications in classroom practices. It has been recommended that it is not sufficient for

schools to just provide ICT infrastructure but there is a strong need for schools and

teachers to develop knowledge base of evidence of the effective use of ICT which in

turn, can make a difference in analyzing how ICTs are being integrated in the systems

of teaching and learning. It has been found in research that teachers’ beliefs about the

nature of a given subject (content) and the associated pedagogical practices

(pedagogical knowledge) influence their use of ICT (e.g. Archambault & Crippen, 2009;

Pringle, Dawson, Ritzhaupt, 2015; Veen, 1993). There have been studies suggesting

effective relationship between constructivist approaches and the use of ICT in

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classrooms (Becker, 2000, Ertmer, Ottenbreit-Leftwich & York, 2007; Jonassen, 2006).

Prestridge (2010) noted that it is teachers’ beliefs and attitudes that play a crucial role in

making them use ICT as an integral part in facilitating creative-thinking and conducting

learner-centered activities. In ‘Technology Uses and Perceptions Survey’ conducted by

Dawson and Ritzhaupt (2015) both teacher and student use of technology was used to

measure the practice of ICT integration amongst the 1376 Florida teachers.

Surveys measuring use of ICT as innovative practice. Technology and

innovation can be interchanged with each other (Rogers, 2003). Schools have been

providing ICT infrastructure in name of innovative practices. But it’s important to keep in

mind that a school is complex organization and is not a homogeneous community

(Shields, 2000). Pearson and Naylor (2006) noted that the correspondence between

schools’ collective efforts at introducing innovative practices and their implementation at

classroom levels is not a straightforward relationship and there is a need for more work

to be done to understand the interface between the two. Anderson, Hansen, Johnson &

Klassen (1979) were few of the earliest investigators of computer uptake by teachers.

They designed the survey to assess technological and sociocultural factors influencing

computer use. The most highly significant predictors of computer use were found to be

resource availability, attitudes towards instructional computing, training, confidence, and

teaching experience. Sheingold, Kane & Endreweit (1983) in their large-scale

investigation of three US school districts came with one of the main findings that

teachers felt inadequately prepared to use computers in their classrooms. They found

that most of the teachers wanted time to use technology, to develop their expertise, and

to review software and plan for its use in the classrooms. Chandra (1986) considered

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teachers’ attitudes as most important in determining the use of computers in the short-

term. However, for the long-term integration of technology in classrooms, additional

positive forces, such as strong leadership were important determinants. Olson & Eaton

(1986) studied the cost-reward structure of teachers’ computer use and found that

teachers responds to innovation if it is directed at producing student learning (impacting

teachers’ instrumental behavior) or is directed at creating respect for the teacher and

the subject (impacting teachers’ expressive behavior). Pelgrum & Plomp (1991)

conducted a survey on computer use in 21 countries and teachers frequently quoted

lack of hardware, lack of software, problems with finding enough time to learn about

computers, and lack of time to prepare lessons using computers as common barriers to

use of innovative technologies. Tondeur, Valcke & Braak (2008) administered a survey

to examine teacher and school characteristics that were associated with different types

of computer use by primary school teachers in Belgium and demonstrated that a

multidimensional approach provided more insight into the characteristics affecting

computer use.

In the Indian context, Rastogi and Malhotra (2012) studied five developmental

stages for teachers to explore their process of ICT-pedagogy integration and these

stages were familiarity, foundation, fusion, transformation, and facilitation levels. The

study confirmed that teachers’ attitudes in willingness to embrace such technology and

their knowledge and skills were the main predictors of use of ICT in classrooms. Bhalla

(2013) examined computer use by school teachers in teaching and learning by

identifying computer-aided learning (CAL), computer-managed instruction (CMI) and

computer-assisted instruction (CAI) as applications of computers for instruction use.

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The survey was conducted with teachers of 20 government schools of New Delhi which

revealed that on an average, teachers used computers approximately once a month

and amongst the three categories of computer use, CAL was the most popular category

of computer use whereas CAI was the least popular amongst teachers.

Summary of the Literature Review

Some of the major trends and themes on ICT integration in Indian government

schools could be as follows:

1. Early and continued attention of Indian government towards ICT in school education.

2. India aspiring to become IT leader in world.

3. Computer education to build bridges between the diverse populations.

4. Shift from a focus on urban to semi-urban and rural schools.

5. Shift from a focus on higher education to K-12 education.

6. Relative balance of investment by government and corporate partners.

7. Parallel development of training para-teachers and expansion of exploratory ICT initiatives.

8. Thrust on development of local materials, methods and instructional media packages.

9. Increased attention on technology teacher training for ICT integration in classrooms.

10. Mobile learning to hold unusual potential for palpable impact towards ICT integration in both urban and rural schools in India.

11. Real challenges to ICT integration being discussed- infrastructure, lack of teachers, quality of education, quality of teachers, technology integration, Internet penetration.

12. Rapid increase in ICT in schools all across India. Both, the central and the state government along with private and non-profit educational organizations have been realizing the potential of educational technology.

The literature on the historical development of ICT in Indian schools and

teachers’ perspectives on ICT- their knowledge, attitude, decision and practice of ICT

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use from both, global and Indian aspects presented a comprehensive background. India

is witnessing presence of technological innovation in the space of education.

Government and state policies are directed toward ICT integration in schools. Public-

private partnerships are strengthening to provide ICT infrastructure as well as teacher

training towards the use of ICT. Efforts are also put toward creation of e-content for

Indian schools. Teachers are taking multidimensional roles and expectations are levied

upon them to integrate ICT in their classroom practices. Literature shows that research

have been started in the direction to examine teachers’ knowledge/skills,

attitudes/beliefs and use of ICT in schools in India. One of the research study (Bhalla,

2013) found that Indian teachers can be said to have gone through knowledge and

persuasion stages of Rogers’ IDP model and are probably proceeding to the decision

phase to integrate ICT in teaching and the expectation is that teachers will use

computers in education once they have more access to computers. Based on the

literature, this study on teachers’ perspectives toward ICT integration in classrooms in

India used relevant information from related studies.

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CHAPTER 3 METHODOLOGY

This research utilized survey methodology to explore the state of teachers’

perspectives toward ICT integration in those Delhi government schools where

technology was being integrated in classroom teaching and learning. There were 72

Delhi government schools which were associated with AIF’s DE program in the

academic year 2016-2017. AIF referred to these schools as DE schools. The teachers

of these DE schools who were selected by their Principal to be the part of the DE

program for the academic year 2016-2017 participated in this study. The objective of

this survey research was to make descriptive assertions about how teachers in these

schools perceived of and used ICT in their teaching. A systematic approach was

adopted to create the survey questionnaire which was based on the theoretical

framework of Roger’s Innovation-Decision Process model. The survey was designed to

address the research questions of this study which incorporated items in the five

categories, namely, knowledge, attitude, decision, implementation, and confirmation

regarding the use of ICT by teachers. Two additional categories in the survey design

were ICT availability and teacher background information which were added to provide

a picture about the population under study. The survey was constructed with an aim to

explore where the teachers perceive themselves on the spectrum of ICT integration-

i.e., what do teachers think of their ICT knowledge/skills; do they feel favorable or

unfavorable toward ICT integration; do they adopt or reject ICT integration; if they adopt,

how do they use ICT; and, do they integrate ICT in student use. There were AIF

appointed and trained field coordinators who visited the DE schools weekly with an aim

of working with the teachers to assist them in integration of technology in their

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classroom teaching. These field coordinators got the survey questionnaire filled out by

the teachers.

There were four stages in the development and finalization of the survey

instrument. Once the instrument was finalized, copies of it were printed and distributed

to AIF’s field coordinators who took the survey to all of the DE schools in Delhi. Three

weeks’ time was allotted to collect the completed survey from the teachers. Reminders

were given to achieve high response rate from the survey participants (Dillman, Smyth

& Christian, 2009). Data analysis was done henceforth and results and

recommendations were listed. This chapter presents the development of the survey

instrument, including the stages of preparing a survey draft from validated and reliable

scales; conducting expert reviews and cognitive interviews; and, finalization of the

survey items. Data collection procedures and a description of data analysis methods are

also presented in the sections below.

The research questions for the study were:

RQ1. What are the knowledge, attitudes, decisions and practice of teachers toward ICT

integration in the Indian classroom?

1. How do teachers perceive their own knowledge of ICT use in classrooms? (Research variable: knowledge - stage 1 of IDP (Knowledge))

2. What are teachers’ attitudes about the ICT available in their school? (Research variable: attitudes - stage 2 of IDP (Persuasion))

3. What decisions do teachers make regarding using ICT available in their school? (Research variable: decisions – stage 3 of IDP (Decision))

4. How are teachers practicing integration of ICT in classrooms? (Research variable: practice – stage 4 and 5 of IDP (Implementation and Confirmation))

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Instrument Development

A survey design through a field study was conducted with a purpose of making

descriptive assertions about ICT using teachers of Delhi government schools in order to

discover the distribution of their traits of integrating ICT in teaching (Babbie, 1990). In

order to craft a survey questionnaire, a systematic procedure was followed. Figure 3-1

shows the steps followed in the survey design process.

Figure 3-1. Survey design steps

Draft 1: Initial Survey Items

The initial survey items were composed of well-validated portions of several

knowledge, attitudes, decisions and practice/use surveys that have been used in the

past (e.g. Sclater, Sicoly, Abrami, & Wade, 2006; Ashrafzadeh & Sayadian, 2015;

Bhalla, 2013; Dawson & Ritzhaupt, 2015; George, Hall & Stiegelbauer, 2006; Martinez,

2012; Padmavathi, 2015; Schmidt, 1991; Corbell, Osbourne, Knezek & Christensen,

Grable, 2011; Surendra, 2001). There were survey questionnaires which covered one or

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more aspects of the five stages of the IDP model in the context of teacher integration of

ICT for teaching. Though, no survey was found in research that addressed all the five

stages in totality. This research survey brought forth all the five stages on which the

teachers could report their levels and perspectives of ICT integration in classrooms. The

instrument items aligned to the stages of the IDP model included the following sections:

Section 1: Information about computer-related technologies available for teacher use

Section 2: Teachers’ knowledge/skills toward use of computer-related technologies

(Knowledge: Stage 1 of IDP)

Section 3: Teachers’ attitudes about available computer-related technologies

(Persuasion: Stage 2 of IDP using Rogers Innovation Attributes)

Section 4: Teacher self-reports of technology adoption/rejection (Decision: Stage 3 of

IDP)

Section 5: Teacher self-reports on their technology use (Implementation: Stage 4 of

IDP)

Section 6: Teacher self-reports on confirmation of use of computer-related technologies

(Confirmation: Stage 5 of IDP)

Section 7: Teacher background information

Table 3-1 presents the different categories of the survey draft which were

coinciding with the five stages in the IDP and also presents survey subscales and items

which had been adapted from relevant sources.

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Table 3-1. Aligning Survey Categories with IDP stages and subscales adapted from existing surveys

Section Categories Stages in the Innovation-Decision Process

Survey subscales from existing sources

Adapted from sources

Sec 1

Information

about computer-related technologies available for teacher use

▪Accessibility of

computer-related technologies

Schmidt, 1991

Sec 2

Teachers’

knowledge/skills toward use of computer-related technologies

Knowledge stage

1. Recall of information 2.Comprehension of messages 3. Knowledge or skill for effective adoption of innovation

▪Computer In-service Education and Staff Development

▪ Level of adoption of web-technology-based educational systems

▪Teachers’ readiness to use technological tools

▪ Levels of competency toward computers among teachers

Schmidt, 1991 Surendra, 2001 Schmidt, Baran,

Thompson, Mishra, Koehler, Shin, 2011(TPACK)

Padmavathi, 2015

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Table 3-1 Continued.

Section Categories Stages in the Innovation-Decision Process

Survey subscales from existing sources

Adapted from sources

Sec 3 Teachers’ attitudes about available computer-related technologies

Persuasion stage 4. Liking the innovation 5. Discussion of the new behavior with others 6. Acceptance of the message about the innovation 7. Formation of a positive image of the message and the innovation 8. Support for the innovative behavior from the system

▪Teacher attitudes toward computers and computer-related technologies

▪ TAC subscales (interest, comfort, concern, utility, perception, absorption)

Schmidt, 1991 Shattuck,

Corbell, Osbourne, Knezek & Christensen, Grable, 2011 (TAC and TAT)

Sec 4

Teacher self-

reports of technology adoption/rejection

Decision stage

9. Intention to seek additional information about the innovation 10. Intention to try the innovation

▪ Intention to use

ICT ▪ Intention to try

the innovation based on the stages of concern

Ashrafzadeh &

Sayadian, 2015

George, Hall & Stiegelbauer, 2006 (SoCQ)

Sec 5

Teacher self-

reports on their technology use

Implementation

stage 11. Acquisition of additional information about the innovation 12. Use of the innovation on a regular basis 13. Continued use of the innovation

▪ Ways of

computer use ▪Frequency of

ICT usage

Bhalla, 2013 Abrami, Sclater

& Wade, 2006 (TIQ: Version 2)

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Table 3-1 Continued.

Section Categories Stages in the Innovation-Decision Process

Survey subscales from existing sources

Adapted from sources

Sec 6 Teacher self-reports on confirmation of use of computer-related technologies

Confirmation stage 14. Recognition of the benefits of using the innovation 15. Integration of the innovation into one's ongoing routine 16. Promotion of the innovation to others

▪Student use of technology

▪ Adoption and integration of technology

Dawson & Ritzhaupt, 2015 (TUPS)

Ashrafzadeh & Sayadian, 2015

Sec 7

Teacher

background information

▪Teacher

background information

▪ Survey questionnaire

Schmidt, 1991 Martinez, 2012

Draft 2: The Expert Review

The first draft of the survey had 40 items under the seven sections. The five IDP

sections in the survey draft had items placed under the sixteen sub-categories of the

IDP stages (see Appendix A). These items were adapted from existing surveys

mentioned above. A revised questionnaire was drafted on the basis of the expert

review feedback and comments. Four experts reviewed the draft survey items-- two of

them were Professors of Educational Technology, one was a Professor of Educational

Research and another was a Professor of Educational Technology who had also

worked in the Indian educational context. All four experts shared their comments,

feedbacks and edits via email. Revisions were incorporated as each expert review was

received. The first expert reviewer provided feedback on how to make the items more

user-friendly. The previous draft had different sections and sub-sections titles based on

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the IDP model. The expert suggestion was incorporated to remove the sub titles and

information in the survey which might confuse the respondents. All extraneous details

were suggested to be removed. The consistency of the term ‘ICT’ was stressed

throughout the survey as many items which were adapted from the existing surveys

used the terms ‘computers’ and ‘computer-related technologies’. The suggestion was

made to cut down items by merging the questions which seemed connected or

repetitive. Revision was made and the cleaned up survey draft was shared with the

second expert reviewer. She also used the comment feature of the Word document to

share her inputs. Feedback was provided to align the survey items in a way that the

questionnaire looked crisp and focused. Two open-ended questions on teachers’ barrier

and motivating factors to use ICT were suggested to be incorporated in the survey.

Changes were made, and the survey draft was shared with the third expert reviewer

who was not an educational technologist but had agreed to help review the survey

regarding the flow of the content, formatting and alignment. The reviewer provided

inputs on the flow of the questionnaire and suggested to check if ‘in-service training’

was commonly understood by the Indian teachers. The fourth expert reviewer had

experience of working in the Indian education sector. She pointed out several minute

details in terms of the names of ICT tools listed in the survey (e.g. ‘desktop’ would be

more comprehensible by Indian teachers when listed as ‘desktop computer’), terms

used like ‘in-service training’ which might not be common for Indian teachers, and, gave

insight on the kinds of examples which needed to be listed for the Indian respondents

(see Appendix B).

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Table 3-2 highlights the items which were deleted and added in the survey draft

depending on the expert review feedbacks and comments received.

Table 3-2. Changes in the survey instrument made after the expert review round

Items deleted Items added Inputs

Expert Reviewer 1:

Subtitles relating to Rogers' stages of IDP model were removed.

The participants might get confused by extra information.

Questions which did not make explicit connection with the response items were removed. An example was that there was a question about school focus but all the response items were about what teachers feel they were expected to do.

A direct relation between the question and response lists was suggested.

The word 'computers' was being equated with 'ICT’. It was replaced everywhere.

The term 'ICT' was added in places where 'computers' were mentioned.

With this, the focus stays on ICT.

Similar items under different sub-categories were merged or removed for avoiding repetition. For example, ‘How would you rate your acceptance of ICT practices in your school?’ preceded a similar question which stated, ‘How would you rate your image of ICT practices in your school?’ and it was removed.

It was suggested that one could group similar items together even if they were from different parts of IDP. The idea was to make the survey as user-friendly as possible. One could always change how items appear in terms of order during the data analysis.

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Table 3-2 Continued.

Items deleted Items added Inputs

Expert Reviewer 2: More ICT tools options

were added in the 1st section which was on availability of ICT tools in home and school. For e.g., printer, VCD/DVD/, TV, Internet were added to the list.

More choices would broaden the scope for answering for the survey respondents.

Layout for questions seeking response on ICT tools available at home and school were suggested to be the same.

The questions in section 1 on usage of ICT in school were deleted.

There were similar questions under ‘teacher self-reports on their technology use’ in section 5 of the survey draft.

Question no. 7 and 8 were merged into one question asking about teachers’ in-service training received.

Avoid repetition in any item.

ICT adoption/rejection question stated, ‘How would you rate your intention to try ICT?’

This was modified to ‘intention to increase the use of ICT’.

As this survey would be filled by those teachers who had already been using ICT, the question and its following response items needed to be appropriately changed.

The question stem on 'how you have been able to use ICT in teaching in your current position' was changed.

The question was changed to whether there are barriers to using technology on a regular basis.

This change would leave scope for a more focused response. An open-ended item was added to this question.

A question on motivating factors toward using technology was added.

This was added as another open-ended question to seek respondents’ elaborate and specific response.

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Table 3-2 Continued.

Items deleted Items added Inputs

Expert Reviewer 3:

Items including 'in-service instruction' was highlighted.

It was recommended to check if 'in-service' was a commonly used educational term by Indian teachers.

Expert Reviewer 4:

Name of ICT tools mentioned in question 1 and 2 were highlighted to be modified as per the Indian context. For e.g., desktop was changed to desktop computer.

It was suggested that many Indian teachers would not be familiar with technical IT names and terms. Those names should be added which teachers would know in their day-to-day teaching language.

‘In-service instruction’ was highlighted to be checked if is relevant in Indian context or not.

In-service and pre-service have been usually very American terms. Suggestion was made to check if Indian teachers understood the term clearly.

The term 'technology plan' was modified.

Instead, ‘Technology policy’ was used.

It was seen as more of an American term.

Examples of OER given were: YouTube and Google. They were deleted.

For the OER examples, wikis and eBooks were added to the list.

OER was being considered an appropriate query for teacher use. Though, it was suggested to look into the examples of the OER.

Words 'LAN' and 'Broadband' were replaced.

‘Internet’ was used instead.

It was suggested that most of the technical terms were understood by the IT staff in schools. For teachers, simple direct words would elicit correct response.

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Draft 3: Teacher Review

Dillman et al. suggested that conducting cognitive interviews of the survey

questionnaire help in identifying wording, question order, visual design and navigation

problems. Potential survey respondents are asked individually to respond to the

questionnaire in the presence of the interviewer. As a general rule, the number of

interviews conducted as part of cognitive interviews is usually less than twenty. For the

purpose of this research, after the expert review round, six teachers from the Delhi

Government schools took the cognitive interview on the draft survey during my visit to

Delhi in the months of October and November, 2016. As permissions needed to be

obtained to visit government schools, I took permissions from the New Delhi Municipal

Corporation (NDMC) office and AIF to visit their schools. A letter was issued by NDMC

office to visit two of their model technology schools and regarding the AIF-DE schools,

the organization assigned the dates on which I could accompany their field coordinators

to visit some of the DE schools. Video recording in the schools was not permitted until

and unless the government itself had issued a letter of support in this regard. In the

short span of time, I could not seek permission for video recording the cognitive

interviews. Instead, I followed the traditional format of extensive note-taking (see

Appendix C- H).

The six teachers who participated in the cognitive interviews were from the

different Delhi government schools. The first three teachers interviewed were teachers

from the NDMC schools where technology had been placed and was in the process of

being integrated. All these three teachers had conducted their classes using digital

content and short videos. The other three teachers were from the DE schools. I had

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accompanied the DE field coordinators to the schools where DE program was running

and conducted cognitive interviews with some of the teachers after their classes. The

three NDMC schools’ teachers were senior secondary section teachers and the three

DE schools’ teachers were middle and secondary sections teachers. I explained the

process of cognitive interview to all of them and noted their comments, feedbacks and

suggestions related to the draft survey items. I’ve named the teachers as teacher A to

teacher F in the chronological order of our meeting. Teacher A was a Computer

teacher, teacher B was an English teacher, teacher C was a Social Science teacher,

teacher D was a Science teacher, teacher E was a Math teacher, and teacher F was a

Social Science teacher. Out of the six teachers, the first five teachers were female and

the last one was a male teacher. The first three teachers were assigned by the Principal

of the schools and the last three teachers were interviewed after observing their DE

classes. All these teachers had been teaching in the Delhi government schools from the

start of their teaching careers and had over ten years of teaching experience. All the

teachers shared that most of the classes taken in the government schools were held in

Hindi language. During the cognitive interview with teacher A, she mentioned that four

out of the five sections in each class were taken in Hindi medium and only one class

had English medium of instruction. Teacher D mentioned that she had to learn the Hindi

terminologies of Science subject in order to teach in the Delhi government schools. The

survey given to them to read aloud during the cognitive interviews was in English

language. Five of the six teachers mentioned that it would be easier for the teachers to

fill the survey if it was also in Hindi language. The process of the cognitive interview was

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highly beneficial as it provided the facts and suggestions on the survey draft coming

from the teachers who represented the mass of respondents who took this survey.

Revisions were made in the second survey draft after the cognitive interviews

round with the teachers. The notes of the cognitive interviews with the six teachers

were laid out (see Appendix C-H). It was found out that the term ‘ICT’ was not common

amongst government school teachers in India. They suggested using terms like

‘computer’ and ‘computer-related technologies’. The terms like ‘troubleshooting’, ‘e-

learning’, and ‘programming’ were taken as very technical terms by the teachers.

Suggestions have been made to use simpler terms. As pointed in the expert review, it

was checked during the cognitive interview whether teachers were aware of the term

‘in-service training’ or not. In all the six interviews, teachers mentioned that they were

aware of in-service and pre-service training (Delhi government has been conducting

extensive in-service training for teachers to improve the overall quality of education).

Teachers pointed out that terms which were not common in the Indian context should

be removed. For example, one teacher said that a portable cart was still not used in

India to hold ICT tools whereas another teacher pointed to replace the term

‘instructional’ to ‘educational’ in the survey. On the frequency of use of different kinds of

technologies, all the teachers mentioned that in India, teachers were still not using

emails in government schools. Though, almost all the teachers used WhatsApp groups

to communicate. All the teachers had inputs to share on what response items could be

added to the list of academic and professional qualification of teachers. For e.g. B.Ed,

M.Ed, NET, CTET, TET were added to the professional qualification list. Teachers said

that filling out a physical copy of the survey would be much better for teachers than

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asking them to do a web survey. Teacher E clearly stated that most of the teachers

hesitated using technology and still have a clear preference for paper work. Five out of

six teachers suggested that the survey be both in English and Hindi Language.

Suggestions came to prepare two separate surveys—one in English and one in Hindi

and let the teachers have the choice to pick up whichever survey language they wanted

to fill in.

Table 3-3 highlights the changes made in the survey based on the cognitive

interviews of teachers.

Table 3-3. Changes made in the survey draft after the cognitive interviews with teachers

Items deleted Items added Inputs

Teacher A:

A response item on location of computers in school included ‘computer/ICT lab’. It was modified to ‘IT/ICT lab’.

It was suggested that computer rooms were commonly referred as IT labs in government schools.

The term ‘ICT’ in the survey was replaced.

It was modified with ‘computer-related technologies’.

The teacher suggested that ICT term may not click with all the teachers. She suggested that computer-technology or computer-related technologies might be better understood.

‘Competency’ word replaced.

‘Skill’ was added instead. Suggestion was made to use simpler words which could be comprehended by non-English teachers too.

The word ‘black board’ from one of the response item was replaced.

Instead of black board, ‘traditional chalk and board’ was mentioned.

This provided more clarity to the response item.

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Table 3-3 Continued.

Items deleted Items added Inputs

Teacher B: “ICT’ term was replaced. Instead, ‘computer

technology’ was suggested to be added.

Same as teacher A, teacher B also reiterated that ICT was not commonly known to government school teachers.

TV was added to the list of technologies in school.

The teacher shared with the researcher that lots of government schools have been provided with TV so that students can hear the weekly Modi speech (the Prime Minister’s address to youth screened on TV).

‘Portable cart’ removed from the response item.

It was still not used in India.

Teacher C:

One of the response item included ‘computers as instructional aid’. It was modified.

Instead of ‘instructional’ aid, ‘computers as educational aid’ was added.

It was mentioned that ‘educational’ was used more than the tern ‘instructional’ in the Indian context.

A question on use of WhatsApp was added. It was ‘on average, how often do you use WhatsApp to communicate with teachers?’

Almost all the government school teachers had smart phone and were using WhatsApp. It was suggested that a question on use of WhatsApp should be included in the survey.

M.Phil. and NET were added as response items to educational qualification of teachers.

There should be advanced skills options available in the list of response items.

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Table 3-3 Continued.

Items deleted Items added Inputs

Teacher D:

The word ‘classrooms’ have been replaced in questions which were on use of technologies in classrooms.

Instead, ‘teaching’ was used in its place. Hence the questions were as use of technologies in teaching.

The teacher said that in government schools, usually, students are taken to a lab for technology class. It was still not a part of classroom activity.

A question on ‘teaching qualification’ which is different from teacher’s educational qualification was added.

For example, B.Ed. could be added under the teaching qualification.

Teacher E: The term ‘ICT’ to be

replaced. It was not a known term.

Question number 16 was removed from the survey which had 3 sub-questions: ‘I know how my teaching role has changed when I am using computer-related technologies’; ‘I know that using computer-related technologies require extra time commitments’; ‘I have come to know what other teachers are doing in this area’.

The teacher mentioned that this section could be removed. Firstly, to measure ‘how’ role has changed is difficult for any teacher. Secondly, it was obvious that technology would require extra time. And, thirdly, teachers don’t observe other teachers and hardly get time to discuss about the benefits of technology.

