introduction to global distribution system

HT206

GLOBAL DISTRIBUTION SYSTEM

Introduction To Global Distribution

System

1 PMS/JPH/ELENA/HT206

What is a Global Distribution Systems?

• Worldwide computerized reservation network used as a of access for reserving airline seats, hotel rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations.

• It is used by airlines, travel agents, and travelers to book tickets for multiple airlines.

• The system stores relating to their scheduled air travel; it is commonly utilized by airlines, travel agencies and travel-booking websites.


What is a Global Distribution Systems?

• Global Distribution System technology is also employed by several passenger train companies and hotel chains so clients can make multiple bookings for various tickets and locations.

• The premier GDS are Amadeus, Galileo, SABRE, and Worldspan owned and operated as joint ventures by major airlines, car rental firms and hotel groups. Also called automated reservation system (ARS) or computerized reservation system (CRS).


History

• The airline industry created the first GDS in the 1960s as a way to keep track of flight schedules, availability, and prices.

• GDSs were actually among the first e-commerce companies in the world facilitating B-2-B electronic commerce as early as the mid 1970s, when SABRE (owned by American Airline) and Apollo (United) began installing their propriety internal reservations systems in travel agencies.


History

• 50’s Airline Reservation Centres get first terminals

• 60’s First CRS Terminals in Travel Agencies

• 70’s Dumb Terminals become CRS

• 80’s CRS become GDS

• 90’s Ownership Change: Airlines divest their GDS

• Rise of direct sales through Internet

• 00’s GDS facing new entrants, Airlines reclaim the ownership of the channel, Low Cost Carriers, New business models, GDS loose market share, …


History

• Formerly known as CRS • Computer Reservation System • A passive system that only handled bookings • Now new Name:

• GDS – Global Distribution System • Name change because of function change : Airline Reservation All Travel Services Distribution Channel in its own right (from passive to active)


Scope Of Services

One way & roundtrip

airline seats

Hotel Rooms

Rental Cars Tours &

Packages

Restaurant Reservations

Insurance Theatre Tickets

Itinerary Changes

Complex International

Routings

Rail Ferry

Limousines

Cruises


Types Of GDS 8 PMS/JPH/ELENA/HT206

• It is operated by Abacus International Pte. Ltd., which is headquartered in Singapore and which is owned by Sabre and twelve Asian airlines

• It was founded in 1988 by the main airlines in Asia.

• During the late 1990s and the first decade of the 21st Century Abacus was the main GDS used by travel agencies in Asia but in 2009 Abacus lost its market leadership in the region.

Abacus 9 PMS/JPH/ELENA/HT206

• Mid 80s, 4 advanced airlines in Asia (Singapore Airlines, Cathay Pacific Airways, Chinese Airlines & Royal Brunei) had created ABACUS

• Widely used in Asia Pacific region

• Connected to almost all major systems world wide

• Has more than 10,000 terminals connected to travel agencis and airlines agent world wide

• Malaysia is one of the major user of ABACUS

Abacus 10 PMS/JPH/ELENA/HT206

• Founded in 1987 by Air France, Iberia, Lufthansa, and SAS, Amadeus is the youngest of the four GDS companies.

• Amadeus is a leading global distribution system and technology provider serving the marketing, sales, and distribution needs of the world’s travel and tourism industries.

Amedeus 11 PMS/JPH/ELENA/HT206

• The earliest system in Europe

• Created by several airlines company ( Lufthansa, Air France, Iberia & SAS –Scandinavia Airlines System)

• Centered in Munich

• Widely used in Eroupe

• Most user friendly system

Amedeus 12 PMS/JPH/ELENA/HT206

• Invented in 1987

• Centered in Colorado, USA

• Complement the core functions reservation service for all NDC (National Distribution Company)

• Responsible to control computer system, database, & worldwide communication network

• Variety of products – car rental, airlines ticket, cruise

• For travel package – coordinate with other travel agent to create a data view system connected to Galileo

Galileo 13 PMS/JPH/ELENA/HT206

Thank You


introduction to global distribution system

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