how the public grades libraries – and uses libraries

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How the public grades libraries – and uses libraries Lee Rainie Director, Pew Internet Project June 27, 2016 ALA - Orlando @lrainie | @pewinternet | @pewresearch

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Page 1: How the public grades libraries – and uses libraries

How the public grades libraries – and uses librariesLee RainieDirector, Pew Internet ProjectJune 27, 2016ALA - Orlando@lrainie | @pewinternet | @pewresearch

Page 3: How the public grades libraries – and uses libraries

What we already know about libraries:Our previous findings -- libraries.pewinternet.org

Page 4: How the public grades libraries – and uses libraries

• People think libraries are important, especially for communities

• People like and trust librarians• People think libraries level of the

playing field for those without vast resources

• People believe libraries have rebranded themselves as tech hubs

• People still read books

Page 5: How the public grades libraries – and uses libraries

Latest book reading stats

2011 2012 2015 2016

79 74 72 737165 63 65

1723 27 28

14 13 12 14

Total (any format) Read a print book Read an e-book Listen to audiobook%

Page 6: How the public grades libraries – and uses libraries

The typical (median) American adult read 4 books

in the past 12 months

---The average

(mean) read 12 books

  Mean MedianTotal (All adults 18+) 12 4

Sex    Male 9 3Female 15 5

Race/ethnicity    White 14 5Black 9 3Hispanic 6 1

Age group    18-29 12 530-49 12 450-64 11 365+ 13 3

Education level    High school grad or less 8 2Some college 12 4College graduate 17 7

Household income    Less than $30,000 per year 10 2$30,000-$49,999 per year 12 4$50,000-$74,999 per year 13 5$75,000 or more per year 14 5

Community type    Urban 11 4Suburban 12 3Rural 12 4

Page 7: How the public grades libraries – and uses libraries

Library usage

Page 8: How the public grades libraries – and uses libraries

Went to library / bookmobile in past 12 months% of those ages 16+

0

10

20

30

40

50

60

5348

4448

2012

2012

2013

2015

2016

Heavier users include parents of minors, women, those under 60, those with college degrees +

Page 9: How the public grades libraries – and uses libraries

Used library website in past 12 months% of those ages 16+

20132012 20150

10

20

30

40

50

60

2530 31

27

2012

2013

2015

2016

Page 10: How the public grades libraries – and uses libraries

Assessments of libraries

Page 11: How the public grades libraries – and uses libraries

If your local public library CLOSED, would that have a MAJOR impact, MINOR impact or NO IMPACT on …

Me & my family

My community

0 10 20 30 40 50 60 70 80 90 100

33

66

33

25

33

6

Major Impact Minor impact No impact

Page 12: How the public grades libraries – and uses libraries

Do you think your local public library provides you with the resources you need, or not?

Yes No Don’t know0

20

40

60

80

100

77

11 12

Especially true for those under age 50 and doubly true for

Millennials

Page 13: How the public grades libraries – and uses libraries

How much, if at all, do you think your local public library contributes to the following things in your community?

Serving as a gathering place for addressing chal-lenges in your local community

Promoting a sense of community among different groups within your local area

Providing a trusted place for people to learn about new technologies

Helping spark creativity among young people

Creating educational opportunity for people of all ages

Providing a safe place for people to spend time

0 20 40 60 80 100

29

38

47

49

58

69

36

35

32

31

29

20

16

14

9

10

5

3

8

6

4

3

3

3

10

7

8

7

5

4

A lot Some Not too muchNothing at all Don't know

Page 14: How the public grades libraries – and uses libraries

How much have libraries contributed to their communities? % of those ages 16+

Helping people when a natural disaster or major problem strikes the community

Helping people find jobs or pursue job training

Helping people find out about volunteer opportunities and other ways people can make contributions to your community

Helping people learn about local events and resources that are available in your community

Helping people learn how to use new technologies

Helping people when they seek health information

Helping people decide what information they can trust

0 20 40 60 80 100

19

22

24

29

31

36

37

37

34

39

39

39

37

37

17

21

19

19

14

14

15

17

14

10

8

8

6

7

A lot Somewhat A little Not at all

Page 15: How the public grades libraries – and uses libraries

May 3, 2023 15www.pewresearch.org

The clear public mandate: Do something for education ….

Large majorities of Americans see libraries as part of the educational ecosystem and as resources for promoting digital and information literacy.

Page 16: How the public grades libraries – and uses libraries

Apr-16

Apr-15

Nov-12

24

30

20

40

40

39

31

25

36

Should definitely not do Should maybe do Should definitely do

Should libraries move some print books and stacks OUT OF public locations to free up more space for things such as tech centers,

reading rooms, meetings rooms, and cultural events? % of those ages 16+

Page 17: How the public grades libraries – and uses libraries

Should libraries coordinate more closely with local schools in providing resources to kids?

% of those ages 16+

Should definitely do Should maybe do Should definitely not do

0102030405060708090

100 85

11 2

Page 18: How the public grades libraries – and uses libraries

Should definitely do Should maybe do Should definitely not do

0102030405060708090

100 85

12 2

Should libraries offer free early literacy programs to help young children prepare for school?