More options added to the teaching qualification response items. 2 items were added- 1) Diploma in Education and 2) Additional (specify).

It was suggested to leave a blank space so that teachers may fill out a qualification which she/he might have and not be present in the options listed.

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Table 3-3 Continued.

Items deleted Items added Inputs

Teacher F:

Pen drive was added to

the list of technology tools available in school.

Many teachers have been using pen drive with minimum instruction.

The term ‘moderate’ in skills level was replaced.

Instead, the word ‘medium’ was used.

The idea was to simplify the English terms used.

CTET (Central Teacher Eligibility Test), TET (Teacher Eligibility Test at State level), and, computer education were added to the teaching qualification.

These were the qualifications which some teachers hold in the context of Indian school teaching.

Discussion with AIF Director

I visited a couple of government schools during my trip to Delhi in 2016. I

explored three specific programs taking place in Delhi government schools. They were

NDMC schools’ technology integration plan, DE program in government schools, and,

Delhi mentor teacher training program where teachers were being trained on innovative

practices in teaching and learning. All the three programs were strong witness toward

the efforts to integrate technology in teaching in Delhi government schools. But NDMC

schools had just launched their technology integration program and mentor teachers

were not necessarily only engaging in technology integration as innovative practices.

AIF’s DE program was a direct fit to be studied for my research. Hence, an agreement

was formed where AIF agreed to assist me in data collection on technology integration

by the teachers of DE schools. I met with the Director of Digital Equalizer, AIF, Mr. J.

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Sundarakrishnan, in their New Delhi office after the cognitive interviews round with

teachers to share the feedback received on the survey. ‘Pretesting’ traditionally has

been referred to asking individuals with special knowledge of the topic or member of the

survey population to complete the questionnaire and report problems experienced

(Presser, Couper, Lessler, Martin, Martin, Rothgeb, & Singer 2004) I requested Mr.

Sundarakrishnan to review the survey and share his views on the survey items. As the

participants of the survey were to be the teachers of DE schools, he reviewed the

survey draft with the notion that the items of the survey be relevant to the teacher

participants. He suggested to include items to seek teachers’ response to specific DE

initiative. For example, in the second section of the draft survey which was to elicit

teachers’ knowledge about the innovation (DE’s techno-pedagogy program in this

study), items on the subject teachers with whom DE program works and the classes in

which DE program runs were added. Designing DE Way of Teaching (DEWoT) and

flipped classrooms have been a part of teacher training in all the DE schools. These

were added as response options in the survey draft item on teacher training received.

Ground level challenges and problems were discussed. Regarding the item detailing the

skills level of teachers on different computer-related technologies, response options i.e.,

downloading from the Internet, uploading to the Internet, adding examples of Logo and

Scratch to the programming option were suggested to be added. In the sixth section of

the draft which aimed at detailing the confirmation of the use of computer-related

technologies by students, a suggestion was made to add an item on equity. Mr.

Sundarakrishnan said, ‘The survey can let us know if boys and girls are using

technology in an equal manner. It would be relevant to see whether teachers see any

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connect between girls/boys and technology’. These suggestions were incorporated in

the survey.

Table 3-4 presents the feedback recommended by the AIF Director. Changes

made to the content of the survey have been highlighted in the table but does not

include the suggestions which were on the technical or grammatical issues.

Table 3-4. AIF Director’s feedback on the survey instrument

Items deleted

Items added

Inputs

An item was added in the

knowledge section which stated – ‘DE program is working with selected teachers of my school.’

As the survey would be

circulated to DE teachers, it was recommended to seek their recall of information on the program.

Another item was added in the knowledge section which was- ‘DE program is working with specific classes of my school.’

These items would assist in knowing about teachers’ knowledge about the DE program.

On the item related to areas in which teachers have received technology training, 3 response items were added to the existing list i.e., 1) to conduct the Digital Equalizer Way of Teaching (DEWoT), 2) to conduct a flipped classroom, and 3) to use educational software (e.g., English Helper, MacMillan)

These were part of DE program and teachers were expected to be trained in these areas. The survey could bring out teachers’ awareness about the trainings which they would have received.

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Table 3-4 Continued.

Items deleted

Items added

Inputs

On school focus toward use of technology by teachers, suggestion was made to break the response items these: 1) provision of professional development of teachers, 2) maintenance of technology software and hardware, and, 3) incentives provided to teachers for using technology in teaching.

It was suggested that these response items would seek teachers’ responses which could be relevant for analysis.

On school expectation toward the use of technology, an addition was made i.e., ‘my school has no expectation.’

This would widen the scope of choices for the respondents.

A question was added to the survey - ‘do you see any difference between girls vs. boys in using computer-related technologies in your class?’

This would be an equity question which could help in knowing whether teachers see any connect between girls/boys and technology.

‘Motivating’ factors to use of technology in teaching was replaced.

Instead of ‘motivating’, ‘inspiring’ was suggested to be used.

‘Motivating’ would be action.

An item was added- ‘How many years have you been teaching with computers-related technologies?’

This would be a specific item on experience using technology.

Another item was added under the demographic information and it was- ‘In which year did you

One would know for how long the respondent has been engaged with technology training.

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receive your first training on teaching with computers?’

Final Survey

The final survey had a total of 34 items spread out in A to G sections (see

Appendix I for English and Appendix J for Hindi). As it came out in the cognitive

interview, both English and Hindi version of the survey questionnaire were finalized and

printed. Google translator was used as the first step to translate the English survey into

Hindi. I simplified the translation to make it easier for the participants to read and

understand the questions. Back translation procedures were used to ensure accuracy of

the survey items. A team of field coordinators at AIF Delhi office who were proficient in

Hindi cross-checked and validated the translation of the survey. The focus was on

accurately translating concepts across the two different languages (Dillman et al, 2009).

Table 3-5 shows the organization of the final survey.

Table 3-5. Organization of the final survey questionnaire: Sections, stages in the IDP and the corresponding items

Section of the survey Stages in the Innovation-Decision Process Items in the survey

A. Information about computer-related technologies available for teacher use

A1. Technology at home A2. Technology at school A3. Location of technology at school A4. Number of computers in school

B. Teachers’ knowledge/skills toward use of computer-related technologies

Knowledge stage 1. Recall of information 2.Comprehension of messages 3. Knowledge or skill for effective adoption of innovation

B1. Information on other teachers integrating technology in teaching B2. Subject teachers with whom DE program works B3. Classes in which DE program runs B4. Awareness about school support B5. Computer-related technologies' trainings received B6. Your skill level

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Table 3-5 Continued.

Section of the survey Stages in the Innovation-Decision Process Items in the survey

C. Teachers’ attitudes about available computer-related technologies

Persuasion stage 4. Liking the innovation 5. Discussion of the new behavior with others 6. Acceptance of the message about the innovation 7. Formation of a positive image of the message and the innovation 8. Support for the innovative behavior from the system

C1. Rate your attitudes toward

computers and computer-related technologies

D. Teacher self-reports of technology adoption/rejection

Decision stage 9. Intention to seek additional information about the innovation 10. Intention to try the innovation

D1. Rate your decision to use computers-related technologies

E. Teacher self-reports on their technology use

Implementation stage 11. Acquisition of additional information about the innovation 12. Use of the innovation on a regular basis 13. Continued use of the innovation

E1. Rate your use of computers-related technologies E2. Frequency of use E3. Use of computers on continuous basis E4. Barriers to use E5. Inspiration to use

F. Teacher self-reports on confirmation of use of computer-related technologies

Confirmation stage 14. Recognition of the benefits of using the innovation 15. Integration of the innovation into one's ongoing routine 16. Promotion of the innovation to others

F1. Benefits for students F2. Integration of computers in teaching routine F3. Promotion of benefits of computers-related technologies

F4. Difference in girls and boys in computer use

F5.School’s technology provisions F6. School’s expectations toward your use of technology

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Table 3-5 Continued.

Section of the survey Stages in the Innovation-Decision Process

Items in the survey

G. Teacher background information

G1. Level of education G2. Teaching qualification G3. Gender G4. Age

G5.Number of teaching years G6. Number of teaching years with technology G7. 1st computers training G8. Primary teaching language G9. Teaching subject G10. School zone G11. Class size

Participants

There were a total of 288 teachers from 72 government schools in Delhi who had

participated in the AIF-DE program during the 2016-2017 academic year. These

teachers were nominated by the Principals of their schools. Each participating school

had selected at least 4 teachers for the DE program who taught Math, Science, Social

Science (SST) and English in the middle section (comprising 6th, 7th and 8th

standards). AIF’s field coordinators conducted weekly visits to these schools and

ensured that these teachers took their classes by integrating the techno-pedagogy

program into classroom practices. The field coordinators hand-delivered the survey

questionnaire to 271 DE teachers.

The participants were described using the teacher background information

elicited from the survey response. Their education, teaching qualification, gender, age,

teaching experiences, technology training, teaching language, subject, school zone,

and, class size were studied. Additional information about the participants and their use

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of computer-related technology were also analyzed from the survey section. Teachers’

responses on their knowledge, attitude, decision and implementation of technology in

teaching were studied in order to answer the four research questions. The participants

filled out the paper survey where three answer options were provided- encircle the right

answer, circle all that apply or fill in the blank.

Data Collection

A cross-sectional survey was conducted with an aim to collect data at one point

in time from the participants. The survey was distributed personally by the AIF field

coordinators to all the DE teachers in the first week of April, 2017. It is said that the

presence of a person to deliver the questionnaire, pick it up, or both, seems to produce

a higher completion rate than other means like mail surveys (Babbie, 1990). The survey

questionnaires were printed in a booklet form and had an introductory letter stating the

purpose of participation in the study (see Appendix I). There were 15 field coordinators

who participated in the survey distribution, each having 5 schools in a zone. They were

guided by an instruction sheet on how to get the surveys filled (See Appendix K). Each

coordinator was given the responsibility of collecting the filled surveys back within a

span of 3 weeks’ time.

Teachers were given the option to choose between the English (see Appendix I)

or the Hindi (see Appendix J) version of the questionnaire. The English survey was

translated into the Hindi version so that those teachers who were more comfortable in

Hindi could fill out their responses better in the Hindi survey. The first level translation

was done by the researcher and the final version was prepared by the AIF field

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coordinators who were proficient in creating Hindi documents. Surveys were collected

back by the field coordinators in the last week of April, 2017.

In order to increase the response rate from the participants, efforts were put to

reduce the total survey error including errors of coverage, sampling, nonresponse, and

measurement (Dillman et al, 2009). Coverage error occurs if the choice of survey mode

may not provide adequate coverage of the population. In this study, it was kept in mind

that most of the government school teachers did not use email and hence a web survey

could not be the source of the survey instrument. Paper survey was administered to

ensure the coverage of the population under study. Coverage error is also possible if

the list from which the sample is drawn does not include everyone in the population. For

this study, all the teachers involved in the AIF-DE program for the academic year 2016-

2017 from all of the 72 schools were approached to answer the survey. Sampling error

is said to result from surveying only some rather than all the members of the population

under consideration for the study and it exists as part of all the sample surveys. A total

population sampling was done in this survey where all the DE teachers for the academic

year 2016-17 were selected to participate. This was administered to address the

sampling error in this survey. Dillman et al. defined nonresponse error as not getting a

response from everyone who received the survey request. Thus, in order to reduce the

nonresponse error, the field coordinators were asked to provide teachers enough time

to complete the survey. Though, it was out of control to ensure that the participating

teachers filled each and every survey question. Measurement error occurs when a

respondent’s response is incomplete, inaccurate or imprecise. This happens more if

respondents misinterpret the meaning of the questions in self-administered surveys. To

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avoid these errors, cognitive interviews were held with a sample of the respondents who

suggested the required changes in the survey in order to lessen any scope of

misinterpretation in the survey. But the fact remains that despite the efforts taken to

increase the response rate in the survey, the actual participants’ response could not be

controlled as it was a voluntary participation and teachers could leave any

question/section if they didn’t feel like answering.

Data Analysis

A coding scheme was created on the survey items (see Appendix L). Alpha-

numerical codes were entered into a survey codebook which was referred for coding of

participant’s responses (see Appendix M). The code of each sub-item was entered on

the first row of an excel spreadsheet and the responses of all the participants were

entered manually. The items with missing response from the participants were marked

NR for no response.

The data analysis included four areas of interpretation. First, the internal

consistency reliability was addressed by calculating Cronbach’s Alpha for the relevant

items under the five sections aligned to the stages of IDP model. Second, the

background information about the participants of the study was presented through the

descriptive statistics on the first and the last sections of the survey. Third, each of the

four research questions was addressed through descriptive analysis. Data were

analyzed though measures of central tendency i.e., mean and median along with

dispersion i.e., range and variance. Themes about inspiration and barriers for teachers

to use technology were analyzed based on the participants’ responses on the two open-

ended survey items as part of answering the last research question (teachers’ use of

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technologies in teaching). Fourth and the last part of the data analysis were cross-

tabulations and correlations in order to understand the relationship between teachers’

knowledge, attitude and decision with their use of technologies respectively.

The participants in this study were described according to their background

information and the way they had access to computer-related technologies for their use.

The format of these survey items was either choose the right answer or fill in the blank.

Each research question was addressed as below:

RQ1- Knowledge- An analysis was conducted on the ‘knowledge’ research variable in the questionnaire on the items related to teachers’ training and skills on computer-related technologies (survey item B6).

A section of the survey (B6) enumerated technological skills. Teachers’ skills on

computer-related technologies were analyzed based on their responses in this section.

The questions were formulated to address how teachers' perceived their own

knowledge of ICT skills. There were 13 sub-items under the section, each further

divided for analysis. Sub-items a to d factored operational skills; sub-items e to g for

editing skills; and, sub-items h to m to analyze their online skills. The rating scale for

these sub-items was nil (1), low (2), medium (3), high (4), and expert (5). The average

levels in the different areas were reported in the results below. Table 3-6 illustrates the

different technical skills sub-items under the three broad categories.

Table 3-6. Technological skills

Skills Survey sub-items

Operational Skills

a) Basic computer operation skill (e.g., opening pages,

using pen drive)

b) Microsoft Word

c) Microsoft Excel

d) Microsoft Power Point

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Table 3-6 Continued.

Skills Survey sub-items

Editing Skills e) Video Editing Tool

f) Picture Editing Tool

g) Audio Editing Tool

Online Skills h) Browsing the Internet

i) Downloading from Internet

j) Uploading to Internet

k) Use of Educational Blogs/Websites

l) Use of Open Educational Resources (e.g. YouTube,

Google)

m) Basic programming skills (e.g. Logo, Scratch)

RQ2 - Attitudes- An analysis was conducted on the ‘attitudes’ research variable in the questionnaire on the items related to teachers’ attitudes about technology practices (survey item C1).

There was a section (C1) in the survey which focused on collecting information

based on teachers’ interpretation of their attitudes about computer-related technologies.

There were 10 sub-items in the section which could be categorized into two -

experiential view and conceptual view of teachers. The experiential view sub-items

(items a, b, d, j) drew information on teachers’ opinion on ICT based on their teaching

experiences. The conceptual view sub-items (items c, e, f, g, h, i) focused on eliciting

information on the thoughts and beliefs of teachers’ about the concept of computer-

related technologies in teaching. The rating scale for these items included strongly

disagree (1), disagree (2), neutral (3), agree (4) and strongly agree (5). The average

levels in the different areas were reported in the results below. Table 3-7 demarcates

the survey questions under the two categories to analyze teachers’ attitude toward

technology integration.

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Table 3-7. Teachers’ attitude through their experiential and conceptual views

Experiential view Conceptual view

a) Working with computers make me

feel tense and uncomfortable

c) Computer-related technologies are an

important part of the future for improving the quality of education

b) I think computer-related technologies make my professional work more difficult

e) WhatsApp groups amongst teachers

are useful resources d) I have colleagues who have positive

experience in teaching with computer-related technologies

f) Computer-related technologies are

necessary tools in both educational and work settings

j) My school supports and encourages

me to integrate technology in my teaching

g) Computers can be useful educational

aids in almost all subject areas

h) There are more disadvantages than advantages in teaching with technology in my situation

i) Teaching with the help of traditional

chalk and board method is the only way to teach effectively

RQ3 - Decisions- An analysis was conducted on the ‘decisions’ research variable in the questionnaire on the items related to teachers’ decision to use computers for teaching purposes (survey item D1).

A section (D1) of the survey investigated on how teachers rated their decision to

use computers for teaching purposes. There were five sub-items which focused on

bringing out teachers’ decision on whether they had decided to use, or increase, or not

use technology in their teaching. The rating scale for these items were strongly disagree

(1), disagree (2), neutral (3), Agree (4), and strongly agree (5). Table 3-8 lists out the

five areas for interpretation.

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Table 3-8. Decision to use computer-based technologies

Decision to use computer-based technologies

Items

Tried to determine usefulness

of ICT

Plan to continue to use ICT in

my teaching

Interested in increasing my use of

ICT in teaching

Used ICT then

decided to stop

it

Never considered integration

of ICT in my teaching

RQ4 - Practices- An analysis was conducted on the ‘practices’ (implementation + confirmation) research variables in the questionnaire on items related to teachers’ use of computer-related technologies and their schools’ expectation toward their use of computers in teaching (survey items E2 and F6).

There was a section (E2) in the survey which was designed to draw information

about teachers’ use of computer-related technologies in their teaching. There were

eleven sub-items and the rating scale was never (1), once in six months (2), monthly

(3), weekly (4), and daily (5). The average levels in the different areas were reported in

the results below. Table 3-9 lists out the items to analyze teachers’ use of computer-

based technologies.

Table 3-9. Teachers’ use of computer-based technologies

List of Use items

Items:

Use computer

for job

Use technologies at home for schoolwork

Use WhatsApp to communicate with teachers

Use email to communicate

with colleagues

Print teaching materials

Use computers

for teaching

Use presentation programs in

class

Use video projector in

class

Ask students to consult

Internet for class

Use Internet to prepare your class

Use Web 2.0

tools

A section (F6) of the survey was based on schools’ expectation toward teachers’

use of computers in teaching. It was significant to analyze how schools confirmed to the

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use of technology by the teachers. There were four items under this section and the

rating scale was strongly disagree (1) to strongly agree (5). Table 3-10 lists out the

items on which analysis was done.

Table 3-10. Items to determine confirmation of use of technology

School's expectation toward teachers' use of technology

Items

School expects

teachers to have technical

skills

School expects to teach

combining course content,

technologies and teaching approaches

School has no expectation to use computers

in teaching

Schools expects continuation of use of

technology even without support from DE field coordinators

Cross-tabulations were also tallied to investigate if there was a relationship

between teachers’ knowledge, attitude and decision with their actual use of computer-

related technologies. There were several sub-items under each category which were

averaged to create aggregate values for all the participants under each of the sub-

items. The averaged value of teachers’ knowledge, attitude and decision items were

cross -tabulated over the averaged value of the use of computer-related technologies.

This analysis provided a deeper outlook on teachers’ practice of computers in teaching

and learning.

Lastly, correlation analysis was conducted amongst the same research variables

on which cross -tabulations were computed. Spearman’s rho rank correlation coefficient

was used. It is a non-parametric measure of correlation applied when both variables are

ordinal level. It ranges from -1.0 to +1.0. A negative sign indicates that when the values

for one variable increase, the values for the other variable decrease whereas the

positive sign signals that as value of one variable increases, the value of the other

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variable increases as well (Hahs-Vaughn & Lomax, 2013). This was done to examine if

the ranked pairs were correlated and to what extent.

Validity and Reliability

The survey questionnaire was drafted based on the existing literature and scales,

and was adapted to fit culturally in the Indian context. The survey had the face validity

as the items placed under each category could be associated with the concept being

discussed. Edward Carmines and Richard Zeller (1979) discussed about criterion-

related validity, content validity, and construct validity. Criterion-related validity, also

called predictive validity is strengthened in this study as the criteria on which the

variables were created were based on a robust theoretical framework. To increase the

validity and efficacy of the survey instrument, expert reviews and cognitive interviews

were conducted. First, expert reviews were conducted on the draft survey by involving

educational technologists and other experts in the field of education. Then, cognitive

interviews of the Delhi government school teachers and discussion with the AIF Director

validated the understanding about the clarity, content, grammar, sentence formation,

etc. of items in the survey draft. Finally, all the revisions were incorporated to make the

final version of the survey to ensure that all the desired changes in the instrument had

been incorporated before taking it to the participants. The content validity and construct

validity were also strengthened by the cross-validation of the questionnaire by experts

and teachers in the field (Miller, 1983; Oppenheim, 1966).

The internal consistency reliability was calculated with the Cronbach’s Alpha

which tested that removing any item would not contribute to or detract from the high

level of item consistency. There were random missing data in surveys which indicated

that there were many teachers who filled out the survey but did not fill out a few

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responses in between the different sections of the survey. Dismissing the whole survey

as incomplete or not to be considered for analysis would have dropped out several

other relevant information which the participants had shared in the survey. In order to

solve the problem of missing values, Expectation-Maximization (EM) algorithm on SPSS

software was run on the dataset. This technique replaced missing value by predictive

value. Firstly, Missing Completely at Random (MCAR) test was run on the whole

dataset. It tested the null hypothesis which claimed that the data were missing in a

random fashion. The result of the test proved that the data were randomly missing as

the null hypothesis could not be rejected and no statistically significant difference was

calculated at Sig. = 1.000 value (See Appendix N). Thus, the randomly placed missing

values were replaced by the predictive value and the whole dataset on which

descriptive statistics were run was considered to be a total of 191 filled surveys by the

participants of this study.

The internal consistency reliability addressed by calculating Cronbach’s alpha

was also calculated for the relevant items in the survey under the five sections aligned

to the stages of IDP model. Inter-item correlation matrix was run on individual sections

along with finding the correlation amongst all the five sections of the survey (see

Appendix N). Reliability has been described as the calculation of the ability of an

instrument to measure consistently (Tavakol & Dennick, 2011). The evaluation of the

reliability of this survey measured the consistency of this measurement instrument. This

survey measured the different domains of IDP model which brought forward the

perspectives of teachers towards ICT integration. But as all the items in the survey

measured the same construct, measurement of the inter-relatedness of the items within

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the survey was significant. In order for each and every section of the survey to be

reliable for measurements of the results, Cronbach’s Alpha was run which is expressed

as a number between 0 and 1. For the purpose of this study, the sections on knowledge

(survey item B6 (13 sub- items)), attitude (survey item C1 (10 sub-items)), decision

(survey item D1 (5 sub-items)), and, practice (survey items E2 and F6 (14 sub-items))

were measured for internal consistency reliability. The internal consistency of these

sections was tested in both the scenarios for comparative purposes- first, in the dataset

with random missing values and second, with the dataset with no missing values. The

knowledge items generated α = .941in the original dataset and α = .939 in the second

dataset; attitude items generated α = .826 in the first and .818 in the second; decision

items generated α = .735 in the first and .727 in the second; and practice items

generated α = .830 in the first and .838 in the second. When all these sections were

combined to measure the consistency of the instrument, it generated α = .932 in the

original dataset and .923 in the dataset with no missing values. In both the cases, the

survey instrument can be said to have high internal consistency as all the items

individually and collectively generated alpha value above .70 which is considered as

highly reliable.

Limitations and Delimitations

There are some limitations to this study and choices have been made to set the

boundaries for this research. I had to travel internationally to the site of research. I

could visit the field site (Delhi, India) only for a period of two months due to my

commitments back in the US. During my visit, I observed AIF’s DE program in the Delhi

government schools and conducted cognitive interviews with teachers to formulate an

authentic and robust survey. It was recommended by the teachers and the AIF staff that

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in order to get maximum survey response, it should be a paper survey filled out by the

teacher participants despite the fact that those teachers who would be filling out the

survey would be the ones who had been using technology in their teaching. I could have

little control over the web surveys but I had to be dependent on AIF’s field coordinators

when paper surveys had to be distributed and collected back from the teachers. But it

was not difficult to coordinate as I had already met with the field coordinators at AIF’s

office during my field visit. I had discussed with the coordinators about this study and

they were aware of their responsibilities in collecting the filled surveys from their

teachers. The coordinators could collect back 70% (191 out of 271) survey responses

from the teachers participating in the DE program. But nothing more than these could

be expected in any other mode of data collection as these coordinators were in the best

position to convince teachers to take out a few minutes to fill this survey as they had

been in touch with these teachers supporting their digitally assisted classes.

Rogers (1995) had mentioned that the average time to study the adoption of

innovation would be almost a decade after the initial inception of an innovation

(Surendra, 2001). But in the case of this study, the DE program had been running only

for the last two years in the selected government schools. The length of the diffusion

process had been less as per the desired timeframe. However, it would be a great

source of information for a comparative study which could be done with the same

population of participants a few years later.

It was a self-administered survey to be filled out by the teachers. There are some

inherent limitations to this process like it would be the participant’s interpretation of the

questions which might not be the same as the researcher’s. In order to decrease any

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confusion of understanding of the language or the structure of the survey items, I

conducted cognitive interviews with a few teachers from the sample population on the

survey items.

Another limitation of the study was that not much could have been done to

control the missing data from the filled surveys. The participants’ responses were

voluntary and one could have skipped any question which one didn’t want to answer.

But due to some random missing data in the survey, it didn’t make sense to dismiss the

whole survey as incomplete as many other relevant information would have been lost

that way. Missing Completely at Random (MCAR) test was run on the whole dataset

which was proven statistically significant and all the surveys collected could be utilized

for data analysis.

Also, only the DE program teachers of the schools were involved in this study.

Not all the teachers in the schools were part of this research. The perspectives of the

participating teachers would definitely be more positive towards integrating technology

in teaching as they had already been doing this. If all the teachers in the schools would

have been selected for this study then the result would have been different. But there

was already a large group of around 300 teachers in these government schools who

were part of the DE program and to study their perspective gave significant results of

how do those teachers who use technology perceived of this process. However, the

selection criteria for the teachers by the Principals of each of the DE schools was

unknown in the study.

Ethical considerations are an important part of any research. Having lived

experiences of the Indian education system, I had to ensure that my personal biases did

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not find a place in the analysis and investigation of the research. For the same, I

consulted subject matter experts for cross-consultations on instruments and analysis.

This research seeks to elicit a comprehensive response from teachers, but the

generalization of this study can be challenged for analysis of the belief and perception

of teachers all across the Indian states. Still, the survey instrument which is created as

part of this study could be applied for analysis of teachers’ technology perception across

the country and beyond.

