The Revolution of Video Customer Engagement

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Via Privata Fontanesi 4, 20146 Milano (MI) - Italy

Tel +39 02 36696490/1/2- info@inventia.biz

INVENTIA CONNECTTM

Advanced self-adaptive and clientless

WebRTC Video Communication cross-

platform for cross-channels, ie Video

Kiosks, Video Stations, Totems, Mobile,

Web

FASTTM

Complete portfolio of Indoor Outdoor

Video Kiosks, Video Stations, Totems,

completely customable

MAIN SERVICES

On Premise – Cloud SaaS Video

Customer Engagement, Video CRM,

Video BPM, Video Call Center,

Documents and Contents Sharing,

Documents Acquisition, Printing,

Video Recording, Digital Signage,

Cash Recycling, ATM, Payments, Card

– Badge - SIM Dispensing, 1D Barcode

and 2D QRcode Reading, NFC – RFID

Proximity, Scanning, Mobile Video

Chat, Web Video Chat, Digital

Signature, Electronic Signature,

Customers / Markets / Behavioural

Analysis

MAIN CUSTOMERS SEGMENTS

Banks, Public Administrations, Retails,

Stores, Shops, Telco/Mobile Stores,

Utilities, Hospitality, Tourism, Events

In a context of constant

technological development and

digitization, Inventia the innovative

2012 Startup in constant growth and

2015 Gartner Cool Vendor, presents

Inventia ConnectTM, a cross-

platform over cross-channels over

any broadband connectivity, for

Video Customer Engagement.

A Remote Agent via Operator

Console, can fully assist a Customer

in any CRM BPM process as

promotions, sales, transactions,

administration, total control of the

devices in the terminal, through

real-time remote controls and video

communication over any channel.

It’s possible to start, stop, pause and

then restart the process at different

times over any other channel,

including Video Kiosks, Video

Stations, Totems, Digital Signage,

ATMs, Mobile, Web, SmartTV, Smart

Watch, Legacies.

The point of services with Video

Agent can be a Video Desk, Video

Counter, Video Reception, Video

Concierge, Virtual Branch, Virtual

Shop, Virtual Store, Virtual

Consultant.

Inventia ConnectTM is a WebRTC

based self-adaptive and clientless

Video Communication platform,

offered as On Premise and SaaS

with different models and SLAs.

Thanks to an advanced integration

between video communication and

mechatronics, the platform is able

to perform in the terminal,

documents and contents sharing,

biometric identification, informative

and promotion digital signage,

payments, purchasing, thermal and

laser printing, scanning, documents

acquisition by optical cam, 1D

Barcode and 2D QRcode reading,

Cards – Badges – SIMs dispensing,

NFC - RFID proximity sensors, cash

recycling machines, ATM,

broadband connectivity by Eth –

WiFi – 3G/4G Internet Routing, at a

fraction of the cost compared to

the human presence.

The fully customable video assisted

Kiosks, enables a sharp cut in costs

for remote services, with a rapid

deployment in points turnout

otherwise extremely expensive as

infrastructures and staff presence.

It's demonstrated that the relational

and emotional engagement of the

customers, significantly increases

the loyalty and sales from 22 to 44%.

FROM SELF-SERVICE TO

PERSONAL HUMAN RELATIONSHIPSolutions and Services

INVENTIA CONNECTTM

SUITE

Connect Console

Connect Server

On Premise or SaaS

Connect Video

Connect Active

Connect Mobile

Connect Kiosk

Connect Web

FASTTM

Fast SHOP

Fast TELECOM

Fast BRANCH

Fast DESK

(standard)

Steel, Aluminium

40” Full HD Screen

15” – 18” Touch screen

Directional Audio System

PC Intel i5 4 GB RAM

Windows 7

Fast GetTM IP Cam

Full HD Webcam

Main Options

Cash Recycler Machine,

Electronic Payment PAD

POS, Laser or Thermal

Printers, SIM – Card – Badges

Dispensers, Barcode /

QRcode Readers, NFC –

RFID Proximity Sensors,

Digital and Electronic

Signature, Eth – WiFi - Mobile

Internet Router

Sales, Distributions,

Integrations

• Distributors

• Resellers

• System Integrators

• OEM, White Label

• Royalty for

Manufacturers

• SDK API Mobile iOS –

Android for Developers

Inventia ConnectTM - Anyhow, Anywhere, Anytime

FastTM - Fast SHOP Street Commerce, Fast TELECOM, Fast BRANCH

Fast DESK Video Station - Remote Banker, Remote Insurance

Agent, Remote Teller and Cashier

Video Assistance - Reservations - Shopping - Tele Pharmacist -

Tele Medical - Fidelity and Informative Points for Large-scale

retail channels

Fast TABLET Totems – Low cost point for Promotion and Assistance

Fast COMPACT - General Purpose

Fast MINI

Fast COMPACT

(standard)

Plastic Resins, Steel

21” – 15” Full HD

Touchscreen

Directional Audio System

PC Intel i5 4 GB RAM

Windows 7

Fast GetTM IP Cam

Full HD Webcam

Magnetic Cards Reader or

Thermal Printer

Options

Cash Recycler Machine,

Electronic Payment PAD

POS, Laser or Thermal

Printers, SIM – Card – Badges

Dispensers, Barcode /

QRcode Readers, NFC –

RFID Proximity Sensors,

Digital and Electronic

Signature, Eth – WiFi - Mobile

Internet Router

Fast TABLET

Totem 1

iPad 2/3/4 compatible

Totem 2

iPad 2/3/4/Air compatible

Samsung Galaxy Tab 10.1

compatible

Totem 3

iPad 2/3/4/Air compatible

Samsung Galaxy Tab 10.1

compatible

Fast MINI – Video Desk, Video Concierge, Video Reception