• The situation is that your brand new car which you just got delivered by the company is defective

• If you have been given two choices • Take a replaced product • Wait for the same product to get repaired

• Which choice would you have chosen• This case talks about such a similar situation.• C.N.Anantharam vs M/S Fiat India Ltd.& Ors.Etc.Etc on 24 November, 2010

Ordered a Fiat Siena on 31st

Oct 2002

Got it delivered on 25th Nov

2002

Filed a complaint on

17th April 2003 before

Additional District

Consumer Disputes Redressal

Forum

Order was passed on 20th

Feb 2004 against the

respondents

Respondents filed a

complaint against

petitioner in 2004 before

Karnataka State CDRF

On 15th June 2006 state CDRF

modified the District Forum

Order

National CDRF disposed of the

State CDRF’s order about

EMIs

Common order on the matter on 17th April

2009