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CHAPTER 4 RESULTS

This chapter is comprised of three sections. The participants are described first.

The availability of technology with teachers and their background information are

presented through charts and graphs. Second, the four research questions are studied.

The average level of teachers and their percentages in each category that define the

knowledge, attitude, decision and practice level of computer-related technologies in

teaching are examined. Besides, themes about inspiration and barriers for teachers to

use computer-related technologies are also analyzed in order to deepen understanding

about teachers’ practice of technology. Lastly, series of cross-tabulations and

correlations are computed to identify inter-relationship between teachers’ knowledge,

attitude and decision towards their technological application in classrooms.

The teachers from the Delhi government schools who participated in the AIF’s -

DE program during the academic year 2016-2017 filled out the survey which was

digitally encoded, studied and interpreted for this research. The AIF’s field coordinators

distributed the assessment sheets to 271 teachers and received back 191 (70%)

surveys comprising 126 English and 65 Hindi filled out surveys. As the first step for

systematic evaluation, all the paper forms were given a unique identification number

(Leahy, 2004) on the front page e.g., 001 through 191. The survey contained items,

sub-items, and multiple choice answer categories that were entered through Excel

columns. When all entries were digitally entered, the SPSS.24 statistical package was

utilized to answer different sections of this research (Nie, Bent & Hull, 1970). All the

analysis have been conducted at N = 191 teachers.

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A. Participants

This section presents the description of the participants in two areas - their

background information; and the details about computer-related technologies

available for their use. Below is the description.

Teacher Background Information

This area pertains to the teacher’s background information included in their

teaching qualification, gender, age, teaching experience, technology training, primary

teaching language, subject taught and class size.

Teaching Qualification

Most of the participants had B.Ed degree (85.5%) or higher degrees (M.Ed- 12%

and M.Phil- 3.7%), and 11.5% of the teachers had a diploma in education. The Central

Teacher Eligibility Test (CTET) is for Central government teaching jobs while the

Teacher Eligibility Test (TET) is for State-run government schools as teaching

qualification requirements for Class 1 to Class 8. About 39% of teachers had taken

these qualifying tests (36% took CTET, and 3% did TET). Only 9 out of 191 teachers

had some kind of computer certification. There were about 5% of teachers who had

taken National Eligibility Test (NET) which is a qualifying requirement for college and

university teaching. Figure 4-1 reports the teaching qualifications of the participants of

this study.

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Figure 4-1. Teaching qualification

Gender and Age

Seventy-four percent of teachers who filled out the survey were female and 26%

were male. Figure 4-2 charts it out.

Figure 4-2. Gender Figure 4-3. Age

Around 40% of the participants belonged to the age bracket of 31– 40 years old,

and 25% in 20-30 years old and 41-50 years old bracket respectively. This suggested

that teachers who were selected to integrate technology in teaching at their respective

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schools were in the varied age ranging from 20s to 50s. Figure 4-3 shows the

percentage of teachers in different age group.

Teaching Experience, Teaching with Technology, and 1st Technology Training

Majority of the teachers had long years of teaching experience in the Delhi

government schools. Twenty-six percent of these teachers had been working for 16-20

years, 23% worked for 21-25 years, and 21% worked for 11-15 years. Moreover, 5% of

them were more than 30 years in service, while 2% worked in less than five years.

Figure 4-4 charts out the percentage of teachers having a different range of years of

teaching experience.

Figure 4-4. Teaching experience

The emergence of teaching with technology mostly occurred in 2015-2017,

wherein 80 out of 191 teachers started using ICT in teaching three years back, while 63

of them began implementing the application in 2016. Given this, very few of the

participants stated that they had been using technology since 10-15 years ago. The

year 2000 was the earliest season to introduce technology still many teachers were not

trained for the integration. In fact, many of them reported that they just finished their

training between the years 2015-2016. Figure 4-5 shows the number of teachers

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corresponding to the number of years of teaching with technology. Figure 4-6 shows the

number of teachers receiving technology training over the last couple of years.

Figure 4-5. Number of years of teaching with technology

Figure 4-6. Year of receiving 1st time technology training

Language and Subject

Little over half of the teachers surveyed (54.5%) reported teaching in Hindi

language whereas 30.4% of them stated to teach in English language. Around 15% of

them mentioned teaching in both Hindi and English language. Figure 4-7 is a pie chart

that shows the percentage of teachers teaching in Hindi, English and both.

Figure 4-7. Primary teaching language

Thirty-five percent of the participants were using technology in teaching

mathematics, 26% for science and 20% for social science. English teachers comprising

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13% of the participants also used computer software to enhance student’s reading skills

effectively. A small percentage of 6% used technology in teaching ‘other’ subjects in

which the participants mentioned Hindi and History. Figure 4-8 shows the percentage of

teachers teaching different subjects.

Figure 4-8. Primary subject

Class Size

Thirty-one percent of the classes had around 40-50 students, 27% had 30-40

students, and 25% had 50-60 students. Sixteen percent of teachers reported being

teaching in classrooms with more than 60 students. This result is put in a graph in figure

4-9 showing the percentage of schools having varied range of the class size.

Figure 4-9. Class size

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Computer-Related Technologies Available for Teacher Use

The information about computer-related technologies available for teacher use

included the description of technology available at home and school; location of

computer-related technologies in school; and, number of computers available for

teaching in school.

Technology at Home

The majority of the teachers were found to possess smartphone devices (76.4%).

More than half (59.8%) of the participants had Internet access at home and almost half

of them had desktop (45.5%) and laptop (44.7%). Access to other computer-related

technologies i.e., pen drive, printer, tablet and VCD/DVD were seen to be sprucely

available. Only 4 out of 191 teachers mentioned that they did not have access to any

kind of ICT tool at home. Figure 4-10 shows the percentage of teachers possessing

different kinds of technology at home.

Figure 4-10. Technology at home

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Technology at School

The majority of schools were reported to have desktop (76.8%) and projector

(79.9%). Internet was said to be available in 73 out of 191 schools (38%). Almost 42%

of teachers had access to printer and 30% of them to computer software in school.

Some government schools were also reported to have TV/VCD (14%), laptop (13.3%)

and interactive whiteboard (11%). Tablet (1.9%) had rarely found an entry in the

government schools of Delhi. Figure 4-11 shows the percentage of teachers possessing

different kinds of technology at school.

Figure 4-11. Technology at school

Location of Technology in School

The result showed that numerous schools had computer-related technologies in

their IT/ICT lab (74.6%) and CAL lab (61.1%). Some schools (12.4%) also had

computers in their library. There were also teachers (7.3%) who mentioned AIF lab as

the location of technologies in their schools. Figure 4-12 graphs the various location of

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technology at schools.

Figure 4-12. Location of technology at school

Number of Computers in School

Almost half of the participants (49.2%) stated having 5 to 10 computers in school.

Thirty percent had better accessibility with 10 to 20 computers in their school. Five

percent of the total participants shared that they had more than 20 computers. Eight

teachers mentioned having only 1 computer in the school. Figure 4-13 shows this

statistics.

Figure 4-13. Number of computers in school

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Summary of the Participants

Teachers’ background and their access to technology provided a context to

analyze the research questions in the following section. Teachers’ perception of

technologies in teaching was measured in terms of their knowledge, attitude, decision

and practice of computer-related technologies in the classroom. While analyzing

teachers’ ICT knowledge, one might keep in mind that most of the teachers under this

study had received their first technology training in the last three years and only a very

few teachers had any kind of computer certification with them. Though, most of the

participating teachers possessed proper teaching qualification (B.Ed.) and had been

teaching in schools for a long time. In this study, the majority of the teachers deciding

whether to use technologies in teaching or not were in the age range of 20 to 40 years

who, on an average, were teaching a class size of 40 - 50 students. Three-quarters of

the teachers who were analyzed for practicing technologies in teaching were female

teachers who were mostly teaching in Hindi language and taught subjects including

Math followed by science and social studies.

The availability of computer-related technologies with teachers at their home and

in school was also analyzed. Silver (1998) noted that if a school is not prepared as a

whole in terms of its curricula, teaching strategies and innovations in the allocation of

resources, then the teachers who supposedly are the ‘innovators’ are in an impossible

position as institutional norms support or constrain changes. The analysis of the

technological tools accessible, number of computers available and their school locations

was conducted. Majority of the teachers possessed smartphone (76.4%) with them.

This highlighted that mobile revolution was taking place in the country where

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smartphones were available at an affordable rate. It was also in time that in 2016, India

ranked second as the largest smartphone market worldwide, as even average level

individuals were using it (Joshi, 2017). About half of the teachers had desktop, laptop

and Internet at home. Majority of them had access to desktop and projectors while

Internet had started being available at schools. About 50% who had participated in this

study could access 5 to 10 computers in the IT/ICT lab and/or the CAL lab at their

respective schools. The study of teachers’ background and their accessibility to

technologies provided a bigger backdrop picture behind their analysis of perception

towards ICT studied in the next section.

B. Answering Research Questions

Four research questions were prepared to understand the perspectives of

teachers toward ICT integration in Indian classrooms. The following questions were:

RQ1. What are the knowledge, attitudes, decisions and practice of teachers toward ICT

integration in the Indian classroom?

1. How do teachers perceive their own knowledge of ICT use in classrooms? (Research variable: knowledge - stage 1 of IDP (Knowledge))

2. What are teachers’ attitudes about the ICT available in their school? (Research variable: attitudes - stage 2 of IDP (Persuasion))

3. What decisions do teachers make regarding using ICT available in their school? (Research variable: decisions – stage 3 of IDP (Decision))

4. How are teachers practicing integration of ICT in classrooms? (Research variable: practice – stage 4 and 5 of IDP (Implementation and Confirmation))

Teachers’ knowledge, attitude, decision and practice toward ICT integration were

studied. Each of these four categories addressed the four research questions stated

above. Below is the description of each of these questions.

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RQ1 -Teachers’ Skills and Knowledge on Computer-Related Technologies

The results of the ICT operational skills of teachers suggested that 54% of them

noted to have medium skill level in basic computer operations, i.e., opening pages, and

using pen drive. Forty-three percent had medium skill level in Microsoft Word, and 41%

and 42% were reported medium skill level in Microsoft Excel and PowerPoint

respectively. The average level of teachers in ICT operational skills was found to be at a

medium level. Table 4-1 shows the average (mean) rating of the teachers in the

different categories of operational skills out of a scale of 1 to 5.

Table 4-1. Average operational skills

Operational Skills

Mean Std. Deviation Basics 3.31 0.940 Word 2.90 0.993

Excel 2.67 1.0121

PPT 2.73 1.090

Table 4-2 shows the percentage of teachers in each skill category ranging from

nil to expert.

Table 4-2. Percentage of teachers in the different operational skills categories

Level Nil Low Medium High Expert

Basics 2.10% 11.50% 53.90% 17.20% 15.20% Word 7.90% 25.10% 43.40% 16.70% 6.80% Excel 13.60% 27.70% 41.40% 12.00% 5.20% PPT 14.60% 22.90% 42.30% 14.60% 5.20%

Looking at the results of teachers’ self-perception toward their technological

editing skills, it was found that over 75% of them believed they were in low/nil level of

editing skills (See table 4.4). Out of the three categories of the editing skills, teachers

responded to be most comfortable with picture editing followed by video and then audio.

Table 4-3 shows the average (mean) rating of the teachers in different categories of

editing skills ranging from 1 to 5.

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Table 4-3. Average editing skills

Editing Skills

Mean Std. Deviation

Video 1.96 1.017

Picture 2.07 1.145

Audio 1.84 0.917

Table 4-4 shows the percentage of teachers in each skills category scaling from

nil to expert.

Table 4-4. Percentage of teachers in the different editing skills categories

Nil Low Medium High Expert

Video 37.70% 38.10% 17.20% 3.10% 3.60%

Picture 38.10% 35% 14.60% 4.70% 6.30%

Audio 41.80% 41.30% 11.50% 2.60% 2.60%

The last set of sub-items under teachers’ skills and knowledge included their

online skills under different aspects like browsing, downloading, uploading, use of

educational blogs/websites, the use of Open Educational Resources (OERs) and basic

programming skills. Majority of the participants’ browsing skills were at medium (29%) to

high (27%) levels and around 25% of them had low and below levels. The graph for

downloading skills remained similar to their browsing skill. In their uploading skills,

almost 40% of teachers admitted to having low/nil level; 30% were at medium level;

20% had high skills; and 10% were experts. Forty-one percent had medium level skill in

the use of educational blogs/websites, 22% had low level, and 18% had high skill rating.

Only 18% had low level, and 4% had nil skill level in the use of OERs i.e., using

YouTube, Google, etc. whereas 78% of them had medium and higher level. In the last

sub-item, around half of the participants reported to have nil level of skill in basic

programming, i.e., Logo, Scratch, etc., and 35% had low skill. Table 4-5 shows the

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average (mean) rating of the teachers in the different categories of online skills scaling

from 1 to 5.

Table 4-5. Average online skills

Online Skills

Mean Std. Deviation Browse 3.32 1.162 Download 3.33 1.162 Upload 2.91 1.288 Use of websites 2.92 1.075 Use of OERs 3.33 1.074 Basic Programming 1.75 0.917

Table 4-6 shows the percentage of teachers in each skills category on the

scaling from nil to expert.

Table 4-6. Percentage of teachers in the different online skills category

Nil Low Medium High Expert

Browse 5.8% 20.4% 28.8% 26.7% 18.3%

Download 7.9% 15.2% 30.9% 28.7% 17.3%

Upload 17.3% 20.9% 27.7% 21.4% 12.5%

Use of websites 10.4% 22.0% 40.7% 17.8% 8.9%

Use of OERs 3.7% 17.8% 36.1% 25.6% 16.7%

Basic Programming 47.5% 34.5% 11.0% 6.8% 0.0%

Summary of RQ1

In order to answer the first part of the research question, ‘How do teachers

perceive their own knowledge of ICT use in classrooms?’ there were items in the survey

which were sub-divided as operational skills, editing skills and online skills, each having

sub-categories for analysis.

In general, teachers reported to be having a medium level of computer operation

skills, low level of editing skills and medium level of online skills. Most of the participants

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had a nil level in their basic programming skill. It suggested that teachers were not

trained or exposed to programming for classroom teaching.

RQ2 - Teachers’ Attitudes about Computer-Related Practices

Teachers’ attitudes toward technology were measured according to their

experiential and conceptual views. Starting with the analysis of teachers’ experiential

views, about 75% of teachers disagreed (41%) and strongly disagreed (33%) that the

technological advancements made them feel tense and uncomfortable whereas 20%

reported to be holding a neutral opinion and only 6% agreed. Similarly, three - quarters

of the teachers surveyed reported to disagree (44%) and strongly disagree (30%) that

computer-related technologies made their work more difficult whereas 17% held a

neutral opinion and 9% of them agreed to it. The next sub-item enquired about teachers’

views on their colleagues having a positive experience in teaching with technologies.

Again, around 75% of teachers agreed (66%) and strongly agreed (14%) whereas 16%

of them held a neutral opinion and 4% disagreed. The pattern was similar in the last

sub-item as well. Seventy-two percent of them agreed and strongly agreed that their

schools supported and encouraged them to integrate technology in teaching whereas

23% remained neutral, and 5% disagreed. Table 4-7 shows the average (mean) rating

in the different categories based on the experiential view of teachers scaling from 1 to 5.

Table 4-7. Average experiential view

Mean Std. Dev

Feeling tense and uncomfortable 2.01 0.891

Making professional work more difficult 2.05 0.925

Colleagues having positive experience 3.905 0.6855

School supporting and encouraging 3.8 0.757

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Table 4-8 shows the percentage of teachers in each of the experiential view

category scaling from strongly disagree to strongly agree.

Table 4-8. Percentage of teachers in the different experiential view categories Strongly

disagree Disagree Neutral Agree Strongly

agree

Feeling tense and uncomfortable

32.5% 40.8% 20.9% 5.2% 0.5%

Making professional work more difficult

30.3% 43.9% 16.8% 8.4% 0.5%

Colleagues having positive experience

1.0% 2.6% 16.2% 66.4% 13.6%

School supporting and encouraging

1.6% 2.6% 23.0% 59.6% 13.1%

The second category of sub-items was to analyze teachers’ attitude about

computer-based technologies slotted under their conceptual view. The results had

higher percentage of positive response compared to the ones derived from the

experiential view of teachers. About 94% believed that computer-related technologies

played a very important role in improving the quality of education (61% agreed and 33%

strongly agreed) and 4% of them remained neutral and 2% disagreed. When asked if

WhatsApp groups were useful resources, 88% of them answered positively (63%

agreed and 26% strongly agreed) and 7% held a neutral view whereas 5% of them

disagreed. Ninety percent expressed a positive opinion while answering the survey

which indicated that the teachers felt that computer-related technologies were

necessary tools in both educational and work settings while 7% were neutral and 3%

disagreed with it. The next sub-item to analyze teachers’ attitude asked if computers

can be useful educational aids in almost all subject areas. Eighty-six percent of the

participants responded positively to it (61% agreed, and 25% strongly agreed), 10%

remained neutral, and 4% disagreed. Another sub-item enquired if there were more

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disadvantages than advantages in teaching with technology and 66% disagreed (41%

disagreed and 25% strongly disagreed) to it, and 20% of them remained neutral, while

14% agreed (13% agreed, and 1% strongly agreed). The last sub-item under the

attitude section of the survey sought to find out if teaching with the help of traditional

chalk and board method was the only way to teach effectively. Sixty-six percent again

disagreed (46% disagreed, and 20% strongly disagreed), 17% remained neutral, and

18% agreed (15% agreed, and 3% strongly agreed). Table 4-9 shows the average

(mean) rating of teachers in different categories under the conceptual views scaling

from 1 to 5.

Table 4-9. Average conceptual view Mean Std.

Dev

Technology as important part of future of education 4.24 0.689

WhatsApp groups as useful resources 4.08 0.783

Technology as necessary tools in both education and work settings

4.09 0.693

Computer as useful educational aids in all subjects 4.06 0.759

More disadvantages than advantages in teaching with technology

2.24 1

Traditional chalk and board as the only way to teach effectively

2.34 1.043

Table 4-10 shows the percentage of teachers in each of the conceptual view

category scaling from strongly disagree to strongly agree.

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Table 4-10. Percentage of teachers in the different conceptual view categories Strongly

disagree Disagree Neutral Agree

Strongly agree

Technology as important part of future of education

1.6% 0.5% 3.7% 61.2% 32.9%

WhatsApp groups as useful resources

2.1% 2.6% 6.8% 62.8% 25.6%

Technology as necessary tools in both education and work settings

1.6% 1.0% 7.3% 67.5% 22.5%

Computer as useful educational aids in all subjects

1.6% 2.1% 9.9% 61.2% 25.1%

More disadvantages than advantages in teaching with technology

24.6% 40.8% 20.9% 12.5% 1.0%

Traditional chalk and board as the only way to teach effectively

20.4% 45.5% 16.7% 14.7% 2.6%

Summary of RQ2

The second research question to be answered was, ‘What are teachers’ attitudes

about the ICT available in their school?’ The analysis was conducted based on the

experiential and the conceptual views of teachers.

Overall, teachers held a positive opinion in both their experiential and conceptual

views. Though, higher percentage of teachers remained neutral in responding to the

experiential view items than the ones in the conceptual view items. A high percentage of

teachers chose to remain neutral when asked if their school supported them in

integrating technology in teaching. Many also remained neutral when asked whether

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there were more disadvantages than advantages in teaching with technology. These

suggested that teachers mostly held positive attitude toward ICT but many chose to

remain neutral when had to answer against the school authority or had to outweigh

technological advantages in front of its barriers. The pattern which emerged about

teachers’ attitudes toward technology suggested that about three-quarters of teachers

who participated in technology integration program at their school held positive opinion

and belief toward it.

RQ3 - Teachers’ Decision to Use Computers for Teaching

The first sub-item to determine teachers’ decision in computer usage for teaching

enquired if the participants had tried to determine the usefulness of computers in their

teaching career. There was no teacher who disagreed with it. Seventeen percent of

teachers remained neutral and 83% shared positive opinion (74% agreed and 8%

strongly agreed). The next item was to determine if the teacher planned to continue

teaching with computer-related technologies. No teacher strongly disagreed and only 3

disagreed whereas 18.3% of teachers remained neutral and 80% gave a positive

response to it (67.02% agreed and 13.15% strongly agreed). The third decision-based

sub-item was whether the teacher was interested in increasing one’s use of computer-

related technologies in one’s teaching activity. Again, to this, only 1 teacher disagreed

and 21% remained neutral whereas 78% gave a positive response (64% of teachers

agreed and 14% of them strongly agreed). The next sub-item had a negative tone as it

stated that a teacher used technology in teaching for some time but then decided to

stop using it anymore. Forty-six percent of teachers disagreed and 13% strongly

disagreed to it. Twenty-six percent remained neutral whereas 13% agreed and 2% of

teachers strongly agreed. The last sub-item was again in a negative tone and enquired

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if the teacher had never considered the integration of computers technology in one’s

teaching. To this, 22% teachers strongly disagreed and 48% disagreed. Fourteen

percent of teachers remained neutral to this question whereas 15% of them agreed to it

and 2% strongly agreed. Table 4-11 shows the average (mean) rating of the teachers in

the different categories to determine teachers’ decision to use computer-based

technologies scaling from 1 to 5.

Table 4-11. Average decision to use computer-based technologies Mean Std. Dev.

Tried to determine usefulness of ICT 3.91 0.5

Plan to continue to use ICT in my teaching 3.91 0.611

Interested in increasing my use of ICT in teaching 3.92 0.607

Used ICT then decided to stop it 2.46 0.933

Never considered integration of ICT in my teaching 2.27 1.024

Table 4-12 shows the percentage of teachers in each category on the scale from

strongly disagree to strongly agree.

Table 4-12. Percentage of teachers in the different decision categories Strongly

disagree Disagree Neutral Agree

Strongly agree

Tried to determine usefulness of ICT

0.0% 0.0% 17.3% 74.3% 8.4%

Plan to continue to use ICT in my teaching

0.0% 1.6% 18.3% 67.0% 13.1%

Interested in increasing my use of ICT in teaching

0.0% 0.5% 20.9% 64.3% 14.1%

Used ICT then decided to stop it

12.6% 46.0% 26.1% 13.6% 1.6%

Never considered integration of ICT in my teaching

22.0% 47.6% 13.6% 15.2% 1.6%

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Summary of RQ3

The third research question was ‘What decisions do teachers make regarding

using ICT available in their school?’ There were five sub-items in the survey to analyze

teachers’ decision toward the use of computers in teaching.

The results suggested that about 80% of teachers surveyed found usefulness of

ICT; planned to continue using ICT in their teaching; and, showed readiness to increase

its use as well. It was about 15% of the teachers who used ICT and then stopped using

it; and had never considered integration of ICT in their teaching.

RQ4 - Teachers’ Use of Computer-Related Technologies and their Schools’ Expectation toward their Use of Computers in Teaching (Practice- Implementation and Confirmation)

A weekly usage of computers was reported by sixty-three percent of teachers for

their work and 67% of them for using computers for teaching purposes. Thirty-eight

percent teachers said to have weekly usage of technologies at home for schoolwork

whereas 30% said to have used it daily and 28% said monthly. The only usage of

technology by teachers which received daily usage response was the use of WhatsApp

to communicate with other teachers. When asked about the usage of email to

communicate with colleagues, there was a mixed response by the teachers as 32% of

teachers said to be using email monthly, 26% said to never have used email, 21% said

to have used it once in six months and 15% said to have used it daily. On how often did

teachers print teaching material, 40% said monthly, 26% said weekly, 19% said once in

six months and 11% said never. More than half of the teachers said to have used

presentation programs weekly e.g. PowerPoint and video projectors in classes (59%

and 60% of teachers respectively). There were three sub-items based on web usage.

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Majority of the teachers responded that on a weekly basis they asked their students to

consult Internet materials for classes (43%); used the Internet themselves to prepare for

classes (43%); and, used Web 2.0 tools e.g. wiki, YouTube, Google, etc. for classes

(43%). Table 4-13 shows the average (mean) rating of the teachers in the different

categories to determine teachers’ use of computer-based technologies scaling from 1 to

5.

Table 4-13. Average teachers’ use of computer-based technologies

Mean Std. Dev

How often do you use a computer for your job? 3.7 0.7

How often do you use technologies that you have at home for schoolwork (e.g., smart phone, tablet)?

3.9 0.9

How often do you use WhatsApp to communicate with teachers?

4.6 0.7

How often do you email to communicate with colleagues? 2.5 1.2

How often do you print teaching materials? 3 1

How often do you use computers for teaching? 3.7 0.8

How often do you use presentation programs (e.g., PowerPoint) in classes? 3.3 1.1

How often do you use video projectors in classes? 3.4 1

How often do you ask students to consult Internet materials for your classes? 3.5 1

How often do you use the Internet to prepare your classes? 3.5 1

How often do you use Web 2.0 tools (e.g., Wiki, Blog, YouTube, Google, FB, Twitter) for your classes?

3.4 1.1

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Table 4-14 shows the percentage of teachers in each category on the scale from

never to daily usage.

Table 4-14. Percentage of teachers in the different use categories

Never Once in six months

Monthly Weekly Daily

How often do you use a computer for your job?

1% 5% 24% 63% 8%

How often do you use technologies that you have at home for schoolwork (e.g., smart phone, tablet)?

1% 4% 28% 38% 30%

How often do you use WhatsApp to communicate with teachers?

1% 2% 4% 21% 72%

How often do you email to communicate with colleagues?

26% 21% 31% 15% 6%

How often do you print teaching materials?

11% 19% 40% 26% 5%

How often do you use computers for teaching?

4% 3% 21% 66% 6%

How often do you use presentation programs (e.g., PowerPoint) in classes?

13% 7% 20% 59% 2%

How often do you use video projectors in classes?

9% 7% 21% 60% 3%

How often do you ask students to consult Internet materials for your classes?

5% 8% 30% 43% 14%

How often do you use the Internet to prepare your classes?

5% 7% 30% 41% 14%

How often do you use Web 2.0 tools (e.g., Wiki, Blog, YouTube, Google, FB, Twitter) for your classes?

8% 12% 27% 43% 9%

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Under the practice category, both, implementation and confirmation of the use of

technology were assessed. Teachers’ uses of technology mentioned above stated the

implementation. For the confirmation part, schools’ support toward teachers’ use of

technology was analyzed.

