introduction to facilitative skills schwarz adlt 675 class 2

22
Introduction to Facilitation ADLT 675 Groups and Team Facilitation

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Page 1: Introduction to facilitative skills schwarz adlt 675  class 2

Introduction to Facilitation

ADLT 675 Groups and Team Facilitation

Page 2: Introduction to facilitative skills schwarz adlt 675  class 2

In your teams … Select one key concept from each of the texts that

you found

Interesting

Helpful

Confirming

Surprising!

Table discussions of the groups you observed / Report out

Page 3: Introduction to facilitative skills schwarz adlt 675  class 2

What does it mean to function in the role of a facilitator?

Page 4: Introduction to facilitative skills schwarz adlt 675  class 2

Developing Skills as a Group Facilitator

Page 5: Introduction to facilitative skills schwarz adlt 675  class 2

What is group facilitation?

Page 6: Introduction to facilitative skills schwarz adlt 675  class 2

Choosing Among Facilitator Roles

Page 7: Introduction to facilitative skills schwarz adlt 675  class 2

Core Values

Page 8: Introduction to facilitative skills schwarz adlt 675  class 2

Key Features of the Skilled Facilitator Approach

Page 9: Introduction to facilitative skills schwarz adlt 675  class 2

A Group Effectiveness Model

Page 10: Introduction to facilitative skills schwarz adlt 675  class 2

Mental Models

Page 11: Introduction to facilitative skills schwarz adlt 675  class 2

Rules Governing Theories-in-Use

From the work of Chris Argyris, 1978

Page 12: Introduction to facilitative skills schwarz adlt 675  class 2

Model I Behaviors (unilateral control)

Page 13: Introduction to facilitative skills schwarz adlt 675  class 2

Model II Behaviors (mutual learning)

Page 14: Introduction to facilitative skills schwarz adlt 675  class 2

Nine Ground Rules for Effective Groups

Page 15: Introduction to facilitative skills schwarz adlt 675  class 2

Telling

Testing: “Here’s what I say, “What do you think of it?”

Asserting: “Here’s what I say and

here’s why I say it.”

Explaining: “here’s how the world works and why I can see it that way.”A

DV

OC

AC

YAn artist’s pallet of advocacy and inquiry

High

Low

Page 16: Introduction to facilitative skills schwarz adlt 675  class 2

Askin

g

Clarifying: “What is the question we are trying to answer?”

Interviewing:Exploring others’ points of view, and the reasons behind them

INQUIRYLow High

Page 17: Introduction to facilitative skills schwarz adlt 675  class 2

Observing

Bystanding: Making comments which pertain to the group process, but not to content.

Sensing: Watching the conversation flow without saying much, but keenly aware of all that transpires

AD

VO

CA

CY

INQUIRYLow High

High

Page 18: Introduction to facilitative skills schwarz adlt 675  class 2

Generatin

g

Skillful Dialogue (Balancing Advocacy and Inquiry): Genuinely curious, makes reasoning explicit, asks others about assumptions

Dialogue:Suspend allAssumptions, creating a “container” in which collectivethinking can emerge.

AD

VO

CA

CY

INQUIRYLow

High

High

Page 19: Introduction to facilitative skills schwarz adlt 675  class 2

Dictating: “Here’s what I say, and never mind why.”(Dysfunctional)

Interrogating: “Why can’t you see that your point of view is wrong?”(Dysfunctional)

AD

VO

CA

CY

INQUIRY

Politicking: Giving the impression of balancing advocacy and inquiry, while being close-minded (Dysfunctional)

Withdrawing: MentallyChecking out of the room, and not paying attention (Dysfunctional)

Dysfunctional Forms of Advocacy and Inquiry

Page 20: Introduction to facilitative skills schwarz adlt 675  class 2

Askin

g

Observing

Generatin

g

Telling

Testing

Asserting

Explaining

Skillful Dialogue (Balancing Advocacy and Inquiry)

Dialogue

Bystanding

Sensing

Clarifying

Interviewing

AD

VO

CA

CY

INQUIRYLow

High

High

Page 21: Introduction to facilitative skills schwarz adlt 675  class 2

Take action base on belief

Adopt beliefs

Draw conclusions

Make assumptions

Add meanings

Select data

Observable data and experience

Ladder of Inference (Argyris & Schön, 1978)

Page 22: Introduction to facilitative skills schwarz adlt 675  class 2

How Do You Apply the Ladder of Inference by Using Advocacy and inquiry? Walk “Down” the Ladder.