Introduction to Web Introduction to Web 2.02.0

Gary GreenTechnical Librarian

Surrey County Council

Covering…Covering…

• What’s Web 2.0?• How/why is it used in

public libraries?• How do we compare

to other library sectors?

• Areas for development.

• ICT, legal & other concerns.

What’sWhat’s Web 2.0? Web 2.0?

A way to connect, collaborate & build resources for sharing online.

A read/write web, rather than a read only web.

Social networking.User generated content.Close ties to social

media.

Examples of Web2.0 Examples of Web2.0 servicesservicesRSS / News feed aggregatorsBloggingMicrobloggingSocial networks Image sharingVideo sharingAudio & podcastsFocused SearchCloud computingMapsWikisSocial Bookmarking & taggingQuestion & AnswersStart pagesMashups

RSS / News feed aggregatorsRSS / News feed aggregators

RSS = ‘Really Simple Syndication’.Collect frequently updated news

and postings from websites & read them in one place, without having to spend a lot of time visiting each site individually.

Examples: Google Reader, Bloglines.

BloggingBlogging

A blog is a website that most commonly takes the form of a diary.

It is intended to be updated regularly with new entries.

It can contain commentary, opinion, descriptions of events and topics.

Older entries are archived, but can still be read.

Examples: Wordpress, Blogger.

MicrobloggingMicroblogging

Microblogging is a form of blogging, but its content is smaller/shorter.

An update can be sent within seconds of something happening and that update can be seen by millions of other microbloggers straight away.

Good for discussion & up-to-date news.

Examples: Twitter, Yammer.

SocialSocial networksnetworks

Online communities where people connect to share information about common interests and themselves. e.g. friends, family, colleagues, hobbies, crafts.

General or more focused communities.

Examples: Facebook, Librarything, LinkedIn, Ravelry.

Image/Photo sharingImage/Photo sharing

Upload images to a web site for all to see.

Share your experiences, places you’ve been, your creativity.

Uploaded images are also a great resource when looking for pictures for displays, posters, presentations.

Examples: Flickr, Photobucket.

Video sharingVideo sharing

Videos uploaded and stored on a video hosting site, not on your computer.

Allow users to search for, watch, comment on videos, without the need for a television.

Examples: Youtube, Vimeo.

Audio & podcastsAudio & podcasts

Places to share and find audio/music (similar to video sharing).

Podcast refers to audio files (mostly speech, rather than music) distributed over the internet and available for people to download and listen to whenever they want.

Examples: British Library podcasts, Soundcloud, last.fm.

Focused SearchFocused SearchGoogle isn’t always best place to

search.◦eg Content of Library of Congress Archives not available via Google

May need more detailed searches around specific subject.

Creative commons – used for finding resources that you can use in your own work.

Examples: Healia, Whichbook.net, iconmonsters.

Cloud computingCloud computing

Software & files hosted/stored on the internet, rather than using software on personal computer.

Can access anywhere with internet connection.

When you create your blog later you’ll be saving information "in the cloud“.

Examples: Evernote, Google docs, most of the services listed in this presentation.

MapsMapsSearch for locations and directions.Create specialised maps – focus on

specific area with extra detail.◦Hotels in an area◦Routeplanner◦Literary maps◦Sightseeing

Examples: Google Maps, Surrey Fiction Book Map, AA routeplanner, Google sightseeing.

Social bookmarking & Social bookmarking & taggingtagging

Save & organise web links to the cloud.View links other users on same site

have bookmarked.Tagging allows users to add useful

descriptive keywords to links / items. Subject headings on the library

catalogue or a descriptor in a database are tags.

Many Web 2.0 applications use tagging.Examples: Delicious, Pearltrees,

Pinterest.

Question & AnswersQuestion & Answers

Enables people to ask questions about a subject outside their area of expertise.

Harness collective intelligence of millions of internet users and receive a useful answer.

Examples: – Enquire; Yahoo answers.

Start PagesStart PagesBring together variety of online

services & resources on one page… Want to see what emails people have sent you overnight? What have people been saying on Twitter? Do you want your bookmarks listed? Do you want to know what the latest BBC news is? Do you want to be able to search Wikipedia? … in one place. Put them all on your start page.

Examples: – Netvibes, iGoogle.