When teachers were asked to report on school’s expectation from them to have

technical skills to use technology, 75% of them stated positive response towards it

(67.5% agreed and 8.9% strongly agreed). Seventeen percent of teachers remained

neutral and only 6.8% disagreed with it. The next item enquired whether or not the

school expected the teacher to teach lessons that appropriately combined one’s course

content, technologies, and teaching approaches, and to this,79% teachers responded

positively (69.5% agreed and 9.4% strongly agreed). To this, 17.8% teachers remained

neutral whereas only 3.1% teachers disagreed. The next item to which the teachers

responded was the question which stated that the school had no expectation from the

teacher to use computers in teaching. To this, 63% teachers disagreed (43% disagreed

and 20% strongly disagreed), 20% remained neutral and 16% teachers agreed (14%

agreed and 2% strongly agreed). The last item under this section stated that the school

expected the teacher to continue using computers in teaching despite there was no

support from AIF’s field coordinators. This confirmed whether the ICT integrating

program in teaching at Indian schools actually was sustainable or not. Fifty-six percent

of teachers agreed (50% agreed and 6% strongly agreed), 32% remained neutral and

10% disagreed. Table 4-15 shows the average (mean) rating categories to determine

teachers’ confirmation to use computer-based technologies out of 1 to 5.

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Table 4-15. Average school’s expectation toward teachers’ use of technology

Mean Std. Deviation

School expects teachers to have technical skills 3.76 0.749

School expects to teach combining course content, technologies and teaching approaches

3.85 0.614

School has no expectation to use computers in teaching

2.327 1.0435

Schools expects continuation of use of technology even without support from DE field coordinators 3.54 0.84

Table 4-16 shows the percentage of teachers in each category on the scale from

strongly disagree to strongly agree.

Table 4-16. Percentage of teachers in the different school expectation categories

Strongly disagree

Disagree Neutral Agree Strongly agree

School expects teachers to have technical skills

0.5% 6.3% 16.7% 67.5% 8.9%

School expects to teach combining course content, technologies and teaching approaches

0.0% 3.1% 17.8% 69.5% 9.4%

School has no expectation to use computers in teaching

20.9% 43.4% 19.5% 13.6% 2.1%

Schools expects continuation of use of technology even without DE support

1.0% 9.4% 32.4% 50.2% 6.7%

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Summary of RQ4

The last research question was, ‘How are teachers practicing integration of ICT

in classrooms?’ There were survey items directed to seek participants’ responses to

gauge both the implementation and confirmation part.

There were eleven sub-items that focused on the implementation of teachers’

use of computers in teaching. On an average, 52% of the participants reported to be

using eight out of the eleven sub-items on a weekly basis. These were on use of

computer for job, use of technologies at home for school work, use of computers for

teaching, use of presentation programs in class, use of video projector in class, asking

students to consult Internet for class, use of Internet to prepare for class and use of web

2.0 tools.

The only usage on a daily basis was the use of WhatsApp to communicate with

other teachers. The use of email and printing materials were the ones used on a

monthly basis or even fewer times by the majority of teachers.

The confirmation part of the practice of ICT by the teachers was done through

the analysis of schools’ expectation toward their use of computers in teaching. The

result of this section suggested that teachers of around three-quarters of the schools

believed that their schools expected them to implement technology in teaching while

half of them believed that technology integration in teaching would remain sustainable in

the long run, even without the support from the DE field coordinators.

The results of this research noted that the teachers in the Delhi government

schools were exploring the use of ICT in their teaching. Sixty percent teachers

responded ‘yes’ to the question, ‘Have you been able to integrate computers use in your

teaching routine?’ In another item stating a more specific detail about current use of

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technologies in teaching on a continuous basis, 65% of teachers responded ‘yes’ which

reiterated that 60-65% of Delhi government school teachers were already

using/adopting ICT in their teaching. Whether they would continue to use technology

without the support of DE program or not was a separate set of analysis. Another item

in the survey directed into analyzing teachers’ acceptance of the technology was, ‘Have

you been able to promote the beneficial use of computers to your colleagues?’ To this,

85% responded positively which indicated that most of the teachers realized the

benefits of the techno-pedagogical tool which they had been using as part of the DE

program. When asked if they felt computers integration in their classrooms had been

beneficial for their students, 95% teachers responded positively. This confirmed that

teachers had no doubts about the benefits of technology use for students’ learning.

One of the surveyed items in this study was based on school’s expectation

toward teachers’ use of computers in teaching. Three-quarters of them agreed that their

schools expected them to have the technical skills to use technology and teach lessons

that appropriately combined course content, technologies and teaching approaches.

Sixty-one percent of the participants disagreed when asked if their schools had no

expectation from them to use computers in teaching. And, little over half of the teachers

(53%) agreed that their schools expected them to continue using computers in teaching

despite having no support from DE field coordinators. There was another survey item

that highlighted school’s provision. Over half of the teachers responded that their

schools provided professional development training in computer use for teachers along

with providing maintenance of computer-related technologies. Though, around three-

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fourth of teachers said that their schools did not provide any incentives/rewards for the

use of computers in teaching.

Inspiration and Barriers for Teachers in Using Technologies

Both inspiration and barriers for teachers in using computer-related technologies

in classrooms were analyzed to find out themes reported by the participants which

impacted their use of computers in teaching and learning. Below are the descriptions of

both the factors.

Inspiration for Teachers to Use Computer-Related Technologies in Teaching

The teachers in this study narrated factors that inspired them to use computer-

related technologies in their teaching. The most common theme recorded was that

students were more motivated and enthusiastic during the technology-enabled classes.

They seemed to enjoy learning and paid more attention to teachers. A teacher stated, ‘It

makes teaching and learning easy and interesting and students enjoy learning. It helps

students participate pro-actively during discussions. It improves knowledge retention. It

encourages individual learning.’

The digital content were said to be innovative, interesting and apt for lesson

planning. Teachers stated that syllabus related materials were on YouTube and other

online medium. Many said that the topics of science which were difficult to explain orally

could easily be taught with the help of computers.

Students were also attracted with the visual aids used during the class. Learning

by visualizing helped students a lot in enhancing their learning capacity. In a lecture

method, students primarily used listening as their major sense. When computers were

introduced in teaching, more senses have been involved for better understanding.

Active discussion and demonstration took place in classrooms.

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Some teachers wrote that it was not just the students’ interest but their own

interest as well to create more effective teaching environment in their class. A teacher

commented, ‘In DE program, English Helper and Macmillan software helped me a lot.

The technology has really changed my teaching-learning process.’ These technologies

have created a more efficient, reliable, and convenient ways of learning. It has changed

the way teaching was initiated in government schools. It introduced creative and

entertaining activities in the Indian education sector. A teacher remarked, ‘Almost all

work and tasks are computer based and online these days. Apt knowledge of computer-

related technologies is thus a necessity.’

These tools have been significant in improving the performance of slow learners

as well. Three-fourth of the teachers reported no difference between girls vs. boys in

using computer-related technologies in their class. Teachers stay motivated to use

technology when their students benefitted directly from its use.

Barriers for Teachers to Use Technology in Teaching

The teachers in this study listed different responses when asked to mention

about the barriers to using technology on a regular basis. One of the major problems

highlighted was scheduling conflicts to incorporate technology in teaching. Competing

demands such as time-bound weekly syllabus, adjusting several components within a

single period, and, taking class in computer rooms requiring prior scheduling in time-

table were reported. A teacher wrote, ‘…Because of time table which is already fixed,

we cannot make suitable arrangements or we cannot reschedule the classes.’ Another

teacher remarked, ‘In school, we have to manage our schedule according to daily

deadlines. We are not able to teach according to our plans. There are chores which

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have to be completed then and there. Our syllabus would also lag behind if we give

extra time to students on computers.’

Lack of computer units was mentioned by the teachers. A teacher wrote as a

challenge, ‘Insufficient computers. Moreover, all available computers are not in working

condition.’

Another teacher said, ‘There is a separate classroom for computers. Computers

are not enough. There are problems with scheduling computer class for every subject.’

As not all the classrooms had computers, it resulted in longer duration to accommodate

all the students to have access to computers.

Internet access also posed as one of the big challenge for teachers.

Lack of computer knowledge was another set of barriers noted. Some teachers

also commented that it was difficult to manage traditional classes and technology

related lessons together. A teacher remarked, ‘…sometimes we can resonate better

without technology.’

Some of the specific problems encountered by the teachers of the Delhi

government schools were extra work load, shortage of time (for preparation and

implementation), lack of infrastructure (space problem), resources and support, power

interruption in schools, big class size, support from the school, insufficient training, lack

of content related to lessons, need for smart boards and Internet, involvement in non-

teaching activities, first generation learners of English language, old style teaching

ways, lack of coordination with other teachers, some students not taking technology

seriously, and expensive facilities.

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C. Cross-Tabulations and Correlations

Teachers’ Knowledge and ICT Usage

The first cross -tabulation was computed between teachers’ knowledge (B6) and

the use of computer-related technologies category (E2). A cross -tabulation was created

on an aggregate value for each of the sub-items in both of the categories. An interaction

between them projected how the teachers with varied knowledge level used

technologies in their teaching. Table 4-17 shows the number of teachers with different

knowledge levels using computers in teaching with respect to different use levels.

Table 4-17. Teachers’ knowledge and their use (Knowledge*Use) of computer-related technologies

Use 1=

Never

2=Once in 6

months

3= Monthly

4= Weekly

5= Daily

Total

Knowledge

1=Nil 0 3 2 3 1 9

2=Low 0 8 33 36 1 78

3=Med 1 1 23 48 1 74

4=High 0 0 7 17 0 24

5=Expert 0 0 2 1 3 6

Total 1 12 67 105 6 191

The inter-relationship showed that the majority of teachers belonged to the low

and medium levels of ICT knowledge and almost half of them used computer-related

technologies at weekly basis and the other half used these at monthly basis. Sixteen

percent of teachers reported to possess high and expert level of ICT knowledge and

most of them also used computers in teaching at weekly basis followed by monthly

basis.

It was observed that teachers possessing any level of technological knowledge

exhibited weekly and monthly usage of computer-related technologies in teaching.

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Teachers’ Attitude and ICT Usage

The next cross -tabulation was formulated between teachers’ attitude (C1) and

their ICT usage (E2). There were a few negatively toned sub-items which were reversed

for calculation. Aggregate value of the sub-items of both the variables were calculated

and compared for analysis. The inter-relationship between these two variables showed

how teachers’ attitude impacted their ICT use. Table 4-18 shows the number of

teachers with different attitude levels using computers in teaching at different use levels.

Table 4-18. Attitude and use (Attitude * Use) of computer-related technologies

Use 1=

Never

2=Once in 6

months

3= Monthly

4= Weekly

5= Daily

Total

Attitude

1= Strongly Disagree

0 0 0 0 0 0

2= Disagree

0 0 0 0 0 0

3= Neutral

0 8 5 16 1 30

4=Agree 1 4 56 66 2 129

5=Strongly Agree

0 0 6 23 3 32

Total 1 12 67 105 6 191

The cross -tabulation between these variables stated that there was no teacher

with negative attitude who used computer-related technologies in teaching. The majority

of teachers (129 out of 191) held positive attitude and half of them used computers at

weekly basis and the other half used at monthly basis. A few teachers who held neutral

and extremely positive (strongly agree) attitude also used technologies at a weekly

basis followed by some at monthly basis. What stood out was that most of the Indian

teachers had favorable attitude and used ICT both at the weekly and monthly level.

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Teachers’ Decision and ICT Usage

Lastly, a cross -tabulation was conducted to see interaction between teachers’

decision (D1) and their ICT usage (E2). Aggregate values for both the variables were

computed while the negatively toned questions were reversed for appropriate analysis.

Table 4-19 shows the number of teachers with different decision levels using computers

in teaching with respect to different use levels.

Table 4-19. Teachers’ decision and ICT usage (Decision * Use)

1=

Never 2= Once in 6 months

3= Monthly

4= Weekly

5= Daily

Total

Decision

1=Strong Disagree

0 0 0 0 0 0

2=Disagree 0 0 0 1 0 1

3=Neutral 0 9 19 21 1 50

4=Agree 1 3 45 72 3 124

5=Strongly Agree

0 0 3 11 2 16

Total 1 12 67 105 6 191

The result of this cross -tabulation showed that again there was almost no

teacher who decided to strongly disagree/disagree to use computers in teaching.

Neither were there many teachers who had strongly agreed to use technologies and it

was found that most of those teachers had decided to use computer-related

technologies at weekly basis. Most of the teachers (140 out of 191) positively decided to

use computer-related technologies at weekly followed by monthly basis. Amongst those

teachers who were neutral in their decision to use technologies in teaching, almost half

of them used these at weekly level and the other half did it at monthly level. Most of the

teachers had favorably decided to use ICT in teaching and were using these on a

weekly basis.

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Correlation Analysis

Spearman’s correlation was run on teachers’ knowledge, attitude and decision

research variables with their use of computers research variable respectively (See

Appendix O). Table 4-20 shows the correlations between these variables.

Table 4-20. Spearman's Rho Correlations of knowledge, attitude and decision with usage

Comparison Correlation Coefficient

P

Knowledge vs. Usage .239** 0.001

Attitude vs. Usage .207** 0.004

Decision vs. Usage .234** 0.001

N = 191

** Correlation is significant at the 0.01 level (2-tailed).

The correlation coefficient was .239 amongst teachers’ knowledge and their

usage; .207 amongst teachers’ attitude and their usage; and, .234 amongst teachers’

decision to use computers and their usage in teaching. The p-value for all these three

interactions were smaller than the alpha value (0.01). These results suggested that

there existed statistically significant small to moderate positive correlation between

teachers’ knowledge and their usage; teachers’ attitude and their usage; and, their

decision and usage.

Summary of Cross-Tabulations and Correlations

Three sets of cross-tabs were computed namely, teachers’ knowledge and their

use of ICT; teachers’ attitude towards the use of ICT, and teachers’ decision and their

use of ICT. All these variables were analyzed in order to study teachers’ perspectives in

terms of factors including knowledge, attitude and decision to use computers in

teaching. The cross -tabulation for these categories expanded the understanding of the

relationship amongst the four variables. The results of cross tabulations showed that

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technology usage was mostly at weekly followed at monthly basis amongst teachers

possessing any level of knowledge and having either positive or neutral attitude and

decision toward it.

The correlation analysis between the four variables (see Appendix O)

strengthened cross -tabulations findings as it was found that a positive relationship

existed between teachers’ knowledge, attitude and decision with their use of computer-

related technologies in teaching. There was only a small to moderate positive

correlation found amongst these variables which again supported the interactions found

in the cross tabulations. This also fell in line with Roger’s IDP model where the

variables- knowledge, attitude, decision and use were posited as the stages of

innovation where covariance among the set of variables existed, though without their

time order. It could be suggested from the correlations that an increase in the level of

teachers’ technological knowledge, attitude and decision could positively impact their

usage of computer-related technologies in their classroom teaching.

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CHAPTER 5 CONCLUSION

Summary of the Study

The responses of teachers who were participating in AIF’s technological

integration program in teaching and learning at government schools of Delhi, India were

studied in order to analyze their perception toward their use of computer-based

technologies in classrooms. Some of the major highlights which could be observed from

the analysis suggested that recently (especially in the last three years) a lot of the

teachers received technology advancement training and many started to use ICT in

their teaching. Broadly, teachers were at a medium level of technological skills and

knowledge and held a positive attitude toward integrating technologies in teaching. The

majority of the teachers had been using ICT on a weekly basis and had decided to

continue its use in future. Schools had been supportive toward teachers to continue

their exploration of technological use in teaching and learning.

No teacher ever denied the usefulness of computer-based technologies. The

participants were aware that there were teachers in their school who were integrating

technology in teaching. Most of them (94%) were aware that the DE program was a part

of 6th, 7th and 8th grade of their school and eighty-seven percent of them knew that the

program was being implemented in science, math, social studies and English. Teachers

perceived that technology was the need of the time and had been positively using these

resources with the assistance of AIF’s DE program.

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Discussion

RQ1 – How Do Teachers Perceive their Skills and Knowledge on Computer-Related Technologies? As stated in previous sections of this study, teachers’ perceptions of their own

technological competence was measured in terms of their operational skills (basic

computer operation, Microsoft Word, Excel, and PPT), editing skills (picture, audio and

video editing) and online skills (browsing, downloading, uploading, use of websites, use

of OERs, and basic programming). Most of the teachers reported that they had

moderate operational and online skills but relatively low editing capability.

With regard to operational skills, the result suggested that most of the teachers

were moderately competent in basic technological operational skills. Many initial teacher

technological trainings have mostly focused on how to operate computers. About 70%

of the teachers in the study reported of receiving professional training on computer

operations, comparable to rates reported for teachers in private schools (Rastogi &

Malhotra, 2012; Upreti & KJ, 2011). Although this was encouraging, there were still

teachers in the study who reported having low skills in basic computer operations.

Looking at the results for online skills, the majority of the teachers reported

medium level of competence in browsing, downloading, uploading, using websites and

using OERs. Although the use of digital media in government school education is fairly

new in the Indian context, many of the teachers had received training on Digital

Equalizer Way of Teaching (DEWoT) and Flipped Classroom (FC) from AIF- DE

program. The AIF-DE program focused on working with teachers to harness the

potential of digital media to promote constructive knowledge, active learning and

enhanced innovation atmosphere (Kubricky & Castkova, 2015; Rodriguez, 2012).

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On the other hand, most of the teachers reported having no competence in basic

programming, and low competence in picture, audio and video editing. Of the three,

teachers reported possessing maximum skill in picture editing followed by video and

then audio editing. This is not surprising because to date programming and editing have

not been the focus of teacher training.

RQ2 – What are Teachers’ Attitudes about Computer-Related Practices?

The survey results suggested that about three-quarters of the teachers had a

positive view of the use of technologies in classroom while the rest of the teachers

mostly remained neutral rather than negative. Most of the teachers had positive views

about computers although their own skills were moderate. This is encouraging because

their positive attitude suggests that teachers will be receptive to additional training to

build their skills (Lal, 2014; Huang & Liaw, 2005, Moon & Kim, 2001; Johnson & Hignite,

2000).

Almost all of the teachers in this study held more favorable attitudes toward the

concept of ICT use in education in comparison to what they felt about their teaching

experiences with technologies in education. There have been several barriers reported

by the teachers which they faced with the use of computers in teaching that hampered

their technological integration experiences in teaching.

RQ3 – What Decisions do Teachers Make to Use Computers for Teaching?

The findings from the study indicated that the teachers of the Delhi government

schools who were part of the DE program in classroom education had favorably decided

to use computers in teaching. There were five sub-items in the survey which focused on

whether teachers had decided to use, or increase, or not use technology in their

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teaching. About three-quarters of teachers surveyed had evaluated their use of ICT;

planned to continue using ICT in their teaching; and, showed readiness to increase its

uses. There was only a small percentage (15 – 17%) of teachers who had used ICT and

later on decided to discontinue or had never considered integration of ICT in their

teaching.

RQ4 – How are Teachers Practicing Integration of ICT in Teaching?

Over half of the teachers reported to be using computer-related technologies on

a weekly basis. Although AIF field coordinators visited these schools on a weekly basis,

it is not known if the teachers were using ICTs when the field coordinators were present

or otherwise as well. The only technology being used on a daily basis was the use of

WhatsApp to communicate with other teachers via smartphones. Still, weekly usage

appears more frequent than in other schools. In a previous study, teachers of 20

randomly selected government schools in Delhi reported using computers

approximately once a month (Bhalla, 2013).

This study also suggested that around three-quarters of the teachers thought that

their schools expected them to implement technology in teaching. Half of the teachers

surveyed reported that technology integration would remain sustainable in the long run

even without the support from the DE field coordinators. It is an encouraging

assumption that teachers felt that their practice of integrating technologies in teaching

would continue in the future too. This showed that teachers had the motivation, will and

belief in the benefits of computers in teaching and were looking forward to continuing

this integration in the times to come.

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Rogers’ Innovation-Decision Process (IDP) Framework

The theoretical framework of this study was based on Rogers’ IDP model. The

five stages of the IDP model included knowledge, persuasion, decision, implementation

and confirmation. The four research questions of this study analyzed teachers’

knowledge, attitude, decision and practice (implementation and confirmation) of

computer-related technologies in teaching. Rogers had proposed a cyclic movement

where an individual would obtain sufficient knowledge about the innovation so that one

would be persuaded to accept the innovation and practice it. The results suggest that

the teachers of the Delhi government schools who were part of the AIF-DE program

were fairly knowledgeable about ICT, viewed it positively, and had decided to accept it.

Schools where DE program was running were found to be supportive toward teachers’

use of technology. It was the second year of the AIF-DE program at these Delhi

government schools when the survey was distributed to the teachers. Teachers seemed

to be open to training to increase their technological knowledge level in order to ensure

efficient usage of computers in teaching.

Broad Implications

It could be postulated that AIF-DE program provided technological orientation

and guidance to teachers to harness the potential of digital media for enriching teaching

and learning experiences at schools. Mostly teachers had been interested in exploring

technology and were even open for new addition in teaching and learning. Valid and

reliable survey tools like the one created in this study could be referred and customized

for evaluation at frequent intervals.

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Teachers reported having favorable attitude towards computer-based

technologies and this could be attributed to their formal training in computers and at the

same time could be influenced by the widespread increase of technologies in day-to-

day lives.

The majority of the teachers in this study possessed smartphone (76.4%) with

them. It would be significant to study teachers’ use of the easily available mobile apps

on the smartphones to see if these assist them in improving their digital creativity skills.

Olson & Eaton (1986) found that teachers responded to innovation if it was

directed at producing student learning or was directed at creating respect for self and

the subject. This study also strengthened the finding as almost all of the teachers felt

that computers integration in their classroom teaching had been beneficial for their

students. The teachers also reported absence of disparity between boys and girls in

innovative practices taking place at schools. The teachers were able to promote the

beneficial use of computers to their colleagues. This indicated that teachers’ positive

decision to use technologies in teaching could have been inspired from the learning

outcomes of their students and their own belief of ICT usage benefits. Program

implementing agencies like AIF need to motivate teachers about the act of ICT in

teaching- learning that offers more student-centered learning settings. This would

encourage teachers to accept and utilize ICTs even more in their educational

institutions.

There have been a number of studies which highlighted the need for increase in

ICT equipment in schools to ensure teachers’ use of technologies in teaching

(Anderson, 2002; Tondeur, Valcke & Van Braak, 2008; Sangra & Gonzalez-Sanmamed,

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2010). This study also reinforced these findings in the context of Delhi government

schools where the teachers reported presence of only 5 to 10 computers on an average

along with the need for focused technological training as huge factors impacting the use

of computer-related technologies in classrooms. There have been day-to-day level

operational barriers faced by the teachers integrating the DE program in the Delhi

government schools which need to be resolved.

The education department of the Indian government has started awarding

teachers of the government schools for exemplary use of technologies in their teaching.

This is a novel beginning in the direction of recognition of teachers though the data

shows that the number of teachers allotted for recognition from each state has just been

a few. The teachers in this study reported lack of recognition and appreciation for the

use of technologies in teaching. It would be suggested to schools to recognize teachers'

noteworthy use of ICTs on a frequent basis. Monetary benefits are huge source of

motivation. In case if monetary incentives could not be awarded, even recognition of

teachers’ good work in staff meetings, notice boards or morning assembly would be a

great source of motivation for the teachers to continue practicing the innovation.

There is a need for techno-pedagogical inclusion by all the teachers, and, for all

the subjects. So far, technological integration was being practiced in math, science,

social studies and English. Students of all the subjects should benefit from technological

integration in teaching and learning. Also, students of all the classes from K- 12 and not

just of grade 6, 7 and 8th should reap the benefits of AIF-DE program.

Key Take Away and Recommendations

RQ1: Teachers of the Delhi government schools in this study reported to have moderate level of technological operational competence. Their online skill was at

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medium level too despite digital media being fairly new in the Indian school education. Their editing skill was found to be mostly at nil level.

Efforts should be made towards making teachers’ techno-pedagogical skills at a

high/expert level to ensure effective technological integration. The majority of teachers

reported having received training in operating computers. However, their skill level did

not qualify for an advanced level. It is highly suggested to provide a more focused and

target-oriented teacher training to achieve the goal of advancement.

Digital media is significant in enhancing the quality of education and it can be

achieved through its pedagogical integration in teaching and learning (Bhat & Beri,

2016). To make teachers' online skills high, it would be recommended to share with

them about the digital resources available and train them on how to efficiently use these

resources in enriching their course content delivery.

The teachers reported a beginning toward the use of technological content in the

schools of Delhi but the creative use of technological teaching resources would come

with the advancement in their editing skills. Training on digital content creation would

provide the teachers with skills of digital storytelling, websites and blog creation, etc.

which could be strong mediums of expressions in teaching.

RQ2- Teachers were more positive about accepting the idea of technological integration in teaching compared to what they felt about their teaching experiences with technology.

In order to assist teachers have favorable experiences with technology, it would

be recommended that just teacher training program would not be sufficient. Some of the

frequently quoted barriers for teachers to use innovative technologies in this study have

been lack of hardware, lack of software, problems with finding enough time to learn

about computers, and scheduling conflicts with integrating lessons using computers. All

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kinds of barriers in the school ecosystem have to be removed in order to make teachers

feel more confident and positive about their teaching experiences with computer-related

technologies.

RQ3- Teachers were exploring the use of ICT in their teaching. They wanted to continue and even increase technological integration in their classroom practices. Most of the teachers realized the benefits of the techno-pedagogical tools which they had been using as part of the DE program. They felt that computers integration in their classroom teaching had been beneficial for their students.

One of the most important and challenging issues in information system research

has been to understand why people accept or reject technology (Davis, Bagozzi &

Warshaw, 1989; Huang & Liaw, 2004). There could be different predictors like

perceived self-efficacy, anxiety, liking, usefulness, etc. to determine teachers’ decision

to use or not to use computer-related technologies in teaching. The teachers of this

study reported to have had favorably decided to use ICTs in classrooms.

Teachers in this study had shown interest in continuing and even increasing their

technological integration in their teaching. The teachers mentioned about their

immediately felt benefits of the techno-pedagogical integration in teaching. Research

has been conducted reinforcing the need for technology competent teaching. This

would encourage teachers’ will and desire to strengthen their consideration towards

application of ICTs in classrooms.

RQ4- Teachers were integrating technologies in teaching on a weekly basis. Their schools showed expectations from them in regard to usage of ICTs in classroom but did not provide any incentive/reward for the use of computers in teaching. There have been operational barriers to using technology on a regular basis.