% of those ages 16+

Page 19: How the public grades libraries – and uses libraries

Should libraries offer programs to teach people, including kids and senior citizens, how to use digital tools such as computers, smartphones and

apps?% of those ages 16+

Should definitely do Should maybe do Should definitely not do

0102030405060708090

100

80

164

Page 20: How the public grades libraries – and uses libraries

This really registers now because people think education matters more and they want to

be more attuned to learning

Page 21: How the public grades libraries – and uses libraries

Learning as identity (% of those ages 18+)

I often find myself looking for new opportunities to grow as a person

I like to gather as much information as I can when I come across something that I am not familiar with

I think of myself as a lifelong learner

0 10 20 30 40 50 60 70 80

57

61

73

Describes me very well

Page 22: How the public grades libraries – and uses libraries

74% of all adults are personal enrichment learners% of those ages 18+

Taken online course

Taken course related to interest/hobby

Attend convention/conference tied to personal interest

Attended meeting where learned new info such as book club or arts club

Read publications related to personal interest

0 10 20 30 40 50 60 70

16

25

30

35

58

Page 23: How the public grades libraries – and uses libraries

The motives of personal learners% of those ages 18+

Learn something to help with my children's or other kids school work

Wanted to turn a hobby into extra income

Extra time on my hands

Learn something that would allow me to help others

Learn something make my life more interesting

0 10 20 30 40 50 60 70 80 90

33

36

60

64

80

Page 24: How the public grades libraries – and uses libraries

63% of the employed (36% of all adults) are work-related learners – i.e. gotten training or taken courses (% of those ages 18+)

Because I am worried about losing job

To help get a new job

To help get a raise/promotion

For a license or certification for my job

To maintain or improve my job skills

0 10 20 30 40 50 60

7

13

24

36

55

Page 25: How the public grades libraries – and uses libraries

People's learning activities are tied to a variety of factors

Level of education: Those with more formal education are more likely than others to pursue learning activities.

Household income: Those who live in households with more income are more likely than others to be both professional and personal learners.

Race and ethnicity: African Americans and Hispanics are less likely to have pursued personal learning activities in the past year. 

Technology assets: Those who have both home broadband and smartphones are more likely than those with no internet connections or only one connection option to take advantage of learning opportunities.

Personal outlook: Those who consider themselves lifelong learners and are eager to seek information are more likely than others to pursue personal enrichment activities. 

Job categories: Government workers, educators, non-profit employees more likely than others to be professional learners.

Page 26: How the public grades libraries – and uses libraries

May 3, 2023 26www.pewresearch.org

How are libraries performing in this new

environment?

Page 27: How the public grades libraries – and uses libraries

How well, if at all, do your local public libraries serve the learning and educational needs of your local community – not just children at schools,

but all those of any age who want to learn? % of those ages 18+

0 20 40 60 80 100

37 39 6 4 12

Very well Pretty well Not too wellNot well at all Don't know

Page 28: How the public grades libraries – and uses libraries

How well, if at all, do your local public libraries serve the learning and educational needs of you and your family? (% of those ages 18+)

0 20 40 60 80 100

34 36 9 12 8

Very well Pretty well Not too well Not well at all Don't know

Page 29: How the public grades libraries – and uses libraries

As far as you know, does your local library system offer any of the following services? (% of those ages 18+)

Online programs that certify people have mastered new skills

Programs on starting a new business

Online GED or high school equivalency classes

Online career- and job-related resources

E-books, audio books for borrowing

0 10 20 30 40 50 60 70

22

24

26

41

62

Page 30: How the public grades libraries – and uses libraries

Other yearnings ….

Privacy coaching and solitude

Page 31: How the public grades libraries – and uses libraries

Should libraries offer programs to teach patrons about protecting their privacy and security online? % of those ages 16+

Should definitely do Should maybe do Should definitely not do

0102030405060708090

100

76

184

Page 32: How the public grades libraries – and uses libraries

Should libraries have more comfortable spaces for reading, working, and relaxing at the library? % of those ages 16+

Should definitely do Should maybe do Should definitely not do

0102030405060708090

100

57

309

Page 33: How the public grades libraries – and uses libraries

People: Serve and Learn Tech AND data experts Master teachers in age of

lifelong learningVisionaries for the

knowledge economy and the jobs it produces

Monitors of algorithms

Page 34: How the public grades libraries – and uses libraries

Place: Reconfigured and Repurposed

Embrace the Internet of Things

Become the “first place” to meet

Fill in “market holes” or niches

Test beds – maker mastersCommunity information

stewards

Page 35: How the public grades libraries – and uses libraries

Platform: Community ResourceTrusted, top-of-mind

institution for learningAdvocates for free and

openAdvocates for closing

digital dividesPrivacy watchdogCivic specialists – esp.

in learning realms

Page 36: How the public grades libraries – and uses libraries

Fear not