MashupsMashups

Websites or web pages that bring related information together from different sites and presents it in a new way that wasn't originally intended.

By combining the information from different resources a new value added service is created. 

Examples: New York Times/Worldcat bestsellers, Biodiversity Heritage Library.

How is it used in public How is it used in public libraries?libraries?

2 way communication.◦ With library users◦ With colleagues

Information & resources.◦ Find◦ Share

Collaboration.◦ Projects

Promote services & resources.◦ Advertise events◦ Send event invitations◦ Report news from your library◦ Highlight what’s in stock

To assess if library services are what users want .

Why is it used in public Why is it used in public libraries?libraries? Find out what library users

want. Being online is no longer

optional. Be good at providing online

services users want to use. Use tools and services

customers are using. Go where users are, rather

than expecting them to come to you.

Open up conversation between service and users.

Reach new customers . See what’s going on outside

your own world / library. Remove the distance barrier.

Library 2.0Library 2.0 Library 2.0 = Web 2.0

applied to libraries. Catalogue add-ons.

◦ Link to more detail about books outside system

◦ Recommend books to friends◦ Review / rate books◦ RSS alerts of books you might

be interested in Libraries working with the

public around the catalogue, books & reading.

Join in polls / discussions. Create mini-collections of

catalogue records in places like LibraryThing.

Examples of use in public Examples of use in public librarieslibraries East Sussex Library & Information

Service Facebook. Orkney libraries Twitter – award

winning. Enquire reference service. Surrey Fiction book Map. Edinburgh literary map . Kirklees Libraries start pages –

job searches. East Sussex local history and new

library photos on Flickr. Manchester libraries blog. Queen Elizabeth II in Surrey

historical timeline

Many more examples on “23 Things” & “Libraries & Web2” wikis.

How do we compare to other library sectors?

◦Academic.◦Business.◦Specialist.◦Health.◦Charity.

Other library sectorsOther library sectors The Tavistock & Portman

NHS Foundation Trust Library.◦ Pinterest: New books,

journals / Books on order Royal College of Nursing.

◦ Virtual enquiry University of Iowa Special

Collections & University Archives.◦ Pinterest: Interesting

items in special collection King’s Fund Charity.

◦ Live chat

Other library sectorsOther library sectors British Medical Association.

◦ Skype / Training videos British Library For Development

Studies.◦ Start page for climate change

articles University of Cambridge, Judge

Business School.◦ Twitter / Live chat / Pinterest

Shrewsbury and Telford Health Libraries.◦ Start page

University of Worcester Library services.◦ Start page highlighting library

services & support for education students / Blog

Are we trailing behind other Are we trailing behind other library sectors ?library sectors ?

◦No. Public libraries are using

many Web2.0 services. Might be using them

differently to other sectors – different focus

◦Yes. Not every public library

authority is using all of the Web2.0 tools, but then again not everyone in other sectors is using them either!

Areas for developmentAreas for development

Do more of the same.Build on your existing

services.Look at other library

services for inspiration.You need to experiment.Take a look at these

links for ideas.◦http://www.delicious.com/stacks/view/EWwHic

Security, legal & other Security, legal & other concernsconcerns

IT concerns.◦ Security◦ Abuse of access

The law.◦ Sharing◦ Copyright of other

peoples work / Creative commons

◦ TV licences Web 2.0 policy from local

authority perspective.◦ Social media policies◦ “IT won’t let us access it”◦ Seen as time wasting

Access seems to be opening up.

Useful ResourcesUseful Resources23 Things wiki (training to give library staff

greater understanding of online services).◦http://23things.wetpaint.com/

Libraries & Web2 wiki (examples of how libraries are using Web 2.0).◦http://librariesandweb2.wetpaint.com/

Delicious.com links for this presentation.◦http://www.delicious.com/stacks/view/

EWwHicPhil Bradley’s blogs.◦http://www.philbradley.typepad.com/◦http://philbradley.typepad.com/i_want_to/

Introduction to Web Introduction to Web 2.02.0

Gary GreenTechnical Librarian

Surrey County Council

Image/icon creditsImage/icon credits

Jigsaws – Daddy DesignLCDs – Arrioch

Trucks – Cute Little FactorySuper Heroes – Icon Shock

Sourced from www.iconmonsters.com