Teachers should be assisted with tools to measure and monitor the changes

taking place in their teaching role when using computer-related technologies in

classrooms. It would be very significant to evaluate and monitor understanding, usage,

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and progress. Evaluation of their technological use and integration would be a helpful

exercise for the teachers to further analyze its pros and cons in classroom practices.

The teachers in this study reported that technological integration in classroom

practices also depended on school leadership. There is a need for a continuous ICT

integration training not just for the teachers but also for the school administrators so that

they can understand the benefits and challenges associated with ICT integration in

teaching.

At the school institutional level, it would be recommended to involve teachers in

the decision-making process of how to effectively integrate technology in teaching. As

this is a fairly new innovative practice being promoted in Delhi public schools, teachers’

involvement in preparing how to monitor and evaluate the program would not just give

them ownership but at the same time would ensure better implementation of the

program.

Summary of Recommendations

There is a lot to be done to increase the ICT integration in school education

which can be achieved by continued focus from all the stakeholders involved in

education. There is a huge need for a targeted technological teacher training in order to

assist integration of educational technologies within classroom curriculum. In fact, until

teachers are provided with sustainable training in ICT- enabled teaching pedagogies

and methodologies and until lack of technological infrastructural resources are met, not

much change can be envisioned. Teachers envisage computer-related technologies to

change the paradigm of teaching and learning. Availability of Internet in the Indian

government schools is still very limited. Broadband and Internet facilities have to spread

out massively to be explored and exploited for educational purposes. Although, the

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increasing accessibility of smartphones and mobile devices have revolutionalized

technological access to the teachers at a level which had never been witnessed before.

Also, the new technology and services which schools adopt need to be evaluated at

short intervals.

Conclusions

Application of ICT in teaching and learning in Indian classrooms is a recent

phenomenon despite the fact that government paid attention to it since several decades

while technological integration in education was receiving global attention. There

existed several challenges for the program implementation. Many private players

emerged in the education sector with liberalization and globalization taking place in

India in the1990s and 2000s. Still, not much could be done alone by the

private/developmental organizations as the Central and the state government have

control on about 75% of schools in India which are government/government-aided

schools. Hence, an emergent trend in the Indian schools had been public-private

partnership where the private implementing agencies partner with public institutes for

shared responsibilities of program implementation, monitoring and evaluation. This

research analyzed how teachers of the government schools of Delhi perceived

technological integration in their classroom practices, as being part of DE program run

by America India Foundation, an international developmental organization. This study is

significant for both government schools and AIF as it presents results from the

perspectives of the teachers who are the main players in successful implementation of

technological program. The government schools gave approval and AIF came out with

the DE program to be implemented at these schools. But if the teachers don’t perceive

of running this program as significant then this could lead to failure of the innovative

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practice. This research focused on teachers’ perspectives to analyze what were their

knowledge, attitudes, decisions and practice toward technological integration in

government schools. All the stakeholders involved in ICT integration in teaching and

learning should learn from this research about teachers’ position in their understanding

and commitment to implement such innovative practice in classrooms.

A valid and reliable survey instrument has been created as a part of this

research. The instrument was adapted from existing literature and was contextualized in

the Indian classroom scenario. This survey can be used to study similar investigations

in different schools. A comparative study of ICT integration in all the schools at the

national level would be recommended using this survey instrument.

In this study, a little over half of the teachers reported to have medium level of

technological skills and three-fourth of them mentioned of having positive attitude,

deciding to use technology, and practicing computer-based technologies on a weekly

basis. Previous research have mentioned that teachers’ knowledge and attitudes toward

use of ICT in classrooms hold utmost significance for its proper integration. As per the

results of this study, all the educational stakeholders working in the direction of

technological integration in the Indian classrooms should notice that even after receiving

professional development training, it’s just about half of the teachers implementing ICT

who had medium level of technological knowledge and the next closest number of

teachers possessed low level of technological knowledge. The results also showed that

majority of the teachers thought highly about the concept of technological integration in

education though there existed huge scope to enhance their views and opinions by

working on providing them favorable experiences with the use of computer-related

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technologies in their teaching activities. Also, even with teachers’ use of computer-

related technology in classrooms, this study projected just little over half of the

participants to be using technologies in teaching on a weekly basis and the next closest

number of teachers were at the monthly usage level. These results about the

knowledge, attitude and technological use of teachers from this study strongly suggest

to program implementing agencies to hold focused and specific technological teacher

training programs to ensure that teachers’ knowledge and attitude advance

exponentially which could lead to stronger integration of ICT in classrooms.

Fullan (1985) suggested three phases in the field of planned educational change.

Those were adoption, implementation and institutionalization. It could be interpreted

from this research that the Indian government schools’ teachers, by being a part of the

technological integration program and receiving weekly support by AIF coordinators

were at a stage where they could be said to be adopting the program and moving in the

next direction of implementation stage where they would run the program with their own

motivation and felt-need requirements. There is still a long way to go but the pace of

expansion of integration is really fast and needs to be studied.

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APPENDIX A 1ST DRAFT OF THE SURVEY INSTRUMENT SHARED WITH EXPERT REVIEWERS

Initial Survey Instrument

For the purpose of this survey, Information and Communications Technology (ICT) is referring to all the digital technologies- that is, computers, laptops, printers, handhelds, interactive whiteboards, software programs, etc. that teachers use for instructional purposes in schools. It will be commonly referred as computers and computer-related technologies in this survey. Please answer all of the questions.

I. Information about ICT available for teacher use Accessibility of computers and computer-related technologies

Instruction: This section includes questions about the accessibility of computer-related technologies for you. Please mark the option which best answers the question for you or fill in the blank. 1) Do you currently have a computer in your home which you use?

□ Yes □ No

2) Do you currently have a tablet in your home which you use? □ Yes □ No

3) Do you currently have a smart phone which you use? □ Yes

□ No 4) Do you have access to computers for instructional use in your school?

□ Always □ Sometimes □ Not often □ Rarely □ Never

5) Do you have access to Internet for instructional use in your school? □ Always □ Sometimes □ Not often □ Rarely □ Never

6) Which types of computer-related hardware is available for instructional use in your school? (Circle all that apply)

□ Desktop □ Laptop □ Tablet □ Interactive White Board □ LCD Projector □ Printer □ VCD/DVD □ Local Area Network (LAN)

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□ Wi-Fi hotspot □ Any other (specify)

____________________________________________________________ 7) Do you have computer-related software available for instructional use in your school?

□ Yes □ No □ Don’t know

If yes, of all the computer software programs you have used for instructional purposes, please list the name of three programs you use most often. _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

8) Where are the computers and computer-related technologies designated for instructional uses located in your school? (Circle all that apply)

□ In computer lab(s) □ In classrooms □ In library □ In staff room □ On a portable cart □ Any other (specify) ____________________________________________________________

II. Teachers’ knowledge/skills toward ICT integration A.) Recall of information Instruction: Please mark the option which best answers the question for you or fill in the blank. 9) Have you participated in any computer-related technologies in-service training/workshop/ course?

□ Yes □ No

10) If yes to the above question, which statement best describes the in-service training you receive in regard to technological devices?

□ Specific device skills training (training on specific applications) □ Curriculum integration (how to integrate successfully) □ A combination of skills training and curriculum integration □ Something else (specify) ________________________________________________________

□ Not applicable 11) In what computer-related technologies have you received in-service instruction? (Circle all that apply)

□ Computer based instruction (e.g., drill and practice, tutorials, simulations) □ Computer tools (e.g., word processor, database, spreadsheet) □ Telecommunications/Distance Learning □ Programming

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□ Web 2.0/multimedia □ Computer hardware (Troubleshooting) □ Examples of integration into specific curriculum areas □ Any other (specify) ____________________________________________________________ □ Not applicable

12) Do you think that an adequate number of ICT in-service training/workshop/ course have been available to teachers in your school?

□ Yes □ No

13) In general, have you been able to find ICT in service opportunities appropriate for your needs?

□ Yes □ No

14) To your knowledge, does your school have a technology plan? □ Yes □ No □ Don't know

15) What has been your school focus toward use of ICT in classrooms? □ Use ICT extensively □ Use ICT sometimes □ Use ICT rarely □ Never use ICT □ Use ICT when needed □ Any other (specify) ____________________________________________________________ B.) Comprehension of messages Instruction: Please rate your understanding on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA. Please mark the option which best answers the question for you. 16) What has been your school’s focus toward your integration of ICT in classroom teaching?

SD D N A SA

I should have the technical skills to use technology □ □ □ □ □

I should know about technologies that I can use for understanding and doing my course content. □ □ □ □ □

I should be able to choose technologies that enhance the teaching approaches for a lesson □ □ □ □ □

I should be able to teach lessons that appropriately combine my course content, technologies, and teaching approaches □ □ □ □ □

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C.) Knowledge or skill for effective adoption of ICT Instruction: Please rate your level of competency toward each on the below categories on the rating scale of Low, Moderate, High. Please mark the option which best answers the question for you. 17) What is your competency level in the following categories?

Low Medium High

Basic computer operation skill □ □ □

Knowledge of Software application □ □ □

Computer hardware □ □ □

Microsoft Word □ □ □

Microsoft Excel □ □ □

Microsoft Power Point □ □ □

Video Editing Tool □ □ □

Picture Editing Tool □ □ □

Audio Editing Tool □ □ □

Surfing on Internet □ □ □

Making/Operating Educational Blogs □ □ □

Use of Open Educational Resources □ □ □

Basic programming skills □ □ □

Use of Internet □ □ □

III. Teachers’ attitudes about available ICT

D.) Liking the ICT practices Instruction: Please rate your liking toward ICT practices on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA 18) How would you rate your liking toward ICT in your school?

SD D N A SA

I like learning about computers □ □ □ □ □

Working with a computer makes me feel tense and uncomfortable □ □ □ □ □

I think computers make my professional work more difficult □ □ □ □ □

Computer-related technologies are an important part of the future for improving the quality of education □ □ □ □ □

E.) Discussion of the new behavior with others Instruction: Please rate the question on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA 19) Please rate whether you discuss about ICT practices with others or not.

SD D N A SA

I like to talk to others about teaching with computers □ □ □ □ □

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F.) Acceptance of the message about ICT Instruction: Please rate the following categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA 20) How would you rate your acceptance of ICT practices in your school?

SD D N A SA

It is fun to figure out how computers work □ □ □ □ □

Computers are necessary tools in both educational and work settings □ □ □ □ □

Computers can be useful instructional aids in almost all subject areas □ □ □ □ □

Teaching with the help of a black board is the only way to teach effectively □ □ □ □ □

G.) Formation of a positive image of ICT Instruction: Please answer the following semantic differential questions. Choose one location between each adjective pair to indicate how you feel about computers. 21) How would you rate your image of ICT practices in your school?

“To me, using computers for my professional productivity is.”

Exciting □ □ □ □ □ □ □ Unexciting

Appealing □ □ □ □ □ □ □ Unappealing

Fascinating □ □ □ □ □ □ □ Mundane

“For my students, using computers in the classroom is.”

Exciting □ □ □ □ □ □ □ Unexciting

Appealing □ □ □ □ □ □ □ Unappealing

Fascinating □ □ □ □ □ □ □ Mundane

H.) Support for the innovative behavior from the system Instruction: Please mark the option which best answers the question for you or fill in the blank. 22) Do you feel your school helps you to integrate technology effectively in your curriculum?

□ Yes □ No

23) Do you feel rewarded by your school when you integrate ICT into classroom practices?

□ Yes □ No

24) Please share how your school has supported you in adopting ICT practices in teaching.

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_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

IV. Teacher self-reports of ICT adoption/rejection I.) Intention to seek additional information about ICT Instruction: Please answer the below categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA 25) How would you rate your intention to seek information about ICT?

SD D N A SA

I would like to know how my role will change when I am using computer-related technologies □ □ □ □ □

I would like to know the effect of use of ICT on my professional status □ □ □ □ □

I would like to know what resources are available if we decide to adopt the computer-related technologies □ □ □ □ □

I would like to have more information on time and energy commitments required by the computer-related technologies □ □ □ □ □

I would like to know what other teachers are doing in this area □ □ □ □ □

I would like to know how computer-related technologies is better than what we have now □ □ □ □ □

J.) Intention to try ICT Instruction: Please answer the below categories on the rating scale of 0- never; 1- rarer than once a month; 2- monthly; 3- weekly; 4- almost daily 26) How would you rate your intention to try ICT?

How interested are you in using ICT in your teaching activity? 0 1 2 3 4

Do you intend to use ICT in your teaching activity? 0 1 2 3 4

V. Teacher self-reports on their technology use K.) Acquisition of additional information about ICT Instruction: Please answer the below categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA 27) Have you already acquired information about ICT integration in classroom?

SD D N A SA

I know how my role has changed when I am using computer-related technologies □ □ □ □ □

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I know the effect of use of ICT on my professional status □ □ □ □ □

I know what resources are available when we have adopted the computer-related technologies □ □ □ □ □

I have information on time and energy commitments required by the computer-related technologies □ □ □ □ □

I have come to know what other teachers are doing in this area □ □ □ □ □

I know how computer-related technologies is better than what we have now □ □ □ □ □

L.) Use of ICT on a regular basis Instruction: Please answer the below categories on the rating scale of 0- never; 1- rarer than once a month; 2- monthly; 3- weekly; 4- almost daily 28) How frequently do you use ICT?

On average how often do you use a computer for your work? 0 1 2 3 4

On average how often do you email to communicate with students? 0 1 2 3 4

On average how often do you email to communicate with colleagues? 0 1 2 3 4

On average how often do you print teaching materials? 0 1 2 3 4

On average how often do you use computers in classrooms for teaching? 0 1 2 3 4

On average how often do you use presentation programs (e.g., PowerPoint) in classes? 0 1 2 3 4

On average how often do you use video projectors in classes? 0 1 2 3 4

On average how often do you ask students to consult Internet materials for your classes? 0 1 2 3 4

On average how often do you use the Internet to prepare your classes? 0 1 2 3 4

On average how often do you use Web 2.0 tools (e.g., Wiki, Blog, YouTube, FB, Twitter) for your classes? 0 1 2 3 4

On average how often do you use e-learning platforms (e.g., Moodle, Blackboard, etc.) for your classes? 0 1 2 3 4

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M.) Continued use of ICT Instruction: Please mark the option which best answers the question for you or fill in the blank. 29) Have you been able to use computers and computer-related technologies in teaching on a continuous basis? □ Yes □ No □ Any other (specify): ____________________________________________________________

VI. Teacher self-reports on confirmation of ICT use N.) Recognition of the benefits of using ICT Instruction: Please mark the option which best answers the question for you or fill in the blank. 30) Do you feel ICT integration in your classroom teaching has been beneficial for your students? □ Yes □ No □ Have not reached this stage □ Any other (specify): ____________________________________________________________ O.) Integration of ICT into teacher’s ongoing routine Instruction: Please mark the option which best answers the question for you or fill in the blank. 31) Have you been able to integrate ICT use in your teaching routine? □ Yes □ No □ Have not reached this stage □ Any other (specify): ____________________________________________________________ Instruction: Please answer the below categories on the rating scale of 0- never; 1- rarer than once a month; 2- monthly; 3- weekly; 4- almost daily 32) How would you envision ICT integration in the coming days?

How interested are you in using ICT in your teaching activity in the future? 0 1 2 3 4

How probable do you think it is that within the next five years you would use ICT significantly more in your teaching activity? 0 1 2 3 4

P.) Promotion of ICT to others Instruction: Please mark the option which best answers the question for you or fill in the blank. 33) Have you been able to promote the beneficial use of ICT to your colleagues?

□ Yes

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□ No □ Have not reached this stage □ Any other (specify): ____________________________________________________________

VII. Demographic Information Teacher background information Direction: Please mark the option which best answers the question or fill in the blank. 34) What is the highest level of your education?

□ 12th pass □ Bachelors □ Masters □ PhD

35) What is your gender? □ Female □ Male

36) What is your age? __________________________________________________________________ 37) How many years have you been teaching? _______________________________________________ 38) What is the primary language that you teach in?

□ English □ Hindi □ Other (Please specify) ________________________________________________________

39) Which subject do you primarily teach? □ Math □ Science □ English □ Hindi □ Social Studies □ Computers/Media □ Fine Arts □ Other ___________________________________________________________

40) What is the average class size that you teach? □ Less than 20 students □ 20-30 students □ 30-40 students □ 40-50 students □ 50-60 students □ More than 60 students

Thank you for your participation!

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APPENDIX B DRAFT 2 OF THE SURVEY BASED ON EXPERT REVIEW

Initial Survey Instrument For the purpose of this survey, Information and Communications Technology (ICT) refers to all the digital technologies- that is, computers, laptops, projectors, printers, handhelds, interactive whiteboards, software programs, etc. that teachers use for instructional purposes in schools. It will be commonly referred to as computers and computer-related technologies in this survey. Please answer all of the questions.

I. Information about ICT available for teacher use

Instruction: This section includes questions about the availability of computer-related technologies for you. Please mark the option which best answers the question for you or fill in the blank. 1) Which of these technologies do you have in your home which you use? (Circle all that apply)

□ Desktop Computer □ Laptop □ Tablet □ Smart Phone

□ Printer □ VCD/DVD □ Internet □ None

□ Any other (specify):

2) Which of these technologies do you have in your school which you use? (Circle all that apply)

□ Desktop Computer

□ Laptop □ Tablet □ Projector

□ Interactive White Board (Smart board)

□ Printer □ VCD/DVD □ Internet (LAN /Server)

□ Any other (specify):

3) Where are the computers and computer-related technologies designated for instructional uses located in your school? (Circle all that apply)

□ In computer/ICT lab(s) □ In classrooms □ In the library □ In staff rooms □ On a portable cart □ Any other (specify) _____________________________________________________

II. Teachers’ knowledge/skills toward ICT integration

Instruction: Please mark the option which best answers the question for you or fill in the blank. 4) In what computer-related technologies have you received in-service instruction? (Circle all that apply)

□ Computer based instruction (e.g., drill and practice, tutorials, simulations) □ Computer tools (e.g., word processor, database, spreadsheet) □ Telecommunications/Distance Learning □ Programming

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□ Web 2.0/multimedia □ Computer hardware (troubleshooting) □ Examples of integration into specific curriculum areas □ Any other (specify) _____________________________________________________ □ Not applicable

5) Would you be interested in more in-service ICT training opportunities? □ Yes □ No

6) In general, have you been able to find ICT in-service opportunities appropriate for your needs?

□ Yes □ No

7) To your knowledge, does your school have a policy on technology integration in teaching practices?

□ Yes □ No

8) What has been your school focus toward use of ICT in classrooms? □ Use ICT extensively □ Use ICT sometimes □ Use ICT rarely □ Never use ICT □ Any other (specify) _____________________________________________________ 9) What has been your school’s focus toward your integration of ICT in classroom teaching? Instruction: Please rate your understanding on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA. Please mark the option which best answers the question for you.

SD D N A SA

My school expects me to have the technical skills to use technology □ □ □ □ □

My school expects me to teach lessons that appropriately combine my course content, technologies, and teaching approaches □ □ □ □ □

10) Do you feel your school helps you to integrate technology effectively in your curriculum?

□ Yes □ No

11) Do you feel rewarded by your school when you integrate ICT into classroom practices?

□ Yes □ No

12) Please share how your school has supported you in adopting ICT practices in teaching.

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_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 13) What is your competency level in the following categories? Instruction: Please rate your level of competency toward each of the categories below on the rating scale of Low, Moderate, High.

Low Medium High

Basic computer operation skill □ □ □

Microsoft Word □ □ □

Microsoft Excel □ □ □

Microsoft Power Point □ □ □

Video Editing Tool □ □ □

Picture Editing Tool □ □ □

Audio Editing Tool □ □ □

Browsing the Internet □ □ □

Making/Operating Educational Blogs □ □ □

Use of Open Educational Resources (e.g. Wiki, ebooks) □ □ □

Basic programming skills □ □ □

III. Teachers’ attitudes about available ICT 14) Please rate the following items related to your attitudes about ICT. Instruction: Please rate your attitudes about ICT practices on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD D N A SA

Working with ICT tools makes me feel tense and uncomfortable □ □ □ □ □

I think ICT makes my professional work more difficult □ □ □ □ □

Computer-related technologies are an important part of the future for improving the quality of education □ □ □ □ □

I like to talk to others about teaching with ICT □ □ □ □ □

ICT are necessary tools in both educational and work settings □ □ □ □ □

ICT can be useful instructional aids in almost all subject areas □ □ □ □ □

Teaching with the help of a black board is the only way to teach effectively □ □ □ □ □

To me, using ICT for my professional productivity is exciting □ □ □ □ □

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For my students, using ICT in the classroom is exciting □ □ □ □ □

IV. Teacher self-reports of ICT adoption/rejection

15) How would you rate your decision to use ICT for instructional purposes? Instruction: Please answer the below categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD D N A SA

I plan to use ICT in my teaching activity □ □ □ □ □

I am interested in increasing my use of ICT in my teaching activity □ □ □ □ □

V. Teacher self-reports on their technology use

16) Please rate your information regarding ICT use in classroom Instruction: Please answer the below categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD D N A SA

I know how my teaching role has changed when I am using computer-related technologies □ □ □ □ □

I know that using computer-related technologies require extra time commitments □ □ □ □ □

I have come to know what other teachers are doing in this area □ □ □ □ □

17) How frequently do you use ICT? Instruction: Please answer the below categories on the rating scale of 0- never; 1- rarer than once a month; 2- monthly; 3- weekly; 4- almost daily

On average, how often do you use a computer for your job? 0 1 2 3 4

On average, how often do you use technologies that you have at home for schoolwork (e.g., smart phone, tablet) 0 1 2 3 4

On average, how often do you email to communicate with students? 0 1 2 3 4

On average, how often do you email to communicate with colleagues? 0 1 2 3 4

On average, how often do you print teaching materials? 0 1 2 3 4

On average, how often do you use computers in classrooms for teaching? 0 1 2 3 4

On average, how often do you use presentation programs (e.g., PowerPoint) in classes? 0 1 2 3 4

On average, how often do you use video projectors in classes? 0 1 2 3 4

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On average, how often do you ask students to consult Internet materials for your classes? 0 1 2 3 4

On average, how often do you use the Internet to prepare your classes? 0 1 2 3 4

On average, how often do you use Web 2.0 tools (e.g., Wiki, Blog, YouTube, FB, Twitter) for your classes? 0 1 2 3 4

On average, how often do you use e-learning platforms (e.g., Moodle, Blackboard, etc.) for your classes? 0 1 2 3 4

18) Have you been able to use computers and computer-related technologies in teaching on a continuous basis in your current position? □ Yes □ No □ Any other (specify): _____________________________________________________ 19) Please mention what are the barriers to using technology on a regular basis (e.g., not enough computers, scheduling conflicts, power/internet access problems, lack of support/repair services, etc.) ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 20) If applicable, please mention what have been the motivating factors which have led to using ICT more than what you had been doing before? ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________

VI. Teacher self-reports on confirmation of ICT use

21) Do you feel ICT integration in your classroom teaching has been beneficial for your students? □ Yes □ No □ Any other (specify): _____________________________________________________ 22) Have you been able to integrate ICT use in your teaching routine? □ Yes □ No □ Any other (specify): _____________________________________________________ 23) Have you been able to promote the beneficial use of ICT to your colleagues?

□ Yes □ No

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□ Any other (specify): _____________________________________________________

VII. Demographic Information 24) What is the highest level of your education?

□ 12th pass □ Bachelors □ Masters □ PhD

25) What is your gender? □ Female □ Male

26) What is your age? __________________________________________________________ 27) How many years have you been teaching? ______________________________________ 28) What is the primary language that you teach in?

□ English □ Hindi □ Other (Please specify) _________________________________________________

29) Which subject do you primarily teach? □ Math □ Science □ English □ Hindi □ Social Studies □ Computers/Media □ Fine Arts □ Other ________________________________________________________________

30) What is the average class size that you teach? □ Less than 20 students □ 20-30 students □ 30-40 students □ 40-50 students □ 50-60 students □ More than 60 students

Thank you for your participation!

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APPENDIX C COGNITIVE INTERVIEW WITH TEACHER A

Ms. Jasjeet Kaur (name changed) was a middle school Computer teacher at a New Delhi government school. The Principal of the school had made an announcement for Ms. Kaur to come to the Principal’s room from a hand set which was next to her chair. In about five minute’s time, Ms. Kaur came in the office. The Principal requested both the researcher and the teacher to sit on the couch at the back side of her office and conduct the cognitive interview. In order to break the ice, I informed her about myself and my research and asked her about her experience of working with technology in her current job. She explained to me that she had recently taken a class on the solar system for 7th std. students using the interactive white board and the e-content which has been shared with the teachers. The educational contents were stored in the computers in both English and Hindi languages. E-content of four subjects i.e., Math, Science, Social Science and English were put on the computers in the schools. She informed the researcher that teachers were still getting acquainted with the electronic content. As a teacher proficient in use of computers, she has already explored the electronic content. She mentioned about the in-built lesson plans which are already there to assist teachers in preparing for their classes. The software also has the feature for the teachers to create their own lesson plan. She also informed that each class is for 40 minutes but so far the ICT based classes have been only for 10-15 minutes of the initial class time. When asked about the medium of teaching in the school, the teacher informed that out of the five sections of each class, one section is run in English medium and the other four sections are in Hindi medium. She informed that as teachers will become comfortable with ICT with training and usage, the time of use of ICT in classrooms will also increase slowly.

I explained to the teacher about the cognitive interview process and requested her to read aloud the survey questionnaire and pause wherever she had any confusion or had to raise any concern. I gave the copy of the survey draft to the teacher, and she started to read the draft in a low voice. By the time she reached the third sentence of the beginning paragraph, she had gained some confidence. I kept taking notes as Ms. Kaur read and stopped with her comments.

On item no.2, she said wi-fi option could be given. On item no. 4, IT room can be an option. At many government schools, the

computer room is different from the IT room. She showed agreement by her tone and nodding of head wherever she felt the

items were clear. She would also give examples of how things are clear to her. For example, she mentioned on item no. 5 that their Principal Mam had discussed the software and hardware of tools with the teachers.

On item no. 14, she mentioned that the word ‘competency’ might not be easy for all the teachers to understand. That may be replaced by the word ‘skill’.

On coming to the item no. 15, the teacher appreciated the visual box for the ease of understanding of the content. ‘Visuals are very helpful’, mentioned the teacher. One of the sub-item under item no. 15 included the word ‘black board’. She specified that it is not clear. She suggested to replace it with traditional method/ chalk and board.

She continued reading the rest of the survey draft and kept re-affirming the items as she found them clear to understand. When I asked her about the ease of the survey

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for the teachers, she said that the survey is clear and should be fine for the teachers to fill it up. She also mentioned that most of the teachers in government schools are comfortable in the Hindi language. But if the survey is written in simple and non-technical English language then it should be fine for the teachers to fill it up. I thanked Ms. Kaur for her taking out time to do the cognitive interview.

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APPENDIX D COGNITIVE INTERVIEW WITH TEACHER B

Ms. Manisha (name changed) was the second participant for the cognitive interview. She was an English teacher in senior secondary section. I had a discussion with the Principal of the school on the scenario of ICT in her school. She then announced for two teachers to come in the Vice Principal room which was empty. The cognitive interviews could be held there. I waited in the room for the teacher to come. Ms. Manisha came in the room. I introduced myself and my research and explained to her about the process of the cognitive interview. The teacher informed that she had once participated in filling a survey questionnaire and had found it relevant. After settling in, I gave her the copy of the survey draft to read it aloud and talk out whatever comes to her mind.

On introduction paragraph, the teacher stopped on the very first line of the description and stated that ICT is not a very common term. The more commonly known term amongst teachers is computer technology.

On item 2, the teacher paused for a few seconds and mentioned that they also have a TV in their hall. ‘We use the TV for the students to hear Modi’s (the Prime Minister of India) speech addressed to the youngsters’, said the teacher. She also informed that they were also using recorders for ASL and English spoken activity.

On item 3 which was about the access of technologies to teachers on a scale of 0 to 4, the teacher said that this sounds similar to item 2. She suggested that I may merge the two items together.

On the option listings of item 4, she mentioned that portable cart is not yet relevant in the Indian context.

The teacher stopped on the option listing of item 5 and mentioned that she is not able to understand what ‘telecommunication/Distance Learning’ meant.

She continued reading the items and the options aloud affirming that those were clear to understand. When she reached item no. 14, I asked her if the term ‘competency’ will be clear for teachers to comprehend. She said that it is fine despite being a little technical term. She also mentioned that usually they terms and questions should be fine for young teachers. Old teachers are completely ignorant of the technical terms.

On item 15, while listing out the sub-items, she mentioned that sub-items 1 and 2 sound very similar. ‘You might want to have just one of the two’, said the teacher.

On item 18, the teacher asked me, ‘what do you mean by e-learning platform?’ Though the sub-item had examples listed, she could not understand it. I explained to her about the concept. The teacher mentioned that e-learning platform has not been integrated in the schools in India. ‘Probably, higher education institutes and professors might be aware of it’, said the teacher.

There were a few items which the teacher re-read twice to better understand the question and then said ‘okay’ before moving on to the next item. On item 25, the teacher suggested that we can divide the item into two separate questions - one can be on academic qualification of teachers and second can be on their professional qualification. She suggested that some of the listings under professional qualification can include- B.Ed, M.Ed, Computer-related Diplomas/ Certificate/ courses.

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At the end, I asked if there’s any suggestion if she would want to make. To this the teacher responded that if feasible, the survey should be bilingual. Teachers might be more comfortable with survey in the Hindi language. On asking whether a survey link sent on whatsApp will be filled out or not, she said that it’s tricky. But she said with certainty that most of the teachers will be comfortable filling out a paper survey. I thanked the teacher for her time and participation!

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APPENDIX E COGNITIVE INTERVIEW WITH TEACHER C

Ms. Soni (name changed) was the third teacher for the cognitive interview of the draft survey questionnaire. She was a Geography teacher of the senior secondary section in the same government school where teacher B was. Once Ms. Manisha completed her interview session, she went outside and informed Ms. Soni to go to the Vice-Principal’s office for the interview. Ms. Soni entered the office in a couple of minutes and greeted the researcher. I introduced myself and the research. Both the researcher and the teacher struck a casual conversation which helped each of them to understand their work and get comfortable in undertaking a cognitive interview process. The teacher excitedly said that the best part of technology is for the map work. ‘The way of showing map through digital content is very good. I have used it for taking a quiz in my class. Changes are good’ positively asserted the teacher. I explained to her about how to go ahead with the cognitive interview and requested her to read the survey draft loudly with pauses for questions, comments and feedbacks.

The teacher started reading the questionnaire in a timid voice. To ease her, I mentioned that lots of teachers had different kinds of queries so please feel free to let me know if anything is not clear to her.

Till item no. 5, the teacher didn’t show any point of concern or question. Listing out the response options under item no. 5, she mentioned that the terms such as simulations, hardware, and telecommunications are technical. It would be good if these could be simplified.

She continued reading the following items and stopped at item no. 11 where she read the question, ‘Do you feel your school helps you to integrate technology effectively in your curriculum?’ and said that it would be difficult for the teachers to answer these kinds of questions as no one would like to talk against the school or the Principal. She suggested that instead, the term ‘school policy’ can be used to solicit information on school support questions.

On item no. 14, the teacher asked the meaning of the term ‘competencies’ and when I asked her if ‘skills’ would be easier to understand to which she agreed. On the response option listing in the same item, the teacher asked, ‘what is blogs?’ I tried to explain the concept to her. She mentioned that she feels that these terms are still not common amongst Indian teachers. She suggested that an option of flow chart/ graph can be added in the response list.

While moving forward, the teacher suddenly stopped and asked the researcher, ‘Tell me one thing—won’t it effect the eye sight of students and teachers if they look at the screen during the block teaching class which is for one hour?” After a bit of discussion, I reminded the teacher to continue reading the survey loudly.

On item no.15, the teacher suggested instructional aid could be replaced by ‘educational’ aid. She said, ‘You see, educational aid is easy to understand.’ She continued with her opinion that teachers need to get habitual with ICT. Teaching in today’s world is so challenging.

On item no. 17, the teacher re-read the second sub-item and said, ‘time and energy commitment’ part is complicated. What do you mean by this?’ I explained about the intent of the question and the teacher requested to re-word it.

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Coming on the third sub-item of item no. 18, the teacher shared that teachers in government schools are still not using lots of email services. But, what is being used to communicate is WhatsApp group messaging. ‘We don’t have time to open email’, said the teacher to the researcher.

On the 25th item no. which seeks information on education level of the respondents, the teacher suggested that M.Phil and NET can be added to the list. When asked about her opinion on what should be the language of the survey, the teacher mentioned that English should be fine. ‘Asking the teachers to fill out a physical copy of the survey questionnaire will be easier to get filled up response than tracking if they’ve done the survey online or not’, said the teachers. I thanked the teacher for her participation!

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APPENDIX F COGNITIVE INTERVIEW WITH TEACHER D

Ms. Preeti (name changed) was the fourth teacher who participated in the cognitive interview. She was a Science teacher of middle section in a government school in New Delhi. I had attended her DE class session which she took with students of 7th std. before requesting her to participate in the interview. I congratulated her for conducting an excellent flipped classroom Science session using ICT. I shared my feedback on the class which she had taken. Short videos were shown to the class followed by group discussion and activity-based learning sessions. The whole class was engaged in learning and optimum utilization of ICT tools was visible. I explained to the teacher about the purpose of the cognitive interview and requested her to read aloud the survey draft and share what goes in her thoughts as she reads the survey items.

The teacher started reading the draft questionnaire. Coming on item no. 3, she pointed that one of the rating scale can include the option of ‘twice in a week’. Reading the sub-questions of item no. 3 itself, she stated that the three sub-items were sounding very similar.

On item no. 5, the teacher mentioned that all the response options which had been stated were ‘advanced’ ones. She shared that teachers have usually worked on PPT, downloading of PPT. ‘Not all teachers are computer-savvy’, said the teacher.

On item no. 8, the teacher clarified from the researcher as to what kind of technology plan is being talked about? I explained to her that it means if there’s any school technology policy.

On item number 9, the teacher shared that the question should be modified to ask about the use of ICT in ‘teaching’ instead of asking about the use of ICT in ‘classroom. ‘Classroom becomes very specific and in government schools things have to be flexible to ascertain them. To have an ICT class, we may have to go to a lab or the conference room of the school if it is free’, said the teacher.

The teacher was reading the items in a tone as if she understood the survey items or not in a situation if she has to fill out this survey. She paused on item no.15 and re-read the last sub-item which read as, ‘For my students, using ICT in the classroom is exciting’. She suggested to change the word ‘classroom’ from the sub-section to something like ‘lab’ as students mostly come to the lab room to attend classes using ICT. For item no. 17 again, the teacher reiterated not to use the word ‘classroom’.

Reaching to item no. 18, the teacher stated that item no. 3 and 18 look so similar. ‘Wasn’t this asked earlier?’ queried the teacher. Looking into the sub-items of item no. 18, the teacher mentioned that emailing is not common amongst teachers. ‘Teachers mostly uses WhatsApp, FB, messenger’, she said. Also, E-learning was something she had never heard of, stressed the teacher.

Coming to item no. 25, Ms. Preeti also stated that seeking teachers’ professional qualification in addition to their academic qualification would make sense.

She suggested that ‘bilingual’ can be stated as an option under item no. 29 which asks about the primary language that a teacher teaches in.

I asked the teacher about her views whether the form should be in English as is or should also be interpreted in Hindi. To this, the teacher mentioned that it would be better if the survey is in both Hindi and English. I thanked the teacher for the participation!

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APPENDIX G COGNITIVE INTERVIEW WITH TEACHER E

Ms. Resham Bhargava (name changed) was the fifth teacher for the cognitive interview. She was a math teacher of the middle and secondary sections in a New Delhi government school. I attended her DE class on a Math topic with 8 std. students. Due to some technical challenges, the PowerPoint which had the e-content and videos related to the class topic could not be pulled up. The teacher still went ahead with taking the class covering other aspects of the DE model i.e., project-based learning, student engagement, and reflection. After the class finished, I approached to Ms. Bhargava and explained to her about my research and need to conduct a cognitive interview. She agreed to take out some time for the interview and we sat in the empty class where she had taken her last class session. I requested the teacher to let me know a little bit about her teaching background. She informed me that she has been teaching in the education sector for the last 15 years. So far, she has worked in four schools. For the first eleven years of her teaching, she had taught mathematics in the primary section (1st to 5th std.) and for the last four years, she has been teaching math to secondary section in the present school where she is working. She mentioned that sometimes she has to take math class of middle section classes as well if the Principal of the school allots her the task. The teacher mentioned that her school has been a DE school for the last 2 years. ‘The field coordinator of AIF has taught computer operation to the teachers in this school. For the last 8 months, I have started to use AIF presentations/content’, said Ms. Bhargava. I explained to her about the process of the cognitive interview and requested her to read out aloud and share what comes in her thoughts.

The teacher started reading the survey draft with a clarity of tone and speech. She paused at item no. 2 and said that she doesn’t know what is ‘LAN’.

Coming to item no. 3, she read the sub-items and mentioned that the first and the third sub-items were sounding similar. Reading the next item, the teacher asked the researcher, ‘what does ICT mean?’ I reminded her that the definition is on the first line of the survey draft itself. She said that this term is not very common amongst teachers.

Like other teachers who had taken the cognitive interview, Ms. Bhargava also found the sub-items under item no. 5 as very technical and specifically asked, ‘what is programming?’

On item no. 7, she suggested the researcher to make the question clear by mentioning that it is asking about ICT in-service opportunities ‘in the school’. Mentioning ‘school’ will make the question clear for teachers.

She read the following items and expressed clarity of content till she reached on item on 17. Reading the first sub-item, she asked how a teacher is expected to measure ‘I know how my teaching role has changed?’ The second sub-item demanded clarity of structuring of the statement. The part on ‘time and energy commitments’ was not clear. Also, on the third sub-item, the teacher said, ‘we don’t observe other teachers…once in a month we have faculty meeting. But the 4 teachers involved in AIF’s program can only talk on broad benefit of technology. We’ve actually never talked more on each other’s content, etc.’

On item number 25, this teacher, like others, also mentioned that more response options can be added to the teacher qualification question. For e.g., she said, diploma in

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education and an empty space for any unique qualification can be added to the response items.

When asked about her opinion about the language of the survey draft, the teacher mentioned that a Hindi translation of this survey will be better for most of the teachers in the government schools. On the mode of the survey, the teacher clearly said that paper survey is more reliable source for the researcher. The teacher frankly said, ‘Any technical thing is being hesitated. If a web link disappears then it will be a huge problem for teachers to bring it back.’ She also suggested that having both Hindi and English content in one questionnaire will make it too big. Having both Hindi and English survey separate will be a good idea. Depending on their comfort, teachers can choose which one to pick to fill it out. I thanked Ms. Bhargava for the participation and the inputs!

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APPENDIX H COGNITIVE INTERVIEW WITH TEACHER F

The last was the sixth cognitive interview held in New Delhi which was with Mr. Arun Grover, a Social Science teacher in the middle and secondary sections of a New Delhi government school. I attended and observed his DE class which was on ‘cultures, places and people’. The teacher utilized the e-content in the AIF presentations stored in the laptop that was placed in the class. There were short videos which were played for better understanding and increased class participation. After the class, I requested Mr. Grover to participate in the cognitive interview. I explained to him about the interview and he agreed to take out time to do this. Once the teacher finished his class, he came back to the classroom where I was waiting for the interview. The teacher settled down and started reading the survey draft aloud.

On item no. 2 which seeks input on technologies available at school, the teacher suggested that I can add the option of pen drive. ‘I think teachers are getting used to using pen drives with minimum instruction these days’, said Mr. Grover.

On item no. 3, the teacher smiled and said that the answer will be 0 for all the teachers when asked if they’ve internet in school. Also, on the third sub-item, he said that the relevance of the item is less as there is very little computer-related software in schools.

Reaching on item no. 4, the teacher clearly stated that it’s getting difficult to comprehend the question in English language. He suggested that the survey should also be in Hindi.

On item no. 5, he mentioned that the response options look complicated. ‘Easy terms should be put here’, said the teacher. For example, he said, ‘troubleshooting’ word is complicated.

‘This is fine’, said the teacher, reading the 6th item. The researcher figured out that the teacher did not make the right interpretation of item no. 7 and she explained the question to him. Most of the times, the teacher was reading each item two times to understand what it meant.

On item no. 14, the teacher suggested to replace the word ‘moderate’ with ‘medium’. On the next item, he read the sub-items and mentioned that these attitude questions are also covered in the AIF feedback forms which they fill.

The second sub-item of item no. 17 which was on the time and energy commitments was not clear to the teacher.

On the frequency of use of technology question (item no. 18), the teacher mentioned, ‘At least we do use computer twice in a year for evaluation’. The teacher further said that they use google a lot and maximum people use YouTube and Wiki. On the last sub-item, the teacher asked the researcher, ‘What is moodle?’ I explained the concept of distance learning to the teacher.

Reading the question on the barriers which teachers face in using technology, the teacher stated his own barrier which he faces in his current teaching. He said, ‘Usually projector is hung up. But here the infrastructure doesn’t support it. Here, it’s on a table, you see!’

On item no. 21, which was a long statement asking about the motivating factors to use technology, the teacher suggested it to be re-constructed in a simpler manner.

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On the teacher qualification item (item no. 25), the teacher suggested to add B.Ed, CTET (Central Teacher Eligibility Test) and TET (Teacher Eligibility Test) to the list. Also, computer education can be added to the list, said the teacher.

On the last item of the questionnaire (item no. 31) the teacher smiled and confidently said that as Delhi is divided into educational zones, some zones are much more populated than others. ‘It will be mostly having over 60 students in the North-East zone, whereas in the Central zone, the number of students will not go over 40.’

I thanked Mr. Grover for his participation and inputs!

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APPENDIX I FINAL DRAFT (DRAFT 3) OF THE SURVEY BASED ON TEACHER REVIEW AND

DISCUSSION WITH AIF DIRECTOR

April 1, 2017 Dear Teachers, I am writing to request for your participation in this survey titled, ‘Exploring teachers’ perspectives toward technology integration in teaching’. You have been selected to participate in this survey as you have been associated with AIF’s Digital Equalizer (DE) program at your school. You are one of those teachers who have conducted classes using electronic content and have utilized features of DE’s techno-pedagogy program. In order to get a perspective of technology integration in teaching, all the teachers of different Delhi government schools who had participated in DE program in the academic year 2016-2017 have been selected to fill out this research survey. To answer the survey should only take about 10-15 minutes of your time. Your responses are voluntary and will be kept confidential. It is very important that you provide your honest and genuine opinions in the survey. If you have any questions about this study, please contact Shilpa Sahay at [email protected] or WhatsApp at +1-404-697-7640. For information regarding your rights as a research participant contact UF’s Institutional Review Board at [email protected] or 352-392-0433. By taking a few minutes to share your thoughts and opinions about your perspective on technology integration, you will be helping a great deal in exploring how Indian teachers perceive of technology in present times education. Your insight would be valuable! I hope you enjoy completing the questionnaire. Many Thanks, Shilpa Sahay PhD Candidate, University of Florida

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Survey Instrument For the purpose of this survey, Information and Communications Technology (ICT) refers to all the digital technologies- that is, computers, laptops, projectors, printers, interactive whiteboards, software programs, etc. that teachers use for teaching purposes in schools. It will be commonly referred to as computers and computer-related technologies in this survey. Please answer all of the questions.

A. Information about computer-related technologies available for teacher use

Instruction: This section includes questions about the availability of computer-related technologies for you. Please mark the option which best answers the question for you or fill in the blank. A1) Which of these technologies do you have in your home which you use for preparing for your classes? (Circle all that apply)

□ Desktop computer □ Laptop □ Tablet □ Smart Phone

□ Printer □ VCD/DVD □ Internet □ Pen Drive

□ None □ Any other (specify):

A2) Which of these technologies do you have in your school which you use for teaching purposes? (Circle all that apply)

□ Desktop computer

□ Laptop □ Tablet □ Projector

□ Interactive White Board (Smart board)

□ Printer □ TV/VCD/DVD □ Internet

□ Pen drive □ Computer software

□ Any other (specify):

A3) Where are the computer-related technologies located in your school? (Circle all that apply)

□ In IT/ICT lab □ In classrooms □ In the library □ In staff rooms □ In CAL Lab □ Any other (specify) ____________________________________________________________

A4) How many computers are available for teaching in your school? (Circle the right answer) □ 1 computer □ 1-5 computers □ 5-10 computers □ 10-20 computers □ 20 or more computers

B. Teachers’ knowledge/skills toward use of computer-related technologies

Instruction: Please mark the option which best answers the question for you. Yes No B1) I know there are teachers in my school who are integrating

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technology in teaching. Y N B2) DE program is working with selected teachers of my school. Y N (If yes, teachers of which subjects?) □ Science □ Math □Social Studies □English □ Hindi

□Any other specify): ____________________________ B3) DE program is working with specific classes of my school. Y N (If yes, which classes?) □ class 6 □ class 7 □ class 8 □ class 9 □ class 10 □ any other specify): ____________________________ B4) I am aware of the readiness of my school to support teachers in technology integration in teaching. Y N B5) I have received training in computer-related technologies Y N (If yes, in what?)

□ To operate a computer □ To use computer tools (e.g., MS Word, Excel, PPT) □ To create lesson plan on a computer □ To conduct the Digital Equalizer Way of Teaching (DEWoT) □ To conduct a flipped classroom □ To use educational software (e.g., English Helper, MacMillan) □ Any other (specify): ____________________________

B6) What is your skill level in the following categories? Instruction: Please rate your skill level toward each of the categories below on the rating scale of Nil skill, Low skill, Medium skill, High skill, Expert skill

Nil Low Medium High Expert

Basic computer operation skill (eg., opening pages, using pen drive)

1 2 3 4

5

Microsoft Word 1 2 3 4

5

Microsoft Excel 1 2 3 4

5

Microsoft Power Point 1 2 3 4

5

Video Editing Tool 1 2 3 4

5

Picture Editing Tool 1 2 3 4

5

Audio Editing Tool 1 2 3 4

5

Browsing the Internet 1 2 3 4

5

Downloading from Internet 1 2 3 4

5

Uploading to Internet 1 2 3 4

5

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Use of Educational Blogs/Websites 1 2 3 4

5

Use of Open Educational Resources (eg. YouTube, Google)

1 2 3 4

5

Basic programming skills (eg. Logo, Scratch) 1 2 3 4

5

C. Teachers’ attitudes about available computer-related technologies

C1) Please rate the following items related to your attitudes about computer technologies. Instruction: Please rate your attitudes about technology practices on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD D N A SA

Working with computers make me feel tense and uncomfortable 1 2 3 4 5

I think computer-related technologies make my professional work more difficult 1 2 3 4 5

Computer-related technologies are an important part of the future for improving the quality of education 1 2 3 4 5

I have colleagues who have positive experience in teaching with computer-related technologies 1 2 3 4 5

WhatsApp groups amongst teachers are useful resources 1 2 3 4 5

Computer-related technologies are necessary tools in both educational and work settings 1 2 3 4 5

Computers can be useful educational aids in almost all subject areas 1 2 3 4 5

There are more disadvantages than advantages in teaching with technology in my situation 1 2 3 4 5

Teaching with the help of traditional chalk and board method is the only way to teach effectively 1 2 3 4 5

My school supports and encourages me to integrate technology in my teaching 1 2 3 4 5

D. Teacher self-reports of technology adoption/rejection

D1) How would you rate your decision to use computers for teaching purposes? Instruction: Please answer the below categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD D N A SA

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I have tried to determine the usefulness of computers in my teaching situation 1 2 3 4 5

I plan to continue to use computer-related technologies in my teaching activity 1 2 3 4 5

I am interested in increasing my use of computer-related technologies in my teaching activity 1 2 3 4 5

I used technology in teaching for some time but then decided to stop using it anymore 1 2 3 4 5

I have never considered the integration of computers technology in my teaching 1 2 3 4 5

E. Teacher self-reports on their technology use E1) Please rate your response toward your use of computer-related technologies in teaching Instruction: Please answer the below categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD D N A SA

I know about the changes taking place in my teaching role when I am using computer-related technologies 1 2 3 4 5

I know that using computer-related technologies require extra time commitments 1 2 3 4 5

I consciously plan out a lesson plan when I am using technology in teaching 1 2 3 4 5

E2) How frequently do you use computer-related technologies? Instruction: Please answer the below categories on the rating scale of 1- never; 2- once in six months ; 3- monthly; 4- weekly; 5- daily

Never

Once in six months Monthly Weekly Daily

On average, how often do you use a computer for your job? 1 2 3 4 5

On average, how often do you use technologies that you have at home for schoolwork (e.g., smart phone, tablet) 1 2 3 4 5

On average, how often do you use WhatsApp to communicate with teachers? 1 2 3 4 5

On average, how often do you email to communicate with colleagues? 1 2 3 4 5

On average, how often do you print teaching materials? 1 2 3 4 5

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On average, how often do you use computers for teaching? 1 2 3 4 5

On average, how often do you use presentation programs (e.g., PowerPoint) in classes? 1 2 3 4 5

On average, how often do you use video projectors in classes? 1 2 3 4 5

On average, how often do you ask students to consult Internet materials for your classes? 1 2 3 4 5

On average, how often do you use the Internet to prepare your classes? 1 2 3 4 5

On average, how often do you use Web 2.0 tools (e.g., Wiki, Blog, YouTube, Google, FB, Twitter) for your classes? 1 2 3 4 5

E3) Have you been able to use computers and computer-related technologies in teaching on a continuous basis in your current position? □ Yes □ No □ Any other (specify): ______________________________________________________________________ E4) Please mention what are the barriers to using technology on a regular basis (e.g., not enough computers, scheduling conflicts, power/internet access problems, lack of support/repair services, etc.). ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ E5) Please share what inspires you to use computer-related technologies in your teaching. ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

F. Teacher self-reports on confirmation of use of computer-related technologies

F1) Do you feel computers integration in your classroom teaching has been beneficial for your students? □ Yes □ No

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□ Any other (specify): _____________________________________________________ F2) Have you been able to integrate computers use in your teaching routine? □ Yes □ No □ Any other (specify): _____________________________________________________ F3) Have you been able to promote the beneficial use of computers to your colleagues?

□ Yes □ No □ Any other (specify): _____________________________________________________ F4) Do you see any difference between girls vs. boys in using computer-related technologies in your class?

□ Yes □ No □ Any other (specify): _____________________________________________________ F5) Does your school provide the following?

Yes No Don’t Know

Professional development training in computer use for teachers

□ □ □

Maintenance of computer-related technologies in school □ □ □

Incentives/rewards for teachers to use computers in teaching

□ □ □

F6) What has been your school’s expectation toward your use of computers in teaching? Instruction: Please rate your understanding on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA. Please mark the option which best answers the question for you.

SD D N A SA

My school expects me to have the technical skills to use technology 1 2 3 4 5

My school expects me to teach lessons that appropriately combine my course content, technologies, and teaching approaches 1 2 3 4 5

My school has no expectation from me to use computers in teaching

1 2 3 4 5

My school expects me to continue using computers in teaching even after there is no support from DE field coordinators 1 2 3 4 5

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G. Demographic Information G1) What is the highest level of your education?

□ 12th pass □ Bachelors □ Masters □ PhD □ Any other (specify):

_____________________________________________________ G2) What are your teaching qualifications? (Circle all that apply) □ Diploma in Education

□ B. Ed □ M.Ed □ M.Phil □ Computer diploma/ certificate □ NET □ CTET □ TET □ Any other (specify): _____________________________________________________ G3) What is your gender?

□ Female □ Male

G4) What is your age? _____________________________________________________ G5) How many years have you been teaching? _____________________________________________________ G6) How many years have you been teaching with computers-related technologies? _____________________________________________________ G7) In which year did you receive your first training on teaching with computers? _____________________________________________________ G8) What is the primary language that you teach in?

□ English □ Hindi □ Other (Please specify) ________________________________________________

G9) Which subject do you primarily teach? □ Math □ Science □ English □ Social Studies □ Other __________________________________________

G10) Which school zone do you teach in?

□ North zone □ North West zone □ North East zone

□ West zone □ Central zone □ New Delhi zone

□ East zone □ South East zone □ South zone

G11) What is the average class size that you teach?

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□ Less than 20 students □ 20-30 students □ 30-40 students □ 40-50 students □ 50-60 students □ More than 60 students

Thank you for your participation!

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APPENDIX J GOOGLE TRANSLATION OF THE SURVEY (DRAFT 3) IN HINDI

सरे्वक्षण उपकरण

इस सरे्वक्षण के प्रयोजन के लिए, सूचना और संचार प्रौद्योलिकी (आईसीटी) सभी लिलजटि technologies- है

लक, कंपू्यटर, िैपटॉप, प्रोजेक्टर, लपं्रटर, इंटरैक्टक्टर्व whiteboards, सॉफ्टरे्वयर प्रोग्राम, आलि है लक लिक्षको ं

को सू्किो ंमें अध्यापन प्रयोजनो ंके लिए उपयोि करने के लिए संिलभित करता है। यह आमतौर पर कंपू्यटर

और इस सरे्वक्षण में कंपू्यटर से संबंलित प्रौद्योलिलकयो ंके रूप में करने के लिए भेजा जाएिा।

कृप्या सभी सर्वािो ंका जर्वाब िें।

A. कंपू्यटर से संबंधित धिक्षक उपयोग के धिए उपिब्ध तकनीको ंके बारे में जानकारी ए

लनिेि: इस अनुभाि में आप के लिए कंपू्यटर से संबंलित प्रौद्योलिलकयो ंकी उपिब्धता के बारे में सर्वाि भी

िालमि है। लर्वकल्प है जो आपके लिए सबसे अच्छा सर्वाि का जर्वाब लनिान या खािी भरें।

A1) इन प्रौद्योलिलकयो ंके जो आप अपने घर जो आप अपनी कक्षाओ ंके लिए तैयारी के लिए उपयोि में क्या

है? (सलकि ि सब िािू)

□ िेस्कटॉप कंपू्यटर □ िैपटॉप □ टैबिेट □ स्माटि फोन

□ लपं्रटर □ र्वीसीिी / िीर्वीिी □ इंटरनेट □ पेन िर ाइर्व

□ कोई भी □ लकसी भी अन्य

(लनलििष्ट):

ए2) इन प्रौद्योलिलकयो ंमें से कौन सा आप अपने सू्कि जो आप लिक्षण उदे्दश्ो ंके लिए उपयोि में क्या है?

(सलकि ि सब िािू)

□ िेस्कटॉप कंपू्यटर □ िैपटॉप □ टैबिेट □ प्रोजेक्टर

□ इंटरएक्टक्टर्व व्हाइट बोिि

(स्माटि बोिि)

□ लपं्रटर □ टीर्वी / र्वीसीिी /

िीर्वीिी

□ इंटरनेट

□ पेन िर ाइर्व □ कंपू्यटर सॉफ्टरे्वयर □ लकसी भी अन्य

(लनलििष्ट):

ए3) जहां कंपू्यटर से संबंलित प्रौद्योलिलकयो ंके अपने सू्कि में क्टथित हैं? (सलकि ि सब िािू)

□ आईटी में / आईसीटी प्रयोििािा

□ कक्षाओ ंमें

□ पुस्तकािय में

□ में कमिचाररयो ंके कमरे

□ सीएएि िैब में

□ कोई अन्य (लनलििष्ट) ____________________________________________________________

ए4) लकतने कंपू्यटर अपने सू्कि में पढाने के लिए उपिब्ध हैं? (सही जर्वाब पर घेरा बनाएं)

□ 1 कंपू्यटर

□ 1-5 कंपू्यटर

□ 5-10 कंपू्यटर

□ 10-20 कंपू्यटर

□ 20 या अलिक कंपू्यटरो ं

B. धिक्षक ज्ञान / कंपू्यटर से संबंधित प्रौद्योधगधकयो ंके इसे्तमाि की ओर कौिि

लनिेि: लर्वकल्प है जो आपके लिए सबसे अच्छा सर्वाि का जर्वाब लचलित करें।

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हा नही

B1) मैं जानता हूँ लक मेरे सू्कि में लिक्षको ंको जो एकीकृत कर रहे है लिक्षण में प्रौद्योलिकी। हा नही

B2) िे कायिक्रम मेरे सू्कि के चयलनत लिक्षको ंके साि काम कर रहा है।

(हाूँ, तो जो लर्वषयो ंके लिक्षको?ं)

□ लर्वज्ञान □ िलणत □ सामालजक अध्ययन

□ अंगे्रजी □ लहन्दी

□ कोई अन्य लनलििष्ट): ____________________________

B3) िे कायिक्रम मेरे सू्कि के लर्वलिष्ट र्विों के साि काम कर रहा है। हा नही

(यलि हाूँ, जो कक्षाओ?ं)

□ कक्षा 6 □कक्षा 7 □ कक्षा 8

□ कक्षा 9 □ कक्षा 10

□ लकसी अन्य लनलििष्ट): ____________________________

B4) मैं अपने सू्कि की तत्परता में लिक्षको ंका समििन करने के बारे में पता कर रहा हूँ हा नही

लिक्षण में प्रौद्योलिकी के एकीकरण।

B5) मैं कंपू्यटर से संबंलित प्रौद्योलिलकयो ंर्वाई एन में प्रलिक्षण प्राप्त लकया है हा नही

(यलि हां, तो क्या?)

□ एक कंपू्यटर संचालित करने

□ कंपू्यटर उपकरणो ंका उपयोि करने के लिए (उिाहरण के लिए, एमएस र्विि , एके्सि, पीपीटी)

□ एक कंपू्यटर पर सबक योजना बनाने के लिए

□ का संचािन करने के लिए लिक्षण की लिलजटि तुल्यकारक मािि (DEWoT)

□ एक से क्टलिप कक्षा का संचािन करने के लिए

□ िैलक्षक सॉफ्टरे्वयर का उपयोि करने के लिए (उिाहरण के लिए, अंगे्रजी हेल्पर, मैकलमिन)

□ कोई अन्य (लनलििष्ट): ____________________________

B6) लनम्नलिक्टखत शे्रलणयो ंमें अपने कौिि का स्तर क्या है?

लनिेि: िून्य कौिि, कम कौिि, मध्यम कौिि, उच्च कौिि, लर्विेषज्ञ कौिि की रेलटंि पैमाने पर नीचे

शे्रलणयो ंमें से प्रते्यक की ओर अपने कौिि के स्तर कृपया िर िून्य कम मध्यम उच्च लर्विेषज्ञ

िून्य कम मध्यम उच्च लर्विेषज्ञ

बेलसक कंपू्यटर संचािन कौिि (जैसे।, पेन िर ाइर्व का

उपयोि कर पृष्ो ंखोिने)

1 2 3 4

5

माइक्रोसॉफ्ट र्विि

1 2 3 4

5

माइक्रोसॉफ्ट एके्सि

1 2 3 4

5

माइक्रोसॉफ्ट पार्वरप्वाइंट

1 2 3 4

5

र्वीलियो संपािन उपकरण

1 2 3 4

5

लचत्र संपािन उपकरण

1 2 3 4

5

ऑलियो संपािन उपकरण

1 2 3 4

5

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इंटरनेट ब्राउंलजंि

1 2 3 4

5

इंटरनेट से िाउनिोि

1 2 3 4

5

इंटरनेट से अपिोि

1 2 3 4

5

िैलक्षक ब्लॉि / रे्वबसाइटो ंके उपयोि

1 2 3 4

5

ओपन िैलक्षक संसािनो ंके उपयोि (जैसे। यूटू्यब, िूिि) 1

1 2 3 4

5

5

बेलसक प्रोग्रालमंि कौिि (जैसे। िोिो, सै्क्रच)

1 2 3 4

5

C. उपलब्ध कंपू्यटर से संबंधित तकनीक ंके बारे में सी धिक्षक नजररए

C1) कंपू्यटर तकनीक ंके बारे में अपने दृधिक ण से संबंधित धनम्नधलखित मद ंक रेट करें।

धनदेि: ज रदार की रेधटंग पैमाने पर प्रौद्य धगकी के व्यवहार के बारे में अपने दृधिक ण कृपया दर असहमत

= एसडी असहमत = डी न सहमत / असहमत = एन सहमत = एक ज रदार सहमत = एसए

एसिी िी एन ए एसए

कंपू्यटर के साथ काम मेरे तनाव और असहज

महसूस करते हैं 1 2 3 4 5

मुझे लगता है धक कंपू्यटर से संबंधित

प्रौद्य धगधकय ंके अपने पेिेवर काम और अधिक

कधिन बना 1 2 3 4 5

कंपू्यटर से संबंधित प्रौद्य धगधकय ंधिक्षा की

गुणवत्ता में सुिार के धलए भधवष्य का एक

महत्वपूणण धहस्सा हैं 1 2 3 4 5

मैं उनके सहय धगय ंने ज कंपू्यटर से संबंधित

प्रौद्य धगधकय ंके साथ धिक्षण में सकारात्मक

अनुभव है 1 2 3 4 5

धिक्षक ंके बीच WhatsApp समूह ंउपय गी

संसािन हैं 1 2 3 4 5

कंपू्यटर से संबंधित प्रौद्य धगधकय ंद न ंिैधक्षक

और काम सेधटंग्स में आवश्यक उपकरण हैं

1 2 3 4 5

कंपू्यटर लगभग सभी धवषय के्षत् ंमें उपय गी

िैधक्षक एड्स ह सकता है

1 2 3 4 5

वहााँ मेरी खथथधत में प्रौद्य धगकी के साथ धिक्षण में

लाभ की तुलना में अधिक नुकसान कर रहे हैं

1 2 3 4 5

पारंपररक चाक और ब डण धवधि की मदद से

धिक्षण क प्रभावी ढंग से पढाने के धलए एक ही

रास्ता है

1 2 3 4 5

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मेरे सू्कल का समथणन करता है और मेरी धिक्षण

में प्रौद्य धगकी क एकीकृत करने के धलए मुझे

प्र त्साधहत करती है

1 2 3 4 5

D. धिक्षक प्रौद्योधगकी अपनाने / अस्वीकृधत के स्व-ररपोटों

D1) आप कैसे प्रयोजनो ंके लिक्षण के लिए कंपू्यटर का उपयोि करने के लिए अपने लनणिय िर होिा?

लनिेि: जोरिार की रेलटंि पैमाने पर नीचे शे्रलणयो ंकृपया उत्तर असहमत = एसिी असहमत = िी न सहमत

/ असहमत = एन सहमत = एक जोरिार सहमत = एसए

एसिी िी एन ए एसए

मैं अपने लिक्षण की क्टथिलत में कंपू्यटर की

उपयोलिता का लनिािरण करने की कोलिि की है 1 2 3 4 5

मैं अपने लिक्षण िलतलर्वलि में कंपू्यटर से संबंलित

प्रौद्योलिलकयो ंका उपयोि करने के लिए जारी

करने की योजना 1 2 3 4 5

मैं अपने लिक्षण िलतलर्वलि में कंपू्यटर से संबंलित

प्रौद्योलिलकयो ंके अपने उपयोि को बढाने में

लििचस्पी रहा हूँ 1 2 3 4 5

मैं कुछ समय के लिए अध्यापन में तकनीक का

इसे्तमाि लकया िेलकन तब यह अब और का

उपयोि कर बंि करने का फैसिा 1 2 3 4 5

मैं अपने लिक्षण में कंपू्यटर प्रौद्योलिकी के

एकीकरण कभी नही ंमाना जाता है 1 2 3 4 5

E. उनकी तकनीक के उपय ग पर ई धिक्षक स्व-ररप टों

E1) धिक्षण में कंपू्यटर से संबंधित प्रौद्य धगधकय ंके अपने उपय ग की ओर आपकी प्रधतधिया की दर से

करें

धनदेि: ज रदार की रेधटंग पैमाने पर नीचे शे्रधणय ंकृपया उत्तर असहमत = एसडी असहमत = डी न सहमत

/ असहमत = एन सहमत = एक ज रदार सहमत = एसए

एसिी िी एन ए एसए

मैं अपने धिक्षण भूधमका में ह रही है जब मैं कंपू्यटर से

संबंधित प्रौद्य धगधकय ंका उपय ग कर रहा पररवतणन के

बारे में पता 1 2 3 4 5

मुझे पता है धक कंपू्यटर से संबंधित प्रौद्य धगधकय ंका

उपय ग अधतररक्त समय प्रधतबद्धताओ ंकी आवश्यकता

ह ती है 1 2 3 4 5

मैं ह ि में एक सबक य जना की य जना है जब मैं

धिक्षण में प्रौद्य धगकी का उपय ग कर रहा 1 2 3 4 5

E2) आप कंपू्यटर से संबंधित प्रौद्य धगधकय ंधकतनी बार प्रय ग करते हैं?

धनदेि: 1- कभी नही ंकी रेधटंग पैमाने पर नीचे शे्रधणय ंका उत्तर दें; 2- छह महीने में एक बार; 3 माधसक; 4

साप्ताधहक; 5 दैधनक

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कभी

नही ं

छह

महीने में

एक बार माधसक साप्ताधहक दैधनक

औसत पर, धकतनी बार आप अपने काम के

धलए एक कंपू्यटर का उपय ग करें? 1 2 3 4 5

औसत पर, धकतनी बार आप आप सू्कल के

धलए घर पर है धक प्रौद्य धगकी का उपय ग

करते हैं (उदाहरण के धलए, स्माटण फ न,

टैबलेट) 1 2 3 4 5

औसत पर, धकतनी बार आप धिक्षक ंके साथ

संवाद करने के धलए WhatsApp का उपय ग

करें? 1 2 3 4 5

औसत पर, धकतनी बार आप सहय धगय ंके

साथ संवाद करने के धलए ईमेल है? 1 2 3 4 5

औसत पर, धकतनी बार आप धिक्षण सामग्री

मुधित? 1 2 3 4 5

औसत पर, धकतनी बार आप धिक्षण के धलए

कंपू्यटर का इसे्तमाल करते हैं? 1 2 3 4 5

औसत पर, धकतनी बार आप कक्षाओ ंमें

प्रसु्तधत प्र ग्राम (जैसे, PowerPoint) का

उपय ग करें? 1 2 3 4 5

औसत पर, धकतनी बार आप कक्षाओ ंमें

वीधडय प्र जेक्टर प्रय ग करते हैं? 1 2 3 4 5

औसत पर, धकतनी बार आप अपने वगों के

धलए इंटरनेट सामग्री से परामिण करने के धलए

छात् ंपूछ रहे ह ? 1 2 3 4 5

औसत पर, धकतनी बार आप इंटरनेट का

उपय ग अपनी कक्षाओ ंतैयार करने के धलए

है? 1 2 3 4 5

औसत पर, धकतनी बार आप अपने वगों के

धलए वेब 2.0 उपकरण (उदाहरण के धलए,

धवकी, ब्लॉग, यूटू्यब, गूगल, एफबी, धिटर) का

उपय ग करें? 1 2 3 4 5

E3) आप अपने वतणमान खथथधत में एक सतत आिार पर धिक्षण में कंपू्यटर और कंपू्यटर से संबंधित

प्रौद्य धगधकय ंका उपय ग करने में सक्षम है?

□ हााँ

□ नही ं

□ क ई अन्य (धनधदणि): ____________________________

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E4) कृपया क्या एक धनयधमत आिार पर प्रौद्य धगकी का उपय ग करने के धलए अवर ि कर रहे हैं उले्लि

है (जैसे, पयाणप्त नही ंकंपू्यटर, समयबद्धन संघषण, िखक्त / इंटरनेट का उपय ग समस्याओ,ं समथणन /

मरम्मत सेवाओ ंकी कमी, आधद)।

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

___________________________________

E5) कृपया धहस्सा क्या आप अपने धिक्षण में कंपू्यटर से संबंधित प्रौद्य धगधकय ंका उपय ग करने के धलए

पे्रररत करती है।

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

___________________________________

F. एफ धिक्षक कंपू्यटर से संबंधित प्रौद्य धगधकय ंके इसे्तमाल की पुधि पर स्व-ररप टों

F1) आप अपनी कक्षा धिक्षण में कंपू्यटर एकीकरण महसूस करते हैं अपने छात् ंके धलए फायदेमंद रहा

है?

□ हााँ

□ नही ं

□ क ई अन्य (धनधदणि): _____________________________________________________

F2) आप क एकीकृत करने के धलए कंपू्यटर अपने धिक्षण धदनचयाण में उपय ग में सक्षम है?

□ हााँ

□ नही ं

□ क ई अन्य (धनधदणि): _____________________________________________________

F3) यधद आप अपने सहय धगय ंके धलए कंपू्यटर के लाभप्रद उपय ग क बढावा देने के धलए सक्षम है?

□ हााँ

□ नही ं

□ क ई अन्य (धनधदणि): _____________________________________________________

F4) आप अपने वगण में कंपू्यटर से संबंधित प्रौद्य धगकी का उपय ग कर में लड़धकय ंबनाम लड़क ंके बीच

क ई अंतर देिते हैं?

□ हााँ

□ नही ं

□ क ई अन्य (धनधदणि): _____________________________________________________

F5) अपने सू्कल के बाद प्रदान करते हैं?

हां नही ं पता नही ं

मेरे सू्कल में मुझे उम्मीद है प्रौद्य धगकी का उपय ग करने के धलए

तकनीकी कौिल के धलए

□ □ □

सू्कल में कंपू्यटर से संबंधित प्रौद्य धगधकय ंका रिरिाव □ □ □

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प्र त्साहन / धिक्षक ंके धलए पुरस्कार धिक्षण में कंपू्यटर का उपय ग

करने के धलए

□ □ □

F6) क्या धिक्षण में कंपू्यटर के उपय ग की ओर अपने अपने सू्कल की अपेक्षा की गई है?

धनदेि: की रेधटंग पैमाने पर अपनी समझ कृपया दर असहमत = एसडी असहमत = डी न सहमत /

असहमत = एन सहमत = एक ज रदार सहमत = एसए। धवकल्प है ज आपके धलए सबसे अच्छा सवाल

का जवाब धचधित करें।

एसिी िी एन ए एसए

मेरे सू्कल में मुझे उम्मीद है प्रौद्य धगकी का

उपय ग करने के धलए तकनीकी कौिल के धलए 1 2 3 4 5

मेरे सू्कल में मुझे सबक है धक उधचत रूप से

अपने पाठ्यिम सामग्री गिबंिन, प्रौद्य धगकी,

और धिक्षण दृधिक ण क पढाने के धलए उम्मीद 1 2 3 4 5

मेरे सू्कल मुझ से क ई उम्मीद धिक्षण में कंपू्यटर

का उपय ग करने के धलए है 1 2 3 4 5

मेरे सू्कल में मेरे धिक्षण में कंपू्यटर का उपय ग

करने के बाद भी डे के्षत् समन्वयक ंसे क ई

समथणन नही ंहै वहााँ जारी रिने की उम्मीद 1 2 3 4 5

G. जनसांखिकीय जानकारी

G1) अपनी धिक्षा के उच्चतम स्तर क्या है?

□ 12 वी ंपास

□ स्नातक

□ मास्टसण

□ पीएचडी

□ क ई अन्य (धनधदणि): _____________________________________________________

G2) अपने धिक्षण य ग्यता क्या हैं? (सधकण ल सब लागू)

□ धिक्षा में धडप्ल मा

□ बी.एड.

□ M.Ed

□ एम.धफल

□ कम्प्पू्यटर धडप्ल मा / सधटण धफकेट

□ नेट

□ CTET

□ TET

□ क ई अन्य (धनधदणि): _____________________________________________________

G3) अपने धलंग क्या है?

□ मधहला

□ नर

G4) तुम्हारी उम्र क्या है? __________________________________________________________

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G5) आप धकतने साल अध्यापन धकया गया है? _______________________________________

G6) धकतने साल आप कंपू्यटर से संबंधित प्रौद्य धगधकय ंके साथ अध्यापन धकया गया है? __________

G7) ज वषण में आप कंपू्यटर के साथ धिक्षण पर अपना पहला प्रधिक्षण प्राप्त धकया था? ____________

G8) प्राथधमक भाषा है धक आप में पढाने क्या है?

□ अंगे्रजी

□ धहन्दी

□ अन्य (कृपया बताएं) _________________________________________________

G9) ज धवषय आप मुि रूप से धसिाते हैं?

□ गधणत

□ धवज्ञान

□ अंगे्रजी

□ सामाधजक अध्ययन

□ अन्य ________________________________________________________________

G10) कौन सा सू्कल ज न आप में धसिाते हैं?

□ उत्तर के्षत् □ उत्तर-पधिम के्षत् □ नॉथण ईस्ट ज न

□ वेस्ट ज न □ मध्य के्षत् □ नई धदल्ली ज न

□ ईस्ट ज न □ दधक्षण पूवण के्षत् □ साउथ ज न

G11) औसत दजे का आकार है धक आप धसिा क्या है?

□ कम से कम 20 छात् ं

□ 20-30 छात् ं

□ 30-40 छात् ं

□ 40-50 छात् ं

□ 50-60 छात् ं

□ 60 से अधिक छात् ंक

आपकी भागीदारी के धलए िन्यवाद!

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APPENDIX K INSTRUCTION FOR FIELD COORDINATORS ON SURVEY COLLECTION

This survey is to be filled out by all the teachers of Delhi government schools

who had participated in the DE program in the academic year 2016-2017.

Please get the survey filled out from the DE teachers of the schools you had

visited in 2016-17. For example, if you had visited 5 schools and had worked with

4 teachers in each school, then, please collect the survey from the 20 teachers

with whom you had worked.

To fill out the survey should not take more than 10-15 minutes for a teacher.

Please inform the teachers who would be the participants of this survey that all

the information they share and any of their personal information will remain

confidential.

If a teacher wishes to know from you what this survey is about, then, you may

inform her/him that it is for a research purpose on what teachers perceive about

technology integration in teaching in Delhi government schools.

Please encourage the participants to provide their honest and genuine opinions

in the survey. When teachers will share what they truly believe then it would be

easier for the research to bring out the right picture of teachers’ perspectives on

technology integration in teaching. That way, this research will be a true

contribution to the literature present on this topic. Also, the result of this research

can be used as recommendations to the educational policy-making bodies.

All the Field Coordinators are requested to collect their copies of survey from AIF

office on March 30th, 2017.

There will be four weeks for you to get the survey filled out by your teachers.

Please start the survey collection from the 1st week of April, 2017. A good

strategy to get a high response rate is to hand-deliver the survey to the teacher

and request her/him to spare out 10 minutes then itself to fill out the survey and

return it back to you.

If a teacher takes the survey questionnaire to fill out later, then please let her/him

know that you would like to collect it back during your visit to the school next

week. Please send a reminder to the teacher a day before to get the filled out

survey to school so that you can collect the survey on time.

Please collect all your filled surveys by the last week of April and pass them all

together to Ritu Maurya or Sona Grover at AIF office during the last Thursday

meeting (April 27th, 2017).

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Your contribution to getting the survey filled out is highly appreciable and will be

acknowledged in the research document.

If you have any doubt or question, then please email me at

[email protected].

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APPENDIX L CODING SCHEME ON THE SURVEY ITEMS

ITEM NAME SCORE

BI. Information on other teachers integrating technology in teaching yes (1)

no (0)

B2. Subject teachers with whom DE program works yes (1)

no (0)

B3. Classes in which DE program runs yes (1)

no (0)

B4. Awareness about school support yes (1)

no (0)

B5. Computer-related technologies' trainings received yes (1)

no (0)

B6. Your skill level Nil (0)

Low (1)

Medium (2)

High (3)

Expert (4)

C1. Rate your attitudes toward computers and computer-related technologies SD (0)

D (1)

N (2)

A (3) SA (4)

D1. Rate your decision to use computers-related technologies SD (0)

D (1)

N (2)

A (3)

SA (4)

E1. Rate your use of computers-related technologies SD (0)

D (1)

N (2)

A (3)

SA (4)

E2. Frequency of use Never (0)

Once in six months (1)

Monthly (2)

Weekly (3)

Daily (4)

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E3. Use of computers on continuous basis yes (1)

no (0)

E4. Barriers to use Themes

E5. Inspiration to use Themes

F1. Benefits for students yes (1)

no (0)

F2. Integration of computers in teaching routine yes (1)

no (0)

F3. Promotion of benefits of computers-related technologies yes (1)

no (0)

F4. Difference in girls and boys in computer use yes (1)

no (0)

F5. School’s technology provisions yes (1)

no (0)

F6. School’s expectations toward your use of technology SD (0)

D (1)

N (2)

A (3)

SA (4)

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APPENDIX M THE SURVEY CODEBOOK

A survey on:

‘Exploring teachers’ perspectives toward technology integration in teaching.’

A research study conducted by: Shilpa Sahay

PhD Candidate, University of Florida In association with:

American India Foundation, New Delhi Unique ID#---

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April 6, 2017 Dear Teachers, I am writing to request for your participation in this survey titled, ‘Exploring teachers’ perspectives toward technology integration in teaching’. You have been selected to participate in this survey as you have been associated with AIF’s Digital Equalizer (DE) program at your school. You are one of those teachers who have conducted classes using electronic content and have utilized features of DE’s techno-pedagogy program. In order to get a perspective of technology integration in teaching, all the teachers of different Delhi government schools who had participated in DE program in the academic year 2016-2017 have been selected to fill out this research survey. To answer the survey should only take about 20-30 minutes of your time. Your responses will not be connected with your name, and so will be anonymous. Your responses are voluntary and you can skip any question that you don’t want to answer. It is very important that you provide your honest and genuine opinions in the survey. Your filling out this survey is taken as your consent of participation in this research. There are no direct benefits, risks, or compensation for participating in the study. If you have any questions about this study, please contact Shilpa Sahay at [email protected] or WhatsApp at +1-404-697-7640 or Dr. Kara Dawson at [email protected] or call at +1-352-273-4177. For information regarding your rights as a research participant contact UF’s Institutional Review Board at [email protected] or +1-352-392-0433. By taking a few minutes to share your thoughts and opinions about your perspective on technology integration, you will be helping a great deal in exploring how Indian teachers perceive of technology in present times education. Your insight would be valuable! I hope you enjoy completing the questionnaire. Many Thanks, Shilpa Sahay PhD Candidate, University of Florida

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Survey Instrument

For the purpose of this survey, Information and Communications Technology (ICT) refers to all the digital technologies- that is, computers, laptops, projectors, printers, interactive whiteboards, software programs, etc. that teachers use for teaching purposes in schools. It will be commonly referred to as computers and computer-related technologies in this survey. Please answer all of the questions.

F. Information about computer-related technologies available for teacher use

Instruction: This section includes questions about the availability of computer-related technologies for you. Please mark the option which best answers the question for you or fill in the blank. A1) Which of these technologies do you have in your home which you use for preparing for your classes? (Circle all that apply) (To mark as 1 if selected or else mark it as 0)

□ Desktop computer A1_DC

□ Laptop A1_Lap □ Tablet A1_TAB

□ Smart Phone A1_SP

□ Printer A1_Prin □ VCD/DVD A1_VCD □ Internet A1_Int

□ Pen Drive A1_PD

□ None A1_None □ Any other (specify): A1_Other

A2) Which of these technologies do you have in your school which you use for teaching purposes? (Circle all that apply) (To mark as 1 if selected or else mark it as 0)

□ Desktop computer A2_DC

□ Laptop A2_Lap □ Tablet A2_TAB □ Projector A2_Proj

□ Interactive White Board (Smart board) A2_IWB

□ Printer A2_Prin □ TV/VCD/DVD A2_TVVCD

□ Internet A2_Int

□ Pen drive A2_PD □ Computer software A2_CS

□ Any other (specify): A2_Other

A3) Where are the computer-related technologies located in your school? (Circle all that apply) (To mark as 1 if selected or else mark it as 0)

□ In IT/ICT lab A3_IT □ In classrooms A3_class □ In the library A3_Lib □ In staff rooms A3_Staff

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□ In CAL Lab A3_Cal □ Any other (specify) A3_Other

____________________________________________________________ A4) How many computers are available for teaching in your school? (Circle the right answer) □ 1 computer 1 □ 1-5 computers 2 □ 5-10 computers 3 □ 10-20 computers 4 □ 20 or more computers 5

G. Teachers’ knowledge/skills toward use of computer-related technologies

Instruction: Please mark the option which best answers the question for you.

Yes(Y) 1 No(N) 0

B1) I know there are teachers in my school who are integrating technology in teaching. Y N B2) DE program is working with selected teachers of my school. Y N (If yes, teachers of which subjects?) (To mark as 1 if selected or else mark it as 0)

□ Science B2_Sci □ Math B2_Math □Social Studies B2_ssc □English B2_Eng □ Hindi B2_Hin □Any other specify): B2_Other____________________________

B3) DE program is working with specific classes of my school. Y N (If yes, which classes?) (To mark as 1 if selected or else mark it as 0)

□ class 6 B3_cl6 □ class 7 b3_cl7 □ class 8 B3_cl8 □ class 9 B3_cl9 □ class 10 B3_cl10 □ any other specify): B3_other ____________________________ B4) I am aware of the readiness of my school to support teachers in technology integration in teaching. Y N B5) I have received training in computer-related technologies Y N (If yes, in what?) (To mark as 1 if selected or else mark it as 0)

□ To operate a computer B5_operate

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□ To use computer tools (e.g., MS Word, Excel, PPT) B5_use □ To create lesson plan on a computer B5_create LP □ To conduct the Digital Equalizer Way of Teaching (DEWoT) B5_DEWoT □ To conduct a flipped classroom B5_FC □ To use educational software (e.g., English Helper, MacMillan) B5_software □ Any other (specify):

B5_other__________________________________________ B6) What is your skill level in the following categories? Instruction: Please rate your skill level toward each of the categories below on the rating scale of Nil skill, Low skill, Medium skill, High skill, Expert skill

Nil 1

Low 2 Medium 3 High4

Expert5

a) Basic computer operation skill (eg.,

opening pages, using pen drive)

1 2 3 4

5

b) Microsoft Word 1 2 3 4

5

c) Microsoft Excel 1 2 3 4

5

d) Microsoft Power Point 1 2 3 4

5

e) Video Editing Tool 1 2 3 4

5

f) Picture Editing Tool 1 2 3 4

5

g) Audio Editing Tool 1 2 3 4

5

h) Browsing the Internet 1 2 3 4

5

i) Downloading from Internet 1 2 3 4

5

j) Uploading to Internet 1 2 3 4

5

k) Use of Educational Blogs/Websites 1 2 3 4

5

l) Use of Open Educational Resources

(eg. YouTube, Google)

1 2 3 4

5

m) Basic programming skills (eg. Logo,

Scratch)

1 2 3 4

5

H. Teachers’ attitudes about available computer-related technologies

C1) Please rate the following items related to your attitudes about computer technologies.

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Instruction: Please rate your attitudes about technology practices on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD 1 D 2 N 3 A 4 SA 5

a) Working with computers make

me feel tense and uncomfortable 1 2 3 4 5

b) I think computer-related

technologies make my

professional work more difficult 1 2 3 4 5

c) Computer-related technologies

are an important part of the future

for improving the quality of

education 1 2 3 4 5

d) I have colleagues who have

positive experience in teaching

with computer-related

technologies 1 2 3 4 5

e) WhatsApp groups amongst

teachers are useful resources 1 2 3 4 5

f) Computer-related technologies

are necessary tools in both

educational and work settings 1 2 3 4 5

g) Computers can be useful

educational aids in almost all

subject areas 1 2 3 4 5

h) There are more disadvantages

than advantages in teaching with

technology in my situation 1 2 3 4 5

i) Teaching with the help of

traditional chalk and board

method is the only way to teach

effectively 1 2 3 4 5

j) My school supports and

encourages me to integrate

technology in my teaching 1 2 3 4 5

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I. Teacher self-reports of technology adoption/rejection D1) How would you rate your decision to use computers for teaching purposes? Instruction: Please answer the below categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD 1 D 2 N 3 A 4 SA 5

a) I have tried to determine the

usefulness of computers in my

teaching situation 1 2 3 4 5

b) I plan to continue to use computer-

related technologies in my teaching

activity 1 2 3 4 5

c) I am interested in increasing my use

of computer-related technologies in

my teaching activity 1 2 3 4 5

d) I used technology in teaching for

some time but then decided to stop

using it anymore 1 2 3 4 5

e) I have never considered the

integration of computers technology in

my teaching 1 2 3 4 5

E. Teacher self-reports on their technology use

E1) Please rate your response toward your use of computer-related technologies in teaching Instruction: Please answer the below categories on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA

SD 1 D 2 N 3 A 4 SA 5

a) I know about the changes taking place

in my teaching role when I am using

computer-related technologies 1 2 3 4 5

b) I know that using computer-related

technologies require extra time

commitments 1 2 3 4 5

c) I consciously plan out a lesson plan

when I am using technology in

teaching 1 2 3 4 5

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E2) How frequently do you use computer-related technologies? Instruction: Please answer the below categories on the rating scale of 1- never; 2- once in six months ; 3- monthly; 4- weekly; 5- daily

Never 1

Once in six months 2

Monthly 3

Weekly 4

Daily 5

a) On average, how often do you

use a computer for your job? 1 2 3 4 5

b) On average, how often do you

use technologies that you have

at home for schoolwork (e.g.,

smart phone, tablet)? 1 2 3 4 5

c) On average, how often do you

use WhatsApp to communicate

with teachers? 1 2 3 4 5

d) On average, how often do you

email to communicate with

colleagues? 1 2 3 4 5

e) On average, how often do you

print teaching materials? 1 2 3 4 5

f) On average, how often do you

use computers for teaching? 1 2 3 4 5

g) On average, how often do you

use presentation programs (e.g.,

PowerPoint) in classes? 1 2 3 4 5

h) On average, how often do you

use video projectors in classes? 1 2 3 4 5

i) On average, how often do you

ask students to consult Internet

materials for your classes? 1 2 3 4 5

j) On average, how often do you

use the Internet to prepare your

classes? 1 2 3 4 5

k) On average, how often do you

use Web 2.0 tools (e.g., Wiki,

Blog, YouTube, Google, FB,

Twitter) for your classes? 1 2 3 4 5

E3) Have you been able to use computers and computer-related technologies in teaching on a continuous basis in your current position?

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□ Yes 1 □ No 0 □ Any other (specify): (Write the answer)__________________________________________________ E4) Please mention what are the barriers to using technology on a regular basis (e.g., not enough computers, scheduling conflicts, power/internet access problems, lack of support/repair services, etc.). (Write the answer)_______________________________________________________________

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ E5) Please share what inspires you to use computer-related technologies in your teaching. (Write the answer)_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

F. Teacher self-reports on confirmation of use of computer-related technologies F1) Do you feel computers integration in your classroom teaching has been beneficial for your students?

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□ Yes 1 □ No 0 □ Any other (specify): (Write the answer)__________________________________________________ F2) Have you been able to integrate computers use in your teaching routine? □ Yes 1 □ No 0 □ Any other (specify): (Write the answer) _________________________________________________ F3) Have you been able to promote the beneficial use of computers to your colleagues?

□ Yes 1 □ No 0 □ Any other (specify): (Write the answer)

_________________________________________________ F4) Do you see any difference between girls vs. boys in using computer-related technologies in your class?

□ Yes 1 □ No 0 □ Any other (specify): (Write the answer)

_________________________________________________ F5) Does your school provide the following?

Yes 1 No 0 Any other (specify): (Write the answer)

a) Professional development training in

computer use for teachers □ □

b) Maintenance of computer-related

technologies in school □ □

c) Incentives/rewards for teachers to use

computers in teaching □ □

F6) What has been your school’s expectation toward your use of computers in teaching? Instruction: Please rate your understanding on the rating scale of Strongly Disagree = SD Disagree = D Neither Agree/Disagree = N Agree = A Strongly Agree = SA. Please mark the option which best answers the question for you.

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SD 1 D 2 N 3 A 4 SA 5

a) My school expects me to have

the technical skills to use

technology 1 2 3 4 5

b) My school expects me to teach

lessons that appropriately

combine my course content,

technologies, and teaching

approaches 1 2 3 4 5

c) My school has no expectation

from me to use computers in

teaching 1 2 3 4 5

d) My school expects me to continue

using computers in teaching even

after there is no support from DE

field coordinators 1 2 3 4 5

G. Demographic Information

G1) What is the highest level of your education?

□ 12th pass 1 □ Bachelors 2 □ Masters 3 □ PhD 4 □ Any other (specify): (Write the answer)

_________________________________________________ G2) What are your teaching qualifications? (Circle all that apply) (To mark as 1 if selected or else mark it as 0)

□ Diploma in Education G2_dip □ B. Ed G2_B.Ed

□ M.Ed G2_M.Ed □ M.Phil G2_M.Phil □ Computer diploma/ certificate G2_Comp □ NET G2_NET □ CTET G2_CTET □ TET G2_TET □ Any other (specify): G2_other

_____________________________________________________ G3) What is your gender?

□ Female 1 □ Male 2

G4) What is your age? (Write the answer) ________________________________________________________

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G5) How many years have you been teaching? (Write the answer) ______________________________ G6) How many years have you been teaching with computers-related technologies? (Write the answer) __________

G7) In which year did you receive your first training on teaching with computers? (Write the answer) ______________ G8) What is the primary language that you teach in?

□ English 1 □ Hindi 2 □ Other (Please specify) (Write the answer) _______________________________________________

G9) Which subject do you primarily teach?

□ Math 1 □ Science 2 □ English 3 □ Social Studies 4 □ Other (Write the answer)

_______________________________________________________________ G10) Which school zone do you teach in?

□ North zone 1 □ North West zone 2 □ North East zone 3

□ West zone 4 □ Central zone 5 □ New Delhi zone 6

□ East zone 7 □ South East zone 8 □ South zone 9

G11) What is the average class size that you teach?

□ Less than 20 students 1 □ 20-30 students 2 □ 30-40 students 3 □ 40-50 students 4 □ 50-60 students 5 □ More than 60 students 6

Thank you for your participation!

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APPENDIX N CORRELATION MATRICES

Table B6- Correlation matrix for teachers’ knowledge (skill level) categories

Table C1- Correlation matrix for teachers’ attitudes categories

Table D1- Correlation matrix for teachers’ decision categories

Table E2 and F6- Correlation matrix for teachers’ implementation and confirmation (use) categories

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Table B6+C1+D1+E2+F6- Correlation matrix for all the IDP domains (knowledge, attitude, decision and practice (implementation + confirmation))

Inter-Item Correlation Matrix

E2_a E2_b E2_c E2_d E2_e E2_f E2_g E2_h E2_i E2_k F6_a F6_b

F6_c_rev F6_d B6_a B6_b B6_c B6_d B6_e B6_f B6_g B6_h B6_i

B6_j B6_k B6_l B6_m C1_a_rev C1_b_rev C1_c C1_d C1_e C1_f

C1_g C1_h_rev C1_i_rev C1_j D1_a D1_b D1_c D1_d_rev

D1_e_rev

E2_a 1.000 .530 .342 .304 .425 .605 .521 .647 .316 .384 .108 .232

.093 .137 .232 .204 .198 .164 .243 .252 .307 .175 .264 .338

.304 .295 .221 .182 .244 .108 .208 .158 .080 .102 .235 .066

.256 .400 .455 .431 .258 .170

E2_b .530 1.000 .494 .386 .438 .452 .345 .430 .299 .392 .253 .260

.073 .074 .111 .109 .110 .111 .213 .255 .276 .132 .217 .305

.241 .229 .178 .068 .186 .049 .132 .225 .102 .071 .128 .082

.265 .349 .401 .373 .123 .155

E2_c .342 .494 1.000 .275 .219 .223 .251 .342 .378 .360 .164 .218

.058 .138 .026 .065 .035 .094 .123 .178 .160 .170 .231 .254

.131 .210 .124 .162 .222 .171 .291 .379 .189 .173 .106 -.034

.291 .240 .262 .316 .062 -.076

E2_d .304 .386 .275 1.000 .361 .263 .317 .285 .344 .474 .293 .226

-.154 .196 .133 .223 .245 .238 .313 .317 .323 .095 .134 .250

.063 .086 .108 -.037 .093 .040 .159 .070 .004 .021 -.014 -.214

.081 .258 .380 .324 .019 -.066

E2_e .425 .438 .219 .361 1.000 .459 .344 .417 .130 .369 .184 .210

.293 .119 .088 .123 .048 .051 .069 .190 .111 .097 .215 .333

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.249 .258 .076 .207 .255 .064 .175 .144 .024 .083 .274 .098

.187 .282 .483 .358 .168 .305

E2_f .605 .452 .223 .263 .459 1.000 .647 .708 .300 .495 .130 .422

.032 .192 .222 .113 .170 .116 .306 .303 .389 .168 .233 .382

.335 .220 .260 .151 .194 .111 .267 .173 .093 .135 .123 .118

.303 .421 .474 .376 .118 .193

E2_g .521 .345 .251 .317 .344 .647 1.000 .697 .310 .488 .145 .320

.029 .224 .167 .100 .225 .155 .187 .128 .219 .030 .162 .302

.253 .200 .230 .047 .139 .066 .167 .027 -.006 -.019 .086 -.005

.260 .350 .357 .259 .044 .050

E2_h .647 .430 .342 .285 .417 .708 .697 1.000 .387 .492 .166 .340

.123 .211 .114 .064 .146 .065 .170 .168 .237 .043 .192 .305

.247 .194 .139 .121 .128 .067 .192 .171 .072 .060 .140 .041

.289 .352 .395 .317 .192 .117

E2_i .316 .299 .378 .344 .130 .300 .310 .387 1.000 .555 .248 .121

-.138 .137 .029 .103 .051 .143 .017 .057 .123 .047 .088 .146

.006 .023 .128 .018 .064 -.049 .108 .038 -.039 .015 -.039 -.161

.143 .164 .200 .284 .033 -.100

E2_k .384 .392 .360 .474 .369 .495 .488 .492 .555 1.000 .285 .285

-.022 .227 .197 .173 .149 .217 .110 .186 .182 .055 .144 .205

.135 .136 .101 .130 .166 .182 .248 .181 .119 .138 -.054 -.243

.236 .317 .383 .409 .087 -.031

F6_a .108 .253 .164 .293 .184 .130 .145 .166 .248 .285 1.000 .444

.244 .205 .152 .058 .039 .178 .085 .168 .158 .161 .205 .264

.156 .194 .092 .158 .249 .035 .262 .170 .211 .132 .125 -.172

.273 .183 .313 .207 .095 .092

F6_b .232 .260 .218 .226 .210 .422 .320 .340 .121 .285 .444 1.000

.377 .346 .116 .046 .042 .084 .123 .154 .153 .163 .200 .267

.290 .204 .045 .157 .247 .258 .386 .223 .276 .202 .157 .008

.364 .377 .483 .372 .217 .292

F6_c_rev .093 .073 .058 -.154 .293 .032 .029 .123 -.138 -.022 .244

.377 1.000 .108 .195 .070 -.022 .063 -.040 .061 .033 .326 .365

.317 .396 .437 .003 .254 .345 .348 .329 .296 .362 .382 .426

.286 .333 .198 .161 .100 .408 .597

F6_d .137 .074 .138 .196 .119 .192 .224 .211 .137 .227 .205 .346

.108 1.000 .170 .126 .104 .091 .094 .076 .087 .210 .155 .162

.116 .117 -.038 .038 .002 .047 .057 .053 .050 .051 -.021 -.060

.046 .256 .239 .295 .013 .092

B6_a .232 .111 .026 .133 .088 .222 .167 .114 .029 .197 .152 .116

.195 .170 1.000 .778 .696 .708 .554 .631 .531 .650 .652 .581

.577 .651 .434 .360 .250 .376 .262 .239 .349 .366 .143 .056

.306 .281 .234 .243 .214 .360

B6_b .204 .109 .065 .223 .123 .113 .100 .064 .103 .173 .058 .046

.070 .126 .778 1.000 .862 .784 .561 .629 .510 .670 .626 .559

.513 .528 .396 .223 .130 .310 .206 .159 .271 .342 .057 .060

.219 .171 .148 .133 .175 .249

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B6_c .198 .110 .035 .245 .048 .170 .225 .146 .051 .149 .039 .042

-.022 .104 .696 .862 1.000 .844 .575 .599 .541 .600 .561 .543

.534 .479 .386 .142 .030 .263 .162 .158 .231 .245 -.020 .022

.212 .136 .126 .066 .088 .143

B6_d .164 .111 .094 .238 .051 .116 .155 .065 .143 .217 .178 .084

.063 .091 .708 .784 .844 1.000 .523 .605 .519 .594 .577 .510

.492 .501 .361 .214 .104 .276 .191 .169 .251 .235 -.019 -.034

.224 .139 .149 .155 .141 .135

B6_e .243 .213 .123 .313 .069 .306 .187 .170 .017 .110 .085 .123

-.040 .094 .554 .561 .575 .523 1.000 .809 .858 .419 .390 .502

.395 .391 .596 .068 .094 .170 .239 .250 .207 .266 -.007 .076

.183 .162 .185 .192 .031 .137

B6_f .252 .255 .178 .317 .190 .303 .128 .168 .057 .186 .168 .154

.061 .076 .631 .629 .599 .605 .809 1.000 .789 .500 .464 .495

.426 .502 .515 .219 .181 .258 .326 .321 .307 .289 .095 .036

.233 .276 .247 .269 .158 .288

B6_g .307 .276 .160 .323 .111 .389 .219 .237 .123 .182 .158 .153

.033 .087 .531 .510 .541 .519 .858 .789 1.000 .437 .405 .539

.428 .429 .638 .048 .048 .200 .289 .297 .263 .306 .088 .105

.206 .218 .182 .159 .077 .164

B6_h .175 .132 .170 .095 .097 .168 .030 .043 .047 .055 .161 .163

.326 .210 .650 .670 .600 .594 .419 .500 .437 1.000 .814 .661

.684 .707 .243 .286 .260 .355 .224 .249 .333 .358 .185 .226

.274 .270 .182 .144 .212 .378

B6_i .264 .217 .231 .134 .215 .233 .162 .192 .088 .144 .205 .200

.365 .155 .652 .626 .561 .577 .390 .464 .405 .814 1.000 .836

.767 .738 .294 .329 .337 .375 .276 .318 .381 .392 .199 .229

.253 .333 .260 .162 .271 .414

B6_j .338 .305 .254 .250 .333 .382 .302 .305 .146 .205 .264 .267

.317 .162 .581 .559 .543 .510 .502 .495 .539 .661 .836 1.000

.772 .665 .409 .271 .278 .332 .379 .344 .351 .391 .223 .180

.325 .363 .374 .280 .207 .374

B6_k .304 .241 .131 .063 .249 .335 .253 .247 .006 .135 .156 .290

.396 .116 .577 .513 .534 .492 .395 .426 .428 .684 .767 .772

1.000 .761 .322 .295 .278 .356 .365 .295 .344 .358 .204 .143

.311 .356 .307 .180 .231 .392

B6_l .295 .229 .210 .086 .258 .220 .200 .194 .023 .136 .194 .204

.437 .117 .651 .528 .479 .501 .391 .502 .429 .707 .738 .665

.761 1.000 .335 .377 .327 .410 .348 .353 .374 .400 .256 .187

.383 .364 .273 .272 .251 .418

B6_m .221 .178 .124 .108 .076 .260 .230 .139 .128 .101 .092 .045

.003 -.038 .434 .396 .386 .361 .596 .515 .638 .243 .294 .409

.322 .335 1.000 .106 .062 .029 .146 .133 .089 .159 .036 .104

.132 .102 -.013 .035 -.064 .089

C1_a_rev .182 .068 .162 -.037 .207 .151 .047 .121 .018 .130 .158

.157 .254 .038 .360 .223 .142 .214 .068 .219 .048 .286 .329

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.271 .295 .377 .106 1.000 .667 .262 .205 .132 .281 .271 .497

.232 .106 .299 .249 .281 .393 .385

C1_b_rev .244 .186 .222 .093 .255 .194 .139 .128 .064 .166 .249

.247 .345 .002 .250 .130 .030 .104 .094 .181 .048 .260 .337

.278 .278 .327 .062 .667 1.000 .369 .249 .196 .311 .318 .568

.343 .269 .413 .382 .343 .406 .426

C1_c .108 .049 .171 .040 .064 .111 .066 .067 -.049 .182 .035 .258

.348 .047 .376 .310 .263 .276 .170 .258 .200 .355 .375 .332

.356 .410 .029 .262 .369 1.000 .643 .671 .758 .715 .238 .106

.530 .343 .301 .307 .429 .443

C1_d .208 .132 .291 .159 .175 .267 .167 .192 .108 .248 .262 .386

.329 .057 .262 .206 .162 .191 .239 .326 .289 .224 .276 .379

.365 .348 .146 .205 .249 .643 1.000 .615 .621 .581 .162 -.112

.544 .374 .396 .379 .315 .356

C1_e .158 .225 .379 .070 .144 .173 .027 .171 .038 .181 .170 .223

.296 .053 .239 .159 .158 .169 .250 .321 .297 .249 .318 .344

.295 .353 .133 .132 .196 .671 .615 1.000 .754 .584 .101 -.037

.590 .325 .371 .325 .305 .273

C1_f .080 .102 .189 .004 .024 .093 -.006 .072 -.039 .119 .211 .276

.362 .050 .349 .271 .231 .251 .207 .307 .263 .333 .381 .351

.344 .374 .089 .281 .311 .758 .621 .754 1.000 .784 .215 .005

.541 .305 .299 .331 .390 .421

C1_g .102 .071 .173 .021 .083 .135 -.019 .060 .015 .138 .132 .202

.382 .051 .366 .342 .245 .235 .266 .289 .306 .358 .392 .391

.358 .400 .159 .271 .318 .715 .581 .584 .784 1.000 .231 .081

.497 .255 .224 .297 .363 .369

C1_h_rev .235 .128 .106 -.014 .274 .123 .086 .140 -.039 -.054 .125

.157 .426 -.021 .143 .057 -.020 -.019 -.007 .095 .088 .185 .199

.223 .204 .256 .036 .497 .568 .238 .162 .101 .215 .231 1.000

.498 .137 .183 .244 .239 .451 .524

C1_i_rev .066 .082 -.034 -.214 .098 .118 -.005 .041 -.161 -.243 -.172

.008 .286 -.060 .056 .060 .022 -.034 .076 .036 .105 .226 .229

.180 .143 .187 .104 .232 .343 .106 -.112 -.037 .005 .081 .498

1.000 .028 .116 -.057 -.029 .230 .386

C1_j .256 .265 .291 .081 .187 .303 .260 .289 .143 .236 .273 .364

.333 .046 .306 .219 .212 .224 .183 .233 .206 .274 .253 .325

.311 .383 .132 .106 .269 .530 .544 .590 .541 .497 .137 .028

1.000 .400 .419 .428 .259 .281

D1_a .400 .349 .240 .258 .282 .421 .350 .352 .164 .317 .183 .377

.198 .256 .281 .171 .136 .139 .162 .276 .218 .270 .333 .363

.356 .364 .102 .299 .413 .343 .374 .325 .305 .255 .183 .116

.400 1.000 .604 .482 .226 .313

D1_b .455 .401 .262 .380 .483 .474 .357 .395 .200 .383 .313 .483

.161 .239 .234 .148 .126 .149 .185 .247 .182 .182 .260 .374

.307 .273 -.013 .249 .382 .301 .396 .371 .299 .224 .244 -.057

.419 .604 1.000 .685 .281 .203

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D1_c .431 .373 .316 .324 .358 .376 .259 .317 .284 .409 .207 .372

.100 .295 .243 .133 .066 .155 .192 .269 .159 .144 .162 .280

.180 .272 .035 .281 .343 .307 .379 .325 .331 .297 .239 -.029

.428 .482 .685 1.000 .237 .246

D1_d_rev .258 .123 .062 .019 .168 .118 .044 .192 .033 .087 .095

.217 .408 .013 .214 .175 .088 .141 .031 .158 .077 .212 .271

.207 .231 .251 -.064 .393 .406 .429 .315 .305 .390 .363 .451

.230 .259 .226 .281 .237 1.000 .547

D1_e_rev .170 .155 -.076 -.066 .305 .193 .050 .117 -.100 -.031 .092

.292 .597 .092 .360 .249 .143 .135 .137 .288 .164 .378 .414

.374 .392 .418 .089 .385 .426 .443 .356 .273 .421 .369 .524

.386 .281 .313 .203 .246 .547 1.000

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APPENDIX O SPEARMAN’S CORRELATION COEFFICIENT

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BIOGRAPHICAL SKETCH

Shilpa Sahay did her doctorate in Educational Technology at University of

Florida, USA in fall 2018. She was the course Instructor of EME2040 - Introduction to

Educational Technology and had taught undergraduate students at UF. Her research

has been on studying teachers’ perception towards integrating technology in

classrooms in India. She has also worked on projects involving analysis of use of iPads

and computers by children at community centers and has conducted content analysis

on mobile applications for dyslexic population. She did her master’s degree in

International Education at New York University, USA. Prior to that, she had another

master’s degree in Social Work and bachelor’s degree in Political Science from Delhi

University, India. She has over a decade of work experience with grass root NGOs, UN

bodies, research group at universities, and multinational organizations. She interned at

places like UN Headquarters for six months and aspires to work on educational projects

that can solve real-world problem of illiteracy and lack of education. She wants to

explore potentialities of digital learning narrowing the traditional North-South global

divide.